Sweeping March 2019 VOLUME 43 #3
The Journal of Chimney and Venting Technology
2019 NCSG Convention Exhibitor Profiles
Convetion Presentation Sneak Peek: Online Marketing In 2019 Meet a Member— Blume Convention and Trade Show Schedule
NEW M-FLEX PLUS
Introducing our New M-FLEX LINER PLUS Introducing the new M-Flex Plus! It’s more flexible than our standard M-Flex Liner and it’s perfect for navigating through offsets. Used for wood, oil, coal, and gas appliances. UL 1777 Listed and Tested all fuel 316 .005” stainless steel liner. Each of our M-Flex Plus kits comes with installation instructions and a lifetime warranty. M-Flex Plus adapter required. The adapter is included in standard length and kits.
Departments President’s Letter 3 In Case You Missed It 4 Editor’s Letter 5 History Project 12 Coach’s Corner 28 Sweeps Say 34 Membership Memo 38 Dates and Events 39 New Members 45 Around the Tech Center 46 Classifieds 47 Darwin Award 48
On the Cover: Photo of the Norfolk waterfront. Courtesy of the Visit Norfolk
Table of Contents Sweeping March 2019 Volume 43 Issue 3
Features A Sneak Peak At Our Presentation: Online Marketing In 2019
NCSG Norfolk 2019 National Convention Logo
76.60.0.14 3.3.100.0 64.19.33.0
NCSG 2019 Exhibitor Profiles
Meet a Member— Blume
Convention Bell MT Regular and Trade Show Schedule
Exhibitor Profiles NCSG 2019 NCSG
6 14 31 36 Norfolk
Norfolk
March 2019
NCSG
Norfolk
Smoke Chambers and Cast in Place Liner Installation (866) 283-8667 Ext. 706
Factory Built Fireplace Installation and Replacement (866) 283-8667 Ext. 701
Dryer Vents (866) 283-8667 Ext. 707
Gas Appliance Venting, Gas Logs and NFPA 54 (866) 283-8667 Ext. 702 Oil Appliance Venting and NFPA 31 (866) 283-8667 Ext. 703 Chimney Inspection, Documentation and NFPA 211 (Levels of Inspection) (866) 283-8667 Ext. 704
Installation and Venting of Pellet Stoves (866) 283-8667 Ext. 708 IRC and NFPA 211 (Code Questions) (866) 283-8667 Ext. 709 Customer Service and Customer Communication (866) 283-8667 Ext. 710 General Sweeping and Repair (866) 283-8667 Ext. 711
NATIONAL CHIMNEY SWEEP GUILD BOARD OF DIRECTORS 2018-2019
TECHNICAL ADVISORY COUNCIL
Masonry Fireplace Construction and Restoration (866) 283-8667 Ext. 700
2 S W E E P I N G
STAFF
Resources 2155 Commercial Drive Plainfield, IN 46168 (317) 837-1500 Fax: (317) 837-5365
Megan McMahon Executive Director mmcmahon@ncsg.org
Penny Seals Program Coordinator pseals@ncsg.org
Darcy Marlett Director of Communications and Marketing dmarlett@ncsg.org
Sara Sichting Systems and Records Coordinator ssichting@ncsg.org
Russell Dimmitt Education Director rdimmitt@ncsg.org
Annemarie Stockton Membership & Outreach Coordinator astockton@ncsg.org
Charissa Benge Mahaffey Office Coordinator cmahaffey@ncsg.org Donna Lee Kasmer CSIA Certification Coordinator dkasmer@csia.org
March 2019
COMMITTEE CHAIRS and TASK FORCES 2018 – 2019
Be advised that advice given by NCSG’s Technical Advisory Council (TAC) reflects best practices of the chimney sweeping industry. However, we are unable to account for any particular type of situation since regional variations in construction practices and additional environmental, physical and geographical factors necessarily vary the level of service appropriate for a particular fireplace and/or chimney. Additionally, local laws and ordinances may govern and/ or supersede the information and any recommendations provided. Final determinations are the responsibility of a local professional with firsthand knowledge of the situation, and the local Authority Having Jurisdiction (AHJ). Neither NCSG nor any member of TAC will be held liable for any damages whatsoever resulting from the use of or reliance on information provided by anyone associated with TAC. By your use of this member benefit you acknowledge acceptance of these terms.
Region 6 Bob Ferrari (530) 941-5818 bob@flueseason.com
Vice President, Region 4 Jeff Keefer 513-248-9600 info@chimneycareco.com
At-Large Director Gregg Boss (636) 391-2226 englishsweep@att.net
Treasurer, Region 3 Ron Rust (803) 730-5858 tophatswp@aol.com
At-Large Director Jeff Peterson (703) 444-5155 jeff@potomacservices.net
Secretary, Region 1 Matt Mair (603) 525-7905 matt@blackmoosechimney. com
At-Large Director Dennis Dobbs (256)-845-9814 ddobbs@olympiachimney.com
Region 2 Bill Thornton (215) 540-9787 wissahickonvalleysweep@ yahoo.com
Stainless Steel Liner Installation (866) 283-8667 Ext. 705 To contact any member of the Technical Advisory Council, please call (866) 283-8667 and select the extension for the person who is best qualified to answer your question:
President, Region 5 Jasper Drengler (715) 304-8934 drengler01@gmail.com
Supplier Representative Stuart Karanovich (765) 966-5084 stuartk@saversystems.com
Bylaws Jeff Keefer 513-248-9600 info@chimneycareco.com
NFPA 211 Representative Jim Brewer (757) 523-2400 jbrewer@magic-sweep.com
Ethics Andy Raycroft (703) 836-7858 andy@rooftopchimneysweeps.con
NFPA 31 Representative John Pilger (631) 863-2460 chimneyman@aol.com
Governance Tom Hunkele (641) 774-8056 topnotchchimney@gmail.com
NFPA 54 Jim Brewer (757) 523-2400 jbrewer@magic-sweep.com
Government Affairs Jeff Keefer 513-248-9600 info@chimneycareco.com
Technical Advisory Council Michael Segerstrom (908) 253-9190 chimneysweeps@optonline.net
International Relations John Pilger (631) 863-2460 chimneyman@aol.com
Scholarship Committee Gregg Boss (636) 391-2226 englishsweep@att.net
Membership Bob Ferrari (530) 221-3331 bob@flueseason.com
ADVERTISING RATES for Sweeping: The Journal of Chimney & Venting Technology may be obtained by contacting Malisa Minetree at (317) 815-4688 or sweepingads@me.com Layout and design by David Bruce, Red2 Design Bureau NCSG encourages industry partners to submit press releases and articles to editor Darcy Marlett at dmarlett@ncsg.org. Submissions should contain items of interest or importance to the chimney and venting industry. Submissions should not contain direct solicitations, prices, or a call to action on the part of our readers. Submissions may contain images or artwork attached in a .jpg format. In all cases, NCSG reserves the right to edit submissions to fit space limitations, keep the release and publish at a later date, or refuse to publish the release for any reason. Neither publishing, nor refusing to publish the submission should be considered a statement of NCSG’s opinion regarding the release. NCSG further reserves the right to reject at any time any advertising determined not to be in keeping with the publication’s standards. Acceptance of advertising by Sweeping magazine does not necessarily constitute endorsement of products or services advertised. NCSG does not make any effort to review or substantiate claims made by advertisers. © 2019 National Chimney Sweep Guild, 2155 Commercial Drive, Plainfield, IN 46168. (317) 837-1500
T
he last year seems to have flown by and convention time is approaching fast. Now I could tell you all about the class schedule, the city, the amazing things staff is lining up but I’m sure others will touch on that this issue. I want to tell you about the benefits you won’t read about in any of our convention promotions. It’s true that sales, business and technical training is available in many forms. You could sit home and get a lot of good information off different training platforms. The most important and beneficial part of convention is when you step out of your comfort zone and make friends with others in the industry. Norfolk will be my 20-year mark of working in the industry (not counting the half dozen conventions I attended as a kid). In those twenty years I have made true lifelong friendships. I’m sometimes too proud or embarrassed to ask for help or share some of my failures. However it’s amazing when you learn others have had or currently have the same struggles. The willingness to share information is unlike any other industry I’ve been a part of. To get the most out of your convention experience you have to hang around and make friends and join in conversations. We are all just people, we all have made mistakes, we all started somewhere. I love meeting new people. I started out my business beyond broke. At one point I was homeless, I’ve slept in my truck at conventions. I have my fellow sweeps to thank for where I am now. Find those
who have been around and ask questions, ask for information, ask to go to dinner. I love this industry for everything it has done for me and now I’m humbled to serve and give back as much as possible. So, in summary: Hi, I’m Jasper Drengler the President of the National Chimney Sweep Guild and I’ve failed in more ways than most. The Guild and its amazing members have formed me into the man I am today. I love the friends I’ve made and I want to make more. Please find me in Norfolk and let’s trade stories and grow together. Jasper Drengler NCSG President
President’s
Letter Jasper Drengler
President
3 S W E E P I N G March 2019
In Case You
Missed
it…
4 S W E E P I N G March 2019
Don’t forget to vote! Don’t forget to vote for the 2019 NCSG Election before March 17th! Check your email for your election specific username and password and cast your ballot at: https://vote.associationvoting.com/ncsg/
Register before prices go up on March 15th! Don’t miss out! Prices will go up after March 15th for the 2019 NCSG National Convention and Trade Show in Norfolk, VA. From our opening keynote with Eric Chester to the closing awards banquet convention will be packed with opportunities for education, networking and of course fun! www.ncsgconvention.org/register
Enhance Your Listing on NCSG.org You can now add a list of services your company provides along with a brief description of your company on your www.NCSG.org profile. Just fill out the short form at this link: bit.ly/NCSGlisting
W
elcome to the annual convention issue of Sweeping Magazine. In this issue you will find lots of great information about the 2019 NCSG National Convention and Trade Show.
attendee you’ll want to check out our executive director’s column, Around the Tech Center. This month’s column focuses on how we can help welcome our first time attendees and insure they have a fabulous experience!
One of the highlights of this issue each year are the exhibitor profiles. These give you a sneak peak into all of the great products and services that will be represented at this year’s trade show.
Don’t forget there is a ton of great information about convention and our host city of Norfolk, VA at our website: www.ncsgconvention.org.
Will this be your first NCSG Convention? Be sure to read this month’s Membership Memo for a preview of what you will learn at the First Time Attendee Orientation being held Tuesday evening before we kick-off convention activities. If you’re a long time convention
Editor’s
Letter Darcy Marlett Editor
Cheers, P.S. If you haven’t registered yet be sure to before prices go up on March 15th!
