Service That Moves Your Business Forward.
members of NASSAU’s SERVICE TEAM
At Nassau, our dedication to exceptional service isn’t a promise. It’s a competitive advantage backed by experience, responsiveness, and results.
BASED IN ALBANY, NY
Performance That Exceeds Expectations1
22 seconds
24 hours
2.5 days
18.1 days
Average Speed to Answer
First Review of New Business
Average Decision Turnaround
Average Days to Issue for Transfers
EXPERTISE THAT DELIVERS: 440+ years 1 combined experience
9-year 1
4.9
stars* * Trustpilot rating from trustpilot.com for Nassau Financial Group as of 6/30/26, subject to change.
WORKING HARDER TO BE YOUR CARRIER OF CHOICE
average tenure
SERVICE Built Around Your Business Digital first
Driven by Feedback
constant Innovation
NEW BUSINESS CHAT
Submit business 24/7/365 with our e-Application. Cash applications in good order average 1.4 days to issue, exceeding our 2-day goal.2
In 2024, 75% of more than 75 business enhancements originated from producer feedback—helping us earn a top 10% New Business experience.2
From mobile tools to guaranteed income quotes and instant suitability decisions, we invest in solutions that simplify your business and enhance your client experience.2
Get real-time answers from Nassau specialists when you need them most. Direct access to support that helps business moving and cases on track.
for producer use only. not for use with consumers.
nassau’s Service team places in the TOP 10%
for New Business experience across the insurance industry NASSAU AGENT APP
CONNECTED EVERY
STEP OF THE WAY receive Instant suitability decisions Live chat with real Nassau staff Text alerts & real-time updates DOWNLOAD AGENT APP From mobile tools and guaranteed income quotes to instant suitability decisions and real-time business updates, Nassau continues to invest in solutions that simplify your business.
Now Available: Activate Income Riders Online in a few easy steps!
WHY NASSAU?
nfg.link/why-nassau Here are some great resources to help you understand Nassau’s commitment to the success of its independent insurance producers and policy/contract holders.
learn more
IMPORTANT DISCLOSURES: 1. Based on internal employee records as of 2025. This figure reflects the total combined years of service among current team members and is subject to change over time as staffing levels evolve. 2. Web and IT Release Management List, 2025. 3. Based on 2025 Firelight reporting.
FOR PRODUCER USE ONLY. NOT FOR USE WITH CONSUMERS. Nassau, its affiliated companies, and employees do not give fiduciary, legal or tax advice. Nassau Annuities are issued by Nassau Life and Annuity Company (Hartford, CT). In California, Nassau Life and Annuity Company does business as “Nassau Life and Annuity Insurance Company.” Nassau Life and Annuity Company is not authorized to conduct business in ME and NY, but that is subject to change. Nassau Life and Annuity Company is a subsidiary of Nassau Financial Group.
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08-26
© 2026 Nassau
Insurance Products: NOT FDIC or NCUA Insured | NO Bank or Credit Union Guarantee.