Rent Stabilization Program Monthly Status Report FY 2020-21
Mountainview.gov/rentstabilization
Community Outreach and Education Information Requests and Public Inquiries*
1129
Public Inquiry Topics
Subset: COVID-19 Related 276
Public Inquiries Made
172
116
169 116
77
106 97
Tenant: 624| Landlord: 430 Other: 75
61
46
41 38
38
19
Bilingual Services via Helpline (Spanish as Primary Language)
17 8
178
19
6 1
(16% of all inquires)
18
2 0 0
100
200
0
300
20
40
60
80
100
Community Workshops and Trainings, Office Hours, Events and Outreach Workshop and, Trainings, Office Hours, Events
Outreach
3
66
45
Workshops
Office Hours
In-person Rent Relief Events
508
40
46
Attendees
Attendees
Attendees
8 Mailings
16 MV Voice Ads
34
648
Email Updates
Email Subscribers
Mediations and Conciliations The Mountain View Rental Housing Helpline and the Mountain View Mediation Program assist the Rent Stabilization Program by providing free mediation and conciliation services to landlords and tenants in Mountain View. These services help people come together to talk about and potentially solve their disputes in a controlled environment with the help of trained volunteer mediators. They help to resolve issues for rental properties in Mountain View, reducing the number of petitions filed with the City.
113 Mediations and Conciliations
111 of 113 Resolved (2 Pending)