Newmarket Chamber: Your Business magazine winter 2019

business

YOUR

WINTER 2019 ISSUE

BROUGHT TO YOU BY THE NEWMARKET CHAMBER OF COMMERCE

love SHOW YOUR

FOR LOCAL

BUSINESS EXCELLENCE AWARDS

WINNERS

CANNABIS

AND THE WORKPLACE

TRAVEL WITH US TO

THAILAND

YOUR BUSINESS | Winter 2019

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EMPLOYMENT SERVICES

Seneca’s Employment Consultants are available to assist you in finding employment and training opportunities – at no cost • Job Search Assistance and Workshops • Career Planning • Job Development Services • Second Career Program • Self-Employment Information • Apprenticeship Links and Resources

EMPLOYER SERVICES Seneca supports employers with hiring; connecting employers with qualified individuals who are eager and ready for work, accessing hiring incentives, support with job postings and hiring events - at no cost.

• Job Posting Board and Website • Job Matching, Screening and Interview Support • Hiring Incentives • Organizing, Promoting and Hosting Job Fairs • Essential Skills Tools and Resources • Canada Ontario Job Grant

www.workforceready.ca

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newmarketchamber.ca

EMPLOYMENT SERVICES / NEWMARKET 16655 Yonge Street, Unit 3 NEWMARKET, ON, L3X1V6 905-898-6199

CONTENTS IN THIS ISSUE 04

Inside Track

07

05

Calendar of Events

Choosing Promo Products

06

Behind the Scenes

17 Ready to Roll

07 Learn

News, Knowledge & Insights

Choosing Promotional Products

We're Going to Thailand!

New Accreditation and more

09 Connect

Bridging Business & Community

Meet the Winners of the 2018 Business Excellence Awards

Smart Commute

13 Thrive

Tips, Trends & Intel

HR Processes Economic Development Winter Driving Tips

17 Features

Cannabis and the Workplace

Shift Your Shopping

On the Cover: Andrea McMullen of ADM Design Inc. graces this month’s cover. The company recently opened ADM Design & Decor, a new retail location in the Nature’s Emporium Plaza. Turn to page 19 to read more about ADM and the importance of shopping local. Photography: Jennifer Brien.

19 Shift your Shopping

NEWMARKET CHAMBER OF COMMERCE STAFF

BOARD OF DIRECTORS

SMART COMMUTE CENTRAL YORK STAFF

President & CEO Tracy Macgregor Walter

Chair, Joshua Campbell Knowledge Broker

Program Manager Pat Lusink

Manager of Government Relations and Policy Abdus Samad

1st Vice Chair, Bri-Ann Stuart Oxford Properties Group/Upper Canada Mall

Program Services Coordinators Jennifer Brien & Andrea Stephenson

Office Manager Lori Clayton

Secretary/Treasurer, Pierre Bonhomme Chaggares & Bonhomme Chartered Professional Accountants

CONTACT US

Event Manager Rosanne Antunes Member Services Lauren Davie Program Coordinator Tyler Nakeff Auditor BDO Canada LLP Editor Leslee Mason

YOUR

business

Past Chair, Dave Peters FFM Capital Inc. Sue Bowe Wildfire Wisdom Jennifer Buchanan snapd Newmarket

470 Davis Drive (The Old Railway Station) Newmarket, ON L3Y 2P3 T: 905.898.5900 F: 905.853.7271 W: newmarketchamber.ca E: info@newmarketchamber.ca

Kyle Burgis LL.B. Minken Employment Lawyers Ron Pickett RDM Management Group Jim VanDusen NewRoads Automotive Group

Your Business is published quarterly by the Newmarket Chamber of Commerce.

To advertise: advertising@newmarketchamber.ca

INSIDE TRACK

spend your dollars

offline T

here’s no doubt about it: Shopping online is easy. The hours are great, you can do it in your pyjamas, and you never have to worry about hauling stuff home.

But no matter how big the savings may seem, heading online to get your retail fix can come with a hefty price. And it’s one we all feel whether we realize it or not.

We spend a lot of time at the Chamber talking about the importance of business in Newmarket and how much it contributes to the community. What we perhaps talk about less is just how vital the community is to local business. The synergy between the two is critical. Businesses invest in the community. They put dollars into local sports teams and charities and give back in countless ways. They create jobs, pay important commercial taxes and help foster an environment we’re proud to call home.

On the flipside, Newmarket residents invest

in those businesses through the purchase of goods and services. True community success relies on everyone doing their part.

Where to begin? Start with resisting the urge to drop your dollars online—at least some of the time. Then head out and explore the many amazing businesses in town. There are some great options on Main Street, and don’t stop there— you’ll find gems across Newmarket.

In this issue of Your Business, we explore the power of keeping your dollars flowing in our local economy—from what it does for businesses and the people behind them, to what it means for the community as a whole. Read the article on page 19.

We also take a look at the legalization of cannabis from an employer standpoint.

Marijuana is now legal, but it’s going to take a while before we all fully understand the implications of that. Many businesses

haven’t started to consider what it may mean for them let alone have any processes in place. If yours is one of them, hopefully this article will help you get rolling in the right direction. Turn to page 17 to read more.

