UKTGA Booklet 2016

Tuesday 15th – Wednesday 16th November 2016 Nottingham Trent University

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Contents Page 3

Welcome to the United Kingdom Town and Gown Association

Page 4 -12

UKTGA Steering Group

Page 13

Welcome to Nottingham

Page 14 –15

Arrival Information

Page 16 - 22

UKTGA Conference Agenda

Page 23 - 27

Breakout Sessions

Page 28 - 58

Speaker Profiles

Page 59 - 60

Additional Information

Page 61 - 67

Notes

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Welcome to the United Kingdom Town and Gown Conference (UKTGA) 2016 The United Kingdom Town and Gown Conference is a two day national event held in Nottingham with a view to sharing best practice in relation to off-campus activity within the context of the HEI sector. The format follows on from the National Community Conference held in 2014.

This conference will bring together colleagues from universities, local councils, Police and Students' Unions to examine the latest trends in University and community engagement, and provide an opportunity to share leading practice with those working in the field. This conference will build on the discussions held in 2014 at the Manchester National Community Conference to determine how key players are getting it right ‘today and tomorrow’ from both a national and international perspective. Sessions will be held to share unique ways to respond to the impacts on housing and neighbourhoods where students have a strong presence. We will discuss how universities, local authorities, residents and other agencies are working together to overcome challenges and ensure that communities benefit from and value their universities.

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United Kingdom Town and Gown Association Steering Group The UK Town and Gown Association (UKTGA) strengthens town and gown partnerships by providing a network of off-campus practitioners and resources, identifying and sharing leading practices, innovative solutions and creative opportunities within off-campus communities.

We work closely with the USA based International Town and Gown Association (ITGA) to ensure a truly global approach to off-campus management.

Meet your UKTGA Steering Group Regional Representatives:

Cooper Healey Manager, Manchester Student Homes Chair of UKTGA Having started working in Student Accommodation in 1998 whilst still studying at Nottingham Trent University, Cooper Healey has managed over 1000 privately rented student beds in the city as a Property Management Assistant then as a Property Manager for a property management company based in Nottingham. In 2001 Cooper joined Derwent Housing Association as the Site Manager for the Raleigh Park scheme comprising 1200 Nottingham University student and key worker beds.

12 years ago Cooper took over managing Manchester Student Homes, 4

a jointly funded accreditation service for the students of Manchester Metropolitan University and The University of Manchester. Cooper is also currently responsible for the strategic and operational direction of the service, leading on partnership working and ensuring the delivery of excellent student experience with regard to aspects of students living off-campus.

Una Calvert Community Relations Coordinator, Ulster University Northern Ireland Regional Representative Una Calvert has worked with local citizens in a community relations context over the past 20 years. Una joined Ulster University in 2006 taking up the post of Community Relations Co-ordinator, responsible for promoting positive relations between students and local communities living in the wider university area of Belfast. The role has a wide remit which includes: educating students on their social and civic responsibilities; liaising with partners such as local Council, Police, Higher Educational Institutions, Politicians and Government Agencies to explore and support initiatives to improve local communities. Una oversees the development and implementation of the University’s operational strategy for key events such as Fresher’s week, Halloween and St Patrick’s Day. She also manages the University’s off-campus complaints and disciplinary processes.

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Dee Corbett Community Engagement Manager, Queens University Belfast Northern Ireland Regional Representative Dee Corbett has been the Community Engagement Manager at Queen’s University Belfast for five years, having joined the University in 2008 as an Assistant Estates Manager for Security.

Dee represents the University on the South Belfast Partnership Board as a Director and he is an Executive Member of the South Belfast Roundtable - which is a partnership of 85 groups which seeks to break down barriers, tackle racism and promote diversity. The 85 groups include representatives from minority ethnic groups, local communities, church and political leaders, voluntary and community groups and representatives of statutory bodies.

Dee’s experience has shown that the greater engagement a student has with the University and the wider community, the less likely they appear to be reported for minor anti-social disturbances.

At Queen’s, Dee has developed a partnership approach with the teaching Colleges and the Belfast Metropolitan College to improve the level of engagement and impact on student behaviour.

Rory Cunningham Community Liaison Officer, University of Exeter South West Regional Representative Rory Cunningham’s professional career began in education, as a teacher and Fine Art lecturer. A move into community-arts developed into a broader career in community development and community 6

project management, mainly in the charitable sector. His appointment as Community Liaison Officer for the University of Exeter began in 2008 and Rory has been managing the development of Exeter’s Community Engagement Plan ever since. Rory works with a team of ten Student Community Wardens and works very closely with the Police, Council and Community groups across the city.

Melanie Futer, MBE Manager, Off-Campus Student Affairs, University of Nottingham Midlands Regional Representative Melanie Futer MBE has been the Off-Campus Student Affairs Manager for 14 years at the University of Nottingham.

Her commitment to the local community has seen the perceived boundaries between the University and its neighbours replaced with an accessible point of contact for a range of important and sometimes contentious issues.

Melanie informs and influences the direction of the University Community Engagement Strategy and represents the institution at a vast array of events, meetings, and formal police and local authority groups.

Melanie was awarded an MBE in 2013 for services to higher education, transforming the University’s engagement with its local community and educating students on their responsibilities as residents of that wider community.

She believes that by working together, we can accomplish harmony.

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Vincent Gillan Community Cohesion Intern, Manchester Student Homes UKTGA Administrator Vincent Gillan is the University of Manchester’s Community Cohesion Graduate Intern, a role based at Manchester Student Homes in the heart of Fallowfield. Vincent works closely with Poppy, the Off-Campus Student Affairs Officer, to enhance community cohesion through developing student awareness of and engagement with local communities in off-campus areas.

Vincent is a graduate of The University of Manchester where he studied Politics and International Relations, and has also just completed a Masters in Governance and Public Policy Research. As a graduate, Vincent believes he is able to offer a real insight into how students in Manchester live, the problems they experience in their new off-campus lives, and how they might be better able to engage with their local community.

Poppy Humphrey Off-Campus Student Affairs Officer, Manchester Student Homes North West Regional Representative Poppy Humphrey joined Manchester Student Homes in 2013 as the Off-Campus Student Affairs Officer. Poppy’s focus is on identifying and responding to challenges and opportunities that arise from students living in the community. The role is jointly8

funded by The University of Manchester and Manchester Metropolitan University and allows her to work across off-campus areas in Manchester, with various stakeholders such as community members, the Police, the City Council, the NHS, the Fire Services and students themselves. Poppy leads the Good Neighbours Team which deliver campaigns, events and activities throughout the year to encourage student engagement in the community and awareness of key issues.

Before moving to the Higher Education sector Poppy worked in a number of roles with a community cohesion and housing focus. These roles included being a Parliamentary Researcher and Constituency Caseworker for a number of prominent politicians and a Customer Experience Manager at a Stockport based Equity Housing Group, implementing service redesign and identifying best practice in terms of responding to community cohesion issues.

Amanda Jackson Sustainability Project Officer, University of Leeds Yorkshire Regional Representative Amanda Jackson has a lead role in the delivery of the Positive Partner in Society strategic work stream at the University of Leeds, part of the University’s integrated Sustainability Strategy. This includes all aspects of the University’s social impact, incorporating community engagement and participation, both within the City and the wider region. She is responsible for fostering good relations with local communities, providing specialist advice and support to colleagues across the University on issues of key social impact, and for scoping and managing initiatives to improve the University’s social and community impact, which includes supporting students as responsible local residents.

