Retail Express - 26 March 2024

‘HOW MANY OF US HAVE TO DIE?’

• Revealed: shopkeepers make stark warning as violent incidents rise by 85% • Store owners forced to take matters into their own hands as police response branded ‘inadequate’

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26 MARCH-8 APRIL 2024 STRICTLY FOR TRADE USERS ONLY

TOBACCO AND VAPE BAN

POOR AVAILABILITY

PRODUCT NEWS

Retailers face new penalties for breaking anti-smoking ban under new legislation

More Lucozade and Ribena shortages expected ‘over the coming weeks’

PepsiCo turns up the heat with new Extra Flamin’ Hot variety for popular lines

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RedBull_UK1460_ED+SUMMER_Retail Express Ad_260x215mm_AW.indd 1

23/02/2024 15:15

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GETTING SPIRITS RIGHT

Top tips on how to secure a profit-making range all year round

P24 CATEGORY ADVICE SPIRITS

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GET TING SPIRITS RIGHT

26 MARCH-8 APRIL 2024 STRICTLY FOR TRADE USERS ONLY

finds out what it takes CHARLES WHITTING year-round spirits range to have a successful r and festive profits while driving summe

TAKING A SEASONA

L APPROACH

which sell well, discounts, and Balveniue, Old, bottle sizes, bulk a Glenfiddich 23 Year products, which en- specific promotions or own- and comes in a presentation which has the po- Smirnoff Glen’s A SPIRITS range a 16% share, and costs £200. brand products. seemingly joys Famous box and do well which have a 14% tential to cover a “We sell a lot of “Belvedere and Cîroc options, but products,says a spokesperson and & Mackay and endless range of summer months that vodka share,” “However, viral prod- Grouse, Whyte r whisky in the most retailers agree TWC. For rum, Kraken to stock, es- for are see- High Commissione are Christmas. is the key category ucts from the Au brand in this throughout the year, which Captain Morgan dur£26,” says overtakes In winter, it’s Haand pecially in the summer. vodka ing the strongest growth £20 between ing summer.

According to TWS, share category, growing at 68% year Anand Cheema, from Costcutand special editions.

Central vana Club accounts for the largest than on year.” ticks over throughter Fresh in Falkirk, “Martell core more with strong a it’s within spirits, Retailers need year for brandy, but Lowlands. is plenthe year, out the they can even a 39% share, but there Hennessey and Cour“Towards the end of ion range before expanding bottles. We all about the end of the year.” £30 ty of scope for experimentat past up consider looking at get at you voisier In the cost-of-living have £40 bottles of Dalmore within it. category things. spirits “The this could mean smaller driven by crisis, is largely being

‘HOW MANY OF US HAVE TO DIE?’ • Revealed: shopkeepers make stark warning

as violent incidents rise by 85%

• Store owners forced to take matters into their own

hands as police response branded ‘inadequate’ P3

TOBACCO AND VAPE BAN

POOR AVAILABILITY

PRODUCT NEWS

Retailers face new penalties for breaking anti-smoking ban under new legislation

More Lucozade and Ribena shortages expected ‘over the coming weeks’

PepsiCo turns up the heat with new Extra Flamin’ Hot variety for popular lines

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2024 26 MARCH-8 APRIL betterretailing.com

our say

Megan Humphrey, editor

Don’t underestimate the -power of reflection JUST like you, I find it can be easy to get caught up in the everyday. It was refreshing to take a step back last week, to look at how Retail Express is performing, and whether our objectives are aligned.

My mantra has been the same since I became editor of Retail Express – I want retailers to see this publication as a safe space in which they can read about like-minded individuals, seek advice and ask for help when they need it.

However, sometimes the day-to-day processes involved in putting an issue together can get in the way of this thinking. Being busy can often be a barrier to reflection for all of us, and giving ourselves the opportunity to see whether there’s anything we could be doing to improve.

I want to ask you to do the same this week. Take 10 minutes in the morning, with a cup of tea or coffee, and list your goals.

Not just any goals, but the goals BEING BUSY you had when you first opened your store’s doors.

CAN OFTEN BE Have you hit them? If not, are A BARRIER you on track to? Have you been distracted lately, and if so, why?

Bringing your priorities to the fore is instrumental to remembering why you do what you do. Of course, this isn’t always easy, especially as the trading landscape remains trickier than ever, so it’s important not to be hard on yourself.

I promise you will be left feeling energised and remotivated. While you are at it, give yourself an overdue pat on the back for how far you’ve come.

The five biggest stories this fortnight 01

Fines for stores not complying with tobacco and vape bans

MEGAN HUMPHREY

turning 15 this year or younger from being able to legally RETAILERS who break the buy tobacco.

Prime minister Rishi Sunak upcoming smoking ban will face on-the-spot �ines and said the government was derisk imprisonment, as legis- livering on its commitment to lation to phase out tobacco “create a smoke-free generasales for future generations tion and stop our kids from getting hooked on cigarettes is laid out.

The Tobacco and Vapes Bill and other nicotine products”.

Enforcement of�icers’ powwas introduced in Parliament last week, and if passed una- ers will be strengthened with mended, will be a landmark on-the-spot �ines of £100 to ruling, preventing children uphold new laws and clamp

down on underage sales of tobacco and vaping products.

This builds on the maximum £2,500 �ines that local authorities can already impose.

The bill will also introduce new powers to restrict vape �lavours and packaging that is intentionally marketed at children.

It will allow the government to change how vapes are

For the full story, go to betterretailing.com and search ‘vape ban’

@retailexpress betterretailing.com facebook.com/betterretailing Editor Megan Humphrey @MeganHumphrey 020 7689 3357

Editor – news Jack Courtez @JackCourtez 020 7689 3371

News reporter Alice Brooker @alice_brooker 07597 588955

News editor Alex Yau @AlexYau_ 020 7689 3358

Features writer Priya Khaira 020 7689 3379

Features editor Charles Whitting @CharlieWhittin1 020 7689 3350

Production editor Ryan Cooper 020 7689 3354

Head of marketing Kate Daw 020 7689 3363

Account managers Megan Byrne 07530 834 009

Sub editors Jim Findlay 020 7689 3373

Head of commercial Natalie Reeve 07856 475 788

Lisa Martin 07951 461 146

Robin Jarossi

Associate director Charlotte Jesson 07807 287 607

Head of design Anne-Claire Pickard 020 7689 3391 Senior designer Jody Cooke 020 7689 3380 Junior designer Lauren Jackson

Commercial project manager Iff y Afzal 07538 299 205 Account director Lindsay Hudson 07749 416 544

Editor in chief Louise Banham @LouiseBanham Features writer Jasper Hart @JasperAHHart 020 7689 3384 Specialist reporter Dia Stronach 020 7689 3375

Management accountant (maternity cover) Michael Stack 020 7689 3383 Managing director Parin Gohil 020 7689 3388 Head of digital Luthfa Begum 07909 254 949

Production coordinator Chris Gardner 020 7689 3368 Cover image: Getty Images/filo+Evorona

Subscribe online at newtrade.co.uk/our-products/ print/retail-express. 1 year subscription: UK £65; overseas (EU) £75; overseas (non-EU) £85 Retail Express is printed and distributed by News UK at Broxbourne and delivered to news retailers free by their newspaper wholesaler.

Published by: Newtrade Media Limited, 11 Angel Gate, City Road, London, EC1V 2SD; Phone: 020 7689 0600

40,152

02

Lotto terminals

ALLWYN reps have claimed things might take a bit longer,” independent stores will they said.

Responding, a spokesperhave to wait “about 12-to18 months” before receiving son for Allwyn said “new kit and network solutions” will new terminals.

One blamed the “big be introduced this spring, and process” of the operator “phased rollout of the termiswitch, which took place in nals” will take place “towards February. “It’s not surprising the end of the year”.

03

PayPoint warning

STORES using PayPoint’s Counter Cash service to avoid card-merchant fees are at risk of having the service removed.

Last week, a customer attempting a card purchase in an unidenti�ied local shop suggested the retailer had

For the full story, go to betterretailing.com and search ‘Allwyn’

04

Morrisons review

MORRISONS is helping its Daily franchisees become more competitive with rival supermarkets.

Several Morrisons Daily franchisees con�irmed to Retail Express they had received verbal and written communi-

cation about the review.

Morrisons reviewed the prices of 1,896 products, across all major categories both in store and online, against the same or similar lines in Tesco Express, Sainsbury’s Local and Co-op stores.

Audit Bureau of Circulations July 2022 to June 2023 average net circulation per issue

Retail Express’ publisher, Newtrade Media, cares about the environment.

Reproduction or transmission in part or whole of any item from Retail Express may only be undertaken with the prior written agreement of the Editor. Contributions are welcome and are included in part or whole at the sole discretion of the editor.

Newtrade Media Limited accepts no responsibility for submitted material. Every possible care is taken to ensure the accuracy of information. No warranty for goods or services described is implied.

displayed in shops, moving them out of sight of children and away from products that appeal to them, like sweets.

The ban will come into force on 1 April 2025, with a transition period of “at least six months”, indicating the time period in which stores and wholesalers will be expected to begin running down stock levels and educating customers on alternative products.

For the full story, go to betterretailing.com and search ‘Morrisons’

rung through a cash transaction and processed a cash withdrawal for the equivalent amount using Counter Cash.

A PayPoint spokesperson warned this “is not permitted”, and con�irmed it monitors “to assess whether this is taking place”.