Tracy Macgregor Walter President and CEO Newmarket Chamber of Commerce

A b i g t h a n k y o u t o o u r C o r p o r at e a n d C o m m u n i t y Pa r t n e r s CORPORATE PARTNERS

COMMUNITY PARTNERS

Newmarket

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newmarketchamber.ca

CALENDAR OF EVENTS ONGOING JANUARY 30, FEBRUARY 27, MARCH 27 Member Orientations GRANT APPLICATION DEADLINES, 15TH OF EVERY MONTH Awesome Foundation Newmarket EVERY THURSDAY AND FRIDAY Entrepreneurs In Motion Networking Group THIRD TUESDAY OF THE MONTH Mastermind Group

december DECEMBER 11 Breakfast Networking 7:00-9:00 am | Newmarket Community Centre DECEMBER 12 Holiday Mix ‘n’ Mingle & AGM 5:30-7:30 pm | RedCrest Clubhouse & Bistro

january JANUARY 9 Social Media Clinic: How to Read Social Media Analytics and What to Do with the Info 12:00-1:30 pm | Newmarket Chamber of Commerce JANUARY 16 Women in Business Workshop Series: Setting Goals and Implementing Systems to Achieve Them 10:00 am-12:00 pm | Newmarket Chamber of Commerce JANUARY 17 LEARN Seminar: Turn Customers into Raving Fans—How to Drive Engagement, Generate Referrals and Take Your Business to a New Level 9:00-11:00 am | Newmarket Public Library

For a list of all events, information and registration, visit newmarketchamber.ca/events

february FEBRUARY 12 Breakfast Networking 7:00-9:00 am | Newmarket Community Centre FEBRUARY 13 Social Media Clinic: The 3 Es of Social Media Posting 12:00-1:30 pm | Newmarket Chamber of Commerce FEBRUARY 19 Economic Luncheon 11:30 am-2:30 pm | Cardinal Golf Club FEBRUARY 21 LEARN Seminar: Beyond the Shoebox—Tax Season Tips & Strategies for Organized Bookkeeping All Year Long 9:00-11:00 am | Newmarket Public Library

MARCH MARCH 7 Women in Business Luncheon 11:00 am-2:30 pm | RedCrest Clubhouse & Bistro MARCH 13 Social Media Clinic: Why Having a "Google My Business" Page is Important 12:00-1:30 pm | Newmarket Chamber of Commerce MARCH 21 LEARN Seminar: Toolbox for Marketing Success 9:00-11:00 am | Newmarket Public Library

FEATURED EVENTS march 7 MARCH 29–31 Women in Business Luncheon International Women’s Day is coming; what better way to celebrate than at this popular Chamber event? Informative and fun, our Women in Business Luncheon is a great opportunity to connect with other local business professionals and get tips and tools you can use across your life.

Display tables are available (contact events@newmarketchamber.ca for more info.)

For more info, visit newmarketchamber.ca

Newmarket Home & Lifestyle Show The annual Newmarket Home & Lifestyle Show returns to the Ray Twinney Recreation Complex. A three-day showcase of consumer-focused companies, products and services, the Show is the biggest event of its kind in York Region. More than 5,500 people attended the 2018 event, which featured two full arena pads, family-friendly entertainment, free parking and more.

For times and details, visit newmarketchamber.ca/homeshow YOUR BUSINESS | Winter 2019

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BEHIND THE SCENES

Get To Know The Newmarket Chamber

JENNIFER BUCHANAN

Director of Video & Community Development, snapd Newmarket Q. What’s something most people don't know about you?

A. A lot of people may not know that I am actually a junior… having been named after my mother, Jennifer. I have yet to meet another female named after her mom so it’s kind of neat to have that uniqueness.

Q. How do you recharge?

A. The perfect way for me to recharge is by hitting the couch on a Sunday afternoon and watching as many episodes of Dateline as I can find. That, or a nice getaway South to a beach!

BOARD

Q. What's your favourite quote or motto?

A. ‘This too shall pass’ is my favourite adage because it’s so true. Regardless of a difficult situation someone may be facing and how it has them feeling… it will eventually pass. I just like the positivity and hopefulness of the saying and feel everyone can relate to it. I’ve used it many times raising two daughters!

ANDREA STEPHENSON

Program Coordinator, Smart Commute Central York Q. If you weren’t following this particular career path, what would you be doing?

A. If money wasn’t an issue, I’d be travelling the world taking photos of clouds to compose a coffee table book.

Q. What’s something most people don’t know about you?

A. I’m a sci-fi geek. My family regularly attends FanExpo Canada (in full costume) and we have a 'few' collectibles in the house.

STAFF

Q. What’s your favourite productivity strategy?

A. I’m a fan of lists and Gantt charts! I like to be proactive, and work best towards a deadline. At the end of each day I take a few minutes to map out tomorrow’s plans and regularly check-in to see how we’re progressing on each of our projects.

Q. What’s the biggest lesson you’ve learned in the past year?

A. As a full-time working mom of two, I'm learning to make more time for myself. 'You can't pour from an empty cup, you must fill your cup first.'

audrey wach, chair, business excellence awards Commercial Account Manager, Royal Bank of Canada

Q. What’s the one piece of advice you wished you had received early on in your career?

A. The one piece of advice I wish I’d have had before starting my career was to have a realistic goal in place. Also, really focus on the goal once you’re in your chosen career and continue to build on it.

