Staff News May

MAY 2026

STAFF NEWS

Message from the CEO PROJECT OPTIMA NCN Health has now officially gone live with Optima.

Optima is now NCN Health’s primary rostering and leave management system. This is a significant milestone project for our organisation and reflects months of preparation, testing, training and teamwork across many departments.

A special acknowledgement goes to Director People Safety and Engagement, Heather Flynn and the Payroll Team, Roster Managers and the Optima Project Team for the extraordinary effort that has gone into delivering this project while continuing dayto-day operations and supporting our people.

This project set an ambitious timeline, but was delivered in comparatively record time.

Project Optima modernizes NCN Health’s rostering and leave management system in line with best practice standards.

A friendly reminder that with this new rostering system comes a greater emphasis on staff signing in and out of each shift. This ensures you are paid accurately and on time. Thank you for your support.

PEOPLE MATTER SURVEY ACTIONS

COMMUNITY TRANSPORT PROGRAM - DIALYSIS

NCN Health had a 52% response rate on the People Matter Survey, which will provide a significant body of feedback and valuable data to help inform future improvements.

The Community Transport Program for Dialysis patients commenced on June 1st. This is a significant project that will support access to dialysis treatment for Moira Shire residents and surrounding communities. This program is led by Volunteer Coordinator Jacquie Hughes and is facilitated by volunteer drivers. Congratulations and thank you to Jacquie for her work in getting this program on the road.

A working group is being created to turn this feedback into action and staff are invited to get involved. The working party will; explore survey insights, identify priority actions and shape improvements and change across the organisation.

Please contact ncnpeopleculture@ncnhealt h.org.au for more information.

This is an exciting opportunity and your input is invaluable.

WORKFORCE NCN Health welcomes Ali Beatson back to her role as Director Clinical Services (DCS) following some recent leave. Thank you and acknowledgement to Carolyn Hargreaves for her DCS leadership at Nathalia Campus in Ali’s absence and for Melissa Neal’s leadership in the Acting DCS role at Cobram Campus.

DIALYSIS AND SAME DAY CANCER CARE IN COBRAM Alongside the Community Transport Program, NCN Health received funding to undertake a discovery and planning project to determine whether a dialysis and same day cancer treatment service could be developed at the Cobram Campus. This work is focused on understanding the infrastructure, workforce and operational requirements needed to deliver these services locally, helping to improve access to care for our community closer to home.

It is important to note that this funding supports planning only.

CONTINUED OVER PAGE ...

RESPECT

ACCOUNTABILITY

PARTNERSHIP

INNOVATION

Message from the CEO Once completed, the planning work will be submitted to the Department of Health for consideration.

While it is a positive step, it does not guarantee future funding for construction or service delivery. However, completing this planning work is an essential first step in demonstrating the need for, and feasibility of, these important services at NCN Health.

Mark Ashcroft Chief Executive Officer.

RESPECT

ACCOUNTABILITY

PARTNERSHIP

INNOVATION

Industrial Relation Matters

Health and Allied, Managers and Administrative Workers Proposed Enterprise Agreement Thank you to all who participated in the voting process, which provided the opportunity to vote to approve the Proposed Agreement.

The ballot closed on 31 May 2026 at 5pm, and we have been informed that there has been a successful ballot, and the proposed agreement will be submitted to the Fair Work Commission for approval on behalf of NCN Health.

As we have obtained a successful ballot, the ‘Once Off Cash Payment’, to be paid to all eligible employees, who were employed on 31 May 2026, will now be paid.

The once off cash payment is $1500 per full time employee, pro-rata for part time and casual employees. The pro-rata calculations will be based on the greater of contracted hours as of 31 May 2026, or average weekly hours over the previous 12 months, or over their period of service if employed for less than 12 months.

Employees on paid or unpaid leave will be eligible for the payment. The payment will be taxed and superannuation will be paid on the gross value of the payment.

Payment will be made to eligible employees in a manual pay run on Thursday 4 June 2026, with payslips generated and sent.

