Moving Made Easy & Backhouse Housing

Assisted Move & Part Exchange

moving-madeeasy.co.uk

Who Are We? Moving Made Easy was founded in 2010, with a true belief in exceptional customer service and in delivering results that really make a difference.

We have experienced substantial growth on the back of recommendations and now lead the way as a truly independent provider of Part Exchange and Assisted Move services, for the UK’s housebuilders.

We offer a complete, beginning to end, allencompassing service to sell properties, not only quickly, but for the best possible price.

Our dedicated teams combine expertise and enthusiasm to ensure a second-to-none service

provide a bespoke service that fits your business

Your Backhouse Housing Contacts

perfectly.

Account Director

Simon Tyler

Account Manager

Chelsea Gunn

Head of Sales

Jessica James

Sales Progressor

Phil Woolnough

is provided. We work hand-in-hand with you to

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Our Regional Offices People do business with people because they choose to, not because they have to. We can often find others doing the same thing or selling the same product, but it’s the personal connection that makes the difference.

Here at Moving Made Easy we are an independent team of friendly, talented property professionals with extensive experience, handling every aspect of the process from beginning to end. We pride ourselves on our courtesy, customer service skills and professionalism. With no tie-in contracts or agreement, and a no sale, no fee policy, why not try us and experience the difference, no one does it like MME. We are the only provider that has three regional offices, located in Colchester, Manchester and Taunton. We are a local business dealing with local people.

Southern Region Northern Region

Western Region

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September average sale price vs MME’s achieveable target price = 102.5% September average days to sell properties = 31 July - September average days to sell = 29

days

days

July - September average sale price vs MME’s achieveable target price = 100.9% Rightmove - August average days to sell = 61

days

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What is an Assisted Move?

You can usually sell more plots quickly by offering your customers help with finding a buyer for their existing property. As an incentive, paying the sellers fees for an Assisted Move increases your chance of securing a customer and by choosing Moving Made Easy you can be confident we’ll find a buyer as quickly as possible.

Benefits for Housebuilders •

We sell their home promptly and for the best possible price putting them in the best position possible to buy a new home from you

•

There’s no financial risk to you and you can be confident everything is being done to get your potential customer in a position to buy

•

Keep control of dependent buyers

•

We provide you with a dedicated team so you know exactly who to contact when you need help or information

•

We provide you with printed and electronic literature to help you promote and explain the service

•

Any property can be considered for the scheme

•

We keep you informed at every step of the way from sale right through to completion, with detailed weekly updates

•

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The scheme can be used in conjunction with Help to Buy

❝ It was such a relief to know that everything possible was being done to sell our home without just dropping the price

❞

Benefits for Your Customers • We sell their home promptly and for the best possible price while they are secure in the knowledge that it’s getting the best market exposure available • Our experts examine the market and prepare a detailed valuation, so vendors are confident we are acting in with their best interests in mind • We manage the whole selling process, dealing with estate agents and solicitors on their behalf, yet still remain in control • We can arrange professional photography, listings with three top local estate agents, viewings and even minor home improvements to make their property look it’s best • We can organise any required surveys and certificates (EPC, T&D, etc.) for their property • We keep them informed at every step of the way from sale right through to completion, with detailed weekly updates and expert guidance • Secure the plot • No estate agent fees (subject to terms & conditions)

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What is Part Exchange?

A Part Exchange scheme involves trading in your house as part-payment for a new build property. The house builder buys your existing house and then subtracts its value from the cost of your new home. Part Exchange is perfect for homeowners who want to move quickly without first having to go through the stress of selling their house on the property market.

Benefits for Housebuilders •

Increase plot reservations

•

We sell their home promptly and for the best possible price

•

We speed up the process and keep control

•

Our unparalleled Property Valuation Appraisal means that you can be confident you’ll get the full market value for the existing property - if not a little more

• We can arrange professional photography, listings with three top local estate agents, viewings and even minor home improvements to ensure the existing property looks the best it can • We can organise any required surveys and certificates (EPC, T&D, etc.) for their property •

We provide you with a dedicated team so you know exactly who to contact when you need help or information

•

We provide you with printed and electronic literature to help you promote and explain the service

•

We can act on your behalf during customer negotiations

•

We keep you informed at every step of the way from sale right through to completion, with detailed weekly updates

Benefits for Your Customers • They get a guaranteed cash buyer so they can move into their new home quickly and with minimum stress • Our detailed valuation means they are confident the deal is fair and realistic • We manage the whole selling process, dealing with estate agents and solicitors on their behalf • No estate agent fees

(subject to terms & conditions)

• We keep them informed at every step of the way from sale right through to completion, with detailed weekly updates, giving peace of mind • They get to stay in their home until their new home is ready

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What is Negative Cashflow Part Exchange?

