Contents • March 2015 FEATURES
11 The Member’s Voice 14 What is NICA?
13 Association Announcements 17 When Thanks are Due! 17 “You Can’t Stay in Your Corner of the Forest” 22 A Successful 2015 Shrivel Bowl 27 Impact Opportunities for All 32 2015 Calendar of Events
18 Concessionaire of the Month
Activities
10 Thoughts from a CCE
Frank Parnell, CCE & Ollie Parnell, CCE
Independent Days & Nights of Florida Week Robert Pugh, Gulf Stream
20 Strategic Goals Met in Reno NICA at the WFA Convention
News & Articles
07 Hidden Object Contest
AdvertiSers 19 A to Z 34 Allied Specialty Insurance 32 Alpha Baking 33 Berk Concession Supply 02 Coca-Cola 28 Crystal Automotive 26 Fanestil 08 Fare Foods
23 Fontanini 31 Heinkel’s 12 Heritage Insurance 29 Mr. G’s 23 Rio Syrup 26 Swanel Beverages 19 Tastemaker 31 WNA
04 Say Hello to Our New Members! 04 Retirement Announcement 05 President’s Message By Joe Potillo, Jr.
05 Director’s Voice By Kathy Ross
09 Understanding EMV & What October 2015 Means to You Dedicated to strengthening relationships with the Fair, Festival, and Special Events Industries through effective communication, benefits, leadership, and solutions The National Independent Concessionaires Association, Inc. is a Florida Corporation with an Editorial and General Office located at 1043 E. Brandon Blvd., Brandon, FL 33511 • Office: (813) 438-8926 • Fax: (813) 438-8928 • Web: www.nicainc.org The information contained in this Publication is based upon sources believed to be reliable. Readers should not act without professional advice. Cover to Cover © 1993-2015 NICA, Inc. All Rights Reserved. Good luck on the start of your season! March 2015 NICA News
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Welcoming Our New Members! Robert Barr
Robert Greene
Karen Marshall Russell Foods, TX
Jay Russell Russell Foods, TX
Evan Colglazier Colglazier Enterprise, IN
Russel Jackson R & A Concessions, FL
Dan Mourning
Virginia Sourlis Mel & V Concessions, LLC, NC
Stacy Doane
Shannon Karrigan Temecula Valley Family Fair, CA
MKH Concessions, CA
SS Doane LLC, dba Pony Espresso, CA
Sattler’s Concessions, FL
New Mexico State Fair, NM
Harrison Swift
Concessions America Inc., NY
Robert Riggs
CloudFair, CA
Cierra Warner In Front Events, CA
Member Renewals & Year Joined Rose Marie ‘Rosie’ Ash
Brian Fike
Cliff Munson
Katy Saevang
Joseph Blume
James Fraser
Brian Myers
Heather Sattler, CCE
Jacqueline Bradbury
Scottie Jeter
Todd Myers
James Staub, Jr.
Kelley Butler
Faith McGee
Jeremy Parsons
Gena Tuttle
Todd Desgranges
Clay Metcalf
Edward Porcelli, III
Joe Villari
Andi Price
Adam Warrick
Bob’s Concessions (2010) Stuart Confections, Inc. (2014) Sweet Cheeks, LLC (2013) Butler Amusements (2013) Stuart Confections, Inc. (2014)
Betty Fike
Betty J. Fike’s Food (2008)
Betty J. Fike’s Food (2008) Big Jim’s Concessions (2007) Malone’s Taffy (2014) Molnar’s Concessions (2000) Metcalf Food & Beverage Inc. (2012)
Joanie Monroe
L.T. Concessions (2014)
Siskiyou Golden Fair (2014) Old Time Saltwater Taffy (2014) Smoke Shack BBQ (2014) Clay County Fair (2014) Spaghetti Eddie (2013) Town Fryer (2006)
Katy’s Lucky 7 Foods (2014) Sattler’s Leather & Hats (2005) Jim’s Concessions (2014) Butler Amusements (2013) Villari Food Group (2014) Dickerson & Kenna Concession (2014)
Thank you to all of our New and Renewing Members for your continued support of NICA. Is your NICA membership renewal due soon? To find out, you can call the Office at (813) 438-8926, e-mail us at nica@nicainc.org, or check your account balance online at www.nicainc.org.
Retirement Announcement Dear Members and Industry Partners, The National Independent Concessionaires Association would like to announce the retirement of Ms. Alta Mosley as Executive Director. She is electing to spend more time with her family. Her last day was Friday, February 6, 2015. Alta has been a tremendous employee. Alta has been a part of the Outdoor Amusement Industry for quite some time and enhanced NICA during her tenure. Alta’s retirement is our loss, but a well-deserved respite for her. We all wish Alta the best. Kindest Regards, The National Independent Concessionaires Association Board of Directors 4
March 2015 NICA News
Alta Mosley posing with Larry Habeck, TBA Concessions, during her visit to the Manatee County Fair in late January
President’s Message Joe Potillo, Jr., NICA President
As I sit to write this month’s message, there are so many positive thoughts that come to my mind. The 2015 Business Expo held in Tampa, Florida was an overwhelming success. Fair Management and Concessionaires alike came together for informative workshops and presentations on how to enhance our respective roles and best serve our customers. The Board of Directors were hard at work from Sunday through Wednesday in meetings and the hands on activities of the Expo. The leadership of Randy Reichert, CCE and our dynamic office staff helped make the week a most positive experience for all who attended. We were especially honored to have Mr. Jim Tucker from the IAFE attend our Expo and speak very thought provoking and powerful words to us about where we are and gave insight as to where we should focus our future. NICA was also
honored to have Mr. John Sykes, Chairman of the IAFE Board, present to address us as well. It indeed was our pleasure to have them along with all other Fair Management and Staff that joined us. No Business Expo would be complete without the involvement of our long-time partner Fare Foods, who produces a SOLD OUT Food Show each year. Their tremendous efforts to support our organization is remarkable. NICA has also had a busy winter season attending various Zone and State meetings that have taken place. Every place that the Board or Staff has traveled has been a positive experience. The “What is NICA? A Discussion about Options” program is off to a great start, and will be our speaking piece this year. In closing, as some may know by now, our Executive Director Ms. Alta Mosely has retired from NICA. She was dedicated to NICA, and we wish her the best as she enjoys her time with family and Seminole Football! Don’t forget our theme this year “GET INVOLVED!” This is OUR NICA, so each member should take ownership and pride in being a member, for truly “Together We Can!” ▲
The Director’s Voice Kathy Ross, NICA Director
The old saying goes, “What happens in Vegas, stays in Vegas.” I disagree. I participated in the IAFE Convention this year for the first time. It was an awesome learning experience, as a Concessionaire, and as a NICA Board Member. The educational opportunities at an event such as this, along with the communication that occurs are priceless. So allow me to share what I learned. I participated in a session that was to be an open conversation between concessions,
both food and commercial exhibitors and fair management. The room filled quickly with over 50 attendees. The mix was half Vendors and half Fair Management. The session started with a discussion about the “hottest new food item” at your Fair. Fairs use these items and the Concessionaires that make them as their media sweethearts. It gives the media a focus for the Fair and can be beneficial for both the Fair and the Vendor. Fairs did note that these products don’t usually have a long life and that every year they do promote their Concessionaires to come up with a new one. One Fair offers a championship-type wrestling belt as a prize to the newest food item produced.