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March 2019
5 S W E E P I N G
A Sneak Peak At Our Convention Presentation: Online Marketing In 2019
2019
Taylor Hill
6 S W E E P I N G
Spark Marketer It’s almost that time again -- convention time -- and we couldn’t be more excited. As a marketing company that serves over 100 chimney sweeping businesses across the nation, there’s nothing we like more than seeing new and familiar faces, and spending some time with some of our favorite people. It’s why we never miss an NCSG convention! But we can’t lie. One of the reasons we’re so excited about this year’s convention is that we’re going to be talking about some of the current marketing trends, challenges, and predictions that today’s business owners need to consider. And boy, is there a lot to cover this year! As marketing nerds who love helping service businesses thrive, this kind of stuff really gets our motors running. But our real goal is to provide you with actionable tips and useful knowledge that you can use to plan your year and the years ahead.
March 2019
So what can you expect to learn during our presentation? Some of the things we’re going to be talking about are: • What aspects of local marketing are outdated and no longer helpful and which aspects are still solid and bringing great results. • What’s the most impactful area of search, and what technologies and trends are going to disrupt search or change the way people look for and find businesses like yours. • Why content is still KING and what types of content you should invest time and energy into producing. Of course, we’ll also talk about where you should be publishing and sharing that content. • Why having a review generation and response system in place is no longer a suggestion, it’s a must!
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• What you need to know about Google Local Service Ads and how they will impact you once they enter the chimney sweeping vertical. • How to safely use tracking numbers, without negatively impacting your SEO efforts. • What Google’s Mobile First Indexing update means for you and what you need to do to your website to keep those rankings up. We’ll also talk about our predictions for this year and provide you with several actionable tips that you can immediately work into your 2019 marketing plan. But with the high rate of change that defines the online marketing landscape, you need more than just a yearly presentation or snapshot. You need to stay ahead of the curve if you want to stay ahead of the competition -- and for most companies, that means you need a trustworthy marketing partner that really knows your industry. Keeping Up With The Changes Is Exhausting -- Do You Have A Marketing Partner That Can Help? The bottom line is this: the world of internet marketing is changing at a rapid pace. In the last year alone, there were nearly 100 major Google, Yelp, etc. updates that impacted local businesses. And that doesn’t include all of the sometimes daily algorithm changes, new trends and technologies, and shifts that can shape the local marketing landscape. In 2018, we saw Google Local Service Ads take off (although they’re not yet available for chimney sweeps); Google Posts become a lucrative thing, and then quickly become a less lucrative thing; Yelp and Google remove thousands of legitimate reviews; Facebook eliminate organic reach for businesses; Google roll out the Mobile First Indexing algorithm; and so on and so on.
8
Do you think Angie’s List, HomeAdvisor, Yelp, or whatever platform you spend your marketing dollars on is keeping up with all of these changes for you? What they’re concerned about is how much money you’re investing with them, not where you’re ranking in Google or if your Facebook ads are bringing you business. And even if you subscribed to every SEO and search email newsletter out there, you’d have to quit running your business just to read it all and keep up with the changes and updates.
S W E E P I N G
Obviously that’s not a good option, and luckily,
March 2019
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it’s not your only option. When you choose a knowledgeable, curious, and transparent marketing partner -- someone who stays up to date on what’s changing, what’s staying the same, and what’s coming down the pike -- you’ll be better equipped to navigate the wild ride and adjust your marketing plan accordingly, without working even longer days. Whether you choose us or someone else, by hiring a company that knows and understands the changing landscape, you’ll see far better results than you’d be able to get on your own -- and without adding one more thing to your plate. Plus, you’ll be able to focus on what you do best, which is run your business, without worrying about something getting missed. Just something to think about. Well, we’ll keep it short, but we hope to see you at this year’s convention. We won’t hold back there, but we promise to move through the info at a slower pace than Google. For all of our sakes.
10 S W E E P I N G
Taylor Hill and Carter Harkins are the co-founders of Spark Marketer, a Nashville-based digital marketing company that works primarily with service businesses. They’re also the co-hosts of the Blue Collar Proud (BCP) Show, the podcast that’s all about having and living the blue collar dream; co-authors of the book, Blue Collar Proud: 10 Principles for Building a Kickass Business You Love; and co-creators of the award-winning app, Closing Commander™, which helps contractors close more estimates effortlessly. Both regularly speak at service industry trade shows and conferences across the nation. @sparkmarketer, @bcpshow, @taylorkhill, @ carterharkins, facebook.com/ sparkmarketer, facebook.com/ bcpshow/, facebook.com/groups/ bluecollarproudnation/
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he below article was written 30 years ago about our 1989 convention but could just have easily been written today (with some of the same names!) about our wonderful convention volunteers. To join the ranks of the many volunteers who have contributed to decades of successful conventions go to https://www. ncsgconvention.org/volunteer to sign up for shifts in Norfolk!
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S W E E P I N G
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March 2019
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Exhibitor NCSG Profiles Norfolk *Convention Sponsors are highlighted in red.
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A.W. Perkins
Ahrens Chimney
36 Curtis Avenue Rutland, VT 05701 800- 698-7412 www.awperkins.com tmartin@awperkins.com A.W. Perkins Company is the industry’s leading supplier of Professional Chimney Power Sweeping and Dryer Vent Cleaning Equipment. Our RoVacŽ Cleaning System pairs our RoVac Vacuum with the original ButtonLok Chimney Rods, Enforcer ButtonLok Steel Rods/Tools and Medusa whips, Stinger whips and creosote removing chains. Our spring mounted brushes for dryer vent cleaning have become industry standard, and we now offer versions for pellet stoves and air ducts. Our newest item is the PterodacTILE Flue Tile Remover/ Setter. We also make a line of high-temperature cements and mortars, high temperature silicone sealants, Hearthglass Cleaner, and Break-N-Burn fire starters. Contact us today for a catalog and look for us at industry trade shows.
2000 Industrial Ave. 800-843-4417 www.chambertech2000.com www.ahrenfire.com www.chim-proliner.com ahrenschimney@qwestoffice.net A successful chimney professional needs products and knowledge to solve customer problems at a profit. Internationally respected for the Ahrens poured-in-place chimney lining system, Ahrens offers the products and tools to boost your bottom line. Chamber-Tech 2000, an amazing high temperature insulating mortar for smoke chamber restoration, along with our newly developed Ahren-Fire fireplace restoration system are just a couple of specialty products available as profit potential to you. Call and receive our Chim-Pro Chimney & Fireplace Restoration catalog and handbook. It contains all the tools, products and knowledge to get the job done right.
March 2019
Exhibitor Profiles Approved Industries 78 Lawrence St, Hackensack, NJ 201-489-5100 and 866-439-0069 www.approvedindustries.com info@approvedindustries.com Approved Industries was founded on the belief that chimney safety is not an option—it is a necessity. The company’s dedicated team has trained countless chimney and venting professionals across the US and Canada. Through science and modern technology, Approved family of sprayed ceramic products— Thermocrete® and Smoktite—have brought innovation to the chimney repair and venting industry. Thermocrete® is a premium, durable ceramic liner for use in the repair, restoration and energy conversion of chimneys and chimney flues. Thermocrete seals holes and cracks, increases efficiency, and strengthens the chimney. Thermocrete makes it easy to retrofit chimneys for conversion to natural gas. Installation is quick, cost effective and environmentally friendly. And unlike traditional fuel conversion methods, Thermocrete
requires no major construction and does not reduce the diameter of the flue. Smoktite is a highly insulative ceramic product that is used to seal, smooth and insulate chimney smoke chambers without removing the damper frame or adjacent brickwork. Smoktite sprays on to seal the surface with a durable ceramic coating that is good up to 2291 degrees Fahrenheit and is impervious to acids, vapors, and water. Introduced in the summer of 2002, Smoktite is now being used by chimney professionals all across the country.
BAC FIRESIDE GROUP 1871 Route 9H Hudson, NY 12531 800-873-1330 www.bacsales.com INVENTORY@FIRESIDEAMERICA.COM BAC Fireside Group is the eastern USA’s premiere fireplace and hearth products distributor. We are a complete source for all your hearth needs.
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Z-Flex® Model DVI Direct Vent Kits include two Triple Lock® Gas Liners for flue exhaust and outside combustion air. Available with either extreme Extreme weather or decorative co-linear Weather Kit termination USA T. 1.800.654.5600
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Exhibitor Profiles Blaze King Industries, Inc.
146 A Street Walla Walla, WA 99362 800-456-8818 www.blazeking.com cneufeld@blazeking.com Blaze King manufacturers a full line of wood and gas stoves and fireplace inserts. Blaze King currently has 13 wood models that meets EPA’s 2020+ emissions requirements. Visit our booth to learn more about our special program just for sweeps.
Brandtastic 2265 Palmview Cir. Auburndale, FL 33823 407-414-5270 www.brandtastic1.com/chimney-sweep-websitedesign-seo/ frank@brandtastic1.com Fire Up Your Web Marketing with Brandtastic Web Design, SEO, Photography, Content Creation, Google Ads, Social Media Management, Blogging, Facebook Ads, Review Building, Email Marketing, Video and More!
Broadly 1500 Broadway, Suite 200 800-693-1089 www.broadly.com marketing@broadly.com Broadly’s customer engagement platform helps businesses manage leads, facilitate communication with today’s customers, and generate online reviews. Our mobile first approach enables owners and managers to run their businesses from anywhere in real-time. Thousands of local businesses depend on Broadly every day.
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Cascade Coil 19505 SW 90th Ct. 971-224-2188 www.cascade-homedecor.com/ joe@cascadecoil.com For over 30 years Cascade Coil has manufactured custom recessed fireplace screens and accessories in the USA. Cascade’s Home Decor division offers fireplace screens for both indoor and outdoor use in a variety of finishes. Our new Adjustable Firescreen Hanger is perfect for your budget minded customers needing to update their fireplace. A must-have for retailers offering in-home fireplace service. Add our replacement firescreens plus wands or batons to increase sales. Our
March 2019
Stainless-Steel Outdoor Dividers are perfect for helping to protect outdoor living spaces from sun, insects, birds, debris, and rain while providing shade and privacy for outdoor patios, kitchens, hot tubs, and pool areas.
Certified Chimney Professionals PO Box 300, Lemont, PA 16851 814-689-1576 CertifiedChimneyProfessionals.com contact@CertifiedChimneyProfessionals.com Certified Chimney Professionals has been providing an alternative in Chimney Sweeping Certification since 2010, as well as hosting hundreds of sweeps at the annual Chimney Expo held each year. We offer the traditional Chimney Professional Certification and the industries FIRST comprehensive Chimney Relining Certification and Certified Master Chimney Technician Certification. (CCP, CCR & CMCT Certifications) Our certifications are designed around the needs/ desires of the modern sweep. Online certification, comprehensive, & at a low cost. We save you time, travel and $$$! Or, we also come to your company for in-house training! Call for more info. Visit our website at: www. CertifiedChimneyProfessionals.com for more information. For even more training, look for our annual Chimney Expo at www.ChimneyExpo.com
Chimney Products, Inc. 11011 Glenoaks Blvd. Suite #1 Pacoima, CA 91331 800-366-8677 www.chimneyproductsinc.com chimneyproductsorders@gmail.com Chimney Products Inc. is a leading manufacturer and distributor of quality American made chimney caps, dampers, heat reflectors, smoke guards and more. Known for many years as RMR Products, Chimney Products Inc. is proud to serve chimney sweeps, stores and contractors all over the United States of America.
