45 Years of Care, Compassion, and Community
Annual Report
2025
TABLE OF CONTENTS 01
Letter from the Chief Executive Officer
02
Mission, Vision, and Core Values
03
Board of Directors
04
Montgomery Kids
05
Casey House
06
45 years of Gentling the Journey Timeline
08
Palliative Care and Bereavement
09
Community & Volunteers
10
Treasurer’s Report
11
Financials
12
2025 by the Numbers
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Thank You For Your Support!
LETTER FROM THE CHIEF EXECUTIVE OFFICER “Lighting the Way” – Celebrating 45 Years Dear Friends, It is an honor to write to you for the first time as Chief Executive Officer of Montgomery & Prince George’s Hospice. Over the past year, I have had the privilege of serving in an interim capacity – listening, learning, and witnessing firsthand the extraordinary compassion and commitment that define this organization. Today, as we celebrate our 45th anniversary under the theme Lighting the Way, I am deeply inspired by the legacy entrusted to us and energized by the path ahead. For nearly half a century, this organization has been a steady light for individuals and families navigating some of life’s most vulnerable moments. That light is carried forward every day by our clinical teams, volunteers, staff, and supporters. Each of you plays a vital role in ensuring that no one faces serious illness, end of life, or grief alone. I am profoundly grateful for the trust you place in us and for the partnership that sustains our mission. As we look to the future, my vision is rooted in both continuity and growth: to honor the excellence that has defined Montgomery & Prince George’s Hospice while thoughtfully evolving to meet the changing needs of our community. One of my foremost priorities is expanding earlier access to hospice and palliative care for Montgomery and Prince George’s counties. We know that our patients often enroll in hospice late in their disease trajectory. By increasing awareness and helping to ensure further upstream referrals, we will meet patients and families where they are on their respective life journey. To support this work, we will also invest in our people. The complexity of hospice and palliative care continues to evolve, and our clinical staff must be equipped with the latest training, tools, and knowledge. Expanding educational opportunities and professional development is essential, not only to enhance the care we provide, but to support and sustain the dedicated professionals who make our mission possible. Equally important is strengthening the financial foundation of our organization. Like many healthcare providers, we operate in a challenging and dynamic environment. Ensuring long-term stability will require thoughtful stewardship, strategic growth, and continued partnership with our donors and community stakeholders. With a strong and sustainable financial base, we can continue to innovate, expand our reach, and deliver the highest quality care for generations to come. As we mark this milestone year, we are reminded that “Lighting the Way” is both a reflection of our past and a call to action for our future. It is about leading with compassion, advancing with purpose, and ensuring that our light reaches every individual and family who needs it. Thank you for walking alongside us. Through your generosity, your advocacy, and your belief in this mission, together we will continue to light the way. With gratitude, Dr. Lee-Anne West Chief Executive Officer
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MISSION
VISION
To gentle the journey through serious illness and loss with skill and compassion.
To bring comfort by providing the best care to our community’s multicultural residents who are facing serious illness and loss. To be the best workplace for staff and volunteers.
CORE VALUES • Unconditional Compassion: Compassionate care, partnered with professional excellence, is the heart of our service.
• Dignity of the Dying: We affirm the right of our patients to be treated with respect, and to be honored as unique individuals.
• Dedication: We are committed and privileged to ease the burdens and challenges that our patients and families face.
• Collaboration: Mutual respect, empathy, and trust unite us in providing care. • Stewardship: We will carefully and responsibly manage resources entrusted to our care. • Innovation: We will continually explore new ideas, services, and solutions to serve our community and position our organization as a center of clinical excellence.
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Montgomery & Prince George’s Hospice | Annual Report 2025
LETTER FROM THE CHAIR OF THE BOARD OF DIRECTORS Dear Friends, As we celebrate the 45th anniversary of Montgomery & Prince George’s Hospice, I am filled with gratitude for the patients, families, volunteers, donors, staff, and community partners who make our mission possible. For 45 years, we have provided compassionate care and support to those facing serious illness, end of life, and grief. During 2025, we reached several important milestones that position us for an even stronger future. We partnered with the Eugene B. Casey Foundation to establish the Casey House Nurses Endowment through their generous $1 million matching gift commitment; achieved CHAP* reaccreditation, affirming our commitment to the highest standards of quality, safety, and person-centered care; and secured a larger office facility that will allow us to expand clinical training to better respond to community needs. The year also marked an important leadership transition as the Board appointed Dr. LeeAnne West as Chief Executive Officer. We are confident in her vision and excited for the future of our organization under her guidance. The theme of our anniversary year, Lighting the Way, reflects both our proud history and our commitment to those we will serve in the years ahead. On behalf of the Board of Directors, thank you for your trust, generosity, and partnership. With gratitude, Justin G. Reaves Chair, Board of Directors *CHAP is the Community Health Accreditation Partner, an independent non-profit that accredits home and community base healthcare organizations.