Sometimes the goal needs to be tweaked but focus on the end result and never give up on what you want.

Q. How do you recharge?

A. At the end of the day I get to the gym and enjoy my workout. I also take time each weekend to go for a long walk or sometimes sit back with a mystery novel. A week vacation in the sun is also a great way to recharge.

VOLUNTEER 6

newmarketchamber.ca

Q. Name one thing on your bucket list.

A. Something I’d love to do 'someday' is a cruise to the Galápagos Islands and a visit to Machu Picchu.

These two places have intrigued me for years as I love nature and animals.

LEARN

News, Knowledge & Insights

Choosing promo Products

Promotional items can be a great way to encourage people to learn more about your business.

F

ew things draw in crowds at trade shows and conferences like promotional products, aka swag. Tablet sleeves, cell phone card holders, sports bottles—the better the swag, the more likely people will hold onto it and your message will get seen. We turned to our friends at Smart Commute Central York (SCCY)—masters of the art of swag—for tips when choosing it. Here’s what they had to say.

1. Go for different price points.

The SCCY team runs a variety of awareness initiatives as well as outreaches at its member businesses throughout the year. They use promo products to entice people to learn more about the Smart Commute program and commuting options. Items vary depending on the event but can include lower cost things like pens and sticky notes as well as pricier products such as branded umbrellas and mugs. Those 'bigger ticket' items are often included as parts of prizes.

2. Choose useful items.

“It’s nice to have something that won’t add to landfill and is either recyclable or biodegradable,” says Pat Lusink, Smart Commute Central York Program Manager.

She likes choosing products that people typically use. For example, the SCCY team does that with seasonal items, handing out bike bells in spring and summer and touchscreen gloves in winter.

3. Be budget savvy.

“We work hard to get the best bang for our dollars,” says Lusink, adding a lot of research happens before any promotional products are purchased. The Smart Commute team makes a point of using a variety of trendy and novel items (pop grips are a current hit) and tried and true favourites such as lip balms and lunch bags. This method, says Lusink, helps them cut down on the costs associated with new artwork.

4. Try before you buy.

Pens that don’t write, scratchy facial tissues, sticky notes that don’t stick—those are just some of the bad swag items you could end up with if you don’t opt to see samples. They’re especially important for clothing items.

“Try everything on,” recommends Lusink.

“Consider fabric content, longevity, quality, colour and design, and logo placement.”

5. Create a clear message.

Include your logo and website URL and check that both are large enough and easy to read.

“And be careful not to put your branding on the outer wrapping of an item or it’ll end up getting tossed,” says Lusink. Keeping your audience (and appropriateness) in mind, don’t be afraid to get creative with messaging. Take Smart Commute’s tissue pack. Along with its branding, it reads ‘Need congestion relief?’ “We get a lot of positive feedback on that,” says Lusink.

YOUR BUSINESS | Winter 2019

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LEARN

We're going to Thailand!

J

oin us April 6–17, 2019 for a trip to Thailand, beginning in Bangkok. The capital of Thailand and its largest city, Bangkok offers awe-inspiring modern architecture, magnificent temples and palaces, authentic canals, and busy markets.

Next, we’ll take a short flight to the city of Chiang Mai in the northern region of Thailand. There, we’ll explore some of the area’s most notable temples, and enjoy a scenic

The Grand Palace in Bangkok is one of the stops on our Thailand tour.

view that includes the old city walls, moat and gate, and local market. The final stop on the tour is Phuket, a breathtaking island featuring some of Thailand’s most popular beaches. It’s the perfect spot for snorkeling, swimming and a little R ‘n’ R. Deadline to register is Monday, December 10, 2018. For more information, visit newmarketchamber.ca/Thailand.

New Chamber Exec accreditation

Lenore Murdoch, Senior Cruise & Vacation Consultant Expedia CruiseShipCenters Navigators Club Diamond 17725 Yonge Street #12, Newmarket, ON, L3Y 7C1 Office: 905-836-9594 TICO Registration NO. 50009270

New LEARN Seminar Series in 2019 Business Fundamentals and Fine-Tuning: Best practices for business success

Tracy Macgregor Walter (seen here at the Canadian Chamber of Commerce’s AGM in Thunder Bay in September), is the only chamber executive in York Region to hold designation under the Accredited Chamber Executive (ACE) program.

We’re thrilled to announce Tracy Macgregor Walter is among the first recipients—and the only chamber executive in York Region—to receive designation under the Accredited Chamber Executive (ACE) program. The program recognizes chamber executives who have demonstrated they embrace a culture of continuous learning leading to excellence in chamber leadership and management. To achieve it, candidates must meet a minimum number of points across several categories, including professional development, community leadership and years of experience.

The designation goes hand in hand with the "Accreditation with Distinction" the Newmarket Chamber received last year from the Chamber Accreditation Council of Canada. The Newmarket Chamber remains the only chamber in York Region to hold this accreditation, which signifies we have met standards in a variety of key areas, including governance, operations, membership programming, policy and advocacy and strategic planning.

Whether you need a business refresher or an overview, we’ve got you covered at this year’s LEARN series. For 2019, we’re focusing on a variety of must-know topics for entrepreneurs and business owners/operators.

