North Oaks Health System Annual Report (2023) by North Oaks Health System

1 Annual Report Fiscal Year 2023

MISSION

Improving lives. Every time. Every touch.

VISION

To be the region’s most trusted partner for exceptional quality, safety and experience.

VALUES

Communication, Courtesy, Compassion, Commitment.

At ort a s e are co itted to ensurin our co unit as access to ualit ealt care and e ta e our role as t e leadin ealt care pro ider in our re ion er seriousl

n 2023 e er inno ation it in our ealt s ste as ueled our e pert tea o ore t an 2 00 ealt care pro essionals and t eir dedication to our ission o i pro in li es e er ti e and it e er touc

e elie e t ere is not in ore po er ul t an a in co passionate no led ea le and dedicated ealt care pro essionals our patients side ur tea s ocus o pro idin outstandin e idenced ased ealt care rooted in an en iron ent o trust and i per or ance a es t e e ceptional patient e periences t at e deli er possi le t s trul a lessin to our co unit t at t ese 2 00 indi iduals c oose to or ere at ort a s and s are t eir talents enuine care and e pertise it t ose e ser e eac and e er da

Michele Kidd Suton, FACHE North Oaks Health System President & CEO

Leadership

BOARD OF COMMISSIONERS

n Fiscal Year 2023 se en co unit leaders ser ed on t e Board o o issioners or ort a s ealt ste Appointed t e an ipa oa aris ouncil t ese oluntar e ers eet it ort a s senior leaders ip on a ont l asis to discuss ision and strate ic initiati es

RON MACALUSO, JD Chairman - Hammond ANN CARRUTH, DNS, RN Hammond TERRY HARPER Vice Chairman - Loranger MARK MOBLEY Ponchatoula RON ORSI Loranger ANGELIQUE RICHARDSON, CPA, NP, GMA Ponchatoula JOYCELYN LEE, RPH Hammond

SENIOR LEADERSHIP

MICHELE KIDD SUTTON, FACHE President & CEO JESSICA BENNETT, DBA Chief Ancillary Ofcer MARK ANDERSON Chief Financial Ofcer JOHN DERENBECKER, JD Chief Legal / Mission Integration Ofcer JEFF JARREAU, SHRM-SCP, SPHR Chief Human Resources Ofcer ROBERT PELTIER, MD Chief Medical Ofcer MICHAEL WATKINS Chief Operating Ofcer KIRSTEN RINEY, MSN, MHA, BSN Chief Nursing Ofcer MAC BARRIENT North Oaks Rehabilitation Hospital Administrator WILLIAM H. BRANSON, MBA Vice President, Finance DAWN LENOX, CHC Vice President / Compliance and Privacy Ofcer KILEY CEDOTAL, LCSW-BACS, MBA, FACHE Vice President, Designated Institutional Ofcer REGINA SCOTT, BS, RT(M) Vice President, Diagnostics DIANA BARBER, MPH Vice President, Cardiovascular / Oncology Service Line REAGAN JOHNSON, MS, L-SLP, CCC-SLP Vice President, Orthopaedic / Neurosciences Service Line SARAH E. MITCHELL, MMC, MPT Vice President, Surgical Service Line JHERIE DUCOMBS, MD, FACC Vice President, Assistant Chief Medical Ofcer COURTNEY KLEEB, MHA, BSN Vice President, Surgical Services SALETA COSTANZA, MSPH Vice President, Primary Care / Population Health Service Line HERBERT ROBINSON, III, MD Chief Health Informatics Ofcer GINA SIMONEAUX, MSN, BSN Vice President, Patient Services

MEDICAL STAFF LEADERSHIP

NORTH OAKS MEDICAL CENTER

en area hysicians serve on the Medical Executive Committee Selected by their eers, these medical leaders serve as liaisons bet een North Oaks medical sta and Administration, and t e ort a s ealt ste Board o o issioners

D’ANTONI C. DENNIS, MD Chief of Staf-elect JUSTIN D. FOWLKES, MD Chief of Staf S. TAHSEEN RAB, MD Member-at-Large BRAD M. LAKE, MD Member-at-Large LORI MAYERS, NP Advanced Practitioner Appointee SCOTT PICOU, MD Family Practice Chair RAINIER BATISTE, DO Medicine Department Chair JAIME EDWARDS, MD Obstetrics & Gynecology, and Pediatrics Chair MICHAEL FAHR, MD, FACS Surgery Department Chair JOHN KRIEG, MD Emergency Department Chair

MEDICAL STAFF LEADERSHIP

NORTH OAKS REHABILITATION HOSPITAL

RISHI PATHAK, MD

Chief of Staf H.A. “ROWDY” VALDES, MD Member-at-Large

ar are ead e er dou t t at a s all roup o t ou t ul co itted citi ens can c an e t e orld indeed it s t e onl t in t at e er as

SUSAN ZACHARIA, MD Member-at-Large

ear i e ie

2,610

DEDICATED TEAM MEMBERS

EMPLOYEES

ort a s is t e second lar est e plo er in an ipa oa aris n FY 23 ort a s rein ested in its e plo ees and co itted to ensurin t at ort a s re ains an e plo er o c oice it in t e co unit ts e plo ees en o an interacti e and inno ati e or at osp ere t at includes

