Anthem Education Materials

L i ve l i f e t o t h e f u l l e s t – w i t h o u t p a y i n g f u l l p ri c e

Save money with discounts at anthem.com Saving money is good. Saving money on things that are good for you — that’s even better. With SpecialOffers, you can get discounts on products and services that help promote better health and well-being.* It’s just one of the perks of being an Anthem member. Check out how much you can save:

Vision, hearing and dental Glasses.com™ and 1-800-CONTACTS® — Get the latest brand-name frames for just a fraction of the cost at typical retailers — every day. Plus, you get an additional $20 off orders of $100 or more, free shipping and free returns.

EyeMed — Get 30% off a new pair of glasses, 20% off nonprescription sunglasses and 20% off all eyewear accessories.

Premier LASIK — Save $800 on LASIK when you choose any ‘featured’ Premier LASIK Network provider. Save 15% with all other in-network providers.

TruVision — Save up to 40% on LASIK eye surgery at more than 1,000 locations (over 6.5 million procedures performed in the network).

Hearing Care Solutions — Digital instruments start at $500.

Plus, get a free hearing exam. Hearing Care Solutions has 3,100 locations and eight manufacturers, and offers a three-year warranty, two years of batteries and unlimited visits for one year.

Amplifon — Get 25% off, plus an extra $50 off one hearing aid; $125 off two.

ProClear™ Aligners — Get $1,200 off a set of custom aligners.

Improving your smile shouldn’t cost a fortune. Now you can get a beautiful, professional smile in the comfort of your own home — all at a 50% savings. No metal braces; no timeconsuming dentist visits; no hidden fees. Order now and get a free whitening kit, along with your great-looking smile.

Nations Hearing — Get hearing screenings and in-home service at no additional cost. All hearing aids start at $599 each, powered by the Beltone network.

MANSH1231A VPOD Rev. 02/19

Check out more SpecialOffers on the other side.

SpecialOffers on anthem.com Fitness and health

Medicine and treatment

Active&Fit Direct™ — Active&Fit Direct allows you to choose from more than 9,000 participating fitness centers nationwide for $25 a month (plus a $25 enrollment fee and applicable taxes). Offered through American Specialty Health Fitness, Inc.

SelfHelpWorks — Choose one of the online Living programs and save 15% on coaching to help you lose weight, stop smoking, manage stress or diabetes, restore sound sleep or face an alcohol problem.

FitBit — Get fit your way with Fitbit trackers and smartwatches that fit with your lifestyle, budget and goals. Save up to 22% on select Fitbit devices.

Garmin — Get 25% off select Garmin wellness devices.

Jenny Craig — Take advantage of a free, three-month program (food not included) plus $120 in food savings (purchase required), or save 50% off premium programs (food cost separate).

ChooseHealthy — Get discounts on acupuncture, chiropractic, massage and fitness clubs.

Global Fit — Get discounts on gym memberships, fitness equipment, coaching and more.

Family and home 23andMe — Get $40 off each Health + Ancestry kit. Your DNA says a lot about you. Save 20% on a 23andMe kit and learn about your wellness, ancestry and more.

Safe Beginnings® — Babyproof your home while saving 15% on everything from safety gates to outlet covers.

Nationwide Pet Insurance — Receive an automatic 5% discount when you enroll through your company or organization. Save up to 15% when you enroll multiple pets.

ASPCA Pet Insurance — Get 5% off pet insurance. You can choose from three levels of care, including flexible deductibles and custom reimbursements.

Brevena — Enjoy a 41% discount on BREVENA® skin care creams and balms for smooth, rejuvenated skin from face to foot.

Puritan’s Pride — Choose from a large selection of discounted vitamins, minerals and supplements from Puritan’s Pride.

Allergy Control Products — Save 20% on select doctorrecommended products such as allergy friendly bedding, air purifiers and filters, asthma products and more. Plus enjoy free shipping on all orders over $79 when shipping ground within the contiguous U.S. National Allergy® supply — Save 20% on select National Allergy® Doctor Recommended Products. 

Allergy bedding



Air purifiers and filters



Home allergy products



Personal care



Humidifiers and dehumidifiers

£

Vacuums and steam cleaners

To find the discounts that are available to you, log in to anthem.com and select Discounts.