From driving leads and referrals to ramping up your social media and getting your books in order, we’ve assembled a team of terrific experts to help you achieve your business goals this year.

Brought to you in partnership with the York Small Business Enterprise Centre and the Newmarket Public Library, our LEARN Seminar Series packs a whole lot in a two-hour format. Interactive and free, you’ll come away with tips and takeaways to elevate your business game.

Turn to page 5 for a list of topics and dates.

Join Hollie Hoadley in June for Growing Your Business Through Social Media.

Voyageur Place Hotel 17565 Yonge Street • Newmarket • Ontario • L3Y 5H6 Direct: (905) 895-2131 • Toll Free: 1(800) 575-0601 info@newmarkethotel.com www.newmarkethotel.com Each Best Western® branded hotel is independently owned and operated.

• Guest Rooms • Meetings & Groups

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• Dining • Rewards & more!

newmarketchamber.ca

Got a crazy brilliant idea that benefits youth in Newmarket?

An Awesome Foundation Newmarket grant can help you turn it into a reality. Applying is quick and easy! newmarketchamber.ca/awesome Awesome Foundation Newmarket

CONNECT

Bridging Business & Community

Spotlight on Business

T

he Business Excellence Awards are one of the Chamber’s most popular events of the year. For good reason: they’re a night when the business community comes together to celebrate accomplishment, leadership, and the entrepreneurial spirit. This year’s event—our 29th—paid tribute to businesses across 10 categories. Congratulations to our winners!

INNOVATION OF THE YEAR

NOT FOR PROFIT OF THE YEAR

NEW BUSINESS OF THE YEAR

TIEIT AI Sponsor: Treefrog Inc.

Women’s Centre of York Region Sponsor: XE.com Inc.

STEM Minds Sponsor: TD Bank Group

Sean Stephens (left) from Treefrog Inc. with winner Anton Annestan from TIEIT AI.

Left to right: Joshua Campbell, Newmarket Chamber Board Chair with XE.com’s Beric Farmer and representatives from the Women’s Centre of York Region.

Joshua Campbell and Tim Brown (TD Bank Group) with the STEM Minds team.

YOUR BUSINESS | Winter 2019

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CONNECT MANUFACTURER OF THE YEAR

ENTREPRENEUR OF THE YEAR

SMALL BUSINESS OF THE YEAR

Buchner Manufacturing Inc. Sponsor: BDO Canada LLP

Jessica Rawlley, MaaS Pros Sponsor: Metroland Media

Simone Performance Sponsor: CPG Aerospace

The Buchner Manufacturing Inc. team. Pictured here with Joshua Campbell and Adam Delle Cese (far right) from BDO Canada LLP.

Joshua Campbell with Amanda Smug from Metroland Media and winner Jessica Rawlley.

Matthew Waddington from CPG Aerospace (back row third from right), presented the award to the Simone Performance team.

LARGE BUSINESS OF THE YEAR

EMPLOYER OF THE YEAR

Util-Assist Inc. Sponsor: RBC Royal Bank of Canada

Treefrog Inc. Sponsor: presented by the Town of Newmarket

The Util-Assist team were thrilled to take the stage!

Bookkeeping Shouldn’t Be this Exciting

Joshua Campbell and former Mayor, Tony Van Bynen (third from left), with the Treefrog Inc. crew.

York Region’s Full-Service

Bookkeeping & Payroll Specialists Mobile Accounting Solutions Virtual Receipt Inbox Free consultation

hello@branewave.ca 10 newmarketchamber.ca

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CONNECT PROFESSIONAL SERVICES OF THE YEAR

YOUNG PROFESSIONAL OF THE YEAR

Wasim Jarrah Real Estate Team Sponsor: Chaggares & Bonhomme Chartered Professional Accountants

Chantal Chretien Almeida - CDA Dance Academy Inc. Sponsor: Pfaff Newmarket

Wasim Jarrah (middle) with Joshua Campbell (left) and Pierre Bonhomme of Chaggares & Bonhomme Chartered Professional Accountants (right).

Joshua Campbell with winner Chantal Chretien Almeida and Sarah Hindle and Jeffrey Heacock from Pfaff Newmarket.

YOUR BUSINESS | Winter 2019 11

CONNECT

Working From Home!

A Productive Alternative

minute commute is time that I can give back to my employer by working. The office can get noisy at times and the quiet at home allows me to focus better. I save on fuel costs and I’m doing my part for the environment. I also enjoy not having to get dressed up every day and do my hair and make-up as I would normally do going into the office.

Marci Bordignon enjoys the flexibility and improved work-life balance that working from home gives her.

W

hat’s an easy way to improve work-life balance for your employees while reducing gridlock? Eliminate their commute. With today’s technology, working from home (also known as teleworking), is a great way to attract, retain and motivate high-performing and experienced employees. Marci Bordignon, a fire claims adjustor with Desjardins Insurance gives us the scoop.

What are the perks to working from home?

I am more productive. My one-way 30 to 40

Are there any downsides?

I am a full-time teleworker so it can get lonely, but I have some furry ‘co-workers’ to keep me company. My cat Pooky and dog Hugo are always there for a quick hug and sometimes they even ‘talk’ to me!

Any advice for those who are new to teleworking?

