Will a Robot be your new boss? Artificial intelligence based software especially chatbots are very efficient in pattern recognition, heavy computation, predictive analytics, and managing repetitive tasks. With these excellent capabilities they are replacing humans in every sector. The demand of chatbots is on rise, and they are like next revolution after the applications. Chatbot development companies are witnessing huge demand of chatbots from various sectors. Chatbot development services are provided by various IT companies and IT experts says demand of chatbots can boom up to 300% by next year. Many companies are already using chatbots in their products like Facebook, Google, and Microsoft etc. Chatbots works on the principle of Algorithm management and they are capable of handle any work that is based on algorithms. As for example in deliveroo, a London based food Delivery Company, couriers’ actions are heavily managed by algorithms. Strict algorithm will penalize if the courier declines the order. The algorithm is set such a way that it keeps track of courier’s performance, automatically calculate and store its average time to accept orders, travel time, delivery efficiency, unassigned order, late deliveries etc. From these data they conclude whether courier’s performance meets with company policy or not. And system is applied in Uber. It keeps track of driver’s performance and concludes the quality of services provided to customers. So chatbot apps are very efficient to manage these types of tasks and are ready to take over. So they can supervise, manage, decide, and can do much more tasks efficiently. Chatbots are already performing important tasks in the data driven company. So all those companies who rely on algometric solution in their decision making are likely to replace human with chatbots at various important positions. According to experts, by 2018 more than three million workers will supervise by chatbots globally.
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