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Katie Latchford Community Liaison Manager, Canterbury Christ Church University South East Regional Representative As Community Liaison Manager for Canterbury Christ Church University, Katie Latchford has two key roles: one is to respond to complaints about students from local community members; the other, to foster positive relationships between students and the community. This involves encouraging students to respect their neighbourhood and to get involved in local community initiatives; and getting communities to become more involved with the University. To do this, Katie works in partnership with the Students’ Union, local residents associations, voluntary and statutory organisations.

With two other University’s and a large FE college in the city, Katie works collaboratively with colleagues in other further and higher education institutions in developing common protocols and initiatives which support the integration of students in the local community.

Emma Robson Sustainability Project Officer, Cardiff University Wales Regional Representative Emma Robson’s role is to lead on the development, implementation and monitoring of Cardiff’s Student Community Action Plan. Emma works towards reducing the negative impacts and promoting the positive 10

impacts associated with high concentrations of students living in the community. Emma undertakes tasks based on priorities in the Plan whilst liaising with and facilitating partnership working between various stakeholders.

Tim Woodman-Clarke Head of Student Accommodation Services, Nottingham Trent University Midlands Regional Representative Tim Woodman-Clarke is the Head of Student Accommodation Services at Nottingham Trent University, overseeing the marketing, sales, allocation and management of over 5000 student beds. Tim has been in his current role for 8 years but has worked at Nottingham Trent University in excess of 20 years in various accommodation related roles.

In addition to heading up the accommodation office, Tim leads on community liaison and neighbourhood integration for Nottingham Trent and its 27000 students, many of whom live in close proximity to the universities 3 campuses. He works closely with Nottinghamshire Police, Nottinghamshire City Council and various neighbourhood and support groups. Tim also oversees the University’s Wardens Service and Residence Assistants Scheme employing some 60 senior students in the mentoring, support, advice and guidance roles within the University’s accommodation. Tim leads on the implementation of the University’s Student Code of Behaviour for students living in University Accommodation, students living in private purpose built

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accommodation and students residing in the community in traditional ‘off street’ housing.

Tim will also be involved in the launch of the University’s own student letting agent ‘Trent Lets’ designed to offer Trent Students good quality, accredited off street housing from reputable landlords with an aim to raising the standards of student accommodation across the city.

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Welcome to Nottingham Located in the heart of the city, Nottingham Trent University (NTU) offers a range of courses at both undergraduate and postgraduate level. We have approximately 27,000 students (HESA 2014 / 15) and have invested ÂŁ350 million since 2003 across our three Campuses to combine an inspiring learning environment with contemporary technology.

NTU is a very popular choice for students selecting both undergraduate and postgraduate courses. This popularity is in part based on the broad range of programmes we offer.

It is also rooted in the expertise and experience that we have developed in supporting our students. NTU is a teaching intensive University; and we put our students first. Many of our teaching staff are active researchers and scholars making an important contribution to their discipline, which bring our students’ studies to life.

We are one of the most sustainable universities in the world and we have been awarded Green Flags for our Brackenhurst and Clifton Campuses.

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Arrival Information Contacts: Nottingham Conference Centre Burton Street Nottingham NG1 4BU enquiries@nottinghamconferencecentre.co.uk Reception / Reservations: www.nottinghamconferencecentre.co.uk Tel: +44 (0)115 848 8000 United Kingdom Town and Gown Association: There is a list of key UKTGA contacts at the end of the booklet Parking: Car parks in the city centre are clearly signposted from all major approach routes.

There are two car parks close to Nottingham Conference Centre, Trinity Square car park on North Church Street and Talbot Street car park. For satellite navigation systems please use the following information: Trinity Square car park: postcode NG1 4BR co-ordinates 52.956785,-1.149316 Talbot Street car park: postcode NG1 5GG co-ordinates 52.956143,-1.154433

Registration: Registration will take place at the UKTGA Reception Desk from 8:45am-9:45am on Tuesday 15th November. Here, you will be able to 14

register, collect a delegate pack, confirm breakout session attendance and take advantage of refreshments. Please note that the registration desk will be staffed throughout the duration of the conference, from 8:00am on Tuesday 15th November until the close of conference.

Refreshments: Refreshments will be served during registration and all breaks during both days. You will have already provided details of any specific dietary requirements during the bookings process, but please contact the Reception Desk and speak with a member of the UKTGA Steering Group, should you wish to discuss this further.

Wi-Fi: The Nottingham Conference Centre offers free high-speed broadband and Wi-Fi in all public areas. In rooms, Ethernet cables can be used.

More information about Wi-Fi is detailed in delegate packs.

Equipment: All meeting rooms are equipped with WIFI, LCD projectors, flipcharts, plasma TVs and DVD players.

Disabled Access There is full access throughout.

Social Media Don’t forget to tweet @UKTGA16 using #UKTGA2016

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UKTGA Conference Agenda Tuesday 15th November 2016

08:45am to 09:45am

Coffee and Registration Welcome and Introduction:

09:45am to 10:00am

Chair – Councillor Nigel Murphy Executive Member for Neighbourhoods, Manchester City Council Opening Statements:

10:00am to 10:30am

Professor Edward Peck Vice Chancellor, Nottingham Trent University Keynote:

10:30am to 11:00am

Lillian Greenwood MP Nottingham South Constituency Keynote:

11:00am to 11.30pm

11.30am to 12.15

Councillor Sam Webster Portfolio Holder for Education, Employment and Skills, Nottingham City Council Keynote: Mike Barton Chief Constable, Durham Constabulary, UK

12:15pm to 1:15pm Lunch BREAKOUT SESSIONS (1) 1:15pm to 2:30pm

Beth Bagwell Executive Director, International Town and Gown Association, Clemson, South Carolina, USA & Susan Stafford, Off-Campus Housing & Neighbourhood 16 Relations Director, University of Colorado-Boulder, USA

Reviewing the history of the ITGA to highlight current initiatives that address hot topics relating to off-campus communities from across the USA -------------------Craig Clarke, Community Co-ordinator, Liverpool Students’ Union & Daniel Crombleholme, Vice President Community Engagement, Liverpool Students’ Union Providing an overview of the Community Representatives scheme which offers peer engagement on off-campus issues -------------------Wayne Denner - Technology & Social Media Pundit, Speaker, Author, Inventor, Northern Ireland Gain an insight into protecting online reputations and learn more about how to use social networks, the internet and smartphones to gain epic advantage into the technologies used by our students.

-------------------Dr Jen Dyer, Lecturer (Teaching and Scholarship) Sustainability and Creating Sustainable Futures, University of Leeds The implementation of the Community Engagement Project Module at University of Leeds -------------------Jane Hardman, Division of Student Life, University of Manchester Off-campus behaviour and the University disciplinary process: student perspectives on what works (and what doesn't).

2:30pm to 2:50pm

Summary of breakout sessions:

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Chair – Councillor Nigel Murphy 2:50pm to 3:10pm

Break BREAKOUT SESSIONS (2) Stephen Charles Stott , Anti-social Behaviour Manager, Nottingham City Council Learn about the student journey; how Community Protection works and the partnership working arrangements across the two Nottingham universities.

----------------Emily Allen, Community Liaison Officer, Colorado State University, USA & Jeannie Ortega, Director, OffCampus Life, Colorado State University, USA Collaborative Partnerships: The Art of Using Town-Gown Relationships to address issues surrounding noise, alcohol, neighborhood conflicts & common student pitfalls.

3:10pm to 4:25pm

----------------Dr. Michael Fox, Mount Allison University, New Brunswick, Canada Discussions around community-based planning issues, and studentification from an international perspective.

----------------Martin Saker, Neighbourhood Manager, Manchester City Council & Kirsty Hutchinson, Volunteering and Community Engagement Consultant, University of Manchester & Police Constable Peter Baldwin, Greater Manchester Police & Al Clarke, Environmental Coordinator, University of Manchester, The Manchester approach to off-campus management across partnership agencies; The Universities, The Council and Greater Manchester Police -----------------

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Michael Akin, President , LINK Strategic Partners, Washington DC, USA Exploring the most notable social media platforms to target student and community audiences by creating innovative, engaging content.