Annual alar Re ie s

areer adders

Com etitive Salaries ene ts Packa es

ontinuin ducation pportunities

er in eaders ro ra

plo ee Reco nition ro ra s

o ado in unc earn ducational e inars

ared o ernance pportunities

tipend uition Rei urse ent ro ra s

ellness ro ra s

138

SELFLESS VOLUNTEERS

VOLUNTEERS

Adult unior and student olunteers and edical s ado ers de oted a co ined , 1 service hours to North Oaks Health ste i pro in t e li es o its patients isitors and co unit e ers

8,617

SERVICE HOURS

PHYSICIANS

A ressive recruitment e orts attracted

e ph

si ia s 20

to the North Oaks Medical Sta in Fiscal Year ndin 2023

rin in us to ore t an s illed p sicians in specialties and su specialties o edicine

More than of North Oaks hysicians are em loyed t e ealt s ste rat er t an unctionin as independent ealt care pro iders e pro iders elp uild dept to t e specialties o anest esiolo e er enc edicine eneral sur er e atolo oncolo ospital edicine o stetrics necolo pri ar care pul onolo radiolo and trau a sur er

Joseph Gonzales, MD Orthopedics Jacob Baker, MD Emergency Medicine LaSandra Barton, MD Pulmonology Rose DePaula-Cox, MD Obstetrics and Gynecology Georges Tanios, MD Hematology/Oncology Jannaiah Tripuraneni, MD Internal Medicine Christian Triay, DO Family Practice Natalie Weil, MD Ophthalmology Robert Reily, MD Surgery - Trauma Michelle Sliva, MD Family Practice Sheryl Sawatsky, MD Anesthesia Timothy Skalak, MD Orthopedics Haley Hunt, MD Dermatology Ashley Meyn, MD Anesthesia Mathew Knouse, MD Radiology Aaron Martin, MD Urology Katherine Greer, MD Pediatrics Chrissy Guidry, DO Surgery - Trauma Lane Hollister, MD Family Practice Elizabeth Hayes, MD General Surgery

245

BE WELL PROGRAM RESONATES WITH NORTH OAKS EMPLOYEES

EMPLOYEES UNDERWENT AN INITIAL SCREENING FOR BMI AND CHRONIC DISEASES

EMPLOYEES COMPLETED THE PROGRAM

ort a s e plo ees cele rated ealt li in in 2023 it t e introduction o t e Be ell pro ra ort a s ietetic nternshi irector Leslie allard led the 12 eek ro ram, ocused on i pro in ealt t rou nutrition e ercise and stress reduction

e o ered lunch and learns t at ere er ell attended ere e pro ided a lecture and a ealt lunc

Leslie Ballard

Dietetic Internship Director

LBS. AVERAGE WEIGHT LOSS 7.4

er r a e e e e

NATIONALLY RECOGNIZED FOR QUALITY

National accreditations and certi cations validate the ex ertise and care t at ort a s ealt ste pro ides its patients

NORTH OAKS MEDICAL CENTER, NORTH OAKS REHABILITATION HOSPITAL AND NORTH OAKS HOSPICE

• Maintains accreditation by he oint Commission and have earned its old Seal of A roval

• North Oaks Medical Center is further certi ed by he oint Commission as an Advanced Primary Stroke enter and a recipient o t e A erican eart Association A erican tro e Association s eart ec ar for advanced certi cation for Primary Stroke Centers his certi cation reco ni es hos itals that have de onstrated t e reatest le el o co it ent to t e care o stro e patients

NORTH OAKS REHABILITATION HOSPITAL

• as aintained accreditation t e o ission on Accreditation o Re a ilitation Facilities ARF since 1 t is currently reaccredited ith no recommendations an accom lishment achieved by only of acilities sur e ed orld ide ort a s Re a ilitation ospital is t e onl acilit it in a 30 ile radius accredited by CA F t also is home to one of 1 CA F accredited stroke s ecialty ro rams in Louisiana

NORTH

OAKS CARDIOVASCULAR INSTITUTE

• Accredited A erican Association o ardio ascular and ul onar Re a ilitation or ardiac Re a ilitation and ul onar Re a ilitation

• Accredited ntersocietal Accreditation o ission or c ocardio rap a oratories

NORTH OAKS DIABETES EDUCATION PROGRAM

• Reco ni ed t e A erican ia etes Association or ualit el ana e ent ducation

NORTH OAKS DIETETIC INTERNSHIP

• Accredited t e Accreditation ouncil or ducation in utrition and ietetics

NORTH

OAKS DEPARTMENT OF LABORATORIES

Certi ed by the Clinical Laboratory m rovement Amendments and accredited by

• Association or t e Ad ance ent o Blood Biot erapies

• olle e o A erican at olo ists

NATIONALLY RECOGNIZED FOR QUALITY continued

NORTH OAKS EDUCATION DEPARTMENT

• A roved by the Louisiana State Nurses Association as a rovider of continuin nursin education

NORTH OAKS RADIOLOGY

Accredited t e ntersocietal Accreditation o ission or ascular estin at t e ollo in locations

• ort a s ia nostic enter

• North Oaks Livin ston Parish Medical Com lex

• North Oaks Medical Center

• ort a s Re a ilitation ospital

• Accreditation also is held throu h the American Colle e of adiolo y in full eld di ital mammo ra hy 2 and di ital breast tomosynthesis mammo ra hy Full eld di ital mammo ra hy 2 and di ital breast tomosynthesis mammo ra hy are further certi ed by the Food and ru Administration