WINFertility® — Save up to 40% on infertility treatment.

WINFertility helps make quality treatment affordable.

LifeMart® — Get great deals on beauty and skin care, diet plans, fitness club memberships and plans, personal care, spa services and yoga classes, sports gear and vision care. * All discounts are subject to change without notice.

Anthem Blue Cross and Blue Shield is the trade name of: In Colorado: Rocky Mountain Hospital and Medical Service, Inc. HMO products underwritten by HMO Colorado, Inc. Copies of Colorado network access plans are available on request from member services or can be obtained by going to anthem.com/co/networkaccess. In Connecticut: Anthem Health Plans, Inc. In Georgia: Blue Cross Blue Shield Healthcare Plan of Georgia, Inc. In Indiana: Anthem Insurance Companies, Inc. In Kentucky: Anthem Health Plans of Kentucky, Inc. In Maine: Anthem Health Plans of Maine, Inc. In Missouri (excluding 30 counties in the Kansas City area): RightCHOICE® Managed Care, Inc. (RIT), Healthy Alliance® Life Insurance Company (HALIC), and HMO Missouri, Inc. RIT and certain affiliates administer non-HMO benefits underwritten by HALIC and HMO benefits underwritten by HMO Missouri, Inc. RIT and certain affiliates only provide administrative services for self-funded plans and do not underwrite benefits. In Nevada: Rocky Mountain Hospital and Medical Service, Inc. HMO products underwritten by HMO Colorado, Inc., dba HMO Nevada. In New Hampshire: Anthem Health Plans of New Hampshire, Inc. HMO plans are administered by Anthem Health Plans of New Hampshire, Inc. and underwritten by Matthew Thornton Health Plan, Inc. In Ohio: Community Insurance Company. In Virginia: Anthem Health Plans of Virginia, Inc. trades as Anthem Blue Cross and Blue Shield in Virginia, and its service area is all of Virginia except for the City of Fairfax, the Town of Vienna, and the area east of State Route 123. In Wisconsin: Blue Cross Blue Shield of Wisconsin (BCBSWI), underwrites or administers PPO and indemnity policies and underwrites the out of network benefits in POS policies offered by Compcare Health Services Insurance Corporation (Compcare) or Wisconsin Collaborative Insurance Corporation (WCIC). Compcare underwrites or administers HMO or POS policies; WCIC underwrites or administers Well Priority HMO or POS policies. Independent licensees of the Blue Cross and Blue Shield Association. Anthem is a registered trademark of Anthem Insurance Companies, Inc.

You’ve got quick access to your health care!

Register on anthem.com or the Sydney mobile app.* Have your member ID card handy to register

From your computer

1

Go to anthem.com/register

From your mobile device

1

Download the free Sydney mobile app and select Register

2 Provide the information requested

2 Confirm your identity

3 Create a username and password

3 Create a username and password

4 Set your email preferences

4 Confirm your email preferences

the prompts to complete 5 Follow your registration

the prompts to complete 5 Follow your registration

It’s easy. Everything you need to know about your plan — including medical, pharmacy, dental, vision, life insurance — in one place. Making your health care journey simple, personal — all about you.

Need help signing up?

Call us at 1-866-755-2680. * You must be 18 years or older to register your own account.

