Franciscan HEALTHeACCESS EMPLOYEE CLINIC PROGRAM
What is HEALTHeACCESS
The HEALTHeACCESS program is a service where you may receive treatment for common medical needs. The program is available for the benefit of all enrolled employees and dependents. Medical services are provided by Franciscan Health.
What HEALTHeACCESS isn't
This is NOT health insurance. Instead, this is a program where you are provided medical access. You are able to see a doctor or a nurse practitioner for common medical needs.
Prescription costs
Many common prescriptions are included! However, there may be additional prescription costs outside of this program, dependent on your need.
Lab costs
Many labs are included, list available. Any required additional (outsourced) lab work would be an additional cost.
HEALTHeACCESS Snapshot
If you have a common ailment or minor injury:
Visit your employer clinic
Have lab test
Receive diagnosis
Get prescription
No cost, no hassle
Get better faster by treating early
Important- See program specifics detailed herein.
Access Duration
You and your dependents are eligible for HEALTHeACCESS for the duration of your employment. Your eligibility continues through the last day of the month when your employment is complete
Use for:
Wellness visits
Sore throat
Earache
Infections
Influenza
Bronchitis
Minor cuts
Digestive issues
Disease management
Other common ailments
Get In Touch 1-833-278-3478
CARMEL
10767 Illinois St. Suite 1300
Carmel, IN 46032 (317)528-2777
MON- FRI 8AM-5PM
CRAWFORDSVILLE
1640 Crawfordsville Square Dr
Crawfordsville, IN 47933 (765)362-6374
MON-FRI 8AM-5PM
CROWN POINT
12800 Mississippi Pkwy, Suite A204
Crown Point, IN 46307 (219)662-5500
MON-FRI 8AM-6PM SAT 8AM-4PM
HOBART
101 W 61st Ave. Hobart, IN 46343 (219)945-9530
MON-FRI 8AM-6PM
LAFAYETTE
3218 Daughtery, Suite 140 Lafayette, IN 47909 (765)502-4190
MON-FRI 7AM- 7PM
MICHIGAN CITY 4111 S Franklin St. Michigan City, IN 46360 (219)879-5400
MON-FRI 8AM-6PM SAT 8AM-4PM
MOORESVILLE
1215 Hadley Rd., Suite 205 (317)834-5220
MON-FRI 8AM-5PM
Munster 7905 Calumet Ave. Munster, IN 46321 (219)836-4690
MON-FRI 8AM- 6PM SAT 8AM-4PM
PORTAGE
3283 Willowcreek Rd.
Portage, IN 46368 (219) 764-8439
MON-FRI 8AM-6PM SAT 8AM-4PM
RENSSELAER
919 E. Grace St. Rensselaer, IN 47978 (219) 866-0411
MON-FRI 8AM-6PM SAT 8AM-4PM
STONES CROSSING 1703 W Stones Crossing Rd. Suite 100 Greenwood, IN 46143 (317) 528-2141
MON-FRI 8AM-8PM SAT/SUN 10AM-6PM
VALPARAISO
2307 Laporte Ave., Suite 8
Valparaiso, IN 46383 (219) 464-7073
MON-FRI 8AM-6PM SAT 8AM-4PM
LOCATIONS
www.franciscanretailservices.org/HEALTHeACCESS
Continuing Christ's Ministry in our Franciscan Tradition
Frequently Asked Questions
Who is eligible for the program?
The program is available for the benefit of all enrolled employees and dependents.
What will the program cost me?
There is no cost to you for this program.
Do I have to make an appointment?
Appointments are not required but recommended for your convenience.
What types of visits are covered?
Standard primary care, wellness, and urgent care visits are all covered, with some specific limitations. Work-related injuries are not covered.
Are all medications covered?
Many common prescription medications are included. However, there may be additional prescription costs outside of this program, dependent on your need. Please see medication list.
Is blood work covered?
There are some standard lab and instant tests that are included in the program. Including but not limited to: complete blood count, lipid panel, thyroid testing, hemoglobin A1C, rapid strep, flu, mono, pap smear, pregnancy and STD testing. There will be an additional cost for any non-covered lab work ordered.
What type of identification will I need to present at the clinic?
A valid driver’s license or photo ID. Insurance card in case additional services are needed. Minors must be accompanied by a legal guardian.
Where do I go if the clinic is closed?
If the clinic is closed, we recommend using the Franciscan Telemedicine program or the closest emergency room for emergencies. These services will require the use of your insurance.
What clinic can I go to?
See the other side of this flyer for all HEALTHeACCESS locations and details.