NORTH OAKS SCHOOL OF RADIOLOGIC TECHNOLOGY

• Accredited t e oint Re ie o ittee on ducation in Radiolo ic ec nolo

NORTH OAKS SHOCK TRAUMA PROGRAM

• eri ed by the American Colle e of Sur eons and desi nated by the Louisiana e artment of Health as a Level rauma Center since 2 1

For the fourth consecutive year, North Oaks Shock rauma has earned latinum reco nition for its e orts to increase or an e e and tissue donor re istrations across t e state t rou t e epart ent o ealt and u an er ices ealt Resources and er ice Ad inistration s or place artners ip or i e ospital r an onation a pai n in partners ip it t e ouisiana r an rocure ent A enc A

NORTH OAKS WOMEN & CHILDREN’S SERVICES

Ac ie ed t e ouisiana epart ent o ealt and ouisiana erinatal ualit olla orati e s i est desi nation o ouisiana Birt Read lus or t e t ird consecuti e ear ort a s o en ildren s er ices also is reco ni ed

• Blue ross and Blue ield o ouisiana as a Blue istinction Center for Maternity Care

• Louisiana e artment of Health for achievin the state s hi hest breastfeedin uality desi nation, he i

• March of imes and the Louisiana Hos ital Association esearch and Education Foundation for success in i pro in irt outco es

NORTH OAKS GAINED CERTIFICATION TO START GRADUATE MEDICAL PROGRAM

ort a s success ull o tained initial accreditation as a S onsorin nstitution, e ective uly 1, 2 22 his distinction clears t e pat to e in t e process to open a raduate Medical Pro ram for nternal Medicine he Accreditation Council for raduate Medical Education AC ME , the od responsi le or accreditin all raduate edical trainin pro ra s or p sicians in t e nited tates as i en ort a s t e reen li t

it t e curriculu and acult read or 202 ort a s has achieved a si ni cant milestone his establishment positions ort a s as a center or researc and acade ics and as a si ni cant economic driver for the re ion, enhancin ealt care access and increasin t e nu er o ealt care pro iders

he ro ram, led by Kiley Cedotal, FACHE, ice President esi nated nstitutional Ofcer, has been an inte ral art of ort a s strate ic plans to ele ate ealt care in t e area trainin uture p sicians

n anuary 2 2 , our a lication ill o before the AC ME committee, and if all oes ell, e ill match in March 2 2 it internal edicine residents e innin in ul ort Oaks senior leadershi team, led by Michele Kidd Sutton, FACHE, has been lannin for this for more than 1 years, edotal s ared t s an outstandin contri ution to t e co unit and ealt care education

CONGRATULATIONS

DR. ROBERT PELTIER

Chief Medical Ofcer

North Oaks Health System

honored by the Louisiana Chapter of the American College of Healthcare Executives as the

RECIPIENT OF THE PHYSICIAN CHAMPION AWARD

PHYSICIAN CHAMPION AWARD

North Oaks Chief Medical Ofcer obert Peltier, M , as honored by the Louisiana apter o ealt care ecuti es as t e reci ient of its rst Physician Cham ion A ard is accolade a arded in 2022 reco ni ed r eltier s e ceptional contributions in 2 21

e sician a pion A ard is an annual onor t at reco ni es acti e e ers o t e A no n or ad ancin ealt care leaders ip and a co it ent to ualit care patient sa et and per or ance i pro e ent

urin the CO 1 andemic, r Peltier eca e a ell no n and trusted source o in or ation or in ectious disease care e also rovided exce tional medical sta leaders ip and pla ed a pi otal role in pro idin consistent ualit patient care durin t is er c allen in ti e in t e nation s istor r eltier pro ided a sta ili in oice or t e co unit and spear eaded t e de elop ent o one o the rst s eciali ed emer ency de artment CO 1 tria e rocesses in the state

nder is uidance ort a s as reco ni ed t e nternational ospital Federation throu h the federation s CO 1 eyond the Call of uty ro ram his reco nition laced North Oaks in an elite rou of more than 1 hos itals ro 2 countries reco ni ed or t e crisis illness care it pro ided ort a s as one of only 1 facilities honored nation ide, a testament to r Peltier s and North a s leaders dedication and co it ent to outstandin care

NORTH OAKS HONORED WITH LHA SUMMER COMMERCE AWARDS

ort a s recei ed t ree a ards at t e ouisiana ospital Association su er con erence in ul 2022 n addition to r Ro ert eltier s sicians a pion onor ort a s President CEO Michele Kidd Sutton, FACHE, received the e plar er ice A ard ro t e A erican olle e o ealt care ecuti es A

is a ard ac no led ed er contri utions to ealt care ana e ent e cellence t rou er olunteer ser ice to t e c apter A and to t e ealt care leaders ip pro ession in eneral Michele also received the American Hos ital Association rassroots a pion A ard

NORTH OAKS’ PARTNERSHIP WITH NTCC YIELDED WORKFORCE DEVELOPMENT

ort a s ealt ste partnered it ort s ore ec nical o unit olle e on se eral initiati es to address or orce s orta es in ealt care and to i pro e t e ualit o care in t eir co unit

