MICC Corporate Plan 2018

2018 –2023

Contents

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Mayor’s message Our region Our community Our leaders Our Priorities & Strategies People and communities Prosperous and supportive economy Services and infrastructure Healthy environment Ethical & Inclusive governance

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Strategic Framework

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Disclaimer: Every effort has been made to ensure this publication is free from error and/or omission at the date of printing.

Council takes no responsibility for the loss occasioned to any person or organisation acting or refraining from action as a result of information contained in this publication.

Our vision Making our good city great, through innovation, diversification and cultural enhancement.

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Mayor’s message I am pleased to present Mount Isa City Council’s Corporate Plan for 2018—2023.

This document plays a vital role in shaping the future of Mount Isa over the next five years and well into the future. It identifies local and regional challenges and opportunities for our city.

As a council we will work together with the community to create a strong and exciting future for Mount Isa. This Corporate Plan sets a new level of accountability for this Council, with a clearer vision than ever before, and gives greater clarity to Council operations, and serves as our road map for the future.

This Plan explains the strategic planning framework Council has used to translate the community's vision into action. The service delivery priorities for the next five years are People and Communities, Prosperous and Supportive Economy, Services and Infrastructure, Healthy Environment, and Ethical and Inclusive Governance.

Council is committed to diversifying our region in order to promote long term growth, opportunity and prosperity. We will continue to strengthen our working relationships to increase investment opportunities and to ultimately deliver better outcomes for the region.

As the Mayor of this city, I look forward to working alongside my team, and the community, to shape a city and a region that we can all be proud of.

Cr Joyce McCulloch Mayor of Mount Isa

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Our region Shaped by its rich mineral bounty and mining heritage, Mount Isa is a city unlike any other. From humble origins more than 90 years ago, Mount Isa has grown into a progressive city in the centre of Queensland’s desert heart, one of many of Mount Isa’s unique qualities.

Located 1,829km from Brisbane, and 883km inland from Townsville, the closest major city, Mount Isa is the administrative, commercial and industrial centre for Queensland’s North West.

Located in prime cattle country, the city has enjoyed longevity unheard of when it comes to typical mining communities.

But Mount Isa is not just about mining. It is a family friendly city, rich with community pride. Mount Isa is a land of opportunity with regard to career, education, and lifestyle.

Mount Isa is the major service centre of the region and well equipped to meet the needs of residents and tourists alike with all the services and amenities you would find in any other modern city.

With no shortage of wide open spaces, red soil desertscapes, distinctive wildlife and places to explore and experience, the Isa is a must-visit on every traveller’s agenda.

Mount Isa is a vibrant, multicultural place, which attracts people from all corners of the globe, who have made this beautiful outback city their home.

City profile

Location

Extends from the Selwyn Ranges (head of the Leichhardt River) to the Northern Territory border on the Barkly Tableland (head of the Georgina River).

Equidistant between Brisbane and Darwin.

Area

43,310 sq km

Population

Approx 22, 500

State electorate

Traeger

Federal division

Kennedy

Traditional owners

Kalkadoon and Indjilandji Tribes

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Our community From humble beginnings more than 90 years ago Mount Isa has become a vibrant and progressive city that is synonymous with excellence in mining and lifestyle.

History In 1923 lone prospector John Campbell Miles first stumbled upon rich mineral ore near the Leichhardt River and named his discovery after the Mount Ida goldfield in Western Australia.

Between 1923 and 1963 Local Government was administered by Cloncurry Shire Council until Mount Isa Shire Council was created July 1 1963.

City status was proclaimed on May 30 1968 when Mount Isa's population officially exceeded 18,000.

Significant population growth in the area continued to its peak of approximately 33,000 in 1973 .

Today, Mount Isa City Council passionately supports local industry and commerce, advocates for regional economic development, operates tourism and entertainment facilities and provides for the needs of residents and visitors alike. Council remains committed to making Mount Isa Queensland’s most liveable city and the major regional centre in the nation.

Lifestyle and climate Not just about mining, Mount Isa today is a family friendly city, rich with community pride and a land of opportunity with regard to career, education, and lifestyle. With the $4.25 million all-abilities Family Fun Park opened in June 2009, award winning Buchanan Park and ample retail and shopping facilities, Mount Isa has a wide variety of attractions that make visiting, living, and working in the city so appealing.

The many hardships caused by the remote, rural and arid environment experienced by early pioneers are now a thing of the past. Mount Isa enjoys a hot, dry desert climate with year-round weather facilitating outdoor activities. This has fostered an active community with a strong focus on sports and camping and allows people to enjoy the bountiful natural heritage of the region.

Our community vision We seek to create a city shaped by its unique geographical location that aspires to a high quality of life and prosperous future supported by a growing mining and minerals processing sector, expanding tourist trade and sustainable rural, commercial and industrial business.

