ACV Condition Report Volume 1 | Issue 2

Volume 1 | Issue 2

November 23, 2021

CONDITION

REPORT

ACV UNIVERSITY UPDATE:

UNDERSTANDING ENGINE NOISE

BREAKING DOWN THE DIFFERENCES

HISTORY OF WOMEN IN AUTOMOTIVE VISIONARIES THAT HELPED THE AUTOMOTIVE INDUSTRY TO GET TO WHERE IT IS TODAY

COMPANY ANNOUNCEMENTS

SUMMARY ANNUAL REPORTS ARE NOW AVAILABLE!

ACV IN THE NEWS LATEST PRESS RECOGNITION

HOLIDAY RECIPES TURKEY, POTATOES, AND GRAVY, OH MY!

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INTRODUCTION

WELCOME TO THE

NOVEMBER ISSUE Welcome back to the Condition Report, ACV’s Teammate newsletter. First and foremost, we want to wish each and every one of you a very happy and restful Thanksgiving filled with abundance and bright moments. This time of year is a great time to reflect on all the things you have done and continue to do for ACV. Thank you all for your hard work day in and day out, your generosity, and your willingness to always go above and beyond.

As a reminder, if you’d like to contribute to the Condition Report, please reach out to press@acvauctions.com for more information.

CONTENTS

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ACV UNIVERSIT Y, UNDERSTANDING ENGINE NOISE: Knocks vs. Ticks

COMPANY ANNOUNCEMENTS ACV ASSOCIATION UPDATE

1–2

3–4

WOMEN @ ACV, ACV IN THE NEWS

WELLNESS AT ACV HOLIDAY RECIPES

9 – 10

11 – 12

S, NS

V, S

G ST AN MU RD FO 65 19

HISTORY OF WOMEN IN AUTOMOTIVE INVENTIONS

WOMEN WHO SHAPED AUTOMOTIVE

5–6

7–8

HALLOWEEN CONTEST WINNERS

13 – 14

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ACV UNIVERSITY

UNDERSTANDING ENGINE NOISE: KNOCKS VS. TICKS It has been sighted in nearly every city across the globe. When it appears, it just stares at you. It feels as if it is silently mocking you, yet

piston is lowered, air and fuel are introduced into

you can’t look away. It glows with an arrogance

the cylinder. As the piston lifts, it compresses

that humbles anyone who encounters it.

the air/fuel mixture, completing the second

Sometimes it shows its face, only to disappear

stroke. Stroke three begins with the combustion

into an uncertain oblivion...maybe it will come

of the mixture as the piston simultaneously is

back, maybe it won’t. But then you start to hear

lowered. Finally, the fourth stroke is completely

something in front of you. It’s a faint tapping

when the piston is lifted and forces the exhaust

noise at first, but slowly it gets louder and louder

out of the cylinder. Let’s put that in perspective.

and now, it’s too late. If you had taken your car

In a 4-Cylinder engine that’s operating at 3,000

into the shop when the Check Engine Light

RPMs, each cylinder is combusting 1,500 times.

first popped up, or even when the engine first

Meaning that there are 6,000 mini explosions

started to make that tapping noise, you may

occurring in your engine every minute! This is a

have had a chance. Engine issues are no joke.

very delicate operation that requires a precise

Replacement is going to cost thousands of

mixture and timing to operate properly. When

dollars. So what went wrong? Likely, that noise

this balance is thrown off, we get that dreaded

you heard was either an engine knock or tick

knock or tick.

and the difference can tell us a lot about the issue. Let’s take a further look.

Engine Tick Engine ticks are found in the top end of the

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The Four Stroke Engine

motor (cylinder head). The top end of the motor

The majority of the vehicles we inspect contain a

is comprised of more parts than the bottom end

4-Stroke internal combustion engine. We are all

and therefore you will more than likely encounter

familiar with the term RPM, or, “Revolutions Per

more ticking noises than knocking noises. A

Minute.” In the four-stroke engine, the piston is

legitimate top end tick will usually increase with

lifted and lowered with each revolution. The first

revs. The simplest way to check this is to slowly

revolution includes strokes one and two. As the

rev the engine and see if the sound increases

pace or gets worse. It will likely also continue

single ignition, or detonation. In the case of

through the down rev.

detonation knock is caused when there are

Common Causes of Ticks • Components including valves, pistons, cam phasers, rocker arms, pushrods, etc can go bad for multiple reasons such as becoming worn out, damaged, loose, etc • Valves not adjusted. All vehicles recommend

multiple detonations at the same time in more than one point in the cylinder. This can be caused by using too low of an octane, bad timing, not enough fuel in the mixture (lean mix), carbon deposits, bad knock sensor, etc • Rod Knock: Most often caused by the bearings

valve adjustment, typically every 100,000

that control piston movement. If they wear,

miles.

it will create the pistons to rattle against the

• Low Engine Oil- Change your dang oil!

crankshaft, causing the actual knocking noise.