A hi hli ht as the MA to LPN rid e Pro ram hrou h t is pro ra t e ealt ciences ursin pro ra at accepted 2 ort a s edical assistants puttin t e on trac to raduate as licensed practical nurses

e pro ra as initiated en Associate ro ost o

Health Sciences Nursin at N CC Christi Marceaux and North Oaks Chief Human esources Ofcer e arreau colla orated to address s orta es o ealt care or ers

North Oaks President CEO Michele Kidd Sutton, FACHE posed t e uestion en ou t in a out or orce s orta e and e re loo in or t e est o t e est e plo ees to care or our co unit ouldn t e look internally to our shinin stars and o er them an opportunit to ad ance

North Oaks invested 1 1 million in the ro ram, but Sutton said the bene ts are in nite as each ne ly certi ed nurse en anced t eir s ills in treatin co unit e ers

NORTH OAKS CARDIOVASCULAR INSTITUTE

Ne Cardiovascular nstitute O ers Com rehensive Heart Health Services

A ne l randed ort a s ardio ascular nstitute de uted in 2023 illu inatin ort a s leadin ed e eart ealt care ser ices pert pro iders ad anced treat ents and inno ati e procedures ar t e en anced ser ices

ort a s cardiolo ists and cardiac specialists i l s illed and adept at ana in ris actors or eart disease screened or eart conditions and e aluated treat ent options in con unction it patients and t eir a ilies

ort a s ardio ascular nstitute treats patients it serious eart conditions and o ers advanced nonsur ical and sur ical treatment options ts cardiolo ists pro ide ini all in asi e treat ents and use cat eter ased and stentin tec ni ues t at reduce ris s and reco er ti e associated it traditional open sur er

n F 2 , horacic and Cardiovascular Sur eon Charles iCorte, M , and Cardiothoracic and Peri heral ascular Sur eon ose Mena, M , FA tea ed up to pro ide speciali ed cardio ascular and t oracic sur ical ser ices and leadin treat ent options or eart lun c est esop a eal arterial and enous conditions eir uni ue partners ip de onstrated a colla orati e approac to care as t e or ed it ot er ort a s specialists includin ot er cardiolo ists pul onolo ists and oncolo ists e ultidisciplinar tea o cardiolo ists inter entional cardiolo ists cardio ascular and t oracic sur eons ad anced practice nurses and p sician assistants in t e ardio ascular nstitute pro ide patients it i ualit state o t e art care

n addition t e tea o e perts continuall ad ances t eir uni ue s illsets utili es leadin ed e tec ni ues and tec nolo ies suc as ro otic sur ical procedures and en ances patient care and treat ent options

Service Line ice President iana arber, MPH em hasi ed, e are in ested in t e uture o cardio ascular care at ort a s ro tea e ers and trainin to tec nolo and s ste s to pro ide ad anced eart ealt care ri t ere in our co unit

Lef Atrial Appendage Closure Implant

Le atrial a enda e closure is a minimally invasive rocedure for eo le ith atrial brillation not caused a eart al e pro le non al ular AFi

A small im lant, called the A CHMAN , is inserted into t e eart t rou a cat eter in a le vein to close o the le atrial appenda e ere in patients it non al ular AFi lood co onl pools and clots due to t e eart s ina ilit to pu p nor all e i plantation o t is de ice per anentl reduces lood clot and stro e ris it out t e orries t at co e it lood t inners

North Oaks Cardiovascular Institute Surgeons, Dr. Charles DiCorte (lef) and Dr. Jose Mena (right)

NORTH OAKS CARDIOVASCULAR INSTITUTE

Cardiovascular nstitute Com leted First Procedure ith A CHMAN evice

North Oaks Cardiovascular nstitute erformed its rst heart rocedure ith the innovative A CHMAN device in the fall r idal A i Ra e an inter entional cardiolo ist per or ed t e procedure is ilestone represents ort a s ealt ste s continued co it ent to rin in ad anced tec ni ues to its co unit

Robotic Thoracic Surgery

Ro otic t oracic sur er is a ini all in asi e procedure used to re o e diseased lun tissue and in so e cases surroundin l p nodes

all instru ents attac ed to a ro otic ar are placed t rou small incisions bet een the ribs he ma ni ed vie and risted tools allo t e sur eon to a e precise controlled o e ents to re o e lun tissue it out a in lar er incisions to open t e c est or spread t e ri s e ro otic tec ni ue also can e used or ot er c est procedures in ol in t e lun s esop a us and t us and in certain cardiac procedures esides lun cancer sur er

GOOD CATCH PROGRAM

e ood atc pro ra as launc ed in Fe ruar 2023 to elp rein orce and urt er pro ote a culture o ualit and sa et at ort a s e pro ra cele rates e plo ees and tea s o spea up to pre ent potential ar to patients and in so e cases t ese e plo ees and tea s are presented it a patient sa et a ard is reco nition i li ts t e actions o ort a s dedicated ealt care pro essionals on t e rontlines o patient sa et As part o t e ood atc pro ra ort a s i ple ented per or ance i pro e ent e orts throu hout the health system based on feedback from participants in t e pro ra o inated indi iduals or tea s receive a ood Catch certi cate and la el in

Good Catch Recipient Certiﬁcate LAPEL PIN: 1” Soft Enamel Good Catch Recipient Lapel Pin

