


Welcome to THE SALON EXPERIENCE EXCELLENCE AWARD and THE EMPOWERMENT IN EXCELLENCE AWARD in conjunction with La Biosthetique uk Lanza uk by Mind for Business
Welcome to THE SALON EXPERIENCE EXCELLENCE AWARD and THE EMPOWERMENT IN EXCELLENCE AWARD in conjunction with La Biosthetique uk Lanza uk by Mind for Business
The nominee must work within the hair and beauty industry and be a stockist of la Biosthetique uk or Lanza uk
The nominee should demonstrate their skills in each award category
Entries can be submitted in any form desired , including but not limited to videos , presentations , written documents , examples , photographs
A combination of formats is encouraged to showcase the nominees’ achievements and contributions effectively
Each entry should provide clear evidence and examples related to the specified criteria for measurement .
ENTRIES BY 1 October 2025 st
Entries should be sent to beverley@mind-forbusiness.com or by post to BJ BATES
Barn meadow farm
Calcutt lane
Stockton
Nr Southam
Warwickshire
CV23 8HY
Please ensure that your entries include specific examples and evidence for each question
You have the freedom to present your entry in a format of your choosing !
If you prefer to use visuals , video or any other format , feel free to get creative with your entry
Thankyou for your participation
And please remember , wether you win the award or not , just the fact that you are entering this process helps to move the needle in your business , it’s another step forwards that helps us all raise our game together
Entering awards improves your credibility and gives you a competitve advantage
GOOD LUCK
Looking forward to celebrating with you
This award recognises outstanding leadership within the hair and beauty salon industry , celebrating individuals who exemplify the highest standards of personal and professional growth
This award honours those who inspire through impactful leadership , fostering an environment of creativity and customer service excellence
Recipients of this award consistently go the extra mile , demonstrating a commitment to not only enhancing the salons’ success but also enriching the experiences of their clients and the wider community .
Their meaningful contributions not only elevate the standards of their business but also create a ripple effect of positivity , empowerment , and innovation throughout the industry
By acknowledging these exceptional leaders , we shine a light on the importance of the passion , dedication and the transformative power of excellence in all that we do
Canyouprovidespecificexamplesof howyouinspireandmotivateotherswithin yoursalonandwidercommunity?
Whatinitiativeshaveyouimplementedtocreateapositiveandinclusivework environmentthatfosterspersonalandprofessionalgrowth
Howdoyouapproachcontinuouslearningandselfimprovementinyourpersonal andprofessionallife?
Canyou describeasituationwhereyousoughtfeedbackandutilisedit toenhance youroryourteams’performance?
Inwhatwaysdoyouencouragecreativeexpressionamongyourteammembers? Haveyouimplementedanynewtechniquesorservicesrecently? Ifso,howhavetheyelevatedyoursalons’offeringsandimprovedclientsatisfaction?
canyoushareanexampleofhowyouwentaboveandbeyondtoprovideexceptional servicetoaclient?
Whatmethodsdoyouusetogatherclientfeedbackandhowhasitinfluenced improvementsinyourservices?
Canyoudescribeanyoutreachprogrammes,partnerships,charitableorother initiativesyouhavebeeninvolvedinwithinyourlocalcommunity? Howdoyoubelieveyourcontributionshaveempoweredclientsandcommunity members?
Can you provide measurable outcomes of your leadership that have positively impacted your salons’ growth and profitability ? What strategies have you implemented to enhance operational efficiency and improve client retention rates ?
How do you actively support and mentor others in their growth and development within the hair and beauty industry ?
Can you share an example of how you have recognised and celebrated the achievements of others in your salon community ?
Entries will be evaluated based on the following criteria ;
Leadership Excellence
Personal Growth
Creative Innovation
Customer service Excellence
Community Impact
Business success
Empowerment of others
A panel of independent judges from both the hair and beauty industry and outside of this sector will score submissions based on the thoroughness and quality of evidence provided for each criterion
Recipients of The Empowerment in Excellence Award will be announced at the ACADEMY Masquerade gala and awards ceremony on
SUNDAY 23 NOVEMBER 2025 rd
Details regarding the award presentation will follow
Rights and permisisons
By entering the award , participants grant the organisers permission to use submitted materials for promotional purposes
By entering , participants agree to abide by these terms and conditions . The organisers reserve the rights to amend these terms at any time , with notification provided to all participants
The Salon Experience Excellence Award is dedicated to recognising salons that go above and beyond in delivering exceptional client experiences . This award celebrates businesses that prioritise personalised service , wellness treatments , and a welcoming atmosphere , creating a memorable journey for every client that walks through their doors .