If you’re building retirement homes the chances are your customers are downsizing. Conventional Part Exchange plans expect a minimum 30% uplift between the value of the old home and the new one but it’s quite possible that the family home is worth the same or even more than their new home. We can help you offer the same powerful incentive using a Negative Cashflow model. Put simply, once values are agreed and contracts are exchanged, the housebuilder takes ownership of the existing property and the customer moves in to the new one. Moving Made Easy then puts the old property on the market and, once it’s sold or after a specified period (usually six months) - whichever comes first - the difference between the agreed values is paid to the customer.

Benefits for Housebuilders •

We sell their home promptly and for the best possible price which means you don’t wait long for your money

•

Our unparalleled Property Valuation Appraisal means that you can be confident you’ll get the full market value for their existing property - if not a little more

• We can arrange professional photography, listings with three top local estate agents, viewings and even minor home improvements (e.g. clearance, garden maintenance) to ensure the existing property looks the best it can • We can organise any required surveys and certificates (EPC, T&D, etc.) for their property •

We provide you with a dedicated team so you know exactly who to contact for help or advice

•

We provide you with printed and electronic literature to help you promote and explain the service

• We can act on your behalf during customer negotiations •

We keep you informed at every step of the way from sale right through to completion, with detailed weekly updates

Benefits for Your Customers • They get a guaranteed buyer so they can move into their new home quickly and with minimum stress • Our detailed valuation means they are confident the deal is fair and unbiased • We manage the whole selling process, dealing with estate agents and solicitors on their behalf • We keep them informed at every step of the way from sale right through to completion, with detailed weekly updates

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❝ We just seemed to swap keys - it was all so easy

❞

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Extra Services We have an extensive network of contractors across the UK that are available to perform almost any task required to take care of a property and get it ready to be sold.

Recommended Solicitors

Surveys

Property Clearance

Panel of solicitors, keeping

From the mandatory EPC

We can arrange for the

control of the conveyancing

(Energy Performance

disposal of unwanted furniture,

sales process.

Certificate) to Tree Risk

decluttering the home and

Assessment, we can arrange

making it more appealing.

any survey required.

Property Security

Property Maintenance

Redecoration Works

Vacant property insurance,

Clean windows, mow lawns,

Refresh walls and woodwork,

changing locks, ensuring

trim plants and generally keep

refit kitchens and bathrooms,

appliances are switched off,

the property in a marketable

replace boilers – as much or as

windows are closed and sheds

condition at all times.

little as requested.

and garages are locked.

All the costs associated with these services will be discussed and agreed before anything takes place, allowing you to control exactly how much is spent on preparing the property for market.

Above all, we are here to help you with what you need.

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❝ We’ve struggled with the upkeep

for a while - it was lovely to just hand the problem to someone else

❞

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Arrange a Valuation The first step we take is to prepare a Property Valuation Appraisal.

Produced by senior staff members with many years of practical valuation experience, the Appraisal will make recommendations on what we believe the market value of the property is and will detail all the information and advice that was taken into consideration to determine the proposed figure.

The Process: Valuation Estate Agents’ Valuation Form

MME contacts your

Complete the

customer to arrange

application form with your customer once

Send the completed

they have completed

application to MME

successful financial qualification

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for three estate agents to value their property.

MME confirm the times of these appointments with you

Every factor we believe could affect the valuation will be diligently researched, including a detailed investigation of the local market, consultation with at least three local Estate Agents and a comprehensive comparison of similar homes for sale or recently sold in the immediate area, using online house selling sites and Land Registry data. There is no charge for this service under our no sale - no fee policy.