Set up a dedicated home office space that is well equipped and ergonomically comfortable. A room with a door is best, especially when your spouse and kids are home. Stick to a daily routine to minimize distractions; take coffee and lunch breaks as if you were at the office.

EMPOWERING

Future Global Leaders At Pickering College, students (JK to Grade 12), faculty and staff live the values that have guided our school for 176 years in a stimulating collegial environment. Pickering College’s Global Leadership Program strikes the ideal balance between challenging students to develop critical thinking and real-world life skills that can be applied to their university career and beyond.

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What would you say to convince an organization that teleworking is a good thing?

Companies can lower infrastructure costs and increase productivity. A telework program can lower absenteeism by reducing the spread of colds and flus. It also has the ability to accommodate employees with disabilities.

To read Marci’s full story, visit sccy.ca/workfromhome.

Did you know that 43% of Canadians would quit their job to work for an employer that allows telework? If you’re an employer interested in piloting a telework program or want to learn more about working from home, contact the Smart Commute Central York team, info@sccy.ca.

Smart Commute Central York is a program of Metrolinx

OPEN HOUSE

Tuesday, January 15 6:30 p.m. to 8:00 p.m.

BOOK YOUR WEDNESDAY ADMISSION TOUR 905-895-1700 ext. 259 | admission@pickeringcollege.on.ca Visit us at www.pickeringcollege.on.ca/chamber

THRIVE

Tips, Trends & Intel

the

power of

pro cess How HR can protect company value Last year, one of my clients decided against buying a company because it lacked basic human resources structure.

Specifically, there were no written employment contracts and policies or a formal performance appraisal process.

At some point, many business owners consider selling their company. Sometimes, they’re looking to retire and lack potential successors within the company or the family. Or they may simply be looking for a new challenge. Whatever the reason, when a prospective buyer expresses interest, part of the due diligence process involves determining the value of the company for sale, on the basis of which parties may negotiate. When it comes to valuations, the interested party wants to see financial information, including balance sheets.

Among the factors that determine value are buildings, equipment, inventory, accounts receivable and accounts payable, mortgages, lines of credit, tax liabilities, cash position, etc. Other factors are reputation, revenue and profitability.

My client had been interested in taking over a company in eastern Ontario, as part of a geographic expansion. One of the components of the seller’s

valuation was an amount of $3 million for goodwill. My client then asked a number of questions about the seller’s workforce. It turned out the company employed about 100 people, whose average compensation was $50,000 per year, with an average tenure of eight years. The company did not have written employment contracts in place that prescribed the Employment Standards Act minimum for terminations without cause.

If it had, and a new owner decided to let everyone go, the cost of providing each employee with 16 weeks’ pay-in-lieu would have worked out to $1.5 million. Since they had all been hired on a handshake, reasonable notice under common law would apply (common law being the body of preceding cases decided on by courts and similar tribunals). This could translate into a potential liability of eight months’ pay-in-lieu for each employee, which could work out to well over $3 million. My client’s conclusion? “There is no value there.”

When it comes to hiring and promoting staff, it’s important to have a signed employment contract in place before a new employee physically reports for duty.

Hiring people on a handshake means the liability for the employer can be substantial

when terminating employees without cause.

Putting together an offer of employment is the stage where an employer can manage risk. Stating in an offer that an employee will be entitled only to the minimum notice prescribed by the Employment Standards Act helps the employer avoid being on the hook for reasonable notice under common law. By contracting out of common law this way, the company can limit its severance obligation.

In light of the fact that labour is usually the largest business expense, looking at financial statements and tangible assets is not enough when it comes to valuations. Besides severance obligations under common law, there is the hidden cost of people being miscast and miserable in their roles, people underperforming and being left to flounder, having supervisors who lack management and social skills and thus trigger turnover— you won’t find any of these as a line item on a company’s balance sheet.

When it comes to buying and selling companies, HR can add substantial value for both buyer and seller by ensuring that solid employment contracts, a meaningful performance review process and enforceable policies are in place.

Evert Akkerman is an award-winning HR Professional based in Newmarket, and founder of XNL HR. Evert can be reached at info@xnlhr.com. In November 2017, he was chosen as one of Canada’s Top-25 HR professionals by the Canadian HR Reporter.

YOUR BUSINESS | Winter 2019 13

THRIVE

Where innovation meets open minds How Newmarket became the new home of Celestica Town of Newmarket Economic Development Update

Y

ou may have heard by now that Celestica is up and running in Newmarket. Celestica is a leader in design, manufacturing and supply chain solutions for the world’s most innovative companies. Last year, they announced that they would be relocating their Toronto Manufacturing Operations to Newmarket, which means the addition of approximately 600 jobs to our community. As one of our biggest wins in Economic Development, I want to share how Newmarket came to be the new home of Celestica.

This story began in the summer of 2016. That was when the Town of Newmarket first received an expression of interest from Celestica seeking locations to host the company’s new southern Ontario Manufacturing Operations.

We knew we would be the perfect fit and quickly confirmed the availability of a prime location located at 213 Harry Walker Parkway. This began a year long journey where we worked with numerous partners to demonstrate why Newmarket is the perfect home for this flourishing global business.

