Transparency Drives Performance
Analytics Custom Advanced Analytics and Customizable Business Intelligence Platform for Multi-Site Enterprises and Organizations
Who Is It For? $
Facilities Directors/ VPs
Facility Managers
Business Analysts
Finance/ Accounting Personnel
Procurement/ Purchasing/ Sourcing
Real Estate & Construction
The Solution Analytics Custom, an innovative, Big Data reporting and analytics platform, empowers the customer with the ability to create adhoc reports and dashboards, as well as modify ServiceChannel pre-built reports/dashboards. Built on Analytics Standard, this solution provides an easy way to tailor your analytics dashboards to help you better monitor performance and analyze costs based on your business processes. Access service data across all trades, categories, locations and contractors to find answers to your specific business questions within minutes. Analytics Premium further broadens your business intelligence platform by letting you add and explore your own data, monitor KPIs and have your data updated more frequently.
Features Customization
Personalization
Easily create metrics, reports and dashboards to monitor and analyze the data you need and in line with your organization and business requirements, for example: • Create your own budget reports • Create dashboard showing your 5 most expensive locations by trade
Make changes to our standard reports and dashboards, for example: • Add service provider filter to existing dashboards
Customer Use Case A global retailer learned from its Service Automation data that different stores in the same region were paying vastly different prices for certain on-site maintenance services. With Analytics Custom, the Procurement team analyzed category spend and identified outlier stores. In conjunction with store managers, the company implemented strategies to drive down category cost, reducing category spend by up to 10%.
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