Anthem Blue Cross and Blue Shield is the trade name of: In Colorado: Rocky Mountain Hospital and Medical Service, Inc. HMO products underwritten by HMO Colorado, Inc. Copies of Colorado network access plans are available on request from member services or can be obtained by going to anthem.com/co/networkaccess. In Connecticut: Anthem Health Plans, Inc. In Georgia: Blue Cross Blue Shield Healthcare Plan of Georgia, Inc. In Indiana: Anthem Insurance Companies, Inc. In Kentucky: Anthem Health Plans of Kentucky, Inc. In Maine: Anthem Health Plans of Maine, Inc. In Missouri (excluding 30 counties in the Kansas City area): RightCHOICE® Managed Care, Inc. (RIT), Healthy Alliance® Life Insurance Company (HALIC), and HMO Missouri, Inc. RIT and certain affiliates administer non-HMO benefits underwritten by HALIC and HMO benefits underwritten by HMO Missouri, Inc. RIT and certain affiliates only provide administrative services for self-funded plans and do not underwrite benefits. In Nevada: Rocky Mountain Hospital and Medical Service, Inc. HMO products underwritten by HMO Colorado, Inc., dba HMO Nevada. In New Hampshire: Anthem Health Plans of New Hampshire, Inc. HMO plans are administered by Anthem Health Plans of New Hampshire, Inc. and underwritten by Matthew Thornton Health Plan, Inc. In Ohio: Community Insurance Company. In Virginia: Anthem Health Plans of Virginia, Inc. trades as Anthem Blue Cross and Blue Shield in Virginia, and its service area is all of Virginia except for the City of Fairfax, the Town of Vienna, and the area east of State Route 123. In Wisconsin: Blue Cross Blue Shield of Wisconsin (BCBSWI), underwrites or administers PPO and indemnity policies and underwrites the out of network benefits in POS policies offered by Compcare Health Services Insurance Corporation (Compcare) or Wisconsin Collaborative Insurance Corporation (WCIC). Compcare underwrites or administers HMO or POS policies; WCIC underwrites or administers Well Priority HMO or POS policies. Independent licensees of the Blue Cross and Blue Shield Association. Anthem is a registered trademark of Anthem Insurance Companies, Inc. 13206ANMENABS VPOD Rev 06/19

LiveHealth Online Sign up today — so you’re ready for a video visit when you need it

Using LiveHealth Online, you can have a private and secure video visit with a board-certified doctor or licensed therapist on your smartphone, tablet or computer with a webcam. It’s an easy way to get the care you need at home or on the go.

If you’re feeling anxious or having trouble coping on your own and need some support, you can have a video visit with a therapist using LiveHealth Online. Make an appointment in four days or less at livehealthonline.com or on the phone at 1-888548-3432 from 7 a.m. to 7 p.m., seven days a week. Evening and weekend appointments are available. You can get help for anxiety, depression, grief, panic attacks and more.

2

When your own doctor isn’t available, use LiveHealth Online 24/7 if you have pinkeye, a cold, the flu, a fever, allergies, a sinus infection or other common health condition. A doctor can assess your condition, provide a treatment plan and even send a prescription to your pharmacy, if it’s needed.

1

How to get started Rather than waiting to sign up when you’re not feeling well, register today so you’re ready for a visit when you need one. To sign up, visit livehealthonline.com or download the free LiveHealth Online app to your mobile device. Next, you: 1. Choose Sign Up to create your LiveHealth Online account.

Then enter information like your name, email address, date of birth and create a secure password.

2. Read the Terms of Use and check the box to agree.

3. Choose your location in the drop-down box of states.

4. Enter your birth date and choose your gender.

5. For the question “Do you have insurance?”, select Yes. Be sure to have your Anthem member ID card handy to complete your insurance information. If you choose No, you can still enter your insurance information later.

59968MUMENABS_MP VPOD 03/17

6. For Health Plan, in the drop-down box, select Anthem.

7. For Subscriber ID, enter your identification number, which is found on your Anthem member ID card. Select Yes if you are the primary subscriber or No if you are not the primary subscriber.

8. Insert a service key if you have one. If you don’t have a service key that’s OK, this is optional and not required to register.

9. Select the green Finish button.

Your account securely stores your personal and health information You can be confident knowing you can easily connect with doctors when you need to consult about certain conditions, share your health history, and schedule online visits at times that fit your schedule.

How to use LiveHealth Online for a video visit with a doctor

start ...

1

Log in or register in just minutes.

2

Select LiveHealth Online Medical to review available doctor profiles.

3

Select the Connect button for the doctor of your choice.3

4

Select who the visit is for (example: your child).

5

Share the reason for the visit.

6

Enter health history and medications.

7

Select a pharmacy.

... finish

8

Verify your insurance information.

9

Copay or your percentage of the cost processed by credit card.

10

Consultation with board-certified doctor within minutes.

11

Doctor diagnoses patient. If medicine is prescribed, it is sent to your selected pharmacy.1

12

Conversation summary is stored in your personal LiveHealth Online account.

13

Claim is sent to Anthem.

The steps to set up an appointment with a therapist using LiveHealth Online Psychology are very similar to seeing a doctor. You need to select LiveHealth Online Psychology to see available therapists and schedule an appointment.

Questions about how to use LiveHealth Online?