If you have any questions once you receive your payment, please email ncnpayroll@ncnhealth.org.au, or ncnpeopleculture@ncnhealth.org.au.

No other salary or allowance payments will be made until the proposed Enterprise Agreement is approved by the Fair Work Commission. This is anticipated to take up to 6 weeks from submission date. Further communications will follow.

Kind Regards People and Culture and Payroll Teams

Would you like to drive dialysis patients to their appointments?

We are looking for volunteer drivers to support our community transport program NCN Health has two vehicles to support community members to access dialysis treatment outside our local area for example, to Shepparton, Yarrawonga, Kyabram etc.

We need volunteers to help us run this community transport program.

This Community Transport Program is designed to complement - not replace existing transport services, working collaboratively to fill identified gaps in transport.

Volunteer opportunities available Monday to Saturday, morning and afternoon shifts.

Structured rosters with a clear schedule and volunteer support.

Choose your level of commitment, for example, once a week, fortnightly, or monthly shifts.

Support local people to access essential appointments and services.

Help community members stay connected.

Meet new people and build meaningful community connections.

DRIVE, CARE, CONNECT: VOLUNTEER TODAY! To register as a volunteer or for more information contact Volunteer Coordinator Jacquie Hughes E: volunteers@ncnhealth.org.au P: 0408 828 994

VOLUNTEER DRIVERS ARE ON THE ROAD NCN Health has launched its Community Transport Program. The program supports local residents, with a focus on dialysis patients, to access essential medical appointments outside the immediate area, such as Shepparton, Yarrawonga and Kyabram.

Following a successful test drive of the program in May, NCN Health has established a growing pool of volunteers and a coordinated roster with transport officially starting on June 1st.

Pictured below is Steve Trainor who travels to Yarrawonga for Dialysis, and two NCN Health Volunteers Kathy and Tim with the new vehicles.

To register as a volunteer or for more information contact Volunteer Coordinator Jacquie Hughes E: volunteers@ncnhealth.org.au P: 0408 828 994

Public Sector Residential Aged Care Numurkah We are excited to share that construction for the Public Sector Residential Aged Care Service (PSRACS) in Numurkah will be commencing in the coming weeks and you may start to see some activity in and around the work site.

This marks a significant milestone for the project and NCN Health after many months of planning and preparation. The new facility, which will be built off Hurley Court, adjacent to the current NCN Health Numurkah Urgent Care Centre and Karinya Nursing Home, will eventually replace the current Numurkah Pioneers Memorial Lodge.

As works begin, you will notice an increase in activity across the site, including construction personnel, vehicles, and general movement. While construction vehicles will not be parking in Hurley Court, there will be increased traffic in the surrounding areas, along with some noise and disruption during working hours.

We will continue to keep you informed and provide updates as the project progresses. This is an exciting step forward and we look forward to seeing the project come to life.

If you have any questions, please feel free to reach out to Operations Manager Bronti O'Connor, Bronti.OConnor@ncnhealth.org.au .

We look forward to keeping staff informed about the many exciting developments to come.

Framing the Lodge A photographic event to celebrate Numurkah Pioneer Memorial Lodge’s 50th Anniversary This August ‘The Lodge’ will celebrate its 50 year annivesary. As part of these celebrations we are calling on keen photographers to capture the stories, memories and moments that make ‘The Lodge’ unique.

The Archibald - Resident Portraits Inspired by The Archibald - but in photo form, we are inviting photographers to capture the faces, personalities and experiences of our residents in a portrait.

Through your lens, we’re looking for more than just a photograph. Who is this person?

What matters to them? What does their story reveal? These portraits will celebrate the individuality, humour and depth of the people who call ‘The Lodge’ home.

The Building – Bricks, Mortar & Memory Alongside our portraits, we’re inviting photographers to turn their focus to ‘The Lodge’ itself. As we look ahead to the construction of a new residential aged care facility, this is a moment to reflect on the building that has been at the heart of our community for 50 years.