Chimney Safety Institute of America 2155 Commercial Drive Plainfield, IN 46168 317-837-5362 www.csia.org office@csia.org The Chimney Safety Institute of America has been the industry leader in chimney and dryer vent maintenance education since 1983. A nonprofit organization run by
Exhibitor Profiles a volunteer board of directors, we are dedicated to the education, training and certification of chimney and industry related professionals, and to educating the public about the dangers of chimney fires and other problems related to the maintenance and performance of chimney and venting systems. Our nationally-recognized credentials available to professionals include CSIA Certified Chimney Sweep, CSIA Certified Dryer Exhaust Technician, and CSIA Master Chimney Sweep.
The Chimney Sweep News (SNEWS)
12119 Lupine Ln, Klamath Falls, OR 97603 541-882-5196 www.ChimneySweepNews.com ChimneySweepNews@aol.com The Chimney Sweep News (SNEWS) is the essential publication for today’s chimney professional -- timely, educational and entertaining. In six issues per year, The Chimney Sweep News features the latest information on products, business building, skills and techniques. It is an independent trade magazine with original writing and photography contributed by working chimney sweeps, suppliers and experts in related trades. There is no other publication in the world like The Chimney Sweep News, devoted to the North American chimney professional. “Nurturing, troubleshooting, self-directly learning, risky and hard working,” wrote John Crouch. Digital or print subscriptions available. Please subscribe today! Special bonus for newly subscribing NCSG members — call us at 541-882-5196.
Chimspect
4734 Middlebranch Ave, Canton, OH 44705 888-468-1156 ChimSpect.com Jim@chimspect.com ChimSpect is dedicated to saving you time, increasing your profits and reducing liability with detailed chimney inspections and report writing. The ChimSpect app and software are designed to create detailed chimney inspection reports in record time using all the information required by NFPA 211 and record any other information your company wants included. Print or email your report with all your pictures, findings, conclusions and your customers signature from Apple or Android devices. ChimSpect is co-owned by a veteran software developer, Bill Ferguson, with over 40 years experience. Bill is a Certified Chimney Inspector, F.I.R.E. The company’s other co-owners are Jim and Becky Ferguson, owners of Ferguson’s Fireside Chimney
Cleaning Inc started 1982. F.I.R.E, CSIA, CCP Master Chimney Technician
Closing Commander 604 Gallatin Ave Suite 111, Nashville, TN 37206 615-455-5980 www.about.closingcommander.com Closing Commander unlocks the cash trapped in open estimates by effectively automating follow-up communications with customers.
Copperfield Chimney Supply 304 South 20th Street, Fairfield, Iowa 52556 800-247-3305 www.copperfield.com jsimmons@copperfield.com Copperfield is the largest chimney supply company in North America. Copperfield was founded in 1978 and currently distributes chimney and hearth products to professionals in the United States. Known for its selection, service, and helpfulness, Copperfield has long been the industry leader not only with products but also education. The education Copperfield provides has assisted many professionals in taking their business to the next level both technically and professionally. Knowing that a reliable supplier is the key to success Copperfield has the lowest back order rates and fastest shipping in the industry with all orders placed by 3 pm customer time shipped the same day.
CUI 1026 Old Stage Rd. Simpsonville, SC 29680 800-845-5301 www.cuiheat.com tiffany@cuiheat.com CUI is committed to providing dealers and distributors products quickly. We maintain the largest inventory of ready-to-ship products in the industry—with $22 million in inventory to start the peak heating season, and a minimum of $12 million inventory at the end of the season. We’re ready to ship to you whenever your need arises. We process over 600 phone calls per day, and ship orders in the system by 1 p.m. Eastern the same day.
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Exhibitor Profiles CVC Success Group
ENERVEX, Inc
1715 Colfax Dr. SE Concord NC 28025 704-425-0217 www.cvcsuccessgroup.com/ info@cvcsucessgroup.com CVC Success Group provides business coaching, consulting and is a provider of education both in person and on-line through our CVC Base Camp Education Platform. We have been providing industry support services as our product full time since 2010, and we have a team of coaches and trainers who have been through training and certification under the John Maxwell, Zig Ziglar and Jeffrey Gitomer Organizations. CVC Coaching holds the distinction of being an “NCSG Approved Provider of Education to the NCSG membership”. Check out our monthly articles in Sweeping Magazine & the NCSG Webinar we present monthly as a member benefit of the NCSG. We offer deep industry depth in the area of educational presentations, technical support services and our network of experts brings you access to the leading support staff that works to maintain our mission of “Turning Your Business Dreams Into Your Business Realities”. So if you are ready to move to the level you dream of lets talk during the show, we look forward to the opportunity to help you live your business dreams!
1685 Bluegrass Lakes Parkway 770-587-3238 www.enervex.com/ johna@enervex.com ENERVEX is a world-leading supplier of mechanical draft systems and integrated venting design solutions. Products include ENERVEX Controls, ENERVEX Dampers, RS Chimney Fan, RSHT Chimney Fan, and IntelliDraft. The ENERVEX Chimney Fan System is the Guaranteed Solution To Smoking Fireplaces.
Duct Cleaners’ Supply
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11153 S. Wilton River Rd. New Richland, MN 56072 800-634-2822 Fax: 888-634-2822 www.ductcleanerssupply.com 4viper@ductcleanerssupply.com Duct Cleaners’ Supply has the innovative products you need to get the job done and the every day items you use at affordable prices. Our Patented Build-ABrush™ and Revolution Rods™ allow you to sweep systems with ease and give you unmatched versatility. For more information check out our website at www. ductcleanerssupply.com or call (800) 634-2822.
March 2019
Estoban Corporation - Chim-Scan® 1643 Old Hwy 34 Fairfield, IA 52556 641-472-7643 www.chimscan.net info@chimscan.net Estoban Corporation designs chimney inspection cameras and air duct inspection systems. Our chimney inspection cameras and chimney cleaning tools are designed to operate in common chimney flues sized from 3” venting pipe to 18”x18” fireplace flues. Chim-Scan® is THE chimney sweep camera of choice since 1984, we have designed and built systems that have stood the test of time. We do all repair and update work on our systems.
Firesafe Industries 5335 Ritchie Road Bealton, VA 22712 800-545-6607 Fax: 504-439-6700 www.firesafeinc.com Firesafe Industries’ 37 years of extensive fieldwork combined with the latest scientific research, tools, and technology have allowed us to develop higher quality products and more efficient repair systems. Our experience in ceramic engineering and polymer coatings has led to vast improvements in chimney lining systems and chimney maintenance products. Our chimney lining products and systems include the cast-in-place GUARDIAN chimney liner®, GUARDIAN S.C.R. smoke chamber restoration system, ChamberGuard smoke chamber pargeting material, ChamberSpray sprayable smoke chamber system, and the FireGuard ™ ceramic mortar joint and resurfacing system for vitreous clay flue linings. Our maintenance product, CrownGuard, is a severe weather crown repair and protection membrane. Our Plaster Creosote Dissolver is used to remove heavy glaze creosote.
Exhibitor Profiles Southpoint Risk Advisors
Imperial Mfg. Group
992 Davidson Dr Suite 108 615-330-3843 www.southpointriskadvisors.com carnold@southpointrisk.com SouthPoint Risk Advisors is an established, Tennesseebased firm that is comprised of exactly what our name suggests...ADVISORS. Our staff includes insurance experts with extensive, individual knowledge, as well as industry rookies who are challenging old conventions and influencing new technologies. Our advisors listen to what you want and for what you need. By definition and practice, we partner with our clients by representing them and not the insurance company. This allows us to focus on a personalized relationship with all of our clients. Our team of advisors have unique expertise in a variety of different industries. Our agency network has also formed strong relationships with industry-specific carriers. Leveraging expertise and carrier relationships, allows us to tailor a program that is centric to your business and your industry. From distinctive, industryspecific insurance coverage to customized, employee benefit programs, we help you connect all the pieces to make your business a success.
1450 Discovery Parkway, Alton, IL 62002 618-465-3133 ext. 3252 www.imperialgroup.ca megan.williams@imperialgroup.ca Manufacturer of Black Stove Pipe & Fittings, Galvanized Furnace Pipe & Fittings, UL Stove Boards, Chimney Brushes, Chimney Caps, Stove & Fireplace Maintenance / Cleaning Products, Bath & Dryer Venting Products and Insulated Flex Duct. We have a 270,000 sq. ft. manufacturing and distribution facility located in Alton, IL (St. Louis Area) and 6 other manufacturing facilities throughout Canada. We are celebrating our 40th Year in Business, 1979 - 2019. Improved Consumer Products PO Box B Attleboro Falls, MA 02763 508-695-7000 Fax: 508-695-4209 www.chimneycaps.com/ More than 35 years ago, we built our business in a small New England town and that’s where we’ve stayed. In that time, ICP has developed and offered unique products for solving difficult chimney draft problems. Our strong background in chimney technology and metallurgy has resulted in ICP being recognized as one of the country’s most respected and trusted sources for chimney products and problem-solving information. Our engineers are ready to speak with you at any time about your special requirements, to resolve particular needs, or to troubleshoot difficult chimney draft problems. Please call whenever we can be of assistance.
Home Service Chats 520 NE Colbern Rd Lee’s Summit, MO 64086 816-304-5423 www.homeservicechats.com/ info@homeservicechats.com The world’s leading professionally managed online chat service exclusively for residential service companies. Our live chat service is staffed with in-house, spelling and grammar certified chat specialists. With more online and mobile browsing, an online customer concierge is a must in today’s competitive market.
Housecall Pro
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3636 Nobel Drive, Suite 360, San Diego, CA 92122 916-895-0432 housecallpro.com/ kindra.kernes@housecallpro.com We’re working to make it easier for chimney professionals like you to run your business online and in the field. With features like scheduling, dispatching, GPS tracking, invoicing, credit card processing & more, you can streamline your business and keep your customers coming back again and again.
March 2019
Exhibitor Profiles InOvate Technologies
Jeremias Flue Systems
250 S. Central BLvd. Ste 207 Jupiter, FL 33458 561-744-0473 www.inovate.com info@inovate.com For more than 20 years, InOvate has focused on improving product performance and home safety. Helping home service companies deliver superior solutions is a passion here. You’ll find a commitment that has translated into many success stories for InOvate customers. Home Service Company product solutions include the Dryerbox, DryerClamp, Dryer-Ell, DryerFlex, DryerJack, DryerWallVent, Defender and the LintAlert. Each product comes with an arsenal of service training, sales training and marketing support. Count on InOvate as your partner in success for delivering superior home service solutions to your customers.
983 Industrial Park Marietta, GA 30062 518-744-8322 www.jeremiasinc.com info@jeremiasinc.com Jeremias is one of the world`s leading manufacturers of flue and chimney systems for the exhaust of gases and ventilation, covering all kinds of domestic, commercial and industrial applications. Jeremias Group product range includes 90 different CE or UL certified systems covering commercial and domestic applications complimented by freestanding Industrial steel chimneys up to 4 feet in diameter. Jeremias offers its clients a wide range of high quality products, technical support for projects, and stack sizing software.
tops them all. • The industry standard for keeping out squirrels, birds, leaves, and other debris. • Works with single wall, double wall, triple wall, or masonry chimneys.
