Retail Express - 16 November 2021 (London Edition)

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GET YOUR STOLEN CIGS BACK • Stock seized from gantry robberies to be returned to shops by HMRC using track and trace • Plus: part one of a behindthe-scenes look at Liverpool’s crackdown on illicit tobacco

16-29 NOVEMBER 2021 STRICTLY FOR TRADE USERS ONLY

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NEW & IMPROVED HEATED TOBACCO STICKS

IMPROVED FLAVOURS. ENHANCED TASTE. UPGRADED EXPERIENCE. FOR EXCLUSIVE USE WITH PLOOM

C E L E B R AT I N G A SUCCESSFUL FIRST YEAR OF PLOOM!

H E AT E D TOBACCO TECHNOLOGY

POST OFFICE WOES

PARCEL FRUSTRATION

RETAILER ADVICE

Video by subpostmaster slamming firm over ‘unfair’ pay goes viral on social media

myHermes QR code confusion causes queues and missed sales

How stores are adapting and helping customers transition from cash to card

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