May 2023 NICA News

Take payments any time, anywhere

Take payments any time, anywhere

Concessionaires:

Call

Purchase

Call Today!

Tina Hollis at 855-678-1034

Senior Commercial Business Consultant

Contact Business Consultants Angie Ray at angela.ray@fiserv.com or (423) 480-7727, Milton Price at milton.price@fiserv.com or (615) 490-2441 and/or Richard Viana at richard.viana@fiserv.com or (786) 559-3764.

Tina Hollis at 855-678-1034

Senior Commercial Business Consultant

Fairs, Associations, Software

*Offer expires June 30, 2022. Offers valid for First Data customers only. New merchant account required and is subject to credit approval. Requires merchant acceptance of applicable Terms and Conditions and an active NICA Membership. Qualifying merchants will receive a credit of $250, if they purchase rented equipment, which will be applied as a statement credit. Applicable rebates and credits will be issued to your funding account approximately 60-days after the month in which the rebate requirement has been met. First Data is solely responsible for this offer. Offer subject to change without notice. Offer not valid with any other offer. Offer void where prohibited.

Providers, Wholesalers, and Non-Concession members:

Contact Business Consultant Tina Hollis at tina.hollis@fiserv.com or (239) 287-8221

*Offer expires June 30, 2022. Offers valid for First Data customers only. New merchant account required and is subject to credit approval. Requires merchant acceptance of applicable Terms and Conditions and an active NICA Membership. Qualifying merchants will receive a credit of $250, if they purchase rented equipment, which will be applied as a statement credit. Applicable rebates and credits will be issued to your funding account approximately 60-days after the month in which the rebate requirement has been met. First Data is solely responsible for this offer. Offer subject to change without notice. Offer not valid with any other offer. Offer void where prohibited.

© 2022 Clover Network, Inc. All rights reserved. The Clover name, logo and related trademarks are owned by Clover Network, Inc., and are registered or used in the U.S. and many foreign countries. All trademarks, service marks and trade names referenced in this material are the property of their respective owners.

939504 2022-1

© 2022 Clover Network, Inc. All rights reserved. The Clover name, logo and related trademarks are owned by Clover Network, Inc., and are registered or used in the U.S. and many foreign countries. All trademarks, service marks and trade names referenced in this material are the property of their respective owners.

This Month’s Newest Members

Peggy Anderson

Anderson Midways

Standish, MI

Savannah Bazemore

Pride Amusements

Joplin, MO

Jeffrey Brick

Universal Concessions, Inc.

Granby, MA

Samantha Brockelsby

Sellallways Corp

Fallon, NV

Sondra Burlingame

Pride Amusements

Joplin, MO

James Burlingame Pride Amusements Joplin, MO

Peter Carlson

Carlson Investment, LLC

d/b/a Action Lighting

Bozeman, MT

Cody Cashman

Red River Valley Fair

West Fargo, ND

Emily Chambers

American Food Service

Dade City, FL

Billy Chesteen Pride Amusements

Joplin, MO

Melanie Conklin

Moose Joose Slush

Mooresville, NC

Christopher Gordon Pride Amusements

Joplin, MO

Mitch Hoss

S&H Concessions

Portland, OR

Peter Karageorgis

KC Concessions, Inc. / DBA Peter’s Authentic Greek Astoria, NY

Peter Kasin

Kasin Concessions

Grayslake, IL

Tim Kwiatkowski OABA

West Springfield, MA

Daniel Moore

American Food Service Dade City, FL

Cara Muhlenkamp

Mercer County Fairgrounds, Inc Alina, OH

Nichole Popovich

POPO’S Concessions

Aiken, SC

Michaela Pulaski

La Familia Mexican Food

West Linn, OR

Pam Stokes

D’Marie, Inc.

Roseville, MN

Michael Vandenburg

Uncle Spuds, LLC

Gloversville, NY

This Month’s Member Renewals

Gary Armstrong

Armstrong Concessions

Knoxville, TN (2016)

Marco Arredondo

Noel’s Foods, Inc

Bakersfield, CA (2015)

Brandy Arredondo, CCE

Noel’s Foods, Inc

Bakersfield, CA (2016)

Steve Aucoin

Aucoin Concessions

Litchfield, ME (2015)

Leonard Baginski

Durham Fair

Durham, CT (2014)

Lois Bender

A to Z Portion Control

Meats, Inc.

Bluffton, OH (2007)

Marissa Britt

Top Notch Concessions

Wichita, KS (2022)

Andrew Broomfield µ

Creamy Rich

Bryan, OH (1993)

Randy Brown

Brown’s Concessions, Inc.

Paris, TX (2015)

Daniel Bullen

Bullen’s Food & Games

Xenia, OH (2019)

Bary Bunts, CCE

The Apple Cart, LLC

Ellsworth, OH (2016)

Suzy Cason

Oklahoma State Fair, Inc.

Oklahoma City, OK (2014)

Costas (Dino) Constantinou

Grecian Delights

Flushing, NY (2011)

Dennis Cymbalski

Midway Money

Peoria, AZ (2022)

Eugene Dean

Fiesta Shows

Seabrook, NH (2019)

Hailey Derry

Scott Amusements

Pilot Mound, IA (2022)

Randy Dewitz

FanFare Attractions, LLC

Minneapolis, MN (2019)

Michael Dill

Dill’s Deli Redding, CA (2015)

Jennifer Fraser

Big Jim’s Concessions

Firebaugh, CA (2007)

Dominic Gemmiti

Satern Associates Inc.

Altamont, NY (2016)

Robert Greene

House of Flavours, LLC.

Port Huron, MI (2019)

Kevin Hauser

Satern Associates Inc

Altamont, NY (2017)

John Heron

Triple J Concessions / Fresh Fries

Woodbury, MN (2016)

Scottie Jeter

Malone’s Taffy

Marion, IL (2014)

David Johnson

KD’s Concessions

Laporte, IN (2022)

Robert Kolar

Kolar Specialties Inc.

Eastlake, OH (2017)

Faith McGee

Molnar’s Concessions

Austintown, OH (2000)

Brian McKay

Inland Empire Concessions

Spokane, WA (2013)

Susan Moynihan

Satern Associates Inc.

