EXTRANET USE CASES

Sass Business consultancy firm Sass provides accountancy, book-keeping, marketing, and HR to various companies, including SMEs. Sass set up an extranet to provide clients with round-theclock access to expert knowledge, documentation, and training resources.

Each client has a secure login and private folders to store confidential business information. Plus, they can access a subscription-based library packed with useful resources. The extranet means clients can draw on specialist training videos, business templates, FAQs, and help when they need it. Sass clients feel supported 24/7. And it has reduced the business’s central overheads as Sass staff are no longer on call all the time.

P4B Law Specialist employment law practice, P4B Law, uses an extranet to keep clients updated with case law changes and judgments.

The extranet allows P4B to provide tailored services to individual clients, depending on their needs and interests. And it means the practice can quickly get information out to clients.

The responsive, flexible service has increased customer satisfaction. Plus, clients have complete confidence they are accessing up-to-theminute information. And in the field of employment law, this feature is critical.

Find out more about the difference the extranet has made to Sass customers here.

More information on P4B Law’s extranet is available here.