Wake County Bus Plan Primer

Wake County Bus Plan Primer

Wake County Transit Planning Advisory Committee (TPAC)

FEBRUARY 2019

Letter from the Chair Wake County Transit Plan Transit Planning Advisory Committee

TPAC MEMBERS

I am pleased to present the results of the work carried out by the Transit Planning

NAME

JURISDICTION

Advisory Committee (TPAC) on the Wake County Bus Plan over the past eighteen

Chip Russell, Chair

Town of Wake Forest

Shannon Cox, Vice-Chair

Town of Apex

Tim Gardiner

Wake County

Nicole Kreiser

Wake County

Chris Lukasina

CAMPO

Shelby Powell

CAMPO

John Tallmadge

GoTriangle

months.

The TPAC charged our Wake County Bus Plan Core Technical Team with developing a plan to implement the voter-approved Wake Transit Plan in a manner that would: • Prioritize investment in routes that attract the most riders, but continue investing in routes in less dense communities, • Balance investments in transit infrastructure and new services to create a network that will be robust and viable in the long term, • Ensure the majority of Wake County residents have access to reliable transit

Saundra Freeman GoTriangle David Eatman

City of Raleigh

Michael Moore

City of Raleigh

Kelly Blazey

Town of Cary

Danna Widmar

Town of Cary

Mark Matthews

Town of FuquayVarina

rapid change and innovation. Efficient, affordable mobility will be key to ensuring

Het Patel

Town of Garner

we, as Wake County residents, can maintain and improve our quality of life as we

Kendra Parrish

Town of Holly Springs

Jason Brown

Town of Knightdale

Ben Howell

Town of Morrisville

Danny Johnson

Town of Rolesville

David Bergmark

Town of Wendell

MacKenzie Day

Town of Zebulon

Cathy Reeve

North Carolina State University

Tim Brock

Research Triangle Park Foundation

services, and • Focus investment on projects that will enhance customer service and the user experience.

The growth of our region represents an opportunity and a challenge. It is happening at a time when many sectors, including transportation, are undergoing

grow. Investing in a high quality public transportation system can help to ensure this happens in a way that is equitable and sustainable.

Over the course of this project, we developed policies to guide our decisionmaking, conducted technical and financial analyses, and engaged community members and leaders for feedback at each stage of the process to strengthen and improve our recommendations.

We believe the resulting Wake County Bus Plan represents community values and helps to implement the Wake Transit Plan in a way that is equitable, efficient, and provides valuable returns on Wake County taxpayers’ investment in transit.

Finally, I would like to acknowledge the hard work and commitment of my fellow TPAC members and our Core Technical Team in creating this plan. My thanks also to the team of staff and consultants who supported our work.

Sincerely yours, Chip Russell

Acknowledgements WAKE BUS PLAN CORE TECHNICAL TEAM MEMBERS NAME

JURISDICTION

ROLE

Jennifer Green

GoTriangle

Primary/Project Manager

Mary Kate Morookian

GoTriangle

Alternate/Project Manager

Adam Howell

CAMPO and GoCary

Primary

Bret Martin

CAMPO and GoCary

Primary

Nicole Kreiser

Wake County

Primary

David Walker

GoRaleigh

Primary

Danny Johnson

Town of Rolesville

Primary

Tim Gardiner

Wake County

Alternate

Christine Sondej

GoCary

Alternate

Kevin Wyrauch

GoCary

Alternate

Brandon Watson

GoRaleigh

Alternate

Mila Vega

GoRaleigh

Alternate

Jon Dodson

GoTriangle

Alternate

Anita Davis

GoWake Access

Alternate

Dylan Bruchhaus

Town of Morrisville

Alternate

Ben Howell

Town of Morrisville

Alternate

Kelly Blazey

GoCary

Contributor

Erik Landfried

GoTriangle

Contributor

Juan Carlos Erickson

GoTriangle

Contributor

David Powe

GoTriangle

Contributor

Steven Schlossberg

GoTriangle

Contributor

Ashley Hooper

GoTriangle

Contributor

Liz Raskopf

GoTriangle

Contributor

Het Patel

Town of Garner

Contributor

CONTENTS CONTEXT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Wake Bus Plan Governance & Creation of the Transit Planning Advisory Committee (TPAC).3 What We Did. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Governance and Decision-Making Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Technical and Financial Analysis. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Public Engagement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Guide to the Wake Bus Plan Document Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

WAKE COUNTY Bus Plan Primer

About this Report

About this Report The Wake Bus Plan Primer is a guide to the elements that make up the Wake Bus Plan and the relationships between these elements. It provides the reader with the necessary information to understand the regional context and process used to create the Wake Bus Plan, the elements that make up the plan, and how to navigate the Wake Bus Plan Document Library.