►► “Director’s Voice” continued on page 7 March 2015 NICA News
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Are You Signed up for Source1 Purchasing? Participating in the NICA Sysco Marketplace is free to NICA Members and has no long term obligations. As a NICA Member, you are part of this nationwide buying group that translates to over 6,000 items at lower prices at any Sysco Operating House in the country. This program also pays quarterly rebates for purchases directly to your company! To participate in the agreement savings, enroll by visiting nica.source1purchasing.com (clicking on “Let’s enroll”) or by calling (855) 888-6422. Because many Concessionaires use a variety of products and specialty products, please contact your Sysco Sales Representative 1 – 2 months before you need the product delivered. If you have any questions or need help through the process, please contact David Koretsky at (901) 881-1107 or toll free at (877) 717-5566, ext. 818. Also, you may e-mail him at david.koretsky@source1purchasing.com.
Officers
WingsofFameProductions@gmail.com
Directors
2130 Walnut St. La Verne, CA 91750
Dennis Fraleigh Dan Lusenhop Dominic Palmieri Kathy Ross
Immediate Past President Greg Miller, CCE
Past President’s Council
Tom Sattler, CCE Russ Harrison, CCE Richard Busse, CCE Tom Hodson, CCE Jim Hodson, CCE (Deceased) Tim O’Brien, CCE Ron Smith Adam McKinney, CCE Mike Pence, CCE Jack Woods, II, CCE Bob Hallifax, CCE Frank Parnell, CCE Larry Orme (Deceased) Larry Sivori Rich Wright Bill McKinney, CCE Arthur Pokorny, Jr. Gene O’Brien, CCE (Deceased)
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March 2015 NICA News
NICA OFFICE
President: Joe Potillo, Jr. 1st Vice President: Randy Reichert, CCE 2nd Vice President: Paulette Keene Secretary : Justin Sattler Treasurer: Stacia Markowitz
Office Manager: Jill Omel nica@nicainc.org
Design & Marketing: Jesse Willard graphics@nicainc.org
Bookkeeper: Charisse Smith csmith@nicainc.org
NICA WEST OFFICE
Executive Manager : Rey O’Day
West Council Kim Barr Milo Franks Nate Janousek Dan Lusenhop Ashley Murray Dale Smith Daryl Whicheloe, CCE April Wood
Northeast Council Tom Ferguson Kelly Grout Russ Harrison, CCE Vinnie Nelson Jim Staub, Jr.
National Representatives Duane Fischer John Harkey David Higginbottom Charles Ivory, CCE Mike Markowitz Mike McGrath Kevin McGrath, II Dannie Moreland Etta Pence, CCE David Spann R. Josh Stremmel George Wandrey, Jr. Ted Wentz Ed White
“Director’s Voice” continued from page 5 ►►
The discussion then turned to power : needs, use and access. Every Fair wants the newest and brightest concession trailers on their midway. Providing this requires more power and some Fairgrounds are having difficulty doing this. One Fair said a recent quote for infrastructure improvements needed at his facility came to 10 million dollars. In an effort to decrease their Fair’s power usage, one event asked their vendors to change over to LED lighting where ever possible. Vendors were asked to change over to propane fueled equipment and that fair also brokered a low price for propane from a local dealer for it’s vendors. This naturally lead the discussion to COMMUNICATION. On a good note, a majority of the Fairs represented in the room, had a Communication Committee or Meeting at their Fair. A NICA Board Member did remind the room
that we offer a brochure with guidelines to starting a communication meeting. Most admitted that the first one was the hardest, but that they obtain invaluable information at the meetings. One Fair shared that communication with their Vendors can solve large and small problems and Fairs need to use their Vendors as a resource. Some Fairs use exit surveys to obtain input from their Concessionaires. Vendors were asked how we wanted the Fair to communicate during the event. Some Fairs print a daily update that is handed out to the Vendors, others use email and/or daily text messages. As a group, the Vendors shared that we didn’t really care how it was done, but that we appreciated the effort the Fairs were using to keep us informed. The take away from this session is that Fairs are asking questions and listening to our answers, we are offering honest answers, and it can only get better. “Together We Can!” Life is Good. ▲
How Has Your Experience Been with NICA? Over the next year, the NICA Office will be continuing calling a portion of our membership in order to ask them a few questions about their experience with NICA. This may include questions about your usage of member benefits, what you would like NICA to do differently, and how NICA has affected your way of life. You can see some of the responses we have received on page 11. If you have your own story to tell or photos of your experience, please call the NICA Office at (813) 438-8926 or complete an online content submission by visiting our website at www.nicainc.org, hovering over “NICA News” on the toolbar, and selecting “Submit Your Content” - alternatively, you may e-mail your story to graphics@nicainc.org. We look forward to seeing what is on your mind and how you would like to get involved. “Together We Can!” ▲
HIDDEN OBJECT
Locate the Lost Gold Coin in the pages of this magazine & you just might win a prize: a Gift Card worth $25!
Find the Lost Gold Coin!
BUt What if you Find it?
Contest!
Well, lucky reader, tell us where you think it is by entering online at www.nicainc.org/pages/hiddenobject You may also mail your entry with the page number, general location, your name, address, and phone number to Hidden Object, NICA, 1043 E. Brandon Blvd., Brandon, FL 33511. Member entries must be in the office by March 31, 2015. January/February’s Hidden Snowball can be found on page 20 in the bottom left photo. The locator of December’s Hidden Ornament was Gary Bulemore, Shiawassee County Fair. Congratulations!
