MESSAGE FROM THE CEO
LOCAL HEALTH SERVICE NETWORKS
From July 1 , Victoria’s 12 Local Health Service Networks came into effect, with NCN Health part of the Hume Health Network. These Local Health Networks were one of the reforms that came from the Health Services Plan, released in August last year. The purpose is to see greater focus on health services working in partnership with others in their geographical region. Given that NCN Health already works closely with local health services, we are not likely to see much operational change in the coming months. We continue to work with The Department of Health to support any transitions from July onwards. We will keep staff updated on any further changes that occur as the recommendations from the Health Services Plan evolve. st
STRATEGIC PLANNING
The NCN Health Strategic Plan is due for renewal at the end of 2025. The Board of Directors have approved the appointment of a consultant to drive the Strategic Plan Process. This will involve engagement and consultation from staff and community with the aim that the Strategic Plan belongs to all of us and we see our language and vision for the health service reflected in the plan.
The plan sets the direction of NCN Health for the next five years, we look forward to connecting with our staff and hearing what priorities and values you are keen to see feature in our plan.
CAPITAL WORKS AND UPGRADES
It’s an exciting time at NCN Health, with a number of upgrades and improvement works underway across our sites. These changes are helping to create a fresh, modern environment that better supports our staff and the care we provide each day In Numurkah, works to upgrade the Theatre are ongoing. These works include new sterilizing equipment to ensure we meet contemporary requirements for operations. Thank you to staff who have worked to minimize the impact these upgrades have had on our consumers, and to the staff onsite for your patience as these upgrades occur.
WINTER ILLNESS
We see an increased risk of respiratory illness during the winter months, so a reminder to please stay home if you feel unwell. If you become unwell during work time, please speak with your manager immediately. RAT kits are available, please speak with your manager if you require one.
OUTBREAK MANAGEMENT
In Nathalia, works to repair and restore some external areas including the front entrance to the facility, the court yard in the Community Health and Medical Clinic areas and carport at the back of the facility are underway Internally, all the kitchen flooring has been replaced. Many thanks to the staff at Nathalia for the smooth facilitation of the kitchen flooring project, including moving in and out of the space and the preparation of meals during this time.
Lastly, I’d like to acknowledge all the staff involved in managing recent COVID outbreaks Outbreaks put extra stress on the workforce from a sick leave perspective, but also create additional work in infection control, care of impacted patients and residents and the ongoing need to maintain high standards of care, safety and communication under pressure These outbreaks were managed proactively and quickly. Well done to all.
Mark Ashcroft NCN Health, CEO
Mark.Ashcroft@ncnhealth.org.au
HybridHero
What is HybridHero?
HybridHero is our desk booking system which enables staff who work across campuses to make sure they always have somewhere to sit
How do I book a desk?
Booking a desk has never been easier - simply jump onto the Intranet and select Desk Booking from the front page. You will need to enter your username (staff email) and password.
Once you have logged in and set up your profile you have access to the desks to book what you need.
Watch the video below to see how to book your desk and check in.
How often do I need to book a desk?
You only need to book a desk if you are working at a campus that you don’t normally work from and need to sit in a new location.
How do I know if a desk is available?
When booking in the desks that are available will be able to be selected. If you can’t select a desk, it has already been booked by someone else.
What
if my work plans change?
If you are no longer in need of a booking, please adjust your bookings as soon as you know. This allows someone else to use that desk.
ICT REQUESTS
TO SUBMIT AN ICT REQUEST TO HRHA PLEASE USE THESE DETAILS:
Email: Service.Desk@hrha.org.au
Phone: (Internal) *4742
Phone: (External) (03) 5825 9990
Please alert your direct manager if you feel the request needs escalating. They will escalate to the Business Services Manager if required for escalation with HRHA In this instance you will need to give your manager and the Business Services Manager the job number associated with your IT issue. INTERNAL NCN ESCALATION
REWARD AND RECOGNITION
SUPPORT SERVICES NUMURKAH
During the current COVID outbreak the whole support services departments have demonstrated great partnership by working together to make sure all the extra tasks that are required for outbreaks are completed. Great Effort Team, keep up the great work.
TAMMY WARREN - MAINTENANCE / NATHALIA
Has respect towards people, she's helped with the flooring for the new kitchen and has helped with the organisation of the temporary kitchen. Aways goes out of her way to help others when in need Tammy has done a great job on the gardens and lawns and they look amazing. When a Mex is put through (if she can) it is normally done the same day or the next. She is very efficient, very friendly and accommodating.
ELIZABETH BUCKLAND - KARINYA / NUMURKAH
Libby is a great team member who is always cheerful & supportive to work with She picks up extra shifts to help with the roster shortfall especially with the COVID outbreak.