BOARD OF DIRECTORS Officers
Directors:
Justin G. Reaves – Chair Managing Director at Daniel Eke and Associates, P.C.
Angela Graham – President & CEO of Quality Biological
Shobhana Sharma – Secretary President & CEO founder of Environment Management Services, Inc.
Aja Jere Jenkins – Senior Director, People & Culture at National Recreation and Park Association
Francisco Nugent – Treasurer CEO at Nugent Mortgage Corp. Diane K. Kuwamura, Esq. – Immediate Past Chair Principal at Kuwamura Law Group, P.A. Lee-Anne West, MD – President & CEO at Montgomery & Prince George’s Hospice
Shady Jadali – Associate VP at CIBC
David Miller – Chief Executive Officer Monumental Post Acute Care at Woodside Park Janelle Mirabeau – Family Program Director at Insight Meditation Community of Washington Devang Shah, Esq. – Managing Partner, Law Office of Shah and Kishore Joy Sistrunk – President & CEO at Premier Group at National Council of Aging Daniel Rutherford Wilson – Senior Director of Government Affairs and Advocacy
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MONTGOMERY KIDS The Montgomery Kids team continued its commitment to providing compassionate, specialized care for children with serious illnesses and support for the families who love them. Throughout 2025, MKids partnered with community organizations and healthcare providers to improve quality of life for pediatric patients across Montgomery and Prince George’s Counties. Through collaborations with local Infants and Toddlers programs, many of our youngest patients received enhanced physical, speech, and developmental therapies that supported both comfort and daily functioning. Our participation in the Model Waiver and Rare and Expensive Case Management (REM) programs allowed families caring for medically complex children to receive skilled nursing support and much-needed respite from the ongoing demands of caregiving. Recognizing that care extends beyond medicine, the MKids team also partnered with local food banks, churches, and volunteers to help provide healthy meals to families experiencing food insecurity. We are especially grateful to the volunteers in Prince George’s County who regularly delivered meals and supplies directly to families in need.
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Montgomery & Prince George’s Hospice | Annual Report 2025
CASEY HOUSE As Montgomery County’s only freestanding inpatient hospice facility, Casey House provides around-the-clock medical care in a warm and welcoming environment designed to feel more like home than a hospital. In 2025, our dedicated nurses, physicians, aides, counselors, and volunteers provided nearly 4,000 patient days of care to patients and families facing serious illness and end-of-life journeys. Casey House offers comfort, dignity, expert symptom management, and compassionate support at moments when families need it most. For 25 years, Casey House has remained a place of peace, comfort, and extraordinary care for our community.
… thank you for your fortifying kindness, gentleness, presence during our family’s ordeal of watching the life ebb out of my wonderful father day by day. The whole team provided just what we needed, just when we needed it…. Maria
…My Aunt and I didn’t even know about your existence until Suburban Hospital let us know. Your caring toward my mother was almost perfect! May God Bless you and thank you for everything. Anonymous
Thank you for your compassionate dignified and attentive care you gave my mom in her final days, your kindness brought comfort not only to her, but also our family, we are profoundly thankful for the patience, gentleness and respect you showed with every interaction…. Eddie
To the entire staff of Casey House, … thank you for the extraordinary care and kindness you gave our mother during our final days. We truly thank you from the bottom of our hearts. The H. Family
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45 YEARS OF GENTLING THE JOURNEY 1981 – Montgomery Hospice is founded with a mission to provide compassionate, expert end-of-life care.
1995 – Bereavement Care Services are launched, expanding support to families navigating grief and loss.
2009 – Services expand into Prince George’s County, increasing access to hospice and palliative care across the region.
2020 – The organization leads
through the COVID-19 pandemic, adapting care to meet evolving community needs.
2024 – Casey House 2024 – The organization honors the retirement of longest-standing CEO Ann Mitchell, recognizing her lasting impact on growth and compassionate care.
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celebrates its 25th anniversary. The Casey House Pledge Challenge is launched to support the future of nursing and caregiving excellence.
