motor trader queensland | vol. 83 | issue 8 | September 2012
MIT's 'Trainer of the Year' Safe work week Fatten profits QACE launch
Understanding energy costs
Payroll record keeping
Shock absorbers, brakes and tyres are essential to your motoring safety. Shock absorbers keep your wheels in contact with the road – without them your brakes and tyres simply can’t do their job!
At 50km/h, just one worn shock absorber can increase your stopping distance by up to 2 metres!
Worn shock absorbers can cause your tyres to lose contact with the road, dramatically affecting steering.
Worn shock absorbers cause excessive sway around corners, making the car a lot less stable.
Mark Winterbottom Monroe’s Safety Ambassador
The Monroe Safety Specialist program gives you a competitive advantage by showing your customers you’re serious about their safety. To find out more log onto monroe.com.au or simply scan your smart phone here.
MON18592 AAAA Magazine - Safety Triangle ƒ.indd 1
22/05/12 3:51 PM
Official Publication of the Motor Trades Association of Queensland
Head Office Building 8, 2728 Logan Road, Eight Mile Plains, Qld 4113 P.O. Box 4530, Eight Mile Plains, Qld 4113 Tel: 07 3237 8777 Fax: 07 3844 4488 Toll Free: 1800 177 951 Email: firstname.lastname@example.org Website: www.mtaq.com.au
2. From the editor
8. Understanding energy costs in your business
18. Significant decline in SME online activity
Michael Taylor Marco Ilinic
Ted Kowalski Michelle Chadburn
Kellie Dewar, General Manager MTA Queensland
4. Policy/Viewpoint 6. Industrial Relations 7. Members
22. Aftermarket a vital link in automotive industry 24. Flatten Costs to Fatten Profits
Jeff Dunlop Mobile: 0422 075 007 Facsimile: 07 3844 4488 Email: email@example.com
Editorial submissions are welcomed but cannot be guaranteed placement. For more information telephone the Editor 07 3237 8777
Subscription Rates (including GST) Australia: $72.60 annually Overseas: $110 annually Motor Trader Publishing Policy Motor Trader is the official publication of the Motor Trades Association of Queensland. The role of Motor Trader is to inform members of current issues and legislation affecting the industry. As such it can be regarded as the business magazine for the Queensland motor industry. The role of Motor Trader is not to be in competition with the technical magazines already on the market. It will advise of new vehicles being released and of the latest technology incorporated into them; it will advise of latest technology affecting members in each of the MTA Queensland Divisions; it will keep members abreast of the latest in motor industry training and industrial affairs; and it will keep members informed of the latest technical aids available through MTA Queensland Member Services, which will assist members in staying ahead of the technological revolution presently being encountered within the motor industry. The publisher reserves the right to omit or alter any advertisement and the advertiser agrees to indemnify the publisher for all damages or liabilities arising from the published material. MTA Queensland ABN: 74 028 933 848
WHSQ Safety Ambassador, Mal Meninga is calling on Queensland workplaces to get involved with Safe Work Week events, p. 11
10. Safety a high priority with Holden Volt 11. Why is staying safe at work important to you? Unique unveilings to feature at Oz motor show
12. Bicycles on display at motorcycle expo
Trucking industry mobilises for safety and less red tape
14. World record for longest road drive 15. Toyota Australia: Exports surpass one million 16. Motorcycle event raises thousands for charity
MTAQ team shines in Bridge to Brisbane
The Australian Automotive Aftermarket Association (AAAA) is calling on Canberra to recognise and support Australian automotive aftermarket component manufacturers, p. 22
20. LandCruiser Altitude
CitroĂŤn DS3 Cabrio
21. All-new Range Rover
Lexus hybrid coupe concept
Health 26. Spring in to shape 27. Light The Night on October 10th
MIT News 28. Persistence and passion drive standout student
MIT Trainer of the Year: Zac Zuiderduin
30. All revved up for 50th year of the great race
Tony Longhurst is set to participate at Mount Panorama for Round 4 of the Auto One V8 Ute Racing, p. 30
32. Jamboree celebrates 22nd year motor trader queensland
from the editor
Michael Taylor, Editor
e won his first Formula One championship in the year I was born – 1959 – and went on to win two more in ’60 AND ’66. I am of course talking about Sir Jack Brabham, O.B.E., who’s name is synonymous with Grand Prix motor racing and to this day, is the first driver in history to be knighted for his services to motorsport and remains one of racing’s most popular personalities. Sir Jack is the only Formula One driver to have won a world title in a car of his own construction – the BT19,
which he drove to victory in 1966. The following year the Brabham team won its second successive world championship when Kiwi Denny Humle drove the BT20 to victory. As per the announcement below, MTA Queensland is proud to host a special launch event on Saturday, 12 October at 12.30 that will officially unveil the Sir Jack Brabham Queensland Automotive Centre of Excellence. The motorsport legend will be in attendance, as will Queensland’s
Premier, The Hon. Campbell Newman, MP. The ‘excellence’ I witnessed recently in the MIT leg of the PPG National Colour Matching Competition was nothing short of spectacular. I felt extremely proud to be working for an organisation that has invested so heavily in to its’ training facilities, which are top notch and sync well with our friendly, professional staff of technical trainers. Look for a summary of the colour matching competition in next month’s edition of this magazine.
Special Launch Event - Save The Date
Queensland Automotive Centre Of Excellence MTAQ members are invited to the launch of the Sir Jack Brabham Queensland Automotive Centre of Excellence (QACE). This multi-million dollar building combines a state-of-the-art training facility with the corporate headquarters for MTA Queensland.
Sir Jack Brabham
The official launch of QACE will take place on Saturday 12th October at 12.30pm. An opening ceremony will feature triple Formula One world champion Sir Jack Brabham, and the Premier of Queensland, The Hon. Campbell Newman MP. Food and beverages will be provided. Members will shortly be sent a formal invitation to this exciting event. For further information please contact Dani Fioretti, Public Affairs Manager on 3237 8780. When: Saturday 13th October, 12.30pm start. Where: MTA Queensland, Building 8, Freeway Office Park, 2728 Logan Rd, Eight Mile Plains.
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eptember is busier than usual. It is the month that we prepare for the Annual Meetings of our 12 Automotive Trade Divisions with the election of officers for the coming 12 months and arrange for the presentation of reports to the Annual Board Meeting. These Annual meetings will be the first in our state-of-the art new headquarters – the Queensland Automotive Centre of Excellence – which houses both our entity the Motor Trades Association Queensland and our Institute of Technology. As indicated in my column last month, members of our Motorcycle Division who are Q-Ride Registered Service Providers made a submission to the Parliamentary Transport, Housing and Local Government Committee’s Inquiry into Motorcycle Licensing Processes in Queensland. As a consequence we were invited to appear before the Committee and give evidence. John Peterson who was an architect of
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Kellie Dewar, General Manager MTA Queensland
Members of our Motorcycle Division who are Q-Ride Registered Service Providers were invited to appear before the Parliamentary Transport, Housing and Local Government Committee. the submission (with Steve McDowall) accompanied me. I introduced John and he spoke capably to our submission and answered questions from the Committee competently and forthrightly. Currently, I’m in the process of making a submission to the Motor Accident Insurance Commission in response to their invitation to contribute to their review of the limits to apply to Compulsory Third Party premiums for the assessment period commencing 1 January 2013. On behalf of Members we recommended that the Compulsory Third Party premium should remain unchanged in the near term as profitability and investment opportunities were being eroded by increasing business costs.
The new LNP Government has enacted specific “Cost of Living” legislation to lower consumer’s cost of living and to decrease small to medium business outlays. This included reinstating the transfer duty home concession; increasing the pay payroll tax exemption threshold for small and medium business; and freezing the Tariff 11 electricity tariff. Additionally, registration fees were frozen for three years from 1 July 2012 for more than 2.5 million family vehicles and the Queensland Competition Authority determination on regulated electricity tariffs for small and medium business with average electricity usage, after industry representations, recommended tariffs would result in an increase of only 0.9 per cent with some users
benefiting from a 0.5-1.0 per cent decrease in annual electricity charges. Members should note that there would be a change to Queensland’s 2013 holiday regime. Legislation has been introduced into the Parliament to move the Labor Day public holiday to the first Monday in October. This means that Queensland’s Labor Day public holiday will be the same time as it is in New South Wales, South Australia and the Australian Capital Territory. The Queen’s Birthday public holiday will remain on the second Monday in June. The reason for the change is to break up the concentration of public holidays that generally fall in the April-May period. In my column last month I mentioned refrigerant gases.