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• Sizes available from 3” to 30”+; custom and oversize available. Air cooled and non-air cooled. Model WSA-TDW for air cooled chimney
the authentic Available from leading distributors nationwide.
March 2019
• Standard construction is 100% austenitic stainless steel; also available in other alloys including copper and Type 316 for marine/coal appliances. Improved Consumer Products, Inc. PO Box B Attleboro Falls, MA 02763 (508) 695-7000 Fax: (508) 695-4209
www.chimneycaps.com
Although there have been
many attempts to copy it over the last 40+ years, there is only one
Weathershield®. Always ask for it by name and look for
the seal of authenticity on top of the cap.
100% made in USA
Exhibitor Profiles Lindemann Chimney Supply 110 Albretch Drive, Lake Bluff IL 60044 800-722-7230 www.LindemannChimneySupply.com Erin@Lindemannchimney.com “We measure our success by the impact we have on the world” That’s our mission. The vehicle is a wholesale distribution company that delivers supplies and tools to the chimney service industry. We are nowhere close to success if all we do is get you what you need, when you need it, and make a few bucks. We’re about building relationships with our customers forged out of trust and mutual respect. We partner with businesses, learn how they operate, and listen to how we can help. We’ve help launch hundreds of sweep companies and work with the industry’s top professionals. We are on a mission to help sweep company’s around the country reach their full potential. If you are serious about your profession and share similar values as us, we’d love to partner with you.
Masonry Heater Association of North America 2180 S. Flying Q Lane, Tucson, AZ. 85713 520-883-0191 www.mha-net.org execdir@mha-net.org The Masonry Heater Association of North America believes that the masonry heater is the premium wood-burning system available in North America. Not a woodstove or masonry fireplace, masonry heaters designs are different. They operate on the principle that a fuel load is burned rapidly and resulting heat is stored in a masonry mass. When operated correctly, they provide high efficiency and low emissions. Masonry heaters have been used for centuries in Europe and Asia and more recently are becoming a household name in North America. Stop by the Masonry Heater Association’s booth and learn more.
My Fireplace Products 2818 Laurier Boulevard, T4, #1805, Québec, QC, Canada 855-294-0714 www.myfireplaceproducts.com info@myfireplaceproducts.com My Fireplace Products is a reliable web-based platform that allows chimney sweeps to buy top-quality stoves,
inserts, fireplaces, furnaces, chimney products and parts. My Fireplace Products offers prepaid freight on single-unit orders almost anywhere in North America. With the discount offered to professionals, chimney sweeps are able to compete with home center pricing while generating good margins. Today, hundreds of chimney sweeps buy on My Fireplace Products and have been able to significantly improve both their top and bottom line. Not only do they reach more customers by offering a larger selection of price points, they can also access industry-specific products that they could not find before.
National Chimney 2147C Fletcher Avenue, Indianapolis, IN 46203 800-897-8481 www.nationalchimney.com gsalem@nationalchimney.com National Chimney was founded in 1992. The goal of National Chimney is to provide the highest level of support to chimney professionals. They focus on building a large selection of high-quality, U.S. made products, while providing reliable tech support and creating a superior customer support team. National Chimney remains the premier manufacturer of stainless steel liner and components. It continues to develop efficient manufacturing processes, innovative products, and locally-based distribution centers across the country.
National Fireplace Institute 1901 N. Moore St. Suite 600 Arlington, VA 22209 703-524-8030 www.nficertified.org info@nficertified.org The National Fireplace Institute is the certification organization for hearth appliance sales, installation and service personnel. The Hearth Design Specialist is specifically directed to the sales/support staff. There are certifications for installers and service personnel in Woodburning, Gas and Pellet appliances. NFI Certification is recommended by over 120 hearth industry manufacturers. Reference manuals are available for each certification. NFI exams are offered at many industry events, at any of the 500+ PSI/ LaserGrade test facilities or online from your own home or office.
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Exhibitor Profiles New England Chimney Supply 34 Commerce Street, Williston, VT 05495 866-513-2378 www.NewEnglandChimneySupply.com ps@nesbestflex.com New England Chimney Supply is always striving for a higher level in everything we do, and we continually nurture the right path. Our unique, diverse, and talented employees make a powerful team that will create an experience for you that is unparalleled in the industry. We all strive to “make it happen” for you. Our brand new facility in 2016 is fully operational and our path is already benefiting from it. To establish the right path, all great companies need guidance & values to base all decisions. We present NECS’s Company Core Values which you can always count on. Honesty & Integrity, Pride in Our Company & Our Products, Self Improvement & Growth Oriented, Committed & Hard Working, Excellence in Service.
Olympia Chimney Supply
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600 Sanders St Scranton, PA 18505 800-569-1425 www.olympiachimney.com ballen@olympiachimney.com Olympia Chimney Supply Inc. is a leading designer and manufacturer of chimney venting systems, liners and accessories. Olympia provides chimney systems for all fuel sources within its Ventis® family of products. Olympia also manufactures a wide variety of chimney liners including Forever Flex™, Premium Forever Flex™, Armor Flex, Hybrid, and Rhino Rigid™. Headquartered in a 125,000 sq. ft. manufacturing facility in Scranton, Pa., Olympia also has distribution centers strategically located throughout the US.
PASS, Inc 1865 Lockeway Dr #606, Alpharetta, GA 30004 866-612-7277 www.wescheduleit.com lois@wescheduleit.com PASS, Inc has been performing sales, scheduling and virtual office services for small businesses since 2005. We act as if we’re your local office and focus on the benefits of your business. Having your phones answered professionally during business hours will help increase your sales and your bottom line. Clients
March 2019
that use PASS, Inc. have had increases in sales of up to 85%. Our state of the art scheduling software not only provides for online scheduling and mobile accessibility; it also provides you with full email marketing capabilities as another way to help grow your business. Don’t miss another call or opportunity for business, PASS the calls on to us! Call 866-612-PASS (7277)
Peke Safety 3461 Runaway Lane Naples, FL 34114 www.pekesafety.com 800-277-1637 contact@pekesafety.com Peke Safety LLC has been supplying safety masks, respirators, and head protection products to the chimney sweep community for over a decade. Our flagship product, the Powercap Active IP, cleverly combines a positive pressure powered air respirator, head impact protection, and a face shield to protect the eyes from flying debris, all in a light-weight, head-mounted unit with the same profile as a baseball hat. We look forward to continuing to serve and protect chimney sweeps throughout 2018 and beyond.
Regency Fireplace Products 1710 Afton Road Sycamore, IL 60178 | 815-756-3110 Fax: 815-756-3130 krutherford@regency-fire.com www.regency-fire.com Proudly made in North America, Regency Fireplace Products has proven to be a world leader in the design, manufacture and marketing of hearth products. We use only the finest materials in our manufacturing facilities; taking pride in building a reliable and quality line of Wood, Gas and Pellet products. Regency Wood Stoves and Inserts have been certified by the Environmental Protection Agency. Our engineers have carefully designed the firebox to create airflow around the wood so that it burns completely, resulting in very little ash and next to no polluting smoke into our environment. Our state of the art facility spans over 240,000 square feet and is constantly being upgraded with the latest in manufacturing technology. Regency Fireplace Products line is sold through a carefully selected network of over 2000 professionally trained specialty fireplace retailers.
Exhibitor Profiles RLH Industries, Inc. 1574 Calkins Drive, Gaylord, MI 49735 800-289-2446 989-732-0493 www.integrityventingsystems.com info@rlhindustriesinc.com RLH Industries, Inc. is a service centered, factory direct source for the best quality UL/ULC listed stainless steel and aluminum chimney lining systems since 1983. In addition, we manufacture our exclusive line of beautiful direct vent terminations: the Homestyle and Eurostyle Collections. We have the right people, systems and company culture to guarantee your expectations are not just met, they are exceeded. Our commitment to innovation, service, safety and the highest manufacturing standards make us an industry leader. With RLH Industries, Inc. you can “Expect More!”. Call us at 800-289-2446 for your free catalog today!
Rodstation Unit 42, Vale Business Park, Llandow, Cowbridge, Vale Of Glamorgan, CF71 7PF United Kingdom 01144 1446 500695 www.rodstation.co.uk sales@rodstation.co.uk RodStation design and manufacture a wide range of chimney brushes, tools and a revolutionary range of power sweeping equipment. Rodstation are known for high quality and excellent service, backed by over 40 years’ experience in the stove and chimney industry. As one of the UK’s leading suppliers, their equipment is approved by the UK Chimney Associations. Rodstation equipment is used by chimney sweeps worldwide and currently distributed in 14 Countries. Rodstation’s unique colourcoded power sweeping equipment is operated using a cordless drill with push lock flexible rods which are available in different flexibilities and colours to assist rod selection for flue type. The patented design Flue Boss® power sweeping head is lightweight and features a quick change mechanism for replacing cord and a domed head to ease passage through flues. A range of over 40 tools and brushes accompany their colourcoded range of equipment. RodStation will also launch their HD chimney inspection camera with builds on the success of their easy to use standard camera featuring a “ball” housing for quick fitting to standard rods.
Visit RodStation booth 9 and 10 to find out more or contact Adam on 01446 500695 or sales@rodstation. co.uk
Rooftop Safety 938 Providence Road Chesapeake, VA 23325 757-390-2774 www.rooftopsafetyusa.com rooftopsafety@gmail.com Rooftop Safety USA provides training and safety gear for rooftop workers. We advocate safe and unique procedures designed for working in the residential sector.
Sand Hill Wholesale & Mfg., Inc. 1955 Alum Creek Drive 800-258-5496 www.sandhillwholesale.com info@sandhillwholesale.com Sand Hill is America’s oldest national distributor of fireplace, wood and gas heating products. In addition to the stocked products in our 118-page color catalog, we can also special order many other products for you. Offering the Sweeps Perfection™ line of rain caps and the Homeowners Choice™ relining systems, we have what you need for your job, ready to ship. Whether you need a new chimney brush, custom chimney cap, replacement catalytic combustors or custom ovalized chimney liner, Sand Hill offers that too. Sand Hill provides excellent customer service. We ship the same day when we receive your order by 3:00 P.M. Eastern Time. We offer the best dating programs in the industry and give Free Freight on qualified orders.
SaverSystems 800 S. 7th St. Richmond, IN 47374 800-860-6327 www.saversystems.com customerservice@saversystems.com SaverSystems has manufactured chimney repair and maintenance products since 1987. Their ChimneySaver Water Repellent is the industry standard for eliminating water penetration in chimneys. CrownCoat, CrownSeal and FlashSeal offer long-term, cost-effective solutions for repairing damaged crowns and flashings. ACS and Cre-Away, the industry’s leading creosote modifiers, assist in the removal of glazed creosote. SaverSystems also manufactures the HeatShield family of products, including Heatshield ChamberCoat and
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Exhibitor Profiles Cerfractory Foam (smoke chamber repair), Cerfractory Flue Sealant (flue liner repair), and Poultice Creosote Remover (PCR), the most effective and non-destructive solution for removing 3rd degree glazed creosote. Check out their free videos on their websites to learn how to correctly apply these problem-solving products and to help you increase your sales.