4:25pm to 4:45pm

Summary of afternoon: Chair – Councillor Nigel Murphy

6.30pm to 7.30pm

Drinks Reception

7.30pm to 9.30pm

Dinner

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Wednesday 16th November 2016

Opening Statements: 9:30am to 10:00am Chair – Councillor Nigel Murphy, Executive Member for Neighbourhoods, Manchester City Council Keynote: Mike Manley, Head of City Policing and Strategic Partnerships, Nottingham Police 10:00am to 11:00am

Great Partnerships for Great Futures. The Aurora change programme will demonstrate how Nottingham Police and City Council work in partnership to deliver safe and healthy communities from an off-campus perspective.

Keynote:

11:00am to 12.00pm

Professor Darren Smith, Loughborough University, UK & Dr. Michael Fox, Mount Allison University, New Brunswick, Canada 'Making Associations': Studentification from an International Perspective

12.00pm to 1.00pm Lunch BREAKOUT SESSIONS (3) Amanda Jackson, Sustainability Project Officer, 1:00pm to 2.00pm University of Leeds, UK Being Good Neighbours: A University of Leeds Approach to Community Engagement and Supporting Students as Active and Responsible Citizens

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-------------------Rory Cunningham, Community Liaison Officer, University of Exeter Discussing best practice from Best Bar None -------------------Dr Rob Ralphs, Senior Lecturer in Criminology Manchester Metropolitan University, UK The role and prevalence of New Psychoactive Substances (formerly legal highs) within the student community -------------------Simon Horniblow, Managing Director, Campuslife Outduction- how to support students for life off-campus -------------------Jo Cox Brown, Chief Executive, Malt Cross Trust, Nottingham The Street Pastor initiative - how to engage successfully with students 2:15pm to 2.30pm Break BREAKOUT SESSIONS (4) Emily Allen, Community Liaison Officer, Colorado State University, USA & Jeannie Ortega, Director, OffCampus Life, Colorado State University, USA Community Living: An Innovative Classroom Experience 2.30pm to 3:30pm -------------------Michael Akin, President , LINK Strategic Partners, Washington DC, USA High Touch & High Tech Engagement: Community Partnerships From Across The Pond -------------------Rebecca Foran, Deputy Housing Services Manager

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(Communities and Development) & Lucy Walker Housing Officer (Advice and Information from the University of Sussex).

The creation of a three step approach to reach off-campus communities.

-------------------Dr Moira Helm, Director, Student Experience, Canterbury Christ Church University The Canterbury Street Marshal Scheme: keeping students safe and communities engaged -------------------Carolyn Uphill, Chairman, National Landlords Association Student landlords: Part of the problem or part of the solution?

Panel ‘Question and Answer’ Session 3.30 to 4.15 Summary of conference & closing statements : 4:15pm to 4:30pm

Chair – Councillor Nigel Murphy

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Breakout sessions You will have previously provided us with details of your chosen breakout session. Please keep a record of the session you wish to attend. Details of the rooms in which the sessions will be held will be provided during the conference. (Please select one session) Please contact reception if you wish to change your breakout session.

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Session One - Tuesday 15th November, 2016 – 1.15pm to 2.30pm A

B

Beth Bagwell Executive Director, International Town and Gown Association, Clemson, South Carolina, USA & Susan Stafford, Off-Campus Housing & Neighbourhood Relations Director, The University of Colorado-Boulder, USA Reviewing the history of the ITGA to highlight current initiatives that address hot topics relating to off-campus communities from across the USA Craig Clarke, Community Co-ordinator, Liverpool Students’ Union & Daniel Crombleholme, Vice President Community Engagement, Liverpool Students’ Union Providing an overview of the Community Representatives scheme which offers peer engagement on off-campus issues

C

Wayne Denner - Technology & Social Media Pundit, Speaker, Author, Inventor, Northern Ireland Gain an insight into protecting online reputations and learn more about how to use social networks, the internet and smartphones to gain epic advantage into the technologies used by our students.

D

E

Dr Jen Dyer, Lecturer (Teaching and Scholarship) Sustainability and Creating Sustainable Futures, The University of Leeds The implementation of the Community Engagement Project Module at the University of Leeds Jane Hardman, Division of Student Life, The University of Manchester Off-campus behaviour and the University disciplinary process: student perspectives on what works (and what doesn't).

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Session Two – Tuesday 16th November, 2016 – 3.10pm to 4.25pm A

B

C

D

E

Stephen Charles Stott , Anti-social Behaviour Manager, Nottingham City Council Learn about the student journey; how Community Protection works and the partnership working arrangements across the two Nottingham universities.

Emily Allen, Community Liaison Officer, Colorado State University, & Jeannie Ortega, Director, Off-Campus Life, Colorado State University, USA Collaborative Partnerships: The Art of Using Town-Gown Relationships to address issues surrounding noise, alcohol, neighbourhood conflicts & common student pitfalls.

Dr. Michael Fox, Mount Allison University, New Brunswick, Canada Discussions around community-based planning issues, and studentification from an international perspective.

Martin Saker, Neighbourhood Manager, Manchester City Council, Kirsty Hutchinson, Volunteering and Community Engagement Consultant, The University of Manchester, Police Constable Peter Baldwin, Greater Manchester Police Al Clarke, Environmental Coordinator, The University of Manchester, The Manchester approach to off-campus management across partnership agencies; The Universities, The Council and Greater Manchester Police Michael Akin, President , LINK Strategic Partners, Washington DC, USA Exploring the most notable social media platforms to target student and community audiences by creating innovative, engaging content.

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Session Three- Wednesday 16th November 2016 1.00pm to 2.00pm A

Amanda Jackson, Sustainability Project Officer, University of Leeds, UK Being Good Neighbours: A University of Leeds Approach to Community Engagement and Supporting Students as Active and Responsible Citizens

B

Rory Cunningham, Community Liaison Officer, University of Exeter

C

Discussing best practice from Best Bar None Dr Rob Ralphs, Senior Lecturer in Criminology Manchester Metropolitan University, UK The role and prevalence of New Psychoactive Substances (formerly legal highs) within the student community

D

Simon Horniblow, Managing Director, CampusLife Outduction- how to support students for life off-campus

E

Jo Cox Brown, Chief Executive, Malt Cross Trust, Nottingham The Street Pastor initiative- how to engage successfully with students

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Session Four- Wednesday 16th November 2016 – 2.30pm-3.30pm A

Emily Allen, Community Liaison Officer, Colorado State University Jeannie Ortega, Director, Off-Campus Life, Colorado State University, USA Community Living: An Innovative Classroom Experience

B

Michael Akin, President , LINK Strategic Partners, Washington DC, USA High Touch & High Tech Engagement: Community Partnerships From Across The Pond

C

Rebecca Foran, Deputy Housing Services Manager (Communities and Development) & Lucy Walker, Housing Officer (Advice and Information. University of Sussex The creation of a three step approach to reach off-campus communities.

D

Dr Moira Helm, Director, Student Experience, Canterbury Christ Church University The Canterbury Street Marshal Scheme: keeping students safe and communities engaged

E

Carolyn Uphill, Chairman, National Landlords Association Student landlords: Part of the problem or part of the solution?

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Speaker Profiles

Michael Akin President of LINK Strategic Partners, Washington DC, USA Michael Akin is president of LINK Strategic Partners, a full-service strategic communications and stakeholder engagement firm proudly based in Washington, D.C. LINK provides high-touch and high-tech expertise and personalized assistance in public and media relations, marketing and communications, community relations, branding, online engagement, digital strategy, event management, and creative services for corporate, government, nonprofit, and association clients.