Call toll free at 1-888-LiveHealth (548-3432) or email help@livehealthonline.com. If you send us an email, please include your name, email address and a phone number where we can reach you.

1 Prescription availability is defined by physician judgment and state regulations. Visit the home page of livehealthonline.com to view the service map by state.

2 Appointments subject to availability of a therapist.

3 Select a doctor licensed to practice in the state where you’re physically located. If that doctor is seeing another patient, you can choose to go to an online waiting room or you can select another doctor who is available at that moment.

LiveHealth Online is the trade name of Health Management Corporation, a separate company providing telehealth services on behalf of Anthem.

Psychologists or therapists using LiveHealth Online cannot prescribe medications.

Online counseling is not appropriate for all kinds of problems. If you are in crisis or have suicidal thoughts, it’s important that you seek help immediately. Please call 1-800-784-2433 (National Suicide Prevention Lifeline) or 911 and ask for help. If your issue is an emergency, call 911 or go to your nearest emergency room. LiveHealth Online does not offer emergency services.

If you’re a retiree or have coverage that complements your Medicare benefits, your employer sponsored health plan may not include coverage for online visits using LiveHealth Online. Check your plan documents for details. You can still use LiveHealth Online, but you may have to pay the full cost of a visit. Online visits using LiveHealth Online may not be a covered benefit for HRA and HIA+ members.

Anthem Blue Cross and Blue Shield is the trade name of: In Colorado: Rocky Mountain Hospital and Medical Service, Inc. HMO products underwritten by HMO Colorado, Inc. Copies of Colorado network access plans are available on request from member services or can be obtained by going to anthem.com/co/networkaccess. In Connecticut: Anthem Health Plans, Inc. In Georgia: Blue Cross Blue Shield Healthcare Plan of Georgia, Inc. In Indiana: Anthem Insurance Companies, Inc. In Kentucky: Anthem Health Plans of Kentucky, Inc. In Maine: Anthem Health Plans of Maine, Inc. In Missouri (excluding 30 counties in the Kansas City area): RightCHOICE® Managed Care, Inc. (RIT), Healthy Alliance® Life Insurance Company (HALIC), and HMO Missouri, Inc. RIT and certain affiliates administer non-HMO benefits underwritten by HALIC and HMO benefits underwritten by HMO Missouri, Inc. RIT and certain affiliates only provide administrative services for self-funded plans and do not underwrite benefits. In Nevada: Rocky Mountain Hospital and Medical Service, Inc. HMO products underwritten by HMO Colorado, Inc., dba HMO Nevada. In New Hampshire: Anthem Health Plans of New Hampshire, Inc. HMO plans are administered by Anthem Health Plans of New Hampshire, Inc. and underwritten by Matthew Thornton Health Plan, Inc. In Ohio: Community Insurance Company. In Virginia: Anthem Health Plans of Virginia, Inc. trades as Anthem Blue Cross and Blue Shield in Virginia, and its service area is all of Virginia except for the City of Fairfax, the Town of Vienna, and the area east of State Route 123. In Wisconsin: Blue Cross Blue Shield of Wisconsin (BCBSWI), underwrites or administers PPO and indemnity policies and underwrites the out of network benefits in POS policies offered by Compcare Health Services Insurance Corporation (Compcare) or Wisconsin Collaborative Insurance Corporation (WCIC). Compcare underwrites or administers HMO or POS policies; WCIC underwrites or administers Well Priority HMO or POS policies.

Independent licensees of the Blue Cross and Blue Shield Association. ANTHEM is a registered trademark of Anthem Insurance Companies, Inc.

Take a deep breath with myStrength Your go-to for emotional well-being and peace of mind Life gets busy. And sometimes it’s hard to keep up. That’s why as a part of your health care benefits you have access to myStrength, a free online and mobile program that supports emotional health and well-being.

The program’s tools and resources are available to help you and your eligible dependents manage: Addiction

}}

Anxiety

}}

Chronic pain

}}

}} }} }}

Depression Problems with sleep Stress

Think of myStrength as a private, 24/7 health club for your mind TM. You can try out: Positivity-training tools.

A daily mood tracker.

Inspirational videos, articles and quotes.

Step-by-step eLearning programs.

It’s time you felt your best again! Let myStrength help you get there. Visit anthem.com/mystrengthIN to get started today.