Happy searching this March! The next winner could even be you! March 2015 NICA News
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WE DELIVER! We deliver to events on site in 44 different states and Canada. Customers value our friendly customer service and with our warehouses centrally located in Tampa, Florida and Southern Illinois they
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1-800-651-1601
COMPLETE SUPPLY OF ALL CONCESSION PRODUCTS! Meat
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Produce
March 2015 NICA News
Frozen Items
Dry Goods
Canned Goods
Paper Products
Fun Food
Custom Printed Cups
Understanding EMV
& What October 2015 Means to You Tina Walker, Senior Commercial Business Consultant, First Data It’s the top question on everyone’s mind: “What are we doing about fraud?” Merchants of all sizes are concerned, and for good reason. Fraud losses are hitting record levels, and they’re growing. Over the last few years, total losses, year-over-year, have been increasing at a rate of 30 to 50 percent annually. A July 2013 study by Aite Group estimated that, in the U.S. alone, 2013 Issuer fraud loss was projected at $10.1 billion. Counterfeit card fraud losses account for more than half of that total. First Data is solving clients’ fraud concerns. It begins with EMV*, the embedded card chip technology that’s replacing the magnetic stripe, which has proven to be relatively easy for cybercriminals to decode. EMV isn’t new to First Data, an approved EMV transaction processor globally since 1999. Additionally, First Data has been certifying and processing EMV cards at U.S. merchant locations since 2011. EMV helps protect issuers, merchants and consumers against losses from the use of counterfeit and lost or stolen payment cards at the point-of sale. EMV technology is significantly more secure than the magnetic stripe. But EMV isn’t the whole story. EMV is one piece of a multi-layered security approach. EMV, along with encryption and tokenization, addresses clients’ complete security concerns. Here’s how they work together : • EMV – protects against card counterfeiting and lost and stolen cards. The chip-based technology authenticates the payment card while the PIN reduces the risk of fraudulent transactions using lost or stolen cards. • Encryption – protects data in use and in motion, from the moment the card is swiped until it reaches our secure processors. *EMV™ is a trademark owned by EMVCo LLC
A type of EMV chip commonly found on credit cards
Encryption effectively safeguards data from eavesdroppers as transactions are authorized. • Tokenization – protects data at rest. Tokenization increases security for merchants by replacing cardholder data with anonymous tokens, making it impossible to steal card data from merchant servers or POS; it also reduces the cost and complexity of compliance. Come October 15 of this year, merchants who are not prepared to accept chip-enabled cards will be liable for some types of fraudulent transactions. Currently, the fraud liability is the responsibility of the financial institution itself. Although EMV is not a government mandated requirement, the fines and fees to a merchant not ready to accept EMV cards will not only be costly, but damaging to the merchant brand should fraud occur. First Data, a preferred partner of NICA, has several EMV solutions that fit the Concessionaire and its partnering industries including the Clover, Clover Mobile, and Clover Mini all-in-one business solutions for register and payment card integration and FD410GT wireless terminal with store and forward capabilities. For more information or questions about EMV, upgrading your existing equipment, or how to better protect your business against fraud, please contact me at Tina.Walker@firstdata.com or (239) 287-8221. March 2015 NICA News
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Thoughts
From a
This month, NICA News is showcasing the management philosophies of two NICA Members who have earned their Certified Concessionaire Executive designations: Frank Parnell, CCE & Ollie Parnell, CCE
Frank Parnell, CCE
“I’m not sure if I have ever had Parnell Foods a clearly-defined CCE Earned in 2002 management philosophy. I simply try to communicate openly and honestly with all people, especially those with whom I do business, whether it be Fair Management, wholesalers, business associates or employees. I have said many times, and I still believe, that it is not enough to pay employees well; they must also be treated well. The message should be conveyed to each and every customer that their business is not only welcomed but appreciated. A pat on the back or a ‘thank you’ to a supplier or anyone else who goes out of their way to help you is not necessarily a requirement, but rather a moral obligation. This philosophy could be described in one word: COMMUNICATION. I firmly believe that communication is the key to success and the lack of it is the undeniable reason for failure. There is an old saying: ‘Be careful what you ask for, you may get it.’ But without communication, nothing happens. I believe we should all endeavor to make something happen.“ ▲
Ollie Parnell, CCE
“In my opinion, communciating with Parnell Foods your employees CCE Earned in 2002 and with the Fair Committee is a very important part of this business. Employers must be able to talk with and listen to their employees. A big part of communicating is listening. Sometimes we hear the words but don’t really hear the complete statement. Communication is so very important to keep a smooth-running operation. Communicating with our suppliers is also a 10
March 2015 NICA News
very important part of our business. Without this conversation, we will be acquiring the wrong stock items for our operation and then this will cause problems with our day-to-day business. To make our business run smoothly, we all have to have conversation daily. As our NICA motto states, ‘Together We Can.’ We must all be open with our conversation with each other. In my opinion, you can accomplish much more in our business by being honest and considerate with our employees, our Fair committees and our suppliers than by making demands of them. I have always heard that you must treat others as you would like to be treated. I have tried to use this in my business relationships and my personal relationships.” ▲ CCE Applications are due October 1, 2015 and are available for download on the NICA website along with instructions at goo.gl/H3VKUf If you have any questions, please contact NICA at (813) 438-8926 or nica@nicainc.org.
Member’s Voice Continuing where they left off on the last issue, the NICA Office has been recording the responses from their survey of renewing members. Sissi La Fratta, of Perfection Concessions, Inc. said that her relationship with NICA has been wonderful from its inception. She especially enjoys the social aspects and the ability to meet with fellow concessionaires. She and her husband, Jimmy, make the most use of the Auto Zone, Check Inn Direct, and Coca-Cola benefits. They both look forward to receiving the NICA News and feel that it does an excellent job of communicating with the members. She feels that anytime she calls the office that they are always very friendly and mainly helpful. She hopes that NICA can continue to work with Management and Concessionaires toward keeping the costs down for the consumers. She is happy in her relationship with NICA. James Kropp, of Kropp Enterprises, Inc., thinks NICA is a good organization for providing camaraderie with other people in the business and improving relations with event management. He tries to attend the Florida Week every year, his favorite part being able to get together with others when they are not working. He has also enjoyed the seminars and the Fare Foods Food Show of course. He is “slowing down” and not as “active as he used to be.” Fred Giovannoni, of Mr. G’s Concessions, has been a member from the very beginning of NICA. He feels the best thing of NICA is that it has “put us together as one.” It has made our profession as concessionaires somewhat easier. “It has been good for our industry.” He uses the Auto Zone, Sherwin Williams, Coca-Cola, and Pepsi benefits the most. He feels that if one makes use of the benefits, it more than pays for their membership fees, and there is also the accidental death insurance. He thinks the NICA News is very informative and always reads it. It is his opinion that everyone is doing a great job. Carl Vance, of Vance Concessions, commented
that he feels his relationship with NICA is good. He has never had any problems. He enjoys reading the NICA News and said that he had no suggestions for improvement, as he felt it was covered. He makes use of the benefits, being a food concessionaire especially the Coca-Cola and Pepsi. He likes coming to the convention in Florida and enjoys all it has to offer. Sharon Rismiller, of Rismiller Concessions, LLC, remarked that NICA is good for everyone, whether they are a small or large company. “NICA enables us to have a larger say as a united group than if we speak singularly. With the benefits we can use, we have the same pricing as a larger volume business. The discounts have saved us a lot of money and every penny saved is good.” She mainly uses the Pepsi, Sherwin Williams and Auto Zone benefits, but it all helps. She really likes the NICA News and hopes that they keep it published in the paper form, as she likes being able to read it when she is on her route. “It seems to me to be very comprehensive; I always enjoy reading it.” The NICA Office plans to continue these calls to our renewing members in the new year. We hope that hearing their personal stories will help you make better use of the available NICA Benefits or think of ways you could contribute. If you hear from us, let us know what’s on your mind! ▲ March 2015 NICA News
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March 2015 NICA News
Association Announcements Do you have any news that you would you like to contribute to our announcements section? Contact the NICA Office at (813) 438-8926 or e-mail nica@nicainc.org to share your information and/or photos.
New Members Join the NICA West Council NICA West thanks Jennifer Giordano and Don Delahoyde for six excellent years of service on the NICA West Council. Both brought passion, skill and knowledge to their terms. NICA West announces that beginning February 18, 2015 Milo Franks, Nate Janousek and April Wood will begin their three year terms on the NICA West Council.
Condolences to the Netterfield Family NICA Member James C. “Jim” Netterfield passed on Sunday, November 30, 2014, in Flint, Michigan. Jim owned and operated a business called Jack’s Netterfield Concessions in events that led to travels from Michigan to Indiana to Ohio, until his retirement in 2013. In his free time, Jim loved spending time with his family and friends, fishing, and playing with his dog. Jim will be greatly missed by all who knew him and our thoughts are with his family at this time.