My attention has been drawn to hydrocarbon or natural refrigerants that are being adopted due to their energy efficiencies; costs and they are not subject to the Carbon Tax. Members should note that in Queensland the use of hydrocarbon refrigerants is regulated under the Petroleum and Gas (Production and Safety) Act 2004. This includes approval of the refrigerating device and licence to undertake gas work on the refrigeration device. Significant penalties apply for non-compliance. Care should be taken by seeking approval from vehicle manufacturers to retrofit hydrocarbon refrigerant in the maker’s vehicles. The end of the financial year brought good news for our automotive dealers with strong sales figures. New vehicle sales for June of 25,051 broke the 2007 pre Global Financial Crisis record of 24,997 sales. Not only was a record broken in Queensland but
also it is reported that the Australian motor vehicle industry had its largest sales in its 100-year history with 112,566 sales easily overshadowing the previous record of 108,722 in June 2010. Our automotive dealers advise that for consumers the market is good but the economic circumstances for business are tough. Our Service Station & Convenience Store Association of Queensland Members are warily watching the move by Costco to develop a warehouse at North Lakes (Mango Hill north of Brisbane). A petrol station is part of Costco’s plans but as yet this has not been confirmed. Construction of the warehouse will commence in the second half of 2013. Currently, the Australian Competition and Consumer Commission (ACCC) is scrutinising shopperdocket schemes to see if competition is being
Costco moves to develop a warehouse at North Lakes (Mango Hill north of Brisbane).
Whilst the Caltex Lytton refinery will remain open for now, Sydney’s Kurnell refinery (pictured) is due to close in 2014.
Woolworths, with Caltex, had total petrol sales of $6.7 billion in 2011-12, up 11.4 per cent. undermined. Some of our Service Station Members are providing data to the ACCC to assist in the process. Latest financial figures show Woolworths, with its joint venture with Caltex, had total petrol sales of $6.7 billion in 2011-12, up 11.4 per cent. Coles Express, which includes petrol through Shell, had sales of $7.5 billion last financial year, up 11.5 per cent.
development of training in the automotive trades and the establishment of the state-of-the-art facility here at 2728 Logan Road, Eight Mile Plains. He has moved to Darwin where he will use his abilities to assist with training and education of health and medical services in the Northern Territory. We wish Brett well in his new and challenging role.
Whilst on the subject of fuel, the good news is the Caltex Lytton refinery will continue to operate unlike the Kurnell refinery in Sydney, which is planned for closure in 2014. In its current configuration Kurnell was “disadvantaged when compared to the modern, larger scale and more efficient refineries in the Asian region.” Caltex will convert Kurnell into a transport fuel import facility.
Mr. Steve Ghost has been appointed Managing Director and Chief Executive of MTA Institute of Technology. Steve will begin his tenure at the start of October and brings many years of experience in the training industry to the role.
Earlier in the month, we fare welled Brett Dale who was the Managing Director of our MTA Institute of Technology. Brett was a driving force behind the
Welcome to Danielle Fioretti. Danielle has been appointed our Public Affairs Manager. Danielle will manage media requests, assist with our website content, draft media releases, make an assessment of Motor Trader Magazine and work on our profile and branding. motor trader queensland
Payroll / Record keeping obligations for employers
mployers are required to make, and keep, accurate and complete records for all employees (e.g. time worked and wages paid), and to issue pay slips to each employee. The employee records must: • Be in a form that is readily accessible to a Fair Work inspector • Be in a legible form and in English
Ted Kowalski, Industrial Relations Manager
Employee records are private and confidential and generally no one can access them other than the employee, their employer, and relevant payroll staff. • Not be false or misleading These records are private and confidential and generally no one can access them other than the employee, their employer, and relevant payroll staff. Employers must make copies of an employee’s records available at the request of the employee.
• Be kept for seven years
What details are required?
• Not be altered unless for the purpose of correcting an error
‘General employment records’ must include all of the following:
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• The employer’s name • The employer’s Australian Business Number (ABN) (if any) • The employee’s name • The employee’s commencement date • The basis of the employee’s employment (e.g. full time, part time or casual) ‘Pay records’ must include all of the following: • The rate of pay paid to the employee • The gross and net amounts paid and any
deductions from the gross amount • The details of any incentive based payment, bonus, loading, penalty rate, or other monetary allowance or separately identifiable entitlement paid. ‘Hours or work records’ must show the following: • In the case of a casual or part-time employee who is guaranteed a pay rate set by reference to time worked, a record of the hours worked
• For any other employee, the record must specify the number of overtime hours worked each day, or when the employee started and finished working overtime
working day of pay day and can be in electronic form or hard copy. An electronic pay slip can be provided via email or into an electronic personal account and should be issued in an easily printable format.
‘Leave records’ must include:
Pay slips must include all of the following details:
• Leave taken (if any)
• The employer’s name
• The balance of the employee’s entitlements to that leave from time to time
• The employer’s ABN (if any)
‘Superannuation records’ must include: • The amount of the contributions made • The dates on which each contribution was made • The period over which the contributions were made • The name of the fund to which a contribution was made
• The employee’s name • The date of the payment • The pay period (beginning and end date of the pay period) • The gross and net amount of payment
• Any loadings, monetary allowances, bonuses, incentive based payments, penalty rates, or other separately identifiable entitlement paid Additionally, where relevant, a pay slip must include any of the following: • If the employee is paid an hourly rate, the ordinary hourly rate and the number of hours worked at that rate and the amount of payment made at that rate • If the employee is paid an annual rate of pay (salary) the rate as at the last day of the pay period
• Any deductions made, including the name, or the name and number, of the fund or account of each deduction • The amount of each superannuation contribution the employer made • The name, or name and number, of any superannuation fund into which the contribution was made N.B. It is not an obligation to show the employee’s accrued sick leave or annual leave entitlement on a pay slip.
It is not an obligation to show the employee’s accrued sick leave or annual leave entitlement on a pay slip.
• The basis on which the employer became liable to make the contribution (e.g. superannuation guarantee charge – currently 9%), including a record of any election made by the employee, (and the date) to have their superannuation contributions paid into a particular fund.
Pay slip obligations Pay slips must be issued to each employee within one
members MTA Queensland welcomes the following new members Business Name
Shed B 24 Aerodrome Road CABOOLTURE Q 4510 firstname.lastname@example.org
16 Civil Road GARBUTT Q 4814 email@example.com
Monaco Motors Pty Ltd
78 Farrington Street ALDERLEY Q 4520 firstname.lastname@example.org
Mulley’s Market & Fuel Coen
33 Regent Street COEN QLD 4871 email@example.com
Salters of Moorooka
1020 Ipswich Road MOOROOKA Q 4105
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With all their jargon, technical information and complex calculations, energy bills can be confusing and difficult to understand for Australian businesses.
Understanding in your
ecause of this many discrepancies between what organisations should be paying and what they’re actually paying go undetected. Sometimes the difference may only be a few dollars, but in many cases it can be hundreds or even thousands of dollars. Furthermore, more than half of Australian businesses (55 per cent) wrongly believe their energy contracts are not ‘contestable’ (or able to be negotiated). Many businesses sit back and remain on the same contract, and some may not even be aware they are on high default rates. It is therefore more vital than ever for Australian businesses to understand the content of their bills. Correcting overcharges can save Australian businesses a significant amount on their energy bills. Likewise those being undercharged can identify the discrepancies early in their contract and rectify them, avoiding hefty surprise additions to bills later down the line. Energy Action analysed bills submitted for bill validation via their contract management and monitoring services over a 3-month period. They found that: • 1 in 5 bills (21 per cent) were incorrect in some way • On average, 13 per cent of users are overcharged and 8 per cent undercharged • Overcharges amounted to more than $74,000 8
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• The most common reason for an overcharge was incorrect ‘line loss’ charges (loss factors represent energy lost in the electricity network during transport). Valerie Duncan, CEO of Energy Action said that many businesses are worried about the rising cost in energy and the introduction of the carbon tax. “But there are many other charges that could potentially be reduced if actively monitored,” Ms. Duncan said. “Having an independent energy management company assess that you are on the right network tariff for example, can in some cases result in significant savings. “Businesses wouldn't pay a phone bill without checking its accuracy, and energy bills should be no different.
What makes up energy charges on a bill? An energy bill is made up of several different charges. Energy itself makes up just under half (around 45 per cent) of the total. The charges that make up the remainder of an energy bill include network, market, environmental and service related charges. • Network charges cover costs involved in the transporting of electricity from generators, across the transmission and distribution networks to a site. These charges are reviewed and adjusted annually. • Market charges are fees that are paid to the Australian Energy Market Operator (AEMO) to operate and maintain the National Electricity Market (NEM).
“Checking an energy bill is virtually impossible without expert help however.
• Environmental charges are costs associated with complying with State and Federal schemes that are aimed at promoting efficient use of energy, reducing greenhouse gas and funding renewable energy generation.