The health club for your mind is a trademark of myStrength, Inc. myStrength is not a health care provider and does not provide medical advice, diagnosis or treatment. If you are currently thinking about or planning to harm yourself or someone else, please call 911, go to the nearest hospital emergency room or call the National Suicide Prevention Lifeline at 1-800-273-TALK (8255).

Anthem Blue Cross and Blue Shield is the trade name of Anthem Insurance Companies, Inc. Independent licensee of the Blue Cross and Blue Shield Association. ANTHEM is a registered trademark of Anthem Insurance Companies, Inc. 111447INMENABS VPOD 11/18

hi!

I’M SYNDEY.

Anthem’s new app is simple, smart, and all about you.

With Sydney, you can find everything you need to know about your Anthem benefits, personalized and all in one place. Sydney makes it easier to get things done so you can spend more time focused on your health.

Simple

Ready for you to use quickly, easily, seamlessly, with one-click access to benefits info, Member Services, wellness resources and more.

Smart

Sydney acts like a personal health guide, answering your questions and connecting you to the right resources at the right time.

Use the chatbot to get answers quickly.

With just one click, you can: • Find care and check costs • Check all benefits • See claims • Get answers even faster with our chatbot • View and use digital ID cards

Personal

Get alerts, reminders and tips directly from Syndey.

Get doctor suggestions based on your needs. The more you use it, the more Syndey can help you stay healthy and save money.

Download Free!

Watch a quick video about the benefits of the Sydney app!

Choose an easier way to

better health Health and wellness programs designed for your unique needs Whether you’re suffering from asthma, expecting a baby or just fighting a cold, our health and wellness programs can help.

ConditionCare If you have asthma, diabetes, chronic obstructive pulmonary disease (COPD), heart disease or heart failure, ConditionCare can give you the tools and resources you need to take charge of your health. You’ll get: 24/7, toll-free phone access to nurses who can answer health questions.

}}

Support from nurse care managers, dietitians and other health care professionals to help you reach your health goals.

}}

Educational guides, electronic newsletters and tools to help you learn more about your condition(s).

}}

Future Moms Having a baby is an exciting time! Future Moms can help you have a healthy pregnancy and a healthy baby. Sign up as soon as you know you’re pregnant. You’ll get: A nurse specializing in obstetrics who can answer your questions, 24/7, and will call to check on your progress.

}}

The Mayo Clinic Guide to a Healthy Pregnancy, which explains the changes your body and baby are going through.

}}

24/7 NurseLine Whether it’s 3 a.m. or a lazy Sunday afternoon, you can talk to a registered nurse any time of the day or night.

These nurses can: Answer questions about health concerns.

}}

Help you decide where to go for care when your doctor, dentist, or eye doctor isn’t available.

}}

Help you find providers and specialists in your area.

}}

Enroll you and your dependents in health management programs.

}}

Remind you about scheduling important screenings and exams, including dental and vision check ups.

}}

Get the support you need Call us to sign up and use these programs at no extra cost: ConditionCare: 866-962-0963

 

Future Moms: 800-828-5891



24/7 NurseLine: 800-337-4770

A screening to check your health risks.

}}

Resources to help you make healthier decisions during pregnancy.

}}

Free phone access to pharmacists, nutritionists and other specialists, if needed.

}}

Other helpful information on labor and delivery, including options and how to prepare.

}}

Anthem Blue Cross and Blue Shield is the trade name of Anthem Insurance Companies, Inc. Independent licensee of the Blue Cross and Blue Shield Association. ANTHEM is a registered trademark of Anthem Insurance Companies, Inc. MINSH1316A VPOD Rev. 7/18

peace of mind Get round-the-clock

24/7 NurseLine has you covered anytime, anywhere Whether it’s 3 a.m. or a lazy Sunday afternoon with the family, health issues can crop up at the most inconvenient times and places.

What if you had a nurse in your back pocket — someone knowledgeable you could talk to any time of the day or night, 365 days a year?

That’s why Anthem Blue Cross and Blue Shield (Anthem) offers 24/7 NurseLine, a resource you call when life throws you a curve ball.

While 24/7 NurseLine may be your first line of defense for the unexpected, it’s also part of Anthem’s whole-health approach. The registered nurses can help you with your baby’s fever, give you allergy relief tips and advise you where to go for care.

