Are Banking Services Changes for Good ? Is there anything to fear - 27 Feb 2021

LEADERS SPEAK SERIES

BY POND'S VETERANS

e c n a r g F ra ine ss

i o f Bus

ARE BANKING SERVICES CHANGING FOR GOOD? IS THERE ANYTHING TO FEAR Guests of Honour: Mr Nitin Chopra Former Head, Retail & Consumer Banking Ratnakar Bank Ltd

6:00 PM

Welcome Address Mr V Balaraman Past President, MMA &

Mr Neeraj Swaroop Erstwhile Group Head Retail Banking HDFC Bank

Former MD, Pond's India Ltd

Panel Discussion Mr Nitin Chopra Former Head, Retail & Consumer Banking

Mr Ashwini Jain Head, Products and Strategy Janalakshmi Finance (Microfinance Co)

Ratnakar Bank Ltd

Mr Neeraj Swaroop Erstwhile Group Head Retail Banking HDFC Bank

Mr Vipin V Principal - Financial Services The Boston Consulting Group

Mr Ashwini Jain Head, Products and Strategy Janalakshmi Finance (Microfinance Co)

Moderator Mr Vipin V

SATURDAY

Principal – Financial Services

FEB 27, 2021 | 6.00 PM

The Boston Consulting Group

Q&A Session Share your questions by SMS/Whatsapp to 98401 23906 7:45 PM

Vote of Thanks Gp Capt R Vijayakumar (Retd), VSM Executive Director Madras Management Association

MADRAS MANAGEMENT ASSOCIATION

KEY TAKEAWAYS The texture to this discussion can be brought out by discussing themes such as What can you expect from your banks in the future 1. Managing your money (reduction of idle money through efficient payments) 2. Being available at your point of transaction (e.g e-commerce) 3. Using your digital footprint to help give you credit 4. Partnership banking across your value chain 5. Market access to places beyond your geographic footprint

speakers' profile

6. Access to wealth management for masses

V BALARAMAN MBA from IIM Ahmedabad Former MD of Ponds’ Former export Director of Hindustan Lever Was independent director on Nokia, Mahindra World city; Polaris; Mother Dairy New Delhi; Intellect Design Arena Ltd Chairman of CAMS; Chairman of Footwear Design and Development Institute.

Currently on Delphi TVS and India Nippon Electricals Ltd Past President of MMA.

Passion

is

to

inspire

motivate

challenge

and

stimulate

young

men

and

women

in

India

to

ever

greater

accomplishments in the cause of the nation.

NITIN CHOPRA Nitin Chopra is an engineer from IIT, Kanpur and an MBA from IIM, Ahmedabad. He brings with him 31 years of rich experience in the corporate world, of which the last 23 years have been in the financial services industry.

In his present assignment as Head – Consumer and Retail Banking at RBL Bank, Nitin is part of a core team leading transformation at the Bank. Chopra started his career with the Unilever Group, before moving on to Bank of America NT & SA where he spent 9 years in different capacities. Post the regional sale of Bank of America’s retail business to ABN AMRO Bank, he went on to head the consumer banking business at ABN AMRO Bank from July 1999 to May 2006.

Chopra was instrumental behind several ‘firsts’ in the Indian retail banking industry including introducing 365 extended banking & doorstep banking.

He played a significant role in conceptualizing best practices in the Bancassurance business in India thus enabling the Bank to achieve a leadership position as a Wealth Manager. Chopra joined Bharti AXA Life Insurance (BAL) as CEO, a private life joint venture between Bharti Enterprises and AXA. He steered BAL through a rapid phase of growth (CAGR of over 100%) in an environment that has been sluggish for the sector.

PROF NEERAJ SWAROOP Prof. Neeraj Swaroop is currently a faculty of SPJIMR, in the Areas of Finance and Marketing. Prior to joining SPJIMR, he has spent over 35 years in industry, across Banking and Manufacturing (FMCG) companies. His last role was that of Regional CEO for South East Asia for Standard Chartered Bank. Currently he continues to be engaged with the industry through Non Executive and Advisory roles.

Mr Swaroop holds an MBA degree from India’s premier business school, the

Indian Institute of Management, Ahmedabad, and is a graduate of the Indian Institute of Technology, Delhi.

ASHWINI JAIN Financial Inclusion and Financial Literacy practitioner and have been working in this area for over 3 years. Launched financial loans at the bottom of the pyramid, right upto the segments not served by regular banking channels as also savings, pension and digital transaction products for this segment.

Previously a Consumer Banker, with over 25 years international experience across India, Dubai, Indonesia and Vietnam.

Have worked in both, multinational and local banks, in Bank of America, ABN Amro Bank, Mashreq Bank, Citibank and Vietnam Prosperity Bank.

VIPIN V Vipin is a Principal with the Financial Services practice of The Boston Consulting Group. He has deep expertise in endto-end customer journey digitization including underwriting engine build for Retail portfolios, Digital ecosystem build, large scale digital transformation, digital-first business build, growth strategy, and market entry strategy. He is also closely involved in the FinTech ecosystem in India and participates in FinTech conferences with industry associations.

MADRAS MANAGEMENT ASSOCIATION