“Energy Action’s Activ8 service provides energy monitoring and bill validation services to help Australian businesses check they are not being charged incorrectly, as unlocking these savings is not a simple task for a business to tackle on their own,” Ms. Duncan explained.
• Other service related charges are fixed fees that typically cover costs associated with electricity retailing such as service charges and retailer fees. This section may also include additional metering fees that may be associated with metering or monitoring services.
“But the reality is that a lot of energy bills are paid without ever being validated.
business What should businesses be doing? 1. Get to know your bill To help Australian businesses better understand their energy bills Energy Action has launched an online guide: http://www.energyaction.com.au/australian-energy-market/ get-to-know-your-bill.html
2. Check your charges Get an expert to check bills. It can be difficult to know whether bills are correct without understanding how charges are calculated. Often you may require additional information and consumption data related to time of use from a metering agent. Many bill issues therefore cannot be rectified directly with your energy supplier and will need the expert help of a reputable energy management company who can independently check charges are correct and advise on where savings could be made.
3. Review network tariffs An energy management company can advise if you¹re eligible for a better value network tariff. As network charges make up a sizable part of an organisation's energy bills, switching tariffs can, in some cases, result in significant savings. Energy Action highlighted potential savings for its Activ8 customers in Victoria of more than $1.2 million, with average savings of $5,800 and several being well in excess of $20,000 per annum.
4. Think about use Using electricity in the off peak period is not necessarily the best way to save money. Electricity companies look at peak usage and keep enough energy back to cover this level at all times (so there is always enough energy available). Using large amounts of energy in a short
period of time means the electricity company will need to supply the highest amount you use all day resulting in much higher demand and capacity charges. It is often better to spread use across the day.
5. Identify opportunities for energy efficiency Ultimately, the best way to reduce bill costs is to reduce consumption. Educating staff on ways to reduce electricity use and creating an energy policy are good ways to lower a business's energy footprint. Upgrading lights can also be a cost effective option to reduce consumption. Some businesses may even be able to produce their own energy with expert guidance. Cogeneration can reduce an organisation’s carbon footprint by up to 30 per cent. There are also many schemes and grants available to help businesses implement energy efficient improvements.
Businesses should also be looking at ways they can become more energy efficient in the long-term to bring down costs and help the environment. Energy Action CEO Valerie Duncan said that checking your bill is just the first step in making cost savings. “Most organisations can also find other quick-win efficiencies and organisations spending more than $20,000 per annum should consider securing future energy rates by negotiating a forward contract,” she said. “Businesses should also be looking at ways they can become more energy efficient in the long-term to bring down costs and help the environment,” Ms. Duncan concluded.
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Safety a high priority with Holden Volt
he Holden Volt is due for release this coming November, and is indicative of the kind of changes required in the Australian automotive manufacturing industry. The good news seems that beyond all the cool green technology, the Volt has been designed for Australian conditions - that is, long distance driving - and is proving to be packed with many other innovative safety features. One six hour charge will give you 80 kilometres of emission free travel - apart from that used to generate the electricity initially – which is enough for most city bound commuters each day. If needed however the new Holden Volt can extend its range by using petroleum in the normal manner, or by being assisted with
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recharging the 16.5-kWh lithium-ion battery pack. ANCAP (Australasian New Car Assessment Program) Chairman, Mr Lauchlan McIntosh said that as more electric vehicles enter the market, “No doubt consumers are interested to learn of any additional safety concerns regarding these vehicles when involved in a crash.” “Battery-powered vehicles present a different challenge to manufacturers when incorporating crash protection into their designs however the crash protection provided by the Volt is on par with our traditionally-powered models,” Mr. McIntosh said. “In addition to the Volt being one of the safest choices for consumers, it also has an innovative range-extending petrol generator making it an attractive green vehicle for non-urban commuters,” he added. New active advanced safety features including
Holden’s Manager for Vehicle Structure & Safety Integration, Steve Curtis said Volt’s list of standard features was anything but standard. Lane Departure Warning and Forward Collision Alert will be offered for the first time in a Holden, making Volt one of the safest vehicles on the road. Volt’s Lane Departure Warning helps to modify collision risks that may arise when drivers stray over lane markings unintentionally, or depart a lane without signalling first. The system uses a windscreen-mounted digital camera that looks for lane markings to provide lane departure alerts over a certain speed. The Forward Collision Alert system uses the same windscreen-mounted camera for lane departure warning to detect slow or
stationary traffic in front of the vehicle. The system looks for vehicles ahead and warns drivers if they are following another vehicle too closely. Volt’s safety is further enhanced with the inclusion of eight airbags, a rear view camera, front and rear parking sensors, electric park brake and Electronic Stability Control (ESC) incorporating Anti-lock Braking System (ABS), brake assist, electronic brakeforce distribution and traction control. Holden’s Manager for Vehicle Structure & Safety Integration, Steve Curtis said Volt’s list of standard features was anything but standard. “With a simple one model line-up, we've packed everything into this vehicle so that its list of standard features is what you would expect to find in a top of the range premium vehicle,” Mr. Curtis said.
Why is staying safe at work important to you?
afe Work Week 2012 is fast approaching, and this year, Workplace Health and Safety Queensland (WHSQ) is asking all Queenslanders to think about their most important reason for staying safe at work. Returning for his third year as WHSQ Safety Ambassador, rugby league legend and State of Origin super coach Mal Meninga is calling on Queensland workplaces to get involved with Safe Work Week events. “I've got a passion for rugby league and now I've got a passion to spread the message about workplace health and safety and zero harm at work," Mal said. We want as many Queenslanders as possible to share their most important reason for getting home safely by submitting a photo
on www.worksafe.qld.gov.au. The first 100 people to do so will receive a Safe Work Week poster signed by Mal. Businesses can also get involved by holding a workplace event in October to remind everyone, including colleagues, suppliers, contractors and families, why work health and safety is so important. WHSQ have developed a step-by-step event toolkit that makes it easy to plan and promote a workplace event. And whether it is big or small, public or private, every business that registers an event will receive a SWW
Every business that registers an event will receive a SWW promotional pack and could have the event showcased on the Safe Work Week community event calendar.
promotional pack and could have the event showcased on the Safe Work Week community event calendar. Mal will be taking part in SWW events across Queensland throughout October, including: • Brisbane Work Health and Safety Symposium – Tuesday 2 October 2012 • Nine regional leadership forum breakfasts • Safe Work Awards 2012 ceremony – Tuesday 23 October 2012 Great SWW resources are available at www.worksafe. qld.gov.au, including posters, calendars, school resources and films, to help you start thinking about your most important reason for being safe at work. For more information on getting involved, visit www.worksafe.qld.gov.au or call the WHS Info line on 1300 369 915.
WHSQ Safety Ambassador Mal Meninga with his mate, Archie.
Unique unveilings to feature at Oz motor show
one-of-a-kind, neverbefore-seen concept vehicle from renowned Australian coachbuilders, Woods & Woods, will be showcased at the 2012 Australian International Motor Show. Father-and-son, David and Jayson Woods have been building cars together for over 25 years, with their car on display at the 2012 Motor Show like no other vehicle. With inspiration from the smooth lines of the automobiles from the earlyto-mid 1930's, but with David and Jayson's unique flair, skill and knowledge, this car is guaranteed to wow motoring enthusiasts and the general public alike. "We've always wanted to build our own vehicle based upon early European and American designs, but in a way that no-one else has done before," said Jayson Woods. "Whilst it's taken only 12 months to build, I actually first thought this car up when I was at school, so it's really been decades in the making. "We created this car from scratch and to see the finished product in front of us still takes our breath away. “Our ultimate goal is to create a limited run of vehicles based upon this prototype that are able to be driven on the roads. "Throughout the years, Motor Shows in Australia have supported numerous niche automotive designers across the country, and the continued on page 12
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industry update 2012 Australian International Motor Show is continuing this tradition. AIMS Director Russ Tyrie said that the Motor Show is proud to be exhibiting this vehicle from Woods and Woods and providing them with a platform to showcase their skills. "David and Jayson are an inspiration and an example of when people put their minds to something, how it can be achieved," Mr. Tyrie said. “They have designed every single aspect and part for this car and what really sets it apart is that it is like nothing else - its timeless shape will draw some comparisons, but that is where the similarities end. "Quite simply, any Australians interested in automotive design, engineering or manufacturing need to see this car,” he added. Visitors to the 2012 Motor Show will also be amongst the first in the world to see new models from both local and international manufacturers, with a record number of unveilings scheduled. The 2012 Australian International Motor Show will be held at the Sydney Convention & Exhibition Centre, Darling Harbour from October 19-28, 2012. For further information about the Show and to purchase tickets, visit www.motorshow. com.au, which is also compatible with all android and Apple mobile devices. 12
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KTM Bikes' range includes both road cycles and mountain bike models.