Altamont, NY (2017)

Phil Poorman

Mr. Sticky’s Inc.

Antes Fort, PA (2014)

Marcy Poorman

Mr. Sticky’s Inc.

Antes Fort, PA (2014)

PRESIDENT’S

PRESIDENT’S

Vincent Nelson, CCE, President

May is the start of being on the road before I open at events here in the Northeast. As I pull my first loads out of the yard to events, my hard work with maintenance shows. No flat tires, all the lights work, and my first DOT stop is out of the way. To prepare for inspection, I always make sure to check the brakes and the brake controller. The first thing that DOT checked for was the emergency breakaway switch and making sure the brakes are adjusted properly. I check my tires and tire pressure all the time. When I haul a Concession stand I do not need to really secure anything, since most things are already mounted and there is no use really securing it more.

The first event of the year is always stressful after having all the equipment sit for six months. Will it all work to capacity for the first event? I know equipment can break at any time but it seems like you put out the most fires the first event. At least most of the trucking is done. Not only do you need to get the stands there, but there is the issue of all the support equipment, the campers,

MESSAGE

MESSAGE Hitting the Road

box trucks, and cargo trailers, too. I have 10 stands that I use throughout the year that serve a variety of foods such as Sausage and Peppers, Roast Beef Sandwiches, French Fries, Pizza, Lemonade, Beer, and more. It’s important that you find what you like to serve, and you put limits on what you can’t stand to serve. It will help your food get better, and it will make your business more successful. For instance, since I can’t stand touching raw chicken, I will never sell it at my stands. Remember to do what you do best!

My head is spinning as I open up for the first real event of the season in two weeks with just five of these stands. I need 14 employees for the week, I have eight returning, and the rest will be new employees. I’m unsure if I will have enough employees for the week. Will the new employees show up after the second day? These are all real problems in today’s labor force. Then there is the issue of stock—will it all show up and do they have the items I need? I work very hard, as we all do, to make the magic happen.

May is also the last month to submit a NICA Foundation Scholarship Application. If you have any children or a crew member looking to further their education, please have them fill out an application at nicainc.org/scholarship by June 1, 2023. Maybe you want to go back to school, too; there are several Educational scholarships available, including two Trade School scholarships. We are here to help with any questions you might have. If you need assistance, contact the NICA Office today at (813) 438-8926.

I’m a firm believer that everything will work out. One of my favorite sayings is “There are no problems, only solutions.” Until next time, NICA family. “Together We Can!” ▲

Vincent’s Pizza and Roast Beef Sandwich stands

DIRECTOR’S

VOICE DIRECTOR’S VOICE

Stacey Pittroff-Barona, CCE, Secretary

Giant Slide Rides and Fair Food Concessions have been part of my family for more than half a century; it is what we do, it is what we love, and it is what gets us out of bed each and every morning. Myself and my husband Robert, in partnership with my father, Fred Pittroff, and my two daughters Isabella and Anibella make up the three generations of our Giant Slide and Concession businesses. Not many small businesses make it past the first ten years, in fact they are lucky to make it past five years. According to the Bureau of Labor and Statistics, “18% of small businesses fail within their first year, while 50% fail after five years and approximately 65% by their tenth year in business.” So you might ask—how has our business made it past not only these business benchmarks, but has lasted over five decades? I believe the answer lies in keeping my parent’s initial passion and entrepreneurial spirit alive and thriving. To do so, we have maintained certain foundational characteristics within our business. Those characteristics include a strong work ethic, the resilience to persevere in the good times and the hard times, a willingness to take calculated risks, and undeniable passion for what we do. Not only are maintaining foundational characteristics essential, but also having the right team of people behind your business, enforcing constant communication,

The Third Generation

knowing each other’s strengths and weaknesses, being receptive to change, and being able to get back up when challenges knock you down.

However, to truly understand how the business became what it is today, it is important to know the history behind our deep-rooted entrepreneurial story. Both my parents came from families of entrepreneurs. My father Fred’s parents started their own print shop, The House of Printing, in Pasadena, CA where he grew up working through his teens and into early adulthood, whereas my mother Beverly’s family owned a Jeep dealership in the same town. However, my family’s story begins in the Fair Industry when my father was just a teenager, selling ice cream and Hotdog-on-aStick on the weekends at Regional Fairs and at the pier in Newport Beach, CA near his family’s beach home. On the weekdays he would run the printing press machines at his family’s print shop, while my mother worked on the books at her family’s dealership. After just a taste of the Fairs, they both grew to know and love the Industry and wanted to start their very own business, and so they did.

First, they began in Food Concessions and eventually made their way to Giant Slides. The Giant Slide first debuted at the Orange Show in San Bernadino, CA in 1967. Back then the Giant Slide cost just 25 cents to ride. After finding success

Three Generations in the Fair business at the Minnesota State Fair: Anibella Barona, Robert Barona, Stacey PittroffBarona, CCE, Isabella Barona, and Fred Pittroff

Fred Pitroff got his start in the amusement business at a Hot Dog On A Stick Stand in 1953. (He’s on the far right in this picture, Circa 1968.) Paying homage, he used the same staff uniforms for the first Giant Slide staff!

within the slide business, my father took the idea to the Park and Fair Board in Chicago where he would sell 10 more slides. Over the next two decades, my father continued to build 42 slides across the United States, Canada, and even one in Australia at the Sydney Royal Easter Show. Thus, the Giant Slide business truly was a family affair. My father Fred sold and built the slides, while my mother Beverly managed the company’s books, permits, contracts, insurance, and countless other administrative tasks. Meanwhile, I sold and took tickets, trimmed the fringe on the burlap riding mats, cleaned, and waxed the slide, among other odd jobs as a child.

The Fairs are what I was raised on. Just as my parents brought me up in this Industry, I have done the same with my own children, teaching them those same foundational characteristics

that I believe have led my family to owning a successful multi-generational business. In the Fair Industry I have learned it is our differences that have made us stronger by constantly learning from each other. Through our open communication, we recognize each other’s strengths and weaknesses and we know how to build on our individual skillsets and experiences. These beliefs have led our family to make a five year commitment to the NICA Foundation Scholarship Program. Rather than focusing on our generational differences as a challenge, we use them as a guiding force in keeping my parents’ dreams alive and thriving in the modern world.