1

Part 1 provides background on why the Wake Bus Plan was developed and what it aims to achieve, along with the governance structure put into place to guide the plan development process.

2 3

Part 2 describes the process used to develop the Wake Bus Plan and the resulting work products from this 18-month effort.

Part 3 depicts the relationships between the documents associated with the Wake Bus Plan and provides links to access these resources.

ACRONYM

DEFINITION

BRT

Bus Rapid Transit

CAMPO

North Carolina Capital Area Metropolitan Planning Organization

CFA

Community Funding Area

CFAP

Community Funding Area Program

CHSTP

Coordinated Human Service Transportation Plan

CTT

Core Technical Team

ILA

Interlocal Governance Agreement

SRTP

Short-Range Transit Plan

TPAC

Wake County Transit Planning Advisory Committee

WAKE COUNTY Bus Plan Primer

1

Introduction

CONTEXT With over one million residents today, Wake County is growing by more than 60 people per day. To help safeguard and improve quality of life, in 2016 voters in Wake County approved a half-cent sales tax to invest in transit improvements.

The $2.3 billion tax package funds improvements in public transportation services and facilities between 2017 and 2027. The investment strategy, known as the Wake Transit Plan, reflects a vision for transit service development articulated as “Four Big Moves.” The Four Big Moves are:

CONNECT REGIONALLY: Create cross-county connections by developing a combination of regional rail and bus investments.

The investment plan reflects a Durham-Wake commuter rail project as well as a series of regional express bus routes.

CONNECT ALL WAKE COUNTY COMMUNITIES: Connect municipalities in Wake County plus the Research Triangle Park (RTP) and Raleigh-Durham International Airport (RDU). This investment will include a combination of regional and express bus routes.

FREQUENT, RELIABLE URBAN MOBILITY: Develop a frequent XX

transit network in Wake County’s urban core. The frequent transit network will include bus rapid transit (BRT) service and high-frequency bus services along major corridors in Wake County.

ENHANCED ACCESS TO TRANSIT: Improve existing fixedroute services by making service more frequent, providing service during more hours of the day, and adding more service on weekends. Invest in capital projects that will improve the speed and reliability of bus service and make it easy for passengers to learn about the service and pay fares, and create safe, comfortable areas to wait for the bus. Provide matching funds for community-based transit services to enhance transit access in communities with limited fixed-route transit service.

Increase funds for paratransit and demand-response service in non-urbanized parts of the county.

1

WAKE COUNTY Bus Plan Primer

Introduction

While the Wake Transit Plan identifies major investment projects and sets strategic goals, it does not dictate or prescribe individual service projects or lay out an implementation schedule. This work is being completed through separate but related efforts: • A Major Investment Study of Bus Rapid Transit and Commuter Rail to be followed by further project development activities (http://goforwardnc.org/ project/wake-brt/ and http://goforwardnc.org/project/commuter-rail/) • The Community Funding Area Program (CFAP), a grant program to provide matching funds for transit enhancements in areas with limited fixed-route services, implemented in late 2018 (http://www.campo-nc.us/funding/CFAP) 2

• The Wake County Bus Plan (Wake Bus Plan), approved in January 2019, which includes: »» 10-Year Operating and Capital Plan for fixed-route bus service and capital improvements to be implemented by 2027. »» Short-Range Transit Plans for GoRaleigh, GoCary, and GoTriangle, and a short-range capital plan for Wake County, with detailed implementation information for investments to be made between 2019 and 2024. »» A Fare Integration Study to develop recommendations on regional fare coordination to improve rider convenience and move toward more seamless integration of transit services »» A Bus Maintenance Facilities Assessment that will ensure adequate bus operations and maintenance facilities to support expanded bus service. This analysis identified needs and investment costs as well as opportunities for clean fuel technologies. »» Community Funding Market Analysis to help communities eligible for CFAP grants understand both the need and potential for transit service in and between their communities »» The 2018 Coordinated Human Service Transportation Plan (CHSTP) Update, which sets regional priorities for transportation investments and initiatives for human services and public transit coordination

The purpose of this document is to describe the process through which the Wake Bus Plan was developed, provide an overview of Plan components, and describe the relationships between and among Plan elements.

