MURRAY PEST CONTROL THE MURRAY PEST CONTROL MAGAZINE
Places worth protecting Pest control for the homes and businesses that make South Australia home. SOUTH AUSTRALIAN SERVICE SINCE 1959
Inside: termite inspections, home pest management and commercial protection.
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01 / OUR STORY
A South Australian story
A local business with a long view of the places it serves. Peter Scott Snr began the business in 1959 in South Australia’s Mid North. Its name honours the River Murray. Today, the Adelaide-based company serves homes and businesses through a network across the state. For customers, that story connects local knowledge with a practical service conversation. The focus is understanding each property, explaining the options and helping people manage pest problems over time. THE MURRAY APPROACH
Local knowledge. Clear advice. A considered approach to pest management.
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02 / THE PEST CONTROL STORY
The conditions behind the problem
A sighting is the beginning of a conversation about the property around it. Pest management becomes more useful when it considers access, shelter and the conditions that support activity. A gap at a doorway or moisture near a building can be part of a wider picture. Murray’s Integrated Pest Management approach starts with inspection and practical prevention. Its EarthWise approach emphasises exclusion and monitoring alongside treatment where needed. A MORE INFORMED START
Describe what you have seen, where it appeared and when it happens. Those details help shape the next step.
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03 / SERVICE FEATURE / TERMITES
Protection begins with inspection
Termite inspections turn uncertainty about a building into a clearer plan. Murray’s inspection reports address evidence of activity, observed damage and conditions that may make a property susceptible. They also identify recommended protective measures or further investigation. For a home purchase or an existing property, the value is a documented assessment. The findings guide the conversation about treatment and future inspections, with timing suited to the property’s risk. THE SERVICE JOURNEY
Inspect accessible areas. Explain the findings. Discuss protection and an appropriate review schedule.
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04 / SERVICE FEATURE / HOME PESTS
Everyday spaces, considered care
A kitchen pest problem deserves a response tailored to what is actually present. For cockroaches, Murray’s technicians inspect known and potential hiding places before selecting a management approach. Depending on the situation, that may include a suitable gel where a spray application is unsuitable. A detailed report explains the level of infestation and recommendations. The wider residential service range also covers ants, spiders, fleas, bed bugs and other household pests. Ask which service fits your concern. WHAT CUSTOMERS GAIN
A clearer understanding of the issue, a proposed treatment approach and practical advice for the spaces they use every day.
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05 / SERVICE FEATURE / RODENTS
A closer look at unwelcome guests
Sounds in a roof space call for identification before a treatment decision. Murray’s rodent service begins with an inspection of the property, including accessible roof and yard areas. The team identifies the infestation and recommends a course of action, which may involve baiting, trapping or another suitable method. The residential metro offer includes a return service. Customers should confirm the current scope, follow-up arrangements and any additional charges when booking. DESIGNED AROUND THE SITE
Discuss access, pets and occupancy with the technician. Follow the preparation and aftercare instructions for the proposed work.
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06 / SERVICE FEATURE / COMMERCIAL
Care behind the scenes
Pest management supports the places where South Australians work, stay and dine. Murray’s Commercial Division serves property managers, hospitality venues, offices and other businesses. Food businesses can discuss a program suited to their premises and operating routines. The company describes barcode scanning and web-based reporting as part of its commercial offering. These tools help customers organise service records and review activity, while site advice addresses the conditions that can encourage pests. THE COMMERCIAL CONVERSATION
Review the site and its routines. Agree the program and reporting needs. Discuss service access and ongoing review.
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07 / EXPERTISE & CUSTOMER TRUST
Experience with a clear process
Confidence grows when a customer understands who is visiting and what happens next. Murray’s website reports licensed technicians, ongoing internal training and police checks. It also states that the business holds public liability and professional indemnity insurance. Its inspection toolkit includes moisture meters and torches, with thermal cameras or a boroscope available where the situation calls for them. Technology supports the technician’s assessment and explanation. A CUSTOMER’S WORDS / 19 MARCH 2015
“kept me well informed on the process & what he was doing.” Ms Josephs, Holden Hill. Historical testimonial published on Murray’s website.
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08 / CUSTOMER STORY / ROSTREVOR
The care behind the work
A historical customer account of termite treatment, published in November 2014. M Pope of Rostrevor described a careful quotation visit and a treatment day when the technician took time to answer questions. The customer praised the team’s professionalism and attention to the home. In that account, the floors appeared unchanged after the work. It offers a view of the service experience, rather than independent evidence of long-term termite control. THE REPORTED RESULT
A positive customer experience, as described in the company’s testimonial archive. The image is illustrative and does not show this property.
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09 / WHY MURRAY / YOUR NEXT STEP
Local knowledge A considered plan
Start with a conversation about your home or business. A South Australian history, a broad service range and an emphasis on inspection give customers a useful place to begin. Share your location and the pest concern so the team can discuss the appropriate service.
REQUEST A FREE, NO-OBLIGATION QUOTE
(08) 8334 1000 website@murraypestcontrol.com.au murraypestcontrol.com.au 67 Magill Road, Stepney SA 5069 MURRAY PEST CONTROL
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