ASPECT TOWER
Winter 2025
FROM THE COMMUNITY DESK As we welcome the start of a brand-new year, I’m delighted to take this opportunity to reflect on the many positive developments that took place across Aspect Tower over the past year. The last few months were filled with meaningful upgrades, festive celebrations and initiatives that brought our tenants closer together. From enhanced amenities, additional green spaces, revamped lobbies, every improvement was made with the goal of creating a more comfortable, connected and enjoyable living environment for everyone. It’s been truly rewarding to see tenants come together to enjoy these new spaces and experiences and to witness the shared sense of pride in our growing community. Your feedback and involvement play a vital role in shaping the spaces we share and I look forward to another year of collaboration, progress and community spirit. Here’s to a wonderful year ahead filled with new milestones and meaningful connections.
MOHAMMAD AL SHAIBANI
COMMUNITY OPERATIONS
Dubai Holding Community Management (DHCM) is the name behind the communities you know and love.
Connect with us on one number 800 DUBAI CM
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Reach out to us via one email support@dubaiholdingcm.ae
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Dubai Holding Community Management
2 • Aspect Tower Winter Newsletter 2025
INSIDE THIS EDITION
03 Neighbourhood Notes
05 Rulebook Round Up
06 Handpicked for You
07 Eco Wins
08 Corporate News
09 Feedback Loop
the 09 From Regulator’s Desk
NEIGHBOURHOOD NOTES
Consistent care, innovative solutions and a deeply human approach to service have shaped your vibrant community into what it is today. Here’s a look back at what made a difference in this past quarter.
A More Comfortable Welcome New leather sofas have been installed in the lobby, adding a touch of elegance while also enhancing comfort. This upgrade creates a more inviting and pleasant space for tenants and visitors to relax and feel at home.
E-Waste Made Easy Bins have been installed in Aspect Tower to support safe and responsible recycling of electronic waste. Everyone can now conveniently dispose of batteries, mobile phones, chargers and small devices. Small actions like these make a big difference for a greener future. Aspect Tower Winter Newsletter 2025 • 3
Simplifying Your Service Charge Payments Paying your community service charges is now easier than ever with these convenient options to choose from: Dubai Properties App Stay on top of your finances with a tap. Download your community app and pay through Quick Pay or log in to get your statement of accounts or schedule future payments effortlessly. Online Payments Visit our website to pay through Quick Pay or select the payment portal via Online Services and follow the instructions to pay in quick and easy steps. Bank Transfer or Cheque Deposit Make a bank transfer to the community account listed on your invoice. Sales Centre Visit the Meraas and Nakheel Sales Centre located at King Salman Bin Abdulaziz Al Saud St, Al Sufouh 2 between 8:30 AM and 5 PM, Monday to Friday.
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RULEBOOK ROUND UP Your Quiet Line to Big Protection Seen or heard something that didn’t feel quite right? But weren’t sure how to report it safely? That’s where Al Ameen steps in. This 24/7 confidential service from Dubai Police empowers every resident to play a part in keeping our city safe, quietly, confidently and anonymously. Whether it’s unusual activity, a public safety concern or something that just feels off, your message goes straight to the authorities through a secure and private channel.
Dial 800 4444 anytime, day or night, and let Al Ameen be your voice for safety.
HANDPICKED FOR YOU
Call 800247 or email assist@shabaka.ae and don’t forget to use code: DHCSBK
Sign up for 12 months of Shabaka’s home maintenance services and the 13th month is on us! Whether it’s AC maintenance, plumbing and handyman repairs or complete home care, we’ve got you covered all year round.
Earn 1% cashback on service charge
Download Tickit rewards & link your card
Earn cashback on service charge and enjoy rewards at more than 3,500 outlets
6 • Aspect Tower Winter Newsletter 2025
Pay your service charge using your linked Visa card
ECO WINS Shore to Soil In a major sustainability milestone, we have launched an algae-to-compost initiative in partnership with ReFarm, a pioneer in regenerative agriculture. The programme transforms naturally collected algae (seasonal algae from the beach waters of Palm Jumeirah) mixed with food waste into nutrient-rich organic fertiliser through an eco-friendly, larvae-based decomposition process. The first successful batch has been produced and will be used in landscaping projects across Palm Jumeirah and other communities. This initiative exemplifies circular economy in action, turning natural surplus into resources that enrich the environment and strengthen community sustainability.
Ditch the Disposables The UAE will start phasing out single-use plastics (SUPs) as part of a major move towards cleaner communities and reduced landfill waste. Here’s what you can switch to within your reach.