WAKE COUNTY Bus Plan Primer

Introduction

WAKE BUS PLAN GOVERNANCE & CREATION OF THE TRANSIT PLANNING ADVISORY COMMITTEE (TPAC) The Wake Transit Plan, and thus the Wake Bus Plan, is governed by three entities and their respective executive bodies: • The North Carolina Capital Area Metropolitan Planning Organization (CAMPO) Executive Board

“

• The GoTriangle Board of

The TPAC is charged with coordinating planning and implementation of the Wake Transit Plan.”

Trustees • The Wake County Board of Commissioners These three entities entered into an Interlocal Governance Agreement (ILA), which created the Wake County Transit Planning Advisory Committee (TPAC). The ILA made the CAMPO Executive Board and the GoTriangle Board of Trustees responsible for ongoing technical and financial decisions related to plan implementation.

The TPAC is a staff-level advisory committee composed of representatives from agencies and local governments with jurisdiction in Wake County, and is charged with coordinating planning and implementation of the Wake Transit Plan. The TPAC serves in a structured advisory role to the CAMPO Executive Board and the GoTriangle Board of Trustees.

The TPAC designated a task steering committee to provide oversight of the Wake Bus Plan called the Core Technical Team (CTT). The CTT included representatives of all county transit agencies, CAMPO, Wake County, and one CFA-eligible town (Rolesville) to represent the interests of smaller Wake County municipalities.

The CTT met bi-weekly for the duration of the 18-month Wake Bus Plan project and reported back to TPAC at various project milestones.

3

WAKE COUNTY Bus Plan Primer

4

Introduction

WAKE COUNTY Bus Plan Primer

What We Did

2

WHAT WE DID Development of the Wake Bus Plan fell into three categories of work: • Governance and decision-making support: development of guidance for procedural and technical decision-making during the planning process • Technical and financial analysis: transit service planning and financial analysis associated with evaluating service and capital options and making recommendations • Public engagement: outreach and communications activities at various stages of plan development to seek feedback and input from Wake County community members to help shape the final plan

5

Timeline of Wake bus Plan Development

JUN 2017

JAN 2018

JUN 2018

JAN 2019

Finalize and Governance and decision-making support

Technical and financial analysis

approve plan; complete documentation

Phase I Outreach

Phase II Outreach

Phase III Outreach

WAKE COUNTY Bus Plan Primer

What We Did

GOVERNANCE AND DECISION-MAKING SUPPORT While the Wake Transit Plan provides a large investment in transit service, it is still a limited resource with competing interests in how resources are spent. The Wake Transit Plan provides a framework and goals for allocating resources, but is not prescriptive about implementation details.

Funding for the plan is allocated over ten years rather than all at once, and implementation also depends on capital and operating preparation, such as purchasing buses, building maintenance facilities, and hiring staff. Each community in Wake County has needs and aspirations for how and when these resources are spent, creating the need for transparent and fair decision-making framework to guide the CTT’s development of the Wake Bus Plan.

Decision Making during Planning This policy memo provided two primary tools for guiding the CTT’s decision-making: a process flowchart describing the paths of approval and feedback loops for CTT decisions and how disputes are resolved, and notification/approval protocol for key plan deliverables. The policy memo played a key role in the development of the Wake Bus Plan by clearly articulating the hierarchy of decision-making and the level of approval needed at each stage of development of the Wake Bus Plan.