For the full story, go to betterretailing.com and search ‘PayPoint’

05

Closures on the up

NEW data suggests the net closure of independent stores is accelerating in the UK. PWC’s Local Data Company tracked more than 200,000 outlets, but also found that there has been an acceleration of openings across the

chain retail sector, with 2023 seeing the most doors opening since 2019.

Petrol stations were among the top growing categories, alongside supermarkets, “primarily due to the opening of discount supermarkets”.

@retailexpress facebook.com/betterretailing

26 MARCH-8 APRIL 2024 betterretailing.com

megan.humphrey@newtrade.co.uk 07597 588972

Retailers at breaking point over escalating violence ALEX YAU RETAILERS are close to turning their backs on the sector after being faced with a “harrowing” increase in violent incidents over the past year.

Speaking at the Scottish Grocers’ Federation’s (SGF) Crime and Wellbeing seminar this month, retailers revealed the stark toll increasing crime levels is having on on their mental and physical well-being.

Dan Brown, of Spar Pinkie Farm in Musselburgh, said: “It certainly has us questioning whether we want to work in retail. When you’re facing that level of violence, it no longer is about the cost to the business.

“My biggest concern is the safety of myself and colleagues. Retailers are being killed, but nothing is happening. We need action.

How many of us have to die before something actually happens?”

Brown recalled previous incidents where he had been threatened with knives and guns in his shop.

He added: “It’s happening to almost every retailer.

These are mothers, fathers, sons and daughters who are facing abuse on a daily basis.

“My �iancée was involved in an armed robbery. This was a 25-year-old woman literally looking down the barrel of a shotgun.

“The knife incident took four days for an of�icer to

come out. I do recognise the police are massively underresourced, but there needs to be more of a deterrent.”

Brown’s experiences are re�lective of new �igures highlighting growing shop violence.

The SGF’s 2024 Crime Report revealed that 92.8% of retailers experienced violence once a week, while 55.7% described police response times as “unsatisfactory”.

Nationally, the latest ACS statistics stated violent attacks against retailers in the past 12 months rose annually by 85% from 41,000 to 76,000. Co-op also reported 1,000 daily abuse, violence and shoplifting incidents in its stores, a 44% annual uplift.

Meanwhile, member of Scottish Parliament Daniel Johnson revealed the latest on charges brought under the Protection of Workers Bill in Scotland. As of February 2024, 3,607 charges were made under the bill for violence against shopworkers. This included 1,199 convictions, with 1,313 still in court, while 154 have not been pursued.

Despite the rise in shop attacks, retailers at the SGF event criticised police response to shop crime.

Umar Majid, of Baba’s Kitchen in North Lanarkshire, said: “We confronted a shoplifter and their response was the police couldn’t do anything. You try to introduce deter-

express yourself “IT’S about ensuring you’re well stocked with the latest products. We use Facebook and Instagram excessively to let customers know about updates. We’re always communicating that we’ve got great offers and great customer service. The most growth we’ve had has been in home delivery because that has no limits. Our footfall has gone up 16%, but home delivery is up by 400%.”

Daniall Nadeem, Spar Motherwell Road, Belshill, North Lanarkshire

03

GOOD WEEK REWARDS SCHEME: MyDD Points is reportedly “months away” from launching a symbol-groupbacked version. Chief executive Kandiah T Konesh claimed 2,500 UK shops are now using the service, with convenience stores seeing a 15-20% uplift in total sales. The scheme offers shoppers members-only pricing on key lines, similar to ‘Clubcard prices’ by Tesco.

For the full story, go to betterretailing.com and search ‘MyDD Points’ POST OFFICE: Branches have seen cash withdrawals increase by 15% year on year, reaching a total of £806m in personal cash withdrawals. According to latest statistics released by the firm, this represents a 3.6% increase from January. Personal cash deposits also amounted to £1.28bn, up 6.2% year on year.

For the full story, go to betterretailing.com and search ‘Post Office’

BAD WEEK Anand Cheema, Umar Majid and Dan Brown discuss the impact of shop violence at the Scottish Grocers’ Federation’s Crime and Wellbeing seminar

rents, but these are the interactions you are dealing with now.

“A couple of years ago, I was assaulted. A warrant was put out for their arrest because they never showed up at the court case, but nothing has come of that. You wonder whether there’s actually any point.”

Meanwhile, Anand Cheema, of Costcutter Falkirk, highlighted rising issues in racial abuse. He said: “Abuse is more invisible now through intentions and actions. My family didn’t want me going into the sector.

“I’ve done it, but I don’t think I would tell my kids

the column where you can make your voice heard

to pursue a career in this sector. If you won’t put your own children in retail, why would you put another human being there?”

Each retailer also highlighted increasing challenges retaining and hiring staff due to shop crime.

Frustrated with the lack of police action, some store owners have resorted to community WhatsApp and Facebook groups to prevent shop crime. Sasi Patel, of Go Local Extra in Rochdale, said posts about crime in one of his WhatsApp groups had become a daily occurrence, compared to a post every few days when the

group was set up.

Ken Singh, of BB Nevison Superstore in Pontefract, expressed similar concern, and added: “There is a Pontefract community watch Facebook group with shop owners where we alert each other. It’s a name-andshame group that’s acting as a deterrent.

“It’s not something we should be doing, but retailers are trying to get results themselves due to no or very little support from the authorities.

“Theft is on the increase and we’re seeing more retailers embrace social media to tackle the issue.”

UNILEVER: The supplier has announced plans to split its ice cream division off, affecting Wall’s, Magnum and Ben & Jerry’s, in a move to be completed by the end of 2025. The news comes alongside jobs cuts, amid claims the company is underperforming. Chairman Ian Meakins said the change “will help create a higher-performing Unilever”.

For the full story, go to betterretailing.com and search ‘Unilever’ ABRA WHOLESALE: The company’s director confirmed it is seeking buyers to take over its depot in north London. Dee Thayas said he wants to sell the business “as soon as possible”.

For the full story, go to betterretailing.com and search ‘Abra Wholesale’

What are you doing to get customers back into your store?

“GEOGRAPHY is important. I’m on a council estate, whereas it would be different if you were on a high street.

With returning customers, I can point products and offers out. You’ve also got to know what customers come to you for. My shop’s not that big and there’s a massive Co-op down the road. People aren’t coming for their weekly shop with us, but they will get their essentials.”

Arjun Patel, Premier Cavendish Square, Swindon, Wiltshire

“WE’RE resourceful and we’re independent, and we source those products for customers. If the demand is there, I’ve got to supply it. It’s also about talking to the customers, really, and getting to know them. Any freebies I get from suppliers, I give out to our customers. We gave some free samples from Cadbury to customers, and they gave us a shoutout on Instagram, which creates that bit of interest and loyalty.”

Atul Sodha, Londis Harefield, Uxbridge, west London

Do you have an issue to discuss with other retailers? Call 020 7689 3357 or email megan.humphrey@newtrade.co.uk

Atul Sodha

NEWS

04

26 MARCH-8 APRIL 2024 betterretailing.com

Lucozade and Ribena shortages ALICE BROOKER

DELAYS and shortages of Suntory Beverage & Food GB&I’s (SBF GB&I) top Lucozade and Ribena lines, including its recent Blucozade launch, were to continue for several weeks, according to a major wholesaler.

The problems were attributed to a seven-day strike at the company’s Gloucestershire manufacturing plant in

February. Despite a deal with union Unite averting further strike days, a message sent from the wholesaler to stores on 12 March, and seen by Retail Express, said Suntory is “still experiencing supply distribution” problems.

Retailers are seeing limited access to Lucozade and Ribena, including Blucozade, as a national wholesaler has reported supply distribution issues due to industrial action.

“Our supplier is now working to recover from the impact of the industrial action,” the wholesaler warned.

The statement added: “We remain on allocation from the supplier and will continue to experience disruption over the coming weeks with intermittent supply.

“On some products, productions will be delayed to recover on faster-selling lines and will be temporarily blacklisted.”

Suntory Beverage & Food GB&I’s wholesale channel director, Matthew Gouldsmith, responded: “We reached an agreement with our union and employee representatives last month to conclude talks and end industrial action.

“We are experiencing some limited disruption to supply levels, but our priority is making sure our drinks continue to reach our customers and shoppers.”

For the full response from Suntory Beverage & Food GB&I, go to betterretailing. com and search ‘Lucozade’

Jisp shoppers up 8% JISP reported an 8% jump in shoppers using its Scan & Save mobile app, alongside a 27% rise in retail sales.

The company unveiled the latest figures this month, with scans, taps and redemptions also up 45%, 43% and

OUR FINEST TOBACCO BLEND NOW WITH FRESH PROTECT

42%, respectively, in February 2024, compared with the previous month.

Retail sales in February generated more than £500,000, bringing retail revenue to almost £1m in the first two months of the year.

For the full story, go to betterretailing.com and search ‘Jisp’

ILLICIT TRADE FUNDING PLEA RRP* £12.75

TRADING standards is calling on the government to invest £100m over the next four years to tackle the sale of illicit products.

The Chartered Trading Standards Institute published its manifesto last week, calling for greater levels of protection and developing a regulatory system that supports businesses.

Polling of trading standards

For the full story, go to betterretailing.com and search ‘trading standards’

officers in early 2023 revealed 61% said they didn’t have the resources to tackle the illicit trade in tobacco and vaping.

One Stop’s Olio tie-up

EVERYTHING IS PREMIUM EXCEPT THE PRICE* *Based on ITUK RRP as of February 2024. For the avoidance of doubt, customers are free at all times to determine the selling price of their products.