Furthermore, being able to draw from three generations of ideas and viewpoints has only made us more resilient when challenges and hurdles come our way. By combining the old and new ideas of how business is conducted, it leaves room for continued innovation that is inspired by the past and present. However, none of this can happen without continued communication and being open to change. In our business we have allowed our children to voice their opinions on business matters and offer ideas regarding social media marketing, handling customer relations, and other facets of the business. In return they are receptive to what myself, my husband, and their grandfather have to offer in advice and opinions. Lastly, and above all else, undeniable passion and drive for what you do is crucial to success. It makes waking up in the mornings easier, it makes going through the challenges of owning a business worth it, and when you have three-generations of passionate people behind a business I believe that is what it truly takes to stand the test of time and leave behind a legacy. ▲

Stacey Pittroff and Robert Barona marry at the top of the Giant Slide on the opening day of the 1996 Minnesota State Fair

Third Generation Concessionaires Isabella and Anibella Barona with Stacey BaronaPittroff, CCE, Secretary, at the Pickle Palace

Giant Slide through the years at the Minnesota State Fair

RIFFING WITH REY RIFFING WITH REY

Rey O’Day, Executive Director

Greetings to my Fair Family! Some of you have already begun playing events, and others are preparing for the season ahead. I like that we are entering that time of year when all of us are preparing to crisscross across the country and be with each

other. One of the things I do more of during this season is walk. I enjoy it and it is good for us:

• Strengthens our heart, lungs, leg muscles, and bones

• Lubricates our knees and hips

• Relieves stress and Decreases symptoms of anxiety and depression

• Helps us sleep better, feel more energetic, and have a more positive attitude

• Boosts our balance and coordination

• Prevents weight gain

• Moderates our blood sugar level and lowers our blood pressure

• Mobilizes and redistributes our immune cells

Why do we even hesitate to do it? all this without a prescription, shot, or doctor’s visit, and it is FREE! know about you, but I get busy and ask myself “Do I have time to walk?” I am going to remove the step of asking myself for permission, take charge, and get up and walk somewhere… outside, inside, in place, or on a treadmill… as they say, “Just Do It!!!” When I see you this year instead of sitting and talking let’s walk and talk. On this topic I am “All In!”

Working to Serve Our Membership

We all work in teams, whether it is with Families, Employees, Staffs, Committees, Boards… you get the drift. Phil Teague, Hummel Group, turned our Board onto “The FIVE Dysfunctions of a TEAM,” authored by Patrick Lencioni. We are committed to becoming a good team by working on the following dysfunctions so as to better serve our membership.

1. Absence of Trust: When we are without trust we hold grudges. With trust we appreciate and tap into one another’s skills and experiences.

2. Fear of Conflict: When we fear conflict we create environments where back-channel politics and personal attacks thrive. When we engage in conflict we solve real problems quickly by putting critical topics on the table for discussion.

3. Lack of Commitment: When we fail to commit, windows of opportunity close due to excessive analysis and unnecessary delay. When we commit it aligns the entire team around common objectives so we can successfully move forward without hesitation.

4. Avoidance of Accountability: When we avoid accountability we encourage mediocrity and miss deadlines and key deliverables. When we hold one another accountable we establish respect among team members who are held to the same high standards.

5. Inattention to Results: When we do not focus on results we stagnate, fail to grow, and lose achievement oriented members. When we focus on results we minimize individualistic behaviors and enjoy success, suffer failure acutely and do our best.

In the above spirit, last year our Strategic Planning teams helped produce our successful first

OFFICERS

President: Vincent Nelson, CCE

1st Vice President: Kim Barr, CCE

2nd Vice President: Kelly Grout

Treasurer: Dan Lusenhop

Secretary: Stacey Pittroff-Barona, CCE DIRECTORS

Brandy Arredondo, CCE

Jacqueline Bradbury, CCE

Bary Bunts, CCE

Phil Delahoyde

Bryan Enloe

Jeff Thornberry, CCE

Jay Wells, CCE

PAST PRESIDENTS’ COUNCIL

Daryl Whicheloe, CCE

Sandy Class, CCE

Don Delahoyde, CCE

Kathy Ross, CCE

Dan Lusenhop

Dominic Palmieri, CCE

Paulette Keene, CCE

Joe Potillo, Jr.

Greg Miller, CCE

Tom Sattler, CCE

Russ Harrison, CCE

Richard Busse, CCE

Tom Hodson, CCE

Jim Hodson, CCE (Deceased)

Tim O’Brien, CCE

Ron Smith

Adam McKinney, CCE

Mike Pence, CCE

Jack Woods, II, CCE

Bob Hallifax, CCE

Frank Parnell, CCE

Larry Orme (Deceased)

Larry Sivori

Rich Wright

Bill McKinney, CCE

Arthur Pokorny, Jr.

Gene O’Brien, CCE (Deceased)

OFFICE STAFF

Executive Director : Rey O’Day rey@nicainc.org

Office & Membership Manager : Linda Frisco nica@nicainc.org

Communications & Marketing Manager • NICA News Editor : Jesse Willard communications@nicainc.org

East Council & Social Media Coordinator : Jessica Gottsche jessica@nicainc.org

Midwest Council Coordinator : Dennis Larson, CFE dennis@nicainc.org

FOUNDATION

President: Audrey Poole

Vice President: Greg Miller, CCE

Treasurer : Jennifer Giordano, CCE

Secretary : Rey O’Day

Trustees:

Kim Barr, CCE

Carmel Dyer-Pittroff, CCE

Kelly Grout

Tom Hodson, CCE

Mark Lancaster

Don Kenna

Vincent Nelson, CCE

Larry Sivori

EAST COUNCIL

Bary Bunts, CCE

Ryan Collmer

Ryan Hagy

Patty Tessari

Michael Zdebiak, Jr.