Bicycles on display at motorcycle expo
TM Bikes has signed on as the first ever bike brand to exhibit at the Australian Motorcycle
Expo. The company officially hit the Australian market in 2011 and will exhibit at the event for the first time at the Melbourne Convention and Exhibition Centre from November 23-25. The relevant cross-over of road and off-road motorcyclists who actively train or ride bikes recreationally is expected to make the display a huge hit. KTM has been manufacturing bicycles since 1964 and now make over 190,000 bikes a year including a range of top-end road cycles and mountain bikes, with a varied showcase set to be displayed to visitors.
Australian Motorcycle Expo Event Manager Mark Petersen welcomed KTM Bike Industries Australia to the event. “KTM is one of the most popular motorcycle brands at our events so it’s pleasing to introduce KTM Bike Industries as the first ever bike brand to take part in an Australian Motorcycle Expo,” said Mr. Petersen. “They have been making bicycles for a long time and are one of the leading brands in Europe, offering a range of road cycle and mountain bikes from affordable entry level right through to the top performance models.
KTM has been manufacturing bicycles since 1964 and now make over 190,000 bikes a year including a range of top-end road cycles and mountain bikes.
“Visitors attending the events have indicated a broader interest in two wheels and we are certain that this announcement will be met with excitement,” he concluded. KTM Bikes are distributed by KTM Bike Industries Australia.
Trucking industry mobilises for safety and less red tape
he Australian Trucking Association (ATA) and NatRoad have both applauded Queensland Parliament’s agreement to the Heavy Vehicle National Law Bill 2012, which lays the foundation for the establishment of a National Heavy Vehicle Regulator (NHVR) from 1 January 2013. According to ATA Chairman, David Simon, the national truck laws passed by the continued on page 14
Stationery for the automotive industry gue o l a t a ct C Produ
• General Office Stationery Supplies • Motor Vehicle Sales Stationery • Job/Time Cards • Service Station Supplies • Signage • Approved Inspection Station Signage and Decals • Accessories • MTA Queensland Member Signage • Technical Publications Our Stationery Catalogue is available online at www.mtaq.com.au Telephone: 07 3237 8777 Toll free 1800 177 951
industry update Queensland Parliament are a huge step toward improving safety and reducing red tape for the trucking industry. “I believe that having national laws and the national regulator will improve safety. Quite simply, operators and drivers are more likely to comply with fatigue and speed requirements that are consistent across state borders and clearly based on safety evidence,” Simon said. “In addition, the national regulator will be able to deliver consistent enforcement across the country, and the ATA wants it to have a strong focus on educating the industry’s customers about their safety obligations,” he added. NatRoad President Geoff Crouch said that the decision was in line with the motion carried at NatRoad’s Annual Conference held in August.
The laws subsequently passed will formally establish the National Heavy Vehicle Regulator.
“I am very pleased that the Queensland Parliament has listened to the heavy vehicle industry and agreed to this important national reform,” said Crouch. “While an amending bill is still required to address outstanding industry concerns, this historic decision will enable the appointment of the NHVR Board, Regulator and key staff and firmly places the impetus on all other States and Territories to mirror the Queensland legislation to facilitate consistent national application of the laws by 1 July 2013,” explained Crouch. Earlier, Australian transport ministers agreed to an amending bill, but requested that the provisions relating to executive officer liability and chain of responsibility be reviewed. The laws subsequently passed will formally establish the National Heavy Vehicle Regulator. Before the national laws come into full effect, the Queensland Parliament will need to pass a second, amending bill and the other states and territories in the national system will need to pass their own legislation.
World record for longest road drive
he world’s longest road drive from Melbourne to St Petersburg (Russia) took 17 days, 18 hours and 49 minutes. That's a mammoth 23,000 kilometres driven virtually non-stop since July 27, 2012 when multiple world record endurance driver Rainer Zietlow and his two co-drivers, Vladimir Gagarin and Marius Biela set out from Melbourne Town Hall to attempt this incredible road journey. The journey was not without its problems, but Zietlow and his crew managed to limit vehicle down time to just one day and a half, despite having punctured their radiator in East Timor. Other delays included a ferry that was booked specifically for them suffered engine failure - forcing the chartering of another - along with the occasional punctured tyre.
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Monroe nitrogen gas charged shock absorbers fitted to the Volkswagen Touareg V6 TDI performed brilliantly throughout the world record drive, particularly on what Zietlow described as some of the worst road conditions that they had ever encountered in any of his past world record drive efforts. Tenneco Australia Aftermarket Director, Roger Lassen, said the long distance drive was an outstanding international showcase for the quality of Monroe Shock Absorbers. “On behalf of the entire Tenneco team, we congratulate Rainer and his crew on a superb effort and a brand new world record, trans versing the globe on Monroe shock absorbers,” Mr. Lassen said. “We are told that the Monroe shock absorbers performed outstandingly throughout the drive and we are delighted to have been able to showcase our product quality with Rainer Zietlow
On the long road to St Petersburg from Melbourne, with Monroe shock absorbers performing perfectly throughout the 23,000-kilometre world record drive.
Toyota Australia: Exports surpass one million
and his crew and the exciting ‘Russ-tralia’ Challenge4 project,” he added. Zietlow thanked Monroe for participating in the world record-breaking journey. “There could be no better way to showcase the quality of Monroe¹s shock absorber technology than on this project and they didn’t miss a beat,” said Zietlow. “We had no shock absorber issues at all on this world record drive and believe me, as some of our photos show, we endured some of the most horrible roads in the world on this non-stop trip,” he added.
Motoring enthusiasts were able to track the team’s progress throughout the epic 17-day journey online, with all blogs and a host of interesting images and video stories available at http:// www.touareg-russtralia.com Zietlow will embark on a number of international road shows for the remainder of 2012, displaying the world record breaking car at various Monroe and Volkswagen dealers throughout Europe, Russia and Germany, South East Asia and in Australia. The car will also be displayed at public and trade show events around the world including the Automechanika shows in both Russia and Germany.
and tough terrain. "The Australian-built Camry and Aurion are trusted
brands in our export markets
The company's latest figures show that its one millionth export vehicle was shipped to the Middle East in August.
industry is facing challenges
Chris Harrod, Toyota Australia's executive director of manufacturing, said reaching one million exports was an important milestone for the company.
and explore new export
"We are extremely proud of our ability to build cars that not only suit the needs of our local customers but also those in the Middle East and our other export markets,” he said.
Zealand in 1986.
"Enormous effort has gone into ensuring our cars can withstand
Arab Emirates and Yemen in
oyota Australia has become the first Australian car manufacturer to export more than one million vehicles.
Zietlow has also provided a donation of 10 Euro Cents for each kilometre driven on the drive from Melbourne to St. Petersburg to a Plan International children’s project in Laos.
Toyota Australia exported 59,943 Camry and Aurion vehicles in 2011 to its overseas markets.
and we are known for producing high quality and reliable vehicles. "Although the automotive in Australia, it is important that we continue to focus on our export program opportunities as part of our overall business strategy," Mr. Harrod added. Toyota Australia started exporting vehicles to New
Ten years later it expanded its exports to the Middle East and now ships vehicles to Brahrain, Kuwait, Oman, Qatar, Saudi Arabia, United addition to New Zealand and the South Pacific Islands. Toyota Australia exported 59,943 Camry and Aurion vehicles in 2011 to its overseas markets. It exported 42,142 vehicles to 31 July 2012.
Zietlow has also provided a donation of 10 Euro Cents for each kilometre driven on the drive from Melbourne to St. Petersburg to a Plan International children’s project in Laos. This donation will be presented during the South East Asia roadshow. motor trader queensland
Motorcycle event raises thousands for charity
lub Laverda Queensland’s 24th Annual Concours d’Elegance took place on Sunday 12 August in perfect weather at the new Cleveland Showgrounds. Some 5500 visitors turned out, mostly motorcyclists, to see the 173 machines entered in the Motorcycle Concours d’Elegance. With many rare and desirable machines entered the judges were challenged to find an overall winner. The Qld Motorcycle Distributors Trophy for Best in Show was won by G. Dall’osto with his superbly presented 1955 AJS 500cc machine. Mr. Dall’osto generously donated the associated $2000 cash prize to our chosen charity, the Make a Wish Foundation. Motorcycle Club displays from 24 local clubs and 29 trade displays ensured that there was something for everyone to see.
From left: Raschelle Moore, Marcello Riotto, Kerry Cook, Katie Gould, Michelle Chadburn, Emma Pires, Erin Madden.