ELAINE HENDERSON - ACUTE / COBRAM
Elaine is always calm, supportive, and approachable during her after-hours shifts. She provides clear guidance, advocates for both staff and residents, and makes everyone feel confident and valued. Her leadership makes a real difference and is truly appreciated. Thank you for supporting us
NICOLE HUGHES - ADMIN CMC / COBRAM
Hard working, stepping up as second in charge. Very approachable and consistently happy
KERRY R, ANNEMARIE F, KUSHUM T, ELLEN T, ADAM S & ROSALIE F
IRVIN HOUSE NURSING STAFF / COBRAM
Throughout the entire shift, all staff consistently demonstrated our core values - showing respect to residents, families, and colleagues; taking accountability for their actions while delivering safe, person-centred care; and ultimately fostering exceptional partnerships.
TRUDY HARRIS - ADMINISTRATION / COBRAM
Trudy Harris' performance works in line with the NCN values, she shows great accountability, respect and partnership across the team and the community. She has a great understanding of all systems and processes within the Administration Team and a great wealth of knowledge, her commitment to working within the values and working above and beyond does not go unnoticed Well Done Trudy, Keep up the great work!
SUPPORT SERVICE TEAMS KITCHEN AND ENVIRONMENTAL / NATHALIA
The support service staff at Nathalia all helped each other with the installation of the new kitchen flooring, They all took it in their stride, making sure that the change of the kitchen, routines and working out of a smaller kitchen did not impact the residents or meals on wheels. Despite the disruption, a high standard of service was delivered.
DONNA HOLMES - P&C MANAGER / NUMURKAH
Donna goes above and beyond, always there to provide a helping hand. She has a wealth of knowledge, very empathetic and understanding and always brings a smiley face.
JANCY ABRAHAM - REGISTERED NURSE, BANAWAH / NATHALIA
Jancy follows through with information to ensure resident and patient receive safe quality care. She has been able to adapt to situations and is a reliable member of our team
RAJ KUMAHR - NUM, NPML / NUMURKAH
Raj is always available, approachable and supportive of the staff under his care and other colleagues. Raj has a wonderful general attitude that reflects the NCN Values of Respect, Accountability and Partnership Well done Raj
MYRA SMITH - HCW AND FOOD SERVICES / IRVIN HOUSE
Myra goes above and beyond her duties and always helps her work colleagues in any way she can. Regardless of what position she is rostered on for, Myra is a team player who is always considerate and helpful to those around her Finally, her up beat and happy demeanour is always nice to see.
KERRI ANNE CULTON - SUPPORT SERVICES TEAM LEADER / NUMURKAH
Kerri Anne was very organised with recent Karinya COVID outbreak, she had the team set up and prepped in a short timeframe to ensure that staff were confident with their tasks and responsibilities.
LISA AQUILINA - OHS OFFICER / COBRAM
Lisa provided one on one training for me so I was able to complete the recent mandatory training for reportable incidents The times offered were not conducive with my calendar and Lisa was very accommodating. We were all able to meet the requirements, I was very grateful for Lisa for the understanding she showed and took the time to work with me
Respiratory Fit Test
Is your N95 Mask the correct one?
Did you know that you need a new fit test done at least every few years? You may need one sooner if you have had any changes
WHEN DO I NEED A NEW TEST?
You can request a Respiratory Fit Test at any time - particularly is you have:
Significant weight loss or gain
Facial trauma/surgery
Scarring or cosmetic surgery/cosmetic procedures such as fillers
Extensive dental work including extractions and new dentures
Any concerns about the respirator you were previously fitted
HOW DO I BOOK A TEST
Appointments can be scheduled via the Intranet under the People and Culture tab.
Graduate Enrolled Nurse Health Care Worker
Amara Kalu
Yvonne Rowan
Stephen Dawson, Kattie Horvath, Anne Hughes, Nikki Jack, Debra Kennedy, Trent Mark, Jisha Sebastian.
NCN Health at Moira Jobs Expo
NCN Health took part in the very first Moira Jobs and Career Expo hosted by the Moira Shire & supported by Workforce Australia.
The event was a chance for community members to explore real job opportunities, meet local employers and discover the wide range of career paths and training opportunities in our local area.
Our People & Culture Team spent the day talking to prospective employees while promoting our current vacancies, volunteering and work experience program.
It was a wonderful community event and we look forward to this becoming a regular on the calendar.
Second Hand Uniform Sales
We have a selection of Second Hand Uniform items that are for sale. Second hand uniform items are a great way to update your work wardrobe on a budget. It is also a great way to recycle textiles! Second hand uniforms are available to purchase year round (subject to what is available at the time) at a fraction of the cost of a new uniform.