MIDWEST COUNCIL

Connie Boesen

Sandy Class, CCE

James McConnell

Richie O’Neil

Matt Ribar

Brad Schroder

April Smith

WEST COUNCIL

Michelle Allen

Brandy Arredondo, CCE

Amy Ashby

Irene Dugan, CCE

Gigi Horowitz

Ryan Long, CCE

Kara Moederndorfer, CCE

Albert Valadez

Steve Vartanian

Nate Wells

Do you have any questions or would like to get involved with NICA? Contact us at (813) 438-8926 or nica@nicainc.org today!

with

Tim Koenigsfeld, Fleet Solutions Sales

Manager, Goodyear

Hello again NICA Members!

My name is Tim Koenigsfeld and I am your Goodyear Fleet Solutions Sales Manager. I started with Goodyear close to seven years ago, but my first job in a truck shop was way back in May 1986 and I have been in the Industry ever since.

As the Summer season draws near, I appreciate this special opportunity to address the unique NICA Member partnership with Goodyear and offer some tools to help you on the way to wherever you are going.

No Matter Where You Are, Goodyear Goes With You!

• Goodyear has the trusted consumer and commercial products for unique fleet applications no matter the size and by using your NICA National Account through Goodyear, you can assure consistent pricing.

• Our nationwide network of more than 5,700 supply points is wherever you are.

• Goodyear has a network of over 2,300 commercial locations that can service you in an emergency, on the road, throughout North America. NICA also has a special roadside assistance number for members: make sure to call (866) 353-3847 for service when needed.

• Through our partnership with NICA, we offer special pricing on the tires that meet your needs—use the Online Pricing Tool in your NICA account to find what works best for you!

We can all agree that tire issues should never slow you down. Wouldn’t it be great if the time traveling between your earning opportunities was as seamless as possible? Here is how NICA and Goodyear can help. Together we’ve created and

members can research tires, find the right tires at a discounted rate, and connect with a dealer nationwide. Now is the time to register online with no obligation and do the research to find your tires. No matter where you are in the country pre-event, post-event, or in between—the Goodyear network of dealers is never far away.

Some exciting news: Your Goodyear team is working on a NEW online tire purchasing process with the same great products, the same Goodyear Tire and Service Network, and your discounted pricing. When we roll this out this season, it will at first be for auto and light truck consumer tires. Select the tires you want, locate, and schedule your installing dealer, pay online with a special discount code, and then just show up to have the work completed. The current sign up process will still be available for both commercial and auto / light truck consumer products, as we want to keep the program as flexible as possible for you. Stay tuned to NICA Now! and upcoming issues for more information on this process as it gets closer.

Thank you to all the NICA Members for their continued partnership. The right tires, when properly maintained, means you’ll always arrive where you need to go, making this season another one to remember! I’ve learned over the last few years that passion and drive is what keeps Concessionaires moving and I’m excited that Goodyear can help as you face 2023 “All In!” Feel free to reach out to me with any questions and I’ll see you down the road. ▲

Thoughts Thoughts Thoughts

What is the CCE Program?

What is the CCE Program?

The Certified Concessionaire Executive Program was developed over 20 years ago to recognize the professionalism of Concessionaires, with the title representing a deep understanding and respect for the Fair and Festival business and indicates that the titleholder will perform with the highest level of professionalism. This prestigious designation is awarded only after a detailed application process has been successfully met.

Before applying, the applicant must have a minimum of seven years as a full-time Chief Operating Manager of an Independent Concession Business and be a current member of NICA, at least one State Association, and of one of the following associations: CAFE, IAFE, IFEA, and/ or OABA. The applicant must then complete a

questionnaire, which uses a point system to determine their level of qualifications and Industry involvement. They are also required to submit a 150-200 minimum word personal philosophy of communication and management as it relates to the Fair Industry. The applicant must send the application, supporting materials, and $90 administrative fee to the NICA Office. Once certified, the official presentation ceremony takes place at an annual Industry event.

Join the 80 Concessionaires who have earned their Certified Concessionaire Executive designation and have furthered their own level of professionalism! To get started, visit the CCE website online at www.nicainc.org/CCE for both the online and print versions of the application.

The Rules of the Road The Rules of the Road The Rules of the Road

As May arrives, so does the excitement of warmer weather and the call of the road. For Concessionaires and Commercial Exhibitors who spend their days traveling, the change in season marks both the beginning of a new adventure and a list of new challenges. While the excitement of the journey and the joy of events are at the forefront of their minds, our members also have to navigate issues such as driving safety, gas prices, and driving regulations in today’s landscape in order to learn the rules of the road.

Bryan Enloe, Director, described driving in 2023 as “Brutal, I’m doing it right now! Gas prices are ridiculous and I just went through record fuel expenses last year. That really brought everything down on the bottom line. You just have to pay more because you still got to get your equipment down the road. We go all the way from the southernmost tip of Texas all the way up to Minot, ND.” He has had a CDL for 25 years and his fleet can rack up around 200,000 miles a year. During his current trip, Brian had a setback in his traveling plans. He explained, “We were headed down to Texas and were about 78 miles away from my house. My brand new 2022 1-ton flatbed truck blew its transmission. After dropping that off with the tow truck driver, I was three miles away and my other truck broke down too. I had my wife pick me up to get my semi, so I come back to get that hooked up and that gets stuck in the mud. The same tow truck drivers that did the first two tows came out and helped me out of that situation too. Then my 4th truck blows a transmission! So, four tows, four trucks, one trip.” However, he wanted to make sure to encourage new drivers: “Go for it, it’s fun! It’s still an adventure out here on the road. It’s a lot of headaches but it’s definitely worth it. You meet great people all over!”

Professional driver Dan Reyes, OSD Distribution, drives an 18-wheeler semi-truck typically 100-120,000 miles a year. He shared, “I have been hauling steel with a 48’ long flat bed trailer in the Midwest, but I just made a change so I am all over the place. Right now I am pulling a 53’ refrigerated trailer in North Carolina.” Dan knows his stuff when it comes to securement. He explained, “When you are pulling a 48’ flat bed, typically you want steel on steel when you are securing a flat bed trailer, so you would use chains only. You don’t necessarily want to use straps because they could fray, rip, and tear easily. The weight to load ratio on one chain is 6,000 pounds, so if your load weighs, let’s say, 48,000 pounds, you are going to use a minimum of eight chains. As a rule of thumb, I typically add an extra chain, too. It also depends on the length of the material, since you want the chains touching every aspect.”