As president and founder of LINK, Mr. Akin oversees the firm’s hyperlocal work with clients around the country.

Prior to founding LINK, Mr. Akin was vice president of the Community and Government Relations Practice at Reingold Inc, a national communications firm headquartered in Alexandria, VA. He played a key role in 2 national campaigns for the U.S. Department of Veterans Affairs. First, Mr. Akin led community-based outreach campaigns for the Veterans Crisis Line, leveraging partnership development and targeted advertising to pilot intensive local outreach strategies to prevent Veteran suicides. Secondly, he led the coordination of kickoff events in 20 media markets nationwide to launch the VA’s Homeless Veterans Outreach Campaign. In the two weeks after the launch, calls to the National Call Center for Homeless Veterans were up 240 percent.

Previously, Mr. Akin served as The George Washington University’s Assistant Vice President of Government, International, and Community Relations, overseeing and managing the University’s outreach to city, state; federal officials and agencies; embassies; business, civic and cultural organizations; and community groups. Named GW’s first Director of Community Relations in 2004, Mr. Akin made his office the 28

University’s “go-to” resource for community and city residents who had partnerships to propose, challenges to address, or problems to resolve.

Jevin D. Hodge is a proud advocate for our communities and has been involved in policy advising and campaign management at the municipal, state and federal level. He is proud to bring his public policy and engagement experience to LINK Strategic Partners, where he provides essential support for the firm’s stakeholder engagement and public relations clients. Jevin is based in Phoenix, where he leads our growing presence in the South and on the West Coast.

An Arizona native, Jevin is adept at working with community leaders and elected officials, primarily focusing on how to increase civic engagement among young Americans. He currently serves as the Executive Vice Director of The Manifesto Project, an Arizona-based non-profit working to answer the question: How does Arizona retain and develop its young professionals?

Jevin is also a Millennial Inspirational Speaker, noted as “America’s Leading Young Agent for Change” and author of L.Y.F.E. – Living Young Free and Extravagant. He has travelled the nation speaking to millennials, community leaders, and organizations on how to mobilize, attract, educate, and retain young talent.

Presentation: i.

Exploring the most notable social media platforms to target student and community audiences by creating innovative, engaging content. (Blue E)

The face of engagement is rapidly changing how universities and organisations interact with their students, clients, and partners. Nothing can replace in-person interactions, but the opportunities for meaningful digital engagements are innovating and evolving constantly. This interactive session will explore the most notable social media platforms 29

your target audiences broadly use and include dynamic workshops for creating innovative, engaging content. Phones will NOT be put away; it’s time to play! There’s no better time than NOW. ii.

High Touch & High Tech Engagement: Community Partnerships From Across The Pond (Pink B)

Effective engagement strategies meet stakeholders where and how they are most comfortable. In a constantly evolving world of communications, it can be overwhelming to prioritize what is most important. Using a combination of high-touch and high-tech strategies, LINK will share engagement examples from the United States while interactively teaching new engagement formats – like the Twitter Town Hall – live in the room! Meeting people where and how they are makes engagement truly meaningful and relevant.

Emily Allen and Jeannie Ortega Community Liaison Colorado State University and the City of Fort Collins, Director, Off-Campus Life, Colorado State University, USA Emily Allen has worked in higher education for over 11 years and is committed to helping community members learn from, live with, and understand one another. In her position as Community Liaison between the City of Fort Collins and Colorado State University (CSU), she helps strengthen relationships between students and long-term residents through educational outreach. Additionally, she works to increase communication between CSU and City Police, administrators, faculty, local businesses /non-profits. Emily’s strong background in program management, diversity and social justice, community relations 30

and communication play an instrumental role in connecting with members of the CSU and Fort Collins communities.

Jeannie Ortega has worked in higher education for nearly 30 years and is passionate about helping students have a fulfilling and meaningful university experience. She has worked in various positions within the Division of Student Affairs in areas involving diversity, leadership, and commuter student/adult learner support. In her position as Director of OffCampus Life at Colorado State University (CSU), she helps students in their transition and integration into the Fort Collins community through the oversight of various programs and services that support student success in the Fort Collins community. Additionally, Jeannie was one of the original key players in creating and developing the first community liaison position and programming at CSU. Presentation i.

Collaborative Partnerships: The Art of Using Town-Gown Relationships to address issues surrounding noise, alcohol, neighbourhood conflicts & common student pitfalls. (Blue B)

As colleges and universities continue to evolve, so do the communities in which they reside. With new housing developments popping up and more students moving further into established neighbourhoods, the need for building and maintaining relationships with city officials, student housing representatives and long-term residents is essential.

Did you know? The current Chief Executive of Tesco studied BA Hons Business Studies at NTU.

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Communities near and far share similar concerns around noise, parking, over-occupancy, property management, unkempt yards and community expectations. Colleges, universities and communities can address these concerns through collaborative partnering.

Collaborative partnering is an effective strategy for building community between students and long-term residents who live in close proximity. It involves the development of initiatives and programs to address noise, alcohol, parties, trash, neighbourhood expectations, and more.

Learn how the City of Fort Collins, Colorado and Colorado State University pooled resources to help improve town-gown relationships.

This presentation will provide a description of the jointly-shared position, collaborative programming used to educate students about local ordinances and the art of neighbouring, enhancing enforcement and prevention, developing social norming campaigns, and promoting community connectedness in their college town. The presenters will provide their expertise to participants looking to replicate or develop similar programming in their own community. ii.

Community Living: An Innovative Classroom Experience (Pink A)

Educating students around living in the community can be tricky. If you don’t have a requirement before they live off-campus, it can be difficult to get them to come proactively and learn important information about community living. Colorado State University (CSU) and the City of Fort Collins (City), partner together through the Community Liaison position to create academic workshops and classes that are already built into the academic setting for students. This session covers two major academic initiatives.

1) CityWorksEDU – Campus, City & Civic Engagement is a 3-credit course being offered for the first time this Autumn to 31 first-year students and allows them to hop on public transportation and explore City resources and services.

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2) Rams Around the Fort, a one-time workshop offered in various firstyear seminars, provides education to CSU students on what it means to be a good neighbour now, tomorrow, and in any future community.

A part of this presentation will allow you to switch perspectives and experience what students are learning inside the academic classroom around community living. Become a student today, sit through an interactive lesson – using real-time keypad polling – and see how this informative presentation could be implemented in your community. The session will cover how to create academic partnerships, how to start a for-credit class and one-time educational classes, a condensed example of the academic classroom presentation, the data collected, and time for questions and answers.

Beth Bagwell, MPA Executive Director, International Town and Gown Association, USA Beth Bagwell is the Executive Director of the International Town and Gown Association. She has 15 years of teaching experience and has worked in the non-profit sector for over a decade.

She holds a Master’s Degree in Public Administration with a concentration in Non-profit Management from Clemson University. Ms. Bagwell also has a Bachelor of Arts Degree in Elementary and Early Childhood Education from Lander University in Greenwood, SC. Her work in the public sector and post-graduate position at the Strom Thurmond Institute of Government and Public Affairs at Clemson University helped prepare her for her current position with the ITGA.

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Presentation: Reviewing the history of the ITGA to highlight current initiatives that address hot topics relating to off-campus communities from across the USA .(Green A)

The presenters of this session will review the history of the International Town and Gown Association and highlight three current initiatives that address hot topics on campus communities around the US. These initiatives include: An Alcohol Responsibility Program (inspired by the “Best Bar None” initiative in the UK); The Development of a Sociable City Guide that highlights promising practices for addressing special challenges in night-time economies; and the national “It’s on Us” Public Awareness Campaign to help prevent campus sexual assaults. Attendees of this session will be encouraged to share prevention strategies used on their campus

Michael Barton Chief Constable for Durham, Durham Constabulary, UK Michael has served in Lancashire Constabulary for 28 years before joining Durham Constabulary in 2008 as Assistant Chief Constable. He has been Chief Constable since 2012.

