Career & Continuing Education, Fall 2012

W W W. M I L I TA R Y N E W S . C O M | W W W. F L A G S H I P N E W S . C O M | FA L L 2 0 1 2

CAREERS &

CONTINUING EDUCATION

Y o u r g u i d e t o e m p l o y m e n t o p p o rt u n i t i e s a n d h i g h e r e d u c at i o n f o r s e pa r at i n g a n d r e t i r i n g m i l i ta r y

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MILITARY NEWSPAPERS OF VIRGINIA

FALL 2012 CAREERS & CONTINUING EDUCATION 27

The Key To A Better Future May Lie In Community College

COMMUNITY COLLEGE

EARN YOUR DEGREE Danny Anderson is an American hero. He is also a role model – in more ways than one. Danny spent six years in the Army. He loved serving his country, and when he completed his time in the military, he was eager to find other ways to serve. So Danny decided to use his military benefits to earn his degree and enrolled in Hopkinsville Community College’s nursing program. Through a partnership between Gateway Medical Center and Hopkinsville Community College in Kentucky, Danny became a registered nurse and is now employed in Gateway’s emergency care department. I met Danny last month when I traveled with Labor Secretary Hilda Solis on a five-state “Community College to Career” bus tour to highlight the types of successful community college industry partnerships that are working and can serve as models for the nation. The impact Danny’s community college education had on his life is clear – and is one I see replicated on community college campuses across the country, as well as in my own 18 years as a community college professor.

HOPE AND GUIDANCE “Community colleges give you hope and help guide you toward a better future,” Danny said. He couldn’t be more right. Workers who attend community college significantly increase their lifetime earning potential. The average community college graduate earns $8,320 more per year than someone with just a high school diploma. Not only is the math pretty simple, the effect on a community is truly inspiring. The sense of hope expressed by Danny is one I have seen in my classroom for years and is one we saw on every stop of our bus tour. Though the value of higher education has been a recent topic of debate, its tremendous and unique value is indisputable. The types of partnerships we saw are exactly what President Obama hopes to grow with his “Community College to Career Fund,” an $8 billion budget proposal to connect community colleges with businesses to train 2 million workers in high-growth industries with skills that will lead directly to jobs. Community colleges are key to meeting the president’s goal of having the besteducated, most competitive work force in the world by 2020.

PUBLIC-PRIVATE COLLABORATION At our first stop in Ohio, we heard from formerly unemployed workers who had completed training through industry partnerships with Columbus State Community College and are now back to work in the high-growth fields of information technology and logistics. On our way to Dayton, Ohio, we heard about how a bioscience industry partnership with six community colleges is preparing workers for high-demand jobs in the growing bioscience industry. Another Ohio partnership is helping low-income and displaced workers move into health careers. In Tennessee, veterans are being trained to become engineers – and through a unique partnership receive a guaranteed internship that leads to a job. In Virginia, we heard from mid-career employees who are trained in new technologies to stay current and grow in their careers through a

partnership with Wytheville Community College. We wrapped up our bus tour in North Carolina, where we saw how Davidson County Community College has grown partnerships with area companies to train workers with specific skills – whether that is electronics engineering or computer manufacturing. It’s clear these partnerships are working, and that’s why we want businesses and community colleges across the country to replicate the kinds of successes we heard about on our tour. Not only are community colleges meeting the specific needs of employers in their region, they are also helping get workers into good-paying jobs that allow them to provide for their families and give them a renewed sense of hope and confidence. About the writer — Jill Biden is the second lady of the United States and has been an educator for more than 30 years.

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26 CAREERS & CONTINUING EDUCATION FALL 2012

BLUE TO GREEN

Blue-To-Green Gives Service Members Opportunity To Continue In Armed Forces CONTINUE TO SERVE YOUR COUNTRY

With recent downsizing in the Navy and Air Force, many service members are being faced with the reality of leaving the Armed Forces. In an effort to combat this, the Army is helping service members continue to serve their countries without a break in service time. According to the GoArmy website (www.goarmy.com), the Blue-to-Green Program was established to help good Sailors and Airmen to continue serving their country after being told they don’t “make the cut.” “During this period of ‘right sizing’ the Air Force and Navy, the Army recognized the need for our Armed Forces to retain highly qualified men and women in our ranks. Operation Blue-to-Green will allow you to continue to serve your country, to maintain the benefits the military service and to expand your horizons by gaining new training and try new things.” The program was established in 2004 after an announcement from the Air Force and Navy that stated a plan to cut troops by nearly 24,000 members between the two services.

Operation Blue to Green will allow you to continue to serve your country, to maintain the benefits of military service and to expand your horizons by gaining new training and trying new things.

When the program began, the Army was working to formulate a fourweek course for service members who were utilizing the Blue-to-Green Program, although with the numbers of transfers dropping from 186 Sailors in 2006 to just 43 Sailors in 2010, the Army has removed the training, stating it is no longer feasible to offer the shorter course.