Commercial driving regulations, such as hours-of-service rules, require drivers to take mandatory breaks to prevent fatigue and maintain alertness on the road. Dan noted, “The ELD (Electronic Logging Device) is pretty much regulated and mandated now by the FMCSA, but it is very straightforward. The days of paper logs are over, unless you are only traveling within a 150-mile radius. You can try and cheat the system but you are not going to get it done. In the past, you had a lot of truckers who cheated their logs so they would drive around the clock. That is not safe! Right now you can only drive a maximum of 11 hours in a day,

Dan’s 48’ flatbed trailer hauling securely chained steel

Completing the Pre-Trip Inspection is essential to ensure your vehicle is safe to drive on the road

and you can only be on the clock a maximum of 14 hours, period. Actually, it’s a good rule, because I know how I feel after a full day of driving. Many people could be very tired or worse after a full day of driving. We are all out on the road and we all have families out there, too. The last thing you want to do is have an accident and hurt somebody. It’s extremely important to be safe.”

Past President Dominic Palmieri, CCE has had 37 years of experience as a CDL driver and logs about 20,000 miles a year. He emphasized the Pre-Trip Inspection above all: “I feel that my biggest liability is my equipment moving down the road. We are normally using big box trucks pulling big Concession stands. If there is a situation where a stand comes unhooked from the truck because it wasn’t properly connected, or the truck gets a blowout and loses control of the load—things like that can change our business in a heartbeat and could really put a lot of people out of business. As the equipment continues to get bigger and bigger, it sets a new precedent for liability as we move down the road. Make sure to check tire pressures and check the DOT year on your tire, located near the rim. You will avoid having many, many complications with blowouts and tire problems just by focusing on making sure that tire pressures are correct and checking them several times a year. Once that tire gets to a certain age, around five years, it has to be changed, based on the DOT stamp. The last thing you want is to get pulled in for an inspection and then find out your tires could be eight years old, and now it is not road worthy. Even though the tread is great, you could have a blowout just because the tire is old.”

Ryan Long, CCE, West Council, spends the year driving when he is not a Concessionaire, capping out at around 20,000 miles each year. His advice? “Always check your tires and especially the spare. Make sure you have a spare and make sure it has

air. That is my biggest advice that I can give anybody. Trailers sit and then you are going to have problems.” He also practices safety when it comes to moving equipment. Ryan said, “With Concession trailers, it’s not too bad. I haul a lot of stuff in my trailers, and the best thing you can do is load close to the ground. If you have a bunch of heavy stuff on the counters, you want to bring it down or it will pretty much always fall. All the decorations must be secured as well when moving. However, if you are carrying something like a forklift that weighs over 10,000 pounds, you must have four points of contact.” When it comes to passing through scales, he shared, “I have never had an issue, but just make sure your breakaway brakes are working. If you have to go through scales, remember, they are going to check the wear on the tires, too. Sometimes the best thing that you can do is NOT go through the scales if you have a regular truck bed with a tailgate. They are just going to yell at you! Obviously, if you have a commercial truck, you have to go through there. Regardless, you should always make sure everything is tip top!”

Brandy Arredondo, CCE, Director, recently posted photos on NICA Live! with the caption, “You know you’re in the Fair Industry when you’re driving and can spot everybody else on an equipment moving day!” How true is that! The experiences and adventures that come with life on the open road are truly priceless. However, it’s important to remember that driving safely and responsibly is crucial not only for our own wellbeing but for the safety of others on the road as well. By following the rules of the road, inspecting equipment, staying alert and focused, and respecting the safety of other drivers, we can create a safer, more enjoyable driving experience for everyone. So, let’s all commit to driving safely and responsibly together, and go “All In!” to make our roads safer. ▲

Ryan Long, CCE, West Council, hauling a Concession stand

Example of a DOT Tire Code (week and year typically on the very right)

Tires and brakes were among the most emphasized for the Pre-Trip Inspection by our members

All In For Travel!

SAVE

SAVE ON DOT/FMCSA TESTING!

Advanced Testing Solutions (ATS) offers DOT/ FMCSA-specific drug and alcohol testing, nonDOT drug testing, and background screening services. ATS offers competitive pricing for all NICA Members, including a $100 discount.

AutoZone is a leading retailer and distributor of automotive replacement parts and accessories in the U.S., committed to providing the best parts, prices and customer service in the Industry. NICA Members are able to get special discounted pricing on products and services offered at AutoZone’s many locations. To find your local store, visit www.autozone.com today.

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To receive your custom quote and special pricing, call 1-866-413-6872 and let them know that you are a NICA Member when signing up to receive your discount.

SAVE ON RV PARTS & MORE!

NICA Members get Dealer’s Pricing (30-40% off retail) and shipping discounts off of thousands of items sold by Arrow Distributing from electrical, lighting, and appliances to awnings, hardware, accessories, and more! View Arrow’s huge online 2023 catalog at www.arrowdist.com

Call the NICA Office today at (813) 438-8926 to create an Arrow PO number and get access to the main

SAVE

NICA Members can go further with Ford Fleet’s discount pricing. Find your local Fleet dealer, available at most dealerships, today at www.fleet.ford.com/dealerships

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Once you sign up, you will receive an email from Goodyear in 1-2 days with your approval, account information, and ordering instructions.

Once approved, view the Goodyear Online Pricing Tool at www.nicainc.org/login or visit www.nicainc.org/goodyear for more information.

NICA Members can save up to 20% on Hertz Business Travel Rates at airport and off-airport locations. Active accounts receive quarterly statements and additional value-added offers and savings. In addition to a variety of pickups and cargo vans, make any job easier with Hertz’s new line of modern, easy-to-drive 12’-16’ box trucks. 1

For easy sign up, go to bapgold.hertz.com or call 1-888-777-3807. Check the back of your Membership Card for the required CDP number and the PIN code.

But That’s Not All!