Southeast Hearth Patio Barbecue Association P.O. Box 2766 864-325-3338 www.sehpba.org cindy@sehpba.org The SEHPBA fosters and promotes the business interests of enterprises in the Hearth, Patio and Barbecue Industries through education for our members and our involvement with local and federal government affairs issues.
ServicePal
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541 Jefferson Ave, Suite 100, Redwood City, CA 94063 650-394-5484 www.servicepal.com sales@servicepal.com ServicePal is the #1 iPad app for chimney inspections, dryer went inspections, gas service, invoicing, estimates and work orders. ServicePal has a comprehensive app for office workers, allowing you to schedule, dispatch and communicate with customers and technicians. Automated reminders can be setup, notifying customers using text messaging. ServicePal for Office runs on any web browser without additional software installation. Using our popular Form Designer you can customize any of our forms to suit your needs. ServicePal for iPad is an electronic clipboard deigned for technicians, allowing access to customers, jobs, invoices, inspections, equipment installation and service history. ServicePal has a payment integration allowing you to securely take card payments in the field.
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ServiceTitan 801 N. Brand Blvd. Suite # 700 Glendale, CA 91203 855-899-0970 www.servicetitan.com hello@servicetitan.com ServiceTitan® SaaS Software is helping the leading home service businesses dramatically increase revenue and improve efficiency.
Skytech Control Systems 9230 Conservation Way, Fort Wayne, IN. 46809 260-459-1703 skytechpg.com kparker@skytechpg.com Skytech has been a recognized leader in fireplace remote systems for more than 20 years and is synonymous with bold innovations, rock solid reliability and unrivaled customer support. That’s why, when the hearth industry needs something done right the first time, they look no further than the experts at Skytech.
SnapLok Systems, LLC 24 Tobey Rd. 888-570-5407 www.snaploksystems.com dave@snaplocksystems.com SnapLok® is the next generation of power sweeping technology with several patents pending. Our mission is to provide state-of-the-art technology at an affordable price. The SnapLok® Power Sweep System uses our patented Dual Button - Push Lock connection. This design makes the connection extremely strong and allows the rods to be connected faster and easier than any other rod system on the market with a slight twist of the rod to lock the buttons into place. We offer Free Shipping on all orders placed direct and all our equipment comes with a one year, hassle free warranty. Join the thousands of sweeps worldwide that have switched to SnapLok, now the world’s No. 1 choice for sweeping equipment.
Exhibitor Profiles Spark Marketer 604 Gallatin Ave, Suite 113, Nashville, TN 37206 855-646-3538 www.sparkmarketer.com/ sales@sparkmarketer.com Spark Marketer is a digital marketing company based out of Nashville, TN. We help small to medium-sized local service businesses grow online using our “do-itwith-you” marketing system. Our packages are based on a combination of easy-to-use tools, along with training and expertise, and a dedicated workforce ready to assist with regular ongoing marketing tasks. We bring real world experience, observation, and a little fortune telling together to make sure our blue collar proud clients have the knowledge and tools they need to grow their businesses as big as they want to.
Surefire Training Academy 3302 Reed Road Clarklake, MI 49234 833-444-4787 www.surefire.academy/ info@surefire.online The SureFire Training Academy is the first and most comprehensive online chimney training platform on the market. This on demand style of training allows you and your technicians to train 24/7 at the time(s) most convenient for them on a variety of topics from technical, safety, customer service, marketing, business and sales. Whether it’s from a computer or your favorite mobile device, you will be plugged into hundreds of hours of content from the brains of over 20 industry leaders. SureFire is also the official online training partner of the Chimney Safety Institute of America (CSIA) so you can earn your Continuing Education Units (CEUs) as well as take the official CSIA review required to get certified.
Timburn 1127 Riverwood Drive, Burnsville, MN 55337 952-223-4117 www.timburn.com jcook@timburn.com Timburn produces very effective liquid fire starting systems that, in addition, contain a creosote modifying compound that reacts with chimney deposits to reduce their combustibility. We will also add free private labeling to aid our distributors in increasing revenue and building their brand.
Quality & Strength The Superior Features You Expect From Gelco: Embossed or cross-braced lid for more strength & stability.
Multi-Flue
•
Swing tabs allow for an inside/outside mount Reinforced & hemmed lid.
NEW Reinforced hinges for easier assembly on knock-down versions.
Cross-braced for more strength & stability.
MA D E IN
US A
Single-Flue
Deep double channel base for superior durability.
MA D E IN
25
US A
Custom
All hinges & screens run the full height to add stability & eliminate gaps between lid & mesh.
Call your favorite Gelco distributor today!
ULTRA-PROTECTION CHIMNEY CAPS
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Exhibitor Profiles Valor Radiant Gas Fireplaces
Z-Flex
190-2255 Dollarton Highway, N. Vancouver, BC, Canada 800-468-2567 www.valorfireplaces.com info@valorfireplaces.com Warming homes since 1890, Valor continues to set new standards in gas fireplace efficiency, comfort control and fashionable design. Our mission is to be a leader in the design and production of innovative, energy-efficient home comfort products.
20 Commerce Park North Bedford, NH 030110 603-669-5136 www.Z-Flex.com dclarke@z-flex.com Z-Flex® – Engineered for Maximum Efficiency. Innovations in materials and construction produce products that deliver superior performance, increased efficiency, easier handling and faster, simpler installation, greater reliability, safety and increased service life. Z-Flex® pioneered flexible chimney liner solutions with Triple Lock® construction, industry accepted as the strongest mechanical locking method available. Products; Z-Flex Aluminum & Stainless Steel Chimney Liner systems for Gas, Oil, All-Fuel & pellet appliances. Z-Max Cap & Flashing, Z-LOK Tee and new DVI direct vent Kits install faster without special tools. Z-VENT Special Gas Vent /w double fail safe seals and Z-DENS Polypropylene Flue systems used in today’s high efficiency gas and oil fired equipment. Brands: Z-Flex Triple Lock®, Smoothcore®, Z-Rigid, Z-Vent®, Insulvent®, NovaVENT®, Z-DENS, Flexmaster® HVAC
Veracity Insurance Solutions, LLC 260 South 2500 West, Suite 303, Pleasant Grove UT 84062 866-395-1308 www.veracityins.com chris@veracityins.com Veracity has been providing insurance coverage to the sweeping industry for over a decade. As an endorsed insurance provider by NCSG, our goal is to provide the sweeping industry with competitive pricing and coverage through national “A” rated insurance carriers. Because the insurance industry seems to be in constant fluctuation, we strive to continually align ourselves with carriers that will meet your industries needs. We provide General Liability, Property Insurance, Inland Marine, Commercial Auto, Pollution (soot/creosote) and Professional Liability coverage’s. Contact us with your insurance questions.
Wohler
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5 Hutchinson Drive Danvers, MA 01923 978-750-9876 www.wohlerusa.com g.elliott@wohlerusa.com For over 80 years, the name Wohler has been a synonym for quality and progressive innovations in the field of measuring instruments, visual inspection systems and cleaning equipment for heating, ventilation, plumbing, chimney sweep, non-destructive testing, and facility management applications. Wöhler Technik GmbH with its headquarters in Bad Wünnenberg, Germany founded Wohler USA Inc. in 2002. Ever since the Wohler USA Team has become bigger and bigger. Today’s North American Headquarters is located in Danvers, Massachusetts.
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New England Chimney Supply (866) 513-2378
We’re doing what we can to help Simply put, we do what we you on your path to success. say we will.
NECS’s 2019 EARLY BUY! Free Financing! To qualify simply place an order of $3000.00 or more:
Only 20% of your order will be due after 90 days, pay the remainder by October 1st
The more you buy the more you save!
Order $4000.00 or more of our manufactured BEST PRODUCTS and get 5% OFF the catalog price. Order $7500.00 or more of our manufactured BEST PRODUCTS and get 7% OFF the catalog price. Order $10,000.00 or more of our manufactured BEST PRODUCTS and get 10% OFF the catalog price.
All programs get an additional 2% off if paid within 10 days. Customized plans available (Call for details)
Get only the BEST from NECS
Has your distributor been short on stock despite promises of having what you need? Are your orders delivered accurately and on-time? Have you had to reschedule jobs due to extended lead times?
Let us help you solve these problems!
• Our products ship on time 99.68% of the time. (yes, we track that!) • We have a shipping accuracy rate of 99.57%. (yes, we track that!) • You can earn credit with your purchases towards our continuing education initiative “BEST Education Scholarship Program”. See www.newenglandchimneysupply.com for details
BeST
EDUCATION SCHOLARSHIP PROGRAM NewEnglandChimneySupply.com
(866) 513-2378
Coach’s
Corner Jerry Isenhour
Will You Be Traveling To Seminarland In 2019?
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O
ne of the words my friend Ellen Rohr uses is the word “Seminarland.” Ellen describes Seminarland in the following way: This is my favorite place. Seminarland! I love the energy of a live event. If we are to make our dreams come true, we start with imagining what it is that we really, really want. Seminarland is a great place to do that. Leave the shop and the day-to-day behind. Spend time with like-minded people who want to stretch and grow and live life on purpose. Listen to new voices with different opinions and experience. Reflect after class in the silence of your hotel room or on a long walk. Meditate. Review what you’ve discovered and update your business plan and list of projects. When I am scheduled to speak, I embrace the opportunity to enjoy the vibe, community and wisdom of the other speakers. Oh…so good!
which to attend, which have the best ROI and what is the best decision that we can make for our companies.
Likely you may have already made a trip to Seminarland in 2019, our industry is now blessed with an abundance of events that make learning new skills so much easier in 2019 than just a few short years ago and adding to this is the availability of virtual training, where one can visit Seminarland at the time and place of their choosing. In today’s world virtual Seminarland is available 24/7, this can be an asset to you as you implement new ideas and concepts, as it allows you to replay and review courses that may have inspired you with new concepts. So have you added Virtual Seminarland to your training?
As Ellen shared, many times the high energy atmosphere charges you up, and it inspires you, but here is the kicker, how do you take that inspiration home and implement it? That is often the challenge. When you look back over your own past travels to Seminarland, how often have you been there, got inspired, but when you returned the inspiration fell to the wayside?
With such a wide array of destinations that are now available to choose from, one must make the decisions of
March 2019
It is also a budgetary decision and attendance at Seminarland should be a part of the budget for every company. Then the decision must be reached as to what is the goal of this attendance? Is it to attend a specific class? Is it to hear a specific presenter speak on an area of their expertise? Is it to launch new services or products, or is it to take your present offerings to a higher and perhaps more profitable place? Maybe it is the hope of hearing a gold nugget you never expected, but are able to pickup from a class or from networking in the hallway (often where the most significant learning can be found).