HEALTHeACCESS
Scan Me! www.franciscanretailservices.org/healtheaccess
HEALTHeACCESS
• CBC
• CMP
• Lipid
Labs & X-Rays
The HEA program offers a wide variety of labs, some commonly performed are listed.
For more information on additional labs HEA Navigator at (833) 278-3478.
• PSA
• TSH
• A1C
• Rapid Strep
• Rapid Flu
• Rapid Mono
• RSV
• Glucometer Testing
• Urine Dipstick
The HEA program includes x-rays
• Throat Culture
• Urine Culture
• Pregnancy
• Pap
• STD Testing
• Wound Culture
• X-Rays
• And Many More!
08/2020 OCCH071520NI1
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HEALTHeACCESS 03/2021 OCCH022521NI BRAND GENERIC STRENGTH QTY FORM Zovirax acyclovir 200MG 30 CAPS VentolinHFA albuterol sulfate 0 18GM AERS Ventolin HFA albuterol sulfate 0 8GM AERS Proventil albuterol sulfate 0.08% 5 25x3mL UD Zyloprim allopurinol 300MG 90 TABS Norvasc amlodipine besylate 10MG 90 TABS Norvasc amlodipine besylate 5MG 90 TABS Amoxil amoxicillin 250/5ML 150 SUSR Amoxil amoxicillin 250MG 30 CAPS Amoxil amoxicillin 400/5ML 100 SUSR Amoxil amoxicillin 500MG 40 CAPS Augmentin amoxicillin/clavulanate potassium 200/5ML 100 SUSR Augmentin amoxicillin/clavulanate potassium 875MG 20 TABS ecotrin aspirin 81MG EC 120 TBEC Ecotrin aspirin/enteric coated 325MG E 90 TBEC Tenormin atenolol 100MG 90 TABS Tenormin atenolol 25MG 90 TABS Tenormin atenolol 50MG 90 TABS Lipitor atorvastatin calcium 20MG 90 TABS Lipitor atorvastatin calcium 40MG 90 TABS Lipitor atorvastatin calcium 80MG 90 TABS Zithromax azithromycin 200/5ML 30 SUSR Zithromax azithromycin 250MG 6 TABS Bacitracin bacitracin zinc 500/GM 14.17 OINT Polysporin bacitracin zinc/polymyxin B sulfate OP 3.5 OINT Lioresal baclofen 10MG 90 TABS benazepril HCl 20MG 90 TABS Tessalon Pearls benzonatate 100MG 3 0 CAPS Valisone betamethasone valerate 0.001 15 CREA Wellbutrin SR bupropion hcl SR 150MG S 30 TB12 Wellbutrin XL bupropion hcl XL 300MG 30 TABS Buspar buspirone HCl 10MG 90 TABS Debrox carbamide peroxide/(ear drops) 6.5% OT 15 SOLN Keflex cephalexin 500MG 30 CAPS Zyrtec cetirizine/hydrochloride 10MG 90 TABS Cipro Ciprofloxacin 500MG 30 TABS Celexa citalopram HBr 20MG 90 TABS Celexa citalopram HBr 40MG 90 TABS clindamycin 300MG 30 TABS Catapres clonidine HCl 0.2MG 90 TABS Plavix clopidogrel bisulfate 75MG 90 TABS Flexeril cyclobenzaprine HCL 10MG 60 TABS Cardizem diltiazem HCl 60MG 30 TABS Cardizem CD diltiazem HCl/(once-a-day dosage) 180MG E 30 CP24 Benadryl diphenhydramine HCl 25MG 20 CAPS doxycycline 100MG 20 TABS
HEALTHeACCESS 03/2021 OCCH022521NI BRAND GENERIC STRENGTH QTY FORM Vasotec enalapril maleate 10MG 90 TABS Lexapro escitalopram oxalate 10MG 90 TABS fexofenadine HCl 180MG 90 TABS fish oil 1000MG 100 CAPS Diflucan fluconazole 150MG 1 TABS Prozac fluoxetine 10MG 90 CAPS Prozac fluoxetine 20MG 90 CAPS Prozac fluoxetine 40MG 90 CAPS Flonase fluticasone propionate 50MCG 16 SUSP Lasix furosemide 20MG 90 TABS Lasix furosemide 40MG 90 TABS Neurontin gabapentin 300MG 90 CAPS Lopid