It was certainly no accident that Newmarket was selected out of numerous municipalities throughout the GTA. It was the result of collaboration, long hours, hard work and a clear strategic vision. This included site visits, multiple proposals, dozens of meetings, hundreds of emails and phone calls and many long work days and nights. Collaboration is one of the three themes identified in our Economic Development Strategy (along with Innovation

Celestica announcement event, November 2017.

and Urbanization). This project was no exception as we worked very closely with York Region, Tricap (the property owner), and Newmarket-Tay Power Distribution Limited, who all played a very important role in helping us to tell our story.

Some of the reasons that made Newmarket stand out amongst our competitors include our access to a talented, skilled workforce, reliable hydro, below average tax rates, proximity to major highways and easy access to transit.

Our quality of life is also second to none and we have continually put Newmarket on the map and garnered many awards and significant recognition as being one of the best places to live in the country.

Perhaps most importantly, when it comes to Celestica, it was our alignment of values and shared vision for an

extraordinary future. Values like trust, integrity, teamwork, commitment and courage. In Newmarket, Celestica will join a network of technologically advanced businesses that are all leaders in innovation within their industries. Since 2011, we have seen the manufacturing industry in Newmarket increase by 6 per cent. The decision to bring Celestica to our community highlights what we have always known—that Newmarket is a strategic location for economic development.

We are very excited to officially welcome Celestica to their new home. With the addition of this thriving global venture to our already successful business community, we look forward to all of the possibilities that lie ahead for Newmarket.

Chris Kallio is the Economic Development Officer with the Town of Newmarket. He welcomes questions and comments on this article or overall economic development within Newmarket. He can be reached at 905-953-5131, ext. 2 or ckallio@newmarket.ca.

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THRIVE

are you prepared for winter driving?

W

hether you’re regularly on the road for work or use the car for weekend jaunts, being prepared for an emergency is essential—especially during cold weather. We turned to Chamber member CAA South Central Ontario for some tips on what to have on hand: A Roadside Safety Kit You can purchase pre-assembled kits at a number of places, including the CAA store in Newmarket. Typically, they contain things like booster cables, a tow rope, blanket, and first aid supplies. If you can, include a crank flashlight in your kit (batteries don’t last long in extreme cold). During the colder months, it’s also a good idea to add an ice scraper, windshield de-icer, small or collapsible shovel, bag of abrasive material that functions as a traction aid such as sand or kitty litter, and hand and feet warmers.

Cold Weather Gear Always dress for the weather even if you’re just going a few blocks. And don’t forget to store extra clothing, warm socks and blankets in your vehicle.

Mobile Extras Make sure to always have a fully charged device before you hit the road. Stick extra charging cords and, ideally, a charged power bank in your vehicle’s console.

Bottled Water and Snacks Keep a couple of bottles of water (per person) on hand and do the same for non-perishable snacks. Hopefully your worst emergency amounts to nothing more than a “hangry” moment and you’ll still be glad you’re prepared.

For more tips/information on winter readiness visit caasco.com/bewinterready

CAA South Central Ontario winter checklist: • • • • • • •

Test your battery and replace it before it fails.

Have your brakes checked and/or serviced.

Install a set of four matching winter tires for better traction.

Check your lights to ensure they are working properly.

Replace worn or torn windshield wipers.

Pack a winter emergency kit.

Always check the weather forecast before you hit the road.

Chaggares & Bonhomme Chartered Professional Accountants is an established and reputable full service accounting firm. Whether you are a small or large size company, we offer financial guidance and solutions to achieve business success.

Give us a call today for a consultation if you are ready to take your business to the next level.

905-895-9922

or

1-888-353-8085

4-355 Harry Walker Parkway North, Newmarket, ON L3Y 7B3

016

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YOUR BUSINESS | Winter 2019 15

Proven Print and Digital Solutions for all local demographics We offer targeted and mass flyer and product distributions over York Region covering more than 900,000 residents over nine municipalities https://metroland.com/what-we-do

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Ready to ROLL Recreational marijuana became legal in October but not all businesses have updated their work policies to reflect the change.

Here are some things to keep in mind when doing so

M

ary Jane, dope, weed… whatever you call it, marijuana is now legal for recreational use in Canada. It’s a whopping change for our country and one that is causing a lot of confusion for business owners, many of whom aren’t sure how to proceed from an employer perspective. Do you have to accommodate the use of recreational marijuana in the workplace? Is it okay to ban it from your workplace? Do your policies need to change? In general: No. Yes. And possibly.

(See box on page 18 for some exceptions.)

It helps to think of cannabis the way you would alcohol. It’s legal for those aged 19 and older to consume alcohol at home and on some private property but you’re within your rights as an employer to prohibit its use at the workplace or anyplace where work is being conducted on your company’s behalf.

The same goes for cannabis. (Note: we’re only

talking recreational marijuana here. Medicinal marijuana has some different considerations and should be looked at and treated in the same way as potentially impairing medications.)

It’s a violation of health and safety laws to be on the job while impaired. And as an employer you have a legal obligation to ensure a safe workplace for all workers. Unfortunately, right now (at the time of printing) there’s no legislation that outlines when and how as an employer you can test for levels of intoxicants in the system.

That said, there are things you can and should do to help ensure your workplace is a safe one.