Keynote Speaker Michael has led new ways of tackling organised criminals with local beat officers and PCSOs through challenging traditional ways of policing and encouraging paradigm shifts. Durham is now recognised as a leading force in tackling serious and organised crime as well as managing offenders. A glance at the most recent HMIC PEEL inspection will show a police force at the top of its game with an enviable slew of outstanding grades. He attributes this to an inspired 34

and positive staff that have their feet on the ground and a burning desire to look after victims of crime and anti-social behaviour. The most often repeated phrase of visitors to Durham Constabulary is ‘it feels different here!’

He has long been a keen exponent of problem-orientated policing and integrated offender management, including restorative justice, and has successfully embedded these concepts in Lancashire and Durham.

Michael is the National Policing Lead for Crime and intends to use this position to ensure British Policing is in the vanguard of tackling crime on the internet.

He has attracted a degree of media attention through his advocacy for a ‘grown up’ debate on drugs – challenging the efficacy of outright prohibition.

Michael at worst has been described as a maverick, and at best as a maverick! He has enjoyed a few scrapes but he still pinches himself every morning that someone has asked him to be Chief Constable.

Alexander Clark, Kirsty Hutchison, PC Pete Baldwin and Martin Saker Environmental Coordinator, University of Manchester, Volunteering and Community Engagement Consultant for University of Manchester, Police Officer for Greater Manchester Police & Neighbourhood Manager at Manchester City Council, Manchester, UK Alexander has experience of the Sustainability sector having worked for the University of Manchester since 2009. His remit covers project management of funds dedicated to improving the energy efficiency of the Residential Estate and leading strategy within the student 35

experience and facilities on resource use, travel, energy, biodiversity, procurement, behaviour change and catering. As well as working in a University commercial sector and student focussed areas he has had practical exposure to working in a borough council and Site of Special Scientific Interest. In 2015, Alexander won the UK University Business’s Young Leaders Award in Sustainability, for his dedication and commitment to the role.

Kirsty has over 10 years’ experience working in volunteering and community engagement at The University of Manchester. She currently leads on the volunteering aspect of the University’s 'students as good neighbours' agenda, developing and implementing initiatives where there is a high density of students living alongside local residents.

Kirsty also works with academic schools to source and develop community course projects for students to undertake as part of their studies. She actively works with community partners to develop projects in which students will integrate and have a positive impact on the local community.

The University of Manchester takes social responsibilities seriously, especially towards our local neighbours. Student volunteering is integral to this as it brings our student volunteers and the community together, provides our students with a greater awareness of the city and enables them to make a meaningful impact on the local community.

Pete Baldwin is a Police Officer with Greater Manchester Police with over 18 years of front line experience. Pete is currently the Neighbourhood Beat Police Officer for the Fallowfield and Withington areas of South Manchester, which encompasses the predominantly student accommodation areas and its night economy. Pete has also represented Greater Manchester Police on several TV programmes including The One Show and Match of the Day. 36

Martin Saker is a Neighbourhood Manager with Manchester City Council. His work covers developing local partnerships to address student issues and community cohesion in the student areas in South Manchester. Martin is a trained town planner and has 30 years’ experience in neighbourhood regeneration and service delivery working for a number of local authorities in the North West.

Presentation: The Manchester approach to off-campus management across partnership agencies; The Universities, The Council and Greater Manchester Police (Blue D)

This presentation carried out in partnership with Manchester City Council and Greater Manchester Police will focus on how working in partnership with other organisations within a city benefits wider campaigns, awareness and the overall success of University and city wide environmental sustainability, social responsibility and safety strategy.

Joanne Cox-Brown Chief Executive at Malt Cross Trust Nottingham, UK After graduating from Liverpool University in 1999 with a double first class honours degree in IT and European Business Joanne Cox-Brown worked for Microsoft on projects such as the millennium bug and online trading. Joanne was headhunted by Unilever to work as a Marketing Manager managing projects like the Ethical Tea Partnership (Rainforest Alliance). 5 years later Joanne moved to Nottingham to work for Mars Petcare as a Trade Marketing Manager on new product launches for ‘Whiskers’ and ‘Pedigree’. Around the same time she started seeing some of the bad press Nottingham got for crime and 37

thought ‘that is not the city I know and love’. Joanne wanted to use her skills to make a difference. For the last 8 years Joanne has been the Chief Executive of the Malt Cross Trust, a charity and social enterprise passionate about working with young people in to reduce crime, promote safety in the night-time economy and train students, universities, bars, clubs and volunteers about how to provide a safe party environment. The Street Pastor project has cared for over 15,000 vulnerable students and young people in the last seven years ensuring safe nights out even if they don’t end as planned. By working in partnership with Police, Council, Universities Joanne has played an integral part in reducing night time economy crime levels and been a key partner in securing a Safe City Purple Flag award for Nottingham for the last 7 consecutive years.

Presentation: The Street Pastor initiative- how to engage successfully with students.

(Orange E)

The Street Pastor initiative equips and trains over 100 volunteers, students, universities, bars, clubs and the night time economy to work in partnership between 10pm and 4am, taking pressure off ‘emergency services to care for students’ welfare in the night time economy, reducing crime, anti-social behaviour and vulnerability of students whilst out partying.

Did you know? Nottingham is the 2015 Purple Flag winner for its legendary nightlife. We have the youngest population of any major UK city.

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Craig Clarke and Daniel Crombleholme Community Co-ordinator, and Vice President Community Engagement Liverpool Students’ Union, UK Craig has been in post as Community Co-ordinator at Liverpool SU since June 2014 and is the staff lead within the department. He’s responsible for supporting Daniel with his work, co-ordinating various campaigns within the team and line managing the 25 Community Reps in post within the Union. He previously studied Business Studies at Liverpool John Moores University and has several years in background in youth and community work with the local education authority in Northern Ireland.

Daniel is a Sociology graduate from Liverpool John Moores University, recently completing his Research Master’s degree in Critical Social Science. He was voted in by students at Liverpool John Moores University to represent them on Community issues in the area. This year he will be working on campaigns around supporting vulnerable students, improving housing within the local communities and ensuring that students consider environmental issues.

Presentation: Providing an overview of the Community Representatives scheme which offers peer engagement on off-campus issues. (Green B) Liverpool SU has led the way in peer-led community engagement since 2010 with the introduction of the Community Representative scheme.

This session is designed so that you can understand how this peer-led approach works within local communities and how we engage with the various stakeholders within these communities. Within many of these communities there has been a shifting trend of students overtaking the number of permanent residents and with that comes various challenges. This is why we feel having paid members of staff working 39

within these communities brings great results and PR for students, the institution and the Students’ Union.

Rory Cunningham Community Liaison Officer, University of Exeter, UK Best Bar None is a national scheme supported by the Home Office and aimed at promoting responsible management and operation of alcohol licensed premises. It was piloted in Manchester in 2003 and found to improve standards in the night-time economy, with premises now competing to participate. It has since been adopted by 100 towns and cities across the UK and is now being taken up internationally.

The aim of the Best Bar None Scheme in Exeter is to reduce alcohol related crime, anti-social behaviour and increase business through the delivery of education, training and the promotion of best practice to broaden the appeal of Exeter.

