Insight | February 2022

THE VOICE OF REAL ESTATE IN NORTH CAROLINA

2021 NC REALTORS®

Annual Report & Strategic Plan Update

Dedicated to the advancement of North Carolina’s REALTORS® and their communities.

VOL 101 NO 1 | FEBRUARY 2022

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February 2022 4 President’s Letter 5 Introducing Wendy Harris 2022 NC REALTORS® President 9 Letter from the CEO

5 15 23 31 37 TALK TO US

10 Association News 15 Advocate

ADVOCATE Elevate

Aggressively advance real estate interests through advocacy, political action, and consumer and member engagement.

23 Elevate

Promote professionalism, successful business practices and quality transactions.

26 Legal Quiz 31 Engage

Provide value through relevant solutions to meet the needs and challenges of members.

37 Impact

Engage Impact

Build vibrant, diverse communities and enhance the quality of life in North Carolina.

Top Legal Hotline Questions of 2021 26

Have something to talk about? Sure you do—and we want to hear it! Send us your comments, ideas or success stories to mallen@ncrealtors.org and you could be featured in the next Insight. ncrealtors.org • INSIGHT 3

Insight, Volume 101, Issue 1 President Wendy Harris, ABR®, AHWD, C2EX, CIPS, CRS, e-PRO®, GRI, PSA, SRES®, MRP, WHS

Treasurer Laurie Knudsen, C2EX, GRI

President-Elect Leigh Brown, ABR®, AHWD, C2EX, CIPS, CLHMS, CRS, e-PRO®, SFR®, SRES®

Immediate Past President Kelly Marks, ABR®, AHWD, CIPS, CRS, GRI

Regional Vice Presidents Region 1: Adam Upchurch, Topsail Island Region 2: Brooke Rudd-Gaglie, Oak Island Region 3: Bruce Gates, Goldsboro Region 4: Jon Fletcher, Chapel Hill Region 5: Ray Alexander, Greensboro Region 6: John McPherson, Winston-Salem Region 7: Carol Bradley, Monroe Region 8: Edward Baesel, Charlotte Region 8: Brenda Hayden, Charlotte Region 9: Katie Wangrin, Asheville Region 10: Lewis Grubbs, Raleigh Region 10: Renee Smith, Cary At Large Representative: Kim Dawson, Durham Chief Executive Officer Andrea Bushnell, Esq., AHWD, CIPS, RCE Vice President of Communications & Marketing Mckenzie Allen, AHWD, C2EX Graphic Design & Production Manager Raquel Stubblefield, AHWD, C2EX Content Marketing Coordinator Aliyah Ross, C2EX Contributors Will Martin For advertising information, visit ncrealtors.org/advertise or contact Keri Epps-Rashad at (336) 217-1049.

Here we are, two years into our “new normal.” But what if we took a different approach? If we are honest, things don’t really feel “new” anymore. We have adapted and changed with the times—pivoting our businesses and personal lives when necessary to keep life going as normal as possible despite unpredictable circumstances.

This year as your NC REALTORS® President, I want to encourage you to accept all the changes that have been thrown at us and move forward. Create your own normal in the sea of chaos. Get out and help your communities, advocate for your industry and be the biggest cheerleader for your business. I know you can do it!

In this issue of Insight, we will take a look back at 2021 and all that we accomplished. We did some great things like raising a million dollars through NC REALTORS® PAC. We also celebrated our 100-year anniversary! There is a lot to be proud of.

I am confident that in 2022 our association and industry will continue to build bridges to connect our past to where we are headed in our future.

INSIGHT (ISSN 24714127) (USPS 17170) is published four times a year in February, May, August and November by NC REALTORS®, 4511 Weybridge Lane, Greensboro, NC 27407.

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4511 Weybridge Lane, Greensboro, NC 27407 Phone: (336) 294-1415 ncrealtors.org

Wendy Harris, 2022 NC REALTORS® President

Introducing Wendy Harris 2022 NC REALTORS® President Why did you decide to become a REALTOR®?

It began as a business decision to assume my father’s business. It became a passion as I experienced the impact and influence the profession brings to our communities.

Where do you see the real estate industry headed in the next 100 years?

In a hundred years, we will be building fully sustainable homes and all waste will either be recyclable or biodegradable. We will live inside more compact living spaces and have more multi-generational homes or homescapes. There will be more communal green space areas and less impermeable parking and driving space. We may also be buying and selling re-estate on other planets. Perhaps this is where i-buyers and i-sellers will excel in the future, but on this planet, there will always be a place for relationships and personal service.

What makes you proud to be an NC REALTOR®?

My fellow REALTORS® make me most proud to be an NC REALTOR®. I am proud to know them and proud to learn from them. I am especially proud that they have chosen me and trust me to represent them this year. It is humbling and a responsibility I take seriously.

What is your favorite part about living/working in your area?

Fayetteville is completely unpretentious. It is a balanced community, full of American pride in the most embracing American way. Living in a military community is seldom a beautiful place to live, but it is incredibly humbling to be surrounded by people and families who have given some or all for a higher purpose. You are constantly reminded without being told that you, too, can do more.

ncrealtors.org • INSIGHT 5

Who is your hero?

My heroes are people who give more than they take, who desire to make a difference for good, who leave things better than they found them, who naturally serve in small or grand ways, and whose servant hearts are bigger than their egos.

What did you want to be when you were a child?

A veterinarian…not a veteran.

Where would you like to see NC REALTORS® in the next 100 years?

In 100 years, I would like everyone in the state of North Carolina— when they think housing, when they think economic development, when they think industry, taxes, insurance—I want them to think how will this impact the people who live in this state. Everything starts and ends at home. I want us to be the first, best and last organization everyone goes to for information and perspective.

What tips do you have for new agents entering the industry post-pandemic? What has changed?

Get face to face with your fellow REALTORS®. Develop those relationships with your peers. Be challenged by them and challenge them. Re-engaged in your communities. Find things to be passionate about. Since the pandemic, we have embraced more technology; take advantage of it and use it to improve yourself and your clients’ experience.

Describe the current housing market using movie titles.

“What just happened.” It’s like sellers are living in “La La Land.” I have presented 14 offers “For Your Consideration,” and sometimes, I want to “Scream.” Please take a look at “The Big Picture.”

What is something from childhood that you wish you had in adulthood?

The same sense of wonder. It is still in me, but I do not listen to it enough.

6 INSIGHT • February 2022

What are some interesting facts about yourself and/or hidden talents you have?

I have lived on three continents, five countries, seven states, and a sailboat. I love scuba/snorkeling, gardening and cooking. I swam with whale sharks and giant oceanic manta rays in the ocean.

What was your first job?

I worked at Hardee’s when I was 16.

If you could go back in time, what decade would you want to relive and why?

I would not want a redo of a decade of my life, but I would love to live for a time in the period of 1880 – 1890 in the English countryside.

What is the biggest change you would like to see during your term as president?

While we are in a very serious business and NOBLE profession—as Laurie Knudsen reminds us—I would like us to take ourselves a little less seriously. We can do serious work and have fun while we do it. Coming out of almost two years of partial isolation, I really want to see all of us laughing, loving and reconnecting more.

What was the industry like when you became a REALTOR®?

Thankfully the internet, websites, email and cellular phones had already made their way into everyday personal and professional life. Even though each year has brought new technological advances, I began with a good foundation for this modern world of real estate, yet, also had all of the lessons of connecting with people and the belly-to-belly importance of our industry.

If you could share a meal with any four individuals— living or dead—who would they be?

My English grandmother, who I never met, Queen Elizabeth, Martin Luther King, Jr., and Jacques Cousteau.

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Annual Report & Strategic Plan Update 2021 8 INSIGHT • February 2022

Letter from the CEO Andrea Bushnell 2021 presented new and unexpected challenges, as we set out to embrace the “new normal” of our virtual and in-person world. NC REALTORS® celebrated 100 years of impacting real estate in North Carolina, experienced a year of continued growth in membership, historical NC REALTORS® PAC fundraising efforts and connected with our epic members using new innovative tools and programs.