Selected works from both categories will be exhibited as part of our 50th anniversary celebrations. We encourage local creatives of all skill levels to get involved, have some fun, share some stories and help us celebrate 50 years of ‘The Lodge’ Get Involved and How to Register: Family and friends of ‘The Lodge’ are welcome anytime to take photos however for those who are not regular visitors to ‘The Lodge’, there will be dedicated days in June where extra staff and volunteers will be on hand to assist. Entry into the photography event is free, but you must register by contacting Communications Coordinator Marissa Daly: P 0419 874 019 E ncncommunications@ncnhealth.org.au Photo Opportunities Monday June 1st 10am - 12pm.

Monday June 8th 10am - 12pm

Monday June 15 10am - 12pm Monday June 22nd 10am - 12pm

Photo Deadline and Further Details: You can enter one or both of the categories and you may submit multiple entries.

Photos must be submitted by COB August 3, 2026 via email to ncncommunications@ncnhealth.org.au.

Please include your full name and contact details, the name of the resident and/or title of the photo in your submission.

Take a Seat!

The concrete seats at the front of Nathalia Campus have had an upgrade.

These refurbishments came about following feedback from the Nathalia Consumer Committee. The feedback noted that the seats were both cold and difficult for some to access, as they were quite low to the ground and had no handles/arm rests.

The maintenance team improved the depth of the seat by adding wooden slats and improved safety and accessibility wtih the addition or rails at each end.

Well done to all involved, they look fabulous.

Great Gatsby Ball at Karinya

Great Gatsby Ball at Karinya

Afternoon Tea

Numurkah Pioneers Memorial Lodge

Jess Ryan

Health Care Worker

Tahlia Beesley Associate Nurse Unit Manager

Bernadette Thorn Social Worker

Simone Wijmenga Administration Assistant - Aged Care

Michelangelo Giunta Adminstration Assistant - Theatre

Leo Thompson

Katie Munn

Food Services Assistant

Food Services Assistant

Amy Hemming

Administration Assistant

Alexa Martz Enrolled Nurse

Mary Caldow

Beatrice Situmorang

Health Care Worker

Mohandeep Kaur Food Services Assistant

Food Services Assistant

Madeline Foley

Emma Severyn

Administration Assistant

Health Care Worker

Jane Pavlumo Esther Tali Jasminder Hari Singh Sophie Styles

Jodie Holmes Natasha O'Toole Hayley Furmston

CHRIS IS RETIRING! The Support Services Team is getting ready to say goodbye and goodluck to Chris Leskie. Chris has begun her Transition To Retirement (TTR).

Chris has been employed for 22 years in Support Services. Thank you Chris and we wish you well!

MID YE AR UNIFO RM ROLLO UT sents NCN Health Pre

The uniform portal is now open and will close on Sunday 21st June 2026 We are unable to except any late orders and allocations will not be carried forward so please take note of the closing date To login to your account please use the below details: Portal URL: https://ncnhealth.tww.getworkgear.com/ Username: Your Email Password: If you have forgotten your password, please click on the ‘Create or Reset Password’ option.

Please note that if you commenced from 1st January 2026, you are not eligible for this mid-year rollout. Please find the user manual on how to place an order, navigate the portal and also a FAQ page on the intranet.

If you have any queries regarding your allowance or your order, please contact NCNUniforms@ncnhealth.org.au

Cultural Uniform How to Purchase!

We encourage staff to wear their NCN Health cultural t-shirts to proudly acknowledge and demonstrate support for Aboriginal and Torres Strait Islander peoples, cultures and communities.

Wearing the shirts is a meaningful way to show unity, respect and commitment to reconciliation across our health service.

How can I purchase the Polo of Lanyard?

Current available sizes of the Polo are: XS – 0 S – 1 M – 7 L – 17 XL – 9 2XL – 10

To purchase contact NCNUniforms@ncnhealth.org.au or call into the People and Culture Office in Numurkah or Cobram.

Please note due to infection control lanyards are not permitted in clinical areas.

What Next?

Expressions of Interest are now open for a new polo design and scrub top. Please let us know if you are interested in these via the survey https://www.surveymonkey.com/r/XSCK778

See design below:

All enquiries can be directed to NCNUniforms@ncnhealth.org.au.