gemfibrozil 600MG 90 TABS Amaryl glimepiride 2MG 90 TABS glimepiride 4MG 90 TABS Glucotrol glipizide 10MG 30 TABS Glucotrol glipizide 5MG 30 TABS Diabeta glyburide 2.5MG 30 TABS Diabeta glyburide 5MG 90 TABS Microzide hydrochlorothiazide 12.5MG 90 CAPS HydroDiuril hydrochlorothiazide/(HCTZ) 25MG 90 TABS hydrocortisone 0.01 28.4 CREA Hytone hydrocortisone 0.025 30 CREA Advil ibuprofen 200MG 30 TABS Motrin ibuprofen 800MG 90 TABS Indocin indomethacin 50MG 90 CAPS Prevacid lansoprazole 30MG DR 30 CPDR Synthroid levothyroxine sodium 100MCG 90 TABS Synthroid levothyroxine sodium 112MCG 90 TABS Synthroid levothyroxine sodium 125MCG 90 TABS Synthroid levothyroxine sodium 150MCG 90 TABS Synthroid levothyroxine sodium 50MCG 90 TABS Synthroid levothyroxine sodium 75MCG 90 TABS Synthroid levothyroxine sodium 88MCG 90 TABS Zestril or Prinivil lisinopril 10MG 90 TABS Zestril or Prinivil lisinopril 20MG 90 TABS Zestril lisinopril 40MG 90 TABS lisinopril-hydrochlorothiazide 10-12.5 90 TABS Claritin loratadine 10MG 90 TABS Cozaar losartan potassium 100MG 90 TABS Cozaar losartan potassium 25MG 90 TABS Cozaar losartan potassium 50MG 90 TABS Hyzaar losartan potassium/hydrochlorothiazide 50-12.5 90 TABS Mevacor lovastatin 20MG 90 TABS Mevacor lovastatin 40MG 90 TABS
HEALTHeACCESS 03/2021 OCCH022521NI BRAND GENERIC STRENGTH QTY FORM macrobid 100MG 10 TABS Antivert meclizine 25MG 20 TABS Mobic meloxicam 15MG 30 TABS meloxicam 7.5MG 90 TABS Glucophage XR metformin ER 500MG E 90 TB24 Glucophage metformin HCl 1000MG 90 TABS Glucophage metformin HCl 500MG 90 TABS Medrol Dosepak methylprednisolone 4MG 21 TBPK Lopressor metoprolol tartrate 100MG 90 TABS Lopressor metoprolol tartrate 25MG 90 TABS Lopressor metoprolol tartrate 50MG 90 TABS metronidazole 500mg 14 TABS miconazole nitrate 0.02 30 CREA Singulair montelukast sodium 10MG 90 TABS Naprosyn naproxen 500MG 30 TABS nitroglycerin 0.4MG 25 SUBL Prilosec omeprazole 20MG 90 CPDR omeprazole 40MG 60 CPDR Zofran ondansetron 4MG 10 TABS ondansetron ODT 4MG 10 TABS Paxil paroxetine HCl 20MG 90 TABS paroxetine HCl 40MG 90 TABS Penb-VK penicillin potassium 500MG 30 TABS Klor-Con M20 potassium chloride 20MEQ E 90 TBCR K-tab potassium chloride/(750mg) 10MEQ E 90 TBCR Pravachol pravastatin sodium 20MG 90 TABS Pravachol pravastatin sodium 40MG 90 TABS Prednisone prednisone 20MG 30 TABS Prednisone prednisone 5MG 21 TABS Phenergan promethazine 25MG 10 TABS Inderal propranolol 10MG 100 TABS Inderal propranolol 40MG 90 TABS Accupril quinapril 20MG 30 TABS Accupril quinapril 40MG 30 TABS Zoloft sertraline HCl 100MG 90 TABS Zoloft sertraline HCl 50MG 90 TABS Zocor simvastatin 20MG 90 TABS Zocor simvastatin 40MG 90 TABS Bactrim DS sulfamethoxazole/trimethoprim 800-160 20 TABS Flomax tamsulosin HCl 0.4MG 30 CAPS Tobrex tobramycin 0.3% OP 5 SOLN Desyrel trazodone 50MG 90 TABS Neosporin triple antibiotic ointment 0 30 OINT valacyclovir 500MG 30 TABS Effexor XR venlafaxine HCl 75MG ER 90 CP24
Where Should I Go For Care?