As we look forward to the next 100 years, we want to take the time to give you a snapshot of what we have accomplished as we set to strategically continue to influence and advocate for every community across our great state. In this issue, we present to you the NC REALTORS® Annual Report.

ncrealtors.org • INSIGHT 9

ASSOCIATION NEWS Membership

56,000 Strong 6th largest State association

45 local boards Albemarle Area Association of REALTORS® Brunswick County Association of REALTORS® Burke County Board of REALTORS® Burlington Alamance County Association of REALTORS® Canopy REALTOR® Association Cape Fear REALTORS® Carolina Smokies Association of REALTORS® Carteret County Association of REALTORS® Catawba Valley Association of REALTORS® Central Carolina Association of REALTORS® Charlotte Region Commercial Board of REALTORS® Cleveland County Association of REALTORS® Coastal Plains Association of REALTORS® Durham Regional Association of REALTORS® Gaston Association of REALTORS® Goldsboro Wayne County Association of REALTORS® Greensboro Regional REALTORS® Association Hendersonville Board of REALTORS® High Country Association of REALTORS® High Point Regional Association of REALTORS® Highlands Cashiers Board of REALTORS® Jacksonville Board of REALTORS® Johnston County Association of REALTORS® 10 INSIGHT • February 2022

Land of the Sky Association of REALTORS® Lincoln County Board of REALTORS® Longleaf Pine REALTORS®® McDowell Board of REALTORS® Mid Carolina Regional Association of REALTORS® Mountain Lakes Board of REALTORS® Neuse River Region Association of REALTORS® Orange Chatham Association of REALTORS®® Outer Banks Association of REALTORS® Raleigh Regional Association of REALTORS® Roanoke Valley Lake Gaston Board of REALTORS® Rocky Mount Area Association of REALTORS® Rutherford County Board of REALTORS® Salisbury/Rowan Association of REALTORS® Surry Regional Association of REALTORS® Topsail Island Association of REALTORS® Triangle Commercial Association of REALTORS® Union County Association of REALTORS® Washington Beaufort County Board of REALTORS® Wilson Board of REALTORS® Winston-Salem Regional Association of REALTORS® Yancey Mitchell Board of REALTORS®

2021 Executive Committee

Kelly Marks President

Wendy Harris President-Elect

Laurie Knudsen Treasurer

Maren Brisson-Kuester Immediate Past President

Kim Endre RVP – Region 1

Tony Harrington RVP – Region 2

Bruce Gates RVP – Region 3

Jon Fletcher RVP – Region 4

Kathy Haines RVP – Region 5

John McPherson RVP – Region 6

Dennis Bailey RVP – Region 7

Brenda Hayden RVP – Region 8

John Ogburn RVP – Region 8

Katie Wangrin RVP – Region 9

Teresa Pitt RVP – Region 10

Renee Smith RVP – Region 10

Sofia Crisp At Large Representative ncrealtors.org • INSIGHT 11

NC REALTORS® Awards

Patrice Willetts REALTOR® of the Year

Lynn Harris Hall of Fame Award

Paul McGill Hall of Fame Award

Kevin Green Ben Ball Community Service Award

Leslie Williams Committee Member of the Year Award

Lisa York Regional Service Award Region 3

Julia Tucker Regional Service Award Region 4

Walter Kinsey Regional Service Award Region 6

Tim McBrayer Regional Service Award Region 10

National Association of REALTORS® Awards

Wendell Bullard NAR President’s Award

12 INSIGHT • February 2022

John McPherson Leadership Academy Class of 2021

Kate Carlton 30 Under 30

Glen Clemmons 30 Under 30

Ae Scholarships These association executives (AEs) were honored with scholarships to attend events for professional development in 2021.

NAR AE Institute ($1,000) • Morgan Harper, Central Carolina Association of REALTORS® • Carla Rose, Salisbury/Rowan Association of REALTORS® • Terry Stevens, Rocky Mount Area Association of REALTORS® Regional AE Conference ($750) • Sandra Barnhardt, Mid Carolina Regional Association of REALTORS® • Marianne Bartlett, Mountain Lakes Board of REALTORS® • Morgan Harper, Central Carolina Association of REALTORS® • Elizabeth Hensley, Burke County Board of REALTORS®

• •

Carmen “Ellie” Lacey, Union County Association of REALTORS® Duncan Martin, High Country Association of REALTORS®

NAR Leadership Summit ($500) • Elizabeth Hensley, Burke County Board of REALTORS® • Terry Stevens, Rocky Mount Area Association of REALTORS®

REALTOR® Certified Executive (RCE) Graduates The following individuals earned the RCE professional designation in 2021. The RCE designation exemplifies goal-oriented AEs with drive, experience and commitment to professional growth.

Casey Angel Raleigh Regional Association of REALTORS®

Willo Kelly Outer Banks Association of REALTORS®

Morgan Harper Central Carolina Association of REALTORS®

Melissa Kolodziej Raleigh Regional Association of REALTORS®

In Memory Of Robert Allen Barbara Atchley Anthony Austin Stephen Baker Richard Barnes James Basinger Jeffrey Bernstein Lewis Berryhill, Jr. Abel Borromeo Eugene Boshes David Bostian Frances Braden James Brady Douglas Bris Bois Edward Brooks Corey Brothers Larry Bryant Dennis Byrd Cecil Capps Johnny Carrick Curtis Chambless Mary Chappell

Aldo Cimino Carol Corey Wayne Dahnke Michael Daly Dwight Dorsett Oscar Doster Garth Dunklin James Edney Charlene Efird Ralph Elliott Dale England James English Luther Ennett Linda Faircloth Roger Ferrell Van Groce Shandale Hardy Harold Hargett Ralph Hartsell Guy Harvey Henry Heitman Robert Holding

Debra Howell Joanne Howle Shayna Inman Tyler Johnson Marcia Jordan Jerry Kellar Ronald Keller Dorothy Kilpatrick Pamela Knowles Lora Lecka Don Markum Joan Martin Joshua Maynor Robert McCutcheon Mitzi McGraw Julie Milana Darla Mullican Gary Myers Charlie Nelson Michael Nolan Ardeicha Oliver William Osborne

James Otterman Christopher Paige Anne Paine Joanne Parker Maureen Pauley Marlene Peeler William Pergerson John Pierson Gordon Pressly Michael Price John Register Ralph Ricci Scott Robinson Sabrina Rorick Seneca “Buddy” Rudd Karen Rufty Larry Sale Gloria Scales Brett Schwebke Melinda Shaw Jo Simmons Robert Simmons

Freda Smith Robert Sparks Natalie Steen George Tatum Joel Tedford Jennifer Terflinger Charles Thompson Donald Todd John Troup Terry Turner Sandra Vos Brian Wade Ron Walker Jane Wallin Sandra Ward Charles Weill Michael Willis L Wayne Yarbrough Eddie Yost James Zimmer Joel Zimmerman

ncrealtors.org • INSIGHT 13

Innovative Grant Winners This grant program acknowledges the powerful impact of REALTORS® across the state, and the associations rewarded with this round of grant funding in 2021 excelled in delivering value to our members and communities through innovative thinking and programming.

• • •

Brunswick County Association of REALTORS® Charlotte Region Commercial Board of REALTORS® Greensboro Regional REALTORS® Association

• •

High Point Regional Association of REALTORS® Land of The Sky Association of REALTORS®

Annual Sponsors 8 Annual Sponsors brought in $32,500 in annual revenue

Centennial Spotlight 100 Years of Advocacy, Professionalism and Leadership NC REALTORS® is a non-profit trade association founded in 1921 and incorporated on Saturday, September 14, 1935 under state laws as the North Carolina Association of Real Estate Boards. In 1958, the association’s name was changed to the North Carolina Association of REALTORS®, Inc. (NCAR). Today, the association is known as NC REALTORS®. NC REALTORS® is the leading voice for real estate in North Carolina. In the last 100 years, the association has thrived through global economic hardships, recessions, pandemics and industry challenges, growing from 135 members to now over 56,000 NC REALTORS®.

Learn more about the association’s history, stories and accomplishments at ncrealtors100.org. Also, check out the 100-year commemorative issue of Insight at ncrealtors.org/November2021.