Thank you for supporting this initiative and continuing to visibly demonstrate NCN Health’s commitment to reconciliation.

SERVICE AWARDS MAY Carolyn Hargreaves, Director Clinical Services, Cobram Kyley Lee, RN, Cobram

Rebecca Crosby, Administration, Support At Home.

SERVICE AWARDS JUNE Pam Smith, Adminstration, Nathalia Natalie Watson, EN, Numurkah

Nevenka Hughes, EN, Nathalia

Susan Farrant, EN, Numurkah

REWARD AND RECOGNITION MAY RACHEL O’DWYER - DISTRICT NURSING MANAGER I believe Rachel to be a source of inspiration, a fantastic motivator who manages staff with consistency and fairness. Rachel always demonstrates respect, accountability and partnership. The high level of morale within the DNS team is largely due to her presence and initiatives. Rachel lives the values.

ANDREA PACKER - RADIOGRAPHER She approaches every day with a friendly, happy, and approachable attitude, creating a welcoming environment for patients and staff alike. No matter how busy the department becomes, she remains calm, compassionate, and always willing to help. She never says no when assistance is needed and continually demonstrates exceptional teamwork and patient care.

ASHLEE CLIFFORD - PRACTICE NURSE, COBRAM MEDICAL CLINIC Nothing is too much trouble for Ash. Whether it is having to re-arrange her day to help the Nurses in the treatment room or helping our patients with their forms. She is friendly to all our patients and everything is done with a smile.

ANGELA THORNE - EXERCISE PHYSIOLOGIST When we are short staffed Angela is the first person to offer to jump in and assist our intake team at any time, ensuring incoming referrals and client appointments are booked in a timely manner. This has been a huge help to our entire intake team relieving pressure off our team and ensuring the service is running effectively to benefit our community and clinicians

ANNIE, CAROL, SINI AND MARY - THE LODGE, NUMURKAH These four lovely staff members work really hard overnight to help ease the load of work each morning for day staff. They all go above and beyond to help out the residents, all whilst doing it with a great attitude.

LISA AQUILINA - OHS OFFICER Over the past few months Lisa has worked tirelessly across campuses to support staff within her role. She has actively engaged with staff in OH+S matters to ensure we are making meaningful, positive sustainable change.

(Partnership). She has always shown accountability within her role while maintaining an amazing level of compassion and respect for those she has been working with in relation to delicate issues. She has also been a key driver in improving some processes to ensure the safety of ourselves and those within our care. (Innovation). We are a better place for having Lisa looking out for us.

KESTO GOES LIVE On Friday 22nd May 2026 “Kesto” went Live.

Kesto is a new Digital Invoice Processing system.

Phase 1 is the automation process where the invoices are scanned and the data is extracted from the invoice and purchase orders which shows any variations.

After validation the data is then imported to Oracle Finance System.

This program eliminates the manual keying process.

A great achievement for the Finance Team, HRHA & Kyocera to have this implemented.

The Finance Team with Darcy from HRHA and Chris from Kyocera “Kesto Program” Absent from the day was Cathy Andrew

All In for National Reconciliation Week 2026

National Reconciliation Week (NRW) is an opportunity for all Australians to reflect on our shared histories, learn from one another, and consider how we can contribute to reconciliation in our everyday lives and workplaces.

Why this week matters National Reconciliation Week is held each year from 27 May to 3 June and recognises two significant milestones in Australia’s reconciliation journey: 27 May – Anniversary of the 1967 Referendum, when Australians voted overwhelmingly to amend the Constitution to include Aboriginal and Torres Strait Islander peoples in the census.

3 June – Mabo Day, recognising the historic 1992 High Court decision that overturned the legal fiction of terra nullius and recognised native title rights.

What is reconciliation?

At its heart, reconciliation is about strengthening relationships between Aboriginal and Torres Strait Islander peoples and non-Indigenous Australians, built on listening, trust, respect, honesty, and equity. Reconciliation is not a one-off event, but an ongoing commitment to learning from the past and working together toward a more inclusive future.

