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HOMECARE FEATURE
Right at Home is your local quality in-home aged care and disability support provider, providing care and support that allows our clients to remain safe and independent in their own homes.
Right at Home has 39 offices nationally and seven based in Brisbane surrounds including the Sunshine Coast which service the areas of Greater Logan, Brisbane West, Brisbane South, Brisbane Bayside, Brisbane North, Moreton Bay Region, and Sunshine Coast.
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Each Right at Home office is locally owned and run by owners who are experienced health and business managers who have employed local health care professionals and together are aiming to provide their community with the best in-home care services, when and where you need them.
Right at Home’s mission is to improve the quality of life for those we serve’TM. At Right at Home, our clients, their families, and our caregivers are at the centre of everything we do.
At any of our Right at Home offices you can expect exceptional, 24/7 customer service, 365-days a year. We offer free in-home consultations and care planning as well as free support navigating the government-funded Home Care Packages and we assist in guiding you to information on the National Disability Insurance scheme. Right at Home is an Approved Home Care Packages Provider for levels 1 to 4 and can offer plan and self-managed support to NDIS participants, as well as care and support for private pay clients. Additionally, our Right at Home Brisbane North and Brisbane South offices are also registered NDIS Providers and can provide support to NDIA managed clients. Right at Home don’t charge and insured prior to entering a client’s home. Because every client is different, we adapt our services to suit the client’s specific needs with a custom care plan*. We also offer free supervisory visits to ensure carers and support workers are following the Right at Home customised care plan and meeting your expectations.
administration fees for government funded clients and do not charge subscription or exit fees.
Right at Home understand that care decisions for you and your loved ones are important. We believe in the Right ApproachTM, so we carefully match our carers and support workers to our clients and participants. A personal introduction to your carer or support worker helps to ensure that you feel safe and comfortable prior to the start of your service. Our caregivers are highly trained, screened
Planning and organising the right home care and support services for your loved ones can be a daunting task, so why not let the Right at Home team of highly trained and experienced staff guide you during this time of inevitable change.
Why not contact Right at Home directly to discuss how they can help support you and your family? *Third party managed clients have a different care planning process. For your local Right at Home office call – 1300 363 802 or visit the website at www.rightathome.com.au/contact-us

Jubilee Community Care services: Jubilee Community Care services: Home Care services Personal care Personal care Food preparation Transport to and from appointments Online services/programs Shopping assistance or providing companionship Transport to and from appointments Home and yard maintenance including domestic support Clinical care and allied health services Nursing care and allied health services Light domestics and home maintenance Meal preparation Shopping assistance or providing companionship Activities – on-line or out and about Home Care Packages Award-winning provider 07 3871 3220 www.jccagedcare.org.au
Jubilee
COMMUNITY CARE
In-Home Care

Live your best life and maintain your independence in your own home and when accessing your community.
Home Care Packages Transport Services Home Maintenance Domestic Assistance Social Support Services

60 Kuran Street, Chermside QLD Phone (07) 3624 2121 Email enquiries@burniebrae.org.au
www.burniebrae.org.au




AGED CARE RIGHTS SERVICES ARE AVAILABLE TO HELP THOSE AT HOME
AGED care rights services, or advocacy services, are not just available to older people living in residential aged care, they are also available to older people who are receiving or are eligible to receive their aged care supports at home.
Advocacy is not something we talk about often and not everyone understands what advocacy really means. On a practical level, an advocate is someone who works alongside you to give you a voice and help you navigate and resolve a range of issues impacting your rights in aged care.
This can range from concerns or problems with the organisation who is providing your care to issues with other services or decision-makers.
Advocacy can also help you to make the most of your aged care services and maintain your independence.
Take the example of John. John has a home care package which allowed a support worker to visit his home once a week to help with some domestic tasks but following some health issues needed to increase these visits. In what is an all-too-common story, John had been approved for a higher-level home care package but was on the waitlist for the funding to be assigned. In the meantime, advocates were able to find John an alternative funding program for the additional services and apply for a partial waiver of fees.
There are many examples where an advocate can just give you that extra support or inside knowledge to help you raise an issue or find a solution.
Aged care advocacy services are free, independent, confidential and directed by you. Aged and Disability Advocacy Australia is the Queensland aged care rights service. Call 1800 700 600.

Please call Jen for a free, no obligation chat about how we can assist you.
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Your say, your rights in aged care
Advocacy support for older Queenslanders is important now more than ever. ADA Australia has been giving older rights for over 30 years. We support older people to access aged care services and resolve care related issues, through free, independent and Advocacy services are here for everyone. Call us on 1800 700 600.
As you get older, living independently in your own home can become more difficult. If you’re finding it harder to do the things you used to, you can ask for some help at home. Asking for help doesn’t mean losing your independence; it’s quite the opposite. Getting a little help with daily activities means you can stay independent in your own home for longer. In fact, a little support can lead to a much better life.
Help at home looks different for different people. It may mean getting help with shopping and cooking. Or it could be receiving personal care to bath, dress, and get in and out of bed. It may even mean getting modifications to improve your safety and movement around the house. Getting some help at home can enable you to continue to live independently in your own home for as long as possible.
Depending on the level of Home Care Package you receive, you can get assistance with a range of different services.
If you’ve noticed you can’t do the things you used to and you want to know what help might be available you can go online and you will find suggestions that will help you define just your needs are: For instance: What would you like help with? Perhaps it is keeping your home liveable. To do this you may need assistance with cleaning, laundry, other household chores, home or garden maintenance, and aids and equipment, or you may consider what is required to keep you well. This could include podiatry, physiotherapy, meals and food preparation, nursing, bathing, hygiene or grooming, and help with impairments or incontinence. Otherwise, getting out and staying social may benefit you, in this case services may include social outings and groups, arranging for visitors as well as transport. Additionally if you require temporary help, this may include respite at home or in a centre, transition care after leaving hospital, help to restore your independence, or avoiding homelessness. For more info. Got to myagedcare.com When Judy’s dementia was first diagnosed, her symptoms were mild. But over the next few years, her short-term memory declined. When she started forgetting to switch off the iron, her husband Michael became concerned for her safety. So he called My Aged Care to find out what support might be available.
My Aged Care assessed Judy for a package of low-level support services. Judy wanted to keep doing as much on her own as possible, but Michael wanted to make sure she stayed safe, too. After receiving word from My Aged Care, Michael and Judy met a few providers and found one that they both liked.
Together with their chosen provider, they worked out a support plan that balanced Judy’s wishes and Michael’s concerns. They agreed that a care worker would help with the laundry, ironing, bed-making, and more difficult chores. They agreed that Judy could keep doing the light cleaning and gardening by herself. They also arranged for someone to drive Judy to and from GP and specialist appointments.
The provider arranged for Judy to get a medication dispenser. This device reminded her to take her medicine every day so that Michael wouldn’t have to. Some new signage was also installed around the house, which helped a lot—especially the labels on the kitchen cabinets and drawers.
A care manager visited regularly to check on Judy and monitor her care. He also spoke to Judy and Michael about what could happen and what could be done as Judy’s dementia got worse. Just knowing there was support available and things they could do and prepare for was reassuring. Source: Myagedcare.com