Even before going to the BCT, there are many requirements that a service member must meet in order to be considered a good candidate for the program.

Service members, other than Marines, will now be required to complete the full 10-week Basic Combat Training (BCT), which consists of three phases. The first phase of the training is the Red Phase, “the Army makes sure every recruit is physically and mentally prepared to start basic training. Upon determining this, recruits are given a haircut, issued Army uniforms and are ready to start training,” said Sergeant Star, the Army’s automated help system for the Blue-to-Green Program.

The Army has established that Sailors and Airman must be within three months of their discharge dates, unless authorized an early out by their commanding officer. Marines and Coast Guard must fulfill their service obligations. “In order to enlist for both active duty and the Army Reserve, you must be within your window to transfer, a U.S. citizen or permanent resident alien, have a high school diploma, be 17 to 35 years old, be healthy and in good physical condition,” said Star.

Candidates must be physically fit and able to pass the Army Physical Readiness Test, which includes a 60-yard shuttle run, one-minute rower, The second phase is the White Phase, “recruits go through marksmanship standing long-jump, one-minute push-ups and a one and a half mile run and combat training to learn to rappel at the Warrior Tower. This training according to armyprt.com, a site established to list physical requirements teaches vital Soldier skills and instills them with more confidence,” said Star. of Army Soldiers. The third phase is the Blue Phase, “after becoming familiar with the use of automatic weapons and hand grenades in U.S. Weapons training, recruits put their training to the test as they negotiate the night infiltration course,” said Star.

“They must also be in good moral standing and be singled or married with no more than two children under the age of 18. Some jobs may have additional requirements. You should contact your local recruiter to get started,” said Star.

After passing all three phases and all challenges, the recruits are gathered for the Rites of Passage, also known as graduation.

Taking the step out of the blue and into an “Army of One” can have may perks including: higher advancement rates, possible enlistment bonus for some jobs and more relaxed high-year-tenure allowing E-5’s to stay active duty for 20 years, six years longer than the Navy allows.

According to the GoArmy website, “Basic Combat Training has pushed the recruits’ mind and bodies to new limits, giving them a deeper respect for themselves and those around them. Now, the time has come to celebrate their efforts and strengths they’ve gained. This is the day that their families and friends gather to watch them transition from citizens to Soldiers.”

Most importantly, the program allows service members to continue serving and receiving benefits and opens the possibility of retirement for many Sailors and Airman who otherwise wouldn’t be allowed to serve their country.

FALL 2012 CAREERS & CONTINUING EDUCATION 25

How To Make Moving Easier

MOVING AGAIN?

FOR MILITARY FAMILIES From ARAContent - Military families frequently relocate from base to base all over the United States. Even though these moves aren’t unusual, they can cause some stress for all members of the family, especially if the relocation happens without a lot of warning.

Penske Truck Rental offers active military personnel a 20 percent discount for every truck rental, and will price-match any competitive offers on one-way truck rentals as well. Visit www.DITYmove.com to learn more.

WEIGHTS - Military rules require soldiers to certify the weight of the rental vehicle when empty and after it’s fully loaded. Weight limit reimbursements are set depending on Permanent Change of Station (PCS) and Personally Procured Moves (PPM) come with a soldier’s rank and dependents, but the traditional weights are estimated at 1,000 military assistance to help soldiers and their families make the transition. Families can pounds per room, excluding bathrooms and storage areas. Then add in the estimated also take advantage of the do-it-yourself (DITY) option offered by the military, which weight of large appliances, garage items and items in storage. Compare this number could make the overall transition much smoother. to what is allowed and determine if you can reduce the load in any way to avoid paying overweight costs. To help with weight certifications, Penske offers a Certified No matter how quickly the move happens, or what kind of moving assistance your family requests, here are some moving tips from Penske Truck Rental to keep in mind to Public Scale locator tool online to help DITY movers in finding weigh stations. help keep everything in order. CONTACT INFO - File a change of address form at your local post office so mail PLANNING - PCS notifications can come without a lot of warning, or families may can be forwarded, and also make certain your new information is updated with your know about a potential move far in advance. For both instances, getting a plan in specific branch of the military. place is a good start. Gather important information into one folder, containing phone numbers, contact names, dates, receipts and checklists in this folder so you can easily EXPLORE - Get to know your new neighborhood, both on and off base. If you have children, explore the schools and the after school activities available. Learn a bit track everything about your move. For some planning tools that focus specifically on about the city’s history and gather information on the services the city offers so that on military moves, visit the U.S. Department of Defense website. moving day, your water and electricity will be available when it’s needed. MOVING - Many families choose the DITY option because it gives them more control over the move, and they can also potentially make some money in the process. The When in the military, a move is practically inevitable, but the process can be much less military provides an allotted cost for moving, and if you can come under that cost stressful on both emotions and finances with a little organization and planning from the through your own planning, the military will pay you the difference. For example, get-go.