TRAUMA SYMPOSIUM

rau a posiu resented atest nno ations in rau a are

n o e er 2022 se eral ort a s sur eons and trau a care e perts presented on opti i in outco es and na i atin o stacles in trau a ealt care e e ent pro ided a co pre ensi e learnin opportunit or an p sicians nurses allied ealt pro essionals pre ospital personnel and nursin students

opics co ered included e rau ati ed and eurolo ical rau a

Las e as Mass Casualty ncident Lessons from a ra edy ur Facial rau a ro ra A oo at t e ast Fi e Years

ur oal is to pro ide i ualit educational opportunities or trau a pro iders in our re ion and to ele ate opti u care or traumatically in ured atients, stated r Mar uinn uke, rauma Pro ram Medical irector for North Oaks Shock rauma Center

North Oaks Medical Center s Level Shock rauma Center is veri ed and desi nated as a le el trau a center t e A erican olle e o ur eons and ouisiana epart ent o ealt e center pro ides coordinated care it trau a sur eons in ouse to attend to indi iduals suddenl stric en a serious traumatic in ury North Oaks is one of ve level trauma centers in the state

n addition ort a s oc rau a enter is part o t e ouisiana er enc Response et or R a state o ern ent a enc t at as created to de elop and aintain a state ide s ste o care coordination or trau a patients

INAUGURAL DIABETES SYMPOSIUM

ort a s ndocrinolo ia etes posiu

ort a s ndocrinolo presented its inau ural ia etes posiu in epte er 2022 to a ull ouse o p sicians nurses clinicians and ot er healthcare roviders itled Pum s, C Ms and all hin s that ee , r Abdul Khan and r Corey Ma ors, both endocrinolo ists, delivered insi htful in or ation to elp ele ate ort a s patient care

ducation is t e cornerstone o e er t in e do e continuousl educate oursel es and sta up to date on t e latest tec nolo and insi ts e can pro ide en anced care or our patients and patient care is al ays our to riority, r Khan said rs Khan and Ma ors ebbie ones, N, diabetes educator and Katey Schneider, MS, , L N, clinical nutrition ana er participated in a panel discussion ollo in t e presentation

Dr. Abdul Mannan Khan Endocrinologist, North Oaks Endocronology Clinic

e reatness o a co unit is ost accuratel easured t e co passionate actions o its e ers

re a i

i ei es e

NORTH OAKS HEMATOLOGY & ONCOLOGY CLINIC INTRODUCED, ONCOLOGIST LEADS FIGHT AGAINST CANCER

n Au ust 2022 ort a s ealt ste announced its ne e atolo ncolo linic deepenin an in est ent in cancer care ou le ello s ip trained e atolo ist and Oncolo ist eor es anios, M , leads the ne clinic s e orts in i in patients access to e pert e atolo and oncolo ser ices in an ipa oa aris

As a edical oncolo ist r anios is co itted to t e co passionate dia nosis and care o patients it cancer includin cancers a ectin the breast, colon, lun and rostate As a e atolo ist r anios s ill ull dia noses and cares or atients ith medical conditions and cancers a ectin blood and its co ponents e treats conditions suc as ane ia clottin disorders l p o a ultiple elo a and leu e ia

r anios, certi ed by the American oard of Hematolo y, American oard of nternal Medicine and American oard o ncolo ca e to ort a s ro out ern llinois ealt care s ancer nstitute ased in arter ille llinois ere he racticed until 2 1 He as the reci ient of the institute s Patient Ex erience A ard in 2 1

r anios inte rated clinical researc to ad ance standards of care and resented ndin s to his eers on numerous occasions for the Society of eneral nternal Medicine, A erican ociet o e atolo A erican olle e o sicians and out ern ociet o linical n esti ation n addition e as co aut ored nu erous peer re ie ed ournal articles or national ealt care pu lications

NORTH OAKS BREAST CARE PROGRAM

a i atin atients rou o pre ensi e are

n cto er 2022 ort a s e an la in t e round or or a co pre ensi e Breast Care Pro ram to ive atients a de ned ath ay to breast healthcare A team of ex erts as identi ed to encoura e screenin and to hel atients navi ate the challen es of dia nosis treat ent reco er and support en cancer is disco ered

At t e eart o t e ort a s Breast are ro ra s ision is a co it ent to close t e aps in care startin it ealt education and screenin and continuin re ardless o t e outco e

ar e e i e pro ra e p asi es t e crucial co ponent o sc edulin an annual a o ra e pro ra s inno ati e tools includin ad anced reast i a in e a s li e 3 a o rap di ital reast to os nt esis elp detect and dia nose reast cancer earlier en it as ore treata le

a ie a i a i en a a o ra ields nor al results t e medical team is the rst to celebrate ith atients hen an abnormality is identi ed, the atient navi ators kick into hi h ear hey uide atients t rou t e a e o appoint ents tests and decisions and ensure a seamless and s i transition to the a ro riate s ecialists

• per edi a ea e ort a s Breast are ro ra eatures a i l speciali ed edical tea dedicated to pro idin e ceptional care

• reas a i adi is s ese e perts in interpretin a o ra s and ad anced reast i a in tec ni ues elp ensure earl detection

• r e s illed in arious reast cancer inter ention and reconstructi e sur eries t ese sur eons or closel it patients to tailor treat ent plans