Our values:

People of Mount Isa by age 6

Honesty Accountability Quality services Equity and justice Working in partnership with our community

QBL framework

Key visions

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Our leaders Elected members Elected in 2016, Mount Isa’s Council representatives form the city’s leadership core, each Councillor taking on responsibility for their own interest area portfolio.

Mayor Joyce McCulloch

Cr Peta MacRae Cr Phil Barwick

Community Development, Sport, Recreation, and Youth

(Deputy Mayor) Finance and Administration

Cr George Fortune Development and Land Use

Cr Jean Ferris Beautification, Parks/Gardens, Library

Cr Paul Stretton Environmental Management

Cr Mick Tully Works and Camooweal

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Our leaders Senior executive team Forming the internal leadership core of Mount Isa City Council are our senior executive directors. Council is structured into three streams of operational imperative, responsible to each of our three senior executives, allowing the organisation to better focus on key areas and remain responsive to local and macro trends.

Chief Executive Officer

Governance

Promotion & Development

Director Engineering Services

Rural and Urban Roads

Parks & Gardens

Human Resources

Technical Services

Executive Services

Workshop

Economic Development

Concrete Services

Director Compliance & Utilities Services

Waste Management Services

Water & Sewer Services

Local Laws

Development & Land Use

Environmental Health

Workplace Health & Safety

Risk & Property Coordinator Customer Services

Payroll

Library

Revenue

Information Management

Information Technology

Finance

Acting Director Corporate & Financial Services

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Our Top Priorities & Strategies

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People & Communities

To establish safe and healthy communities with a strong sense of identity which supports the people and groups who work, live, play and visit here.

Prosperous & Supportive Economy

To develop a prosperous and diverse local economy which supports existing industry and encourages new and innovative business and practices.

Services & Infrastructure

To establish innovative and efficient infrastructure networks that services the local communities and industries.

Healthy Environment

To recognise, protect, manage and promote our unique natural environment to ensure the economic, environmental, social and cultural values are developed for long term sustainability.

Ethical & Inclusive Governance

To practice inclusive and ethical governance through proactive engagement with all sectors of the community, council and all levels of government.

People & Communities VISION To establish safe and healthy communities with a strong sense of identity which supports the people and groups who work, live, play and visit here.

PRIORITY 1.1 A healthy and safe community with continually improving access to high quality services with provisions for a safe community

PRIORITY 1.2 Access to high quality education opportunities, contemporary training and support services

STRATEGIES:  Encourage community and government initiatives which promote a healthy lifestyle, exercise and well-being. 

Advocate on behalf of the community for a proactive approach to the supply and provision of general health care, hospital services and allied health practices.



Collaborate with Police, relevant stakeholders and community to keep our city safe through organisations and urban design.

STRATEGIES:  Encourage consultation with industry, community and the wider region with respect to localised training opportunities and needs. 

Investigate the provision of increased opportunities for the youth to undertake practical training.



Work with government, support services and local industry to advocate for initiatives to retain the youth population, including improved education and training opportunities.

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People & Communities PRIORITY 1.3 Promote, celebrate and recognise our indigenous heritage, local history and diverse cultures

PRIORITY 1.4 Promote Mount Isa as a place where people want to live, learn, work and visit

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STRATEGIES:  Work with the local Aboriginal community to assist in preserving indigenous culture and values in the area where opportunities exist. 

Promote cultural heritage of the area to the community and visitors.



Encourage social inclusion and celebration of diversity.

STRATEGIES:  Work in conjunction with MIETV and other stakeholders to provide a wide range of cultural and entertainment activities for all to enjoy. 

Support sporting clubs and other community groups to ensure a wide range of organised and lifestyle activities.



Encourage individuals and families to embrace our city as their home in preference to fly in– fly out lifestyle.

Prosperous & Supportive Economy VISION To develop a prosperous and diverse local economy which supports existing industry and encourages new and innovative business and practices.

PRIORITY 2.1 Grow a diverse local economy

PRIORITY 2.2 Develop a thriving tourism economy

STRATEGIES:  Support and encourage opportunities for diversification of businesses and industries in the city and region. 

Promote the city as a regional hub for both the resources sector and nonresources industries, aligned with broader regional economic objectives.



Encourage and support value adding strategies to existing industries, resources sector and business sectors.

STRATEGIES:  Encourage and assist in facilitating the promotion and expansion of the tourism industry in Mount Isa. 

Maximise the use of local tourism venues and infrastructure through responsible management.



Promote the natural attractions of Mount Isa and the North West generally.

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Prosperous & Supportive Economy PRIORITY 2.3 Establish better community spaces including enhancing the CBD

PRIORITY 2.4 Leadership role in creating and developing a key stakeholders’ hub for economic diversification

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STRATEGIES:  Pursue expansion of the current Council initiated CBD improvements beyond West Street. 

Prepare a master plan to develop a network of community spaces, including the CBD.