Russ Harrison Joins IAFE Board Congratulations to Past-President and NICA Member Russ Harrison, who was asked to join the IAFE Board as Director at Large from Associate Members during the Las Vegas Convention in early December 2014. He will also be sitting on the IAFE’s Commercial Exhibits & Concessions committee, acting as the Board of Directors’ Liason.
Dawghouse Concessions Welcomes a New Baby Ryan and Vanessa Warren welcome their daughter Ryland Kassidy to the Dawghouse Concessions family, joining proud grandparents Mike and Lisa Kinnear. As you can see on her pin, she already has a preference for PickleDawgs!
NYSAAF 2015 Board Announced The New York State Association of Agricultural Fairs announced its 2015 Board at their 127th Annual Convention, held January 16-19, 2015. Officers are pictured to the left: (Standing L to R) Scott Christian, 3rd Vice President, Gary Newkirk, CFE, 2nd Vice President, Robert Simpson, President, Andy Imperati, 1st Vice President, (Seated L to R) Norma Hamilton, Executive Secretary, and Joan Rowland, Treasurer.
The Miami Auction is Set for March 25, 2015 Come one, come all! The Annual Miami Auction will be held at Netterfields Popcorn & Lemonade Food Court at the Miami-Dade County Fair after close on the last Wednesday of the month, March 25, 2015. There will be food, fun, and fellowship included at no charge, as well as many items available for auction. We hope to see you there! March 2015 NICA News
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What is NICA?
The Independent Days & Nights of the NICA Business Expo & Fare Foods 2015 Food Show
Thank you to everyone who made this year’s Business Expo and Food Show successful this year! There was a record attendance for the Food Show, and the meetings and workshops were very well attended and informative. Overall, “Independent Days” was a very appropriate theme for this event, dedicated to the Independent Concessionaires that serve among NICA’s growing membership. The NICA Business Expo opened on Monday, February 2, with an Equipment Repair Workshop presented by Michael Curci, Midway Stainless Fabricators, and Pat Armstrong, Cornbelt Concessions, who focused on common Concessionaire equipment problems and solutions. They also successfully fielded questions from the audience and had actual soda machines, related components, and other tools to make hands-on discussion possible.
Michael Curci & Pat Armstrong, “Equipment Repair”
“DOT Updates,” presented by T.L. McQuilken, DOT Compliance Officers, LLC, Fred Simcic, Truckers Accounting and Permitting Service
T.L. McQuilken presenting “DOT Updates”
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March 2015 NICA News
and Sandy Cannington, ION Drug and Alcohol Testing. This was a very informative learning experience directed towards anyone who does interstate and intrastate traveling on a normal basis, and what new DOT law changes are affecting them during this new Fair season.
The Ceremonial Ribbon Cutting to start the Food Show
After a brief recess and a thorough setup and preparation by each exhibitor, the Food Show was about to began. Suddenly, a bustling of activity at The Champagne Toast! the registration booth signalled that it was time for the ceremonial ribbon cutting to occur, involving a majority of the 2015 NICA Board, Laura and Ron Porter, and Audrey Poole of Fare Foods. This was followed by a champagne toast to mark the official opening. Meanwhile, there was a large influx of excited attendees that made their way into the Food Show, hoping to taste some great food,
Fare Foods Staff checking in pre-registered guests
Registration filling up fast for the Food Show!
meet up with old friends, build new friendships, and network with other businesses. Fare Foods & NICA Staff did an excellent job in registering attendees, finding out if they were pre-registered, and making sure everyone knew where they were headed during the mornings, afternoons, and evenings. As everyone soon made their way into the Food Show, members and non-members alike, were greeted by a great variety of aromas from foods that would normally only be reserved for the Fairgrounds, as well as new products and services from the Tradeshow Exhibitors. Attendees continued to pour in for the next four hours. Afterwards, Fare Foods hosted their Hospitality Night in the Palm Room, and everyone had a great experience.
Tuesday, February 3, began the day with a variety of workshops with topics focusing on Insurance, Investment, Industry Relations, and Payment Processing among other topics. The first workshop of the day was “Risk Management,” presented by Phil Teague, Taylor Agency. He went into great detail on why insurance matters today, and how to manage your risks versus rewards. He stressed the Phil Teague giving a little background during importance of keeping “Risk Management” your business safe from harm by taking the initial steps to get coverage, thereby protecting yourself, your staff, your equipment, and more from the many dangers that can affect Concessionaires and others while on the road and working.
Tina Walker’s workshop “Introducing Clover” during an interactive payment wishlist session with the audience
The next workshop, “Introduction to Clover, the Cloud Based Point of Sale powered by First Data“ was presented by Tina Walker. Great products on display by She introduced new forms of payment Attendees in line for a Chestnut Identity Apparel delicious Nathan’s hotdog processing equipment designed to make mobile transactions easier than ever for Concessionaires. She also discussed new ways that you can process payments in your business and how that will affect your overall productivity, with postive feedback from the audience and a very interactive question & answer segment and an excercise that focused on both pros and cons of mobile transactions and related issues Eric Campbell, and even asked the audience what their ultimate Campbell Brian Berry, Concessions, with The KWF Foods Sugardale Food payment system wishlist would include. Dan & Jan Smoots, Booth, promoting Service, making Fanestil Meats their fried pickles! food for guests
►► “What is NICA?” continued on page 24 March 2015 NICA News
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SanDee O’Brien winning the Jackpot!
Volunteers Kaye & Telsa with the beautiful gifts they arranged
Concessionaires trying their luck on the tables
Joe Potillo, Jr. spending some quality time with his mother & grandmother
A victory is had at the craps table!
Paulette Keene excited to play the slots!
Randy Reichert, CCE & his assistant Telsa, Joe & Kaye giving some great smiles! The Poker tables got very competitive drawing the winning raffle tickets!
Thank You Again to Our Generous Sponsors: Complimentary Buffet / Hors d’Oeuvres by Fare Foods, Allied Specialty Insurance, Heritage Insurance,
David Belcher (The Eatry Huts & Footsie Wootsie), Ray Bianco (Bianco’s Foods, LLC), David Higginbottom (Chesapeake Food Concessions), Bruce Kozelou (3B Concessions), Dean O’Brien (Dean O Foods, Inc.) & David Spann (Erma’s Sweet Rolls) 16
March 2015 NICA News
When Thanks are Due!