CUPS AND LIDS
CUTLERY
FOOD CONTAINERS
PLATES
Most takeaway cups can’t be recycled due to plastic lining. Switching to stainless-steel cups keeps hundreds of disposables out of landfills every year.
Plastic cutlery can take up to 200 years to decompose. A reusable set used even 20 times offsets its footprint.
With over 6 billion foodpackaging units used in 2024 and only 5% to 7% recycled, stainless-steel or glass containers are a durable, microplasticfree alternative.
Food-service plastics make up nearly 40% of global plastic waste. For parties or private events at home, choose biodegradable bagasse plates; they break down far faster than plastic.
CORPORATE NEWS Dubai Sets the Global Benchmark for Resident-Centred Communities Dubai Holding Community Management’s immersive tour of City Walk, Palm Jumeirah and Bluewaters marked the opening of the World Realty Congress, positioning Dubai as a global benchmark for excellence in community management. Designed as a learning platform, the tour gave 40+ international delegates from over 15 countries first-hand insight into best practices transferable across markets. As Visionary Partner, DHCM shaped conversations on how Dubai is setting the standard for resident-centric, connected communities. Francis Giani, CCMO, delivered the keynote “Possibilities Reimagined” and a masterclass on emotional intelligence, while DHCM experts led a session on building connected communities using data, storytelling and human-centred design.
Unity in Motion Campaign for the 54th Eid Al Etihad DHCM celebrated the 54th Eid Al Etihad with its ‘Unity in Motion’ campaign, highlighting its partnership with Dubai Police through a joint convoy filmed across key destinations. Watch the highlights of the day here
Three-year Steady Fee Dubai Holding Community Management is proud to announce that the Real Estate Regulatory Agency (RERA) has approved a three-year fixed budget for the Palm Jumeirah Master Community, announced during the World Realty Congress 2025. This future-focused framework gives DHCM clear, stable financial visibility to drive multi-year development initiatives, continuous enhancements to its operational services and sustained investment in community experience; supporting Dubai’s broader vision for resilient, high-quality urban communities. Anchored in this renewed framework, we are committed to implementing meaningful, long-term enhancements that enrich the community experience and deliver enduring value to our residents at the Palm Jumeirah and beyond.
Recognising Service Excellence Dubai Holding Community Management proudly hosted the Service Excellence Awards in a spectacular evening bringing together service providers, partners and community teams to celebrate dedication, collaboration and innovation. The gala was filled with inspiring stories, heartfelt recognition and moments that truly showcased the spirit of our communities. Spanning multiple categories including sustainability, facilities management, safety, innovation, marketing and customer experience, 14 prestigious titles across six disciplines were announced.
Read all about the latest news and announcements on www.dubaiholdingcommunities.ae
FEEDBACK LOOP s like Every great community starts with voice our yours. Thank you for helping us celebrate ties. rtuni oppo new ver unco and strengths
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TAKE THE SURVEY
FROM THE REGULATOR’S DESK Managing Violations on Mollak Under RERA’s Circular 11 of 2023, community management companies can issue violations through the Mollak system based on RERA’s approved rules. When a violation is issued, tenants will be notified by email and through the Dubai REST app. Once notified, owners can log in to the app and choose one of the following actions:
REQUEST WAIVER
(asking for the fine to be waived)
SUBMIT A GRIEVANCE
(if you believe the violation is incorrect)
Always remember: If no action is taken within three days, the violation will be escalated and a fine will be automatically applied.
PAY THE FINE
We encourage you to keep an eye on their notifications and respond quickly to avoid penalties. For support or clarification, the community management office is always here to help.
Aspect Tower Winter Newsletter 2025 • 9
Seamless Living at Your Fingertips Enjoy a hassle-free community experience with your community app. From managing your move in/out process, requesting minor modifications, or applying for access cards to even booking your amenities. All your needs are just a tap away. Get Dubai Properties App on:
WELCOME TO THE YEAR OF FAMILY A year to celebrate love, togetherness and the bonds that make our communities thrive.
Important Contacts Dubai Holding Community Management ��������� 800 DUBAICM
Dubai Municipality ��������������� 800 900
Community Security �������������������������������������052 913 1526
Taxi ��������������������������������� 800 9090
Fire ��������������������������������������������������������������������� 997
DEWA �������������������������������������� 991
Ambulance ����������������������������������������������������������� 998 Police ������������������������������������������������������������������ 999
Al Ameen �������������������������� 800 4888
(for non-emergencies)
Identify and know your MAKANI NUMBER in case of emergencies.