Project Prioritization Policy The Project Prioritization Policy provides guidance on the

6

As such, the first order of business for the CTT was to

technical evaluation and scoring of transit projects included

develop guidance for decision-making during the planning

in the Wake Transit Plan. It provides a consistent and

process, for both administrative processes and technical

mutually agreed upon process for prioritizing operating and

evaluation exercises. This guidance was provided in the

capital projects. The policy was designed to reflect promises

form of three key policy memos.

articulated in the Four Big Moves and at the same time, create an internal governance structure to align and affirm regional transit investments to collectively advance the goals of the Wake Transit Plan.

Example Operating Project Scoring Sheet

OBJECTIVE

WEIGHTING

METRIC #1

METRIC #2

METRIC #3

Develop

3x

4

4

24

Connect

2x

2

3

10

Sustain

2x

4

4

16

Enhance

1x

2

1

3 FINAL SCORE: 53

4

WAKE COUNTY Bus Plan Primer

What We Did

Service Guidelines and Performance Measures The Service Guidelines and Performance Measures policy memo establishes a framework and rationale for the operation and development of transit services in Wake County. It provides consistency in the service planning process by tracking and reporting on the productivity of individual services by type as well as the overall network. The combined framework is intended to communicate a clear, consistent, and equitable service investment strategy that is understandable to the Wake Bus Plan’s stakeholders: transit riders, transit operators, elected officials, and taxpayers. It aims to: • Reflect the vision and goals of the overall Wake Transit Plan network • Ensure consistency among Wake County transit service providers • Provide transparency for decisions about future investments • Establish evaluation criteria for all services • Prioritize funding • Support Federal Transit Administration (FTA) compliance Wake County transit operators will use the Service Standards and Performance

7

Measures to plan and evaluate transit services funded through the Wake Transit Plan and make decisions about future service changes and other implementation decisions.

Transit Supportive Population and Employment Densities

<15min.

> 12 Households per acre > 16 Jobs per acre

BUS FREQUENCY

<30min.

6-12 Households per acre 8-16 Jobs per acre

3-6 Households per acre 4-8 Jobs per acre

Source: Composite data compiled by Nelson\Nygaard from various sources.

BUS FREQUENCY

<60min.

BUS FREQUENCY

WAKE COUNTY Bus Plan Primer

TECHNICAL AND FINANCIAL ANALYSIS With decision-making procedures and guidance in place, the CTT oversaw the technical and financial analysis and evaluation work that led to the phasing of service and capital projects. The first major planning task was to determine when to implement various projects included in the Wake Transit Plan. This was an iterative process that reflected a process of technical analysis, stakeholder input and public comment.

1

Identified packages of routes and services that needed to be implemented together. The grouped or “packaged” services reflect services that operated in similar corridors or had other implementation dependencies to ensure riders had access to service during phasing.

For example, in one part of Raleigh, the Wake Transit Plan might call for the elimination of two existing routes and the implementation of three new routes in the same area. All of these changes would be grouped into a package to ensure that all of the changes happen at the same time.

2

Ranked and prioritized the projects based on the prioritization process. The CTT used the Project Prioritization Policy to score and rank projects and packages of projects. The CTT used the ranking process together with estimates of available funding to develop a draft schedule for implementation phasing.

8

3

Developed draft recommendations for implementation phasing. The CTT drafted an implementation scheduled that reflected service prioritization and available funding. As an initial step, the CTT created three “snapshots” or timeframes for the transit network would be implemented. These time frames were categorized as short-term (implemented by 2021) medium-term (implemented by 2024) and longer term (implemented by 2027) and shared with stakeholders and members of the public.

4

Used stakeholder and public feedback to refine implementation. The CTT developed proposals for how to add projects year-by-year, with more detailed planning work for the projects to be added in the first six years.

The technical team adjusted the implementation schedule based on feedback from stakeholders and members of the public and laid out a year-by-year schedule for service implementation. The CTT then used this schedule to finalize the capital investment plan, which ensured necessary investments to support the transit service schedule. These plans, in turn, were translated into Short-Range Transit Plans (SRTPs) for each of the three fixed-route transit providers in Wake County: GoRaleigh, GoCary, and GoTriangle, plus a county-wide capital plan. The Wake Bus Plan also prepared a Title VI/ Equity Analysis to ensure recommendations were consistent with Federal requirements. The CTT, in coordination with the transit agencies, brought the SRTPs to stakeholders and the public as the focus of the next phase of outreach. Feedback from this phase was used to refine the SRTPs and 10-Year Operating and Capital Plan into final documents.