For Tobacco Traders Only

ONE Stop donated more than 155,000 meals to families through its partnership with food-waste charity Olio.

Olio co-founder Saasha Celestial-One said: “We couldn’t be prouder to be working alongside one of the

UK’s best-loved convenience retailers to fight food waste – especially while the rising cost of living means so many are going hungry.

“It’s been great seeing our partnership going from strength to strength.”

Are you struggling to stay warm and cover your heating bills during the colder weather?

Have you been affected by the recent Floods?

NewstrAid is here to help and can provide FINANCIAL, EMOTIONAL and PRACTICAL support to retailers and their staff this winter.

For more information visit www.newstraid.org.uk call us FREE on 0800 917 8616 or email mail@newstraid.org.uk

PRODUCTS

06

PepsiCo turns up the heat PRIYA KHAIRA PEPSICO has unveiled a new ‘Extra Flamin’ Hot’ variety across its Doritos, Walkers Max and Wotsits Crunchy lines.

Doritos Extra Flamin’ Hot, Walkers Max Extra Flamin’ Hot and Wotsits Crunchy Extra Flamin’ Hot became available to independent retailers on 18 March. The Doritos and Walkers Max Extra Flamin’ Hot varieties are both HFSS-compliant.

All lines are available in sharing bags with an RRP of £2.50 and price-marked sin-

gle bags with an RRP of £1.25.

The launch comes after research indicates that consumers are gravitating towards spicy �lavours.

Ipsos data found 51% of consumers say they love spicy food, and that the UK has the second highest desire for spice in Europe.

As part of the launch, the Flamin’ Hot range across Monster Munch and Cheetos is going to be rebranded as Sweet & Spicy Flamin’ Hot. The launch will be supported by a two-month multimillion-pound marketing campaign from early

April across TV, social, digital and consumer PR, with a second wave to follow later in the year.

The Flamin’ Hot range is already the second-biggest PepsiCo sub-brand in Mexico.

Rob Pothier, Doritos senior marketing manager, said: “We couldn’t wait to bring Extra Flamin’ Hot to the UK, and given the response we’ve already seen worldwide, we’re certain shoppers will be just as excited.”

BOVRIL is continuing its partnership with Burton Albion FC and Peter Crouch with its new, limited-edition collectable jar.

Bovril assumed the role of Of�icial Hydration Partner of Burton Albion FC last October. This launch aims to continue the brands alignment with football.

The limited-edition 250g jar has an RRP of £4.40 and a

footfall-themed design that is inspired by classic footfall shirts.

The design also features elements of gold to provide the collectable with a premium touch.

The jar aims to appeal to loyal customers, encouraging them to pick up the jar as a collectable item.

Bovril is investing £100,000 towards a media

campaign to accompany the launch. The campaign will provide retailers with PoS materials.

Kick off sales with Bovril limited-edition jar

Heineken brings the Zest with Strongbow HEINEKEN UK is expanding its Strongbow cider range with the addition of Strongbow Zest (4% ABV).

Strongbow Zest is a vegan and gluten-free apple cider blended with lime, lemon and orange �lavours. It contains no arti�icial �lavours, sweeteners or colours.

Strongbow is the numberone brand in the total cider market in volume and value sales, with a 21% market share.

The new variety will be made available to independ-

ents this April in 4x440ml and 500ml formats.

A 10x330ml format is set to launch in June. It will be supported by a £10m marketing campaign that is set to launch in May.

Rubicon Spring unveils two new citrus additions to drinks range BARR Soft Drinks is expanding its Rubicon Spring range with the launch of a Pink Grapefruit Blood Orange variety.

The new variety will be available in 500ml and £1 price-marked packs from 1 April.

According to IRI data, �lavoured water is growing ahead of the total water category.

Barr’s commercial director, Jonathan Kemp, said that the launch was a response to taste being shoppers’ top consideration when purchasing soft drinks, along with growing interest in lower-calorie products and �lavoured water.

The launch will be supported by a marketing campaign spanning digital and sampling activity.

The cat in your bookshop adores Barclaycard Payments.

Because with a card reader that stays connected and gets you paid the next day,* the time you used to spend pacing is now spent giving chin scratches. And with half your card reader rental fees covered†, your resident feline got a new scratching post.

What’s good for small business is good for everyone.

† 50% off card reader rental fees until 31 December 2024 on selected products only. Apply by 30 April 2024. The approval of your application depends on financial services and borrowing history. *Settlement terms may vary. T&Cs apply. Barclaycard is a trading name of Barclays Bank PLC. Barclays Bank PLC is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register number: 122702). Registered in England No. 1026167. Registered Office: 1 Churchill Place, London E14 5HP.

26 MARCH-8 APRIL 2024 betterretailing.com

07

Bio&Me gives your Capri-Sun’s new packaging goes green gut some love that despite the cost-ofliving crisis, recycling is still important for consumers, and we are delighted to have assisted Capri-Sun on the journey to full recyclability.”

seeds and calcium-rich seaweed. The launch will be supported by billboards, a HelloFresh sampling campaign, digital and social advertising, and PR.

Chocomel returns to TV screens

BIO&ME has launched a range of on-the-go cereal snack bars that boast guthealth bene�its.

The launch came after consumer demand for the format, as 91% of consumers voted for the brand to produce ‘gut-loving’ bars.

The bars are available in Toffee Apple, Superberry and Cocoa Hazelnut varieties. A single 38g bar has an RRP of £1.20 and the 3x38g multipack formats have an RRP of £2.95.

The bars are available to independents via CLF, Delicious Ideas, Epicurium and Suma.

They contain wholegrain oats, almonds, pumpkin

McGuinness fronts Onken campaign

MILK drink brand Chocomel has kicked off six months of promotional activity for its latest ‘When Life Gives you Chocomel’ campaign.

The campaign involves a TV advert, designed to raise brand awareness.The advert builds on last year’s campaign, which saw more than 300% growth in penetration.

It is hoped that the campaign will reach 86% of UK adults via TV, cinema and digital platforms, following a media investment of more than £5m.

Jake Rylands, UK brand manager for Chocomel, said: “Our ATL marketing spend in 2023 and 2024 combined has seen us invest over £15m in the category.”

EMMI Group is launching a marketing campaign for its Onken Yogurt range in partnership with comedian and actor Paddy McGuinness.

The ‘Feed their Inner Happiness’ campaign will be running for one year, with a series of digital ads set to run from April.

The advert aims to focus on relatable moments and meal occasions. It will run across multiple channels until October.

Onken is the of�icial sponsor of McGuiness’s Nearly There Tour, which starts in October.

Mathilde Van Roon, head of Onken at Emmi UK, said, “We all lead such busy lives that it’s harder than ever to

enjoy some quality time for ourselves.

“That’s why we’ve teamed up with Paddy to encourage people in the UK to make time to feed their inner happiness, with Onken.”

CHOLESTEROL-LOWERING product Benecol returns to televisions after three years.

The ‘Every Heart Deserves One’ campaign will air on TV channels and will be supported with PR activations.

Benecol partnered with charity Heart UK and Heart FM radio station last year to raise public awareness of heart health conditions.

The advert shows two friends navigating day-today life, highlighting the importance of looking after heart health.

Benecol products contain plant stanols, which are proven to help reduce the development of cholesterol.

Paula Nelms, global head of marketing at Benecol,

said: “All our campaigns are designed to raise awareness of how to better look after your cholesterol and heart health. With this campaign, we’re moving into a more emotive landscape.”

CAPRI-SUN has redesigned its drink pouches with its �irst recyclable pouch.

The 200ml pouches in Orange and Blackcurrant & Apple �lavours are the �irst to transition to the new packaging. The brand aims to transition its entire range by mid-2025.

The new packaging reduces carbon emissions by 25% more than its current pouch.

Alice Harlock, head of technical and member services at OPRL, said: “The launch will be a catalyst for the industry as well as bene�itting consumers and the environment.

“OPRL research shows

Tenzing refreshes and ups can size TENZING is upgrading its 250ml can range to a larger 330ml format.

The move comes after consumers expressed a preference for larger can formats containing more functional ingredients.

A trial of the new can size last year saw a 50% increase in sales.

To complement this change, Tenzing has also refreshed its can design. The new design dedicates each blend to one of its core communities, including climbing, running and sur�ing.

Huib van Bockel, chief executive of Tenzing, said: “We listened to the demand of people wanting more energy, which is why the new

330ml cans have 33% more functional ingredients like caffeine, L-theanine, vitamin C and electrolytes than the old 250ml cans.”

Benecol raises hearthealth awareness

PRODUCTS

08

Monster launches new flavour PRIYA KHAIRA COCA-COLA Europaci�ic Partners (CCEP) has added Monster Bad Apple to its Juiced range.

Available now in plain and £1.65 priced-marked cans, Monster Juiced Bad Apple aims to tap into the apple �lavour’s popularity across categories including fruit juice and cider.

The brand is now worth more than £613m to the soft drinks category. The Monster Juiced range is up 25% in value, now worth just over £244m in sales.

Monster Juiced Mango Loco has contributed to much of this success and is worth £79.7m, making it the

number-one �lavoured energy drink in the UK, according to Nielsen data.

Bad Apple joins the eight-strong Monster Juiced range, which includes Mango Loco, Pipeline Punch, Aussie Lemonade, Khaotic, Paci�ic Punch, Monarch, Ripper and Mixxd Punch.

The can design features a female character holding an apple with the Monster logo inscribed on it.