Presentation: Discussing best practice from Best Bar None (Orange B) The Exeter scheme has gone from strength to strength and the University of Exeter is a very proud member of the initiative. In Roy’s presentation he aims to: -

Describe the national origins of the scheme Explain why the scheme was instigated in Exeter Share some positive examples of how the scheme has improved Exeter’s night time economy Clarify why University of Exeter has benefitted from being a Best Bar None member

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Wayne Denner Technology & Social Media Pundit, Speaker, Author, Inventor, UK Social Media pundit, author of 'The Student's Guide to an Epic Online Reputation..and parents too,', RepSelfie App Inventor, Educator, Entrepreneur, School & Event Speaker and Trainer, Wayne Denner set up Ireland's first Social Network platform in the early noughties - before Facebook, Twitter, Myspace and Bebo!

Wayne is internationally regarded as a thought leader, influencer and expert on apps, social media and technology topics in today's rapidly changing digital environment.

Presentation: Gain an insight into protecting online reputations and learn more about how to use social networks, the internet and smartphones to gain epic advantage into the technologies used by our students. (Green C) Wayne tells his story and shares what he’s learnt over the last two decades.

He provides sound advice on protecting personal, professional and organisational (school) reputation online and on showing everyone how to use social networks, the internet and smartphones to gain epic advantage in today’s world.

Since 2012, Wayne has spoken to and engaged with over 250,000 students, teachers, parents, and practitioners in schools and communities on e-safety and digital education topics in Ireland, UK, USA and UAE on the Online Representation Matters Schools Project.

School and Community Guidance: New approaches to developing digital resilience, empowering and engaging students, parents and community stakeholders in digital education.

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Professor Jen Dyer Lecturer (Teaching and Scholarship) Sustainability and Creating Sustainable Futures, University of Leeds, UK Jen has been a lecturer in the Sustainability Research Institute since 2013 and has a wide range of teaching, research and management skills in the field of environmental social science.

Jen’s ongoing research in student engagement feeds into her role as Teaching Enhancement Coordinator and her work with the Student Experience Team in facilitating student involvement and extracurricular activities and initiatives. Her research also feeds into her teaching and she has recently developed a new module, which includes student placements in third sector organisations.

Presentation The implementation of the Community Engagement Project Module at the University of Leeds. (Green D)

This interactive session guides participants through the implementation of the Community Engagement Project Module at the University of Leeds. The University of Leeds has a continuing commitment to be a positive partner in society and create mutually beneficial relationships with the wider Leeds community. As part of this commitment, we have developed a second year undergraduate ‘Community Engagement Project’ module to complement the Creating Sustainable Futures Discover Theme. The module involves students working closely with a third sector host organisation to scope, prepare for, deliver and evaluate a practical project. The end result will both benefit the host organisation and provide students with the first-hand knowledge, skills and experience of working within the third sector. Each student is hosted within an organisation and tasked with designing and completing a substantive piece of work in collaboration with them. Off42

campus affairs practitioners will find this session useful through practical advice and guidance on:      

Setting up processes Engaging with community benefit organisations Engaging across schools and operational teams Linking to staff development processes Linking to strategic aims Evaluation and measuring impact

Rebecca Foran and Lucy Walker Deputy Housing Services Manager (Communities and Development), Housing Officer (Advice and Information).

University of Sussex, UK Rebecca is the team lead for Communities and Development at the University of Sussex, responsible for creating positive relationships with local residents, Ward Councillors and key figures in the community and developing projects in the local area that help bring students and local residents together to improve relationships. Rebecca also manages 2 housing officers responsible for the running of the University of Sussex Information Centre and the University’s homestay and lodgings programme.

Did you know? Mountaineer and explorer, Lee Farmer, who has climbed the seven highest mountains in all seven continents is an NTU alumnus.

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Lucy is the Housing Officer for Advice and Information at University of Sussex. Lucy is responsible for the daily running of the Universities offcampus Information Centre and works in Brighton and Hove with local residents to host events and workshops that integrate students into existing communities in the city. Lucy has been working within the Housing Team at Sussex for 3 years, previously working within the Headlease housing team and the management of student properties.

Presentation: The creation of a three step approach to reach off-campus communities (Pink C) This session will take you through the journey that Sussex have made out into the communities surrounding the University campus through open dialogue with community groups and local action teams, the growth of our homestay and lodgings programme and the opening of the University of Sussex Information Centre in the heart of the City.

Lilian Greenwood Member of Parliament for Nottingham South, UK Keynote speaker Lilian Greenwood was elected as MP for Nottingham South in 2010, having previously been a UNISON organiser in the East Midlands.

Lilian campaigned for investment in the Midland Main Line and the Nottingham Express Transit project before becoming a member of the Transport Select Committee.

Did you know? Nottingham University graduate Dr Stewart Adams OBE created Ibuprofen.

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Lilian joined the Shadow Transport team in 2011 as Shadow Local Transport Minister, in which role she was responsible for Labour’s policies on buses, walking and cycling, and she was made Shadow Rail Minister in January 2013.

Lilian retained the Transport brief when she was promoted to the Shadow Cabinet in September 2015 until her resignation in June 2016.

Lilian has sat on the select committee for education since October 2016.

Jane Hardman Student Support, Advice and Guidance Manager, Division of Student Life The University of Manchester, UK Jane Hardman is the Student Support, Advice and Guidance Manager in the Division of Student Life, which has overall ownership of the University’s Regulation relating to the conduct and discipline of students. Jane is currently leading on a project to review the University’s approach to discipline procedures related to off-campus student behaviour, informed by a continuing rise in noise complaints in 2015-16. Jane has a particular interest in institution-student dialogue, and the project focusses on the effectiveness of communications with students around antisocial behaviour.

Prior to this Jane was the Project Manager for The University of Manchester's contribution to a £5.4m HEFCE-funded consortium project aimed at widening access to postgraduate study, the outputs of which helped inform the government’s introduction of the postgraduate loan. The programme tested a series of linked interventions to support progression into postgraduate study and developed practice recommendations around access, transition and support.

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Previously she managed postgraduate admissions activity at the University, developing policies and frameworks to support best practice, and led a number of business improvement projects.

Presentation: Off-campus behaviour and the University disciplinary process: student perspectives on what works (and what doesn't). Green E

House parties and other noise or antisocial behaviour incidents in offcampus areas in recent years have generated considerable numbers of complaints from local residents. The University introduced a series of interventions to reduce the number of complaints, but with limited success. We conducted a focus group with students who had been through the disciplinary process in relation to noise complaints in 201516, to discuss the issues and help plan a more effective approach. The group generated a number of ideas around tone, content, timing and channels. These have been developed further by a third year student intern over the summer vacation, with several initiatives being piloted in 2016-17.

Dr Moira Helm Director of Student Experience, Canterbury Christ Church University, UK An Occupational Therapist by discipline, Dr Helm joined Canterbury in 1999 as a senior lecturer. She has since been a programme director, Head of Allied Health, Director for the Medway Campus, Project director of a multi-million-pound build, Director of the Change Programme and now the Director of Student Experience. Dr Moira Helm was also the recipient of the UK's first ever doctor of business administration in higher education management from Bath University.

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She will be joined in this session by Katie Latchford, Community Liaison Manager, Canterbury Christ Church University, Suzanne Ridley, Community Liaison Officer at Canterbury Christ Church University and Paul Hennessy, Operations and Quality Assurance Manager, Right Guard Security Presentation: The Canterbury Street Marshal Scheme: keeping students safe and communities engaged. (Pink D) This session will showcase the Canterbury Street Marshal Scheme, a joint initiative between Canterbury Christ Church University and the University of Kent that sees trained Marshals patrolling areas of high student footfall to keep students safe while they move around key areas of the city, and quiet as they transit residential neighbourhoods.

It will aim to inspire discussion of how we tackle the issues of transient noise and the impact of students on our community neighbourhoods; and common and disparate experiences faced by other institutions with similar issues.