Conditions Treated
HEALTHeACCESS
Annual physical exams
Non- urgent specialist referrals
Overall wellness
Vaccines
Sports Physicals Stitches
Bumps, cuts, scrapes
X-rays
Burning with urination
Nausea, vomiting, diarrhea
Eye swelling, irritation, redness, or pain
Ear or sinus pain
Minor headaches
Minor allergic reactions
Sprains, strains
Mild asthma
Rashes, minor burns
Back pain
Animal Bites
Minor fever, colds
Cough, Sore throat
All services listed under HEALTHeACCESS excluding X-rays
Hours Of Operation
HEALTHeACCESS
Wait Time
Shortest wait time on average, with an appointment also accepts walk-in appointments
Shortest wait time on average, with an appointment
Out Of Pocket Cost
Treats most conditions listed under HEALTHeACCESS and Primary Care
Dehydration
Any life-threatening or disabling condition
Chest pain, numbness in the face, arm, or leg
Severe shortness of breath
High fever with stiff neck, mental confusion, or difficulty breathing
Coughing up or vomiting
blood
Cut or wound that wont stop bleeding
Sudden or unexplained
loss of consciousness
Broken Bones
Major injuries
Wait times vary but typically munch longer than HELATHeACCESS and Primary Care, but shorted then ER wait time.
Wait time can very but typically longer wait time than urgent care especially during flu season.
Primary Care Physician 2nd Urgent Care 3rd Emergency Room 4th
1st
Primary Care Physician Typical business hours: 8 a.m. to 6p.m. Monday through Friday Saturday 8a.m.-4p.m. Extended Hours: 8 a.m. to 6 p.m. 7 Days a week Open most holidays (with modified hours) Urgent Care Typical business hours: 8 a.m. to 4 p.m. Monday through Friday Emergency Room Open 24 hours a day 7 Days a week Open all holidays
Primary Care Physician Urgent Care Emergency Room
HEALTHeACCESS
HEALTHeACCESS Primary Care Physician Urgent Care Emergency Room Lowest co-pay on average Lower co-pay than Emergency Care, higher than Primary Care Higher co-pay than Urgent Care No out of pocket while eligible for plan
www.franciscanretailservices.org/healtheaccess www.franciscanretailservices.org/expresscare
VIRTUAL VISITS now available!!! FREE TO HEALTHeACCESS members... URGENT CARE ON DEMAND FROM YOUR HOME!!! Dependants must have a guardian present during the visit. QUESTIONS? Contact your HealtheACCESS Navigator (833)278-3478 MONDAY–FRIDAY 8AM–6PM SATURDAY 8AM-4PM Virtual Visits may be completed using any device with a camera available. This tool is not compatible with all browsers and works best in certain versions of Safari, Chrome and Firefox. If you are using an iOS device, please open in Safari. SCAN HERE TO CHECK IN OCCH21221NI
Attention HEALTHeACCESS Participants:
Extended HOURS
for URGENT CARE SERVICES
URGENT CARE services ONLY.
Labs and X-rays can be performed, if needed.
PrescriptionmedicationsareNOT available on-site at these locations
(Patient will be directed to pharmacy for any medications needs, and will be responsible for cost).
In order to better serve you, we are offering the use of the following locations during the hours when your HEALTHeACCESS Clinic is CLOSED.
MUNSTEREXPRESSCARE
7905 Calumet Ave. Munster, IN 46321 (219)
934-9856
Mon-Fri: 6PM-8PM
Sunday:8AM-6PM
CROWN POINT EXPRESSCARE
12800MississippiPKWY Suite B100
Crown Point, IN 46307 (219) 662-5700
Mon-Fri: 6PM-8PM Sunday:8AM-6PM
MICHIGAN CITY EXPRESSCARE
4111S.FranklinSt. MichiganCity,IN46360 (219) 873-2919
Mon-Fri: 6PM-8PM Sunday:8AM-6PM
As always, feel free to visit your local HEALTHeACCESS Clinic location forall yourHealthcare NeedsMondaythroughFridayfrom8AMto6PM and Saturday from 8AM to 4PM
OCCH051821NI1 Scan Me! www.franciscanretailservices.org/healtheaccess
YOUR HEALTHCARE NAVIGATOR CAN HELP WITH: Scheduling appointments One-to-one guidance Identifying resources for you to use Needing to express concerns to someone your Healthe ACCESS® EMPLOYEE CLINIC PROGRAM OCCH042623EN Need to schedule an appointment or better understand your healthcare situation? CALL YOUR HEALTHCARE NAVIGATOR (833)278-3478 SCAN QR OR VISIT HealthEAccess.org
HEALTHeACCESS MEMBERS to your new wellness services
HEALTHeACCESS PORTAL- FREE PERSONAL NUTRITIONAL CONSULTATION (30 MIN)- FREE
Come into your clinic to receive FREE access to your new HEALTHeACCESS Portal filled with resources to improve your health. this includes:
Quarterly webinar on exciting topics
Quarterly health challenges
Health Risk Assessment with Feedback
Ability to sync your fitness tracking device to track your progress Classes, exercise videos, and more
HEALTHeACCESS YOGA- FREE
Take advantage of getting a free weekly Yoga class. Our HEALTHeACCESS Yoga instructor has two locations available for One-on-One and group classes.