One of the most important things you can do is get your workplace policies updated. “Policies are a clear way for employers to communicate with their employees what is and is not permitted at the workplace,” says Kyle Burgis, LL.B., a Lawyer with Minken Employment Lawyers. “As

a result, they are a great tool for employers to use with respect to the topic of marijuana.” The Canada-wide legalization of marijuana means some unchartered territory at the workplace, and a well-drafted policy can help, says Burgis.

“It can add clarity to this topic regarding what is permitted at the workplace and what the repercussions are should any prohibitive behaviour be engaged in by an employee.”

Create A “Fit for Duty” Policy If you don’t already have one, it’s critical that your workplace has some sort of “fit for duty” policy in place. What does it mean when someone is fit for duty? For these purposes, we’re talking about workers who can safely perform their assigned duties and job functions without any limitations resulting from, but not limited to the use or after-effects of drugs, alcohol and/or medications.

Article is for informational purposes only and should not be construed as legal advice.

YOUR BUSINESS | Winter 2019 17

Impairment can be caused by more than just alcohol and drugs. For example, over-the-counter medications and fatigue both have the potential to affect a person’s ability to work safely. For that reason, you may want to consider a broader view of impairment when shaping policies.

There are a number of components that can make up a policy. For example, you may want to include the following: 1. Policy Statement 2. Application (Who the policy applies to. E.g. employees, subcontractors, visitors, etc.)

3. Objectives 4. Workplace Standards (substances covered) 5. Responsibilities of Workplace Parties 6. Prevention and Assistance A policy should spell out that workers are prohibited from reporting for work/remaining on duty while under the influence of the substances outlined in the policy. This should apply to

company premises as well as anyplace where business on your company’s behalf is conducted.

For example, at a client’s space. Any travelling that workers do on behalf of the company should also be factored in, as should breaks (whether workers are on or off company premises).

It should also outline the investigation procedure when a violation is suspected and what will happen next. For example, addressing immediate medical concerns, escorting people to a safe environment, possible testing, etc.

Company procedures in the face of a violation should also be a component of your policy. In other words, what could possible disciplinary action look like?

There are a multitude of questions surrounding the legalization of marijuana and what that means for employers and the workplace environment. What is clear is the need for a workplace fit for duty policy.

“Without a written policy indicating the

Exceptions: Where Marijuana and Human Rights Intersect According to human rights laws, you can’t discriminate based on an actual or perceived disability. As an employer, you have a duty to accommodate an employee’s disability, including to marijuana, up to the point of undue hardship. Medical marijuana may be a treatment for a worker’s disability and failing to accommodate this could put you in violation. Ditto for a worker who has an actual or perceived addiction to marijuana. These obligations as an employer don’t apply when we’re talking about casual cannabis users.

restrictions on marijuana at the workplace, an employer hasn’t clearly informed their employees of what conduct is unacceptable while performing their employment duties,” says Burgis, adding that failing to do so allows employees to make assumptions about what proper conduct is, which may be contrary to the employer’s understanding and intentions.

The long and short of it? If you haven’t already done so, it’s time to get an updated fit for duty workplace policy in place. Adds Burgis: “Employers should seek assistance from their employment law counsel in drafting a workplace policy regarding marijuana.”

This article was put together with the assistance of Kyle Burgis, LL.B, a Lawyer with Minken Employment Lawyers, and information provided in the Cannabis in the Workplace Webinar from the Canadian Chamber of Commerce.

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SHIFT your SHOPPING

Ditch those online carts and get out and shop Newmarket!

By Leslee Mason

Look for ADM Design & Decor in the Nature's Emporium Plaza.

T

he paint had barely dried on the walls of ADM Design Inc.’s new storefront location, ADM Design & Decor, before people started walking in for a sneak peek. Andrea McMullen, Owner and Chief Designer of ADM Design Inc. is thrilled with all the early attention.

Located in the Nature’s Emporium plaza, the store has been open since October and is the retail side of the business which also includes renovation and design. McMullen says the shop is priced midway between big

box decor and ultra-luxe boutique shops.

“We wanted to bring Toronto uptown.”

Along with decor items that you’d typically expect to trek to the city for, McMullen says you’ll also find plenty of unique pieces in limited quantities. It’s an eclectic and beautiful mix featuring everything you need to outfit your home, including artwork— something McMullen is passionate about.

People, she says, can come in and buy what they like. Those needing a little help can get that too, says McMullen, noting that

even an hour of design assistance can go a long way in creating a space you love.

Those types of unique offerings and services are just some of the many reasons why shopping local makes sense, says Tracy Macgregor Walter, President & CEO of the Newmarket Chamber.

“Along with our gorgeous trails, historic buildings and gems like Riverwalk Commons, our local stores really help to give Newmarket its ‘flavour,’” she says. “And you have the added benefit of buying from and dealing with people who have a vested interest in our community.”

YOUR BUSINESS | Winter 2019 19

Unwind Yarn House is located on Main St., but you can also shop the store online at unwindyarnhouse.com.

Business owners and operators, many of whom live in Newmarket, put a lot into the community. “They hire locally, give to sports teams and charities, and sponsor countless events — many of which wouldn’t happen without that kind of support,” says Macgregor Walter.

The benefits don’t end there. “Shopping locally keeps more money flowing in Newmarket’s economy,” says Macgregor

Walter. McMullen agrees. “It’s incredibly important for our economy.”