The Canterbury Street Marshal Scheme is only the second of its kind in the UK, and the first to be managed by universities. We have taken a partnership approach to the scheme, with representatives from both Universities, Students’ Unions, Community and Resident Associations, local City Council and Police sitting on the steering group.

Did you know? NTU has been recognised as one of the top 20 UK universities for student experience, according to the latest Times Higher Education (THE) survey.

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Simon Horniblow Managing Director of CampusLife, UK Simon is the strategic lead behind Campuslife’s operation. Before forming Campuslife in 2007, Simon worked in the UK television industry, working on a number of productions for all five terrestrial broadcasters before moving his attention and skills to the world of new media and multiplatform projects. Simon is passionate about using his knowledge of digital communication to interpret the needs and demands of the sector and develop new technologies, services and approaches that achieve their goals.

Presentation: Outduction- how to support students for life off-campus (Orange D) In partnership with Manchester Student Homes, Campuslife are pioneering the use of their Browzer Student Communications Platform to prepare Manchester’s students for life after halls through a unique and engaging digital ‘outduction’. This presentation explores the origins of this project, looking at how Campuslife engage with university students every day, the data they’ve collected about Generation Z and how we can better engage with these digital natives on how they transition from halls of residence to living in the wider community.

Amanda Jackson Sustainability Project Officer, University of Leeds, UK In the 15 years that Amanda has worked on community matters at the University, she has overseen the development of the agenda to one of more strategic 48

importance whilst maintaining a focus on relationship management and developing trust in the communities of Leeds where the majority of our students live. Key achievements include: overseeing the delivery of the Leeds Universities and Colleges Neighbourhood Helpline, delivering Living in Leeds initiatives to support and encourage students’ integration into local communities, multi-agency partnership work to ensure local services are responsive to the needs of our students, reporting on the University’s social, economic and cultural contributions to Leeds through a regular community newsletter, building community capacity through delivery of the Community Mentoring Scheme. As the main liaison with the local community, including local residents, community organisations, Leeds City Council, charities, regional bodies, MPs and civil servants, Amanda has successfully built a reputation of understanding and trust in her balanced and fair approach.

Presentation: Being Good Neighbours: A University of Leeds Approach to Community Engagement and Supporting Students as Active and Responsible Citizens (Orange A).

The role of the Sustainability Service is to engage with our neighbouring communities, support our students’ integration, foster positive benefits and, where necessary adopt unique approaches to minimise and mitigate against the potential negative effects on the wider community. To do this, we are involved in a number of strategic partnerships with Leeds University Union, Leeds City Council, Leeds Beckett University, Police and community representatives. This session will guide participants through the University of Leeds approach; our strategic vision, our representation and engagement with communities, and our initiatives to educate and encourage our student to be responsible Leeds residents.

Did you know? One of Nottingham's most famous former students is novelist DH Lawrence.

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Mike Manley Head of City Policing and Strategic Partnership, Nottingham City Police, UK Keynote Speaker Superintendent Mike Manley joined Nottinghamshire Police in 1991 having previously served with the RAF. From early years of Policing the City he has performed Uniformed and Detective Roles throughout the County Promoted to Superintendent in 2006 he has held lead roles in Divisional Command, Head Quarters CID Corporate Development , Media and Communications. He has held portfolio roles including Domestic Violence, Homicide Prevention and Vehicle Crime.

In 2012 he was awarded an MSt in Applied Criminology and Police leadership from Cambridge University.

Presentation: Great Partnerships for Great Futures. The ‘Aurora change programme ‘will demonstrate how Nottingham Police and City Council work in partnership to deliver safe and healthy communities from an offcampus perspective In the last 2 years he has commanded the City Division leading the ‘Aurora change programme ‘bringing together Police and City Council teams to deliver safe and healthy communities. He jointly chairs the City Crime and Disorder partnership Executive Group, and is a member of the One Nottingham Partnership and the Nottingham Youth Justice Board and recently helped to develop the National Police Early Intervention Academy.

Did you know? HP sauce was invented in Lenton, Nottingham.

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Councillor Nigel Murphy Executive Member for Neighbourhoods Chair of the UKTGA Conference Nigel Murphy is a Labour Councillor representing the Hulme ward having been elected first in 2006 and again in 2010 & 2014. He became the Executive Member for the Neighbourhoods in May 2015 having previously held the roles of Executive Member for the Environment (2010-13) and Executive Member for Housing and Regeneration (2013-14). His portfolio includes responsibility for waste and recycling, crime and community safety, licensing policy, neighbourhood management and public sector reform (reforming justice). Prior to becoming an Executive Member Nigel worked in the IT industry.

Nigel is a governor of Trinity High School, and has served on the boards of a number of other organisations, he represents Manchester City Council on the Greater Manchester Waste Disposal Authority where he is chair and has served as the vice chair of Eurocities Knowledge Society Forum.

Professor Edward Peck Vice-Chancellor, Nottingham Trent University, UK Professor Edward Peck joined Nottingham Trent University as Vice-Chancellor in August 2014, where he leads the Executive Team overseeing approximately 29000 students and 4000 staff across four campuses. Prior to this he worked at the University of Birmingham, initially as Director of the Health Services Management Centre and then as Head of the School of Public Policy. Latterly he was Head of the College of Social Sciences. Having played an active role in the civic life of Birmingham, Edward is currently Treasurer of University 51

Alliance and sits on the Creative Quarter Board in Nottingham, and the Board of UCEA.

Professor Robert Ralphs Senior Lecturer, Criminology, Manchester Metropolitan University, UK Rob Ralphs is a Senior Lecturer in Criminology, the Co-Director of the Manchester Centre for the Study of Legal Highs (MCSLH) and Co-convenor of SUAB (Substance Use and Addictive Behaviours) research group at Manchester Metropolitan University, England, UK. His research expertise spans violent gangs, drug markets and substance use. Rob’s gang focused research has included one of the largest studies of gangs in the UK, the three Economic and Social Research Council funded ‘Youth Gangs in an English City: Social Exclusion, Drugs and Violence’ through to local needs assessments, the support needs of parents of gang members (e.g. mentoring projects). He is widely regarded as one of the most knowledgeable and experienced UK academics in the field of gang research and has built up an international reputation. He is a member of the Eurogang Network and has presented his research in Argentina, Australia, Denmark, Germany, Norway, Spain and Sweden and published findings in a number of key US, European and UK publications including The British Journal of Criminology, The Handbook of Gangs; The Modern Gang Research and Youth Gangs in International Perspective.

Presentation: The role and prevalence of New Psychoactive Substances (formerly legal highs) within the student community. (Orange C)

Rob’s research on substance use dates back to the late 1990s when he was involved in several school-based surveys focusing on alcohol and drug prevalence, through to surveys of drugs and clubbing and a range of qualitative studies involving heroin and crack cocaine users.

He has a keen interest in drug policy, for example, his co-authored 52

book (with Seddon and Williams), Tough Choices: Risk, Security and the Criminalization of Drug Policy (2012) examines the transformation of recent drug policy, the growing emphasis on links with crime and the integration of drug treatment within the criminal justice system.

More recently, his research has focused on emerging drug trends, in particular new psychoactive substance (NPS) use and performance and image enhancing drugs (PIEDs) This has included the largest in situ study of clubbers (2,139 surveys), seminal research in the prison estate exploring prison NPS markets and prevalence and the subsequent impact on prisoners, staff and the prison regime. He is currently conducting research funded by Manchester City Council’s Community Safety Board on NPS prevalence and markets that is specifically focused on synthetic cannabinoid use amongst the homeless and ‘chemsex’. He has recently completed an ethnography of PIED use in a North West gym and he is developing cross disciplinary research with PIED users that incorporates chemical analysis, blood sample analysis and biomedical testing. Rob will be discussing the prevalence of NPS usage amongst the student population and will deliver his presentation in partnership with student, Emily Wakeland.