Scan the QR Code to go to the NC REALTORS® 100-Year website ncrealtors100.org

Scan the QR Code to view the NC REALTORS® 100-Year Insight issue ncrealtors.org/November2021

Tunes that Celebrate “Home” NC REALTORS® celebrates 100 years of making home possible in our state. With the help of members, NC REALTORS® curated a playlist of tunes that celebrate home. Listen to the playlist at ncrealtors100.org/tunes-that-celebrate-home.

14 INSIGHT • February 2022

Scan the QR Code to listen the NC REALTORS® 100-Year playlist ncrealtors100.org/tunes-that-celebrate-home

ADVOCATE Core Goal Aggressively advance real estate interests through advocacy, political action, and consumer and member engagement.

ncrealtors.org • INSIGHT 15

ADVOCATE Be THE Voice of Real Estate Successfully Passed or Advanced All Legislative Priorities All 2021 legislative priorities either successfully passed or advanced out of one Chamber and will be part of 2022’s advocacy efforts.

• • •

Successfully passed legislation to ensure roads intended for the Department of Transportation (DOT) adoption do not end up abandoned, leaving homeowners’ safety and financial security in jeopardy No new taxes on real estate or real estate services Helped secure $180 million for Workforce Housing Loan Program through the Housing Finance Agency

Ended NC Eviction Moratorium protecting NC REALTORS® property managers and their landlord clients

Negotiated substantial changes to the HOPE Program including allowing landlords to submit a rental assistance application on behalf of the tenant

Prevented 30 school calendar bills from becoming law changing the school calendar law

Worked to Contain Insurance Costs as a direct benefit to all homeowners

16 INSIGHT • February 2022

Strengthen the culture of advocacy among all local associations and members Facilitated Statewide Advocacy Training with NC REALTORS® field GADs

$179,000 in NAR grants with local associations

Land Use and Property Rights Advocacy led by Field GADs in multiple local jurisdictions

Strive for full membership investment in RPAC and/or Corporate Ally Program

$1 Million Strong NC REALTORS® PAC Update After decades of demonstrating our critical role in the political arena, in 2021, NC REALTORS® PAC experienced its most successful year by raising over 1 million dollars in investments.

• NC REALTORS® PAC 2021 has raised $1,009,725 in hard dollars and $137,543 in soft dollars from CAP/PAF investments totaling $1,147,270 reaching 123% of our $931,000 goal this year! We have exceeded our goal and this year proved to be THE MOST successful fundraising year in NC REALTORS® history.

Triple Crown Review • Dollar Goal: $931,000 | Current: $1,147,270 (123%) • Major Investor Goal: 298 | Current: 326 (Including CAP Major Investors) • Presidents Circle Goal: 30 | Current: 51 • Participation Goal: 32% | Current: 30.37% (6% higher than 2020)

Lisa York, 2021 NC REALTORS® PAC Chair

ncrealtors.org • INSIGHT 17

Highlights

$217,000 More raised

51 President’s Circle members

in 2021 than in 2020

8 more than 2020, exceeding our goal of 30 11 are new President Circle members

7,217 members are new investors

38/45 local associations achieved Triple Crown

$37,000 more soft dollars raised in 2021 than in 2020, making the new record totaling over $135,000

30/45 local associations achieved President’s Cup

2,623 more investors

40/45 local associations

in 2021 than in 2020, making a new record of 30.37% participation

met or exceeded dollar goal

326 major investors 89 are new major investors 56 more than 2020

39/45 local associations met or exceeded participation goal

Promote job growth and economic development

Attended NAR’s C5 Summit to advance economic development and commercial real estate opportunities in North Carolina

2021 NAR Platinum Achievement Award Winner For the fourth year in a row, the NC REALTORS® Global Network has been awarded the National Association of REALTORS® (NAR) Platinum Achievement Award. This award is presented to REALTOR® associations that provide the highest level of global services to its members by consistently providing the tools they need to handle international real estate and connect with the global community in the area. For more information, visit global.ncrealtors.org.

18 INSIGHT • February 2022

Scan the QR Code to go to the NC REALTORS® Global Network website global.ncrealtors.org

Eliminate barriers to housing availability 200+ NC REALTORS® engaged at the virtual State of Real Estate event

Topics Explored • Current Housing Needs & Required Policy Changes • Local Initiatives to improve Housing Availability • Impacts of Changing Demographics in NC • Post-pandemic Trends in Economic Development & Commercial Real Estate

Featured Speakers • Jim Johnson, demographic expert and professor of strategy and entrepreneurship at the University of North Carolina at Chapel Hill • Christopher Chung, CEO of EDPNC • K.C. Conway, Chief Economist of CCIM Institute • Robert Dietz, SVP & Chief Economist of NAHB • Wit Tuttell, VP, Tourism of EDPNC

August 24, 2022 8:00 AM – 12:00 PM Virtual

ncrealtors.org/StateofRE ncrealtors.org • INSIGHT 19

2021 MAJOR INVESTORS As of January 4, 2022 | *Indicates President’s Circle

Hall of Fame $75,000 Level Leigh Brown $50,000 Level Andrea Bushnell Asa Fleming Bradley Cohen Cindy Chandler Danny Brock Douglas Brindley Maren Brisson-Kuester Myra Zollinger Robert Carter Sandra O’Connor Tommy Lawing Tony Smith $25,000 Level Allen Tate Anne Gardner Bill Gallagher Bruce Gates Buddy Rudd Cady Thomas Connie Corey David Phillips Gary Rabon Hadi Atri J. Alan Holden Jerry Panz Kim Dawson Linda Craft Linda Trevor Lou Baldwin Margaret Bishop Margaret Fisher Mary Edna Williams 20 INSIGHT • February 2022

Michael Davenport Patrice Willetts Randall Blankenship Ray Burton Ronnie Thompson Scott Rooth Stephanie Walker Steven Norris Susan Franks Swayn Hamlet Tomp Litchfield Tony Harrington Valerie Mitchener Wendy Harris

Platinum R’s Maren Brisson-Kuester* Leigh Brown* Bradley Cohen* Asa Fleming* Wendy Harris Steven Norris Linda Trevor*

Golden R’s Bill Aceto* Charles Alexander Marvette Artis* Hadi Atri Kelly Benton* Randall Blankenship* Douglas Brindley* Shawn Britt* Brett Bushnell* Andrea Bushnell* Brenda Carroll Robert Carter* Cindy Chandler*

Renee Cooney* Linda Craft Kimberly Dawson* David Deal Crystal Franklin-Copas* Peter Gallo* Anne Gardner* Bruce Gates* Jason Gentry Anthony Harrington* Amy Hedgecock Christi Hill* AnnMarie Janni* Phillip Johnson* Thomas Lawing* Laurie Linder* Jonathan McBride* John McPherson* Sandra O’Connor* Robert Rabon Ea Ruth* Renee Smith* Tony Smith Amanda Smith* Cady Thomas* Joshua Tucker Stephanie Walker* Patrice Willetts* David Zeitz* Myra Zollinger*

Crystal R’s Eddie Alie Jim Allen Lee Allen Christina Asbury Lou Baldwin* Margaret Bishop

Diana Braun Shannon Brien Shawn Brown Brooke Cashion* Clifton Cheek* Wade Corbett Cirila Cothran* Michael Davenport Anne Marie DeCatsye Kimberly Endre David Fialk Siobhan Finnamore Trevor Foote Arthur Furtney Lewis Grubbs Jaime Hamlett Tiffany Johannes Adam Kiefer Dan Kingsbury Marcus Larose Tim McBrayer Kimberly Perkins Elijah Pitman Erika Pitman Teresa Pitt* Benjamin Ray Ginger Robles Brooke Rudd-Gaglie Kourosh Sharifi Lisa Southern Ida Terbet Jimmy Townsend Donald Walston Leslie Williams*