The Dave Ritter Band provided the perfect musical backdrop, with a jumping castle and rock-climbing wall providing entertainment for the kids. Event Manager Bryan Horn said that CLQ’s donation to the Make a Wish Foundation would be granted at the club’s next meeting. “The success of the show ensures that we will exceed
The success of the show ensures that CLQ will exceed last year’s $5000 offering.
last year’s $5000 offering,” Mr. Horn said. “Thanks go to Castrol Australia, Morgan and Wacker, Brisbane Motorcycles, Team Moto and Bayside Yamaha as our major sponsors and to the 25 minor sponsors for helping make the show possible. “Captain Concours, Big Al, CLQ President, Cosi, and I wish to thank the judges and our fellow club members and helpers for a job well done. “Concours 2013, our 25th signature event will again convene on Sunday July 21st 2013,” Mr. Horn concluded.
MTAQ team shines in Bridge to Brisbane
he MTA Queensland ‘Bridge to Brisbane’ team of 7 had a great day out at the event on Sunday, 2 September and ended up raising an impressive $1,310.00 for the charity, Kids Helpline. The team captain, Michelle Chadburn, was the only one of the group to run the entire 10 kilometres, coming in well under an hour - at 56 minutes, 58 seconds. Walkers included Kerry Cook, Marcello Riotto, Raschelle Moore, Katie Gould, Emma Pires and Erin Madden. “Our team put in a fantastic effort,” said Michelle. “Not only did we raise over thirteen hundred dollars for Kids Helpline, we were all smiles at the end of the ten kilometres.
Best in Show: 1955 AJS 500 cc.
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“On behalf of the team, I would like to thank everyone for their support and encouragement and I am hoping that more people will be able to participate in next year's B2B,” she added.
Notable fall across online business activity despite increase in website adoption
ew research by MYOB, Australia’s largest business management solutions provider, has found a significant decline in proactive online business activity among small to medium businesses. This is despite an increasing number running their own website. MYOB’s July 2012 Business Monitor survey of 1,004 SME operators found the proportion with a business website rose slightly in the past few months, from 36% in March 2012 to 38%. However, it also discovered online business activity – including online transactions, email marketing and social media – was in decline. Less than one quarter (24%) of SMEs used search engines to promote their business, down from nearly one third (31%) in March 2012. Social media activity such as connecting with consumers via Facebook, YouTube or Google+ had also dwindled, as had networking on LinkedIn (15% versus 18% and 13% versus 19% respectively). 18
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Websites are a great way to attract new customers and to keep existing customers loyal, which can only have a positive effect on cash flow. MYOB CEO Tim Reed said that the decline in popularity of online business activities was completely unexpected, particularly that of online marketing and social media. “Many of these tools, such as a basic LinkedIn page, are free and can be used to raise the profile of a business and to communicate with customers,” Mr. Reed said. “We also found more business operators are experiencing revenue falls than are experiencing rises, and the majority lack confidence in a short term economic recovery. “I suspect this has seen many shy away from online activities as they focus on the health of their business,
whereas embracing them could reap productivity benefits. “What I’m really pleased to see is the rise in SMEs with a website. “I encourage all business owners to consider creating their own if they haven’t already. “Getting a website started is within every small business’s reach. “For example, the website builder offered by the Getting Aussie Business Online initiative is free for the first 12 months. “Last year, those with a business website were 53% more likely to experience a revenue increase – 23% saw their revenue rise versus 15% of those without one. “They also said positive business changes were more likely a result of having a website than using other promotional media, or a result of utilising both,” Mr. Reed explained. More than one third (37%) of SMEs with a business website reported
SME online activity it increased customer leads and 34% said it improved their customer interaction. 33% said they enjoyed better conversion of leads to sales, 32% grew their revenue/income as a result, and 30% said it enabled them to compete more effectively. Mr. Reed said that with Australia’s internet audience reaching 16.2 million in May 2012 it surprised him that so many business operators have not yet realised the value of having a simple website containing their contact details. “Websites are a great way to attract new customers and to keep existing customers loyal, which can only have a positive effect on cash flow,” he said.
More reasons to establish a website The July 2012 report found those with a website were more likely to see their revenue increase in the past 12 months – 23% versus 15% of those without one – and expect their revenue to increase in the next year – 35% versus 25%. They also tended to have more sales than usual in their three-month pipeline – 34% versus 26%. Further, business website owners were more likely to do these things in the next year: • Increase the number and variety of products and services they sell: 36% versus 22% of those without • Pay their staff more: 32% versus 22% • Increase the spend on marketing online and offline: 30% versus 15% and 23% versus 14% respectively • Increase their casual, part-time or full time staff numbers: 24% versus 13%. SMEs without a website were asked why their business had not set one up.
Nearly half of Queensland SMEs had a website (47%), a solid increase on 36% in the March 2012 report. South Australia also saw a strong increase, from 29% to 43%. New South Wales saw the biggest fall, from 38% to 32%. The top three reasons to emerge were ‘we prefer to advertise and market our business using other methods’ (68%), ‘it’s not a priority right now, we have all the work we can handle’ (66%) and ‘we don’t see any value in having a business website’ (60%).
Social media activities on the decline The July 2012 report found all types of social media usage measured had also seen a drop in use for business: • 16% used Skype or VOIP to make free business phone calls over the internet (vs. 20% in the March report) • 15% connected with customers and fans via a business page on Facebook, YouTube or Google+ (vs. 18%) • 13% networked with business colleagues and/or clients on LinkedIn (vs. 19%) • 9% shared news and updates via a blog, either via their own website or Wordpress/Blogger (vs. 12%) • 5% communicated via micro-blogging sites such as Twitter (vs. 6%).
Drop in online activity In comparing the usage of online business activities between the two latest reports, findings included:
State-based results for business website and social media usage
• Paying bills on suppliers’ websites: fell from 44% of respondents to 37% • Buying products/services online: fell from 37% to 24% • Using internet search engines to promote their business: fell from 31% to 24% • Conducting email marketing to potential or existing customers: fell from 26% to 24% • Accepting online payments from customers: fell from 25% to 19% • Using any form of social media for business purposes: fell from 21% to 16%.
Nearly half of Queensland SMEs had a website (47%), a solid increase on 36% in the March 2012 report. South Australia also saw a strong increase, from 29% to 43%. New South Wales saw the biggest fall, from 38% to 32%. Victorians continued to be the biggest users of social media for business, at 19%, though this fell from 24%. Only 11% of New South Welshmen connect with customers and fans via a business page on Facebook, YouTube or Google+, the least of any state and a drop from 15%. South Australians were least likely to use Twitter (3%).
Full results across the states for both business website and social media usage were: NSW
Use Social Media
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automobile news LandCruiser Altitude Toyota has launched a new special edition LandCruiser 200 Series, with thousands of dollars worth of addedvalue features. The new LandCruiser 200 Series ‘Altitude’ has over $4,000 worth of features over and above the GXL model grade on which it is based. Heading the added features are 18-inch alloy wheels (from the VX/Sahara model), black leather-accented interior, a cooler box, and power-operated driver and front-passenger seats.
Citroën DS3 Cabrio At the 2012 Paris Motor Show, Citroën will unveil the latest advance in the DS line, DS3 Cabrio, a cabriolet version of the multi-award winning DS3 that uses intelligent design to make top-down driving considerably easier and more enjoyable. Injecting fresh modernity into the cabriolet segment, DS3 Cabrio offers drivers: an electrically operated roof up to motorway speeds, the only adult 5-seater in the class and the largest boot in the class.
Jaguar F-TYPE The Australian International Motor Show can confirm that Jaguar will be revealing its all-new sports car, the F-TYPE at Sydney in October. In what will be its second reveal in the world and first in the Southern Hemisphere, the F-TYPE’s unveiling at the Australian International Motor Show will aid in marking Jaguar’s return to the sports car market. At this stage, teaser images are all that have been released of this all-new aluminium two-seater sports car, with the world waiting with baited breath for its covers to come off in its very first reveal at the Paris Motor Show in late September. 20
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All-new Range Rover The all-new Range Rover will be a highlight of the Australian International Motor Show in October as it shows off a new modern interpretation of the classic Range Rover design cues. Land Rover has ensured the all-new Range Rover sits at the pinnacle of SUV refinement, with a spacious and luxurious interior, enhanced all-terrain performance and a truly composed driving experience. The all-new Range Rover will be the world’s first luxury SUV with a revolutionary lightweight all-aluminium monocoque body coupled with all-new aluminium front and rear chassis’, resulting in a dramatic weight saving of up to 420 kilograms.
Toyota’s workhorse Toyota has upgraded its workhorse LandCruiser 70 Series range with new safety, comfort and convenience features. The headline safety feature is the adoption of ABS anti-skid brakes on all models. Toyota has also added a new double cab body style, joining single cab, troop carrier and wagon. Two model grades are offered in double cab, troop carrier and wagon - WorkMate and GXL. Prices start from $58,790 for the single cab WorkMate model.