As a NICA Member, your travel-related discounts aren’t the only ones that “travel” with you; in fact, all Benefit Programs that NICA offers are nationally based, ensuring that your food, beverage, supply, and other programs follow you wherever you go. Just remember to bring your NICA Membership Benefits Guide and NICA Membership Card. ▲

Follow the Bouncing Basketball

The IAFE Zone 4 Meeting was held over three, very rare sunny and nice days for Minnesota, March 19-21, 2023, in St. Cloud, MN this year. The Sunday through Tuesday event was well attended with over 150 registered participants.

We all attended workshops on everything from digital ticketing, sponsorships, fundraising, social media, rain insurance, entry ideas, and much more. There was also a Corn Hole Tournament in which virtually everyone participated, even those that obviously had no idea what Corn Hole was (basically a very serious bean bag toss). It was a fun, interactive, and a most competitive event.

One of the traditional highlights of the Zone meeting is Auction Night. There is an extensive Silent Auction with items donated from the entire Zone ranging from quilts and throws and a variety of gift baskets, classic Fair artwork and so on raising money for support of the Zone the efforts and mission of the Zone including scholarships and trips to the IAFE National Convention

The Live Auction is always a very raucous, social and interactive event with items ranging from State Fair travel packets, bicycles, cases of wine, beer and local spirits. The iconic auction item is a simple basketball. It was the 20th Anniversary of this trophy auction item first won by Minnesota native Brad Ribar, CCE of Loret Foods. He paid $125 for what was billed as an official NCAA Basketball at the time. Well, when Brad retrieved his prize 20 years ago he

discovered the ruse. Not only was it not a genuine NCAA ball; it had the soft drink “Sprite” logo emblazoned on it. In his frustration at being taken, Brad brought the ball back to the next year’s Zone Meeting, declaring he didn’t want it. So, of course, what does a good auctioneer do but auction it off again! That was when the tradition began and for each year the ball was brought back and each year auctioned over and over raising $13,400 for the Zone so far. The only real value in the ball was the bragging rights and the annual ownership. Each owner gets to sign the ball and then return it to its trophy box. Their responsibility is to bring it to the following year’s Zone Meeting for yet another auction. This year’s proud owner, Randy Forcier, Gopher State Amusements of Minnesota, was the winning bid for a most generous $3,000 for the cause. Thanks to Randy for his generosity he can now add his name to the iconic trophy ball and have bragging rights for a year. All total the auctions raised $11,866 this year.

Marla Calico, CFE, IAFE President and CEO, commented, “IAFE’s Zone 4 Meeting is always well attended and 2023 was no exception. The Zone has a high energy Live Auction and this year had a special note, also raising funds for one of their own, Keith Hyovalti, a Board Member at the Anoka County (MN) Fair. The meeting featured great educational sessions along with ample time for networking—the hallmark of IAFE Zone Meetings.”

All and all a most successful Zone Meeting both as we worked hard and played hard and a good time was had by all. ▲

Dennis Larson, CFE, Midwest Council Coordinator • Photos by Marla Calico, CFE

Scott Kozelka, IAFE Zone 4 Director, and Randy Forcier, Gopher State Amusements, who won “The Ball” this year

Jen Puente, Wisconsin State Fair, presenting a sponsorship session

Excited Zone 4 attendees at the Corn Hole Tournament

Building a Better Burger

“Where’s the Beef?” Apparently, it’s still on the menu! From its origins as a humble sandwich to its status as a beloved American staple, the hamburger has come a long way. It is estimated that Americans consume billions of burgers every year, including those sold at Fairs and Festivals.

Have you ever wondered where the first hamburger was created? Believe it or not there is a big debate as to who made it first. It is believed that German immigrants brought a snack called the “Hamburgh sausage” to the US in the 1800s, pairing what was basically a meatball with a slice of bread. However, the Library of Congress agrees it was Louis Lassen who put grilled beef between slices of bread for an easy, quick meal in the early 1900s. The Hamburger was officially introduced at the 1904 St. Louis World’s Fair by Lassen and has been a mainstay ever since.

In recent years, the burger has undergone a transformation, with new ingredients and cooking methods giving rise to exciting new burger trends. Its never-ending customizability grew its tasty reputation inside and outside of the Fair. From plant-based burgers to gourmet toppings and artisanal buns, there is no shortage of creativity in the world of burgers. In light of this, we talked with our members to see how they are building their burgers better.

Florida Concessionaire Dustin Hagy , Dustin’s Donut Burgers , has a passion for trying new things in the world of burgers. “My family and I have been in the burger business for over 20 years. It wasn’t until I was done with my college baseball career six years ago, that I decided to join the family business and get into the ‘Donut Burger’ business.” Dustin said. “I believe the perfect burger starts with fresh ingredients. We put all of our burgers on either a homemade hamburger bun or a glazed donut. Fresh Angus beef grilled fresh is sprinkled with our special seasoning

blend and then topped with cheese. Fairs have always been about trying something crazy and something you can’t get at a regular restaurant. My family and I have taken this approach when creating our menu to create something fun and delicious! A new item will get the initial sales, but the quality of the food will keep customers coming back year after year! Right now we are seeing the meatless burgers, too. This is a great way to market yourself to more customers, and it’s a big hit in urban areas.”

Southern California’s Lori Southerland , Lori’s Concessions , knows her history when it comes to burger trends. “Next year it’ll be 50 years!” She shared, “When we first started in the ‘70s, we did a very simple Midwest-style burger with carmelized onion, pickle, and mustard before moving to a California Burger with lettuce, pickles, tomatoes, and onions. In the late ‘90s and 2000s, we used Sysco’s Chef Business Review to create gourmet-style burgers including

Dustin’s Donut Burger

the Chili Relleno Pretzel Cheeseburger—that was huge! Recently, we came up with a new one that is called the Nacho Average Cheeseburger Fries, which is a Cheeseburger with Nacho Cheese and Jalapeños on it, cut in quarters with toothpicks, and served on a bed of chili lime French fries with dipping sauce.” Fresh or frozen? Lori said, “We consistently have always used fresh meat. You have to be on top of your inventory more than a frozen product, so if it’s the last day at a Fair and you guessed wrong, you are eating burgers for the rest of the winter. Some of the bigger people go with frozen because it is logistically easier.”

