8 minute read
Revlon Professional - Empowered Salons, a Spotlight on Success
from mochahair year19iss2
by mochagroup
Revlon Professional has long been more than just a brand—it’s a true business partner for salon owners who are passionate about their craft. Through the Empowered Salons program, Revlon Professional provides unwavering support, education, and a sense of community that helps salon owners take their businesses to the next level.
In this spotlight, we feature three incredible salon owners—Kristi Clifton of Salon76 in QLD, Nik Goutziotis of Amos Hair & ENA Hair in VIC, and Claude Mesiti of Mesaba Hair in NSW—who have embraced the Revlon Professional philosophy.
From education and mentorship to highperformance products and business growth strategies, these salon owners share how their partnership with Revlon Professional has shaped their journey.
Kristi Clifton - Salon76 QLD Salon76 is a space built from complete love for hairdressing, they are a busy salon where 90% of their business is colour work specialising in Blondes. They welcome every one of their guests as friends and family. Located in Upper Coomera Village, Upper Coomera at the base of the beautiful Tamborine Mountain in the Gold Coast hinterland.
Nik Goutziotis - Amos Hair & ENA Hair VIC Nik is the owner of two salons with his wife Amelia, Amos hair in Sandringham which is a multi-award-winning hair salon specialising in precision cutting, advanced hair colouring and hair extensions. At AMOS, they want their clients to enjoy the experience as much as they enjoy their new look, and they do their best to make every aspect of the time at the salon enjoyable. Also, Ena Hair in Cheltenham... where they take pride in the salon experience they provide alongside the beautiful hair they create.
Claude Mesiti - Mesaba Hair NSW
Mesaba Hair was born out of a long-standing friendship and a shared passion for the hairdressing industry. Claude Mesiti and Teresa Saba started as apprentice hairdressers and have grown into seasoned professionals with over 30 years of experience working together. They officially opened Mesaba Hair—just days before the COVID-19 lockdown in Sydney. It was a challenging time to launch a business, however their resilience and commitment carried them through.
Located in the vibrant community of North Ryde, Mesaba Hair sits among a charming strip of shops on Avon Road. They take pride in offering clients a welcoming, professional environment where they can experience top-tier hair services tailored to their individual needs.
Editor of Mocha Hair - Louise May chats with all three about their experiences with Revlon Professional, the impact on their salons, and their feedback on partnering with the brand.
How has Revlon Professional contributed to the growth and development of your salon?
KRISTI: Revlon professional has given me so much support and guidance, sometimes owning a salon can feel very lonely, but with Revlon Professional I no longer feel alone, I now feel like I’m part of making a difference again. Working with such amazing colours and products I really feel and see I’m giving my guests the very best.
NIK: Revlon has been a part of our business for 13 years now. They have always been supportive in growing our brand through training, and marketing. Also giving us the opportunity to go from 1 Salon to 2. The colour range has been super reliable, and our clients love it.
CLAUDE: Partnering with Revlon Professional has been instrumental in our salon’s growth and evolution. Their support extends far beyond product supply—it’s a true business partnership. Through professional development opportunities, personalised consultations, and hands-on creative workshops, Revlon Professional has provided us with invaluable industry insights. These have not only enhanced our creative direction but also helped us refine and elevate our business strategies.
We are particularly grateful for our Revlon Professional Business Representative, Denise McManus. Her wealth of knowledge and genuine investment in our success has been invaluable. Having a reliable and understanding industry expert as a sounding board and troubleshooter has been crucial in navigating the highs and lows of business ownership.
What advice would you give to other salon owners considering a partnership with Revlon Professional?
KRISTI: Don’t think twice, the community created by Revlon professional won’t leave you questioning your choice. They offer so much training and support, and they really do stand out, in my 25+ years in hairdressing and my 4.5years of owning a salon I’ve never had this level of faith in a company.
NIK: The advice I always give is that Revlon is reliable and a professionally run company. Their range is true to tone and easy to train up new and existing team members in. It’s uncomplicated and each tone has a use in your business.