Lexus hybrid coupe concept Lexus has confirmed that it will showcase a new 500-horsepower hybrid coupe concept at the 2012 Australian Auto Show, prompting speculation that Toyota’s high-end brand is considering a competitor to the Porsche 911 and Aston Martin V8 Vantage. A single teaser image of the new hybrid coupe concept shows one of the taillights. The concept may preview a more affordable Lexus supercar versus the $375,000 Lexus LFA. The 2+2 hybrid features a front-engine rear-drive hybrid powertrain, along with such touches as a steering wheel with an integrated start button. motor trader queensland
AAAA calls on Gillard Government to support trade exposed manufacturers
he Australian Automotive Aftermarket Association (AAAA) is calling on Canberra to recognise and support Australian automotive aftermarket component manufacturers. AAAA Executive Director Stuart Charity said his Australian based manufacturing members that supply the automotive aftermarket are not eligible for any support under Federal Government programs designed to promote innovation, green initiatives and export opportunities in the automotive industry. "It seems Canberra only includes the aftermarket in the automotive industry when it spruiks total employment and export figures,” said Mr. Charity. “But the Federal Government knows the aftermarket makes a huge contribution to Australia's economy. “Our 1,700 members turn over $11 billion a year, export $800 million
worth of product and give 30,000 'working Australians' a job," he said.
consider your business to be part of the automotive industry," said Mr. Charity.
More than 300 AAAA members manufacture automotive products in Australia.
"When the AAAA challenged the Federal Government, we were advised that it is 'long standing government policy' to support only those supplying local vehicle manufacturers.
The AAAA has requested support for its manufacturing members through the Federal Government's new heavily promoted $35 million Automotive New Markets Initiative. The response was that only manufacturers selling to Australia’s three vehicle producers and their direct suppliers could apply.
“Australian aftermarket manufacturers are delivering globally competitive, innovative products as well as employment, exports and economic wealth to Australia with limited assistance from Government.
The AAAA believes the Federal Government is defining the ‘automotive industry’ according to who the customer is.
“There is however no doubt that the pressures on our highly trade exposed manufacturers are significant and we need to act quickly and decisively to secure our manufacturing base in the longer term.
"It seems that if you don’t sell your Australian manufactured car parts to a multi-national car company, the Australian Government does not
"If we lose these manufacturing jobs off-shore due to a lack of Government support they will be gone forever,” he added.
Aftermarket a vital link AAAA Executive Director, Stuart Charity
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Aftermarket growth Locally made vehicles are now only about 14% of the one million new cars sold annually in Australia. Local vehicle production volumes continue to shrink and so far this year two of the three local vehicle manufacturers announced workforce reductions by a combined 790 people. The production cuts will also have direct impact on local suppliers and their employees. Against this scenario, the estimated 2.3% annual growth in Australia's car parc will result in a total of about 17.1 million cars by 2015. By then, the age of Australia's car parc will increase from an average of 10 years to 10.7 years. These aging vehicles provide a growing market for aftermarket replacement parts. In addition to local market growth, aftermarket exporters are creating new overseas opportunities. "The Australian automotive aftermarket is creative, hard working, technically sophisticated and effective in developing high value niche products in the global market,” Mr. Charity said.
“Australian aftermarket manufacturers are proven players in local and export markets, including Asia, Europe, Middle East and the USA. "In contrast to the Federal Government, the Victorian and New South Wales Governments have consistently supported aftermarket manufacturers' export endeavours. “In the past year, more than 80 AAAA member companies participated in trade missions to five countries. “With sold out AAAA trade missions to the Middle East, Europe and the USA planned this year, the number of participants will be significantly higher,” he explained.
Government must recognise change Mr. Charity said that it is clear that the Australian Government is not in tune with the nation's automotive industry. “During the 1980s and 1990s, supply of components to Australian
based vehicle builders was the main game,” he said. “Now the economy has changed, consumers have changed, cars have changed, and this is forcing the industry in Australia to change. “One sad result is that the vehicle manufacturing channel has narrowed. "This massive industry change must be accepted. “And the Federal Government must also accept the Australian automotive aftermarket as part of a new and different Australian automotive manufacturing industry - it must be an industry focused on innovation and export. "The AAAA is not seeking special subsidies or co-investment funding from the Australian Government. Aftermarket manufacturers simply want equal access to Federal Government automotive industry programs that support innovation and export," concluded Mr. Charity.
in automotive industry Diploma of Management Course Objective: This qualification provides the skills and knowledge required to perform effectively as a manager, team leader or workshop manager. It will develop your skill base and knowledge and create a greater awareness of management practices.
Units of Competence • Manage quality customer service • Manage budgets and financial plans • Manage an information or knowledge management system • Develop a workplace learning environment • Manage people performance • Manage operational plan • Ensure team effectiveness • Manage personal work priorities and professional development
Fees and Charges The Australian Government is providing $3000 to the employer/business for each eligible employee to do the Diploma of Management BSB 51107 offered by MTA Institute of Technology. The course cost is $3500. The course fees are in no way related to the Australian Government incentives available to eligible individuals.
Delivery The course is delivered over a 20 week period consisting of one evening each week, supported by assignments to reinforce theoretical knowledge. Skills will be taught and practised in your workplace where learning will be placed into context. Alternatively it can be done under simulation at our facility. The Diploma of Management is also available via distance learning over a 26 week period.
Should you wish to enrol in the above course please contact one of our friendly team using the contact details below.
MTA Institute of Technology Address: Building 8, 2728 Logan Road, Eight Mile Plains QLD 4113 Postal: PO Box 4530 Eight Mile Plains QLD 4113 Tel: (07) 3722 3000 Toll Free: 1800 884 137 Email: firstname.lastname@example.org
INSTITUTE OF TECHNOLOG Y
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Flatten Costs to You work hard in your business… but is it delivering the profit you’d like?
n a competitive, price conscious market, one of the very best ways to achieve profit is through tight cost controls (especially labour).
If you’re being squeezed on price you need to be confident that you can make a profit at the price you’re charging. The place to start with pricing right is knowing the ‘true cost’ of your product or service. This is an issue we see often in our work with business owners … they’re so busy doing everything that they don’t keep track of costs and suddenly find they’re selling at a loss! If you can’t make a gross profit from business, it follows you’re not going to make a decent net profit, and possibly going to make a loss if overheads are out of control too. Managing cost structure is one of the best ways to improve profit as it has the biggest impact on net profit. For example: If a business turns over say $5m and the Costs are 70%, you’ve got a gross profit of $1.5 to cover overheads and hopefully leave a net profit. If you can reduce costs to say 65% - that would deliver an extra $250,000 onto gross profit, which would mostly likely all go straight to the bottom line. This would be quite difficult to achieve with increased sales or reduced overheads, as extra sales carry extra costs. Costs are often referred to as direct costs, cost of sales or variable costs. These differ from overheads, which occur all the time whether you sell anything or not. 24
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Measuring percentages makes it easier to see changes and trends more quickly. By only looking at dollars it’s too easy for things to get ‘out of whack’ and fail to see trends. For a product based business Costs includes: • Purchase price of product • Currency fluctuations, if importing • Freight to get goods into store • Storage costs • Etc. For a service based business Costs include the above, if materials are involved, plus: • Labour • Travel to get to jobs • Rework • Etc. Once you know what all the costs are, you can quote with confidence that you will make a profit. Once you’ve won the quote, it’s time to deliver, hopefully in line with your
expectations. This is where things can get out of hand, if not tracked carefully. It can be very difficult to achieve this without systems in place to help. Measuring in business in vital to profit. There are lots of things you can measure, but if you just do one thing, measure costs. The best way to measure costs is to set up your accounting and operational systems right. In your accounts system it’s vital to separate Costs and Overheads. Items like purchase of products, freight in, storage costs, labour on jobs, should be separated from overheads. This enables you to keep track of your gross margin percentage. Measuring percentages makes it easier to see changes and trends more quickly. By only looking at dollars it’s too easy for things to get ‘out of whack’ and fail to see trends. For example: If your sales in Year 1 are $1m and costs are $700,000 – you’ve got a gross margin of 30%. In Year 2 if sales are $2m and costs are $1,500,000 – you’ve got a gross margin of only 25%. Your gross profit dollar figure has gone up
Fatten Profits Sue Hirst, CAD Partners CFO On-Call
but your gross margin percentage has gone down. Then you’ve got overheads to cover, which also eat into your profit.
The cost of a good system would pale into insignificance compared to the value of avoiding these mistakes.
You can end up selling more… but making less money!
Another issue with costs is not understanding the difference between margins and markups.