Retailers can request Monster Juiced Bad Apple PoS materials and download digital assets via the CCEP website.

Helen Kerr, associate director of portfolio development at CCEP GB, said: “More than half of energy drinks’ innova-

Tayto Group teams up with Marmite MARMITE has partnered with Tayto Group to launch a new Marmite-branded portfolio of crisps and snacks.

Marmite Crisps (65g) and Marmite Tortillas (70g) will be available as sharing pricemarked packs (PMP), with an RRP of £1.25.

PMPs are a key driver for the snack category. The format contributes to 77% of snack sales in the convenience channel, according to Circana Market Advantage research.

Further research shows that sharing PMPs account for 56% of total snack sales. Data also shows that 53% of the

UK population enjoy Marmite The supplier hopes that the launch will bring more consumers to the category.

Jolanda Wells, licensing manager at Unilever, said: “Shareable PMPs of Marmite crisps and tortillas offer a great opportunity for consumers to try something new.”

sponsored

Power up your store with Britvic BRITVIC is offering �ive retailers the chance to win £1,000 each towards their energy bills, alongside a bespoke planogram to help power up their soft drinks sales. This comes after exclusive research with the ACS revealed that half of the surveyed retailers1 are concerned about increasing energy costs.

This aligns perfectly with Britvic’s mission to showcase the strength of its on-the-go portfolio, which includes Pepsi Max and Tango, and has contributed

1 ACS TempCheck, February 2024, Sample size: 26 respondents, 2NielsenIQ RMS, Total Coverage incl. Discounters GB, Britvic Singles, Britvic Defined, Value Sales, MAT to 27.01.24

to its 8% growth over the past year2. Retailers can view full terms & conditions and enter the draw on Britvic’s At Your Convenience online platform.

For T&Cs and to enter, head to atyourconvenience.com/ power-up-your-salescompetition

tion sales over the past year have come from Monster’s NPD, which has helped us

grow our value sales by £111m. Our Monster Juiced range is up by 25% in value.”

Young’s new Friday night fakeaway FOLLOWING on from the success of its Chip Shop range, Young’s Seafood has introduced a Mini Fish Fillets variety.

Mini Fish Fillets come in 300g packs of six at an RRP of £3.75. The product’s launch comes as the Chip Shop brand has grown by 10.3% in the past year, according to Nielsen data.

The launch aims to build on the growing number of consumers looking to save money and recreate takeaways at home.

The smaller portion size targets families with children looking for smaller portioned meals.

Julian Fletcher, marketing director at Young’s Seafood,

said: “By taking smaller portioned �illets, we are able to offer new shoppers new opportunities to enjoy frozen �ish outside of the traditional meal occasion.”

DELICE de France has released its spring and summer ranges for 2024, including 55 new products.

These are a mix of sweet and savoury rolls, ciabattas, cakes, scones, doughnuts and butter pastries. These include a New York Cacao Croissant, Chocolate Babka, Palmier, Tarti�lette Quiche and Macarons.

Delice de France has seen an annual growth of 14% across sweet bakery items.

It has also extended its world food range to include two Khobez-style �latbreads and a range of Taquitos.

Vegan Pain au Chocolat, Croissant and Orange & Hazelnut Crowns options will also be available.

After witnessing a 30% increase on its Macaron Mixed Case sales, the supplier is launching single cases of pistachio, raspberry and lemon �lavours.

All items are available to order from the supplier’s website.

New ranges for Delice de France

26 MARCH-8 APRIL 2024 betterretailing.com

Molson Coors unveils multipack ‘THE Prague Expert’ has returned to screens following the announcement of a Staropramen multipack.

Molson Coors is rolling out its Staropramen 4x440ml multipack from April.

The launch comes after research indicates an increase in demand for multipack beer formats in the world beer category, accounting for 10% of total category sales.

The multipacks will be encased in a recyclable cardboard sleeve, containing scannable QR codes which enable customers to receive brand updates.

The launch will be supported by social media

activity and PoS materials, along with the return of ‘The Prague Expert’ campaign.

The £1m campaign includes 30-to-75-second adverts featuring global brand ambassador Orlando Bloom, and will play across on-demand channels and cinema advertising.

ROSE Marketing has collaborated with Perfetti Van Melle to launch Chupa Chups Slush Pouches.

It is available in Cola and Strawberry varieties, and contains real fruit juice and 41 calories per pouch. Cola and Strawberry are Chupa Chups’ two most popular lollipop �lavours.

Each pouch is fully HFSScompliant and has an RRP of £1.25. They are available to buy directly from Rose Marketing.

The pouches come in an ambient format, allowing consumers to freeze at home.

The launch marks an extension of the partnership between Rose Marketing and Chupa Chups follow-

ing the release of Squeezee Freeze Pops and Eezy Freezy Triangles last year. These are available in Cola, Apple, Strawberry and Orange varieties in an assorted bag of 14x45ml freeze pops.

KP Snacks has announced the launch of Tyrells Lentil Crisps in a single-pack format.

Tyrrells Lentil Crisps Sour Cream & Onion and Sweet Chilli & Red Pepper are available now in a new 24g format with an RRP of £1.

The transition comes after the healthy snack category has grown by 14% ahead of the overall crisps, snacks and nuts (CSN) category, with the healthier snack segment growing faster than any other CSN sub-category, according to Nielsen data.

An out-of-home and social media campaign supported the initial launch.

Sammy Harmer, Tyrrells brand manager, said: “It’s the

perfect permissible snack for the lunchtime occasion or an afternoon nibble, which we know is what shoppers are on the lookout for.”

Chupa Chups get slushy for summer

Tyrells Lentil Crisps go bitesize

PRODUCTS

10

Sneak Energy exclusive PRIYA KHAIRA WORLD of Sweets has become the exclusive UK distributor for Sneak Energy.

World of Sweets will now be stocking the brand’s range of 500ml cans, including Tropikilla, Purple Storm, Raspberry Lemonade and Blizzard Lemonade.

Sneak Energy was launched in 2018 in the UK and US, and has become popular within gaming communities.

The brand aims to widen its audience reach through its collaboration with World of Sweets.

The energy drinks market is showing signs of growth in the UK, with 11 million Gen Z and millennial consumers regularly purchasing energy drinks, according to Statista.

Data shows that �ive million of those consumers say that they are looking for energy drinks that boast functional bene�its. Sneak Energy drinks contain no added sugar, preservatives, re�ined sugars, arti�icial colours or �lavours.

The drinks contain natural caffeine, taurine, ginseng, choline and carnitine plus added B vitamins.

World of Sweets will provide independent retailers with branded PoS to help them highlight their Sneak Energy offering.

World of Sweets brand manager Chris Smith said: “Since the brand launched �ive years ago, they’ve built a massive following online to become a popular online energy drink.

“Now is the time to take them to a wider audience.”

AMERICAN frozen snack brand Trüfrü is entering the UK market.

Having �irst launched in the US in 2017, Trüfrü has reached a retail sales value of $215m (£168m) and was acquired by Mars last year.

Its UK launch will begin with three �lavours, including Strawberries in White & Milk Chocolate, Raspberries in White & Dark Chocolate and Piña Colada

Pineapple in White Chocolate & Coconut, each with an RRP of £5.

Trüfrü is set to roll out to convenience and wholesale channels later this year, following its initial launch in Tesco this month.

Trüfrü is made using ripe fruit, which is doubleimmersed in chocolate and chilled. It has no arti�icial colours, �lavours or preservatives and is gluten-free.

Frozen snack Trüfrü enters UK market

Silver Spoon’s sweet new designs SILVER Spoon has rebranded its entire sugar range.

The brand has stated that the new packaging has been designed to help consumers choose the best sugar for their needs.

The new visuals on each pack contain an image of what each sugar is most appropriate for.

For example, Caster Sugar now features a Victoria sponge, Icing Sugar features an image of butter cream

New Vintage Pear from Westons Cider

Speciality Brands unveils new rums PREMIUM spirits distributor Speciality Brands is rolling out a new range of premium rums to the UK market.

The new range includes four lines from Transcontinental Rum Line and two from Hampden Estate.

The four lines from the Transcontinental Rum Line include: Australia 2014 (48% ABV, £57 RRP), Panama 2015 (43% ABV, £57 RRP), Jamaica 2016 (57.8% ABV, £73 RRP) and French West Indies VO (46% ABV, £55 RRP).

The two new rums from Hampden Estate are: Hampden Pagos (52% ABV, £79 RRP) and the Hampden Estate Great House Distillery Edition 2023 (57% ABV, £115 RRP).

“We’re thrilled to be adding new premium rums from Transcontinental Rum

icing while the Light Brown Soft Sugar has an image of chocolate chip cookies on the front of the pack.

The launch comes after consumer research conducted by the brand found that 62% of shoppers prefer to bake from scratch and tend to struggle deciphering which sugar is the best option for their speci�ic baking needs.

Line and Hampden Estate to our portfolio,” said Chris Seale, managing director of Speciality Brands.

WESTONS Cider has launched Henry Westons Vintage Pear.

The new sparkling pear cider joins the Henry Westons brand portfolio, with the brand believing that there is an “untapped opportunity” within the pear category.

The pear category is attracting 1.5 million buyers and is worth almost £50m, growing year on year, according to Circana Info Scan data.

The Herefordshire-based cider brand aims to tap into this opportunity with a premium, crafted offering.

Within the total category, crafted options make up on �ifth of cider sales.

