Rent Stabilization News
For Mobile Home Residents
Why am I Receiving this Letter?
This newsletter is in your mailbox because you live in a mobile home covered by the Mobile Home Rent Stabilization Ordinance (MHRSO).
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• MHRSO and relocation Assistance Basics
• Rent Increases
• Supportive Services
• Required Information Sheet
• Anti-Retaliation and Anti-Harassment regulations
• Housing Help Center for Tenants
• Mediation for Mobile Home Park Owners and Residents
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• Upcoming Workshops
• Major Division Updates Rent Stabilization Division Contact
The MHRSO provides rent stabilization for both mobile home owners and mobile home tenants*. It also provides eviction protections for mobile home tenants while protecting the rights of park owners and mobile home landlords to receive a fair return sufficient to cover increases in costs.
MHRSO and Relocation Assistance Basics
Eviction Protections
All space rent increases and mobile home rent increases are limited by law
Rent increases are limited to a certain percent every year
Only one increase can be given every 12 months
Increases can only be given if the landlord is in compliance with the law
Both mobile home park owners/landlords and residents can request individual rent increase or decrease adjustments from the City through a petition process
*Mobile Home Tenants are tenants renting a mobile home.
Tenants cannot be asked to move out without a just cause
Landlords must notify tenants of the reason in a written letter
A tenant can only be evicted for 9 lawful reasons (“just causes”):
• Failure to Pay Rent
• Breach of Lease
• Nuisance
• Criminal Activity
• Failure to Give Access
• Necessary Repairs
• Owner Move-in
• Demolition
• Withdrawal from Market
The State’s Mobilehome Residency Law (MRL) provides similar protections for mobile home owners
Relocation Assistance
The MHRSO requires Mobile Home Park Owners and Landlords to offer tenants relocation assistance if they evict renters for the following reasons:
• Necessary Repairs
• Owner Move-in
• Demolition
• Withdrawal from Market
If tenants qualify, they receive money and other support when terminated.
State Law provides relocation protections for mobile home owners.
Learn about available resources in Mountain View
Emergency Financial (Rent and Utilities) Assistance – Community Services Agency
Provides qualifying tenants/residents with rental assistance and other assistance to stabilize their situation.
Food & Nutrition Center - Community Services Agency
CSA offers food items including fresh dairy and produce to those in need CSA’s Food & Nutrition Center is open three days/week so individuals and families can receive nutritious food to stretch their budgets and minimize food-insecurity.
Senior Case Management - Community Services Agency
CSA has a staff of geriatric social worker/case managers to provide in-home assessments, counseling and referrals for community resources to help seniors
For more information about the Community Services Agency, go to csacares.org
Forgivable Loans for Mobile Home Repairs – Habitat for Humanity
Avoid costly emergencies down the line by making your home repairs with Habitat for Humanity Funds are available on a firstcome, first-served basis No monthly payments: 0% interest; forgivable deferred loans
CALL: 510-803-3388
EMAIL: HomeRepair@HabitatEBSV.org habitatebsv.org
How much can my rent be increased?
The MHRSO limits rent increases for both space rent and mobile home rent to the Annual General Adjustment (AGA), a rent increase based on inflation and approved by the Rental Housing Committee (RHC). Mobile Home Park Owners and Landlords (collectively "landlords") may give this annual rent increase from September 1 through August 31 of each year
2026 AGA: 1.5% (September 1, 2026 –August 31, 2027)
Banked Increases
If no increase is given, mobile home landlords may bank the increase and give it in a later year, together with the AGA for that year, for a total increase of up to 10%. Banked increase notices require specific mandatory language for the tenant, and copies must be sent to the City within 7 days of serving the notice on the tenant. Qualifying tenants can file a Tenant Hardship Petition to request an exemption from banked increases.
When can my rent be increased?
A landlord may increase rent when in compliance with the law:
• At least 12 months since the last rent increase
• Annual Space Rental Fees are paid
• Property is registered with the City at mvrent.mountainview.gov
• Landlord is otherwise in compliance with the MHRSO Allowable rent increases pursuant to the MHRSO shall become effective only after the mobile home park owner or landlord provides the mobile home tenant or mobile homeowner at least 30 days’ advance written Notice of Rent Increase pursuant to state law.