1999 – Casey House
opens, offering inpatient hospice care and short-term respite for caregivers.
2001 – We established Palliative Medicine Consultants of Greater Washington to support people earlier in their illness.
2024 – Prince George’s
Hospice celebrates 5 years of service, marking a growing impact in the community.
2025 – The organization rebrands to Montgomery & Prince George’s Hospice and introduces a new logo and unified identity.
2026 – Celebrates 45 years of compassionate care, innovation, and community impact hosting its first gala in 8 years Lighting the Way: A Night to Remember (Oct 17th)
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PALLIATIVE CARE Montgomery & Prince George’s Hospice offers specialized palliative care for people living with chronic or advanced illness no matter their age, stage, or prognosis. We do this through Palliative Medicine of Greater Washington (PMC) is part of the Montgomery Hospice, Inc. family. In 2025, our trained team of doctors and nurse practitioners provided a range of physical, psychosocial care and guidance to 175 patients and their caregivers.
BEREAVEMENT At Montgomery & Prince George’s Hospice, we understand that end-of-life care is more than just attending to physical comfort, that is why we have counselors on our team to guide patients along their emotional and spiritual journey. Mi Sook Ahn is one who shares her experience working with patients. “One of the most unforgettable moments was when I heard about the death of one of my long-term patients. The patient was in my care team for over two years, from Hospice at Home Care to the [Casey House] Facility Team. Through shared stories of his life and spiritual journey, ups and downs, hymnal singing and prayer, and compassionate presence, we formed a deep connection that went far beyond caregiving. Walking alongside patients and loved ones during life’s most sacred and challenging moments continues to teach me the power of compassion, listening, and simple presence when words are not enough.”
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Montgomery & Prince George’s Hospice | Annual Report 2025
COMMUNITY & VOLUNTEERS Rockville Proclamation Montgomery & Prince George’s Hospice was pleased to be honored by the Rockville Town Council with a proclamation announcing National Hospice and Palliative Care Month.
Tree of Lights
Volunteers
Each year, Montgomery & Prince George’s Hospice families, staff, and community members gather to view the lighting of a tree on the grounds of Casey House. Some participants hang a special ceramic angel in memory of a loved one as part of this annual tradition of remembrance and celebration.
We operate the largest hospice volunteer program in Montgomery County, now expanded into Prince George’s County. Volunteers enhance our care with compassion and dedication, working alongside skilled hospice professionals and bereavement counselors.
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TREASURER’S REPORT Montgomery Hospice Inc. (MHI) maintains a stable and strong financial position, and the organization’s future financial outlook remains positive. During the second half of 2025, MHI experienced a modest decline in patient census compared to the first half of the year. This decrease was a result of an intentional strategic shift in the organization’s market approach. Historically, MHI has relied heavily on hospital systems as its primary referral source. Recognizing the risks of this dependency, leadership initiated a deliberate transition toward a more diversified referral network. This strategy focuses on expanding relationships with physician practices, post acute care facilities (including nursing homes, assisted living communities, and rehabilitation centers), as well as community and social service organizations. As part of this recalibration, MHI invested in additional staff training and operational adjustments to support the broader outreach model. These efforts, while essential for long term growth, contributed to a temporary dip in census during the transition period. Based on current trends and the anticipated impact of the expanded referral partnerships, MHI expects census levels to recover beginning in the second quarter of 2026. Overall, the organization is well positioned for continued financial strength and sustainable growth as it advances its strategic diversification efforts. In a year marked by market volatility, including shifting interest rate expectations and the renewed uncertainty created by global tariff adjustments that periodically pressured equities, the Investment Committee demonstrated exceptional stewardship of our portfolio. Their disciplined, long term strategy, grounded in diversification, and consistent review allowed Montgomery & Prince George’s Hospice to navigate both the surges and the pullbacks of the 2025 market with confidence. Despite these issues, the committee’s prudent oversight contributed to our strong 12.7% portfolio growth, reinforcing our commitment to safeguarding the resources entrusted to us in support of our mission. As a community-integrated non-profit hospice, we were proud to have helped patients and families with limited insurance through our robust Charity Care program by providing over $1.0M in uncompensated services. This was made possible by the nearly $2.2M we received in donations, grants, and bequests. The Board and management team, along with our staff and volunteers, look forward to building on the successes of 2025 and to our staunch commitment to being excellent financial stewards of insurance reimbursement and the donations, and the trust you place in us to care for our community’s seriously ill and grieving members. Francisco Nugent, Treasurer (2024-present)
12.7% Portfolio Growth
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$1.0M
Uncompensated Services
$2.2M
Donations, Grants, and Bequests
Montgomery & Prince George’s Hospice | Annual Report 2025
FINANCIALS Revenue and Support Net Patient Revenue
$29,384,805
Funds Raised
$2,589,977
Other Revenue and Unrealized gain (loss)
$4,812,644
Total Revenue and Support
$36,787,426
Expenses Hospice Expenses
$31,364,470
Management and General
$2,324,268
Fundraising
$461,565
Total Operating Expenses
$34,150,303
Changes in Net Assets
$2,637,123
Statement of Financial Position Current Assets
$5,473,473
Investments
$35,423,596
Long-term lease liabilities
Fixed Assets and other Long-term Assets
$3,302,093
Net Assets
Total Assets
$44,199,162
Current Liabilities
Total Liabilities and Net Assets
$2,494,773
$27,180
$41,677,209
$44,199,162
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2025 BY THE NUMBERS Montgomery & Prince George’s Hospice reaches patients across demographics and the geography of the region, providing services that meet them where they are, including interdisciplinary care to adults at home and at Casey House, pediatric hospice, palliative care, volunteer support, veteran recognition, complementary therapies and community education.