They can also: Help you find providers and specialists in your area.

}}

Give you referrals to LiveHealth Online, a tool that allows you to have live video chats with board-certified doctors using a smartphone, tablet or computer and webcam.*

}}

Enroll you and your dependents in valuable health management programs for certain health conditions.

}}

Remind you about scheduling important screenings and exams, including dental and vision checkups.

}}

Provide guidance during natural catastrophes and health outbreaks.

}}

Offer links to health-related educational videos or audio topics.

}}

24/7 NurseLine can connect you to Anthem’s other health and wellness programs, so you have access to the best resources for the best health results.

Got health questions?

Answers are at your fingertips.

Add 800-337-4770 to your contacts today!

Anthem Blue Cross and Blue Shield is the trade name of: In Colorado: Rocky Mountain Hospital and Medical Service, Inc. HMO products underwritten by HMO Colorado, Inc. Copies of Colorado network access plans are available on request from member services or can be obtained by going to anthem.com/co/networkaccess. In Connecticut: Anthem Health Plans, Inc. In Georgia: Blue Cross Blue Shield Healthcare Plan of Georgia, Inc. In Indiana: Anthem Insurance Companies, Inc. In Kentucky: Anthem Health Plans of Kentucky, Inc. In Maine: Anthem Health Plans of Maine, Inc. In Missouri (excluding 30 counties in the Kansas City area): RightCHOICE® Managed Care, Inc. (RIT), Healthy Alliance® Life Insurance Company (HALIC), and HMO Missouri, Inc. RIT and certain affiliates administer non-HMO benefits underwritten by HALIC and HMO benefits underwritten by HMO Missouri, Inc. RIT and certain affiliates only provide administrative services for self-funded plans and do not underwrite benefits. In Nevada: Rocky Mountain Hospital and Medical Service, Inc. HMO products underwritten by HMO Colorado, Inc., dba HMO Nevada. In New Hampshire: Anthem Health Plans of New Hampshire, Inc. HMO plans are administered by Anthem Health Plans of New Hampshire, Inc. and underwritten by Matthew Thornton Health Plan, Inc. In Ohio: Community Insurance Company. In Virginia: Anthem Health Plans of Virginia, Inc. trades as Anthem Blue Cross and Blue Shield in Virginia, and its service area is all of Virginia except for the City of Fairfax, the Town of Vienna, and the area east of State Route 123. In Wisconsin: Blue Cross Blue Shield of Wisconsin (BCBSWI), underwrites or administers PPO and indemnity policies and underwrites the out of network benefits in POS policies offered by Compcare Health Services Insurance Corporation (Compcare) or Wisconsin Collaborative Insurance Corporation (WCIC). Compcare underwrites or administers HMO or POS policies; WCIC underwrites or administers Well Priority HMO or POS policies. Independent licensees of the Blue Cross and Blue Shield Association. Anthem is a registered trademark of Anthem Insurance Companies, Inc. MANSH1301A VPOD Rev. 10/15

*Prescription availability is defined by physician judgment and state regulations. LiveHealth Online is available in most states and is expected to expand to more in the near future. Visit the home page of livehealthonline.com to view the service map by state.

LiveHealth Online is the trade name of Health Management Corporation, a separate company, providing telehealth services on behalf of Anthem Blue Cross and Blue Shield.

Give your employees

peace of mind Qualified registered nurses can also: Help your employees find providers and specialists in the area.

}}

Give referrals to LiveHealth Online, a tool that allows your employees to have live video chats with board-certified doctors using a smartphone, tablet or computer and webcam.1

}}

Enroll your employees and their dependents in valuable care management programs for certain health conditions.

}}

Help your employees decide where to go for care when their doctor, dentist or eye doctor isn’t available.

}}

24/7 NurseLine has them covered anytime, anywhere

Provide guidance during natural catastrophes and health outbreaks.

}}

Offer links to health-related educational videos or audio topics.

}}

Health issues can crop up at the most inconvenient times and places for your employees — whether it’s 3 a.m. at home or 10 a.m. while they’re in the office.

What if your employees had a nurse in their back pocket — someone knowledgeable they could talk to any time of the day or night, 365 days a year, from anywhere in the U.S.?