Sterling R’s Kellie Adams Ray Alexander

Elizabeth Allardice* Matthew Allen Mary Burt Allen Terri Alphin Smith William Anderson Barbara Andrews Samuel Aubrey Dennis Bailey Scott Barfield Leslie Barfield James Barnes Michael Barr Chester Bartlett Mary Basnight Bob Bates Lisa Bennett Virginia Black Colleen Blondell Jeffrey Bolduc Olita Boone Kirk Booth Deana Bowen Philip Bowman Carol Bradley* Diana Brink Phyllis Brookshire Jeb Brown Jennifer Burns-Koonce Michael Butrum Brian Cagle Jane Cannon Kathryn Carpenter Matina Caul Hoi Chan Jamie Cooper Connie Corey David Costner Edwin Coulbourn Elizabeth Cranfill David Cross Stacy Danzey Diana Davis Heather Dodson Harriette Doggett Rosemarie Doshier Charles Douglas John Dowdy Steven Dozier Quanta Edwards Lynda Edwards

Shari Ellis Magda Esola Bonzie Everson Treasure Faircloth Kristie Ferguson Regina Fie Margaret Fisher Jordan Forrest-Streuli Peter Frandano Jennifer Franklin-Rowe Susan Franks Jennifer Frontera Pam Furtney Thomas Gale Mayaribe Galletta Melanie Gates Gina Gilliam Thomas Gongaware James Goodman Heather Gool Kevin Green Gloria Green* Christina Grifaldo Lynne Griffin Lynn Gulledge Steven Gunter Sharon Gupton Kathy Haines Marti Hampton Cindi Hastings Brenda Hayden Angie Hedgepeth Amy Herold Lisa Hickey Stacy Hiers Sheree Higgins Renee Hillman Chad Howery Carolyn Hriso Bruce Hubbard Ruth Hudspeth Jessica Hughes Sandra Hurst Norwood Jackson Tony Jarrett Larry Johnson David Jones David Kennedy Katherine Kenney Kris Kiegiel

Eric Knight Dolores Knudsen Scott Korbin Marika La Sorsa Susan Lampley Mahala Landin Stephanie Lauten Alan Leary Scott Lerew Jim Lewis* Stephen Long Jodie Luke Lolita Malave Mark Mansfield Kelly Marks* David Massey Guy McCook Debbie McFayden Timothy Milam Phil Misciagno Timothy Mock Patrick Morgan Michelle Morris Jamie Moss-Godfrey* Elizabeth Motsinger Gabby Murillo Kristin Nash Margaret Nelson Deborah Nillas Erin Nixon Chet Oehme Elizabeth Ogburn Mollie Owen Mark Parker Amanda Parmer Robert Percesepe Jean-Paul Peron David Phillips Caroline Phoenix Alexis Pierson April Pike Joshua Reilly Thomas Rempson Soni Rider Linda Rike Kelinda Rike Wyatt Rike Catherine Robertson Carla Rose Janice Rosenberg

Raymond Ruais Paul Sabadash David Sattelmeyer Joe Schabot Leah Schuch Patrick Serkedakis Elliotte Sherrill James Sherrill Elisabeth Shuey Brooke Sines Allen Smith Tom Smith Betty Smith Lori Smith Kristi Snyder Cassandra Snyder Margaret Sophie Jennifer Spencer Kevin Starkey April Stephens Sandra Stewart Ben Styers Sean Sullivan Monica Thibodeau Charles Thomas Caitlin Thompson Eric Thompson Stephanie Thompson Charles Umstead Alison Vannoy Norma Wagaman Betsy Walls Cynthia Walsh David West Kevin Wester Tina White* Stacey White Daniel Whited Bruce Williams William Wilson Rachel Withers John Wood Barry Woodard David Worters Scott Wurtzbacher Christie Yarbrough Steven Yoho Mark Zimmerman

ncrealtors.org • INSIGHT 21

Countdown to $1 Million Dollars Top trade association PAC in NC Raised over $135,000 in CAP/PAF Investments 38 local boards/associations hit Local Triple Crown 30.37% participation Statewide event fundraising raised $260,000 Over $150,000 was raised in local fundraising events 312 Major Investors with 51 President Circle members

Raised over $1 million dollars in 2021!

Contributions to RPAC are not deductible for federal or state income tax purposes. Contributions are voluntary and are used for political purposes. Suggested amounts are merely guidelines and you may contribute more or less than the suggested amounts. The National Association of REALTORS® and its state and local associations will not favor or disadvantage any member because of the amount contributed or a decision not to contribute. You may refuse to contribute without reprisal. Your contribution is split between National RPAC and the State PAC in your state. NC RPAC supports the efforts of National RPAC and contributes a portion of its contributions to National RPAC. Contact your State Association or PAC for information about the percentages of your contribution provided to National RPAC and to the State PAC. The National RPAC portion is used to support federal candidates and is charged against your limits under 52 U.S.C. 30116. In-kind contributions/donations are not included for the purposes of the National RPAC State PAC split. NC law requires political committees to report the name, mailing address, job title or profession and name of employer or employee’s specific field for each individual whose contributions aggregate is in excess of $50 in an election cycle. Contributions can only be accepted from individuals in the form of personal checks or credit cards. Contributions from corporations or business entities cannot be accepted. This solicitation was paid for by NC RPAC.

ELEVATE Core Goal Promote professionalism, successful business practices and quality transactions.

ncrealtors.org • INSIGHT 23

ELEVATE Revamp professional development to maximize relevancy and reach 5,000+ Members reached through online & virtual professional development

63% increase in attendance at NAR designation & certification courses

New GRI curriculum

10,000+ hours of online & virtual professional development programming provided

Top 5 Online Courses 1. At Home With Diversity (AHWD) 2. Seller Representative Specialist (SRS) 3. Short Sales & Foreclosures (SFR®) 4. Pricing Strategies: Mastering the CMA (PSA) 5. Accredited Buyer’s Representative (ABR®)

launched in July 2021 • New Topics including a Contracts Class • Shorter Classes

2021 GRI Graduates Vera Almond Brian Asbill Christina Asbury Sally Awad Jennifer Ball Margaret Bartlett Jason Baugh Janet Blake Carmicia Booth Lori Brooks Caroline Brown Lisa Brown Megan Brown Apryl Bullock Tammy Burnette Christian Callaway Wendy Carroll Andrea Carter Laura Hill Cobb Kimberly Corey Christina Curry Kim Curry Athena Dygert

Erica Edwards Chris Eller Sarah Ferster Thomas Finigan Trevor Foote Susan Fox Gonzalo Galvez Sylvia Gause Christina Geis Rica Gilmore Christopher Grocott Melissa Gyldstrand Sheryl Haigh Kaitlyn Harrell Wendy Harris George Hazen Donna Hughes Martha Hundley Karen Jones Jenna Jourdet Matthew Kalnen Patricia Keener Pamela Kendall

24 INSIGHT • February 2022

Kevin Keogh Marilyn Knight Ann Koonce Candice Lovett Jonathan Madison Jessica Mai Donna Matessa Louisa Matthews Shannon McCall Kelly McCarvill Becky McCully Jacquelyn McFadden Crystal McIntosh Erika Mendoza Erika Mendoza Cassey Mikles Lorraine Miller Jacob Monteith Charles Moore Mae Moss Mitzie Newman Lenny Nguyen John Nikas

Cory Noble Angela Norman Andrea Ochoa Eric Olson Patti Pero Patricia Peroulas Ashton Peters Debra Pope Jamie Potts Aaron Reel Jennifer Reiner Michelle Roberts Billie Rogers Jyla Rollinson Elvira Ruebel-Gilbert Megan Sawyer Everett Smith Denise Stewart Christine Stilley

Michael Storm Linda Strickland Jennifer Sudbury Sharon Teeter Vickie Tessener Alan Trammel Cynthia Tupman Monica Underwood Samuel Valle Caressa Vance Betsy Walls Sandra Watts Teresa Weber Brooke White Angela Wilmoth Janet Womack Barry Yates Melissa Yates Mein Zeng

543 completed C2EX Commitment to Excellence (C2EX) is a program that empowers REALTORS® to demonstrate their commitment to conducting business at the highest standards. Designed for the REALTOR® on the go, C2EX features customized learning paths that you can complete on your mobile device at your own pace. It’s not a designation or a course. It’s not a requirement, but a benefit available to all NAR members at no additional cost.

Find the list of NC REALTORS® the have already completed the program and received their endorsement at ncrealtors.org/C2EX-Endorsement.