What We Did

WAKE COUNTY Bus Plan Primer

What We Did

10-Year Operating and Capital Plan

Short-Range Transit Plans

The 10-Year Operating and Capital Plan provides a year-

The Short-Range Transit Plans are organized into four

by-year summary of transit service and capital investments

volumes: one for each of the transit operators (GoRaleigh,

included in the Wake Bus Plan. The purpose of the

GoCary and GoTriangle), and a combined capital project

document is to guide programming for these investments

volume that describes the capital investments sponsored

over the ten years of the Plan.

by each operator. The purpose of the SRTPs is to provide

In addition to providing a year-by-year guide to service and capital investments by transit operator (GoRaleigh, GoCary, and GoTriangle), the plan describes how progress will be made toward Wake Transit Plan goals over time and describes how the plan addressed public and stakeholder feedback received during plan development.

detailed information on the routing, schedule, and other important operating considerations for each route to be added or changed and each capital project scheduled to be underway (though not necessarily complete) by 2024. This information will be used by transit operators to plan for and implement service changes and capital projects.

Wake Bus Plan – Frequent (15 minutes or better) Transit Service within Walking Distance to Jobs and Population

Percent of Wake County population living within 3/4 of a mile of 15 min or faster transit service

2018 2027

21%

Percent of jobs in Wake County within 3/4 of a mile of 15 min or faster transit service

2018

20%

2024

2024

8% 15%

9

29%

2027

45%

The capital plan supports service implementation with

The SRTPs also included an equity analysis, which evaluated

investments in passenger facilities and supporting

the impacts of proposed service changes on minority and

infrastructure required to make the transit service more

low income communities. The findings from this analysis

accessible, safer, and easier to use. Investments will support confirmed that the recommendations included in the bus operations with a robust vehicle replacement plan and

SRTP would have no disproportionate impacts on minority

funding for existing and new maintenance facilities. The

populations or persons with low incomes.

investment plan also includes projects to improve service speed and reliability and ensure adequate maintenance support.

Supporting Planning Documents Four additional projects to assist with implementation of the Wake Transit Plan were completed concurrently with fixed-route bus service and capital planning efforts: a Transit

WAKE COUNTY Bus Plan Primer

What We Did

Facility Assessment, a Market Analysis for Community

Community Funding Market Analysis

Funding Areas, a Fare Integration Study, and the

The purpose of the Community Funding Market Analysis is

Coordinated Human Service Transportation Plan Update.

to help the communities eligible for the CFAP understand

This section describes each of these efforts and how they

both the need and potential for transit service in and

relate to the Wake Bus Plan.

between their communities by examining characteristics that shape the demand and need for public transportation:

Transit Facility Assessment

population and employment density, socioeconomic

The CTT oversaw a parallel planning activity aimed at

characteristics, and planned transit capital and service

ensuring the Wake Transit Plan providers had adequate

investments. The Market Analysis provides an assessment

facilities to maintain and operate transit vehicles over

of these factors for the 10 non-urban core Wake County

the 10-year period of the Plan. This effort included on-

municipalities and Research Triangle Park. It serves as a

site assessments of existing operations and maintenance

companion to the 10-Year Operating and Capital Plan and

facilities, discussions with stakeholders, future vehicle and

SRTPs, helping communities that do not have significant

fueling technology needs, and financial analysis of the costs

amounts of fixed-route transit investments in the Wake

and benefits associated with different investment options.

Bus Plan understand the types of services that may be most

Study recommendations were incorporated into the capital

successful in their areas.

budgeting.

