DSI Underground Brochure 2019

Service and safety in underground mining

02

DSI Underground: Reinforcing Progress WRIT TEN BY

DA LE BENTON PRODUCED BY

RICHARD DE ANE

03

w w w.dsi unde rgro u n d . com

DSI UNDERGROUND

Carlos Leigh, Regional Chief Executive Officer, DSI Underground LATAM, discusses how DSI Underground brings international expertise to underground mining

I

n today’s mining industry, key traits required to succeed are service, safety, competitive cost and quality.

DSI Underground Group CEO, Michael Reich, understands this and drives it across the 04

company’s global operations. “At DSI Underground, we aim for excellence, leadership and profitable development in our underground markets around the world. We are committed to conducting our business with integrity everywhere,” he says. Founded in Germany in 1865, DSI Underground Group has firmly established itself as a global market leader, providing ground support products and systems for underground mining and tunnelling customers in more than 70 countries worldwide. The company has more than 1,700 specialised and experienced employees that work with customers to provide next-level services and support. “We approach every customer in every market with the same mindset: local presence combined with global

05

w w w.dsi unde rgro u n d . com

PROFESSIONAL MANUFACTURER OF SELF DRILLING ANCHOR SYSTEM • Sinorock is an experienced manufacturer of anchoring products with over 10 years’ production experience.

• Sinorock self drilling anchor bolt size range from R25 to R51, T30 to T200.

• All products are traceable.

View Our Website Website: www.sinorockco.com E-mail: info@sinorockco.com Tel: 86-379-60105687 Mob: 86-15225506324

®

Luoyang Sinorock Engineering Material Co., Ltd.

CLICK TO WATCH : ‘DSI UNDERGROUND TUNNELING’ 07 competence,” explains Carlos Leigh,

Leigh notes that underground tunnel-

the company’s Regional Chief Executive

ling is currently a growing market,

Officer. “We’ve been successful in this

meaning that it has quickly become

approach and as we increase our service

a crowded marketplace for companies

support, we have created trust with our

like DSI. This is where the company’s

customers. They trust in DSI and the

approach to support services makes

support we provide with our products.”

it stand tall above the competition. “DSI

It is this trust and brand recognition

delivers higher quality products in the

that DSI has established over decades

market,” says Leigh. “But it’s the

in operation that will support the com-

technical capability of our teams that

pany’s continued growth plans in the

makes the difference. We have tech-

Latin American (LATAM) markets.

nical sales teams, and mining and

The firm has a strong presence in

engineering professionals in all of our

Mexico, Chile, Argentina, Brazil,

markets. They are right there at the

Colombia, Peru and Ecuador, and

work sites, communicating and working w w w.dsi unde rgro u n d . com

DSI UNDERGROUND

“ We approach every customer in every market with the same mindset: local presence combined with global competence” — Carlos Leigh, Regional Chief Executive Officer, DSI Underground LATAM 08

with customers directly.” Communicating

end though, we see that specific product

with the customer and understanding

for that specific problem can be applied

the evolving needs of their mining

to other customers in other mines.

operation is key for any service prov-

Tunnelling customers have the same

ider to be able to offer products and

or similar problems and so over time

support that enables them to operate

we build this net of expertise and con-

successfully and safely. Leigh believes

tinue to improve our support around

that the evolution of the company’s

that expertise.”

products and capabilities comes directly

For Leigh, this net of collaboration is

from working with such a vast network

what separates DSI from other service

of global customers. “We find that when

providers as its support to each customer

a customer shares their needs with us,

in each market comes from its work

they join us to develop new products

with previous customers. But how does

specifically for them,” he says. “In the

the company measure success? The

E XE CU T I VE PRO FI LE

Carlos Leigh Carlos Leigh holds both Finance Engineer and MBA qualifications, having studied at Diego Portales and Barcelona Universities in Chile and Spain. After six years as a bank executive, in 2002 Leigh joined a family-owned business called Soprofint, where he led the company’s negotiations — this was sold to DSI in early 2007, and Leigh became Managing Director at the new DSI Chile office. For three years, he worked to develop and grow the South American business, before joining Jennmar International in mid-2009. Following a successful six years developing Jennmar’s business across Latin America, he returned to DSI as part of a new business acquisition through the region in 2016. In 2018, Leigh became Regional CEO at DSI LATAM.