Tick Repair Cost: $40 Oil Change to $1,000

Knock Repair Cost: 60 cents more per gallon at

Lifter Replacement.

the gas pump. Don’t buy cheap gas, you bought a nice car, own it. Or possibly complete engine

Engine Knock

overhaul or replacement, essentially $2,500

Engine knocks are heard in the lower portion of

or more.

the engine. They sound like a deep knock or a pinging noise. Knocks can occur at any engine RPM, so please keep revs below 3000 RPM during your inspection to prevent damaging the already toasted engine.

Common Causes • Detonation Knock:. The air/fuel mixture in a cylinder should be burned up in one

THE MAJORITY OF THE VEHICLES WE INSPECT CONTAIN A 4-STROKE INTERNAL COMBUSTION ENGINE. 52

For teammates who enrolled in our Medical Insurance or Welfare Benefits between March 2021 - February 2021, the Summary Annual Reports (“SAR”) are now available.

If you would like to view or print these documents, you can access them on the Benefits Page of the ACV Intranet.

No further action is required, these documents are for your reference.

CONGRATULATIO

Our Mid-Atlantic Regional Sale received the Chairman’s Award Automobile Dealers Associatio

Two of our ACV teammates we at Used Car Week, Area Vice P the Women in Remarketing-Us Luncheon, and Director of Ana Auto Remarketing’s 40 Under 4 3 6

USED CAR WEEK UPDATE

Our fearless leader, George Chamoun, provided the opening keynote address on Thursday, November 18, discussing ACV’s growth since going public in March and offering a preview for what lies ahead for us as a company.

Last week, ACV participated as a Platinum Sponsor and Exhibitor at Used Car Week 2021,

Additionally, the following ACV thought leaders

an annual conference that unites all corners of

participated in speaking sessions:

the used-car industry, in Las Vegas. In addition to several ACV teammates being recognized for their contributions to the industry, we also participated in many speaking opportunities, including panels and keynote presentations.

Tim Scoutelas, Director of Strategic Accounts, MAX Digital Level Up: How Franchised Dealers Can Beat Online Superceneters Doug Hadden, Vice President of Field Initiatives, ACV Work Smarter Not Harder: Machine Learning & AI Lead to A+ CRs Kraig Quisenberry, Vice President of Major Accounts, ACV How Vehicle Condition Reports Drive Profits Through Efficient Buying and Selling George Chamoun, CEO, ACV Remarketing Technology — The Industry Adapts, Changes and Succeeds Pam Patton, Area Vice President, ACV Women in Remarketing Panel

ONS ARE IN ORDER…

es Director, Bryan Dougherty, d at the Virginia Independent on convention.

ere also honored last week President Pam Patton at sed Car Week Leadership alytics, John Coles, at 40 Luncheon.

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HISTORY OF

WOMEN IN AUTOMOTIVE INVENTIONS Throughout the course of history in the automotive industry, women have been at the root of invention and innovation. They’ve shown incredible leadership and courage to create these inventions and even today, continue to inspire success behind the wheel.

We’d like to introduce you to the following group of visionaries that helped the automotive industry to get to where it is today.

MARGARET WILCOX The fact that even the first automobiles could be counted as a comfort zone is down to the creative spark of Margaret A. Wilcox.

In the fall of 1893 she applied for a patent for her invention of a car heating system, which was registered on November 28, 1893. Her system consisted of a combustion chamber under the car and a system of pipes beneath the passenger compartment through which heated water was fed. This important invention for the automotive industry killed two birds with one stone: It made driving easier in foggy and cool weather by keeping the windows fog-free and the interior of the car at the desired temperature – which of course also made 5 8

the driving experience both more pleasant and safer.

STEPHANIE KWOLEK

MARY ANDERSON

In 1968, the German Patent Office received

While navigating the streets of New York City,

patent application DE 1810 426, entitled

Mary Anderson noticed that drivers had trouble

“Compound and fibers or threads made

in bad weather. In rain and snow, they constantly

therefrom”. What was specifically described in

had to get out to wipe their windshields.

the patent was a super-fiber that is still used in fields such as automobile construction and

On November 10, 1903, the US Patent Office

space travel, and in bulletproof vests. This

granted Mary Anderson US Patent Number

invention was made by chemist Stephanie

743,801 for her “Window-cleaning device” for

Kwolek. To finance a medical degree, she

automobiles and other vehicles “for removing

accepted a research position at DuPont’s textile

snow, rain, and sleet from the glass in front of the

fiber laboratory in ACV’s hometown - Buffalo,

motorman.” Her device had a lever at steering

New York. In the early 1960s, she worked on a

wheel height that the driver could operate by

fiber for reinforcing radial tires at the company’s

hand. If the lever were operated, a spring-loaded

testing station there. Kwolek was solving a

swing arm with a rubber band would be actuated

problem of converting a solid polymer into liquid

and then returned to its starting position.

form. Instead of the clear, syrupy mixture she expected, the liquid was thin and opaque. She

Mary Anderson laid the foundations for the

persuaded another scientist to “spin” the liquid

progress that has taken place in automotive

in a rotary evaporator, a machine that removes

engineering – and her engineering vision

liquid solvents, leaving the fibers behind and this

back in the day still helps every driver today to

is how Kevlar fibers have been discovered.

have a clear field of vision for a safe journey in any weather.