Why does it matter?

In a health setting, reconciliation matters because it directly influences health outcomes, cultural safety, and trust in the care we provide.

Strengthening reconciliation helps ensure Aboriginal and Torres Strait Islander peoples receive care that is respectful, safe, responsive, and traumainformed.

The impacts of colonisation are not just part of history — they continue to affect individuals, families, and communities today. Understanding this is an important part of delivering compassionate, culturally safe, and traumainformed care. Reconciliation means acknowledging these truths, listening to Aboriginal and Torres Strait Islander voices, and ensuring communities are involved in shaping the solutions and services that affect them.

What can we do?

Staff play an important role in reconciliation every day. This includes: Providing culturally safe and respectful care Listening and learning from Aboriginal and Torres Strait Islander patients, families, and communities Reflecting on our own practice and unconscious bias Participating in cultural learning opportunities Challenging racism or discrimination when it occurs Supporting Aboriginal-led initiatives and partnerships Small, consistent actions from all staff contribute to meaningful change and help ensure our service is welcoming, respectful, and safe for everyone.

Reconciliation Action Plan Update | Progress & Next Steps We would like to sincerely thank all staff, stakeholders and community members who have contributed their time, knowledge and voice to the development of our new RAP. Your input has been invaluable in shaping a plan that reflects our organisation’s commitment to reconciliation.

We are now pleased to advise that the RAP has been endorsed by the Diversity, Equity and Inclusion Committee and will now progress through NCN Health’s governance structure for further approval. Following this, it will be submitted to Reconciliation Australia for formal endorsement. We are currently anticipating the launch of the new RAP in August/September 2026.

If you are interested in joining the Reconciliation Working Group, please contact Sheridan Davies at Sheridan.davies@ncnhealth.org.au .

Learning, Reflection & Resources As Reconciliation Week comes to a close, we reflect on the importance of continuing this work beyond the week itself.

To support your learning, a range of resources are available on the NCN Health Intranet under the Diversity Page > Aboriginal and Torres Strait Islander Peoples section. These include cultural learning resources, organisational commitments, and workforce information.

We also encourage staff to take time to listen to local voices and lived experiences, and to reflect on how we can each contribute to culturally safe and respectful care within our services.

Small, ongoing actions from all staff contribute to meaningful change and help create a safer, more inclusive, and culturally responsive health service for everyone.

R E E T N U L VO WEEK

During National Volunteer Week, we proudly celebrated and thanked our incredible volunteers who support our health service.

From Residential Aged Care and Acute Care to Palliative Care, Community Transport, gardening, fundraising, and so much more — our volunteers make a meaningful difference every single day.

WHAT’S HAPPENING IN EDUCATION The Education Team recently attended the Melbourne International Comedy festival, enjoying an afternoon of laughter with comedian and nurse, Georgie Carroll.

Recent GP training in Cobram on Intraosseous use and Insertion.

Intraosseous use and insertion are a lifesaving technique used to provide rapid access for medication in emergency situations where intravenous (IV) cannot be done.

This training helps ensure our GPs are equipped with the skills and confidence to respond effectively in critical situations, supporting the delivery of high-quality emergency care for the community.

SWELL SKIN CHECK PROGRAM What is it?

Have your skin checked and the Swell (Staff Wellbeing) Committee will re-imburse your out of pocket costs.

How does it work?

BOOK AN APPOINTMENT

EMAIL US TO LET US KNOW YOU ARE BOOKED IN

SEND US THE RECEIPT OF YOUR OUT OF POCKET COSTS

ATTEND YOUR APPOINTMENT

WE WILL SEND YOU THR REIMBURSMENT FORM

YOU WILL GET REIMBURSED!!!