The new variety has an ABV of 6% and an RRP of £2.50 per 500ml bottle. It contains medium sweet �lavours and notes of pear blossom.

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26 MARCH-8 APRIL 2024 betterretailing.com

Rude Health launches Organic Oat Barista milk RUDE Health has added new oat-based milk Organic Oat Barista to its Rude Health range.

The product is available from wholesale channels now including Suma, Essential, In�inity, CLF, Greencity, Queenswood and Auguste Noel. The 1l bottle has an RRP of £2.40.

Organic Oat Barista is made using spring wa-

ter, oats, organic pressed sun�lower oil and sea salt.

It contains a 14% oat count, giving it a sweet, creamy �lavour, ideally to be served with coffee.

The oat milk market has risen considerably over the past four years, according to Mintel data.

Camilla Barnard, Rude Health co-founder, said: “With the foundations of the

BUTTER brand Kerrygold is making a return to screens this spring as part of its advertising campaign.

The ‘May your table always be full’ campaign will run throughout the year, focusing on connecting with friends and family at mealtimes.

The campaign spans across digital platforms, ondemand video channels and social media activations.

The brand is currently ex-

periencing a 35.9% increase in volume and a 30.2% increase in value. The new campaign therefore aims to drive brand awareness and extend this growth.

Nicola Blackmore-Squires, marketing director at Ornua Foods, said: “Our new campaign lands at a time of ‘golden opportunity’ for Kerrygold in the UK as the brand experiences strong and sustained growth.”

Kerrygold ads to bolster sales boom

Barista category having been laid, there is still signi�icant opportunity for growth.”

Jammie Dodger Blackcurrant & Apple Minis unveiled FOX’S Burton’s Companies is adding Jammie Dodgers Apple & Blackcurrant Minis to its Jammie Dodgers Minis range.

The launch follows the launch of its 140g Jammie Dodgers Apple & Blackcurrant �lavour last May, and comes as consumer demand for pre-portioned mini snacks continues to grow.

The new mini offering

has an RRP of £1.25 for a 6x20g pack.

The new format aims to tap into a wider range of shopper missions, including on-the-go snacks occasions.

It will be available in Sainsbury’s �irst, with a wider rollout across the grocery, wholesale and impulse channel to follow.

Colin Taylor, trade marketing director at FBC UK,

comments: “We are constantly reviewing trends within the category.”

Rockstar adds Blueberry variety ROCKSTAR Energy has launched a Zero Sugar Blueberry variety to its range.

Zero Sugar Blueberry is available in a price-marked format with an RRP of £1.29.

The Blueberry �lavour aims to appeal to more consumers as the �lavour is currently in demand, according to Nielsen data.

Berry stimulants are now worth £67.6m a year and are growing by 85% year on year.

Furthermore, research shows that zero-sugar energy drinks are growing twice as fast as standard varieties.

The launch will be supported by out-of-home

media, sampling, in-store activations and a combination of PR and in�luencer initiatives.

Ben Parker, Britvic’s retail commercial director, said: “Providing a �lavoursome, zero-sugar choice is key to making the most of the category.”

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11

OPINION

12

COMING UP IN THE 29 MARCH ISSUE OF RN

26 MARCH-8 APRIL 2024 betterretailing.com

RETAILER OPINION ON THIS FORTNIGHT’S HOT TOPICS

What do you think? Call Retail Express on 020 7689 3357 for the chance to be featured FREEZE-DRIED SWEETS: How is this craze benefitting your store?

“I WASN’T sure they how they would sell. We put them out at 3pm, and by the time we shut the shop, all the stock had gone. I ordered another 100 bags, and they sold out in two days. We are making £600 a week. It’s about helping us become a destination.”

The trends to look out for to elevate your confectionery ranges

Sophie Williams, Premier Broadway Convenience Store, Edinburgh

+

“IT’S clear the demand is there. We haven’t received our delivery yet, but customers have already come in to make pre-orders, even though they don’t know what price we will be selling them at. We need to make sure the price is right for our demographic.”

Natalie Lightfoot, Londis Solo Convenience, Glasgow

How to boost your sales and footfall during the lunchtime rush

We are making roughly £600 a week

Pricewatch: see what other retailers are charging for value cigarettes, and boost your own profits

SPRING BUDGET: How will the gov’t changes affect your business?

At RN, our content is data-led and informed by those on the shop floor

3,451

retailers’ sales data analysed for every issue

69+

unique retailers spoken to every month

71%

of RN’s news stories are exclusive

It does feel like another nail in the coffin “WE conducted a customer survey to better understand what our customers wanted.

We’re thinking of shifting our eco re�ills, freezers and greetings cards from the back to the front. We are then going to install a little tea shop at the back.”

Ruth Crockett, Hitcham Post Of�ice & Stores, Suffolk

“I STARTED writing down my weekly goals on Sunday mornings over coffee. I then shared them with staff members, giving them goals of their own and tracking them. When I stopped, they stopped caring. It has to be in their minds all the time.”

Dipesh Modha, Edgware Road Post Of�ice, London

Sue Nithyanandan, Costcutter Epsom, Surrey

We conducted a customer survey REFILLS: What benefits have you seen by introducing a station in your store?

ORDER YOUR COPY from your magazine wholesaler today or contact Kate Daw on 020 7689 3363

betterretailing.com/subscribe

Dean Holborn, Holborn’s, Redhill, Surrey

“NATIONAL Insurance being cut by 2p won’t have an immediate impact on my business, but it is good for my staff, especially with the National Living Wage (NLW) set to also rise next month. This will see NLW rise by 9%, representing an increase of £1.02.”

STORE CHANGES: What quick, easy wins have you implemented recently?

STAY INFORMED AND GET AHEAD WITH RN

To ADVERTISE IN RN please contact Natalie Reeve on 07824 058172

“THE addition of a vape tax feels like another nail in the cof�in for independent convenience store owners, especially for margins. I’m optimistic, however, because I don’t believe it will change customer demand for the products, which is still very buoyant.”

We’ve seen a 50% growth in sales

“MERCHANDISING is key when it comes to highlighting your retail �ixture. Think carefully about where you place the station. One corner of my shop is dedicated to healthy and eco-conscious customers. We keep a massive vegan range here, which helps boost sales.”

Peter Patel, Costcutter Brockley, London

“THEY work out cheaper long-term for customers and retailers, and demonstrate your commitment to your community. We have expanded our range to include laundry powder, sanitiser spray and shampoo. We’ve seen a 50% growth in sales over the past year.”

Trudy Davies, Woosnam & Davies, Llanidloes, Powys

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ai169747038525_RN16Oct- Fed SSSAdvert print.pdf

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LETTERS

26 MARCH-8 APRIL 2024 betterretailing.com

15

Belle Vue

BAY Convenience Local), BASHIR (Go Middlesbrough

Letters may be edited

Tighten up your soft drinks with suppliers

Image credit: Getty Images/Yaroslav Litun

‘Write to your MP for support over vape ban’ THERE’S nothing in the latest draft regulations for the disposable vape ban to stop rogue sellers, and they are the ones selling to underage children.

I’m calling on other retailers on WhatsApp groups to write to their MP. I wrote to mine, and they responded to me with support. Retailers should take this seriously if

they want to make a difference. People with marginal seats could enforce a change of government, and they could be very keen to support small businesses.

We need to make our position on this known. In the draft legislation, they’re not saying how vapers will be affected and how they can be protected, and these

COMMUNITY RETAILER

OF THE WEEK

Julie Duhra, Jule’s Convenience Store, Telford, Shropshire

people will have to access the rogue businesses. If we had better enforcement, we wouldn’t have this problem. The government should focus more on enforcement, it’s pretending there’s no big problem here, but there is – it didn’t even try a licensing scheme.

A lot of us have spent money doing up the shop to

accommodate the products.

All the costs for a smaller business are going to be huge, and it’s changing the rules without giving much notice. There are other ways to manage this, like enforcement. Banning vapes will not solve the problem.

Sue Nithyanandan, Costcutter Epsom, Surrey

COMMUNITY RETAILER

OF THE WEEK

Bobby Singh, BB Nevison Superstore, Pontefract, West Yorkshire

‘I’m running the London Marathon’

‘We’re supporting a youth rugby club’

“I’M running the marathon on 21 April for Teenage Cancer Trust. All the customers ask questions about it, and it creates a good atmosphere in the shop because you are all talking about something positive. People aren’t chatting about the cost-of-living crisis – they’re counting down the weeks and getting excited. I’ve raised more than £2,000 with To donate: 2024tcs help from Suntory, PepsiCo, londonmarathon.

Bookers, JTI and BAT. I’d like enthuse.com/pf/ to thank those who have julie-kaur helped me raise funds.”

“WE’RE sponsoring a local rugby club and youth academy, called the Featherstone Rovers, with a cash donation. We want to support and sponsor clubs for young people. The money goes towards club resources, and every penny matters. It’s important to support the youth. These clubs take young people off the streets, give them a hobby and provide them with career opportunities. Supporting these initiatives for young people has a big knock-on effect for community, and I would really urge fellow retailers to support it, too. You meet some marvellous volunteers.”

I’VE been working closely with lots of suppliers, which adds good value to my stores.

We’ve been working with Coca-Cola Europacific Partners (CCEP), for example, and it’s helped massively with how we manage our stock and has made our merchandising look much more professional.

I’ve been working with crisps brands Each issue, one of seven top and with Cadbury retailers shares advice to as well. It’s about make your store magnificent working with lots of categories, whoever can add value to my store.