10+ webinars offering live and on-demand training

Scan the QR Code to view upcoming courses and webinars ncrealtors.org/education-roundup

New Courses • The Road to the Perfect Contract • The Nuts & Bolts of Property Management • Expanding Housing Opportunities • Protecting Yourself from the Cyber Enemy • Legal Risks in Real Estate • Financing in Today’s Market • Sticking to the Code of Ethics Key Training Topics: • Fair Housing • Working with Appraisers • E-closings & the future of real estate transactions • Risk Management • Affordable Housing & Solutions • Diversity • Housing • Contracts & Forms Corporate Sponsorships • RPR® • Freddie Mac • NCHFA • Taxbot • NAR

Deploy interactive, practical risk management tools and resources 20 Topic Areas & 60 Documents

6,530 total questions

created for new Risk Management Tools, launching in 2022 on the new ncrealtors.org website

answered through the Legal Hotline (16.6% increase)

3,304 unique Legal Hotline Users (16.5% increase)

ncrealtors.org • INSIGHT 25

legal

QUIZ

Top Legal Hotline Questions of 2021

BY WILL MARTIN, GENERAL COUNSEL

It’s always challenging to create a list of the top questions we get on the Legal Hotline because we get so many questions on so many different topics. The nature of the questions we’ve gotten this past year has been greatly influenced by the existence of a global pandemic, which has notably resulted in a demand for housing that has far exceeded supply in many areas of the state. This has resulted in unprecedented competition for relatively few properties. Most of the questions on this year’s list reflect this state of affairs in one way or another. I have made an effort to select different questions than those that appeared in an article I wrote on my all-time top questions for the last issue of Insight. I have also made sure to include at least one question from each of the top categories of hotline questions we’ve handled this past year, which are, in order of frequency: (1) Offer to Purchase and Contract, (2) Disclosure, (3) Real Estate Commission Rules, (4) Landlord-Tenant/Property Management, and (5) Contract.

I’ve also identified any relevant Q&A and where it can be found in the archived Q&As on the NC REALTORS® website.

26 INSIGHT • February 2022

QUESTION: Is it okay to use a non-standard addendum, for example, an appraisal addendum, with the Offer to Purchase and Contract? (Buyers have been coming up with all kinds of non-standard addenda in an attempt to make their offers stand out.)

ANSWER: The short answer is yes. Any non-standard addendum should be drafted by a North Carolina real estate attorney who has a good understanding of how the Offer to Purchase and Contract works. A broker who recommends the use of such an addendum should also have a working understanding of what the addendum says and how it will affect the rights of the parties to the contract, and should encourage their client to consult with a North Carolina real estate attorney if they have any questions.

A listing agent receiving an offer with a non-standard addendum must deliver it to their seller client and discuss it with them, and should encourage their client to consult with a North Carolina real estate attorney if they have any questions.

Regarding the use of an appraisal addendum, if it is essentially nothing more than a promise by the buyer to purchase the property even if the appraisal is low, we believe such an addendum is of questionable value from a legal perspective. [Guidance for Agents Considering the Use of an Appraisal Addendum; Is an addendum necessary to make the contract “as-is” or obligate the buyer to purchase the property even if the appraisal is low? Category: Forms/ Addenda to Offer to Purchase and Contract]

QUESTION: What are the duties of a listing broker whose seller tells them that the seller has decided not to sell their property after it has gone under contract? (Not a new question, but we’re getting it more often. In this market, some sellers want to back out of contracts because they can’t find a place to move

to, while others think they can get more money for their house by selling it to someone else.)

ANSWER: Assuming the property was put under contract using the Offer to Purchase and Contract, the seller doesn’t have a right to unilaterally terminate the contract absent a breach of contract by the buyer. The listing agent should advise the seller that if the seller refuses to perform the contract, the buyer would have the right to terminate the contract and seek recovery of all costs associated with the seller’s breach, including but not necessarily limited to the Earnest Money Deposit, Due Diligence Fee, and Due Diligence Costs. The seller should also be advised that the buyer may have the right to force the seller to perform the contact, known as “specific performance.” The listing agent should strongly encourage the seller to consult with an attorney, and should advise the seller that according to the Exclusive Right to Sell Listing Agreement, the listing agent’s firm would be entitled to its fee if the seller breaches the contract. In addition, if the listing agent concludes that it’s likely the seller will not perform the contract, it would be a material fact that the listing agent would at some point be required to disclose to the buyer agent or buyer. [Can a seller be required to perform a contract to sell real property? Category: Contract Law; Is Commission Due When Seller Gets Cold Feet? Category: Fees/Commissions]

QUESTION: May a broker represent two buyers who are interested in making offers on the same property? (Again, not a new question, but it’s coming up more often now; due to low inventory, many buyers are looking at the same properties.)

ANSWER: Yes, but very carefully and with an understanding that there is inherent risk in doing so. The broker should disclose to both buyers that the broker represents two buyers who are interested in the same property, and remind them that paragraph 5 of the Exclusive Buyer Agency Agreement (Form 201) specifically provides that the firm may represent other buyers interested in the same or similar properties, and that the buyer consented to such representation. The broker should assure them both that the broker will make every reasonable effort to represent them both in a balanced and fair manner, including providing them both with the same information about the property. Importantly, the broker should make it clear that under the circumstances, the broker will not be able to give either buyer specific advice on what terms to include in any offer they may choose to make. [Three Buyers, One House, and One REALTOR® Category: Agency]

QUESTION: Can a broker whose license is not on provisional status be paid a commission by someone other than a brokerin-charge? (This is an old question with a new answer)

ANSWER: No. In the past a “full” broker could receive a commission directly with the consent of his or her firm.

However, that changed when Real Estate Commission Rule 58A.0120 went into effect this past July 1st. According to the Rule, a broker may only receive a commission or referral fee from their current BIC or, under certain circumstances, from a former BIC. [Can a broker affiliated with a firm receive a commission check directly from the closing attorney? May a broker be paid a commission by their former BIC? Category: Real Estate License Law/Rules]

QUESTION: Must a broker who is managing a rental property demand that the tenant surrender possession of the property before filing an eviction action against the tenant? (I’ve included this question for two reasons: (1)landlordtenant and property management questions make up one of the largest categories of questions we get on the hotline, and (ii) we have received reports recently of several summary ejectment cases that were dismissed because the property manager did not demand possession before filing the case.)

ANSWER: Yes. NC General Statutes §42-26(a) specifically states that a tenant who continues in possession of the leased premises without the permission of the landlord, “and after demand is made for its surrender,” may be removed from the premises in certain circumstances. Consistent with the statute, paragraph 17(b) of the Residential Rental Contract (Form 410-T) states that if the landlord terminates the lease or terminates the tenant’s right of possession under subparagraph 17(a), the landlord “shall be immediately entitled to possession of the Premises and the Tenant shall peacefully surrender possession of the Premises to Landlord immediately upon landlord’s demand.” Because of this requirement in the lease, and because of the language of NCGS §42-26(a), it is crucial for property managers to provide tenants with a written demand for possession before filing a summary ejectment action. [Must landlords demand possession before pursuing a summary ejectment action?

Category: Landlord-Tenant/Property Management Issues]

QUESTION: Are escalation clauses legal? (This question has been around for a long time but is being asked much more frequently these days, no doubt due to the highly competitive market we have been in.)

ANSWER: Although their use is not encouraged, we believe it is likely that a contract containing a properly-drafted escalation clause would be found to be legally enforceable in North Carolina. A buyer who insists on including an escalation clause as a part of an offer should be advised to engage a North Carolina real estate attorney to prepare it.

A listing agent must present the offer with the escalation clause to the seller and should recommend that the seller seek legal advice before accepting it. The listing agent should also advise the seller regarding any concerns the ncrealtors.org • INSIGHT 27

legal QUIZ agent may have in sharing an offer from another buyer with the buyer who included the escalation clause in their offer because it might be considered “shopping” the other offer in violation of NC Real Estate Commission Rule 58A.0115. We believe a good argument can be made that the competing offer would be provided to confirm the final purchase price of the contract between the seller and the buyer whose winning offer contained the escalation clause rather than for the purpose of “shopping” the competing offer. However, if the listing agent is concerned about possibly violating the Commission’s Rule, the listing agent should make it clear to the seller that if they desire to accept the offer, the seller, rather than the listing agent, will need to provide the competing offer to the winning buyer.

