Resource Navigator Job Description

Page 1

NEXTDistro

Position:ResourceNavigator

Compensation:$52,000withflexible40hours/weekschedule

Term:Twoyeargrantfundedcontract

Location:NewYorkCity,FlatironLocation

Overview

NEXTDistro“NEXT”isanonlineandmail-basedharmreductionprogramworkingtoprovideresourcestopeople whousedrugsthatcannotaccessin-personservices NEXTreceivesdruguserhealthsupplyandsupportrequestsfrom acrossthecountry,includinginstateswherewedonotformallyoperate NEXTwillbehiringaResourceNavigatorto provideassistancetoindividualswhoneedsupportwithreferrals,supportivecounseling,druguserhealtheducation suchassaferinjectiontrainingandsafetyplanning,andrelatedservices Thispositionwillberesponsibleforproviding supportlettersinsupplypackages Ouridealcandidatewillhaveexperienceinharmreductionservicesanddruguser healtheducationnuancesandtechniques.Thisisadynamicpositionthatwillsupporttheincreaseddruguserhealth educationandsupportavailabletoruralandremotecommunities.Itwillrequireamotivatedindividualwhoisinternet savvyandhaslivedand/orprofessionalexperienceinnavigatingsocialservicesystemsasapersonwhousesdrugs.

Responsibilities

● RespondtoparticipantrequestsforsupportthatcomeintoNEXTthroughouronlineorderform byresearchingrelevantinformation,developingaparticipant-specificresponsewithresources, anddoingsoinatimelymannersotheresourcedresponseisabletobeincludedwiththe participants’supplypackage Initiatecontactwithparticipantswhooptintosupportservicesvia text,calland/orphone

● Followupwithparticipantstosupporttheirutilizationofsupportiveresourcesand/ortoprovide additionalsupport Thismayincludeareassuchassaferinjectioneducation,assistanceobtaining identification,travelassistancesupport,advocacy,andsupportivecounseling

● Providesaferinjection,woundcare,safersex,andotherharmreductioneducationusingemail, text,andphone-basedcommunication

● Completetimelydocumentationofservicesprovidedtoparticipantsandotherprogramactivities; PreparequalitativeandquantitativeprogramreportingforNEXTleadershipandexternal stakeholders.

● Aspartofateam,developculturallyinformedmaterialsandcampaignsspecifictoparticipant needswithafocusondruguserhealthandwellbeing.

● MonitorNEXTphonelinesduringgeneralhours;numbersarecontactedbyprogramparticipants andcommunitystakeholders,thismayincludeupdatingaddresses,confirmingorderrequests,and providingsupportivecounselingorcrisisservices.

● Aspartofateam,keepapprisedofpublichealthdatarelatedtodruguserhealthneeds,develop strategiestoaddressemergingandlocation-specifichealthemergencies.Examplesinclude overdosespikesandincreasesinHCV/HIVtransmission

● Otherdutiesasassigned

Requirements

● Experienceworkingincasemanagement,outreach,communitymobilizing,oradjacentparticipantcentered servicesforaminimumof2years Experiencingworkinginharmreductionisastrongplus

● Musthavestronginternetsearchingandfact-findingskills,abilitytoproblemsolvewheninformationisnot closeathand.

● Proventrackrecordofworkingwithpurposeandintegrity.

● CompetencyinsupportingtheintersectionalandevolvingidentitiesofNEXTparticipants.

● Reliableandtrustworthy,abilitytoeffectivelycommunicateverballyandthroughphone,email,chat,and video.

● AvailabletotakeonresponsibilityforNEXT’sgeneralinquiriesphonelineduringworkhours

● Musthavesomeprojectmanagementexperienceincludingtheabilitytoworkindependently,prioritizetasksin orderofimportance,followthroughwithcommitments,ensureproperdocumentation,andreportbacktoteam members,

ToApply

EmailCVtojobs@nextdistroorg,includeinthesubjectline:ResourceNavigator-[yourname]” Inthebodyofyour email,tellusaboutwhyyouthinkyouwouldbeagoodfitforthisroleandincludeanexperienceinsupportservices andyourabilitiesasitrelatestooneormorejobresponsibilitiesoutlinedabove.Pleasereviewnextdistro.orgpriorto applying.Deadline:Willhireuponidentificationofanexcellentcandidate,positionpostedX

Peoplehavingpersonalorfamilyexperiencewithdruguse,criminal(in)justiceinvolvement,homelessness,and/orsex work;peopleofcolor,women,andmembersoftheLGBTQIA+communities;andpeoplelivingwithHIV/AIDS and/orHepatitisCarestronglyencouragedtoapply.

Issuu converts static files into: digital portfolios, online yearbooks, online catalogs, digital photo albums and more. Sign up and create your flipbook.