w w w.dsi unde rgro u n d . com

09

DSI UNDERGROUND

HEAVY DUTY SOLUTION HIGH QUALITY SERVICE Hot dip Galvanizing | Cable Tray | Galvanized Steel Santiago | Chile CONTACT US

ventas@gymsa.cl www.gymsa.cl

a partner of

customer is at the centre of everything

it just cannot work that way and so we

it does and so DSI ensures it not only

have to be right there in the trenches

listens to its customers from a product

with our customers.”

perspective, but also looks at how the

Safety is paramount to any com-

company can improve its relationship

pany and DSI works towards a very

with them. Market intelligence proves

specific goal of achieving zero acci-

key here and Leigh explains that DSI

dents in its own production plants,

has the best possible market intelligence

and then works with customers to

at its disposal. “The work site is every-

develop the best product and the best

thing,” he says. “We have our profession-

support possible in order for custom-

als at the work sites on a weekly basis,

ers to achieve their own safety goals.

working directly on the operation to

In the Latin American mining market,

see what’s happening in real time. It’s

the topic of mine safety is a particu-

very difficult to follow your customer’s

larly pertinent one and Leigh looks

needs sitting at a desk. In tunnelling

at the evolving mining landscape and

how significant improvements have been made to enable a growing marketplace for DSI. “The improvements over the last 20 years have been incredible. If you compare with the past, it’s much better, but not enough yet,” he says. “I believe this because the market as well is changing. More and more professionals are studying; miners, engineers and technical engineers are all coming from universities with a different view as well.

That is improving professionals in the

“ We find that when a customer shares their needs with us, they join us to develop new products specifically for them” — Carlos Leigh, Regional Chief Executive Officer, DSI Underground LATAM

11

w w w.dsi unde rgro u n d . com

DSI UNDERGROUND

12

“It’s very difficult to follow your customer’s needs sitting at a desk… we have to be right there in the trenches with our customers” — Carlos Leigh, Regional Chief Executive Officer, DSI Underground LATAM

w w w.dsi unde rgro u n d . com

13

DSI UNDERGROUND

14

work site, it’s improving our own cap-

needs, so that’s what we have to do,”

acities to support our customers, and

he says. “This is continuous work, and

everything as a package is improving

every day is a new challenge to create

what is meant by safety in mines.”

a much better product, a much better

DSI is a recognised leader and with that position comes a responsibility

system, and to be at a level that our customers demand from us.”

to define and develop this evolving

As the LATAM market continues to

marketplace. Leigh understands this

grow, Leigh hopes that DSI can continue

responsibility. “Our customers expect

to deliver its internationally recognised

the best product, the best support, the

success. One of the company’s key

best service, and the best product

strategic goals over the next five years

development catering for their evolving

is to maintain its leading position and

15

Leigh understands that in order to

have the best people in the market

achieve this, DSI must continuously

and that net of international expertise,

evolve, challenge itself and always be

coupled with our customer base, which

there for the customer. “Our approach

is everything. To be a leader is our

will to be there for the growing market.

responsibility and working with these

If we can actually drive that growth,

experts allows us to be more than

perfect – but to be there is the most

prepared for that.”

important part for us,” he says. “In order to do that, we need to improve every day for the changing customer needs and this will only become more demanding in the future. I believe we w w w.dsi unde rgro u n d . com

DestouchesstraĂ&#x;e 68 Munich, Bavaria Germany www.dsiunderground.com