[Escalation Addenda and Sharing Competing Offers Category: Real Estate License Law/Rules Are escalation clauses legal?

Category: Contract Law]

QUESTION: Must the Due Diligence Fee be refunded if the buyer terminates because of a low FHA or VA appraisal?

(We’ve been getting this question ever since the “due diligence contract” rolled out more than 10 years ago, but its frequency has increased, almost certainly because of the size of due diligence fees that are frequently being paid now.)

ANSWER: In our view, no. The wording in the FHA and VA clauses in the FHA/VA Financing Addendum (Form 2A4T) differs slightly, but both provide that the buyer will not “incur any penalty” as a result of a low appraisal. We do not believe the seller’s retention of the Due Diligence Fee should be viewed as a “penalty” to the buyer since the buyer received the benefit of having the right to investigate the property and the transaction during the Due Diligence Period and to terminate the Contract for any reason or no reason during that time. [Must the Due Diligence Fee be refunded if the buyer terminates because of a low FHA appraisal? Category: Forms/ Addenda to Offer to Purchase and Contract]

QUESTION: What are a seller’s remedies if the buyer refuses to deliver the Due Diligence Fee? (This question is not new, but its answer has been clarified by recent changes to the Offer to Purchase and Contract)

ANSWER: New wording has been added in paragraph 1(d) of Form 2-T to expressly state that if the buyer does not timely deliver the Due Diligence Fee after receiving written notice to do so, the seller has the right to terminate the contract upon written notice to Buyer, and that “Seller shall be entitled to recover the Due Diligence Fee together with all Earnest Money Deposit paid or to be paid in the future.”

The new wording makes it absolutely clear that if the seller terminates the contract, they are entitled to recover the Due Diligence Fee and the Earnest Money Deposit. Paragraph 23(c) of the contract provides that the seller may also be entitled to recover reasonable attorney fees and court costs if legal proceedings are brought to collect the DDF and/or EMD. [What are Seller’s Remedies if Buyer Refuses to Deliver the Due Diligence Fee? Category: Forms/Offer to Purchase and Contract/Termination/Breach]

QUESTION: Assume a broker takes a listing as an “office exclusive” on the Exclusive Right to Sell Listing Agreement (Form 101), and that she is contacted by another broker whose buyer client is relocating to the area. The buyer broker describes the type of property the buyer is looking for and asks the listing broker if she knows of anything that’s available now or that may be available soon. If the listing fits the description of the type of property the buyer is looking for, can the listing broker tell the buyer broker about the listing? (I’ve included this question because we have received a significant number of questions about the “Clear Cooperation Policy,” which REALTOR® MLSs were required to implement the no later than May 1, 2020.)

ANSWER: If the listing broker gives the buyer broker information about the listing, it very well may constitute “public marketing” that would require the listing broker to submit the listing to her MLS within one business day for cooperation with other MLS participants. See the NOTE at the end of paragraph 10(b) of Form 101. Interpretation of the Clear Cooperation Policy may vary to some extent among MLSs, so a broker who has questions about the application of the Policy to a specific set of facts should contact their MLS. General information about the Clear Cooperation Policy is available on the NAR website at nar.realtor by searching under “Clear Cooperation Policy.”

Have questions for the The Legal Hotline? Unlimited calls Every Weekday.

336.294.1415 28 INSIGHT • February 2022

legalHotline@ncrealtors.org

Enhance opportunities to exchange information and knowledge with and among members

Building the Mosaic Worked with The Diversity Movement to create comprehensive Diversity, Equity and Inclusion training for leaders and staff

10 Regional Sessions

MOSAIC Signed MOU with LGBTQ+ Alliance

gathered insight for future DEI work

11 state & local associations

Created Spanish Form 780

consulted with on creating or growing diversity programming

to assist more buyers and sellers

2 Training Sessions for Association Executives discussed strategies to raise the level of awareness among members

2 Certified Diversity Executives at NC REALTORS®

550 Members in NC REALTORS® Diversity Community Facebook group Scan the QR Code to go to the NC REALTORS® Diversity Community Facebook group

Keri Epps-Rashad & Amy Kemp, staff liaisons for the Diversity Committee

8 Videos Developed

70+ meetings & sessions

for new Fair Housing Academy, launching in 2022

offered at the virtual Convention & Expo

Mobile Mondays • • •

5,143 total members 1,500+ requests approved 80+ posts

Scan the QR Code to join the NC REALTORS® Mobile Mondays Facebook Group facebook.com/groups/ncrmobilemondays

10+ New Fair Housing Resources including webinars, podcasts and online courses added to the NC REALTORS® Fair Housing Resource Page For more information, visit ncrealtors.org/fairhousing Scan the QR Code to go to the NC REALTORS® Fair Housing Resource Page ncrealtors.org/fairhousing

ncrealtors.org • INSIGHT 29

REALTOR

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PARTNERS

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CONTACT Maurice Brown | mbrown@ncrealtors.org | 336.808.4231

ENGAGE Core Goal Provide value through relevant solutions to meet the needs and challenges of members.

ncrealtors.org • INSIGHT 31

ENGAGE Address the needs of BICs, Commercial Practitioners, and other key constituencies Thousands of BICs reached

Appraisal Section

through webinar series, exclusive training and targeted communications

• • •

BIC Talks Webinar Series

Updated Bylaws to increase efficiency Worked on building relationships with broker peers through interactive virtual programming Collaborated with industry partners on education opportunities for appraisers

continued in 2021 with sessions on • Fair Housing • NAR Legal Update • NC Real Estate Commission Risk Management Issues

David Massey 2021 Section Chair

NC REALTORS® BIC Talks is a webinar series just for BICs in North Carolina. Every month there is a discussion on industry hot topics with local, state and national experts. This is the place to hear the latest information on legal ​issues, risk management, diversity, ​business opportunities and other topics BICs mentioned were important to them and the way they operate and manage their team. We’re bringing the information directly to you and offering you a chance to engage, ask questions and walk away feeling better equipped to do your job.

Property Management Division • •

David Massey, 2021 Section Chair, participated in a task force meeting hosted by the NC Appraisal Board.

Stakeholders discussed adopting the Practical Applications of Real Estate Appraisal (PAREA) program.

As a meeting follow-up, Chair Massey worked with NC REALTORS® staff to provide rulemaking proposals.

REALTORS® Commercial Alliance • • •

Collaborated with North Carolina CCIM to strengthen the commercial real estate industry in the state Attended NAR’s C5 Summit to promote North Carolina investment opportunities Building educational support for NC REALTORS® commercial members

Featured Speakers

15 email communications & virtual briefings with critical updates on evictions and legislative changes 256 PMD members supported during challenging times

Scholastica Gay Cororaton NAR 32 INSIGHT • February 2022

Pete Frandano CCIM

Increase awareness and use of state association benefits throughout the lifetime of membership Member Benefits added in 2021 After years of searching for an appropriate provider, NC REALTORS® can now exclusively offer an alternative to the ACA exchange and private insurance for members. In 2021, NC REALTORS® partnered with Vault Strategies, a respected insurance and consulting firm, to launch the NC REALTORS® Health Benefits Center.

This is the only health benefits solution offered through NC REALTORS® and provides independent contractors and sole business owners and their families an opportunity to take control of and save on healthcare expenses. By visiting the Health Benefits Center, you will be able to see if you can save versus traditional ACA Exchange or private insurance market plans.

Scan the QR Code to visit the NC REALTORS® Health Benefits Center ncrhealthbenefits.decisely.com

REALTOR® Partners Program • •

4 New Partners added Carroll Cup Winner: Brunswick County Association of REALTORS®

Social Media OutReach Members have shown through Shares and Comments that they appreciate member spotlights, good news and opportunities to share their opinions and thoughts.