Professor Darren Michael Fox

Smith

and

Professor

Professors of Geography, Loughborough University, UK & Mount Allison University, Canada Darren Smith is the Associate Dean for Enterprise and Professor of Geography at Loughborough University, UK. He coined the term studentification in 1999 to conceptualise urban changes tied to the expansion of student populations. Darren has undertaken research on studentification in UK, China, North America and Australia. Darren has also undertaken consultancy work for a range of universities, commercial organisations, national and local government (planning, housing, 53

environmental health, regeneration), and local communities. Darren is Co-editor of Population, Space and Place, and Associate Editor of Journal of Rural Studies.

Michael Fox has been working in the field of post-secondary teaching, research and administration for over 35 years. His teaching and research have focused on Universitycommunity relations, community planning, and municipal affairs, including a wide range of consultation work on municipal strategic planning processes, town and gown relations committee work, housing issues, and small town economic development and sustainability projects.

Keynote speakers The term 'Association' can be defined as a 'mental connection' or doing things together with a distinct purpose in mind. From this starting point, this presentation draws upon findings from a recent survey on offcampus student housing issues in North America, as part of a wider project to produce a Studentification Guide for North America. The discussion will highlight key commonalities and differences between the UK and North America, and will serve to demonstrate the importance of sharing leading practices to integrate student populations into town and cities in effective ways. The paper will show the wider social, cultural and economic benefits of student populations for towns and cities. It is concluded that the 'mental connections' between members of organisations such as the International Town and Gown Association, to deliver more harmonious town and gown relations, is critical to alleviating some of the possible challenges of studentification in different international contexts.

Michael will also be hosting a breakout session: Discussions around community-based planning issues, and studentification from an international perspective.(Blue C)

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Susan Stafford Off-Campus Housing and Neighbourhood Relations Director, University of Colorado Boulder, USA Susan Stafford is the Director of Off-Campus Housing & Neighbourhood Relations at the University of Colorado-Boulder. She has been with the University for 28 years and holds a Master of Arts degree in counseling and student personnel development. Susan also has Bachelor of Arts degree from the University of Central Florida in legal services, political science and elementary education.

As the director of Off-Campus Housing & Neighbourhood Relations, Susan is responsible for strategic planning, designing and developing programs to meet the needs of off-campus students. She works with the city of Boulder’s University Liaison, Municipal Court, Police and Rental Licensing offices as well as property managers and neighbors to help resolve student related problems with the International Town Gown Association and has served as President and Treasurer as well as an Instructor for the Town/Gown Certificate Program.

Presentation Reviewing the history of the ITGA to highlight current initiatives that address hot topics relating to off-campus communities from across the USA .(Green A)

The presenters of this session will review the history of the International Town and Gown Association and highlight three current initiatives that address hot-button topics on campus communities around the US. These initiatives include: An Alcohol Responsibility Program (inspired by the “Best Bar None” initiative in the UK); The Development of a Sociable City Guide that highlights promising practices for addressing special challenges in night-time economies; and the national “It’s on Us” Public Awareness Campaign to help 55

prevent campus sexual assaults. Attendees of this session will be encouraged to share prevention strategies used on their campus

Stephen Charles Stott Anti-social Behaviour Manager, Community Protection, Nottingham City Council, UK Born in Swindon, Wiltshire Stephen Charles Stott came to Nottingham to study law at Trent Polytechnic in 1980 and effectively never went back home.

Stephen has worked for Nottingham City Council for 25 years in a number of roles and for the last 6 years has worked within the Community Protection Directorate managing teams of both uniformed and non-uniformed enforcement officers. Stephen currently manages a team of 24 Enforcement Officers who deal with the more complex cases of anti-social behaviour and environmental crime.

Presentation: Learn about the student journey; how Community Protection works and the partnership working arrangements across the two Nottingham universities. (Blue A) Nottingham City Council’s Community Protection service has grown from the humble beginnings of a small Neighbourhood Warden service to a nationally unique partnership with Nottinghamshire Police, with 100 uniformed Community Protection Officers delivering a front line service aimed at tackling anti-social behaviour and environmental crime.

The presentation/workshop will explain a little about the journey, showcase how Community Protection works today, and highlight the partnership working arrangements with the City’s two universities.

Did you know? Nottingham University graduate Dr Stewart Adams OBE created Ibuprofen.

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Carolyn Uphill Chairman, National Landlords Association After 30 years’ at the helm of her own Construction Industry Manufacturing Company, Carolyn invested the proceeds of its sale in 2008 into the Private Rented Sector.

Becoming an Accredited Landlord, Carolyn joined the Board of the National Landlords Association Ltd, a Trade Association working with over 73000 landlords, and was elected Chairman in 2013.

Carolyn also serves on the boards of SIBA Ltd (The Society of Independent Brewers), where she chairs the Standards and Ethics Committee, plus City West Works Ltd. a housing maintenance / development company. Carolyn’s qualifications include a Law Degree and Level 7 Diploma in Leadership Mentoring.

Presentation: Student landlords: Part of the problem or part of the solution? (Pink E) Carolyn will consider how landlords in the Private Rented Sector have traditionally operated and what drivers make them improve their offering.

She will go on to explore how it is possible to engage with them, via appealing to their bottom line, to strive for further improvements in standards while encouraging students to be better neighbours.

Did you know? Nottingham’s name comes from a man called Snot – seriously. Snot, an AngloSaxon chief, gave his name to a group of settlements built after 600AD – Snotingham is literally ‘the town of Snot’s people’. Now, it’s the town of lots of people and more suits the name Nottingham.

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Sam Webster Councillor, Nottingham City Council, UK Councillor Webster is responsible for education, employment and skills in Nottingham City. He also represents the Wollaton East and Lenton Abbey Ward which includes the University of Nottingham’s University Park and Jubilee Campuses.

Councillor Webster came to Nottingham as a student himself and studied Government and Politics at Nottingham Trent University. He has a background in the employment, skills and training sector.

Keynote speaker The presentation will cover how Nottingham is promoting itself as a destination of choice for students and graduates and explore the Council’s commitment to retain more graduates.

Did you know? There is a replica of the Trent Building at the Malaysia and China campuses.

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Additional information Where do I register?

Please register upon arrival. Registration runs from 8:45am-9:45am on th

Tuesday 15 November during this time you will be issued with a name badge and a conference pack.

Can the venue cater for my special dietary requirements?

Yes – you will have already given us details of your requirements during the booking process. If you have any queries please contact the reception desk and speak with a member of the UKTGA Steering Group.

Where can I store my luggage after check-out?

Luggage can be left in the Booth Room at the Nottingham Conference Centre.

Please be aware that neither the UKTGA or the Conference Centre can be held responsible for any valuable property.

Is it possible to get copies of presentations?

Yes – we will distribute presentations via email after the UKTGA Conference.

Can I change my breakout session choice?

Yes – you may change breakout session. Please let a member of the UKTGA Team know in advance of the sessions and one of us will make sure that the breakout session has spaces available.

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Where can I give feedback?

A feedback form has been included in the conference pack that you will receive at registration. Please complete and return to the feedback box at the end of the event.

Will another conference be held next year?

Plans for next year will be discussed during the UKTGA Conference.

We hope you enjoy the UKTGA Conference.

If you have any additional enquiries, please speak a member of the UKTGA Steering Group. Alternatively, you can call: Cooper Healey

07768 237 484

Poppy Humphrey

07747 006 843

Vincent Gillan

0779 595 3911

Tim Woodman-Clarke

0781 497 4477

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