Payment is made via salary deduction. Once items are selected and the order and salary deduction form is complete, please email it to ncnuniforms@ncnhealth.org.au
The list of items available, order and deduction form can be found on the Second Hand Uniforms page on the Intranet Simply locate the page under Popular Hangouts on the home page.
Currently the uniforms team are having a Winter sale on Winter outerwear items. Please find the list of available items on the Intranet. All items are currently $10!
A number of staff across NCN Health have organised Biggest Morning Tea events during May and June. All monies raised from these events go towards supporting Australians impacted by cancer.
Congratulations to Sue Holland from Nathalia (above) who won Best on Ground for her Passionate Fruit Slice!
Cobram Wellness Expo
NCN Health attended the 2025 Wellness Day Expo which was held at the Cobram Civic Centre. This was the second year the Expo has been held and once again it was very well attended by locals, business and community groups. The expo is an opportunity to share health and wellness information from across the region. From activities that promote health and wellness to medical resources that support people when they are unwell or in need of assistance. This is a great event that NCN Health are proud to be part of, we look forward to another great day next year.
Cobram Wellness Expo
Social Club Happenings!
Billy Barrell Winners!
Save the date, the next event for Social Club 2025 is TRIVIA NIGHT at the Shamrock Hotel, Numurkah, July 25 . th
Start getting your team together and your thinking caps on for your table/team theme. Prizes and raffles up for grabs. ALL STAFF WELCOME. .
Every month, 2 lucky social club members win a $30 cash prize in a random Billy Barrell Draw.
The latest winners are:
June
Julie Anne Vella
Lynne Peterson
Please arrange to collect your $30 cash prize from Numurkah reception, please note you can have someone pick it up on your behalf, but they will have to sign for it. If you have any issues, contact ncnsocialclub@ncnhealth.org.au
If you’d like to be in the draw to win a Billy Barrell Cash Prize, join social club! Just $5 per fortnight. To join, head to the Social Club page on the intranet for all the details - Social Club
Come and join in the fun - Upcoming NCN Health Social Club Event
Trivia Night at Shamrock Hotel, Numurkah
Friday 25 July 2025 6pm for 6.30pm start.
To book a seat or table of 8: https://www.trybooking.com/DCWPA
Everyone welcome to join in.
HowdoIparticipate?
Visit10000stepsandregisteryouraccount Emailncnswell@ncnhealth.org.autoconfirmyou havesignedup.Wewillthenaddyoutothe challenge.
Logyourstepsdaily,alternativelyyoucanlog activityminutesandtheywillbeconvertedinto steps.Youcanalsodownloadthe10000stepsapp, connectittoyourhealthapponyourphoneandit willautosyncsteps.
NCNSwellarerunningastepchallengethiswinter anditnottoolatetojoinin! Stepyourwaytobetter health,weeklyprizesandsomefriendly competition. StartDate EndDate : : July1,2025 August31,2025
Pedometers available! Ifyouareregisteredbut needapedometer,contact SWELLwithyourdetailsand wewillgetonetoyouas soonastheyarrive!
OPTIONAL:Joininthefunbypostingpicturesor videofromyourwalksinthestaffFBgroup,orby using#greatwinterwalkoffonyoursocialpostssowe canseewhereyou’vegone!(makesurethey’re public)
Ifyouhaveanaccountfrom2024,noneedto registeragain-justemail ncnswell@ncnhealth.org.autoparticipateinour competition.
Surprisedraws Highestnumberof stepspercampus Highestnumberof stepsoverall.
Tosignupregisterforan accountat 10000steps.org.authen email ncnswell@ncnhealth.org.au
Staff are encouraged to join in on upcoming community events celebrating NAIDOC Week 2025. If you are interested in coming along to one or both of these events contact ncncommunications@ncnhealth.or g.au or angela.mitchell@ncnhealth.org.au.
Dental Discount for NCN Health staff located at Nathalia and Numurkah
10%
Staff must be in uniform or show their Staff ID Photo Card at the time of the appointment to receive the discount.
Can only be used at the Numurkah practice No discounts will be given post appointment
Nathalia Upgrades
Works have begun to repair and restore some external areas of NCN Health Nathalia. These include the front entrance to the facility, the court yard in the Community Health and Medical Clinic areas and carport at the back of the facility. These upgrades will take 1 - 2 weeks to complete.
Despite the work happening at the front of the health service, pedestrian access for the public is not affected. You can continue to park in the public car park and walk into the facility as normal.
However, there is currently no parking/standing of vehicles at the front entrance, this section has been cordoned off for the duration of the works.
Disabled parking is still available and if you have any concerns around access, please contact front reception on 03 5866 9444.