Successful salons understand that the client experience extends beyond just haircuts or beauty treatments : it encompasses the entire atmosphere, customer service and attention to detail This award honours those salons that invest in training their team to provide outstanding service , establish strong connections with clients , and create a sense of community within the salon
Furthermore , the Salon Experience Excellence Award highlights the importance of incorporating feedback to continuously improve services and adapt to the evolving needs of clientele . It encourages salons to embrace new technologies and trends that enhance the overall experience , from online booking systems to personalised consultations
In essence , this award acknowledges the hard work and dedication of salons committed to excellence in every aspect of the client experience . By celebrating those who strive to elevate each visit . the salon experience excellence award inspires others in the industry to raise their standards and focus on delivering the utmost care and satisfaction to their clients
The nominee must work within the hair and beauty industry and be a stockist of la Biosthetique uk or Lanza uk
The nominee should demonstrate their skills in each award category
Entries can be submitted in any form desired , including but not limited to videos , presentations , written documents , examples , photographs
A combination of formats is encouraged to showcase the nominees’ achievements and contributions effectively
Each entry should provide clear evidence and examples related to the specified criteria for measurement .
ENTRIES BY 1 October 2025 st
Entries should be sent to beverley@mind-forbusiness.com or by post to BJ BATES
Barn meadow farm
Calcutt lane
Stockton
Nr Southam
Warwickshire
CV23 8HY
How does your salon customise services to meet the unique needs and preferences of each client ?
Can you provide examples of personalised consultations that have led to exceeding client expectations ?
Describe how your salon creates a soothing and enjoyable atmosphere
What design elements , cleanliness , measures and comfort features are in place to enhance the client experience
What wellbeing treatments does your salon offer and how are they incorporated into the client journey ?
How do you educate clients about the benefits of these wellbeing treatments ?
What training programmes are implemented for your team and self to improve customer service and responsiveness to client needs
Can you share examples of how team / self build strong connections with clients to foster trust and loyalty ?
In what way ways does your salon demonstrate attention to detail in service execution and overall presentation ?
How do you ensure that each clients’ individual needs are considered during each visit ?
How does your salon gather client feedback , and what methods are used to analyse it ?
Can you provide examples of changes made as a result of this feedback to improve services ?
What innovative technologies or trends has your salon adopted to improve the client experience ?
How does your salon stay updated with industry advancements to maintain competitiveness ?
Describe any events , workshops , or initiatives your salon hosts to cultivate community within the salon ?
How is your salon involved in local outreach or charitable efforts to strengthen community ties ?
Commitment to individualised client experiences and tailored services
A welcome and soothing environment that enhances the client experience
Integration of wellbeing into the salon experience
Investment on team and self training to enhance service quality
High responsiveness to client enquiries and concerns
Meticulous attention to detail in all aspects of the salon experience
Collection and integration of client feedback for service enhancement
Use of technologies and trends to enhance the client experience
Efforts to foster community and interaction and involvement
Entries for the Salon Experience Excellence Award should be provide compelling evidence and real life examples that reflect commitment to the above criteria
Judges will evaluate responses based on clarity , creativity and the overall impact of the salons’ dedication to delivering an unparalleled client experience
Recipients of The Salon Experience Excellence Award will be announced at the ACADEMY Masquerade gala and awards ceremony on SUNDAY 23rd NOVEMBER 2025
Details regarding the award presentation will follow
Rights and permisisons
By entering the award , participants grant the organisers permission to use submitted materials for promotional purposes
By entering , participants agree to abide by these terms and conditions . The organisers reserve the rights to amend these terms at any time , with notification provided to all participants
FOR ENQUIRIES PLEASE CONTACT
Beverley Bates
beverley@mind-forbusiness.com mobile 07740396557
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