Facebook

Instagram

174,703

49,513

total people reached

total post impressions

11,191

2,042

total engaged users

total post engagements

7.6%

6,920

average engagement rate (according to a 2021 study, the average engagement rate for the real estate category is 2.58%)

total story impressions

ncrealtors.org • INSIGHT 33

Cultivate current and future leaders to ensure the long-term sustainability of our association

2021 NC REALTORS® William C. Bass Leadership Academy Graduates The NC REALTORS William C. Bass Leadership Academy Class of 2020 continued into 2021 due to the challenges of 2020. This class officially graduated in October during the NC REALTORS Convention & Expo. Throughout the both years, the Leadership Academy participants engaged in leadership development.

NC REALTORS ® WILLIAM C. BASS

LEADERSHIP ACADEMY

Olita Boone Johnston County Association of REALTORS®

Sofia Crisp Greensboro Regional REALTORS® Association

Magda Esola Canopy REALTOR® Association

Stephanie Estrada Land of the Sky Association of REALTORS®

Jim Logan Winston-Salem Regional Association of REALTORS®

Kim Perkins Jacksonville Board of REALTORS®

DeJane Perry Kerr Raleigh Regional Association of REALTORS®

Nikki Pratt-Nunley Canopy REALTOR® Association

Cathy Robertson Winston-Salem Regional Association of REALTORS®

Kurt Rogerson Carteret County Association of REALTORS®

Charles Umstead Raleigh Regional Association of REALTORS®

David Zeitz Longleaf Pine REALTORS®

34 INSIGHT • February 2022

2021 Committee Chairs Association Executives Committee Chair: Samuel Aubrey, Winston-Salem Regional Association of REALTORS® Vice Chair: Willo Kelly, Outer Banks Association of REALTORS® RVP Liaison: Katie Wangrin, Land of the Sky Association of REALTORS® Staff Liaison: Denise Daly

Bylaws Committee Chair: Pam Hill, Mid Carolina Regional Association of REALTORS® Vice Chair: Chester Bartlett, Carolina Smokies Association of REALTORS® RVP Liaison: Teresa Pitt, Raleigh Regional Association of REALTORS® Staff Liaisons: Donna Peterson & Caitlin Thompson

Economic Development Committee Chair: Robbie Perkins, Greensboro Regional REALTORS® Association Vice Chair: Ronnie Thompson, Burke County Board of REALTORS® RVP Liaison: John Ogburn, Canopy REALTOR® Association Staff Liaison: Nick Scarci

Forms Committee Chair: Melanie Coyne, Canopy REALTOR® Association Vice Chair: Laurie Linder, Longleaf Pine REALTORS® RVP Liaison: Kathy Haines, Greensboro Regional REALTORS® Association Staff Liaisons: Leigh Morgan & Will Martin

Legal Counsel: Will Martin

Convention Committee Co-Chair: Kathy Carpenter, Greensboro Regional REALTORS® Association Co-Chair: Deb Hays, Cape Fear REALTORS® RVP Liaison: Tony Harrington, Cape Fear REALTORS® Staff Liaisons: Mandy Lowe & Sarah Nardi

Image Committee Chair: Cristina Grossu, Canopy REALTOR® Association Vice Chair: Lenny Nguyen, Orange Chatham Association of REALTORS® RVP Liaison: Renee Smith, Raleigh Regional Association of REALTORS® Staff Liaison: Mckenzie Allen

Diversity Committee Chair: Adam Upchurch, Topsail Island Association of REALTORS® Vice Chair: Patricia Irvin, Gaston Association of REALTORS® RVP Liaison: Brenda Hayden, Canopy REALTOR® Association Staff Liaisons: Keri Epps-Rashad & Amy Kemp

Legislative Committee Chair: Ray Alexander, Greensboro Regional REALTORS® Association Vice Chair: Jennifer Stoops, Canopy REALTOR® Association RVP Liaison: John McPherson, Winston-Salem Regional Association of REALTORS® Staff Liaison: Mark Zimmerman

ncrealtors.org • INSIGHT 35

Professional Standards Committee Chair: Erin Nixon, Albemarle Area Association of REALTORS® Vice Chair: Stephanie Walker, Outer Banks Association of REALTORS® RVP Liaison: Jon Fletcher, Durham Regional Association of REALTORS®

REALTORS® Commercial Alliance Forms Committee Chair: Spruill Thompson, Cape Fear REALTORS® Legal Counsel: Will Martin Staff Liaison: Caitlin Thompson & Leigh Morgan

Staff Liaison: Monica Huckaby

Risk Management Committee Chair: Geena Fie, Canopy REALTOR® Association Vice Chair: Marvette Artis, Greensboro Regional REALTORS® Association RVP Liaison: Dennis Bailey, Cleveland County Association of REALTORS® Staff Liaison: Caitlin Thompson

Thank you Annual Sponsors Diamond

Platinum

Gold

36 INSIGHT • February 2022

Silver

IMPACT Core Goal Build vibrant, diverse communities and enhance the quality of life in North Carolina.

ncrealtors.org • INSIGHT 37

IMPACT Demonstrate the integral role of REALTORS® 100 Years, 100 Stories campaign celebrating 100 years of NC REALTORS® and the many members who made an impact on the association Scan the QR Code to go to the NC REALTORS® 100-Year Website ncrealtors100.org

Watch the NC REALTORS® 100 Years of Legislative Victories video on our YouTube by visiting ncrealtors.org/LegislativeVictories.

Support equal opportunities for home ownership Workforce Housing Specialists The Workforce Housing Specialist Certification Program provides real estate professionals with the knowledge of available programs and resources to assist workforce housing buyers while enhancing their skills, expertise, and versatility in the field of real estate.

The NC REALTORS® Housing Foundation certifies REALTORS® as Workforce Housing Specialists so that these real estate professionals can better understand the important issues and economic barriers facing those entering the housing market. The Housing Foundation provides educational programs, housing resources, and downpayment assistance that help more North Carolinians affordably purchase a home of their own. The Housing Foundation has been working to enhance this certification and increase the benefits to this very special group of REALTORS® and their clients.

For more information and to become a Workforce Housing Specialist, visit ncrealtorshf.org/become-a-specialist.

Scan the QR Code for more information on becoming a Workforce Housing Specialist ncrealtorshf.org/become-a-specialist

38 INSIGHT • February 2022

Members certified in 2021 • • • • • • • • • • • •

Felicia Chambers Angelina Corroo Christina Curry Mary Donnell Athena Dygert Clayton Hamerski Helen Hammond Rob Herald Demetria Holliday Mark Lindsey Jessie Lynn Tikola McCree

• • • • • • • • • • •

Regis Murphy Carolyn Nelson Mitzie Newman Patti Pero Barbara-Ann Philip Russell Pollard Jennifer Reiner Michelle Roberts Brian Tessener Emily Tischer Katie Wangrin

Champion the community-focused initiatives of the Housing Foundation $1,000 given

1,724 visited Fairhaven

to Brunswick County tornado victims

In November 2020, NAR launched Fairhaven, a new fair housing simulation training for REALTORS® that uses the power of storytelling to help members identify, prevent, and address discriminatory practices in real estate. In real estate scenarios inspired by real fair housing cases, learners confront discrimination from the point of view of an agent and a client and then choose how to react.

$50,000 donated to support Hurricane Fred flood victims in Western NC

$100,000 donated

For more information, visit fairhaven.realtor.

Scan the QR Code for more information on Fairhaven fairhaven.realtor

to support Tornado victims of Kentucky

$5,000 donated to Texas winter victims through NAR REALTORS® Relief Fund

500+ completed the Fairhaven Challenge NC REALTORS® wanted everyone to visit Fairhaven in 2021. That’s why we launching the Visit Fairhaven Challenge and offered all who enter a chance to win some amazing fair housing swag to showcase their commitment to equal professional service to all.