Buying Locally… Online Love shopping online but still want to support local businesses? How about opting for online shops that are based closer to home?

At unwindyarnhouse.com, the online home of Unwind Yarn House which is located on Main St.,

customers can purchase the store’s full selection of quality yarn, needles, patterns and accessories.

About 40 percent of online buyers are local, says Michele Brunet, Owner of Unwind Yarn House.

People can also sign up for the store’s various classes, which include knitting, crocheting and most recently, macramé. For classes, Brunet says nearly everyone who signs up is locally based.

“That way, they don’t have to come in twice.”

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Visit our online directory Locate local businesses quickly and easily via the Chamber's handy online search. Visit newmarketchamber.ca and click "Search for Local Business."

Brunet says her local customers often buy online to take advantage of the one-day as well as weekly store sales that Unwind Yarn House frequently promotes in their newsletters and online. “They can catch the sale and pick up the yarn in store already wound,” she says, noting that it’s a great option when people are on vacation and can’t make it in on time. Saving on shipping is another bonus.

Shopping online is convenient, says

Brunet who adds it can be done at the end of the day when kids have gone to bed.

“I see when people place their orders— sometimes it’s in the middle of the night!”

Support Your Community A healthy business community is a telltale sign that a community is flourishing, says Macgregor Walter. “Retailers in particular are the face of

that,” she says. “You don't need to make sweeping changes. Even smaller shifts in your shopping behaviour can make a positive difference.”

Newmarket has an abundance of terrific stores but that’s not something to take for granted. Get out and shop and dine, and use the services of businesses located here. Notes McMullen: “We need to support local. We all want great amenities but you have to support them or they’ll be gone.”

YOUR BUSINESS | Winter 2019 21

MEMBERS

MEMBERSHIP ANNIVERSARIES The following companies have reached milestones as members of the Newmarket Chamber. Thanks for being members!

15 YEARS Big Daddy’s Rock & Roll Emporium Bosse Mechanical Inc. CCL Financial J&S Services Michael Sheridan Communications Mike’s Appliance Servicing Myostat Motion Control Inc. York Vein Clinic

Function Studios Inc. Innovative Spine & Wellness Koffler Scientific Reserve at Jokers Hill Optimist Club of Newmarket The Manor Upper Canada Sports Medicine UPS Store, #134 Watershed Marketing Group Inc. XE Corporation

10 YEARS

5 YEARS

Edward Jones – Michael Clarke CFP Fraktals ‘Spectacular Chocolate Cashew Buttercrunch’

Arts Music Festivals York Region Burchett Law Clearview Financial

Diego Gonzalez – Sun Life Financial Dr. John Bare – Chiropractor Rust Check – 1104498 Ontario Inc. Stephen A. Haber – Podiatry Professional Corporation

Looking For A Particular Business?

Check out our online directory to view our full list of members, and details about the products and services they offer.

give back AT A LOCAL LEVEL Whether it’s with time or money (or both), if you’re looking to make a difference in our community there are plenty of terrific non-profit organizations that serve the Newmarket area. Here’s a look at some of them.

Character Community Foundation of York Region charactercommunity.com The Character Community Foundation of York Region provides children, youth and adult character development programs and initiatives that focus on positive character attributes and behaviours that lead to personal achievement and success and build caring and inclusive communities.

Doane House Hospice doanehospice.org Doane House Hospice provides non-medical support for those affected by or caring for an individual with a life-threatening illness, as well as grief and bereavement support.

All services are offered free of charge and include day programs, support groups, wellness programs at the hospice, and also support in client homes.

Inn From the Cold innfromthecold.ca Inn From the Cold provides emergency shelter, transitional housing, drop-in

22 newmarketchamber.ca

programming, The Friday Community Meal and the Getting Ahead in a Just-Gettin’-By World Program as well as numerous support services for the homeless and those at risk of homelessness. It offers necessities such as hot meals, clothing, laundry, internet access, voicemail, showers and personal care items. Its range of services includes helping clients find housing, employment, volunteer opportunities, and mental health and addiction support.

Newmarket Food Pantry newmarketfoodpantry.ca The Newmarket Food Pantry provides its clients with monthly access to a threeday emergency supply of food, including fresh produce as well as canned, nonperishable items. It also offers toiletries, baby items and pet food and products.

Neighbourhood Network neighbourhoodnetwork.org Whether you’re looking to volunteer on a local Board of Directors to share your business expertise, wondering how to

set up a group volunteer opportunity for your next team building day, or just interested in getting involved in your community, Neighbourhood Network can help. Neighbourhood Network matches volunteers to charities, non-profits, and community groups, and also runs a variety of annual programs that your business can support.

Rose of Sharon Services for Young Mothers roseofsharon.com Rose of Sharon provides counselling, education and parenting resources to prenatal and parenting young mothers and their families throughout York Region.

Shine Through the Rain Shinethroughtherain.ca Shine Through The Rain Foundation helps children, adults and families affected by lifethreatening illnesses. Whether it’s through services or funds, the Foundation aims to provide guidance, support, and financial aid to those in need.

NewRoads is dedicated to caring for our community through sponsorship and participation. www.newroads.ca/community

YOUR BUSINESS | Winter 2019 23

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