Dominic Palmieri, NICA Director
Wow, what great events NICA has hosted for our members in both Reno and Tampa this year. Our NICA / Fare Foods Trade Show was a huge success thanks to our many sponsors, attendees, fairs and fellow trade associations. Our NICA / Sysco Food Show out west has received accolades from everyone who attended the WFA Trade Show. This year’s Tampa Food Show was done in grand style thanks to Ron Porter and his team at Fare Foods. A totally sold out Food Show, standing room only aisles, happy food
companies, and a lot of (hungry for new ideas) Concessionaires made for one of the best Tampa Food Shows ever! As usual, the Super Bowl Party was done in grand style. Any time we get to drink Mr. Porters’ liquor for free, it is a great day! Food galore, ever-flowing elixers, and great camaraderie are always a good reason to gather. The ServSafe session was a huge success. A room full of dedicated professionals and their managers all educating themselves on food safety. Thank you to all that spend time and money making your businesses safe for all our Fair patrons. To the Sysco and Source1 team: you guys have really stepped up and the outreach calls from your team to all our members has been very well received. Your continued support of our ►► “Thanks” continued on page 29
“You Can’t Stay in Your Corner of the Forest ” John Leamer, Director, Erie County Fair The complete quote from Winnie the Pooh is “You can’t stay in your corner of the forest waiting for others to come to you. You have to go to them sometimes.” Anyone engaged in networking will tell you that it is an art form. Getting to know people and what they are about is an asset for anyone who wants to expand their horizons. That is why I went to the NICA Expo in Tampa. As a Director of a large Fair, I had the opportunity to go to Tampa for the purpose of speaking with some of the Concessionaires who work our Fair. I am not a buyer, that job belongs to our Concessions Manager. There was also the opportunity to meet new concessionaires and, through the Fare Foods portion of the Expo, taste samplings of foods to come in 2015. Without a doubt, there were the workshops
which captured my learning. Trying to think about Fair Management and the Concessionaire as each tries to make their efforts a win-win is not always easy. Some of the NICA issues are the same today as they were six years ago when I was introduced to the organization: succession issues, labor issues (which are huge), point of sale, DOT requirements, and competition were all subjects that were addressed. But then again, why did I need to go?! Well, perhaps I didn’t want to wait for August and the run of our Fair to network. The compelling drive was to solidify my relationships with people – in this case – Fair industry people. NICA Members consist primarily of Food Concessionaires, but that is rapidly changing as more Vendors realize that they are Concessionaires too. I sense a great pride in the membership and so it should be. As NICA works Fair-to-Fair, their pride goes with them. Fair Management works hard to assure satisfaction with their Concessionaires and the net result is that the Fair Guests benefit. That is why I attended the NICA Expo – I enjoy the Fair industry. Have a successful 2015 Fair! ▲ March 2015 NICA News
17
Concessionaire of the Month Robert Pugh Gulf Stream Congratulations to Robert Pugh, NICA’s March Concessionaire of the Month! His responses to our Concessionaire Questionaire are below: NICA: How long have you been a Concessionaire and a NICA member? Robert Pugh: I have been a fulltime Concessionaire for 26 years now, having previously been in the Carnival Business since 1967. When I sold my Carnival in the late eighties, I moved to Florida and bought a 10-foot Waymatic Grab Trailer. NICA: What do you like most about being a Concessionaire? RP: I like not having all the worries that a show or an owner has. NICA: What are your most popular or best-selling food items? RP: I would say the Grab Trailers, followed by funnel cakes and fried dough. NICA: Do you have any new products coming to your menu this year? RP: Yes, Pretzels, Coffee, and Old-Fashioned Root Beer.
The Gulf Stream family
NICA: What’s something people don’t know about you or your business? RP: I have no plans on retiring. NICA: How has the concession business changed since you first started out? What’s something you wish would change? RP: The most change I have noticed is with all the new, modern, flashy and expensive food trailers with LED lighting on the billboard marquees. NICA: What’s been the highlight of your career? RP: Getting the Ohio State Fair for my show in 1979, followed by getting the Reithoffer Shows position 21 years ago. NICA: What’s been most influential to your personal or business success within the past five years? RP: The Reithoffer Shows family. NICA: What’s something that you like to do in your free time? RP: Speedboating, spending time with my family and the dogs, and especially traveling to Europe with my friends. NICA: What do you like best about NICA? RP: That Concessionares have a true voice in the industry.
An example of Gulf Stream’s many food trailers
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March 2015 NICA News
NICA: What’s something you’re looking forward to this year? RP: Lower fuel prices, dry, sunny skies, and 75 degree weather! ▲
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Strategic Goals Met in Reno NICA at the WFA Convention
Submitted by Rey O’Day, NICA West Executive Manager • Photos by Rey O’Day & Kim Barr In 2012, NICA adopted four long-term strategic goals to guide its activities: 1) Increase membership, 2) Be a Professional voice in the event industry, 3) Encourage the addition of and use of meaningful benefits, and 4) Be Financially responsible. Using them as guidelines, NICA West intentionally designed its activities at the WFA Convention to meet these goals. Six new members were added to the 29 total members signed up in the West during 2014. NICA Members hung out at the NICA trade show booth and enjoyed a very well attended NICA Appreciation Suite Party sponsored by Source1 Purchasing. At the NICA West Membership Meeting we played the NICA Game, introduced Executive Director Alta Mosley to the West, thanked Gary and Connie Barham, Hot Dog On a Stick owners, for providing hole-in-one insurance at every NICA West golf tournament since 2007 (16 tournaments), and gifted door prizes donated by Judy Henbury, Nathan’s Famous Hot Dogs, John Soules Food and Jennie-O Turkey.
Rey O’Day, Dan Lusenhop, Kim Barr, Jennifer Giordano & Tina Walker ready for business in the NICA Booth
“What Creates Net Profit for Fairs and Vendor Companies” Panel: Jon Baker, Pima County Fair, Teresa Brander, Brander Enterprises, Inc., Rich Byrum, Butler Amusements, Inc., Don Delahoyde, CCE, Five Star Catering, Kent Hojem, Washington State Fair, Cliff Munson, Siskiyou Golden Fair, and Ashley Murray, M & M Marketing
Managers, two Concessionaries, one Commercial Exhibitor, and one Carnival Vice President. In the discussion following, we all agreed that with a better understanding of what it takes to secure net profits, we would work together to help make everyone more successful. Alta Mosley and Rey O’Day entering the On Wednesday morning, NICA and Sysco NICA Appreciation Reception hosted “The Power of Protein.” Smithfield As a professional voice in our industry, Farmland provided a 45 minute educational NICA produced two workshops and provided session on pork. Next, Executive Chef Jerry leadership in several others. During “What Creates Ignatich personally hosted a 90 minute tour of Net Profit for Fairs and Vendor Companies?” a all the Grand Sierra Resort kitchen facilities that panel selected by NICA West described the three included visits with his staff. The workshop ended elements that provide net profit and the three with an hour session in the Butcher Shop where elements that diminish net profits for their event we learned about the different cuts of pork. This or organization. The panel consisted of three Fair popular educational session was attended by over 20
March 2015 NICA News
The Power of Protein Workshop and Executive Chef Jerry Ignatich during the Grand Sierra Resort Kitchen Tour
60 people. The Presenting Sponsor for this event was Smithfield Farmland and the kitchen tour was sponsored by Duggan’s Concessions.