• is s S eciali ed in breast cancer treatment, they o er the latest edical ad ance ents includin c e ot erap and tar eted t erapies

i ps a d e d e pro ra odel elps acilitate e pedited care and reduces t e an iet t at aitin or ans ers can cause e pro ra s care na i ators connect patients it a eneral sur eon it in one ee of receivin an abnormal mammo ram or ultrasound, o en achievin t is oal in ust a e da s Biopsies also are per or ed it in a ee

2 4 1 3

North Oaks Executive Assistant Beth Carver is also a patient of the Breast Care Program.

hen cancer is con rmed, the ro ram o ers a clear ath ay for atients his ath ay includes services such as a breast M , enetic testin , lu pecto partial se ental ull astecto reconstructi e sur er c e ot erap radiation t erap re a ilitation ser ices support roups and all ot er necessar inter entions and treat ents

L a eha i i a i e pp r Re a ilitation er ices are inte ral to reco er sical and occupational t erapists includin certi ed lym hedema thera ists hel atients re ain stren th, function and con dence durin recovery

es r es a d pp r ssential to e er aspect o t e ourne is support e pro ra connects patients to national and re ional resources and support roups and it pro ides patients and t eir a ilies it e otional and practical support North Oaks re istered dietitians o er nutrition counselin to patients to elp t e le era e t e ealin po er o ood e reast Care Pro ram artnered ith Kre e a Cha Chas, a local non ro t or ani ation devoted to rovidin a local su ort net ork for breast cancer hters and survivors

ecause no one should have to ht cancer alone, North a s asse led a core tea o sur i or support olunteers com risin North Oaks sta and community members, ho are a aila le to s are one on one uidance encoura e ent and insi ts on at to e pect e er step o t e a it ne l dia nosed patients

i pl put t e ort a s Breast are ro ra places t e patient at t e center o its ission

rou colla oration t e pro ra s tea o e perts ensures patients recei e e pert care personali ed treat ent plans and support t rou out t eir reast cancer ourne

ice President of the Sur ical Service Line Sarah Mitchell shared, Our oal as to shi the dynamic of breast cancer care, o erin a atient centric approac t at ensures o en and en recei e t e support t e need e er step o t e a ur pro ra raises t e ar in reast care reco ni in e er patient as an indi idual it uni ue needs

Re ardless o socioecono ic resources e elie e e er one deser es access to e ceptional reast care it in t e supporti e en iron ent o t eir o n co unit

Sarah Mitchell

Vice

President

of the Surgical Service Line

5 6

CHNOLA PARTNERSHIP

ort a s e panded partners ip it ildren s ospital e rleans

North Oaks President CEO Michele Kidd Sutton, FACHE, announced an a ree ent in epte er 2022 it ildren s ospital e rleans to e pand speciali ed pediatric ealt care ser ices or c ildren and a ilies across an ipa oa aris and t e ort s ore re ion

e partners ip ade ort a s t e ne o e o ildren s ospital e rleans on t e ort s ore and positioned it as a leader in pediatric ser ices or t e area

he afliation ill build u on existin services rovided by Children s Hos ital Ne Orleans at North Oaks Medical Center and ill include neonatolo pediatric cardiolo and pediatric hos italist covera e he multi hase a reement ill o er pediatric su specialt sur er an outpatient clinic and ore

e are onored t at ildren s ospital e rleans elie ed in the uality of care our North Oaks team of roviders and sta deli er and t at t e dou led do n on t eir co it ent to pro idin a ealt ier appier uture or ouisiana s c ildren it ort a s as a partner e loo or ard to or in to et er to de elop i pro ed access or t e co unit and support etter health outcomes for our children, afrmed Sutton

As t e leadin pro ider o pediatric ealt care or ouisiana ildren s ospital is proud to or it ort a s to i pro e t e ealt and ell ein o c ildren it one i standard o care said ildren s ospital e rleans resident o n R ic ens

DEPARTMENT OF LABORATORIES

DEBUTED NEW AUTOMATION SYSTEM

e ort a s epart ent o a oratories introduced an ad anced auto ation s ste ic replaced t e pre ious model to increase the lab s roductivity and efciency it t e ne auto ation process e er ands touc t e speci ens urt er reducin u an error t also increases t e ocus on interpretin test results

sin ro otics con e ors and anal ses t at inte rate it internal co puter s ste s t e auto ation line processes and transports speci ens accordin to ic tests are needed t loads t e into a centri u e or one o t e anal ers assesses t e test results and t en stores and arc i es t e speci ens

peci en o e ent and result reportin are ased on identi in speci ens usin ar codes and ti esta ps ensurin ade uate docu entation and accurac e ne auto ation s ste also prioriti es A speci ens ele atin t e as i priorit and routinel rec ec s critical results or correctness

he system s i ly handles ex edited blood ork, urinalyses, iops results and ot er la orator tests or patients it i ediate needs ensurin ti el and accurate dia nostics e e pert la tea processes t e it t e i est ualit and precision

MOBILE CARE BROUGHT HEALTHCARE TO COMMUNITY

n May 2 2 , North Oaks mobili ed healthcare, brin in medical services to the community throu h the Mobile Care ro ram, hich is sta ed by its skilled roviders ho make re ular rounds across i in ston and an ipa oa aris es eac ont e ro ram o ers rimary care and reventive su ort services, includin screenin s or cancer eart ealt dia etes and predia etic conditions lood pressure and c olesterol

e ort a s Foundation and its a or donor First uarant ank, funded the Mobile Care vehicle, makin its uni ue care possi le or residents in ore re ote areas and t ose o are c allen ed in na i atin to clinic locations