2,613 Number of patients served
642
Casey House patients served
175
Palliative Medicine Consultant patients served
Volunteer Services
229
Active volunteers
7,370
Visits to 790 patients
200 45
Visits from Pet Companions
Veteran pinning ceremonies performed
Bereavement Services
4,545
Hospice family members received support
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922
Virtual counseling sessions
Montgomery & Prince George’s Hospice | Annual Report 2025
9,090
Counseling phone calls and mailings
THANK YOU FOR YOUR SUPPORT! Montgomery & Prince George’s Hospice is grateful to the many donors who contributed to our work in 2025. Your gifts are what enable us to provide much needed compassionate care to patients, and support their families and loved ones through their most difficult moments. We are pleased to recognize members of our Leadership Circle for their extraordinary support. Thank you for helping us gentle their journey!
$100,000 or more
Atlantic Union Bank
Hines-Rinaldi Funeral Home, LLC
Eugene B. Casey Foundation
Jeanette Akhter
Howard Chapel-Ridgeville United Methodist Church
Josef Bartos
$50,000 - $99,999 Anonymous Anonymous England Family Foundation Montgomery County Community Grant
$25,000 - $49,999 Ann Dorigan and Russell Wall Grace P. Huff (Estate of) Hospice Cup, Inc. Kay Family Foundation The McCutchen Foundation
Robert Bean Faye Bonner Ronald Boyd Robert L. Bremerman
Joseph Gawler’s Sons, LLC Christine B. Kelly Wilhelmina M. Levy-Jong and Dov J. Levy
Parke M. Brewer
Mary and Daniel Loughran Foundation, Inc.
Gary D. Cardarelli
Walter H. Magruder Jr.
Stephanie Conaghan
Mary Beth McKeever (Estate of)
Carol J. Cooper
Arnold Moorin
Cresa
Patterson William
Environmental Management Services, Inc.
Pettit Family Charitable Foundation
Family & Nursing Care Edward and Beryl Feinberg
Roger Olson
George Preston Marshall Foundation
Wolpoff Family Foundation, Inc.
Louise Gooding John Grady
$5,000 - $24,999
Elaine K. Haas
Anonymous
Deborah Hans
America’s Charities
Harwood House Thrift Shop
Quality Biological, Inc. Sagel Bloomfield Danzansky Goldberg Funeral Care, Inc. Shugar Foundation, Inc. The Nora Roberts Foundation Visiting Angels Catherine C. Wakelyn
Every donation is important and very much appreciated. We regret that space limitations prevents us from listing the 2,375 contributors who made gifts up to $4,999. The entire donor list can be viewed on our website at montgomeryhospice.org/donate-pg/. Thank you for your generosity!
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Non profit Organization U.S. Postage
PAID 700 King Farm Boulevard Suite 400 Rockville, MD 20850
Suburban MD Permit #2483
Phone: 301-921-4400 Fax: 301-921-4433
www.montgomeryhospice.org
Community Health Accreditation Partners (CHAP) The most experienced home and community-based accreditation program.
@MontgomeryHospiceInc Montgomery & Prince George’s Hospice |@MontHospice Annual Report 2025
@Montgomery-Hospice