You can look online for Skin Cancer Clinics, but to get your started, here are a few Specialist Centres in our region; GV Skin and Specilist Centre, Shepparton, 03 5820 0500 Shepparton Skin Clinic, 03 5822 2393 Gardens Skin Cancer Centre, Albury, 02 6067 2039 Riverina Skin Specialists, Albury, 02 6025 3900

YOU CAN ALSO CONTACT ncnswell@ncnhealth.org.au YOUR GP AND BOOK IN FOR A SKIN CHECK! SCREENING SAVES LIVES!

SWELL Skin Check Program

2 in 3

Australins will be diagnosed with skin cancer by age

70

95%

of skin cancers are caused by exposure to the sun

Over

3,000 people per day are treated for Skin Cancer in Australia.

Skin cancers account for around

80% of all newly

diagnosed cancers

10 minutes in the sun is all it takes to cause sunburn and skin damage

Most skin cancer can be

Successfully treated

SO WHY THE WAIT? Early stages. provided they are found and treated in their

Skin checks save lives and with SWELL’s skin check program, its now made easier than ever!

Book your skin check today and send the receipt to ncnswell@ncnhealth.org.au for your re-imbursment

$112 Raised!!

From our Biggest Morning Tea

Your generous contribution will help fund life-saving research, prevention programs and continue support for those impacted by cancer

Thank you to those who donated and/or brought a plate to share

Pride Month

Pride Month is a special moment for many to reflect on the impacts of our shared queer histories from around the globe, and how that has played out a profound impact of joy and pride to many. We also reflect that in our own country, whilst we pause and share in that joy, that pushback and challenges specific to our own community continue to occur. For many of us, both is true this pride month, where we feel joy, connect to community, but are also reminded of the origins of this movement.

Events

❤ Nature Mobiles at Uniting | Wed 3 4pm-5.30pm | Ages 12-25 🧡 Cuppa Craft Chat at the GV Pride Hub | every Thursday 11am-1pm 💛 LGBTIQA+ Clothing Swap at the GV rd

Pride Hub (extra racks for pride month!) | Tues – Sat 11am-1pm Pride Collage Club at headspace Shepparton | Mon 22nd 4pm-6.30pm | Ages 12-25 Queer Book Saloon at Shepparton Library | Thurs 25th | sessions: 4pm5.30pm for ages 12-17 & 6.30pm-8pm for ages 18+ Melbourne Queer Film Festival (MQFF) in Shepparton at Uni of Melb Campus | Fri 26th 6.30pm-8pm | Ages 16+ Silver Rainbows Coffee Catch-up | Fri 19th | 10am-12pm | Ages 50+

💚 💙 💜 💖

Around Greater Shepparton we are so lucky to have wonderful stakeholders and organisations coming together to share in this celebration and to continue championing inclusion this month, and beyond. With events for all ages, it’s exciting to see so much available to lean in to!. For details and registration, please head to @uniting_youthshepp and click the Pride Month Shepparton link.

RESPIRATORY ILLNESS’S AND GASTRO CASE NUMBERS ARE ON THE RISE IN OUR COMMUNITY..

Report to your Direct Manager or After-Hours Manager if unwell...

MANDATORY TRAINING AND KINEO UPDATE This is a friendly reminder to complete your mandatory training. All mandatory modules are required to be finalised by 30 September 2026, or if you are a new staff member, within 3 months of your commencement, so we encourage you not to leave this until the last minute— getting started now and completing modules progressively can make it much more manageable.

In Kineo, you will see a section titled “Mandatory Training”— all modules within this section must be completed. There is also an “Other Courses” section, which includes optional modules that are not mandatory but are strongly recommended to complete.

Please note that additional modules may be added from time to time, so it’s a good idea to revisit Kineo periodically to ensure everything is up to date.

To help us manage enquiries efficiently and ensure that your learning records are up to date, please direct all Kineorelated queries including attendance sheets, certificates, or RPL records to NCNLearningDevelopment@ncnhealth.org.au.

If you have any questions, please don’t hesitate to reach out.

OPTIMA IS HERE! We are pleased to confirm that NCN Health has now officially gone live with Optima. This is a significant milestone for our organisation and reflects months of preparation, testing, training and teamwork across many departments.

