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HUMAN RESOURCES 10

02. Board of Directors

Left to right: Dr. Helen Borge Muscat, Anthony Borg, Tony Sultana (Executive Chairman), Ing. Saviour Baldacchino, Dr. Aron Mifsud Bonnici (Board Secretary), Joseph Noel Agius

The events that were presented during 2020 have tested our preparedness to handle unanticipated situations. It tested the resiliency of our Agency - our people, processes, operations and infrastructure, to quickly respond and adapt to scenarios that are unexpectedly presented. It allowed us to emerge stronger and better prepared to weather what comes next.

As we worked through to address the pandemic situation, we progressed to deliver our commitments, providing ICT infrastructure and services, professional project management and consulting services to the Government. Moreover, we supported Government to implement solutions to manage COVID-19 relief schemes and initiatives that had to be introduced to sustain the economy. We were there to support the Public Health to setup Swabbing Centres and implement solutions to facilitate processes for the management of Swab Test results and the COVID exposure Alert App.

Concurrently, we took stock of our achievements and laid down a new strategy, setting our goals for the next three-year strategic term 2021 – 2023 with a set vision to be “Committed to a Digital Future”. This will be achieved through focusing on four strategic drivers, i.e. Leadership, Innovation, Effectiveness and Governance, that will help achieve our strategic goals.

Despite the situation, we wrapped up the year through the organisation of the MITA Awards for Excellence, this time with a difference, hosting a smaller scale event however live streamed to reach every employee. Together, amongst others, we acknowledged employees whose work practices reflect the true value of the Agency’s values – People, Empowerment, Continuous Improvement, Client Focus, Professionalism. As a token, every employee was given a copy of MITA’s commemorative publication: Celebrating Our 30th Anniversary - Honouring our Past, Embracing the Future.

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