Jim Guenthner, Source1 Purchasing & Rey O’Day in the Butcher Shop to learn about the different types of pork cuts Audit Procedures Task Force: Lori Southerlend, Lori’s Concessions, Monica Sweet, San Diego County Fair, Sharon Augenstein, OC Fair, and Robert Livell, LA County Fair
Alta working the floor for the NICA Sysco Marketplace
place in front of a standing room only audience of Concessionaires and Fair Staff and Managers. NICA Members also provided leadership and Point of Sale Panel: Brady Waite and the Go Cashless team, participation in the “Care and Feeding of Business Tina Walker and the First Data team, and Suzanne Haas Partners” and several Service Member sessions. and the Fair Payment Processing team The NICA Sysco Marketplace featured benefit Another ongoing industry discussion has companies: everything from Nathan’s Hot Dogs been around the new Point of Sale (POS) systems to Dr. Pepper flavored pork, from the Whirley / that Concessionaires want to purchase and the NICA / WFA refill cup program to First Data Clover requirements that Fair Auditors want them to systems. And in between there were potatoes, meet in order to be used. Donna Ruhm and Rey sangria, cleaning supplies, equipment, paper O’Day worked with WFA to bring together the Audit products, cut produce, and cleaning supplies. Procedures Task Force and a panel of three POS Sysco and Source1 Purchasing have been working technology companies. The Task Force presented to find better pricing on the products that are more the work they have done to standardize and specific to Concessionaires; the result was Good simplify auditing practices. The POS companies Source introducing private label jalapenos, cheese each gave an educational PowerPoint on their sauce, and chili. The use of all the benefits was systems. The Task Force then asked questions encouraged at the booth and member meetings. of clarification and made suggestions about the systems that were presented. All of this took ►► “WFA” continued on page 30 March 2015 NICA News
21
A Successful 2015 Shrivel
Bowl
Randy Reichert, CCE, NICA 1st Vice President • Photos by Old Time Photography The 2015 Shrivel Bowl during the South Florida Fair in West Palm Beach was a huge success! The evening was enjoyed by all, as over 175 bowlers participated in this fun-filled event. Numerous cash prizes and other gifts were distributed via raffles throughout the evening. NICA received cash donations and prizes from a number of contributors, among them: Sivori Catering, Wild Bill’s Curly Fries, Gabby’s Famous Kitchens, Bianco’s Fine Foods, Butcher Boys, Parnell Foods, C & R Concessions, Hot Wisconsin Cheese, Miller Concessions, Rosie’s Fine Foods, and Demetri’s. NICA would like to thank Chris Ryan and Greg Miller, CCE for the collection of the sponsorship money. The highlight of the evening was the raffle drawing for the family of Han Wang who passed away this fall at the young age of 42 from cancer. He was well known among the Concessionaires as both an owner and the right-hand assistant to Nick Strates of Demetri’s. This raffle, conducted during the South Florida Fair raised over $14,000 for Han’s family. With the assistance of Brian Schenkman and the Demetri’s crew, the Shrivel Bowl name is being changed to the Han Wang Bowl starting in 2016 to honor Han. It is a change embraced by all Concessionaires of the South Florida Fair. Gentry Miller, under the guidance and counsel of Mike Broad, was in charge of coordinating the
Brian Schenkman & Nick Strates debuting their sign for next year’s first annual Han Wang Bowl
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March 2015 NICA News
Preparing the tickets, prizes, and other materials that go into holding a successful bowling tournament!
food for the event. He did a fine job and received food from the following vendors: Griff’s Pizza, Porky’s, Gabby’s Famous Kitchens, Demetri’s, Silver Dollar Bakery, Angela’s Bakery, and Hot Wisconsin Cheese. Janey Miller & Ruth Sivori Of course, a special “Thank You” to Mark and Jana Granum for coordinating the prizes and participation of the commercial vendors of the South Florida Fair. Their participation makes the event a total Fair event! The photography for the event was done by the Old Time Photo crew of the South Florida Fair. Jane Harris, the Best Around, was in charge of the tip boards and set a new fundraising record! Hat’s off to her and her hard work! The South Florida Fair once again donated a 2016 campsite to be raffled off and the winner was Nancy Miller of Porky’s. Ruth Sivori and Janey Miller did a fantastic job of running the ticketing at the door. There were a number of other volunteers who helped make this a fantastic event. All the participants enjoyed the evening and everyone can plan on having another fun time in 2016! ▲
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March 2015 NICA News
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“What is NICA?” continued from page 15 ►►
“Finding the Right Balance for Fairs & Concessionaires”
The last workshop of the day was entitled, “Finding the Right Balance for Fairs and Concessionaires“ and was moderated by Randy Reichert, CCE, Hot Wisconsin Cheese and NICA 1st Vice President. It was a panel discussion featuring Dennis Fraleigh, F & W Concessions and NICA Director, James Radke, Calgary Stampede, Mike Lis, Wild Bill’s Curly Fries, and Letrice Midgett, North Carolina State Fair. This discussion covered a wide variety of experiences that each Fair and Concessionaire speaker had encountered over Questions & comments from the years with participants in the audience a strong focus on maintaining great business relationships, being fair in practices, and building towards the greater good for both Fairs and Concessionaires. Additionally, members of the audience were called on to participate in their discussion, bringing even more experience to the topic. Tuesday night’s Food Show was just as busy as the previous night, due in part to the shuttle between the event and Gibtown. The evening ended with the Golf Cart Giveaway, sponsored by Allied Specialty Insurance and featuring Frank Parnell, CCE as the announcer. The drawing yielded winners for the lower tier cash
Frank Parnell, CCE, Parnell Foods, preparing to call off the Golf Cart Giveaway & cash prize winners
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March 2015 NICA News
prizes including Russ Harrison, CCE. The golf cart grand prize went to Karen Jencks, of Karen’s Concession. ServSafe Management On Wednesday, Class & Certification February 4, the ServSafe Management Class and Certification opened the day, providing registrations with the knowledge and certification to improve their management, skillsets, and overall business practices. For the Expo attendees that already had their ServSafe Certification or did not require it, there was an alternative workshop, “What is NICA?” presented by Rey O’Day, NICA West Executive Manager. She went into depth about what makes NICA unique, its history, who makes up the organization, and where its headed in the future. Rey also opened up a dialog about options such as Rent Structure, Contract Management, Point of Sale Options, Exclusive Sponsorships, and Sale of Businesses. This was a very thoughtful discussion of core NICA principles and great audience participation.
“What is NICA?” workshop presented by Rey O’Day
This well-attended and productive workshop was followed by the General Membership Meeting in the evening, which opened to an overflowing house of NICA Members, family, associates, and guests!
Russ Harrison, CCE posing with his prize!
Karen Jencks won the Golf Cart Giveaway!