People think there’s lots of value in alcohol, but soft drinks are so important for your profit line, which means working with soft drinks suppliers is paramount. It’s just such a strong category with such strong margins.

We’re trying to get on top of the category, and working with CCEP has helped us to track things in the chiller. You might think that the more lines you have, the better your range will look, but that ends up with you overstocking and you’ve then got so many lines you don’t know where to put things and people don’t know what’s there and walk out of your store without buying anything.

People like to see better displays with more facings and the core lines they want. It’s so easy to get a new line on promotion, and then another, and before you know it you’ve got far too many and you haven’t got time to sell them. It also affects your display. We had six flavours of Rubicon in one of our stores, which is just too many. We’ve gone down to three Rubicon now, and I might reduce it again. If I halve the number of products and double-face the bestsellers, it looks better in my chiller.

It took me eight weeks to organise new installations, deep clean the chillers and go over the display, and CCEP has been coming back and helping us with it. In total, we’ve taken 20 soft drinks lines out of the chiller to give more facings to the products that matter.

When it comes to supplier support, however, I want them to help me to grow my category, not just their brands. I want to grow energy drinks sales, not just Monster, and that means we are giving facings to Red Bull because it’s the number-one energy drink.

Get in touch

@retailexpress betterretailing.com facebook.com/betterretailing megan.humphrey@newtrade.co.uk 07597 588972

NewstrAid Cost of Living Crisis Fund Are you struggling with the Cost of Living?

Are you worried about paying your bills and putting food on the table?

Have you worked in the sale or distribution of newspapers and magazines in the UK full time for 2 years or more?

If the answer is yes to the above questions then you could be eligible for a grant from the NewstrAid Cost of Living Crisis Fund.

Created in response to the current Cost of Living Crisis, the fund offers grants of up to £250 per household to help bridge the gap between income and costs for anyone with a newstrade connection. That means people who work or have previously worked in the sale and distribution of newspapers and magazines for a minimum of 2 years, full time.

Eligibility criteria apply.

For more information scan the QR code, call us FREE on 0800 917 8616 or email: mail@newstraid.org.uk

CATEGORY ADVICE REFRESH YOUR RANGE

REFRESH YOUR RANGE

26 MARCH-8 APRIL 2024 betterretailing.com

RETAIL EXPRESS gets the lowdown from top suppliers on how retailers can optimise their ranging across key convenience categories

GETTING IT RIGHT RETAILERS cannot afford any inefficiencies across their stores in the current climate, and this extends to their ranging and merchandising. With such a broad range of products available across so many categories, and with space at a premium, retailers need to ensure they are meeting their customers’ expectations by providing the right products with the correct amount of exposure.

It’s because of this that Retail Express has teamed up with five leading suppliers to

help retailers optimise their ranging across their respective categories.

BAT UK goes over the benefits of its new back-wall gantry, which has enabled retailers to display their next-generation nicotine ranges in well-lit and easily secured spaces that put customers at ease with an ever-evolving category.

Britvic talks about the importance of organising your soft drinks fixture by category segment and using limitededition flavours, such as its re-

cently launched Tango Mango, to drive interest among shoppers and prompt purchases.

Coca-Cola Europacific Partners (CCEP), meanwhile, looks at the growth of the energy drinks segment and how retailers can capitalise on this growth through its Sales Supercharged online platform, which offers advice, planograms and giveaways.

There’s information about how to stock a chilled flavoured milk range among your soft drinks offering, courtesy

of FrieslandCampina, with particular focus on Yazoo, currently the UK’s top-selling flavoured milk brand.

Finally, KP Snacks emphasises the importance of focusing on top savoury snack sellers, with just a small proportion of leading lines accounting for a majority of sales within the category. Retailers can use its ’25 to Thrive’ advice to inform their ranging. Some suppliers have also provided planograms to help retailers reorganise their shelf spaces.

17

PAID FEATURE REFRESH YOUR RANGE

18

In partnership with

ALTERNATIVE NICOTINE PRODUCTS RANGING EFFECTIVELY THE first question we need to answer is “what is ranging”? Ranging is simply the process used to determine where products are placed in a store. It is important to instantly captivate and educate consumers on the products available, and it can have a significant impact on sales.

BAT UK offers support in helping retailers to understand how to build a strong display that makes their products stand out. Considering where to place flavours or

nicotine strengths can make it easier for the consumer to navigate available options.

It’s also important to identify which products are moving the fastest so that they can be placed in a position where sales can be maximised.

For the BAT brands Vuse and Velo, it recommends that retailers stock a mixture of its mint and fruit-flavoured products with nicotine strengths ranging from zero to high to give adult nicotine consumers a range of choices.

THREE TIPS ON RANGING

1

Have an understanding on current trends and opportunities that suit your local demographic of consumers. This can be used to adjust the merchandising in order to place the most popular products where customers can see them.

2 3

It’s also important to ensure the merchandising is welllit, behind the counter and at eye level. This is to make the products easy to see and stand out within your alternative nicotine product displays.

Organise each brand together. This includes the grouping of strengths and flavours of the same brands together to simplify the process of identifying and choosing the right product.

SUPPLIER

VIEW

Hashim Tahir, B2B manager, BAT UK “OUR next-generation back-wall gantries have demonstrated the benefit of using behind-thecounter space to display alternative nicotine products. Organising these with a clear structure has allowed retailers to display their full range of products. Through planogram layout and maximising display space visibility, this improves merchandising across all alternative nicotine categories. It also frees up valuable counter space and keeps nicotine products away from theft and youth access.”

Visit vapermarket.co.uk or @batretailchampions on Facebook/Instagram

betterRetailing.com

PAID FEATURE REFRESH YOUR RANGE

26 MARCH-8 APRIL 2024 betterretailing.com

In partnership with

19

STRENGTHEN SOFT DRINKS SALES RANGING EFFECTIVELY IT’S key that retailers make their soft drinks fixture easy to navigate. With such a wide range of products to choose from, the category can sometimes feel overwhelming. Signage like point-of-sale (PoS) will help customers find their preferred choice with ease.

Additionally, ensuring soft drinks products are stocked by subcategory (carbonates, energy, water etc.) means customers can easily find what they are looking for.

Another way to engage with

consumers is to stock up on trusted core brands such as Tango, Rockstar Energy and Pepsi Max. Retailers can then build them out with limitededition or flavoured variants.

For example, stocking the new Tango Mango limitededition will pique customer interest and drive purchase.

Retailers should utilise PoS to create standout on shelf, to attract attention and drive visibility, which in turn could result in impulse purchases and additional sales.

THREE TIPS ON RANGING

1

It is important to cater to all customer needs, so retailers should offer a range of on-the-go and take-home products.

The newly launched Tango Mango is available in 330ml cans and 500ml bottles.

2 3

Merchandising complementary categories together can help drive cross-category purchase. Site soft drinks and main meals or snacks next to each other and create a deal to help drive basket spend and offer consumers value.

As demand for healthier options continues, consumers will be on the lookout for low-sugar choices, which retailers should always have on offer. All drinks in Tango’s rotational flavour series are sugar-free, including Tango Mango.

1 NielsenIQ RMS, Total Coverage GB, Value/Volume sales, Fruit Flavoured Carbonates, Britvic Defined, YTD Calendar year 2022-w/e 31.12.22, 2NielsenIQ RMS, Total Coverage GB, Value/Volume sales, Fruit Flavoured Carbonates, Britvic Defined, YTD Calendar year 2023-w/e 30.12.23

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Ben Parker, retail commercial director, Britvic “FLAVOUR innovation is crucial for keeping shoppers excited by soft drinks, and at a time when the cost of living is still a concern, it’s important to offer new products from well-known, trusted brands to help maintain basket spend.

“Adding interesting, limited-edition flavours into the mix can support retailers by driving impulse sales. For example, Tango’s rotational flavour series has seen great success with both its Berry Peachy1 and Paradise Punch2 flavours, leading to the recent launch of Tango Mango.”

To find out more about Britvic’s range of soft drinks, visit atyourconvenience.com

PAID FEATURE REFRESH YOUR RANGE

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26 MARCH-8 APRIL 2024 betterretailing.com

In partnership with

SUPERCHARGE YOUR ENERGY DRINKS SALES RANGING EFFECTIVELY ENERGY drinks are the numberone deliverer of value growth in soft drinks, worth more than £1.95bn to retailers1.

They offer the same choice and great taste of soft drinks, but with added functional benefits. The energy category has also become more evenly split between male (59%) and female (41%) consumers2.

Monster, worth over £613m in Britain1, and growing by 22% in value1, has been helping independent convenience stores tap into this opportu-

nity through its Sales Supercharged retailer platform.

Salessupercharged.co.uk provides the lowdown on the latest trends within energy drinks, alongside ranging advice. It’s supported by retailers who share how they’ve supercharged sales in their own stores.

It also includes easy-tofollow tips, downloadable planograms, quarterly giveaways and links to Coca-Cola Europacific Partners’ wider trade website.

THREE TIPS ON RANGING

1

One in three on-the-go soft drinks sold is an energy drink3, so make plenty of space for them in your chilled soft drinks lineup so shoppers can enjoy them straight away. You can also activate your meal-deal offers with top-sellers.

2 3

Group brands, and remove slow-selling lines, replacing them with double facings of bestsellers. Use launches such as Monster Juiced Bad Apple and PoS in store to catch customers’ eyes.

Make sure to offer lots of choice in your energy drinks lineup, with a range of options spanning the big four energy segments – traditional, zero-sugar, flavoured and performance.