That’s why Anthem Blue Cross and Blue Shield (Anthem) offers 24/7 NurseLine. With 24/7 NurseLine, your employees can ask registered nurses a variety of questions, including how to choose the right level of care. Choosing the best treatment option can mean cost savings for you and your employees.

Good health is great for your business While 24/7 NurseLine may be the first line of defense for the unexpected, it’s also part of Anthem’s whole-health approach to care. The registered nurses can give your employees allergy relief tips and explain why urgent care makes more sense than the emergency room (ER). By reaching for their phones first, your employees can get the help they need.

Anthem Blue Cross and Blue Shield is the trade name of: In Colorado: Rocky Mountain Hospital and Medical Service, Inc. HMO products underwritten by HMO Colorado, Inc. Copies of Colorado network access plans are available on request from member services or can be obtained by going to anthem.com/co/networkaccess. In Connecticut: Anthem Health Plans, Inc. In Georgia: Blue Cross Blue Shield Healthcare Plan of Georgia, Inc. In Indiana: Anthem Insurance Companies, Inc. In Kentucky: Anthem Health Plans of Kentucky, Inc. In Maine: Anthem Health Plans of Maine, Inc. In Missouri (excluding 30 counties in the Kansas City area): RightCHOICE® Managed Care, Inc. (RIT), Healthy Alliance® Life Insurance Company (HALIC), and HMO Missouri, Inc. RIT and certain affiliates administer non-HMO benefits underwritten by HALIC and HMO benefits underwritten by HMO Missouri, Inc. RIT and certain affiliates only provide administrative services for self-funded plans and do not underwrite benefits. In Nevada: Rocky Mountain Hospital and Medical Service, Inc. HMO products underwritten by HMO Colorado, Inc., dba HMO Nevada. In New Hampshire: Anthem Health Plans of New Hampshire, Inc. HMO plans are administered by Anthem Health Plans of New Hampshire, Inc. and underwritten by Matthew Thornton Health Plan, Inc. In Ohio: Community Insurance Company. In Virginia: Anthem Health Plans of Virginia, Inc. trades as Anthem Blue Cross and Blue Shield in Virginia, and its service area is all of Virginia except for the City of Fairfax, the Town of Vienna, and the area east of State Route 123. In Wisconsin: Blue Cross Blue Shield of Wisconsin (BCBSWI), underwrites or administers PPO and indemnity policies and underwrites the out of network benefits in POS policies offered by Compcare Health Services Insurance Corporation (Compcare) or Wisconsin Collaborative Insurance Corporation (WCIC). Compcare underwrites or administers HMO or POS policies; WCIC underwrites or administers Well Priority HMO or POS policies. Independent licensees of the Blue Cross and Blue Shield Association. ANTHEM is a registered trademark of Anthem Insurance Companies, Inc. EANSH1283A VPOD 7/18

24/7 NurseLine is connected with Anthem’s other health and wellness programs, so your employees have access to the best resources for the best health results.

When your employees need answers, they can call the number located on the back of their ID card.

It's that easy!

1

LiveHealth Online is available in most states and expected to expand to more in the near future.

Visit the home page of livehealthonline.com to view the service map by state.

LiveHealth Online is the trade name of Health Management Corporation, a separate company, providing telehealth services on behalf of Anthem Blue Cross and Blue Shield.

The future is here. Digital tools that make the benefits experience better.

Anthem’s Sydney mobile app uses the latest in digital technology and artificial intelligence (AI) to deliver a more personalized benefits experience to your employees. It's simple and easy to use.

At Anthem, we believe the future of sustainable health care is to focus on preventive and proactive care driven by digital technology. This can yield powerful interconnections between benefit plans, network providers, care managers and wellness tools.

That’s why we’ve created Sydney. It’s so much more than a mobile app. Sydney is a personal health ally powered by AI that feels as if it’s a real person.

Personalization is what makes it different from other apps on the market today. Through data, predictive analytics and AI, Anthem customizes each experience to the member to serve a population of one.

Sydney and anthem.com work seamlessly together to make it easy for your employees to connect with all

their benefits including medical, dental, vision, life and disability - anytime, anywhere. Because keeping your employees healthy means keeping them connected to their health all the time, not just when they have a claim. It’s all focused on motivating them to be their healthiest.