Past President Don Delahoyde, CCE , now retired, knows a thing or two about burgers, having first opened a hamburger restaurant in 1976. Over the years he has created many “stuffed” specialty burgers like the Macaroni and Cheese Bacon Burger and even a Peanut Butter and Jelly Elvis burger. He shared, “You have to keep it simple. Since I started out, trends went towards bigger burgers, like the doubles, half pound, or larger. Otherwise, bacon was a big deal! In my opinion, the most important thing is the bun. The bun probably takes up more of the burger than anything, and you need a good, fresh bun that tastes good. I think toasting it helps.”

Concessionaire Larry Ball , Earthquakes Biggest Burgers , has spent the last 40 years making his burgers bigger. He prides himself in taking a normal 1/2 lb. patty and making it even bigger by smashing it. Larry explained, “Our smashed burgers cook faster, which is the key to our business and serving high volumes.”

Larry’s smashed Earthquake Burger

Carnival Eat’s Noah Cappe enjoying a cheesy gourmet burger with Lori Southerland, Lori’s Concessions

Many decisions go into designing a complete burger experience for Fair Guests. Past President Dominic Palmieri, CCE identified many elements that go into his variety of specialty burgers. He stated, “Toppings and their quality are really important. How are you cooking the burger? What bread are you using? What kind of cheese are you using? What kind of tomatoes are you using and are they sliced and refrigerated? How much product can you store ahead? What are you doing for sauces or condiments? Are you using bacon? All of these things are important and that drives the difference in the cost and decides what the final flavor profile of your burger will be. I am putting different things on my burgers to make them unique, give them texture, and give them other flavors. It can add a whole different dimension to it, but remember, whatever ingredients you add have to complement each other. One of the newest products in the burger world that help with this are pre-seasoned burgers. This takes a lot of the guesswork out of how much seasoning to use and makes it idiot proof for your employees. Plus, you get to maintain the quality, flavor, consistency, and speed of delivery you need.”

As the Fair Season is heating up, all of these dedicated Concessionaires are going “All In!” to perfect the art of burger-making, taking the classic dish to new heights with unique toppings, sauces, and cooking techniques, while emphasizing quality and the guest experience. NICA is proud to have over 60 members who specialize in this delicious Fair staple in all its varieties! ▲

Dominic Palmieri, CCE showing off his Meat Market Cheeseburger, made with gluten free bread

Dominic’s specialty Hot Cheeto Burger

All In For Education! All In For Education! All In For Education!

Apply Today For a NICA Foundation Scholarship

The NICA Foundation was created by NICA to oversee and administer an Academic and Vocational Educational Scholarship Program, foster Development Opportunities and Training Services, and provide a Travel Stipend for First Time Convention Attendees. The NICA Foundation will be awarding scholarships to many deserving individuals in 2023, with over 200 Scholarship Recipients awarded since 1996!

Gage Morgenstern, son of Douglas and Marsha Morgenstern, Fare Foods, received the $2,000 McConnell Family Visionary Scholarship in 2022. He is currently finishing his sophomore year attending Southern Illinois University where he will be earning a Bachelor’s degree in Business Management. Gage shared, “I often find myself wondering where my drive to do my best comes from. When looking back on my efforts and the goals I want to achieve while working hard I think of my father’s work in the Fair Industry. His determination to always exceed expectations has rubbed off on me throughout the years, especially during those hectic times of the peak Fair season. Witnessing the workers at the Fair striving to make their businesses thrive is something a child can look up to for their future career. This is why I want to major in business management; that way I can learn how to smoothly, safely, and effectively operate my own business one day. Keeping my small community in mind with events like volunteering at the Autism Awareness Color Run in April, I plan to use this learned trait of determination in my future schooling to achieve my goals and strive for greatness in college while also giving back to others in the community. These goals are to work hard, have dedication, and to do everything I can do to better myself. I am extremely grateful to the NICA Foundation for their contribution to my college education and investing in my future!”

In 2023, the NICA Foundation Scholarship program will award multiple scholarships for $35,000, provided by donations from Coca-Cola, Fare Foods, Giant Ride, Hummel Group, McConnell Concessions, NICA Leadership, NICA Regional Councils, O’Brien’s Food Service, Sivori Catering, and donations from NICA Membership fundraising. The Foundation Trustees thank everyone who bought Superbowl squares, Cupid’s Quik Pick tickets, and registered for the Food Show onsite this year. Your kindness and foresight will be used to build the foundation for future students to be “All In!” for education.

Who can apply?

• YOU or any NICA Member in good standing

• Child of a new/current member

• Grandchild of a new/current member

• Employee of a new/current member for six months

What Scholarships are available?

• 25th Anniversary Scholarship at $4,000

• Coca-Cola CCE Scholarship at $3,000

• Regional Councils Scholarship at $3,000

• NICA Leadership Scholarship at $2,500

• 2 Gene O’Brien, CCE Vocational Scholarships at $2,000 each

• Various Visionary and Entrepreneurial Scholarships sponsored by Giant Ride, Hummel Group, Fare Foods, McConnell Concessions, The Original Australian Battered Potatoes, and Sivori Catering at $2,000 and $1,000 each

• Numerous NICA Academic Scholarships at $2,000, $1,000, and $500 each

When Are Scholarship Applications Due?

Fun & Games in Pima County

On the evening of April 25, 2023, the Pima County Fair’s Cantina was transformed into a vibrant casino floor for the 7th Annual Casino Night. Over 200 Vendors and Employees from the Fair came together to celebrate a night of fun and games, with the clinking of chips, cheers of winning hands, and the occasional shout of “Bingo!” filling the air. “It was packed!” Said Kim Barr, CCE, 1st Vice President Jay Wells, CCE, Director, shared, “We had the bar full, we had the front and back ends full, the pool table full, and even the outside full! Everyone had a great time.”

They owe their successful turnout in part due to producing a bilingual flyer for the event, which encouraged more people to attend. Even the weather outside seemed to play along, with clear skies and a gentle breeze, providing the perfect backdrop for a night of excitement and camaraderie. There was also a Silent Auction to raise funds for NICA Foundation scholarships and NICA educational programming. Congratulations to all of our many winners! As the night came to a close, the energy in the room remained high. Attendee Lisa Thompson-Baker, Lisa’s Concessions, said, “It was a wonderful gathering! Thank you all for the love and support to NICA.”

