Michael Jones Jeweller of Northampton and Banbury 2022-2023 Bookalogue

Rolex World Service

Rolex watches are designed and built to last. From the outset, the founder of Rolex established a network of watchmaking workshops around the world, tasked with ensuring that all of the brand’s watches could receive the best possible servicing and so preserve their excellent technical performance and a pristine appearance. As a result, there is no limit on how long a Rolex watch can keep working, being handed down from one generation to the next, and living several lives.

Michael Jones Jeweller is very proud to be part of the worldwide network of Rolex-trained watchmakers, carefully selected for our uncompromising professionalism and expertise. We follow the Rolex Service Procedure, designed to ensure that every timepiece leaving a Rolex workshop complies with its original functional and aesthetic specifications.

Our fantastic watchmakers have all been expertly trained inhouse to the highest standard of excellence and are assessed regularly by Rolex.

From adjusting the length of bracelet to restoring a historical watch, every type of servicing operation for a Rolex watch can be entrusted to our expert team at Michael Jones Jeweller.

After receiving your watch, it is closely examined by one of our skilled watchmakers, who assesses the work to be done. The watchmaker detaches the bracelet and removes the winding stem so as to be able to extract the movement from the case. The watchmaker places all the movements components into a basket for cleaning in an ultrasonic bath. Once the components have been cleaned and dried, the watchmaker reassembles the movement. The movements timekeeping accuracy is adjusted.

After remounting the dial on the movement, our watchmaker manually fits in the hands. All parts of the watch are polished or satinfinished according to their original finish. After casing the movement, the watch is tested in different positions to verify its chronometric performance for at least 24 hours in conditions similar to those on a wearer’s wrist. Each watch is individually tested for waterproofness in a hyperbaric tank. Once the case back has been screwed down, our watchmaker checks that the watch’s functions are perfectly operational, and that the appearance is impeccable.

Each watch leaving a Rolex after-sales service workshop benefits from an international twoyear guarantee covering the parts and labour. We firmly believe that when we sell luxury goods, we need to offer a quality and convenient after-sales service to back it up. We are very proud of our workshops and the service that we offer here at Michael Jones Jeweller. We look forward to welcoming you in-store soon.