Encourage and support community and cultural groups to integrate activities throughout the city for community benefit.

STRATEGIES:  Construct and lead a key stakeholders’ hub with the primary focus of economic diversification. 

Collaborate closely with peak bodies and industry to integrate practical strategies for new business activity or enhancing existing businesses.



Actively lobby governments and other sectors for developing the city into a regional hub.

Services & Infrastructure VISION To establish innovative and efficient infrastructure networks that services the local communities and industries.

PRIORITY 3.1 Ensure well maintained and reliable infrastructure networks

STRATEGIES:  Work with all associated government departments and advocate for improvements to state roads throughout Mount Isa and beyond, including key haulage routes. 

Maintain and improve the local water and sewer supply networks to ensure provision and supply is sufficient to meet current and projected growth and demand.



Develop and improve the removal, recycling and processing of waste whilst maintaining compliance with the regulations.

PRIORITY 3.2 Ensure sustainable asset management planning

STRATEGIES:  Develop and implement a Council Asset Management Plan to identify the ongoing maintenance requirements of existing assets. 

Identify needs for future infrastructure development based on local and regional service and growth projections.

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Services & Infrastructure PRIORITY 3.3 Provide well maintained and functional network of public amenities

STRATEGIES:  Provide governance and oversee the management of all Council’s facilities ensuring they are clean, well maintained, safe and attractive. 

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Identify gaps and rationalise existing facilities.

Healthy Environment VISION To recognise, protect, manage and promote our unique natural environment to ensure the economic, environmental, social and cultural values are developed for long term sustainability.

PRIORITY 4.1 Sustainably manage and promote the extensive natural resources base in Mount Isa and Camooweal

PRIORITY 4.2 Recognise and protect our unique natural Environment

STRATEGIES: 

Encourage development promoting environmentally responsible and sustainable industry.

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Identify and protect key resource areas from encroachment by incompatible development and land use.

STRATEGIES: 

Encourage utilisation objectives for development which achieve water efficiency.

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Encourage best practice for waste water and storm water management.

Ensure all environmental and protective legislative requirements are met.

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PRIORITY 4.3 Council facilitate and educate residents and visitors to adopt healthy lifestyles with a positive environmental outlook

STRATEGIES: 

Encourage residents, businesses, landowners and visitors to actively engage in sustainability and conservation initiatives.



Promote positive approach to exercise and healthy lifestyle.



Review Council's in-house environmental initiatives and implement improvements.

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Ethical & Inclusive Governance VISION To practice inclusive and ethical governance through proactive engagement with all sectors of the community, council and all levels of government.

PRIORITY 5.1 Incorporate ethical sustainable and responsible financial planning

PRIORITY 5.2 Enable our community to be actively informed and educated encouraging local contribution to decision making

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STRATEGIES:  Actively pursue opportunities to supplement Council revenues by state and federal government grants, publicprivate partnerships, and voluntary participation via general or more specific funding avenues. 

Implement well-managed Council spending and financial management through facilitated internal audit and budgetary meetings.



Ensure transparency and accountability is evident in all Council decisions and reports in accordance with Local Government Act and Regulations.

STRATEGIES:  Implement innovative communication methods to encourage the community to attend and contribute to public consultation and information events.

Ethical & Inclusive Governance PRIORITY 5.3 Demonstrate inclusive, innovative, robust and forward thinking decision making and leadership

PRIORITY 5.4 Ensure community representation is diverse and encompasses different cultures and minority groups

STRATEGIES:  Ensure stakeholders are engaged in relevant Council decisions. 

Set relevant milestones which are regularly reviewed.

STRATEGIES:  Encourage participation from diverse cultural backgrounds in decision making processes.

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UNIQUE GROWTH HEALTHY SUPPORTIVE LIVEABLE WELCOMING SERVICES PROSPEROUS DIVERSE SAFE ACTIVE COMMUNITY FAMILY VIBRANT ENVIRONMENT FUTURE ETHICAL BALANCE INCLUSIVE RESPONSIBLE LIFESTYLE OPPORTUNITY RESOURCES CULTURE

Strategic Planning Framework The Council operates within a Strategic Planning Framework and strategic alignment contributes to the overall performance of the organisation. Our staff develop a clear sense of purpose when they see an alignment from the work that they do, to the strategic direction and long term vision of the city and Region. This Corporate Plan and the strategic direction laid out in this plan sets a clear path to our new long term vision.

Our people will need to be innovative and adopt to technological changes and plan initiatives to position Mount Isa City as the Regional Hub for the resources sector and non-resources industries in North-West Queensland. Our people will also need to adopt a continuous improvement approach, by implementing a regular review to enhance and deliver quality services and assets.

The model below represents the strategic framework at council and the relationships that exist from other plans.

All of our work should align to the city vision and the priorities laid out in this Corporate Plan