$20,000 in down payment assistance awarded to applicants in the following areas: • Brown Summit • Raleigh • Durham • Thomasville • Fayetteville • Trinity • Greensboro • Wake Forest • High Point • Waxhaw • Kernersville • Wilmington • Locust • Winnabow • Middlesex

$75,970 raised through major fundraising projects in 2021 • • •

$22,798: Golf Tournament $13,644: Raffles $2,600: Giving Tuesday

$20,000 in Matching Grants Awarded to support: • Albemarle Area Association of REALTORS®, $4,000 • Central Carolina Association of REALTORS®, $2,000 • Raleigh Regional Association of REALTORS®, $4,000 • Carteret County Association of REALTORS®, $500 • High Point Regional Association of REALTORS®, $2,000 • Orange Chatham Association of REALTORS®, $2,000 • Winston-Salem Regional Association of REALTORS®, $1,500 • Greensboro Regional REALTORS® Association, $4,000

2021 NC REALTORS® Housing Foundation Officers and Directors • • • • • • • • •

Antonio Worsham, President Mark Connor, Vice President Coleen Curtis, Secretary James McDuffie, Treasurer Shaleen Young, Director Sondra Trice-Jones, Director Ashley Hudler, Director Carmen Palmer, Director Coleen Curtis, Director ncrealtors.org • INSIGHT 39

Spotlight how REALTORS® serve and strengthen their communities 570 hours of community service provided by NC REALTORS® during Gives Back Day

Cape Fear REALTORS®

Jacksonville Board of REALTORS®

Raleigh Regional Association of REALTORS®

Salisbury/Rowan Association of REALTORS®

Raleigh Regional Association of REALTORS®

Burlington-Alamance County Association of REALTORS®

40 INSIGHT • February 2022

Jacksonville Board of REALTORS®

Gaston Association of REALTORS®

Gaston Association of REALTORS®

Providing resources to create, expand and encourage homeownership opportunities for North Carolinians

Spring Matching Grant Deadline: April 30, 2022

ncrealtorshf.org/MatchingGrant

NC REALTORS®

Property Management Division WHY YOU SHOULD JOIN

BENEFITS

Navigating The Pandemic We know your life and your profession have been impacted by COVID-19. Property managers are on the front lines, keeping our businesses clean and safe, and working with tenants on rent solutions that will keep communities intact. Times are challenging, and we’re here to help. NC REALTORS® PMD provides advocacy, education and tools to support North Carolina’s professional property managers during this time of uncertainty.

+ PMD Legal Handbook + Interactive Webinars & Training + Legislative Participation + Legal & Regulatory Updates

How to Join Any member of NC REALTORS® may join PMD. Visit ncrealtors.org/PMD or contact Amy Kemp at akemp@ncrealtors.org for more information on PMD.

ncrealtors.org • INSIGHT 41

A Facebook Group for NC REALTORS® Watch & Learn On Your Schedule Short videos with tips to boost your business, presented by your peers and top industry experts.

Join the Facebook Group

Insight NC REALTORS® Statement of Ownership, Management, and Circulation Publication Title: Insight. Publication Number: 1717-0. Filing Date: September 29, 2021. Issue Frequency: Four times a year. Number of Issues Published Annually: Four. Annual Subscription Price: $1.80. Complete Mailing Address of Known Office of Publication: NC REALTORS®, 4511 Weybridge Lane, Greensboro, NC 27407. Publisher Name and Complete Mailing Address: Andrea Bushnell, 4511 Weybridge Lane, Greensboro, NC 27407. Editor Name and Complete Mailing Address: Mckenzie Allen, 4511 Weybridge Lane, Greensboro, NC 27407. Managing Editor Name and Complete Mailing Address: N/A. Owner: NC REALTORS®, 4511 Weybridge Lane, Greensboro, NC 27407. Tax Status: Has not changed during preceding 12 months.

Publication Title: Insight. Issue Date for Circulation Data Below: August 2021. Extent and Nature of Circulation: Mailer to all members of NC REALTORS®.

Average No. Copies Each Issue During Preceding 12 Months. Total Number of Copies: 51,489. Outside County Paid/Requested Mail Subscriptions stated on PS Form 3541: 50,991. In-County Paid/Requested Mail Subscriptions stated on PS Form 3541: 0.

Sales Through Dealers and Carriers, Street Vendors, Counter Sales, and Other Paid or Requested Distribution Outside USPS®: 0. Requested Copies Distributed by Other Mail Classes Through the USPS: 0. Total Paid and/or Requested Circulation: 50,991.

Outside County Nonrequested Copies Stated on PS Form 3541: 0. In-County Nonrequested Copies Stated on PS Form 3541: 0.

Nonrequested Copies Distributed Through the USPS by Other Classes of Mail: 0. Nonrequested Copies Distributed Outside the Mail: 0. Total Nonrequested Distribution: 0. Total Distribution: 50,991. Copies not Distributed: 498. Total: 51,489. Percent Paid and/or Requested Circulation: 100%. Requested and Paid Electronic Copies: 0. Requested and Paid Print Copies: 50,991. Total Requested Copy Distribution: 50,991. Percent Paid and/or Requested Circulation (Both Print & Electronic Copies): 100%.

No. Copies of Single Issue Published Nearest to Filing Date. Total Number of Copies: 53,909. Outside County Paid/Requested Mail Subscriptions stated on PS Form 3541: 53,375. In-County Paid/Requested Mail Subscriptions stated on PS Form 3541: 0.

Sales Through Dealers and Carriers, Street Vendors, Counter Sales, and Other Paid or Requested Distribution Outside USPS®: 0. Requested Copies Distributed by Other Mail Classes Through the USPS: 0. Total Paid and/or Requested Circulation: 53,909.

Outside County Nonrequested Copies Stated on PS Form 3541: 0. In-County Nonrequested Copies Stated on PS Form 3541: 0.

Nonrequested Copies Distributed Through the USPS by Other Classes of Mail: 0. Nonrequested Copies Distributed Outside the Mail: 0. Total Nonrequested Distribution: 0. Total Distribution: 53,375. Copies not Distributed: 534. Total: 53,909. Percent Paid and/or Requested Circulation: 100%. Requested and Paid Electronic Copies: 0. Requested and Paid Print Copies: 53,375. Total Requested Copy Distribution: 53,375. Percent Paid and/or Requested Circulation (Both Print & Electronic Copies): 100%.

42 INSIGHT • February 2022

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That’s why Rocket Pro℠ Insight provides a robust platform. We’re delivering technology like appraisal tracking because we know clients love closing on time.

Want to check on your client’s title? With title tracking you’ll see the progress, adding speed and certainty. And we have a real support team you can connect with 24/7. All of that gives you more control in the loan process. Because you’re more than an agent.

When you want to do more, Scan the QR code with your mobile device or visit RocketPro.com/RealEstate.

Rocket Mortgage, LLC; NMLS #3030; www.NMLSConsumerAccess.org. Equal Housing Lender. Licensed in 50 states. AL License No. MC 20979, Control No. 100152352. AR, TX: 1050 Woodward Ave., Detroit, MI 48226-1906, (888) 474-0404; AZ: 1 N. Central Ave., Ste. 2000, Phoenix, AZ 85004, Mortgage Banker License #BK-0902939; CA: Licensed by Dept. of Business Oversight, under the CA Residential Mortgage Lending Act and Finance Lenders Law; CO: Regulated by the Division of Real Estate; GA: Residential Mortgage Licensee #11704; IL: Residential Mortgage Licensee #4127 – Dept. of Financial and Professional Regulation; KS: Licensed Mortgage Company MC.0025309; MA: Mortgage Lender License #ML 3030; ME: Supervised Lender License; MN: Not an offer for a rate lock agreement; MS: Licensed by the MS Dept. of Banking and Consumer Finance; NH: Licensed by the NH Banking Dept., #6743MB; NV: License #626; NJ: New Jersey – Rocket Mortgage, LLC, 1050 Woodward Ave., Detroit, MI 48226, (888) 474-0404, Licensed by the N.J. Department of Banking and Insurance.; NY: Rocket Mortgage, LLC, 1050 Woodward Ave., Detroit, MI 48226 Licensed Mortgage Banker-NYS Department of Financial Services; OH: MB 850076; OR: License #ML-1387; PA: Licensed by the Dept. of Banking – License #21430; RI: Licensed Lender; WA: Consumer Loan Company License CL-3030. Conditions may apply. ©2000 – 2021 Rocket Mortgage, LLC. All rights reserved. Lending services provided by Rocket Mortgage, LLC, a subsidiary of Rocket Companies, Inc. (NYSE: RKT).

Rocket Mortgage, 1050 Woodward Ave., Detroit, MI 48226-1906