Now what is your plan to make the most of your visit to this magical place we call Seminarland? What are your goals for attendance? Will you be taking notes, and will you review these later? What about if you get inspired by a presenter, or a new product, how will you take this inspiration and implement it, or will there be ideas that you feel are great that will wither and die due to lack of implementation?
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Phone: (888) 570-5407
March 2019
Remember inspiration followed by implementation is how great things happen. Yes you may need to do some course corrections as you delve into the implementation stage, this is natural. One important piece is to implement a process to track and measure the success of your new initiatives. My words to you this month is to suggest you make notes of how to take the inspiration you feel home and implement the actions required to see the results. Build great things from the tools and tactics you hear this year. Today Seminarland is open 24/7 so not only make use of the educational opportunities of Seminarland that you attend in person, continue Seminarland throughout the year with the use of the training courses now available to you in the virtual world. Set 2019 as the year of training to a higher level, using both live and virtual means, on-line education brings a wealth of training to your fingertips, at the click of a mouse or of the tap on a screen of your smartphone or tablet.
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And with that my wishes are for you to have successful visit (s) to Seminarland in 2019, and I look forward to you joining me in one of more of classes I will be presenting over the Seminarland Season, both live and virtual. About the Author: Jerry Isenhour is an industry consultant, educator and coach who authors a monthly article in Sweeping as a service to the industry. For more information about Jerry and how his team can assist you individually and your business in your quest for success and your ascent to the next level, take a look at his web site www. cvcsuccessgroup.com He can be contacted at jerry@ cvcsuccessgroup.com or by phone at (704) 425-0217. You can also obtain great business tips from his Facebook page CVC Coaching and Youtube channel CVCCoaching.
Meet A
Member
Blume If you’ve ever attended an NCSG convention you have almost certainly met Blume, our convention photographer. He owns and operates Blume, The Merry Sweep out of Greenville, South Carolina and has been a continuous member of the NCSG since the early 90s. From US Presidents to some furry friends, he’s seen it all. What is a question you get asked most about being a chimney sweep/chimney sweeping/ the industry? How long have you been a sweep? Answer: “A while…” What advice do you wish you had received when you were getting started? Discipline and Time Management and you don’t have to work for everybody. What is the biggest challenge you face on the job? What are your best strategies for overcoming it? Too Much Work…I thought I had figured it out until this year. Who was your most famous customer? I guess that would be George Bush but my favorite was Sunshine Smith. What is your proudest accomplishment? From a sweep perspective probably being asked who I would recommend to go and sweep the White House. From a personal perspective being married to the same person for 36 years. Have you ever had to make your own tool to solve a particular problem? Of course, I am a chimney sweep you know?
March 2019
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Weirdest thing you have ever found in a chimney? Not much, seven dead squirrels, nine dead ducks, two live ducks, bundle of shingles, liquor bottles, raccoons, the soccer ball the mother had just given the two boys a few days before. What do you like to do outside of work? One of my favorite things is getting together with my ‘mixed up group’ of fellow sweeps called The Sheep Dogs. Also, there are the ‘Friends of Don’ that meet every year at the convention. Nothing quite like having Sweep friends. What is, in your opinion, the most valuable part of being a member of the National Chimney Sweep Guild? As the late Pete Luter once said, you can learn just as much hanging out in the halls and bar at a convention as in the seminars.. I guess I’m weird, I like just hanging out with my fellow sweeps. We used to call it the Hang Tight Club…but most of us are too old to stay up all night now.
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Thanks, Blume! One of the best parts of being a member of the NCSG is the friendships that are formed, and we are so glad you’ve made bonds that will last a lifetime. If you know someone who should be featured in the next Meet a Member, submit your nominations to Annemarie Stockton at astockton@ncsg.org.
Sweeps
Say
What Advice Do You Have For First Time Convention Attendees?
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Make a list of questions that you would ask an expert about the trade or the business. Then ask those questions of anyone there. I do this every year. I always get answers that I need and friendships for life. —Jacob Cromwell Hang out at the bar. Seriously. Lots of good information exchanged there. — Matt Mair This is an industry that truly cares about one another and I always come away from convention inspired with new ideas on how to be a better sweep but also learn some things that I may be doing wrong and try not to repeat those things in the future. The trade show is crucial. Not only talk with vendors and learn about various products but talk with other sweeps about what they like and dislike. Some of the most valuable information I’ve found isn’t necessarily what works but what doesn’t and that my friend is well worth the price of admission! Welcome to a whole new world with infinite possibilities. Convention is what you make it. See you there! — Buck Owens Talk to the people at the trade show booths, they are a wealth of information. Introduce yourself to others. Meet people during breaks and ask questions on how people do tasks or what resources they use. —Debbie Wiedwald
March 2019
Don’t just go to the seminars, ask questions or get involved in the conversations or get up and assist if volunteers are requested. —Ron Rust Sign up to volunteer. It is a great, quick way to get to know the staff and the people you are volunteering with www.ncsgconvention.org/volunteer —Brandi Biswell Wear your Professional Work Uniform — Show your colors! —Charlie Dunn
Check out the NCSG Facebook page for more great answers to this question!
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March 2019
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NCSG Norfolk 2019 National Convention Logo
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Bell MT Regular
Norfolk
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e l u d e h c S and Trade Show
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l a C n o o i n t v e ntion a N 9 1 20
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Whether you are planning to attend your first or 30th convention you’ll find great takeaways at the 2019 NCSG National Convention. Convention offers opportunities to learn from peers, both in the classroom and at the many social events throughout the week. Read on below to find out about class offering, CEUs (for both CSIA and NFI certifications!), and special events. Want to learn more? Visit the convention website at www. ncsgconvention.org to register, reserve your hotel room, find out fun things to do in our host city and much more!
Wednesday, April 17 8:00 AM
Convention Registration Opens (will continue until 5pm)
9:00 AM
NCSG Annual Meeting
9:45 AM
Coffee and Refreshment Break
10:00 AM CSIA Informational Meeting
11:00 AM
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Opening Keynote “Fully Staffed” with Eric Chester CSIA- .75 C&L, .75 B | NFI- 1.5 E
12:30 PM Group Photo
2:45 PM
Lunch on your own
2:00 PM
Breakout Sessions“Make Your Business CONTAGIOUS” with Anne Obarski CSIA- 1.5 C&L| NFI- 1.5 E
“So You Think You Have Insurance” with Cam Arnold CSIA- 1.5 C&L | NFI- 1.5 E
“Is This a Code Violation?” with Jesse Doucette CSIA- 1.5 C&S, .5 B | NFI- 1.5 SHL
March 2019
Business Skills-
This icon designates classes that are primarily focused on business skills
Technical SkillsThis icon designates classes that are primarily focused on technical and in the field skills
4:00 PM
Breakout Sessions“Dealing with Conflicting Personalities-Employees, Customers and More” with Anne Obarski CSIA- 1.5 C&L | NFI- 1.5
“The Right Venting Solution for the Job” with Brian Barclay CSIA- 1.5 T | NFI- 1.5 T
“Is This a Code Violation?” with Jesse Doucette CSIA- 1.5 C&S | NFI- 1.5 SHL
7:00 PM
Opening Night Celebration on the Spirit of Norfolk (Must Pre-Purchase Tickets)
Thursday, April 18 8:15 AM
Breakout Session“Mentoring, Personality Types” with Gregg Boss CSIA- 1.5 C&L | NFI- 1.5 E “Improve Customer Satisfaction with EPA’s Education Material” with Larry Brockman CSIA- .75 C&L; .75 B | NFI- 1.5 E
“The 7 Properties of a Properly Constructed Crown” with Stuart Karanovich CSIA- 1.5 T | NFI- 1.5 T
9:45 AM 11:30 AM
General SessionOSHA Panel Discussion CSIA- .5 H&S, 1 C&L | NFI- 1.5 SHL New Sweep Seminar
1:00 PM
Opening Trade Show Session
After 6 PM Free Night- Explore Norfolk!
Friday, April 19
7:30 AM
Chimney Chase 5k
9:00 AM
Closing Trade Show Session
1:30 PM
Breakout Session-
“Sales- It Will Roll Down to Trust, Relationships, and Perceived Risks” with Jerry Isenhour CSIA- .75 C&L, .75 B | NFI- 1.5 E
“The ‘Teched Out’ Toolbox “ with Jim Ferguson CSIA- 1 T, .5 B | NFI- 1.5 E
“Level 2 Inspection of a Factory- Built UL 127 Wood Burning Fireplace” with Mike Segerstrom CSIA- 1 C&S, .5 C&L | NFI- 1.5 T
Breakout Session-
3:15 PM
“Transformational Leadership” with John Meredith CSIA- .75 C&L, .75 B | NFI- 1.5 E
“Marketing Trends, Challenges & Predictions for 2019” with Taylor Hill and Carter Harkins CSIA- 1 C&L, .5 B | NFI- 1.5 E
“The ‘Teched Out’ Toolbox “ with Jim Ferguson CSIA- 1 T, .5 B | NFI- 1.5 E
7:30 PM
CSIA Auction Preview
8:00 PM
CSIA Benefit Auction
Saturday, April 20
9:00 AM
Breakout Sessions-
“Recruiting Employees” with Kent Wessley CSIA- .75 C&L, .75 B | NFI- 1.5 E
“Building a Properly Constructed Crown” Hands-On Course with Chris Prior and Stuart Karanovich CSIA- 1.5 T | NFI- 1.5 T
“Scaffold Safety Awareness” Hands-On Course with Safway Scaffolding CSIA- 1.5 H&S | NFI- 1.5 SHL
10:30 AM Coffee Break
11:00 AM Breakout Sessions-
“Sweeping up the Cash: How to Get More Word of Mouth Referrals” with Matt Ward CSIA- 1.5 C&L | NFI- 1.5 E
“Building a Properly Constructed Crown” Hands-On Course with Chris Prior and Stuart Karanovich CSIA- 1.5 T | NFI- 1.5 T
“Scaffold Safety Awareness” with Safway Scaffolding CSIA- 1.5 H&S | NFI- 1.5 SHL
2:00 PM
Closing Keynote “Becoming a Champion” with Howard Kellman CSIA- 1.5 B | NFI- 1.5 E
6:00 PM
Cocktail Hour
7:00 PM
Annual Banquet
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March 2019
Membership
Memo
By Annemarie Stockton Membership & Outreach Coordinator
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We get it – your first time attending an NCSG Convention can be overwhelming. Whether you are traveling solo or with your team, it’s important to get the most out of your convention experience by being fully equipped with the right information. This year we will be hosting a new member orientation to make sure you have all the tools you need to hit the ground running at your first convention. Plan to join us Tuesday (April 16) at 6pm! At this orientation, you will learn: What to expect If it’s your first time, you may be wondering just what you’ve signed up for. We will walk you through the essentials for convention like the agenda and the can’t miss events. We will also discuss how to navigate the convention and the hotel, as well as point out who you should talk to if you have any questions or issues. Learn how to get the most out of the sessions Our speakers will give you tips and expertise that could transform your business and boost your skills. We will help you determine which sessions you should attend based on what you want to gain from convention. We also will walk you through what to expect from the sessions, what you should bring, and how the convention app can keep you organized. Navigate the Trade Show The Trade Show is a huge part of convention as it puts you face to face with some spectacular suppliers. We will give you some useful tips on navigating the trade show floor and interacting with the exhibiting companies. You will also find out how to participate in our Seek to Win program to score some awesome prizes! Network the right way Ask anyone – one of the most beneficial parts of going to convention is networking with your peers in the industry. But if you’re new, figuring out whom you should connect with can seem daunting. We will help you identify and connect with individuals who can help guide you through the convention and beyond. The comradery and friendship is unique and special in this industry; convention gives you a chance to take part in that. Explore Norfolk and the special events A large part of the convention experience is what goes on after the classes are done. We will walk you through the special events going on throughout the week such as the opening night celebration, CSIA auction, and banquet. We will also give you some ideas of what to do and where to eat around Norfolk when you have some free time. Have fun and explore the city! Implement what you’ve learned long after convention is over So you’ve attended all the sessions, connected with suppliers, and met some awesome professionals. Now what? We will give you your next steps on how to take what you’ve learned and start applying it to your business. NCSG doesn’t stop once convention is over. Learn how to get the most out of your NCSG membership year round!