GIFT SHOP REOPENED WITH EXPANDED MERCHANDISE AND REMODELED LOOK

A er 1 months of rebuildin , the North Oaks i Sho reo ened in late 2 22 he i Sho as heavily dama ed by Hurricane da in 2 21, and as closed and relocated for more than a year hile under oin repairs and en ance ents

he olunteer Services de artment and i Sho em loyees, ho sold erc andise out o a stora e roo and eld all a sales durin construction, sho ed o the sleek, ne store on ec , 2 22, or t e rand reopenin e e ent dre a cro d it door pri es ivea ays, dra in s and ne merchandise n addition, the o en oor plan resonated it e plo ees patients isitors and uests

Amon the u rades ere ne hard ood oors, a redesi ned oor plan to opti i e t e consu er e perience t e addition o a uni or section and ort a s randed apparel or e plo ees ri ter li tenin and ne and i pro ed displa s

e ant to e tend a u e t an ou to e er one o elped and artici ated in rebuildin and restorin the i Sho , i Sho Mana er Katrinka Schexnayder shared t as a collective e ort and ould not a e een suc a success ad it not een or tea or

e ant to extend a hu e HANK O to e er one o elped and participated in rebuildin and restorin the i Sho t as a collective e ort and ould not have been such a success ad it not een or tea or

Katrinka Schexnayder Gif Shop Manager

NORTH OAKS CELEBRATED NICU REUNION

n ec 3 2022 t e annual eonatal ntensi e are nit Reunion pro ided a o ous occasion or or er patients and t eir a ilies to cele rate t eir pro ress and success in t e Brent u rec e enter earl 200 raduates and t eir a ilies returned to ort a s and en o ed a olida t e ed e ent that included fello shi , face aintin , arts and cra s, a es re res ents and o course a isit anta and his friends N C sta members, includin pro iders also ca e to onor t e tiniest patients success u erous ea e ers and ot er North Oaks sta volunteered time and resources to elp a e t e a ic appen

NEWLY DESIGNED FRONT ENTRANCE WELCOMED VISITORS TO NORTH OAKS MEDICAL CENTER

North Oaks Medical Center unveiled an enhanced, redesi ned ront entrance ai ed at i pro in its o erall custo er e perience

e ne ront entrance as idened nearl t ree ti es in si e to acco odate ore patients aitin in t e esti ule or pic u or dro o he old vestibule as narro er, makin it difcult or patients to co orta l distance t e sel es ro eac ot er hile aitin he ne entrance has been ell received by sta and isitors ali e

t reatl en ances t e isual aest etics o t e edical center and elps patients and isitors sa el enter and e it t e ospital ithout fear of bein cro ded, shared Michael atkins, Chief O eratin Ofcer

WOUND CARE CENTER OPENED

n response to a ro in co unit need ort a s e panded its ound care ser ices or patients it acute and c ronic ounds o all t pes

North Oaks ound Care o ers the latest treatments and s eciali ed procedures e deli er e ceptional care pro ote ealin reduce pain and im rove uality of life, asserted North Oaks ound Care Medical irector r aniel A inarello

ort a s ound are enter treats patients in an outpatient settin he certi ed care team em loys advanced treatment thera ies and de elops co pre ensi e ound ana e ent plans

Successful treatment of difcult ounds re uires assessment of t e entire patient not ust t e ound For e a ple patients it underlyin health roblems, such as diabetes, nutritional de ciencies or cardiovascular issues, can develo difcult to heal skin tears and minor sores inarello e plained n partners ip it p sicians p sical t erapists and ultiple edical disciplines our ole ealt patient odel elps us de elop a speciali ed treat ent plan ased on eac patient s indi idual needs

e ort a s ound are ea includes r aniel A inarello Medical irector and board certi ed eneral Sur eon North Oaks Re a ilitation er ices linical uper isor Allison uc er et el CC and Physical hera ists Marlena Matherne and laine illiams

r h a s d are rea s ia etic and neuropat ic ounds

Arterial and enous ulcers rau a and co ple ounds

n ected or necroti in ounds and a scesses on ealin sur ical ounds

Com romised skin ra s and a s paired s in inte rit suture and staple re o al

Burns

NORTH OAKS SUPPORTED AUTISM WITH SIGNATURES AND DONATIONS

North Oaks oined the Hammond Police e artment to sho su ort for Autism A areness Month

n April 2022 ort a s oined t e a ond olice epart ent to s o support or Autis A areness

Month Su orters si ned HP s Autism A areness Acce tance ehicle at North Oaks Medical Center and North Oaks

Re a ilitation ospital plo ees and uests also ere in ited to si n t eir na es on t e e icle and donate an a ount in onor o so eone o is on t e spectru

S t Corey Ste art ofciated the event He ave ens to supporters and collected nearl 300 in donations ic ere directed to local non ro ts that romote autism a areness and acceptance