CLAUDE: For salon owners considering a partnership with Revlon Professional, my biggest piece of advice is to establish clear, measurable, and attainable business goals. Having a strong mission that your team can align with will set the foundation for a productive and rewarding partnership.
When you enter this collaboration with clarity and direction, Revlon Professional matches you with a representative who can help bring your vision to life. Their team is approachable, knowledgeable, and genuinely invested in longterm success, offering more than just products— they provide mentorship and strategic support. Transparency and open communication are essential to building a thriving partnership. Revlon Professional fosters a culture of mutual respect and collaboration, ensuring that your achievements become their successes, and your challenges are tackled together. It’s not just a product collaboration—it’s a sincere and supportive partnership.
What aspects of the Empowered Salons program do you find most valuable?
KRISTI: The constant communication from not only Revlon but also fellow Empowered salon owners and I know I’ve said it before but it’s seriously a level of support I’ve ever experienced. It truly is about empowering each other and raising the bar together bringing quality hairdressing and standards back again.
NIK: The aspects I find most valuable are the sense of community they are creating; it allows other salons to openly discuss each other’s businesses and support each other. Also, the retreat is a great way to re inspire yourself and learn from leading business entrepreneurs.
CLAUDE: The Empowered Salons program is truly outstanding! Teresa and I are incredibly passionate about it. One of the most valuable aspects is the opportunity to network with other salon owners, collaborate on business strategies, and share solutions to industry-wide challenges. It’s more than just a program—it’s an extension of your business family, creating a positive and inspiring network of like-minded professionals.
The program keeps us informed about industry trends and emerging opportunities while offering invaluable mentorship. The annual conference is a highlight of our year! It challenges and reinvigorates us as business owners and seasoned professionals in our craft.
At Mesaba Hair, Teresa and I lead with the “dance floor and balcony” metaphor developed by leadership experts Ronald Heifetz, Marty Linsky, and Alexander Grashow. This concept teaches business owners and leaders to balance hands-on work (the dance floor) with strategic thinking (the balcony). The Empowered Salons conference gives us the time and space to step onto the balcony, review our business, strategise for the future, and equip ourselves with the tools, support, and knowledge to elevate our salon.
What sets Revlon Professional apart from other suppliers you’ve worked with?
KRISTI: There is no question unanswered, the line of communication is always open, having people to actually turn to that care you’re doing your best work, and supported.
NIK: They’re honest and understand the salon needs. They work with you in a non-BS approach.
CLAUDE: With over 40 years of experience in the hairdressing industry, Teresa and I have worked with many suppliers, each offering unique benefits. However, Revlon Professional stands out through its unparalleled support network and commitment to professional education. As a global brand, Revlon Professional has deep connections with industry experts, educational platforms, and high-quality training programs— not just for business owners but for salon staff as well. The additional support and education that come with a Revlon Professional partnership go beyond product supply. The Empowered Salons program alone is a game-changer and a compelling reason to explore this collaboration. It truly sets them apart in the industry.
How do your clients respond to the Revlon Professional products and services you offer?
KRISTI: Change it’s never easy but they are loving the quality of products and can see and feel the difference in their hair loving how shiny& healthy it feels even our blondes comment on how amazing and strong their hair feels after the change to Revlon Professional.
NIK: We have clients from the very beginning, and they love the range, as it will always cover their grey hair and leave their hair looking and feeling great. They also love all the free promotional gifts they send out too.
CLAUDE: Revlon is a household name in the beauty industry, but many clients are surprised to learn about Revlon Professional as an exclusive salon-only colour range. We love educating our clients on the benefits of Revlon Professional colour, and once they experience it firsthand, the feedback is overwhelmingly positive.
The quality, vibrancy, and longevity of the colour speak for themselves. Clients with diverse hair needs have been thrilled with the results—especially when paired with Revlon Professional’s take-home haircare line. The consistent quality of the products ensures that both hairdressers and clients alike recognise Revlon Professional as a leader in the industry. It’s a win for everyone!
www.revlonprofessional.com @revlonprofessionalaustralia