Nielsen Total GB, val MAT w/e 30.12.23, 2Energy Audience U&A, May 2022, weighted base: 6,531 Consumers, GB, BE, DE, SP, SW, FR, NO, 3Nielsen Independents and symbols, MAT val w/e 30.12.23, 4NIQ, Value Sales, Total Coverage, Total Year 2023 to 31.12.23, 5Energy Audience U&A, May 22, weighted base: 1,003 consumers, GB When you buy energy drinks, where do you prefer to buy in store?

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Helen Kerr, associate director of portfolio development, Coca-Cola Europacific Partners GB “MONSTER’S NPD has driven over half (59%) of energy drinks’ innovation sales in the past year4 and we’re confident Bad Apple will continue this momentum. Ranging is all about getting the core range right, but also offering choice through the latest NPD and making room for growing segments like zero-sugar and performance energy. Chilled is also crucial, with 78% of consumers preferring to purchase energy drinks cold5. Check out our Sales Supercharged site for guidance.”

To find out more, visit salessupercharged.co.uk

COC1769_Bad Apple Ad_RE_AW1.indd 1

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In partnership with

DRIVE FLAVOURED MILK RANGING EFFECTIVELY AS the UK’s number-one flavoured milk brand1, purchased by one in nine households2, Yazoo knows a thing or two about maximising fridge sales and unlocking the value of the category. A muststock of any fridge, Yazoo has a range of products that meet all shopper’s needs.

Its bestselling Yazoo core range provides a deliciously refreshing afternoon pick-meup, perfectly suited for on the go in its 400ml format or for those social occasions with

its 1l sharing pack.

Breadth of range and ensuring all shoppers needs are met are key ranging principles to drive more sales, so Yazoo recently launched the Yazoo Thick N’ Creamy range of 300ml Indulgent Chocolate and Creamy Strawberry onthe-go packs.

These sit perfectly beside the core Yazoo range, as they are for the thicker milkshake lover. Stock up on both ranges to meet the needs of all flavoured milk shoppers.

THREE TIPS ON RANGING

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Ensuring there is a visible shelf-edge label for your products is crucial. Shoppers don’t have time to dwell and price is a critical point of reference when it comes to purchasing decisions.

2 3

Flavoured milk should be merchandised within soft drinks, and bestsellers should be stocked in the middle of shelves at eye-level. Extra facings should be given to top-selling flavours including strawberry and chocolate.

Yazoo has invested in a £3.1m TV campaign, so shoppers will be on the lookout. Ensure you are stocked up and it is easy to find by positioning the packs in high-footfall, front-of-store chiller areas.

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Adam Tidbury, category manager out of home, FrieslandCampina “THE shopper’s experience is paramount to ensuring retailers drive sales – if shoppers can’t find what they are looking for, they will go elsewhere. Ensure you are stocking Yazoo, the number-one flavoured milk brand, to clearly signpost your flavoured milk range to shoppers.

“Factors such as flavours, pack size, price and consistency are all key considerations for shoppers.

To drive sales you need to make shopping as easy as possible for your customers using these tips.”

To find out more about Yazoo’s range, visit yazoo.co.uk 1

IRI Infoscan, Total Market, Volume Sales, Flavoured Milk, 52 w/e 23.12.23, 2Kantar Worldpanel, YAZOO Penetration, 52w/e 23.12.23

betterRetailing.com

PAID FEATURE REFRESH YOUR RANGE

26 MARCH-8 APRIL 2024 betterretailing.com

In partnership with

SEND SNACK SALES SOARING RANGING EFFECTIVELY AS part of its mission to help retailers thrive in the crisps, snacks and nuts (CSN) category, KP Snacks launched its impartial ‘25 to Thrive’ ranging advice last year. Delivering a core recommendation of 25 lines to stock, ‘25 to Thrive’ was designed to help retailers bag their share of CSN sales, with the category worth over £4.3bn and growing strongly by 11.9%1.

By stocking the ‘25 to Thrive’ range and positioning CSN fixtures with promi-

nence, retailers can revive their sales, drive impulse purchases and thrive in a competitive market.

The 25 spotlighted lines are leading brands from multiple suppliers, featuring iconic KP Snacks products including Hula Hoops, McCoy’s, Butterkist and KP Nuts.

The ‘25 to Thrive’ retailer guide also offers suggestions for an additional 20 lines to fill a larger CSN fixture, offering a wider range to meet all shopper needs.

THREE TIPS ON RANGING

1

With 10% of lines representing 60% of sales2, it’s important to stock top brands with prominence. Consumers gravitate towards well-known, trusted brands and retailers should cater to this with a strong, familiar core range.

2 3

Retailers should focus on PMPs, with 57% of impulse shoppers buying this format3. All but two of the ‘25 to Thrive’ lines are PMPs, ranging from 40p PMPs to £1.25 PMPs, which account for 61% of Independents’ sales1.

Retailers should provide a variety of products to meet shopper needs. Products in ‘25 to Thrive’ range from familiar favourites such as Nik Naks and Space Raiders to bestsellers including Hula Hoops and McCoy’s.

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Matt Collins, trading director, KP Snacks “WE are committed to helping our retail partners win their share of CSN sales by providing greattasting, well-loved products as well as simple, effective ranging advice. The ‘25 to Thrive’ range covers critical shopper missions and occasions across the entire value spectrum to deliver the optimum core range. By stocking the ‘25 to Thrive’ range, retailers can appeal to consumers with an attractive, impactful CSN fixture, capitalising on the growth of this category.”

To find out more, visit kpsnackpartners.com/ retailer-guides/25tt/ 1

Nielsen IQ, Total Coverage, Total Value, MAT 30.12.23, 2Lumina Intelligence Convenience Tracking Programme 28.05.23, 3Lumina Q1 Convenience Strategy Forum 2023

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CATEGORY ADVICE SPIRITS

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GETTING SPIRITS RIGHT

CHARLES WHITTING finds out what it takes to have a successful year-round spirits range while driving summer and festive profits

TAKING A SEASONAL APPROACH A SPIRITS range has the potential to cover a seemingly endless range of options, but most retailers agree that vodka is the key category to stock, especially in the summer.

According to TWS, vodka accounts for the largest share within spirits, with more than a 39% share, but there is plenty of scope for experimentation within it.

“The spirits category is largely being driven by

Smirnoff products, which enjoys a 16% share, and Glen’s products, which have a 14% share,” says a spokesperson for TWC. “However, viral products from the Au brand are seeing the strongest growth in this category, growing at 68% year on year.”

Retailers need a strong core range before they can even consider looking at expanding things. In the cost-of-living crisis, this could mean smaller

bottle sizes, bulk discounts, specific promotions or ownbrand products.

“We sell a lot of Famous Grouse, Whyte & Mackay and High Commissioner whisky throughout the year, which are between £20 and £26,” says Anand Cheema, from Costcutter Fresh in Falkirk, Central Lowlands.

“Towards the end of the year, you get up past £30 bottles. We have £40 bottles of Dalmore

and Balveniue, which sell well, and a Glenfiddich 23 Year Old, which comes in a presentation box and costs £200.

“Belvedere and Cîroc do well in the summer months and Christmas. For rum, Kraken overtakes Captain Morgan during summer. In winter, it’s Havana Club and special editions.

“Martell ticks over throughout the year for brandy, but it’s all about Hennessey and Courvoisier at the end of the year.”

26 MARCH-8 APRIL 2024 betterretailing.com

CATEGORY ADVICE SPIRITS

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Tim Dunlop, European commercial director, Biggar & Leith “WE’RE expecting the trend for at-home cocktails to continue to boom over the coming months as the warmer weather approaches and evenings in the home and garden bring people together to socialise. At home, mixologists can experiment with go-to classic cocktails such as the Espresso Martini or Old Fashioned – both of which are established for in-home consumption.

“Additionally, agave drinks have attracted an army of followers who are exploring the tequila category and this shows no sign of slowing down in the summer months.

“Smaller-format stores are perfectly positioned to benefit from impromptu evenings in and impulse occasions, so plan ranges accordingly highlighting how drinks brands and products fit the occasion.”

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Reuben Singh-Mander, The Three Singhs, Selby, West Yorkshire “IT’S a point of difference for us. We don’t pay it much heed at this time of year, we just stick to the main brands and offer value. When it comes to summer and the six months leading up to Christmas, we start looking for new products and seasonal options.

“We get all the weird gins in May. The premium bottles have gifting potential. We’ve got it behind the till where it’s all backlit. It can be a bit frustrating because you have customers crowding round the counter, but from a security point of view it’s much easier.

“Follow brands’ social media pages and the retail magazines as well. If you know a new flavour of Cîroc is coming out, you’re going to find it in the magazines and on Facebook, even if you’re not sure whether you want to stock it. If you can grab a picture of it and put it on social media, saying ‘coming soon’, you can then gauge your customers’ reactions to that spirit and decide whether you want to invest in a couple of cases or a couple of bottles.”

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USING SPIRITS TO CREATE A USP IF a retailer wants their store’s spirit offer to be a unique selling point, they need to take things further than the standard core range of vodkas, gins and whiskies, finding the latest launches, niche producers and premium options that no one else offers.

Summer is the best time to try this with gins and vodkas, while the lead-up to Christmas is the time to try premium whiskies, brandies and rums as people look for gifts.

“We get single bottles of the expensive ones,” says Reuben Singh-Mander, from The Three Singhs in Selby, West Yorkshire.

