LEGENDS
LEGEND PROFILES
KEVIN PHAM
“Legacy Builder” | Senior Vice President, Reverse Mortgage
KEY ATTRIBUTES
Legacy Builder
20+ Years of Expertise
Voice of Experience
Impact Over Transactions
Client Advocate
With 20+ years in reverse mortgages, Kevin has been a pivotal force in NAF Reverse’s remarkable growth and culture.
For Kevin, being a legend means making a profound difference. He helps clients age in their homes and inspires colleagues personally and professionally. A colleague once shared how his leadership changed their life, reshaping Kevin’s understanding of true success.
His commitment to meaningful relationships over transactions defines him as a legend.
SANDRA TALAVERA
“Empowering Seniors” | Reverse Mortgage Specialist
KEY ATTRIBUTES
20 Years Experience
Empowering Women
Supporting “Silver Divorce”
Inspired by Female Leadership
Meaningful Senior Years
Sandra’s journey began with Meals on Wheels, then notary work for seniors. Inspired by Barbara S., she started her 20-year reverse mortgage career.
Drawn to NAF by female leaders like Patti, Lorraine, and Shannon, Sandra is passionate about helping women in their best years, especially those facing “silver divorce.”
Her purpose is helping seniors have meaningful years. Financial security prevents hardship and loneliness.
TIM ALLEN
“Industry Pioneer” | Senior Reverse Mortgage Consultant
KEY ATTRIBUTES
Started in 1982
CMB Certification Passionate Educator
2x MBA Award Winner (2012 & 2023) Former MBA President
Starting in 1982 under Lorraine’s mentorship, Tim earned his CMB and became the only person to win the MBA award twice (2012 & 2023). He once served as MBA president.
After navigating industry changes, Tim returned to reverse origination, driven by his belief that NAF is the best company for this work.
For Tim, success means educating seniors about how reverse mortgages can save them from financial hardship.
MARY JO NETZ
“Heart-Centered Service” | Reverse Mortgage Consultant
KEY ATTRIBUTES
Build Genuine Relationships
Educate Proactively Prevent Foreclosures
Help People First Stay Focused on “Why”
Mary Jo left her credit union role to pursue reverse mortgages full-time. Her calling was confirmed when she helped a woman prevent foreclosure.
She’s incredibly relational, taking time to build genuine connections with every client. Her supportive spouse helps her stay focused on her “why.”
Mary Jo says the work “charges her.” That passion makes her a true legend.
CHARLES BUTLER
“Reverse Wizard” | Reverse Mortgage Specialist
KEY ATTRIBUTES
Client-First Approach
Community Advocate Goes the Extra Mile
Go-to Expert Trusted Resource
Charles earned his “Reverse Wizard” nickname through 8 years as an underwriter before helping his own parents with a reverse mortgage.
That moment revealed the product’s life-changing potential. His legendary status was cemented when he drove over an hour to help a 93-year-old client, connecting with the entire family and helping around the house to ensure everyone understood the product.
Charles combines deep expertise with education and forward-thinking use of social media to reach more seniors who need help.
WHY LEADERS CHOOSE NAF REVERSE
Exceptional Support Growth Opportunity
A collaborative environment where leaders receive the tools, resources, and backing they need to excel in their roles.
Consistent opportunities for professional development and career advancement in the fastest-growing reverse division.
Vibrant Culture
An empowering workplace culture that values innovation, teamwork, and making a meaningful impact on clients’ lives.
Long-Term Vision
A commitment to building careers, not just jobs. Fostering an environment where leaders can build lasting legacies.
FASTEST GROWING REVERSE DIVISION
Two Years in a Row
Year over year growth in funded units
Nationwide headcount expansion
Year over year increase in volume funded
HEAR FROM OUR LEADERS
Discover what makes NAF Reverse a place where leaders grow and succeed. Our team shares firsthand insights on the support, culture, and opportunities that set NAF apart.