A special acknowledgement goes to the Payroll Team, roster managers and the Optima Project Team for the extraordinary effort that has gone into delivering this project while continuing day-to-day operations and supporting our people.

What this means Optima is now NCN Health’s primary rostering and leave management system. All roster managers can now stop managing rosters in both Optima and Roster On, please only update and use Optima for roster changes. The next pay will now be based only on Optima.

Soon we will communicate dates for Roster On decommissioning, this will be done in a phased approach and until then, you can still use Roster On to check historical information and future rosters not yet created to Optima.

NCN now enters the next phase with the vendor RL Datix called hypercare, which ensures any issues will continue to be triaged quickly with them.

Important reminders Please continue to check your roster regularly and notify your manager quickly if anything appears incorrect Roster managers are asked to continue maintaining good roster governance and timely approvals Some minor issues or adjustments may still arise as part of normal post-go-live activity and hypercare support. If this occurs, please be assured the project and payroll teams are actively monitoring and responding quickly.

Support available

If you require assistance, please contact: projectoptima@ncn health.org.au

PROJECT OPTIMA AND LOOP As part of our transition to the new Optima rostering system, we're also introducing a companion app called ‘Loop’.

Loop is available to download on your phone and gives you easy access to: View your roster Apply for leave Request additional shifts If you prefer not to use your phone, Loop is also accessible via any web browser.

Training videos on Optima and LOOP are available on the intranet here: https://hrhacloud.sharepoint.com/sites/NCNHealthIntranet/ SitePages/Optima.aspx? e=5lTqEP&share=IQDggScXlz7sSoiiHKSn7P8_AUhFfetmevjB zPg6Wj3MVwQ Questions?

Change is hard! So, our team is here to support you during this transition with any queries relating to issues with swiping, implementation updates, providing training and answering any questions you have!

Please contact via email: ProjectOptima@ncnhealth.org.au

Getting Started with Loop As part of our transition to the Optima rostering system, we’re excited to introduce Loop — a new app designed to make managing your work life easier.

With Loop, you can:

Important notes:

View your roster anytime Apply for leave Request additional shifts Set your availability

Clocking in/out is not available in the app — continue using fingerprint scanners Some features (like messaging) are not used at NCN Health Sensitive leave appears as “Unavailable” on team rosters

Download Loop via the App Store or Google Play and log in using your NCN email through Single SignOn .

Prefer desktop? Access Loop via your web browser using the same login details.

Training videos and further guidance will be available soon.

The app also includes a personal calendar where all shifts and leave are displayed, and a team calendar to view roster coverage across your area

PYSCHOCIAL HAZARD REPORTING PORTAL The new Psychosocial Hazard Reporting Portal (PHRP) is now available via the intranet (under Popular Hangouts, or the OHS page).

This platform allows staff to report workplace issues that may impact mental health, safety or wellbeing—with the option to remain anonymous.

Reporting early helps us identify risks, provide support and improve workplace culture. All reports are reviewed by the OHS team, managed confidentially, and used to inform improvements across the organisation.

For more information, training opportunities or support, contact NCNOHS@ncnhealth.org.au.

Psychosocial Hazards New Victorian regulations clarify that psychosocial hazards must be managed in the same way as physical risks. Hazards such as bullying, harassment, violence, and exposure to traumatic material can cause serious psychological injury.

The Occupational Health and Safety (Psychological Health) Regulations 2025 introduce specific duties for Victorian employers to identify psychosocial hazards, control associated risks, and regularly review those controls.

Meryula Clinic (Sexual Health) @ NCN Health - Numurkah WHAT IS MERYULA CLINIC?

The Meryula Clinic is a free and confidential service run by GV Health and supported by NCN Health. The clinic is for all individuals within the region and is run by experienced nurses who specialise in sexual and reproductive health.

Bookings 27th July 16th November

14th Sept

GV Health Community Service Access Unit 1800 222 582 (option 4)

SERVICES - SELF REFFERED

Testing & Treatment for infections that can be spread through sexual contact.