10

WAKE COUNTY Bus Plan Primer

What We Did

Fare Integration Study

Coordinated Human Services Transportation Plan

The Wake and Durham County Fare Integration Study

To serve the needs of seniors, people with disabilities, those

provides a comprehensive review of the current fare system

with low incomes, and veterans, the Raleigh Urbanized Area

and policies for four agencies operating in the region—

2018 Coordinated Human Services Transportation Plan

GoCary, GoDurham, GoRaleigh, and GoTriangle. Across the

(CHSTP) Update sets regional priorities for transportation

region, opportunities exist for more common fare purchase

investments and initiatives for human services and public

and collection procedures, as well as standardization of

transit coordination. It is an important component of the

some fare policies among the different providers. The

Wake Bus Plan because it complements the planning and purpose of this study is to help the region better understand analysis work completed for fixed-route services in the 10how various policy and fare changes will impact the Year Operating and Capital Plan and SRTPs. ridership and revenue of individual agencies and the region as a whole.

The CHSTP Update was prepared with involvement of a Coordinated Human Service Transportation Plan Working

This study included a comprehensive evaluation of the

Group, a sub-committee of the CTT. The Working Group

existing fare structure, pricing and policies, a review of peer

included regional stakeholders, including Wake County

agencies and fare-related best practices, and input from

transit operators (GoRaleigh, GoCary, GoTriangle and

stakeholders. The Fare Integration Study also included an

GoWake Access) and CAMPO.

equity analysis, which evaluated the impacts of proposed fare changes on minority and low income communities.

Findings confirmed there would be no disproportionate impacts on minority populations or persons with low incomes.

The Fare Integration Study was an important component of the Wake Bus Plan development process because the Bus Plan involves coordinated service plans for the three Wake County fixed-route transit operators and assumes that many passengers will ride routes provided by multiple operators. If implemented, the simple and consistent fare structure and policies included in the Fare Integration Study will reduce the complexity of the transit system and contribute to an improved passenger experience, especially for those who ride more than one transit operator’s routes.

11

WAKE COUNTY Bus Plan Primer

12

PUBLIC ENGAGEMENT The Wake Bus Plan was developed with significant community input that was collected in three phases: understanding consumer priorities (Fall 2017), sharing a plan for phasing in transit improvements (Spring 2018) and collecting comments on recommendations proposed between 2019 and 2024 (summer 2018). Ultimately, the recommended Wake Bus Plan reflects an iterative process of technical and financial analysis, community input, and CTT direction.

Each phase of outreach involved a combination of activities and materials, including in-person meetings and presentations, online and paper surveys, supporting online information, and social media posts. Key meeting materials, including presentations and surveys, were translated into Spanish.

What We Did

WAKE COUNTY Bus Plan Primer

What We Did

Phase I Outreach: Understanding Consumer Priorities (October-November 2017) The first phase of Wake Bus Plan outreach focused on understanding how Wake County residents prioritized different types of transit projects and weighed investment tradeoffs. The objectives for this phase were to gather public input to help set priorities to guide transit investments in the county, identify transit service preferences, and understand how priorities vary by sub-group, such as frequent transit riders and underserved populations. During October and November 2017, 12 public meetings were held throughout Wake County.

The in-person events during this phase were accompanied by a project website and an online and paper survey that was completed by over 2,500 people, more than 60 percent of whom did not use transit at the time of the survey. Priorities expressed in the survey results include: • Increased service to areas where people, jobs, and demand for transit already exist rather than adding service to places that have limited or no service • Investing in projects that attract the most ridership and improve access to underserved neighborhoods • Connecting residential areas of Wake County to job centers within Wake County Full results and analysis of Phase I Outreach can be found in the Phase I Summary Report.

13

¿Cuáles ¿Cuáles son son sus sus Prioridades?

Prioridades?

Comience Comienceaaimaginar imaginarloloque quedesea desea Servicio Servicioadicional adicionaldurante durantelas las tardes de días de semana tardes de días de semana

o o

Más Másservicio serviciodurante duranteelel sábado y domingo sábado y domingo

Servicio Servicioadicional adicionaldurante durante tiempos tiemposocupados ocupados

o o

Servicio Serviciodistribuido distribuidodurante durante todo todoeleldía día

Paradas Paradasadicionales adicionales(viajes (viajes más largos) más largos)

o o

Mejorar Mejorarelelservicio servicioexistente existente

o o

Menos Menosparadas paradas(Distancias (Distancias más largas a las paradas más largas a las paradasde de autobús) autobús) Introducir Introducirservicio servicioaaáreas áreas nuevas nuevas