Dates and
Events March 2019
March 1-31 CSIA (online) CCS Online Review - www.csia.org CDET Online Review - www.csia.org Online & Paper Proctored Exams - www.csia.org/ exams or ProctorU eLearning Courses - CSIA eLearning Chimney Physics - CSIA OL Chimney Physics Lining Masonry Chimneys with Stainless Steel - CSIA OL Stainless Steel For more information, please call (317) 837-5362 or visit www.csia.org March 5-7, 2019 OSHA Compliance Training CSIA Technology Center For more information, please call (317) 837-5362 or visit www.csia.org March 15, 2019 CSIA Certified Chimney Sweep® Review & Exams HPBA Dallas, TX For more information, please call (317) 837-5362 or visit www.csia.org March 15, 2019 Last Day to register for NCSG Annual Convention Rate Discount By phone: 5pm EST By Fax, Email or Online: 11:59pm EST Waterside Marriott – Norfolk, VA For more information, please call (317) 837-1500 or visit http://www.ncsgconvention.org March 25-26, 2019 CSIA Inspection & Report Writing CSIA Technology Center For more information, please call (317) 837-5362 or visit www.csia.org March 27-28, 2019 CSIA 2-Day Chimney Physics CSIA Technology Center
For more information, please call (317) 837-5362 or visit www.csia.org
April 2019 April 1-30 CSIA (online) CCS Online Review - www.csia.org CDET Online Review - www.csia.org Online & Paper Proctored Exams - www.csia.org or ProctorU eLearning Courses - CSIA eLearning Chimney Physics - CSIA OL Chimney Physics Lining Masonry Chimneys with Stainless Steel - CSIA OL Stainless Steel April 5, 2019 Last Day to Pre-Register for the NCSG Annual Convention Waterside Marriott – Norfolk, VA For more information, please call (317) 837-5362 or visit http://www.ncsgconvention.org April 12-24, 2019 CSIA (Online Education) NO ONLINE EXAMS – DUE TO NCSG CONVENTION April 15-21, 2019 CSIA (Online Education) NO ONLINE CLASSES – DUE TO NCSG CONVENTION April 17, 2019 CSIA Certified Chimney Sweep® Review & Exams Waterside Marriott, Norfolk, VA (NCSG Convention) Must be registered by April 2, 2019 For more information, please call (317) 837-5362 or visit www.csia.org April 17, 2019 CSIA Certified Dryer Exhaust Technician® Review & Exams Waterside Marriott, Norfolk, VA (NCSG Convention) Must be registered by April 2, 2019 For more information, please call (317) 837-5362 or visit www.csia.org
March 2019
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April 17, 2019 NCSG Board of Directors Meeting Waterside Marriott, Norfolk, VA (NCSG Convention) For more information, please call (317) 837-1500 or visit http://www.ncsgconvention.org April 17, 2019 CSIA Board of Directors Meeting Waterside Marriott – Norfolk, VA (NCSG Convention) For more information, please call (317) 837-1500 or visit http://www.ncsgconvention.org April 17-20, 2019 NCSG Annual Convention Waterside Marriott – Norfolk, VA
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For more information, please call (317) 837-1500 or visit http://www.ncsgconvention.org
May 2018 April 22-28, 2019 CSIA (Online Education) NO ONLINE CLASSES – DUE TO NCSG CONVENTION May 1-31 CSIA (online) CCS Online Review - www.csia.org CDET Online Review - www.csia.org Online & Paper Proctored Exams - www.csia.org or ProctorU eLearning Courses - CSIA eLearning Chimney Physics - CSIA OL Chimney Physics Lining Masonry Chimneys with Stainless Steel - CSIA OL Stainless Steel May 3-5, 2019 Charity Workshop Sponsored by PA Guild Camp 93
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For more information, please call (215) 540-9787 or PA Guild May 6-8, 2019 NCSG Board of Directors Meeting Technology Center Plainfield, IN
Superior Design • Permanent Cast-Aluminum Construction • Easily Mounts Atop a Flue Tile • Silicone Rubber Prevents Energy Loss • Less Fraying Due to Larger Diameter Cables • Low Profile to Maintain the Authentic Look of the Chimney
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May 8-10, 2019 CSIA Board of Directors Meeting Technology Center Plainfield, IN May 13-18, 2019 CSIA National Chimney Sweep Training School CSIA Technology Center For more information, please call (317) 837-5362 or visit www.csia.org
March 2019
AN INDUSTRY STANDARD FOR OVER 25 YEARS
CSIA UPDATE March 2019
Checking In with Chuck by Chuck Hall, CSIA President president@csia.org
The 2019 education year is underway. Now that “busy season” is starting to wrap up, we turn our attention to improving ourselves for next fall and winter.
February kicked off CSIA’s education calendar for 2019. It started with the 2-day Certified Dryer Exhaust Technician (C-DET) Workshop at the Technology Center. I’m pleased to say that all attendees passed the exam and we have new C-DET’s to add to our ranks. The next in-person opportunity to earn the C-DET is with a 1-day Review and Exam at the NCSG National Convention in Norfolk. February Masonry for Chimney Professionals and Advanced Masonry courses also occurred. Chris Prior is one of the best in
www.CSIA.org
the country at helping chimney and venting technicians learn and improve their masonry skills. It’s an important skill for your team to have as you try to meet your customers’ expectations to fully resolve their chimney defects. If you missed out on February, both courses will be held again in August. Thank you to everyone at SaverSystems in Richmond, IN for being such great hosts.
Following masonry week, we held our first National Chimney Sweep Training School of 2019. February’s class was sponsored by Copperfield. Both Jasper Drengler and myself video conferenced in to the first day of the course to commend these soon-to-be Certified Chimney Sweeps® on their choice to attend the school, as well as to give them information on both NCSG and CSIA, and answer any questions they may have.
Russ and our instructors continue to do a great job in ADVERTISEMENT
improving Training School, particularly as the new manual is added to the curriculum later in 2019. One special note, Training School attendees are now receiving a climbing helmet with their tuition. CSIA is firmly committed to emphasizing the “Safety” in Chimney Safety Institute of America. Speaking of safety, we’re likely just wrapping our first OSHA Compliance Training class as you’re reading this. The course agenda is packed with so many things we don’t even think about as it relates to keeping ourselves or our team safe on the job. Climbing helmets and respirators are just the tip of the iceberg. Put this on your 2020 to-do list.
From there, we get rolling with new and improved versions of Inspection & Report Writing and Chimney Physics in March, Installing and Troubleshooting Gas Hearth Appliances and Roof Access Safety in June, and Training School in May, July, August, and September. Never stop learning. Get yourself or your employees to classes in 2019.
March 2019
New Certifications Massachusetts John Kulik Andrique Smart Billy Sweet Chimney Sweep Swampscott
Colorado Isaac Baggerman Chimney Sweeps of America
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Alabama
Ryan DeVilliers
Brad Veazey
Bailey’s Chimney Cleaning & Repair
Lint Lizards Services
El Prado
Mobile Florida
Ohio Joshua Brosius
DRYER EXHAUST
New Mexico
Wheat Ridge Florida
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Steve Bowen Chim-Cheroo Chimney Service
Always A Sweep Chimney and Dryer Vent Service
Greenwich
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Samuel Ruehle
Advance Chimney Sweeps
Chimney Cricket
Uniontown
Donald Sellers Ductz of Tampa Bay St. Petersburg Illinois Todd Dosemagen Kyle Smalley Chimney Doctor Metamora
Sarasota Tennessee Illinois
Sam Solomon
Scott Bogat
A-1 Chimney Specialist
Fireplace & Chimney Authority
Estill Springs
Elmhurst Shane Jenkins Kentucky
Ashbusters Chimney Service
Wes Thornton
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Indiana Brandon Carbon Joe Steenbeck VacMan Air Duct Cleaning Granger Kansas Braxton Hill
Barnhill Chimney Company
Turn of the Century Chimney Sweep
Lexington
Andover John Silliman Louisville Chimney Sweep and Repair Louisville ADVERTISEMENT
www.CSIA.org Zachary Myers Chris Terrones Full Service Chimney Olathe
MASTER
Digital Publications and Brochure with All Access Subscription
Nebraska Brandon Redding Randall Redding The Chimney Doctor Fremont
Check out the *NEW* expanded options for earning the CSIA Master Chimney Sweep® credential.
North Carolina Chandler Brock Smoke Alert Garner Kenneth Ramsey R1 Facility Services Charlotte
Credential lapse? There’s now an option for those that may have had a brief lapse over the years. There are also some new flexibilities as it relates to the Certified Dryer Exhaust Technician credential.
Tennessee Wesley Baldwin 360 Appliance Repair Knoxville
CSIA publications - homeowner brochures, Successful Chimney Sweeping and Certified Dryer Exhaust Technician manuals, and white papers are now available digitally in subscription and à la carte format. This makes resupplying your stock of CSIA homeowner brochures easy as can be. An unlimited subscription will get you access to all of our brochures and CSIA manuals. You can then print the brochures in-house or have them sent to your local printer.
Vermont Sean Davis
Print copies of our manuals will always be available. The digital copies are provided at the many requests we have received over the years.
Dana Duquette Mike Remington Brickliners Corp. Williston Plan out your education to join the elite credential holders in the industry. Details at: www.csia.org/mastersweep
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There remain a limited supply of printed brochures. Once these have been purchased, CSIA will no longer be printing them. Learn more at www.csia.org/sweep-shop
March 2019
2019 Course Calendar www.csia.org
Get Certified or Renew Your Badge
The Next Level: Advanced Education
National Chimney Sweep Training School
Inspection & Report Writing
CSIA Tech Center | Mar 25-26, Aug 5-6 Enhance your inspections and improve your service with better reporting for your customers by learning the latest industry practices.