Contraception, including Implanon insertion Emergency Contraception Pregnancy Testing Unplanned pregnancy counselling, treatment and referral Cervical Screening Tests > 25 yrs of age Genital pain and discomfort Sex work certificates Screening, counselling & referral for viruses in the blood Hepatitis C treatment Hepatitis B treatment and management HIV PrEP and nPEP Immunisation (HPV) Contact Tracing Referral to specialist services

Cervical Screening Available in Numurkah Cervical cancer is the fourth most common cancer in women worldwide, but it is also one of the most preventable. Free cervical screening tests (formerly called pap smears) are available for Medicare card holders, with self-collection options and no referral required.

Screening is recommended for anyone with a cervix aged 25–74 who has had sexual contact. The test is quick, simple, and could save your life.

Appointments are available at Community Health @ GV Health, 121 Corio Street, Shepparton, or at special cervical screening clinics at NCN Health Numurkah, 2 Katamatite Road, on July 27th September 28th November 23rd To book an appointment, call the GV Health Service Access Unit on 1800 222 582 (option 4). By keeping up with cervical screening, you are taking an important step to protect your health and wellbeing.

Join Social Club Committee!

Help us decide the direction of the NCN Health Social Club We would love a representative from each department to come onboard and join the committee. Help us grow in the right direction

😊

Including more staff on the committee from Nathalia and Cobram to help in this process.

What does the Social Club Committee do?

Help organise social events for staff.

You are wondering what the committee commitment is?

Attend bimonthly meeting (usually go for about an hour) on a Monday in the evening every two months.

What about, if I wish to become a social club member only, what are the benefits of becoming a member (if currently not a Social Club member)?

Social Club costs you $5 per fortnight and currently offers the following; •

One entry into the monthly Billy Barrell monthly $30 draw

•

Free or discounted tickets to social club events

•

Free or discounted ticket to the NCN Health Club Christmas Party!

Scheduled for November 21, 2025.

What do I need to do to become a member? Fill out an Authority to Deduct Form and email the completed form to NCN Payroll – A newsletter is a periodical publication, which can either be printed or published electronically. It is issued regularly, usually every week or every month, and it contains a variety of content. This can include articles, stories, photographs, and advertisements.

NCN HEALTH SOCIAL CLUB 2025

Upcoming Events

Billy y l h t Monrel Cash Bar ws!

Dra JULY

Triva Night, Shamrock Hotel Numurkah.

AUG

Berrigan Family Race Day Berrigan Race Club.

NOV

CHRISTMAS PARTY Venue to be confirmed!

24

22

27

Save the Dates, more information will come out before each event!

For more info, or to join social club, email ncnsocialclub@ncnhealth.org.au

CONDOM ACCESS IN THE MOIRA SHIRE

WE WANT YOUR FEEDBACK! TAKE THE SURVEY NCN Health have recognised that Moria Shire has a growing rate of Sexually Transmissible Infections (STIs), few condom access points and multiple barriers in accessing sexual health support services in rural areas We want to hear from young people (16-24year olds), and the people around them - their parents/carers, coaches, interested community members etc.

Tell us what you think about sexual health awareness, safety and condom access in our area.

Youth: https://redcap.link/Youth_Survey Parents, Carers and Community members: https://redcap.unimelb.edu.au/surveys/?s=YYMETAAHWJHFAAPT This project is a collaboration between NCN Health, The Rural academic Network, The Centre for Excellence in Rural Sexual Health and Primary Care Connect

EXPRESSIONS

OF INTEREST The SWELL Committee are seeking expressions of interest from staff keen to join our Staff Wellness Committee in 2026.

WHAT WE ARE AFTER Staff who are interested in creating and promoting Staff Wellbeing programs, events and initiatives across NCN Health. Meetings are held monthly and we welcome all new ideas.

Monthly meetings.

Small time commitment Positively impact the culture of NCN Health Help create new initiatives and programs for your colleagues.

Submit your EOI to ncnswell@ncnhealth.org.au

A reminder to send your pictures, stories and events to Communications! ncncommunications@ncnhealth.org.au