When used in finishing layers or intermediate structures, Kevlar fibers ensure extremely high dimensional stability, even at high temperatures and speeds, something that is crucial for highperformance tires. Further advantages are the reduction in driving noise and a reduced rotational weight, which leads to a reduction in engine load.

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This year, we’re thrilled to be able to bring nine ACV Teammates down to Orlando, Florida for the Women in Automotive conference. These attendees were all nominated by their fellow team members for emanating ACV’s values each and every day, serving as mentors to others and being open to learning and growing every day. We are extremely grateful to the following nine Teammates who will be representing ACV December 12-13 at Women in Automotive!

AMANDA MCKERNAN, ENGINEERING MANAGER

ANIKA BANAKH, DELIVERY MANAGER, SOFTWARE ENGINEERING

CHERI FLAGER, TERRITORY MANAGER\

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JENNIFER MITCHELL, NATIONAL ACCOUNT EXECUTIVE

JOANNE KWARCIANY, SENIOR TRAINER

JULIA DAVIS, COMMERCIAL AND FLEET SALES LEAD

KIM NEAL, INSIDE SALES MANAGER

ROBIN LONG, TERRITORY MANAGER

TINA PRATT, REGIONAL DIRECTOR OF SALES

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Women @ ACV is a new group that empowers women [and others] at ACV seeking improved connection, communication, and career development.

CONNECTION An interactive forum to regularly cover ways to improve engagement at ACV. Build relationships with other ACV teammates whom you might not otherwise be connected to.

Share, nurture and learn from one another.

COMMUNICATION Stay connected to opportunities at ACV including meaningful work and leadership opportunities.

CAREER DEVELOPMENT Glean important guidance related to developing a meaningful career at ACV and skills to mature your professional path.

Connect with D&I and other organizations at ACV to create added purpose for ACV as an employer.

We would love your feedback on how you feel about empowerment in the workplace and what you hope to get out of our new Women @ ACV group.

Take our anonymous survey here about goals for the group, what types of meetings you would be interested in and more.

If you’re interested in getting involved, please contact Anika Banakh at anika@acvauctions.com, or attend the kickoff meeting which eill be held after Thanksgiving.

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Read the full article in Mashable here.

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MAINTAIN DON’T GAIN Maintain Don’t Gain is a weight management program that will run during the holiday season with weigh-ins prior to Thanksgiving and after New Year’s Day. The goal is to maintain your weight within two pounds between the two weigh-ins. You’ll receive healthy recipes, stress management techniques and tips to stay active during the busiest time of the year.

NOVEMBER 24 IS THE LAST DAY TO SIGN UP. To participate, simply use the below link to enter your name and current weight.

Beginning weigh-ins: November 17th – November 24th.

Final weigh-ins: January 5th, 2022 through January 11th, 2022.

CLICK HERE to register.

Good luck to participants! WE WILL BE RAFFLING OFF 5 BLENDJET’S TO TEAMMATES WHO SUCCESSFULLY COMPLETE CHALLENGE.

ACV’S WALKING & ACTIVITY CHALLENGE Thank you to everyone who participated in our Walking / Activity Challenge! Daughn Quinlivan, Titles Manager, completed the challenge in first place with a whopping 390,726 steps!

Finishing close behind Daughn were Lorin Goodwin and Chris Dutton with the second and third most steps.

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What’s your favorite holiday recipe? Stuffing? Potatoes? Maybe a special casserole recipe that’s been passed down in your family for generations?

We’d love to know!

You can find a folder for all our teammates to share their favorite recipes this holiday season, found here. Make sure you title the document you upload with your name and the name of the dish.

Bon appetit!

Teammates who completed the challenge and were winners of a raffle prize are listed below: Andrew Coots

Jennifer Linder

Judy Sanderson

Rayee Roded

Aaron Weaver

Daughn Quinlivan

Joe Ramic

Michael Goeden

Adam Goldstein

Danielle Giancarlo

Lorin Goodwin

Robert Zandrowicz

Chris Alvino

David Paterson

Mallory Czum

Theresa Heckman

Chris Dutton

Greg Onofri

Megan Haley

Tim Scoutelas

Carolyn Godfrey

Heather Garbez

Julia Morgan

Vikram Kewalramani

Chen Zhao

Joe Kostek

Peter Czosek

William Craven

Corey Braniecki

Jason Frizlen

Robin Long 12 15

Best Family Costume

HALLOWEEN CONTEST WINNERS Thank you all for your Halloween photo submissions for your decorations and costumes! We are proud to have a festive group of teammates at ACV. Every single submission was incredibly creative, but you’ll find the winners for each category here. Please email press@acvauctions.com to claim your spook-tacular prize!

Thanks to everyone for their submissions!

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Best Dynamic Duo Costume

Most Creative Costume

Most Festive Fall Vibes

Best Group Costume

Spookiest Costume

Most Creative Halloween

Spookiest House 17 14

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