Using Sydney and anthem.com, your employees get answers faster with our interactive mobile chat feature powered by AI. They can find a doctor, dentist or eye doctor in a snap - even map their location and distance. And with digital ID cards, they don’t have to shuffle through their wallets or worry about losing cards. Our digital tools connect members with the right resources at the right time.

“Can I sync my fitness tracker with my health plan app?”

“How do I know how much I’ll owe?”

“I have so many cards in my wallet — how do I keep my health insurance card at hand?”

107666MUEENABS 10/19

“How do I find a participating doctor or dentist?”

Sydney and anthem.com aren't just for medical plans Our digital tools have your employees covered for dental, vision, life or disability too. Whether they are a dental only customer or have multiple Anthem plans, we’re here 24/7 for your employees.

Dental

on Sydney mobile app

Vision

on Sydney mobile app

Interactive chat feature

Interactive chat feature

Personalized dental care alerts

Personalized vision care alerts

Daily digest of tips

Daily digest of tips

Find a dentist

Find an eye doctor

Digital ID card

Digital ID card

Check benefits

Check benefits

See claims

See claims

Life & Disability

on Sydney mobile app

Coming soon

Ask a Hygienist Dental Cost Estimator

Dental

Vision

RQ anthem.com website

on anthem.com website

Life & Disability on anthem.com website

Personalized dental care alerts

Personalized vision care alerts

Check benefits

Find a dentist

Find an eye doctor

Online claims submission

Digital ID card

Digital ID card

Resource Advisor

Check benefits

Check benefits

Travel Assistance

See claims

See claims

Ask a Hygienist Dental Health Assessment Dental Cost Estimator

We're just getting started. Stay tuned for updates as we expand Sydney's capabilities. Talk to your broker or Anthem representative to learn more.

Personalized care alerts require an Anthem medical plan in addition to a dental or vision plan. Life and disability online claims submission applies to self-bill and list-bill clients. All other life amd disability functionality applies to list-bill clients only.

Life and Disability products underwritten by Anthem Life Insurance Company. In Georgia, Life and Disability products are underwritten by Greater Georgia Life Insurance Company (GGL) using the trade name Anthem Life.

Anthem Blue Cross and Blue Shield is the trade name of: In Colorado: Rocky Mountain Hospital and Medical Service, Inc. HMO products underwritten by HMO Colorado, Inc. In Connecticut: Anthem Health Plans, Inc. In Georgia: Blue Cross Blue Shield Healthcare Plan of Georgia, Inc. In Indiana: Anthem Insurance Companies, Inc. In Kentucky: Anthem Health Plans of Kentucky, Inc. In Maine: Anthem Health Plans of Maine, Inc. In Missouri (excluding 30 counties in the Kansas City area): RightCHOICE® Managed Care, Inc. (RIT), Healthy Alliance® Life Insurance Company (HALIC), and HMO Missouri, Inc. RIT and certain affiliates administer non-HMO benefits underwritten by HALIC and HMO benefits underwritten by HMO Missouri, Inc. RIT and certain affiliates only provide administrative services for self-funded plans and do not underwrite benefits. In Nevada: Rocky Mountain Hospital and Medical Service, Inc. HMO products underwritten by HMO Colorado, Inc., dba HMO Nevada. In New Hampshire: Anthem Health Plans of New Hampshire, Inc. HMO plans are administered by Anthem Health Plans of New Hampshire, Inc. and underwritten by Matthew Thornton Health Plan, Inc. In Ohio: Community Insurance Company. In Virginia: Anthem Health Plans of Virginia, Inc. trades as Anthem Blue Cross and Blue Shield in Virginia, and its service area is all of Virginia except for the City of Fairfax, the Town of Vienna, and the area east of State Route 123. In Wisconsin: Blue Cross Blue Shield of Wisconsin (BCBSWI), underwrites or administers PPO and indemnity policies and underwrites the out of network benefits in POS policies offered by Compcare Health Services Insurance Corporation (Compcare) or Wisconsin Collaborative Insurance Corporation (WCIC). Compcare underwrites or administers HMO or POS policies; WCIC underwrites or administers Well Priority HMO or POS policies. Independent licensees of the Blue Cross and Blue Shield Association.

Anthem is a registered trademark of Anthem Insurance Companies, Inc.