Membership Contest with a live drawing. First place winner Ashley Murray, M & M Marketing, won a Carnival Cruise and Picking the Coca-Cola second place winner Contest Winners! Greg opening the meeting with a Call to Order Dale Smith, Family A Fair, won $500 and was also awarded the FiveThe General Membership Meeting opened Star Initiative for referring the most members. with the Call to Order and Welcoming Remarks Audrey Poole, Fare Foods, gave a Food Show by Greg Miller, CCE, 2014 NICA President, who Update and she said that this year’s Food Show introduced Ron Smith, Past NICA President, to was bigger and more successful than ever. lead the Pledge of Allegience. Dennis Lee took A discussion regarding WIN (Women in NICA) the stage next to make some opening remarks followed next, presented by Tyra Potillo. She and sing a great rendition of the National recognized the importance of WIN throughout Anthem, and James La Fratta, Perfection Confections, led the meeting with the Invocation. NICA’s history and thanked Heather Sattler, CCE for all of her hard work through the years. Stacia Markowitz, Treasurer, presented the Greg Miller, CCE then introduced Don Kenna, Treasurer’s Report, discussing how NICA has Past NICA Director, to present the 2014 Hall of entered the new year with a surplus due to rebates, membership, and fundraising. Fame Award. Don Paulette Keene, 2nd Vice President, spoke of their great followed this with Announcements and friendship and history Acknowledgements, and then introduced the and presented Ron IAFE guest speakers Jim Tucker, IAFE President with his plaque. and CEO, and John Sykes, IAFE Chair. Next, Randy Jim Tucker came to Reichert, CCE, NICA the stage and announced 1st Vice President, many changes that took the stage to will be coming to the deliver the Convention IAFE, such as future Highlights as the convention locations chairman of the event. NICA Hall of Fame Inductee and adjustments in their Greg Miller, CCE, Ron Smith with his plaque and Joe Potillo, Jr., leadership. He spoke very closed out the meeting with the Passing of the positively of NICA and Jim Tucker, IAFE CEO Gavel, officially transferring the NICA Presidency this year’s event. John Sykes continued the positive review of the event for 2015. After Joe’s closing remarks and the and highlighted successful plans for the future. distribution of lifetime membership certificates Dan Lusenhop, NICA to Past Presidents, the meeting adjourned Director, presented and Casino Night the NICA West Update, continued the concentrating on evening. growing relationships All in all, this between NICA and Sysco, year’s event was a fundraiser participation, great success and and impoved membership we thank everyone John Sykes, IAFE Chair throughout the West. who attended Dennis Fraleigh, NICA Director, joined and supported Coca-Cola Representative Melissa Finch to it. “Together We The Passing of the Gavel announce the winners of the 2014 Coca-Cola Can!”▲ March 2015 NICA News
25
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March 2015 NICA News
Impact Opportunities for All
An Overview of the Illinois Association of Agriculture Fairs (IAAF) Convention By Paulette Keene, NICA 2nd Vice President
advertising on the Fair website and by using a The weather was very program called good: only 40-50 degrees, Print at Home. which is very unusual for The Fair would the January convention held meet with in Springfield, Illinois. The NAMEʼs media theme for the convention The “Timeless Impact” banner director to get was “Timeless Impact.” NICA, hangs behind Secretary & Treasurer it setup on the Paulette’s Food Service and Bill Fugate at the Convention website. One McKinney’s Food Service way to get the consumer to buy ahead of time is were the sponsors of the to reduce pricing. Armbands could sell for $25, meeting on Friday, January but if they purchase ahead of time and print their 16th at 1:30 pm. The “Using ticket with a barcode, which would be read by Electronic Media Tools to an iPad, it could only cost only $20. There would improve your Fairʼs and your be a transaction fee of $2.50, so they’d need Businessʼs Bottom-line” to purchase multiples to save on fees. These Panel included: Paulette purchases would only be good on armband days, Keene, NICA, Patt Repp, NAME, and Jeff Mehan, Lincoln Land College. also posted on the website. Another advantage to Bill Jennings introduced all the panel the consumer would be that the lines for barcode members and asked Paulette Keene to open the tickets would be shorter than all other lines. discussion; she gave an overview of What NICA Moving on, Jeff Mehan, a professor at the is about: Communication... Communication... local Lincoln Land College, spoke next, saying Communication. We have members who have that all young people carry debit or credit cards worked in the past with IAFE members to create and eventually the industry will need some kind of a more open and better lines of communications system to take cards if we want to keep up with with fairs and our industry partners. NICA also the new generation. He also commented on the works with the OABA on the H2B labor issues. need for more or better services to provide enough One good media tool Paulette said that internet for the systems to work, and described she uses is a smartphone to help operate her the technical side of media tools. He closed by business. It is like having a computer in her saying that he still runs a lemonade stand that pocket, giving her the opportunity to send his grandfather began at the Illinois State Fair 80 contracts and insurance certificates and call years ago, but he still accepts cash. employees. The smartphone can also be turned The last speaker was Charlie Kennel, into a credit card terminal to accept debit and Heart of Illinois Fair, who said he has already credit cards for customers’ purchases, making implemented a presell program last year and it a good experience for the Fairgoers. The only had positive results in preselling gate tickets by downside is that if the internet is not available, using QR codes, but you have to buy a program due to signal, overload, or other problems. This and machine to read the codes. Someone asked, is something the Fairs can work on with their cell “What was your first speed bump using this phone providers by getting more portable towers system?” His answer was, “Picking the right for extra service during busy times at the Fair. program for your needs.” There was also a The next speaker was Patt Repp, NAME, suggestion about Fairs having their own Wi-Fi who described how to drive up revenue by system to help with internet access. using Presell. Preselling online could work by ►► “Impact” continued on page 30 March 2015 NICA News
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March 2015 NICA News
Vendors, and Attendees, who have sacrificed, and shared your time and money, you all ROCK and programming is very much appreciated. Your make these shows what they have become: sold out food show in Reno has proven itself a A HUGE SUCCESS! grand success. The Smithfield-Farmland protein And most importantly, to our Members: We’ve work-shop of breaking down a full pig in front of done our job presenting workshops, providing everyone and all the products that follow down savings, offering new food ideas, and promoting the food chain from that industry has enlightened education. On behalf of the NICA Board of and educated our members and fairs. Directors, NICA West Council, and NICA Staff, WE To the IAFE, IISA, OABA, WFA, and our member THANK YOU FOR THE PLEASURE OF SERVING Fairs: Your continued support of NICA, both on YOU! and off the fairgrounds, has helped to make this A thank you thought of the day: great organization what it is today. We are all a “God gives us a Gift of 86,400 seconds today. symphony working together to make the show the Have you used one to say ‘thank you?’” best it can be for all our customers. -William Arthur Ward Since there are so many to thank and list, (I would need 3 more pages in Nica News to finish Yes we did! Safest travels and best of business this article) let me add: To all the Sponsors, to you. ▲ “Thanks” continued from page 17 ►►
Calling all Contributors! Do you have a story, photo, announcement, or opinion you would like to share with NICA? If, so you can contact us at (813) 438-8926 or graphics@nicainc.org. We look forward to hearing from you!
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“WFA” continued from page 21 ►►
Conventions always provide fellowship and time for fundraising and this one was not any different. As one of the sponsors of the WFA Blue Ribbon Wine and Cheese Reception, Jennifer Giordano and Dale and Cie Smith served wine while a sponsor looping slide show included the work of NICA Members. Dale Smith prepared and Rich Brander drove up THE Golf Cart to win; it was the talk of the floor! Dane Baldwin, D&D County Fair Cinnamon Rolls, was the envy of all; he had the winning ticket for the NICA Golf Cart opportunity drawing. Eamon McDonald, Joya Sangria, won the $500 cash and Marco Arredondo, Noel’s Foods, Inc. won the one year free NICA Membership. The NICA Sysco Marketplace fundraising was financially successful for all. A shout out goes to the teams of Sysco, Source1 Purchasing, Entegra, Trade Show Vendors, WFA, NICA Dan Lusenhop & Alta Mosley testing out the Golf Cart! Members, and NICA “Impact” continued from page 27 ►►
It was a very good time spent on learning about preselling and new media tools. There was probably close to 200 people at the session. The discussion coordinator Bill Jennings thanked NICA and others for sponsoring this event. On Saturday there was “The Eye Opening Breakfast” and after breakfast, all Fair Members and Associates were welcome to attend the day’s events. The presentation of the “Friend
Past Director of Agriculture, Robert Flider presenting the “Friend of Illinois County Fairs” awards to Jerry Jacobs, Ray and Janice Swyear and Robert “Bob” Scherer
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March 2015 NICA News
Dane Baldwin, D&D County Fair Cinnamon Rolls, is the Golf Cart Winner!