We extend our sincerest gratitude to all those who contributed to the evening’s success. A huge “Thank You!” goes to our following supporters:

• Sponsors—Nathan Marcus, West Coast Weenies, Zach Sawyer, Stizzy Works, Andy Chan, Chan’s Concessions, and James Fraser, Big

Jim’s Concession

• Pizza—Dominic Palmieri, CCE, Past President, and Morgan Stremmel, CCE, Top Notch Concessions

• Charcuterie Boards—Rebecca Wells, Pacific Crest Concessions

• Snacks—Jackie Bradbury, CCE, Director

• Chicken Wings—Kara Moederndorfer, CCE, West Council

To add to the fun, NICA Members also held the 4th Annual John Needham Open Golf Tournament later in the week on the Fairgrounds. Congratulations to Kara Moederndorfer, CCE, West Council, who won First Place for Closest Ball and received a “Non-Broken” Cooler full of beer. Alan Barr, Pacific Crest Concessions, won the Closest to the Pin One Ball Challenge and received the “Broken” Cooler full of beer. We raised $730 and let Jon Baker, Pima County Fair Manager, pick where he wanted it to go and he said, “H-2B! Without them we don’t have staff!” Kim added, “Thank you Pima County Fair for ALWAYS GIVING US SO MUCH GRATITUDE and letting us have a great time!”

We look forward to seeing everyone again next year for another unforgettable week of fun and games at the Pima County Fair ▲

Kara Moederndorfer, CCE and Nate Wells, West Council, were Bingo Callers and planned the event with Directors Kim Barr, CCE, Jackie Bradbury, CCE, and Jay Wells, CCE

Pima County Fair RV Space winner Marjorie Tague, The Sleek Greek

Dan Lusenhop, Treasurer, advertising Bingo as attendees arrived to the Casino Night

Kara Moederndorfer, CCE, West Council, won First Place for Closest Ball and received the “Non-Broken” Cooler

Alan Barr enjoying a game of Bingo

Alan Barr, Pacific Crest Concessions, won the Closest to the Pin One Ball Challenge and got the “Broken” Cooler

The 4th Annual John Needham Open Golf Tournament players on the Fairgrounds

Gold Medal Products are proudly distributed by Fare Foods • 1-800-651-1601

Member Classifieds

Member Classifieds

NEW Belshaw Donut Robot Machine For Sale

Belshaw Donut Robot® Mark II GP Gas Machine for sale, originally Bought New. Product is still in box and has never been used. Located in Wisconsin. $14,500 or Best Offer. Call or text George at (941) 284-8182.

Robert Santorelli

Satern Associates Inc

Altamont, NY (2016)

Rebecca Santorelli

Satern Associates Inc

Altamont, NY (2016)

Horst Schacht

German Specialty Food

Fort Morgan, CO (2018)

Rob Scott

Scott Amusements

Pilot Mound, IA (2022)

Bryce Scott

Scott Amusements

Pilot Mound, IA (2022)

Lorna Scott

Scott Amusements

Pilot Mound, IA (2022)

Russell Scott

Scott Amusements

Pilot Mound, IA (2022)

R. Joshua Stremmel

Top Notch Concessions

Wichita, KS (2012)

Tina Tanner

BKE Concessions

Muskogee, OK (2020)

Kristen Whicheloe

Southern Oregon F & B Cave Junction, OR (2019)

Example Images • Product Still in Box

“Renewals” continued from page 4 ►►

Classified Ads start at $25 for NICA Members and are emailed out each week in NICA Now! and posted online at www.nicainc.org/classifieds. Contact us at (813) 530-4750 or communications@nicainc.org to learn more.

2023 Membership Contest Leaderboard*

NATIONAL INDEPENDENT CONCESSIONAIRES ASSOCIATION, INC.

1043 E. Brandon Blvd., Brandon, FL 33511

Phone: (813) 438-8926 • Fax: (813) 803-8460

Email: nica@nicainc.org • Website: www.nicainc.org

MEMBERSHIP

REGULAR MEMBERSHIP

q Regular Member $150

q Additional Member $100

q Employee Member............................................................ $75

q Retired Member ................................................................ $50

BUSINESS / GROUP MEMBERSHIP

Includes five Memberships in one: one Regular Member, one Additional Member, and three Employee Members ($475 value).

q Business / Group $400

Additional Member :

Employee Member 1:

Employee Member 2:

Employee Member 3:

REGULAR MEMBERSHIP CATEGORIES

Check a category below and provide a detailed description of your company’s services in the next column under Business Description.

q Food / Beverage

q Commercial Exhibitors / Retail / Merchants

q Attractions / Entertainment

q Games

q Guest Services

GENERAL ROUTING INFORMATION

List all states / provinces where you conduct your business.

ACCIDENTAL DEATH & DISMEMBERMENT INSURANCE

The NICA-sponsored $10,000 Accidental Death and Dismemberment (AD&D) Insurance Policy is provided to Regular Members. List a beneficiary and a phone number below.

Beneficiary : Phone :

ASSOCIATE MEMBERSHIP

A person or entity who provides services to the Concession Industry.

q Fair / Festival (over 75,000 attendance) ...................... $150

q Fair / Festival (under 75,000 attendance) ................... $100

q Manufacturer / Distributor / Supplier ........................... $150

q Carnival / Circus Operator .............................................. $150

q Association / Special Services $150

BUSINESS DESCRIPTION

Provide a detailed description of your business, products, and/or services below. This information will be used for your entry in the annual NICA Membership Directory and as keywords to search for your business on the NICA website.

q I authorize NICA to charge the agreed amount listed above to my credit card information provided above. I agree I will pay for this purchase in accordance with the issuing bank cardholder agreement.

AUTOMATIC

q I authorize NICA to make automatic renewal payments for my Membership using the credit card information above. I shall update NICA with all changes to payment information or my intent to cancel automatic renewal payments prior to my next renewal month.

National Independent Concessionaires Association, Inc.

1043 E. Brandon Blvd., Brandon, FL 33511

Time Sensitive Mail • May 2023 Issue