“We hold no more than two bottles. If customers come in asking for one and we’re out, we tell them to come back in on Friday, and we’ll have it in stock for them by then. It works for us because we don’t have to fork out for a whole case and we don’t have to hold onto lots of stock for ages.”

Spirits brands are always keen to launch new and interesting options, with Smirnoff recently announcing seven new flavours of vodka and RTDs, including Spicy Tamarind, Electric Guava, Lavender Lemonade, Smash Vodka Soda and Watermelon Lime Smash.

Find out what’s trending, source the products and get the word out about what you’ve got, and you can become a spirit destination in your own right.

Kenton Burchell, group trading director, Bestway Wholesale “POSITION popular or high-margin spirits at eye-level to increase visibility and encourage easier access for customers. Highlight featured brands or promotional items on separate displays or shelves. This can include new releases, limited-editions or products on special offer.

“Ensure high-value or theft-prone spirits are appropriately secured. Consider using locked display cases or security tags to prevent theft and protect customers and your inventory.

“Adequate lighting is crucial for displaying the products and creating an inviting atmosphere. Ensure the spirits section is well lit to enhance visibility and highlight the packaging.”

cider

CATEGORY ADVICE ICE CREAM

26 MARCH-8 APRIL 2024 betterretailing.com

SCOOPING UP SALES PRIYA KHAIRA gets the latest scoop on the ice cream category, finding out how independent retailers can increase their sales

CONE-FIDENTLY MAKE MARGINS THE global ice cream market is anticipated to rise at a considerable rate over the coming years. According to Lucy Richardson, category director at Unilever UK, the category accounts for 36% of frozen sales in the convenience sector.

In the lead up to summer, retailers should refresh their ice cream ranges to make the most of the category.

Richardson suggests that retailers cross-merchandise ice cream displays in accordance with shopper missions.

“For shoppers on a ‘for tonight’ mission, take-home ice cream

is an ideal treat,” she says.

Retailers should keep luxury and premium ice cream close to quick evening meals or wine to encourage incremental sales among these shoppers.

Judith Smitham, owner of Trelander Stores and The Old Dairy – Pydar Stores in Truro, Cornwall, keeps her frozen fast-food selection next to her premium ice cream range.

“We keep Ben & Jerry’s lines next to our frozen fried chicken and pizza meals,” she says.

“We try to keep the ice cream at a mid-price range to encourage sales in the winter.”

Richardson says ice cream freezers should be rearranged to follow a clear structure that caters to shopper preferences.

For example, keep single,

hand-held chocolate-coated ice creams grouped together and in close proximity to children’s lollies, adult lollies and filled cones.

Top FIVE

Pricewatch data shows the nation’s top five ice cream products and the most-common selling price that independent retailers are selling them for Wall’s Magnum Classic Ice Cream 110ml £2.20 Ben & Jerry’s Cookie Dough Ice Cream 465ml £6.25 Wall’s Calippo Orange 105ml £1.49 Wall’s Magnum White Chocolate 110ml £2.30 Tango Assorted Ice Pops 75ml 50p

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CATEGORY ADVICE ICE CREAM

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COOL DOWN ON PRICE INDEPENDENT retailers can expect an increase in demand for ice cream tub formats over the winter months. Promotional activity is key to driving sales during this time.

“We run promotions on ice cream with Premier every four weeks,” explains Shital Patel, from Jimmy’s Store in Northampton. “The longer promotion time helps encourage repeat shoppers and is appealing to customers looking to save money.”

Regional data acquired through Pricewatch, available

exclusively on betterretailing. com, shows the majority of independent retailers are selling ice cream products for slightly less than the item’s maximum selling price.

For example, data shows that Wall’s Magnum Classic Ice Cream 110ml is the nation’s number-one-selling product.

It has a most-common selling price of £2.20, 77p less than its maximum selling price of £2.99.

Ben & Jerry’s Cookie Dough Ice Cream 465ml is the nation’s second-most-popu-

lar item, with most retailers selling it for £6.25 compared to its maximum selling price of £6.99.

Michelle Frost, general manager at Mars Chocolate Drinks and Treats, says: “We are starting to see an understandable shift in consumer attitude towards price. The cost-of-living crisis has seen more buyers opt for own-label and everyday brands, which has clearly affected the sales of brands associated with indulgence and more specialist ingredients.”

product launches

Mars Chocolate Drinks & Treats Mars Chocolate Drinks & Treats has expanded its Mars branded ice creams with the launch of Maltesers Ice Cream bar. Both multipacks of four (RRP £2.50) and single impulse bars (RRP £2) are available now.

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Lucy Richardson, category director, Unilever UK “RETAILERS should ensure that the cabinet is visible, so placing it near the till and keeping the prices clear will do a great job in tempting customers to buy an ice cream. If it’s not possible to position the cabinet near the front of the store, making use of point-of-sale material will help shoppers find it.

“Using bright and branded PoS material, such as pavement signs, flags and branded waste bins, creates awareness outside the store, so retailers should position these where passers-by can’t miss them. And make sure to keep the cabinet clean, fully stocked and well organised at all times.”

NEW COOL TRENDS AMIT Patel, of Go Local Town Street Sandiacre in Derbyshire, notes that while customers are looking to save money, they are also willing to spend a little extra on exciting product launches.

Richardson adds that product launches are key category drivers that account for 10% of ice-cream sales in the summer.

Patel has noticed Calypso Silicone Push Up Ice Lolly Makers grow in sales on TikTok Shop. He predicts that more customers will

want to try new lollipop flavours or make their own boozy ice lollies over the summer months. He therefore keeps a line of Calypso Silicone Push Up Ice Lolly Makers near his ice cream fixture.

Retailers should utilise social media to keep on top of any new category trends.

Frost says: “By stocking up in advance, retailers can ensure they have a diverse selection of brands that consumers know and love during the summer season.”

Carte D’Or Carte D’Or has collaborated with Baileys to create a new 825ml tub, which is available with an RRP of £4.50.

Carte D’Or Carte D’Or has unveiled a mini pots line and has launched two new dessert flavours in Tiramisu and Cheesecake to its Deluxe range. The mini pot range is made up of Carte D’Or Mini Indulgence Vanilla Caramel Pecan, Carte D’Or Mini Indulgence Eton Mess and Carte D’Or Mini Indulgence Chocolate Cookie in 200ml tubs.

Ben & Jerry’s Ben & Jerry’s is switching out its almond milk base in its non-dairy range to an oat-milk base. The change is taking place on 20 of the existing nondairy varieties and will help reduce nut allergens, making the range more inclusive.

Magnum Magnum has unveiled its latest duo, Magnum Euphoria Pink Lemonade and Magnum Vegan Chill Blueberry Cookie. The launch is the brand’s firstever sorbet and ice cream combination.

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26 MARCH-8 APRIL 2024 betterretailing.com

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EXPANDING THE SUPPLIER POOL RETAIL EXPRESS finds out how retailers are getting the products their customers want from a wider array of suppliers

I only have a couple of suppliers at the moment, I need to try more. Where do retailers source new suppliers? – Dipesh Modha, Edgware Road Post Office, London

1

Vrajesh Patel, Londis Dagenham, east London

“WE get about 95% of our stock from Londis, and we use a cash and carry every couple of months. We use smaller suppliers when we need to, especially for US candy. We’re also getting into Japanese food and products from other countries.

We found a supplier that offers freeze-dried sweets, so we got those in and they were almost gone within a week, which meant we had to make another order. The company is called Freeze Dried Sweets. There is another freeze-dried-sweet supplier, but it didn’t respond to any of our questions.

“It’s important to ask other retailers – Google is your best friend when it comes to �inding new suppliers. You type in what you want alongside the word ‘wholesaler’, and something tends to come up. Then, you’ve got to assess what the costs are. Some want you to buy more than you’d like, but remember it could be a one-week wonder.”

2

Vidur Pandya, Kislingbury Mini Market, Northamptonshire

“WE’VE got a wide supplier base. We get deliveries from Parfetts and Blakemore, but we also use lots of independent suppliers. Blakemore is one of the leaders for product launches.

“You could consider importing products directly if you have a large turnover. You have to be on social media to �ind out what’s new and who’s selling it. Get your staff involved and let them identify the trends. Younger staff members may be more on it than you.

“I try to attend all the trade shows I can and speak to other retailers. Sometimes, it’s good to look on Amazon to see what other online retailers are doing – some sell quite niche things. We check with existing suppliers. If one can provide the product, we tend to stick with it because we’ll have done our research on that company. We also have a local bakery that delivers fresh in the morning to us every day.”

3

Atul Sodha, Londis Harefield, Uxbridge, Middlesex

“AS retailers, it’s our job to source products for customers. We have to do it a lot more these days, but I’ll �ind products for anyone if it means I’m getting more sales and margins. I get 95% of my stock delivered by Londis, but it’s not disloyal to look elsewhere. You can �ind a lot of local and unique products if you gauge it right.

“The big wholesalers are miles behind us on trends. When a big symbol starts to stock a product, it usually means it’s time for you to get out as an independent, because otherwise you’ll be losing your USP. Retailers share things on social media, so make sure you use it. The more you use it, the more algorithms will start showing you what you want to see.

“You need to make sure you’re sticking with reputable suppliers. With viral products, I turn to Amrit Singh Pahal. He’s got a wholesale business and you know you’re safe buying from him.”

In the next issue, the Retail Express team finds out how retailers are preparing for a successful summer.

If you have any problems you’d like us to explore, please email charles.whitting@newtrade.co.uk