Dale Smith & Jennifer Giordano present Eamon McDonald with $500
Office Staff for booking, supporting, designing, communicating, and delivering in a very professional manner. Marco Arredondo wins one A special thank you year free NICA membership goes to the NICA West Council Members: Kim Barr, Don Delahoyde, CCE, Jennifer Giordano, Dan Lusenhop, Ashley Murray, Dale Smith, Daryl Whicheloe, CCE, and their families for planning, hauling, organizing, hosting, setting up and wrapping up with great skill, laser focus, NICA, LA County Fair & OC teamwork, positive County Fair friends after a solutions and laughter. successful convention Once again proving the truth in the phrase, “Together We Can!” ▲ of Illinois County Fair” awards went to Ray and Janice Swyear, Swyear Amusements, Robert “Bob” Scherer, Boone County Fair, and Jerry Jacobs, Carroll County Fair. Next, there was the Economic Impact Survey Report prepared for Illinois Association of Agriculture fairs by Alex Norr of the University of Illinois Extension and 12 4-H members. They also recognized Secretary & Treasurer Bill Fugate for 15 years of service to the IAAF. The entertainer Juli Burney came on and her “They Who Laugh, Last, and HAVE IMPACT” presentation was very uplifting and funny. On Sunday, the convention had Round Table Discussions on many topics. David Spann, Erma’s Sweet Rolls and NICA National Rep, attended some of the discussions that would affect Concessionaires. Some other topics covered were “Food Safety at Fairs” and “Finding New Commercial Vendors.” Their annual IAAF Business Meeting and the Queen Pageant closed out the convention. ▲
Fa re Foods
March 2015 NICA News
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2015 Events Calendar
Representing NICA & Its Industry Partners March 6-8: IAFE Zone 5 Annual Meeting • Altoona, IA 23-25: IAFE Zone 4 Annual Meeting • Sioux Falls, SD 25: The Annual Miami Auction • Miami, FL 27-29: IAFE Zones 3 & 6 Combined Annual Meetings • Novi, MI
April 1: NICA Scholarship Applications due in the office 9-10: Oklahoma Association of Fairs • Oklahoma City, OK
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March 2015 NICA News
May 14-16: Combined IAFE Zone 2 Meeting and Florida Federation of Fairs & Livestock Shows Inc of Zone 1 meeting • St. Augustine, FL
June 1: NICA Board of Directors nominations due in office 22: 9th Annual NICA West Golf Tournament • Solana Beach, CA
July 15: Board of Directors election ballots go to voting members
August 15: Directory updates due in the office
Although these dates are based on sources believed to be reliable and true, they are subject to changes due to cancellation or other reasons throughout the year. Additional or revised dates may be announced in future issues of NICA News or at www.nicainc.org under our calendar section. Have a great start to your season!
Are you interested in advertising your business in our monthly magazine? Please call the NICA Office at (813) 438-8926 or e-mail us at graphics@nicainc.org for ad rates, sizes, specials, and availability information for upcoming issues of
2015 Membership Referral Contest General Membership Deborah L. Powers.........................................................................1 Mike Knott......................................................................................1
NICA West Council Dale Smith......................................................................................1 Daryl Whicheloe, CCE.....................................................................1 Don Delahoyde, CCE.......................................................................1 Kim Barr..........................................................................................1
Board of Directors Dan Lusenhop................................................................................1 Justin Sattler..................................................................................1 Kathy Ross.....................................................................................2 Paulette Keene...............................................................................1
Administration
Next Month in the NICA News
Office...............................................................................................2
Concessionaire of the Month, Thoughts from a CCE, Visiting Fairs at the start of the season, NICA-Sysco Marketplace & Source1 Purchasing information, a Blast from the Past, and more! Are you interested in contributing? Send your news & photos to graphics@nicainc.org
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March 2015 NICA News
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March 2015 NICA News
For Office Use Only
National Independent Concessionaires Association, Inc.
Date
1043 E. Brandon Blvd., Brandon, FL 33511 Office: 813-438-8926 • Fax: (813)438-8928 E-mail: nica@nicainc.org • Website: www.nicainc.org
#
NICA MEMBERSHIP APPLICATION q Mr. q Mrs.
q Ms.
First
Last
Name of business Physical address
City
Mailing address Permanent tel. no. (
City Cell phone no. (
)
State
Zip
State
Zip
)
Website
Would you like to connect your business with NICA on social media? q Facebook q Twitter
Referred by
Fill out the below information as accurately and detailed as possible. Information and Keywords provided below will be used for your entry in the NICA Annual Membership Directory as well used as keywords to search for your business on the NICA website.
Annual Membership Fees Independent Concessionaire
Associate
q Independent Concessionaire............................................$125 q Additional Member...............................................................$75
q
Fair / Festival over 75,000 attendance............................$125
q
Fair / Festival under 75,000 attendance...........................$75
q Employee................................................................................$50 q Retired....................................................................................$50
q
Manufacturer / Distributor / Industry Supplier..............$125
q
Carnival / Circus Operator..............................................................$125
Check a category below and provide a detailed description of your company’s services:
q Special Services..................................................................$125
A person or entity who provides services to the concession industry.
Voting:
Non-Voting:
q q q
Commercial Exhibitors Attractions / Entertainment Retail
q q q
Food Games Services
Description:
_________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________
Stationary Concession......................................................$125
q
Provide a detailed description of your organization / company’s services below: _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ Mail Check or Money Order to NICA’s office at 1043 E. Brandon Blvd. Brandon, FL 33511
Concessionaire General Routing Information
List all states where you conduct your concession business:
_________________________________________________________ _________________________________________________________ _________________________________________________________ Fairs and Festivals - Required
List three Fairs or Festivals worked in the past year :
1. _______________________________________________________ 2. _______________________________________________________ 3. _______________________________________________________
Visit our website for NICA Membership Benefits: www.nicainc.org I understand that my application is subject to final approval by the NICA Board of Directors. I also understand that if my application is not accepted, the amount paid will be refunded to me. If accepted for membership in NICA, I hereby agree to abide by its by-laws and rules.
Applicant’s signature
Date
q
Visa
q
Mastercard
q
American Express
Credit card no. Security Code
Expiration Date
TOTAL
Signature of credit card holder
I authorize NICA to charge the agreed amount listed above to my credit card provided herein. I agree I will pay for this purchase in accordance with the issuing bank cardholder agreement. The NICA sponsored $10,000 Accidental Death and Dismemberment Insurance Policy is automatically provided to all Independent Concessionaire Members.
National Independent Concessionaires Association, Inc. 1043 E. Brandon Blvd., Brandon, FL 33511 Time Sensitive Mail • March 2015 Issue
PRSRT STD U. S. POSTAGE PAID STEVENS POINT WI PERMIT NO. 272