MHRSO Information Sheet
At the start of a lease and with every notice of rent increase, mobile home landlords must provide an MRHSO Information Sheet to the mobile home tenant or mobile homeowner
An updated version of this form can be found at: bit.ly/MHRSO-forms
Anti-Retaliation and Anti-Harassment regulations
If your rental space or mobile home is covered by the MHRSO, there are rules to protect mobile home residents from harassment and retaliation by their mobile home park owner or landlord. These rules support residents when they exercise their rights such as asking for repairs, reporting code violations, or joining a tenant organization.
MHRSO Regulations prohibit landlords from engaging in certain acts or failing to perform certain acts related to a tenancy in Bad Faith, such as:
• Threatening to evict a resident without a lawful reason
• Not making necessary repairs or turning off services like heat, water, or electricity.
• Entering a resident’s home without proper notice
• Pressuring a resident to vacate or relinquish their rights
• Using threatening, intimidating, or unwelcome language
• Threatening to release or releasing a resident’s private information, including their residence, immigration status, or social security number.
Landlords who violate the MHRSO Regulations may be held liable for damages. If a landlord harasses or retaliates against a resident for exercising their rights, the regulations specify legal options and protections available to residents.
For more information, visit: bit.ly/MV-antiretaliation
Contact the Program Today!
Housing Help Center
The Housing Help Center connects mobile home residents in Mountain View with support services and housing resources.
• Housing Programs: Learn about rent stabilization, apply for affordable housing, and connect with rental assistance programs
• Eviction Questions: Review eviction notices and the eviction process with staff to understand what's happening and the potential outcomes
• Legal Resources: Connect to legal resources and assistance
• Support Services: Get information on food distribution, financial assistance, mediation, homelessness prevention resources and more 1st and 3rd Thursdays of the month! 6-8 p.m.
298 Escuela Ave. Mountain View, CA Walk-ins welcome
You can also choose to attend virtually during clinic hours at: mountainview.gov/housinghelpclinics
Clinics are bilingual in English and Spanish. Email mvrent@mountainview.gov to request other languages 48 hours in advance
Mediation for Mobile Home Park Owners and Residents
Don’tknowhowtosolveanissueyouhavewithyourlandlordorneighbor?TryMediation!
The Mountain View Mediation Program provides free dispute resolution services for Mobile Home Park Owners, Landlords, and Residents in Mountain View As possible solutions arise, trained mediators help guide participants toward a resolution of their own making.
It’s fast, confidential, free and effective!
Successfully resolved cases include: mediate4mv@housing.org
650- 960-0495
• Park Owner/Landlord & Resident issues
• Noise complaints
• Roommate conflicts
• Neighbor issues
• Security deposit issues
City of Mountain View
298 Escuela Ave Mountain View, CA 94040
ADDRESS CORRECTION
REQUESTED
Upcoming Workshops
I Got a Rent Increase...What's Next?
• August 14th, 2026 |6:00 p.m | Virtual
What to Know About Affordable and Below Market Rate Housing
• September 1st, 2026, 2026 |6:00 p.m. | Virtual
Understanding Anti-Harassment and Anti-Retaliation Protections
• September 15th, 2026 |6:00 p.m | Virtual
CSA Resources: Learn about the Community Services Agency (CSA) in Mountain View
• October 6th, 2026 |6:00 p.m |Virtual
Rent Stabilization 101 (Senior Focused)
• October 22nd, 2026 |1:00 p.m. |Senior Center Social Hal
Mobile Home Rent Stabilization 101
• November 10th, 2026 |6:00 p.m. | Virtual
For virtual webinars, go to mountainview.gov/rspwebinars
City of Mountain View Rent Stabilization Division Updates
• Allowed Rent Increase as of September 1, 2026: The maximum rent increase from September 1, 2026 to August 31, 2027 is 1.5% for MHRSO spaces and/or mobile home units.
• Required Information Sheet: The MHRSO requires that residents be provided with an Information Sheet at the beginning of their tenancy and with each rent increase notice: bit.ly/MHRSO-forms
• Anti Retaliation and Anti-Harassment Regulations: If your mobile home or rental is covered by the MHRSO, there are rules to protect tenants from harassment and retaliation by their landlord.