Property Valuation Appraisal Property: 24, Acacia Ave nue, Colcheste r, COX 43X Plot & Develo pment: Plot 16, The Gra nge Proposal: Part Exchange/ Ass

isted Move

As soon as all three

Once approval has

valuations are received,

been received from

MME produce a Valuation

Backhouse, MME can put

Appraisal and issue it to

forward the offer to

you for approval

your customer

The sales team completes the reservation paperwork with your customer

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Keeping You Informed Every offer is carefully checked, from the buyers’ financial position to every link in a chain. We complete our own anti-money laundering checks to give you and your customer confidence with their sale. Our proactive progression team is dedicated to driving every sale forward, problem solving and supporting vendors and purchasers through to legal completion. Our tenacious approach helps you to achieve your target exchange and completion dates.

Marketing Report

The Process: Marketing

MME instruct up to three local estate agents to start marketing the property

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MME arrange for a

MME regularly liaise with

Energy Performance

the estate agents to

Certificate (EPC) & a

ensure they are

Homebuyers Survey to

pro-actively marketing

be completed

the property

â?? They kept us

up-to-date every step of the way

â?ž

MME issue you with a weekly written report giving an overview of all activity and interest in the property

MME make recommendations on any necessary changes to the marketing required in order to achieve a sale as soon as possible

Should the property become vacant while on the market, MME will undertake an inspection of the property, and arrange any maintenance as required

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The Process: Offer Received

MME’s appointed estate agent advises MME an offer has been submitted on the property

MME obtain the contact details of the potential buyer and contact them directly to begin

MME advise you an offer has been received

negotiations

The Process: Sales Progression

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MME liaises with the

MME liaises with the

MME provide you

buyer’s solicitor and all

buyer’s financial advisor

with regular updates

the solicitors in the chain

and all financial advisors

including a weekly sales

of sales

in the chain of sales

progression report

Sales Memorandum & Sales Progression Report

MME financially qualify the potential buyer and

MME agree a sale price

MME issues the Sales

thoroughly any chain of

and advise you

Memorandum

sales

MME endeavour to resolve any potential

Contracts exchanged

issues ensuring deadline

and legal completion

dates are adhered to as

date agreed

The property legally completes

best as possible

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Your KPIs Using the latest software, Power BI, we are able to pull up statistics about your property portfolio in moments - as often as you require. It gives us an overview of an extensive range of data including: how many applications are received, proceedable applications, the average selling days of properties sold, how many properties have exchanged and completed, plus much more!

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81.34

81.66

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Keeping Your Teams Informed We understand that it is essential that your site teams know everything there is to know about the incentive schemes we offer and, to this end we will work closely with them, visiting sites on a regular basis to ensure they are on track and getting new team members up to speed.

Supporting You •

Assist with site launches by providing an MME team member

•

Supply printed and electronic literature for use by your team and as handouts to potential buyers

• Weekly email campaigns • Branded social media campaigns

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•

Assist with events, promotions and sales drives

•

Offer incentives to encourage site staff to promote the service

•

Run training workshops for as many team members as you want at a location that suits you

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About The Company

Our dedicated teams combine expertise with enthusiasm to provide bespoke solutions that fit each client’s requirements perfectly. We offer a beginning-to-end service to sell properties quickly and for the best possible price, ensuring complete customer satisfaction both for you and for your clients. Based in Essex, there are offices and agents across the UK able to provide a unique and personal service.

Moving Made Easy was founded in 2010 by a team of property experts with a shared belief in delivering unbeatable results and a passion for offering exceptional customer service. Moving Made Easy, now leads the way as an independent provider of Part Exchange and Assisted Sales services for the UK’s housebuilders.

Our Clients We work side-by-side with Sales Directors, supporting them at launch events, attending sales meetings, providing training, running email campaigns and devising regional competitions to incentivise and motivate their staff on site. The result? An effective, profitable partnership that ensures the very best customer experience on their road to buying their brand new home.

We work in partnership with many housebuilders. Here is a cross-section of some of the housebuilders we work alongside with.

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Southern Region 01787 222700 southernregion@mme.uk.com The Fairways, Earls Colne Business Park, Earls Colne, Essex CO6 2NS

Northern Region 0161 5075700 northernregion@mme.uk.com Landmark House, Station Road, Cheadle Hulme, Cheshire SK8 7BS

Western Region 01823 211230 westernregion@mme.uk.com Aintree House, Blackbrook Avenue, Blackbrook Business Park, Taunton TA1 2PX

moving-madeeasy.co.uk @movingmadeeasyltd Moving Made Easy 2019 E&OE

@moving_madeeasy

@movingmadeeasy

@moving_madeeasy