We see this often in growing businesses where there are suddenly more people and transactions to manage. It’s vital to have good systems in place to ensure you end up with a profit from all your hard work.
Costing and pricing is a key area in tenders and it must be correct and commercially attractive. A prevalent problem is getting simple mathematics wrong.
If you’re in a service-based business then a job management system is vital. In growing serviced based businesses, we often see jobs going uninvoiced, labour not being recovered, labour staff doing too much unbillable time, over invoicing from contractors, jobs where not all labour and materials are invoiced, retentions not being invoiced, etc. Imagine the value of these omissions!
When pricing a tender, companies start with quantities and costs for materials and labour, (e.g. construction, tradespeople, software etc.). A mark-up is added to the cost, e.g. a cost base of $1,000; plus 40% - equals a sell price of $1,400.
Where does this fall down? Answer – the Gross Margin is less than 28.6%!
It falls down in the language and assumptions. The boss says the Job Margin target is 15% (common in construction and related industries); staff use this figure and slot it into the mark-up %. The actual margin then drops to 13.1%. With actual cost blowouts in delivery, the margin often ends up less than 10%; sometimes down to low single digit percentages. You then have to pay overheads and hopefully end up with a profit for shareholders. CAD Partners CFO On-Call is a team of financial and business advisors who work with open-minded people committed to business growth and achieving success. For help call us on 1300 36 24 36-Australia / 0800 180 400 / New Zealand, or visit our website www.CFOonCall.com.au / www.cfooncall.co.nz.
Be part of an industry that offers more than you
• • • • •
Front Line Management Courses Specialist Automotive Technicians Tyre Fitting Light and Heavy Panel Beating and Vehicle Painting Heavy Vehicle Road Transport & Diesel
INSTITUTE OF TECHNOL OGY
Free call 1800 884 137 motor trader queensland
Specialising in: • Light Vehicle Mechanical Technicians • Motorcycle Mechanical Technicians • Automotive Electrical Technicians • Parts Interpreting • Management Courses
t’s here – Spring – which means it’s been getting lighter earlier in the morning, and what better way to make use of that time of day than doing what you’ve been thinking about all Winter: getting in shape. Maybe you're not the next Usain Bolt but you can still set an Olympic-size fitness goal for yourself, even if you've never tried a sport before.
If you're not sure what sport to try, pick something that fits your personality and lifestyle, or what you liked to do as a child. If you loved swimming, hit the pool again. If you loved the outdoors, try hiking. Start by setting small goals first. Small goals are easier to meet than one big goal that seems huge and hard to reach. For example, you probably can't finish a marathon until you've run a few 5Ks first.
You may get bored with the exact same workout routine every day. And when you do the same activity all the time, your muscles adapt to it after six to eight weeks. You burn fewer calories and build less muscle. If you are exercising on your own, keep boredom at bay with interval training, i.e., for running, alternate between running fast followed by running slow, then back to fast – at timed intervals that feel right for you. You can also mix up your training activities by employing strength training and cardio activities like swimming, spinning, and kickboxing. If it's been a while since you've revved your heart 26
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in to shape
Two hours before you exercise, drink about 2 to 3 cups of water, and about 1 cup every 10-20 minutes during your routine. Keep drinking after you're done exercising, too. rate, talk to your GP before you start exercising, as it's a good idea to get the OK if you have a health problem or take regular medication. Keep in mind that slow and steady wins the race. Doing too much too soon can lead to injuries and burnout. Start working out slowly: three days a week for 30 minutes. Then gradually increase your time and intensity.
Before a workout, snack on carbs (juice, fruit, or yogurt) for fast energy. After a long, tough workout, replenish with a carb/protein mix, like a peanut butter sandwich or a protein smoothie. Otherwise keep your meals and snacks light: Try an apple and peanut butter, yogurt and nuts, or an egg on whole-wheat toast.
Exercise burns extra calories and raises your metabolism so eat every couple of hours, incorporating three meals plus healthy snacks.
Unless your workout is really long or tough, you don't need a special sports drink with electrolytes. Water works just fine.
Drink plenty: If you're dehydrated, your muscles may cramp, and you raise your risk of heat exhaustion and heatstroke. Two hours before you exercise, drink about 2 to 3 cups of water, and about 1 cup every 10-20 minutes during your routine. Keep drinking after you're done exercising, too. Even though your goal - a marathon, for example - might center on cardio, you should practice strength or resistance training, too. Strong muscles burn more calories, help prevent
Light The Night on October 10th
he Leukaemia Foundation is inviting Queenslanders to participate in a beautiful sunset walk with lanterns to support blood cancer patients at one of 12 locations across Queensland. This special community event on Wednesday, October 10th means the world to those who have been touched by blood cancer and those hoping for a cure.
injuries, and build stronger bones. Work muscles on weight machines, with handheld equipment like free weights or resistance bands, or by doing exercises like push-ups. Make sure to rest each muscle group, such as biceps and triceps, at least two days between strength workouts. You need the right clothes and shoes when you work out. It's not about looking good - it's about feeling comfortable. It's no fun to walk, run, or cycle if you have flapping sleeves or flimsy shoes. Ask the experts at a sporting goods store for help. Look for fabrics that draw moisture away from your body - not sweat-absorbing material.
In cool temperatures, wear layers that you can peel off as you warm up. Whether you're running or weightlifting, it's easy to get hurt if your form or technique is wrong. Don't assume you're exercising the right way. If your gym has trainers or fitness staff, they may be able to watch you exercise and give you advice on improving your technique. Or you can read fitness magazines or find online videos that show correct techniques. Make this Spring the new beginning for yourself that will see you continuing on in a fitness attitude that will see you through next Winter and beyond.
Participants choose from one of the white, gold, or blue coloured lanterns, enjoy some family friendly entertainment and then take a gentle walk with the glowing lanterns: • White for blood cancer patients and survivors • Gold for those remembering a loved one lost • Blue for supporters. There are many reasons for taking part in this magical event. Lisa, a young lymphoma survivor explains why Light the Night is so important to those like her who have gone through the trauma of diagnosis and treatment. “I saw a brochure at the hospital when I was having treatment and it
just happened that Light the Night was on that very afternoon,” said Lisa. “I participated by myself but when I was crossing the Goodwill Bridge in Brisbane I looked back and saw a sea of coloured lanterns and discovered that something beautiful had come from my ugly disease. “I wasn’t walking alone – each person holding a lantern was walking and hoping for the same thing – a cure,” added Lisa. Register for a walk near you at www.lightthenight.org. au and read more stories on why many thousands of people across Queensland have attended Light the Night since it began in 2008. This community event is made possible thanks to the Leukaemia Foundation’s proud supporters, Bridgestone Australia Ltd, Seeley International, Toll and media partner Channel 7 News. Donations can be made online to support medical research and the work of the Leukaemia Foundation.
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MIT news obtained so far are vital to the ongoing progression of the automotive industry and Peter Roberts Honda. “Andrew would not have progressed this far without the technical support and training of Honda Australia, Andrew’s work colleagues and MTA Institute of Technology, especially Zak Zuiderduin. “Andrew is considered a valued team member at Peter Roberts Honda. From left: MIT Technical Trainer, Zac Zuiderduin; MIT Student of the Month, Andrew Clifford; Peter Roberts Honda Service Manager, Ian Teitzel.
Persistence and passion drive standout student
ndrew Clifford of Peter Roberts Car Sales in Toowoomba recently received the MTA Institute of Technology (MIT) Student of the Month award. The highly esteemed third year apprentice has been under the tutelage of MIT Technical Trainer, Zak Zuiderduin, since January 2011. Having joined Peter Roberts Honda in April 2008 as a car washer, Andrew progressed in to car detailing and by August 2010 he was offered a mechanical apprenticeship. Service Manager Ian Teitzel said that from the start, Andrew showed a very keen interest in motor vehicles, especially the mechanical side. “For a number of months, perhaps years,
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Andrew asked for an apprenticeship,” said Mr. Teitzel. “By August 2010 his persistence paid off and we placed Andrew on a three-month trial. “We were very happy with Andrew's attitude toward his new position - he showed great enthusiasm and was eager to learn. “On 4 January 2011 Andrew became a mature aged apprentice,” he added. Undertaking the Cert III Automotive Mechanical (Light Vehicle) apprenticeship program with MIT, Zak Zuiderduin was able to map out a three-year training plan. “In eighteen months, Andrew has already progressed to 3rd year,” said Mr. Zuiderduin. “He has an amazing outlook on the mechanical trade and his bookwork is always completed to an extremely high standard.