New vinyl flooring has been installed in the Nathalia Kitchen and the team have been busy moving back into the space. It was a large project and staff have done an amazing job minimising disruption to food services. The new flooring will enhance work flow and ease of cleaning for our environmental staff.
Happy Birthday to Nancy Retallick who celebrated 100 years young on Saturday May 24th. Surrounded by family and friends including her 4 children, many grandchildren (too many to count!) and 12 great grandchildren, Nancy celebrated with lunch at Numurkah Pioneers Memorial Lodge, followed by a party at the Golf Club complete with balloons, cake, and warm tributes.
Nancy Retallick (née Nicolson) was born in Benalla in 1924, the second of three children and sister to Max and Jack. She grew up in Yarrawonga, moving there with her family at age three. A bright student, Nancy excelled at school, earning dux honours two years in a row by Grade Ten.
Her working life began in the office of a local grocery store, and she later joined the ANZ Bank. In 1945 she went to Tungamah, then to Tallangatta. It was here that she met her husband Jim (dec) a returned serviceman. The pair married a year later and began sharefarming on a dairy farm in Tallangatta. After 5 years, Nancy and Jim were among the first families to settle on a new Soldier Settlement block on what is now Spencers Road, where they farmed for 14 years.
In 1965, they moved to McGregor St, Numurkah. Jim went on to work with Kraft and then with the shire in the engineer’s office as a draftsman. Nancy raised their family and became a pillar of the community and worked a variety of jobs. She was Treasurer of the Welfare League at the local school, then worked in the office at Brown & Corke’s, she was in the primary school cafeteria for 3 years, then later in the office at the primary school, before moving to the high school cafeteria for 4 years. She also cared for her aging parents and found time to enjoy bowls in her later years.
Nancy said she received a letter from both the King and Governor General to mark the milestone birthday.
Happy 100th Birthday Nancy, congratulations on a truly remarkable lifetime of memories.
New Dentist at
New Dentist at Cobram Dental Clinic
Cobram Dental Clinic
Welcome to Cobram Dental Clinic's new Dentist - Dr Adrita
Dr Adrita Arif was born and raised in New Zealand and graduated from the University of Otago in 2024 with a Bachelor of Dental Surgery. Adrita pursued dentistry because it encompassed a passion for science, handson skills, and interacting with people. Outside of work you will find Adrita outdoors, going on walks, playing tennis or baking.
Dr. Adrita is available for appointments Monday - Friday. Contact Cobram Dental Clinic or book online
Every Tuesday and Thursday
Join Chelsey and Angela for free fitness classes at the NCN
Health Numurkah CH&W Gym
Our Programs
Cardio & Strength Circuit
Les Mills Body Balance
HIIT Tabata
Les Mills Body Combat
Metafit Boxing
MetaPWR
HIITSTEP
Numurkah Community
Health and Wellbeing Gym
Chelsey.Thorne@ncnhealth.org.au
Chelsey.Thorne@ncnhealth.org.au
Angela.Thorne@ncnhealth.org.au Angela.Thorne@ncnhealth.org.au
FOOD AND PLAY Embracing
Do you have a baby between the ages of 3- 9 months?
Are you introducing solids or have questions about food?
Would you like practical tips and ideas?
Join NCN Health, Yarrawonga Health and Maternal Child
Health Moira Shire as we explore baby stages.
With a focus on:
Understanding and responding to babies feeding cues/signs
When and how to introduce solid foods and sippy cups
Progressing through food textures - from Puree to Lumps to family food
Dealing with gagging and choking
Active play you can do together
Exploring healthy body image
Strategies for limiting screen time
Lots of practical tips and ideas
When someonedies bysuicide, the loved ones left behind often must deal with an array of their own emotions. It can bedifficult to discuss with people who have not had the same experience. Some people feel that they are not able to share their feelings or story due to stigma or suicide being a taboo topic. This support group is a supportive space to share your grief, and support others.
Second Wednesday of the Month 6.00pm–7.30pm A Brave Space for those who have lost someone to taking their own lives. A Facilitated Peer Support Group. A chance to share your story and meet others in a similar situation.
Last News Bites:
Organisational Structure
The NCN Health Organisatonal Structure can now be found on the intranet, Just go to the home page and look under Popular Hangouts, as in the image below.
BEGA Closure
In light of the recent announcement of the planned closure of BEGA in Strathmerton, Moira Shire Council is seeking feedback from community members around the impacts of this closure. The results from this feedback will help the shire support residents as we move this this workforce change.
Anyone who works, lives or engages with the Strathmerton Community is invited to participate.
https://www.moiramatters.com.au/strathmerton-pulse-check