CSIA Technology Center May 13-18, Jul 22-27, Aug 19-24, and Sep 16-21. Get certified through the only hands-on training of it’s kind. Classroom, lab, and field instruction over six days from the nation’s best instructors.
Both courses now in the same week. Save on travel costs!
Certified Chimney Sweep® Review and Exam
Chimney Physics
CSIA Tech Center | Mar 27-28, Aug 7-8 Learn the science of home venting and how the home works as a system of moving parts and air to influence home heating and venting system success.
CSIA Tech Center | Jun 17, Aug 9, Oct 4 Dallas, TX | Mar 15 at HPBExpo Waukegan, IL | Mar 19 sponsor: Lindemann Norfolk, VA | Apr 16 at NCSG Convention Scranton, PA | May 17 Richmond, VA | Aug 16 Albany, NY | Sep 13 Atlantic City, NJ | Oct 4 In-person review to prepare a technician for the certification exam. Earn or renew your credential. Prefer a different date/time? Partner with a sponsor or host a Review/Exam
Certified Dryer Exhaust Technician®
CSIA Technology Center | Oct 2-3 Norfolk, VA | Apr 16 1-Day Review and Exam Great add-on service for chimney companies or standalone company. Make a Mint with Dryer Lint.
Safety Training
OSHA Compliance Training NEW COURSE IN 2019
Location: CSIA Tech Center | Date: Mar 5-7 Learn the latest techniques for chimney and venting technician safety. Hands-on training in key safety areas taught to OSHA standards.
Roof Access and Safety
Location: Bell Buckle, TN | Date: June 26-27 Learn how to safely setup fall protection systems before you leave the ground. Learn how to safely access roofs of any pitch.
Sweeps Week
CSIA Tech Center | June 10-15 Help us build the “world’s worst chimney” in 2019. Join us for a fun week of learning, fellowship, and CEUs - for FREE - all while improving the Tech Center. All are welcome, regardless of affiliation.
Master the Craft - Masonry and Gas Courses Installing and Troubleshooting Gas Hearth Appliances
CERTIFIED
DRYER EXHAUST
TECHNICIAN
CSIA Tech Center | Jun 3-7 5-Day course covers service and installation, appliance standards, combustion requirements, pipe sizing and installation, troubleshooting, carbon monoxide testing and fuel conversion. Concludes with the NFI Gas Certification exam.
Masonry Repair for Chimney Technicians
Richmond, IN (SaverSystems) Aug 12-13 Intensive 2-day class combining classroom theory and hands-on projects. Learn brick and mortar basics, and all aspects of chimney repairs.
Advanced Masonry Repair
Richmond, IN (SaverSystems) Aug 14-16 3-Day Follow-up to Masonry Repair Course with more hands-on advanced instruction.
National Chimney Safety Week
Nationwide | Sep 29-Oct 5, 2019 The industry’s national awareness week. Help raise awareness of chimney and venting safety to homeowners in your area. www.chimneysafetyweek.org
National
CHIMNEY SAFETY Week 2019
Learn anywhere: www.csia.org/ elearning
All dates and times subject to change. Visit csia.org for CEU information for each course. Confirm dates when registering for courses. (317) 837-5362 Office@CSIA.org Twitter: @Chimney_Safety Facebook: /ChimneySafety Instagram: chimney_safety ADVERTISEMENT
New
Members
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INDIANA Certified Chimney Care • Tim Smith • Greencastle
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ALABAMA Lint Lizards LLC DBA Lint Lizards • Brad Veazey • Mobile FLORIDA Brandtastic LLC • Frank Motola • Auburndale GEORGIA Advanced Chimneys, Inc. • Tenny Corbett • Roswell Swept Away Chimney • Alicia Brock • Acworth WEST VIRGINIA George Construction Inc. • George Bell • Snowshoe
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IOWA Silent Knicht Pest Control • Randall Wagner • Calmar MINNESOTA Air Duct and Dryer Vent Specialty Cleaners • Chad Jurgens • Annandale WISCONSIN Chimney Medics • Steve Wirtz • Fond Du Lac Lifetime Chimneys, LLC • Daniel Santamaria • West Bend TEXAS Chimney Professionals • Yitshak Abu • Dallas
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NEW JERSEY A1 Finest Construction Inc • Cristina Mendez • Clifton Ariston Chimney • Ben Wachsler • Farmingdale Ugly Ductling LLC • Michael Sears • Neptune City PENNSYLVANIA B.J. Meier & Sons • Kevin Pugh • Morrisville
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NEW YORK KLZ Enterprises DBA Countryside Stove & Chimney, Inc. • Matthew Beyer • Holland MAINE Frechette Chimney Sweeping • Robert Frechette • Sanford
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CALIFORNIA ABA Hearth & Home • Michael Hayden • San Carlos
March 2019
45 S W E E P I N G
Around the
Tech Center. Megan McMahon
Executive Director
Calling A l l
46 S W E E P I N G March 2019
D
o you remember your first convention? Being a first-time attendee at a convention, whether large or small can be overwhelming. A first-timer may not know anyone, may be unsure about what sessions to pick, and may worry about feeling out of place. As a regular convention attendee, you can help bring them into our family! “Your first convention can be intimidating or overwhelming. As a regular attendee we need to reach out to first timers to help them feel welcomed. I promise that you will learn something from them and hopefully make a new friend,” said Jasper Drengler, NCSG Board President Tom Hunkele, NCSG Governance chair and former at- large director added, “It’s everyone’s responsibility as a member of the NCSG and as seasoned professionals in our industry to help share their knowledge and help
build upon the experience of the first time attendee at the convention. It is often difficult for anybody to step outside there comfort zone and be that person that is welcoming and supportive! Think about this, “if it’s not you then who?” Take the time to be a mentor at this year’s convention, answer questions, share your knowledge, and build a relationship that lasts a lifetime.” First timers will have a yellow badge at convention. NCSG encourages you to introduce yourself to them, exchange information, share stories, helpful tips, support and check in with them throughout the week and AFTER! When first timers feel connected and community, they will be hooked! The Tech Center team is looking forward to seeing new and familiar faces next month!
Classifieds GasVent Software for Sizing Chimneys only $195
Experienced Sweep Wanted
Call 1-800-648-9523 for more info and visit www. elitesoft.com to download a free trial version.
Looking for a certified sweep to join our team. 40 year old, family owned chimney sweeping company located near Sacramento, CA. Signing bonus available Competitive salary/ commission Mmedical & vacation Available Full Time position Please email resumes to Amie Ryan- amie@ryan-brothers.com
Work for a Growing Company! Chimney Solutions, based in Atlanta, GA, is looking for Salespeople and Installers with the desire to move up within our company. A $1000-$2000 signing bonus is available, depending on certifications. Pay will be commensurate with experience. Relocation is available for the individual that meets our needs and qualifications. Send resumes to dpace@ chimneysolutions.com or visit our website at www. chimneysolutions.com.
Chimney Sweep Business Opportunity- Wilmington, NC
12-year business Voted “Best of� for five consecutive years. Retiring. Call now to discuss! 575 758 1825.
We are seeking an experienced chimney professional that is eager to join a winning team and live on the beautiful East Coast of NC. This opportunity could lead to future ownership in an established business as the owners are looking to retire in the near future. Please send resumes to info@seasidesweep.com
Thermo-Crete Equipment for Sale
CLASSIFIED ADS FREE FOR NCSG MEMBERS
Used Thermo-Crete equipment for sale. Owner retiring. 586.942.8611
Members can run one 35-word classified free each year! Regular classified ads are $2/word or $1/word for NCSG members. Classified ads are non-commissionable and must be pre-paid. To place a classified ad, please contact Charissa Mahaffey at cmahaffey@ncsg.org or 317837-1500.
For Sale- Located in the Outdoor Adventure community of Taos, NM.
47 S W E E P I N G March 2019
Darwin
Award Drove by and turned around to get this shot. Are you kidding me???? —Mark Thomas of Top Hat Stove & Chimney in Lewisburg, WV.
See a chimney in your area that had you scratching your head? Send it to the editor, Darcy Marlett at dmarlett@ncsg.org for publication in Sweeping. Include a few words about the scene and location.
Ad Index 48 S W E E P I N G
Ahrens Chimney Technique 800-843-4417 ahrenschimney@qwestoffice.net 47 Approved Industries 866-439-0069 info@approvedindustries.com 13 Chim Cap Corp 800-262-9622 info@chimcapcorp.com 30 Closing Commander 615-205-5959 www.closingcommander.com 33 Copperfield 800-247-3305 www.copperfield.com 7 CVC 704-425-0217 jerry@cvccoaching.com 4 Duct Cleaners’ Supply 800-634-2822 4viper@ductcleanerssupply.com 10 ENERVEX 770-587-3238 www.enervex.com 35 Firesafe Industries, Inc. 800-545-6607 www.firesafeinc.com 5 Gelco www.gllchimneyproducts.com 25 ICP 508-695-7000 www.chimneycaps.com 20 Lindemann Chimney Company 866-629-8006 www.lindemannsupply.com 9 Locktop www.gllchimneyproducts.com 40 National Chimney 800-897-8481 www.nationalchimney.com Inside front cover New England Chimney Supply 866-513-2378 www.newenglandchimneysupply.com 27 Olympia Chimney Supply, Inc. 800-569-1425 www.olympiachimney.com 11 Peke Safety 800-277-1637 www.pekesafety.com 8 Sand Hill Wholesale & Mfg., Inc 800-258-5496 www.sandhillwholesale.com 32 SaverSystems, Inc 800-860-6327 www.chimneysaver.com 12 SnapLok Rotary Sweep Systems 702-790-4197 www.snaploksystems.com 29 Z-Flex 800-654-5600 sales@z-flex.com 15
March 2019
Everything’s Bigger in Texas... including the Opportunities at HPBExpo 2019 in Dallas. Get inside access to the BIG developments in indoor-outdoor living at HPBExpo 2019. Exciting new brands. Product launches. Certifications and education that keep your business one step ahead. It’ll all be here waiting to be experienced. REGISTER TODAY at hpbexpo.com/register.
EXHIBITION: March 14-16, 2019 • EDUCATION: March 13-15, 2019 Kay Bailey Hutchison Convention Center • Dallas, TX
HPBExpo.com
/HPBExp0
@HPBExpo
2019
/hpbexpo
HPBExpo 2019 KEYNOTE SPEAKER
THE BIG OF INDOOR-OUTDOOR LIVING
MIKE HOLMES Host of HGTV’s Holmes on Homes, Holmes Inspection, and All American Handyman, Mike Holmes will share his thoughts on housing and product trends, the importance of fireplaces in the home, and how outdoor products enhance the homebuying experience. Sponsored by Napoleon Products.
THURSDAY, MARCH 14 | 8:00AM – 9:15AM
Registration is now open!
Picture yourself here
NCSG 2019 National Convention Waterside Marriott - Norfolk, VA April 17- 20, 2019 www.ncsgconvention.org