“With every visit to Andrew, he always has stories about how he used his learning from the previous session. “He has the ability to work unsupervised on all types of work. “He also has a very good relationship with his fellow workers and follows their guidance. “It is always a pleasure to train Andrew - I look forward to our sessions,” he added. In 2011, Andrew participated in the National Honda Apprentice of the Year competition where he took out a major award of a $1200 Snap-On-Tool voucher. Mr. Teitzel said that Andrew is again participating in this year’s competition, which is still in progress. “We have Andrew ranked as a main contender for taking out the top prize, which will be a study tour of Honda Thailand,” he said. “Andrew’s skills and knowledge that he has
“We look forward to watching Andrew develop and put his new found skills to good use for many years to come,” concluded Mr. Teitzel.
MIT Trainer of the Year: Zac Zuiderduin
ac Zuiderduin of Toowoomba recently received the MTA Institute of Technology’s Trainer of the Year Award. Former MIT Managing Director Brett Dale recognized Zac’s achievement by saying that … “This is a glowing reflection of Zac’s commitment to training and the hard work he puts in to developing his students in to high caliber tradespeople.” In addition to the MIT Award, Zac was also a VET Teacher or Trainer of the Year regional finalist in the Darling Downs South West Region of the Queensland Training Awards. Well done, Zac!
I NS T I T UT E OF T E CHNOL OGY
Automotive Prevocational Training Program The Queensland Governmentâ€™s Strategic Investment Fund has approved MTA Institute of Technology in conjunction with Automotive Skills Queensland to deliver a prevocational model of training to assist eligible candidates into the workforce. This program is specifically designed for people who may be having some difficulty securing an apprenticeship in the automotive industry. This program will prepare candidates for employment opportunities in the automotive industry. The course will provide full time training that gives participants an introduction to the automotive trade and provide them with basic skills suitable for employment.
The Automotive Prevocational Training Program (APTRAP) This course involves inspect and service, tool equipment and service operations on various types of vehicles such as cars, trucks and vans, tractors and other machinery.
Course Objective APTRAP will be utilised as a stepping stone into the automotive trades. Successful completion of this course will greatly improve the skills base and employability of prospective apprentices and trainees to ensure that they have improved chances of securing employment through the apprenticeship pathway.
Fees and Charges The course is fully funded by the Queensland Government.
Course Length 9 weeks
Enquiries Should you wish to express interest in the APTRAP course please contact Leoni Murphy on 3722 3000 or email email@example.com
Address Building 8, 2728 Logan Road Eight Mile Plains 4113 Postal PO Box 4530 Eight Mile Plains QLD 4113 Tel (07) 3722 3000 Toll Free 1800 884 137 Email firstname.lastname@example.org
MTA Institute of Technology
Tom Williamson competing in the 2010 Formula Ford Championship.
All revved up for 50th year of the great race
om Williamson will be the third recipient of the Chris Pither Scholarship Award - powered by Ice Break, and will take the reins of Ice Break Racing's Holden VE at Round 5 of the Auto One V8 Ute Racing Series protected by Armor All, at Mount Panorama 4 - 7 October. Albury based Williamson follows Jesse ‘The Jedi’ Dixon and New Zealand V8 Ute Champion, Andrew Waite into the seat of the Ice Break Holden, and having been involved with the team all year he is looking forward to the opportunity. “Although it's the toughest track to make my V8 Ute race debut, I’m really looking forward to it and can't wait to get up there,” said Williamson. Chris Pither, reigning V8 Ute Champion and twice winner of the New Zealand V8 Ute Series, provides
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the scholarship to up and coming drivers as an opportunity to race for a professional team in the 2012 Auto One V8 Ute Racing Series protected by Armor All. Having used his success in the V8 Ute series as a stepping stone himself, Pither will be driving at Bathurst alongside David Wall in the Wilson Security Holden V8 Supercar, and feels it is a great opportunity for up and coming drivers. “I’d like to pass on the opportunity that I had. I think Tom will do a great job at Bathurst and I’ll be there to assist with any questions he might have,” said Pither. At 23 years old, Williamson is a skilled and dedicated young man with a burning desire and a genuine ability to reach the top of Australian Motorsport. He finished 4th in the 2011 national Formula Ford championship. His previous experience includes placing 6th in the 2010 National Series with Barone Racing Junior Development Racing (including a 3rd place at Phillip Island on debut in
At 23 years old, Williamson is a skilled and dedicated young man with a burning desire and a genuine ability to reach the top of Australian Motorsport. 2009), 4th in the Rotax World Karting Championships in 2007, and multiple Australian and State Championship Go Kart titles. In previous rounds of the V8 Ute Series, the Scholarship recipients have done well, Dixon finishing 12th in Tasmania and 10th overall in Perth, while Waite claimed 5th overall for the round in Darwin. As a result of Dixon’s V8 Ute performances, he is now one of the five finalists in the Shannon¹s Supercar Showdown, with the chance of winning a V8
Supercar drive in this years Bathurst 1000, alongside TV weatherman Grant Denyer - Denyer will steer, whilst Dixon will work the pedals! “I’m not expecting to go out and win anything,” said Williamson. “I’m here for experience and to get the car home safely, it¹s my first time around the track so I'll be learning with every lap I do. “I’m really looking forward to it,” he said. Williamson will hit the track for his debut on Thursday, 4th October for his first practice session and then on Friday for practice session two and Qualifying. This year Bathurst will celebrate 50 years of the Great Race and will be rolling out a show beyond all expectations.
The full V8 Ute Racing Schedule is as follows: Saturday, 5th October Race 1 9:50am Saturday, 5th October Race 2 3:05pm (Televised LIVE on Network Seven) Sunday, 6th October
Race 3 8am (Televised LIVE on Network Seven)
Jamboree celebrates 22nd year
pproximately 250 racers and thousands of enthusiasts are about to descend on the Jamboree at Willowbank Raceway over the 22-23 September weekend. In it’s 22nd year, the Jamboree offers motoring enthusiasts not only thrilling on-track racing but a wide range of off-track activities including show and shines, beat box shows, motorcycle stunt shows, free kids rides and other attractions. Jamboree event director Ray Box said it was “pretty amazing to be heading back to Willowbank Raceway for our 22nd Jamboree, and with sunny weather forecasts greeting our new September date so far we are ready and rearing to get into it.” “To celebrate, we are hoping to see the first side by side
6.3 second sport compact pass in the world across the weekend. "The smart money for such a record is on the racers of the new-look Factory Xtreme class, which brings the quickest sport compact machines in the country and the world together,” Box said. “In Factory Xtreme at Willowbank Raceway spectators will see the quickest sport compact car in the world with Joe Signorelli (6.38s), the fastest sport compact car in the world in Rod Harvey (224mph), the third quickest ‘rotor’ in the world (George Rehayem, 6.589s), and the first four cylinder machine to run a six second pass in Australia in Collin Willshire. “This bracket brings together an amazing mix of cars and always throws up some great ‘piston versus rotor’ arguments, with rivalries both on the track and in the stands alive and well! The Factory Xtreme racers will be joined by ten other race brackets.
“The Turbosmart Street Compact bracket is expected to be our largest race class in terms of numbers, while the Gas Motorsport Street 289 class will be one of the most competitive outside of FX, with those racers having to manage the power to the track without spinning the tyres e asier said than done when you a running a maximum 28 by 9 slick tyre,” said Box.
Pro Compact, Rapid Bikes
”Willowbank will also play host to racers in the Haltech Modified Compact, McKern and Associates Pro Turbo, Microtech EFI Modified 10.5, Sonic Performance
array of off-track activities,”
The Turbosmart Street Compact bracket is expected to be our largest race class in terms of numbers, while the Gas Motorsport Street 289 class will be one of the most competitive outside of FX.
Magazine Sports Bike, TCS All Motor, ACL Gaskets Extreme, Speedflow Pro 289 and Street Grudge classes. “It is going to be an epic two days! “The Brisbane Jamboree is not just a drag racing event, it is Australia's largest hi-tech automotive lifestyle event, with eleven on-track racing brackets and a wide Box said. Tickets are $30 for adults and children aged 13 and under gain free entry. For more information, please visit www.jamobree.com.au Willowbank Raceway is Queensland's premier drag racing facility, located 45 minutes from Brisbane or just a short drive from Ipswich, offering a yearround program of events for the entire family. For more information and a full event calendar, please visit www. willowbankraceway.com.au
All kinds of vehicles will be on track, with thrilling results (credit - dragphotos.com.au)
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The indusTry super fund for The auTomoTive indusTry.
www.mtaasuper.com.au motor Trades association of australia superannuation fund pty Ltd (aBn 14 008 650 628, afsL 238 718) is the Trustee of mTaa superannuation fund (aBn 74 559 365 913). you should consider whether or not mTaa super is appropriate for you. The mTaa super product disclosure statement (pds) can be obtained by calling us on 1300 362 415. you should consider the pds in making a decision.
You canâ€™t replace your reputation
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