Discover ways to greatly improve your health through simple dietary changes. A certified Nutrition Therapy Practitioner (NTP) will be available virtually or at your nearest clinic. Schedule an appointment by calling (833) 278-3478
PERSONAL TOXICITY ASSESSMENT AND CONSULTATION (30 MIN)- FREE
Identify your symptoms of toxicity by taking a quick assessment and consultation. Schedule your In-Person or Live Virtual Consult by calling (833) 278-3478
Welcome
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HEALTHeACCESS YOGA
Yoga has scientifically been proven to improve flexibility, help with stress/anxiety relief, improve mental health, reduce inflammation, increase strength, and boost immunity.
Now offering early morning
INSTRUCTOR:
Desiree Brummett
RYT, RPYT
Yoga focuses on strength and flexibility and is an incredible benefit to your body. The postures are meant to strengthen your body from the inside out.
What are you waiting for?
Take advantage of this free service offered to all covered HEA members
Make an appointment with your HEA provider as a REFERRAL IS REQUIRED. Once placed, your HEA instructor will contact you to schedule your first yoga session
Sessions available individually or in small groups
Mental Health/ PTSD
Breathing, posing, moving, and increasing flexibility happen, simultaneously at one time, which unearths a new level of discipline within your mind and body.
7 types of yoga offered to fit your needs:
Beginner Yoga
Slow Yoga
Restorative Yoga
Chair Yoga
Pre-Natal Yoga
Post-Natal Yoga
Mommy & Me Yoga
Meditation
Sessions vary from 20 60 min)
Offered at the following locations:
Franciscan Point 12800 Mississippi Pkwy Suite A200 Crown Point, IN 46307
WALK IN TODAY NO APPOINTMENTS NEEDED Walk-ins are welcome! Visit one of our 12 locations listed on back. OCCH041422NI1 Scan Me! www.franciscanretailservices.org/healtheaccess
VACCINATIONS SELECT VACCINATIONS AVAILABLE AT YOUR HEALTHeACCESS CLINIC Contact your Navigator for more details (833)278-3478 CALL TODAY Now offering HEA Vaccines MMR/ Meningococcal Varicella Hep A Hep B TD/ Tetanus T Dap Scan Me! www.franciscanretailservices.org/healtheaccess
SPORTS FREE PHYSICALS FOR
HEALTHeACCESS PROGRAM PARTICIPANTS
All students from any school in an organized sport (middle school and above) can receive a sports physical. A physical form witha parent signature is required, avaiable at IHSAA.org.
CALL TODAY FOR MORE INFO (833) 278-3478 www.franciscanretailservices.org/healtheaccess Scan Me!
BENEFITS OF A YE AR LY WELLNESS EXAM
Preventive care is the cornerstone of good primary care. Our HEALTHeACCESS Clinics are a great way to increase access to preventive care for our patients. Routine wellness visits are a chance to speak with your provider about promoting wellness and preventing illness via vaccines, screening lab work and lifestyle counseling. Ideally, a wellness visit is a conversation between you and your doctor to determine what health issues may become a concern in the future and how to prevent them.
Although specific wellness visits vary between patients, the general components of a wellness visit include:
• A comprehensive history and physical examination: Medical history, medications, surgical history, allergies, nutrition status and exercise habits
• Anticipatory guidance: Review your age and gender-specific screening and immunization recommendations
• Ordering appropriate immunizations, lab studies and diagnostic procedures
• Management of minor problems
• Dedicated time for the patient to ask questions
In addition to providing these preventive visits at no cost to the patient, Franciscan HEALTHeACCESS clinics allow patients walk-in convenience and same-day appointments. While you do not have to schedule your wellness exam
with HEA in advanced, we do currently recommend you call ahead to plan these types of appointments to minimize crowding in our waiting rooms and to better allow your provider to plan for your visit.
Franciscan HEALTHeACCESS physicians and clinical staff are actively working to keep our patients safe when they visit our facilities by sanitizing exam rooms between visits and by minimizing the number of patients in lobbies to prevent overcrowding. We also offer virtual visits via our safe and secure Franciscan virtual platform for general counseling and discussions.
Vitals and system check including heart rate, Discuss screening tests and blood work to detect cancer, diabetes, kidney and heart disease
and stress levels
Additional tests, evaluations and consultations as needed are scheduled
Update vaccinations
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