WAKE COUNTY Bus Plan Primer

What We Did

Phase II Outreach: Transit Improvements Phasing (April-May 2018)

Pop-Up Events

This phase of outreach included four formal meetings,

Pop-up events bring public meeting information out to the riding public, usually at transit centers, where staff set up a table with materials and information and are available to answer questions and gather feedback.

five pop-up events, 22 community events, social media

Community Events

Phase II public outreach took place in April and May of 2018. The objective of the public outreach effort was to educate the community about the Wake Bus Plan and to gather feedback on the phasing and implementation of the plan.

coverage, a survey, and updated information on the project

Having a presence at community events such as summer festivals is a good way to reach a broad audience and inform the general public about transit projects and plans. At community events, staff set up tables and posters and are on hand to discuss plans and answer questions.

website. Overall, the results from public feedback at events and the survey indicated that people were generally supportive of the proposed phasing of transit improvements over time, including regional and frequent transit services, though many people indicated a desire for more improvements to be implemented more quickly.

14

Phase II

PROPOSED SERVICE CHANGES BETWEEN 2022 & 2024 Projects implemented between 2022 and 2024 focus on building the frequent transit network.

Proposed Service Changes will occur:

¿Cuáles son sus Prioridades?

2018

2021

2024

Phase II: Proposed Service Changes between 2022 and 2024

Wake Forest

Peak Weekday Transit Service Network

Percent of Population in Wake County living within ¾ of a mile of transit

2027

FRANKLIN

401

DURHAM

Wake Transit Plan is 42% working towards increasing access 53% to 54% of residential population and 79% of jobs.

Existing Network

All-day Service

Comience a imaginar lo que desea 2024 Network

Frequent Service

8%

Rolesville

17%

Percent of Population County living ¾ of a mile of transit 0% 20% in Wake 40% 60% 80% within 100%

All-day Service

8% 0%

17% 20%

20%

Frequent Service

40%

73% 60%

79% 80%

Existing Network

100%

2024 Network

AM

CHATH

53%

2024 Network Percent of Jobs in Wake County within ¾ of a mile of transit Frequent Service

70

Existing Network

Servicio adicional durante las tardes de días de semana 42%

All-day Service

73%

20%

20%

60%

108 Existing

80%

2024 Network

��� ���

Existing

55% Coverage

Ridership vs. Coverage

55% Coverage

o

495

Apex

JOHNSTON

40

Garner

o

2024 RIDERSHIP ROUTES provide higher frequency service to areas with a greater density of population and jobs Existing COVERAGE ROUTES are generally lower frequency services that extend across the County, serving lower-density places where high transit ridership is not a realistic outcome

COVERAGE ROUTES are generally lower frequency services that extend across the County, serving lower-density places where high transit ridership is not a realistic outcome

Servicio distribuido durante todo el día 440

1,087 Existing

RIDERSHIP ROUTES provide higher frequency service to areas with a greater density of population and jobs

Wendell

40

1

100%

Mejorar el servicio existente

45% Ridership

64

XXX 2024

Hours each Weekday ParadasRevenue adicionales (viajes Ridership vs. Coverage XXX XXX más largos) 108 1,087 2024

DOWNTOWN RALEIGH

Cary

Existing Network

79%

Peak Weekday Vehicles

45% Ridership

64

Knightdale

34% 40%

Zebulon

440

Morrisville

64

Servicio adicional durante Peak Weekday Vehicles Revenue Hours each Weekday tiempos ocupados XXX 2024

495

540

40

34%

All-day Service

0%

Más servicio durante el sábado y domingo

WAKE

o

Percent of0%Jobs in20% Wake County within ¾80% of a mile of transit 40% 60% 100%

Frequent Service

1

540

o

Menos paradas (Distancias más largas a las paradas de autobús) 401

Holly Springs

Fuquay-Varina

Proposed Route Improvements

Introducir servicio a áreas nuevas

Note: The Wake Transit Plan includes dedicated funding to provide additional connector services in Wake County municipalities other than Cary and Raleigh, known as “Community Funding Areas.” The Community Funding Area services will connect into the Wake Transit network shown above, and are currently under study.

