Apartment Building Insurance Claims-What You Need to Know If you own an apartment building, you could have to manage an insurance claim when your property sustains damage. That can be stressful for property managers and owners, particularly if there is property damage that impacts tenants, repairs and day-to-day operations. This infographic will give you five tips to make a claim a little easier, including everything from taking photos to reading your policy and reporting damage in a timely manner.