SHOCK TRAUMA TEAM TAUGHT FIRST AID ON BLEEDING EMERGENCIES

ort a s ealt ste s oc rau a tea osted se eral pu lic top t e Bleed er enc rainin ourses to teac li e sa in s ills e e ents ere ree and open to all interested co unit e ers

top t e Bleed e po ers people to assist in a leedin e er enc e ore pro essional elp arri es

A person o is leedin can die ro lood loss in inutes so learnin o to stop an arterial leed and et a patient elp as uic l as possi le is vital, noted odi ennusa, MSN, SN, N, Shock rauma Pro ram Mana er e ant to re are eo le for the unex ected his is a alua le course or an one re ardless o occupation or a e

As part o ort a s distin uis ed e el rau a enter status t e ealt s ste continuousl or s to support and spread trau a a areness pro idin co unit resources and educational opportunities

CARING FOR ATHLETES

ort a s ealt ste is at t e ore ront o nurturin oun athletes in its community, a commitment re ected in its diverse partners ips across arious sports or ani ations ile its colla oration it out eastern ouisiana ni ersit At letics is a cornerstone o t is endea or its in ol e ent e tends to nu erous ot er e partners ips

As the Ofcial Healthcare Provider for Cha a eela S orts Park, ort a s ensures t at t e ealt and ell ein o oun at letes are a top priorit is partners ip elps oster a sa e and supporti e en iron ent or out to en a e in sports learn tea or and de elop t eir at letic s ills

As t e sole ealt care co unit partner and e clusi e pro ider o sports edicine and sports per or ance ser ices or t e an ipa oa Parish School System, North Oaks further exem li es its dedication Here, it lays a key role in o erin com rehensive healthcare and support to student at letes ensurin t e a e t e resources t e need or ot t eir p sical and personal de elop ent

Additionally, as the Ofcial Club S onsor for the South an i outh occer Association ort a s underscores its co it ent to supportin local sports initiati es is sponsors ip ena les ort a s to e directl in ol ed in nurturin t e ne t eneration o soccer talent pro idin t e it t e ealt care support essential or t eir ro t and success

ort a s ta es a olistic approac to carin or student at letes Fro pro idin p sicals speciali ed clinics and sports edicine ser ices to colla oratin on co unit sports e ents and educational pro ra s it stri es to address t e needs o oun at letes co pre ensi el

North Oaks artnershi s across these esteemed or ani ations re ect its un a erin co it ent to t e ealt ell ein and at letic de elop ent o t e out in t e co unit ensurin t e a e t e o timal su ort to thrive both on and o the eld

PARTNERING WITH ITS COMMUNITIES

n F 2 , North Oaks artnered ith more than civic, usiness and ser ice or ani ations co itted to en ancin t e co unities t e ser e ese partners ips alued at 2 , 1 , exem lify North Oaks mission to im rove lives every time and ith every touch From rovidin rst aid at local e ents to pro otin acti e li est les and supportin econo ic de elop ent t ese corporate partners ips pla a crucial role Lives are transformed for the better throu h the collective e orts

PARTNERSHIPS VALUED AT

$255,517

Partnerships include, but are not limited to:

• American Case Management Association

• Chappapeela Sports Park

• Chambers of Commerce: Amite, Livingston, Ponchatoula, Tangipahoa

• City of Hammond

• City of Ponchatoula

• Courtney Christian School

• Crime Stoppers of Tangipahoa

• FeLions

• Fairs and Festivals: Holy Ghost Parish Fair, Independence Sicilian Heritage Festival, Ponchatoula Strawberry Festival and St. Joseph Spring Fair

• First True Love World Outreach Ministries

• Hammond Airshow Foundation

• Hammond Area Recreation Department

• Hammond BBQ Inc.

• Hammond Police Department

• Hogs for the Cause Inc.

• Independence Summer Baseball

• Kiwanis Clubs: Amite, Hammond, Ponchatoula

• Leadership Livingston

• Leadership Tangipahoa

• Lion Athletics Association

• Livingston Chamber Foundation

• Livingston Economic Development Council

• Livingston Parish Children’s Choirs

• Livingston Parish School System

• Louisiana Hospital Association

• Louisiana Perinatal Quality Collaborative

• Northshore College Enhancement Foundation

• Northshore Families Helping Families

• Oak Forest Academy

• OPTIONS

• Pilot Club of Denham Springs

• Ponchatoula Area Recreation District #1

• Restoration House

• Rotary Clubs: Hammond, Kentwood, Ponchatoula, Sunrisers

• Southeastern Alumni Association

• Southeastern Foundation

• Southeastern Louisiana University

• South Tangi Youth Soccer Association

• Tangipahoa Parish Sherif ’s Ofce

• Tangipahoa Professional Women’s Organization

• TARC

• Tangipahoa African American Heritage Museum and Veterans’ Archives

• Tangipahoa Parish School System

• The AGAPE Project

• TRACC Coalition

• TRIAD / Seniors and Law Enforcement Together

• Vennie L. Burton Operation of Blessings Outreach

• Westside Church of God

ort a s ealt ste co plies it applica le ederal ci il ri ts la s and does not discri inate on t e asis o race color national ori in a e disa ilit or se

an ua e assistance ser ices are a aila le to ou ree o c ar e

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A si a la espa ol tiene a su disposici n ser icios ratuitos de asistencia lin stica

Llame al 1 2 1 1 1

A i ous parle ran ais des ser ices d aide lin uisti ue ous sont propos s ratuite ent

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