Existing Service Every 15 min. or better Every 30 min. or better Every 60 min. or better Peak hour service only Discontinued service

Route alignments and implementation phases are draft and subject to change

NTY BUS NETWORK WAKE COUNTY Bus Plan Primer

What We Did

outes by Frequency

Phase III Outreach: Short-Range Transit Plans (August-September 2018) The primary objective for the third round of public FRANKLIN

Year-by-Year Changes

By Operator GoCary

engagement, conducted in August and September 2018, 2L

Southeast Raleigh Package: 17, 18, 18s, 19

was to present detailed information and collect feedback on 1 40

WR X

Wake Bus Plan service implementation activities planned

7 Weston Parkway

GoRaleigh Northwest Raleigh Package: 4, 26, 27, 36

2019

for the short term, between 2019 and 2024. This phase 25

2

8L

included several activities and events: online information

GoCary

including opportunities to provide comment directly online, 34

32

WAKEsix presentations at municipal four formal public meetings, 23L

33 New Hope-Knightdale (Weekday)

GoRaleigh 401 Rolesville

council meetings, nine pop-up events, and attendance at 24L

Garner: 20, 20L

eight community events. Feedback collected during this

8

105 Raleigh-RTC (Interim)

GoTriangle 310 RTC-Cary (Interim)

phase focused on specific route and capital improvement 1

311 Apex-RTC NRX North Raleigh Express (Interim)

15L

16

proposals, resulting in several changes to the transit 10 3

15

33

agencies’ SRTPs:

2020 GoCary

18S 55X

87 • Revision of route proposals and a commitment to

19

6 Buck Jones (Eliminated) 9B Buck Jones

GoRaleigh 9 Hillsborough

ZWX

21

1 Crossroads 2 Maynard (Eliminated) 3 Harrison 6 Buck Jones (Interim) HSX Holly Springs-Apex-Cary-Express

evaluate additional options for service improvements in 18

17

5

specific areas of the county

Cary-Raleigh (Eliminated) GoTriangle 301 305 Apex-Raleigh

2021

7

JOHNSTON

40X

20

• Implementation of strategic bus stop improvements 20L

GoTriangle

100 Raleigh-Airport-RTC

GoRaleigh

33 New Hope-Knightdale (Weekend) 34 Wake Tech North Falls of Neuse: 2, 2L, 25, 32 Fuquay: 29, 40X, FRX

2022

sooner than originally planned • Standardization of the expectations for bus passenger amenities to ensure consistency in the level of investment across jurisdictions and agencies Route Frequency 15 Mins 30 Mins 60 Mins 60 Mins Peak Periods Only Data Sources: Censis TIGER, Wake County

2023 GoCary GoRaleigh

2024

9A Trinity 21 Caraleigh Glenwood: 6, 6L, 6La Oberlin-Six Forks: 8, 8L, 16 5 Biltmore Hills 20 Garner (Weekend) 20L Garner South (Weekend)

15

WAKE COUNTY Bus Plan Primer

16

Public Engagement Policy

WAKE COUNTY Bus Plan Primer

3

Guide to the Wake Bus Plan Document Library

GUIDE TO THE WAKE BUS PLAN DOCUMENT LIBRARY As described in Parts 1 and 2, the Wake Bus Plan comprises several related policy memos, plans, and supporting documents. These elements can all be found in the Wake Bus Plan Document Library. The graphic on the following page describes how the items in the Wake Bus Plan Document Library relate to one another.

17

WAKE COUNTY Bus Plan Primer

Guide to the Wake Bus Plan Document Library

Guide to the Wake Bus Plan Document Library Decision Making During Planning CORE TECHNICAL TEAM OVERSIGHT

Phase I Outreach

Project Prioritization Policy

18

Service Guidelines and Performance Measures

Phase III Outreach

Facility Assessment

10-Year Operating and

Short-Range Transit Plans

Capital Plan

GoRaleigh, GoCary, GoTriangle, Capital

Phase II Outreach Equity Analysis

SUPPORTING PLANNING DOCUMENTS FOR 10 YEAR PLAN AND SRTPs

Fare Integration Study

Equity Analysis

CFA Market Analysis

Coordinated Human Service Transportation Plan

WAKE COUNTY Bus Plan Primer

19