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24 CAREERS & CONTINUING EDUCATION FALL 2012

Become An Educator MILITARY CAREER TRANSITION PROGRAM

WHAT’S NEXT?

Deciding On Where To Relocate AFTER YOUR SERVICE

Designed with the needs and interests of military members and their family in mind, the Military Career Transition Program (MCTP) is a graduate, evening and weekend initial teacher licensure program within the Department of Teaching and Learning at Old Dominion University. Upon completion of the Master of Science in Education Degree program, participants are eligible to receive the Virginia teaching license. Initial licensure grade levels include elementary education (PreK-6), middle school (6-8), and secondary education (6-12) s are available in the areas of English, mathematics, sciences (Earth science, biology, chemistry, and physics), and history/social sciences. MCTP also offers a Ph.D. program with a concentration in Community College Leadership in the Department of Educational Foundations. Advance your career in a leadership position at a community college with this adult-friendly, distance learning program.

PROGRAM HIGHLIGHTS 1. M.S.Ed. with Initial Virginia Licensure • Graduates of the Virginia state-approved teacher preparation program earn a master of science in education (M.S.Ed.) degree with a concentration in elementary/middle, or secondary education and initial Virginia teacher licensure • Courses are available off-campus, at military bases, on-campus or ODU higher education centers • Courses are offered in the evenings (live or (televised/video) Fridays/Saturdays • Courses are available off-campus at military bases, on-campus, or ODU higher education centers

2. Ph.D. in Community College Leadership • Courses are offered in a variety of delivery modes • Complete course work in two (2) calendar years • Eligible for in-state tuition

Choose From Two Programs

Are you currently consider the realities of where you’d like to live after the service? It is important to do so carefully and choose wisely. For example, if you were a ship navigator during your military career, you could have a difficult time finding a similar job in the Southwest. On the other hand, if you were an Army nurse, you may find several excellent opportunities virtually anywhere. Most career placement specialists recommend that job applicants choose the type of job they want first, then go where the jobs are. In making a decision to relocate, you might prioritize as follows: 1. JOB POTENTIAL: Which community is most likely to offer job opportunities that match your skills, experience and career goals? 2. AFFORDABILITY: Consider the not so obvious expenses in addition to the cost of living. Compare local, state income, property and sales taxes. Does the state tax your military retirement pay? Does the location have income and career potential? 3. COMMUNITY: Do you have family or friends there? Can you count on them to help make your transition easier? Do you need to be close to your aging parents for economic or medical reasons? Are you seeking upward mobility with the potential to move, or are you looking for a community to settle for the long-term? 4. ENVIRONMENT: Would you be happiest living in a city, the suburbs, a small town, or a rural area? Does the climate suit you? MOVING OUT OF THE AREA Before moving, consult your nearest Fleet and Family Support Center, the best source of relocation information and planning assistance. Other useful resources include: local chambers of commerce, libraries, bookstores and the Internet. Use them to find out what you need in order to make informed moving decisions. CHAMBERS OF COMMERCE Many communities across America have chambers of commerce. Each chamber of commerce promotes its community and is a good source of information about the surrounding area: the local job market, housing costs, local realtors, cost of living, local taxes, climate, schools and availability of recreation or child care. Ask for the chamber’s booklet – much like the relocation packet you received about a new installation when you changed stations. You can find any chamber of commerce office in the nation at www. chamberofcommerce.com. LIBRARIES AND BOOKSTORES Each of the Service Library Programs provides electronic content through their respective portals (www.nko.navy.mil; www.us.army.mil; www.my.af.mil). The electronic content provides information on relocating, career opportunities and educational opportunities.

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The reference section of your nearest installation library, public library or bookstore may offer atlases, maps and geographical information that provide useful information. Tour books and guides in the travel section may provide insights into the community you may someday call home. Military libraries and public libraries also have many other free resources. Libraries also offer customer use computers which can help you keep up to date on the latest news in your new community, apply for a job, check your email, or just chat with friends.

FALL 2012 CAREERS & CONTINUING EDUCATION 23

VA Fills First Phase of Veterans Retraining Program to Enhance Job Skills From the U.S. Department of Veterans affairs website WASHINGTON – The Department of Veterans Affairs has approved applications for all 45,000 slots available in fiscal year (FY) 2012 under the successful Veterans Retraining Assistance Program (VRAP) and is in the process of approving applications for a total of 54,000 slots available in FY 2013. “At VA, we know first-hand that Veterans make exceptional employees, which is why this Administration has deployed a full-court press to connect Veterans with good jobs,” said Secretary of Veterans Affairs Eric K. Shinseki. “The surge of Veterans applying for VRAP demonstrates this program’s importance to provide unemployed Veterans the opportunity to find employment in high-demand fields.” VRAP is a new training and education program for unemployed Veterans who want to upgrade their skills for high-demand jobs. The goal of VRAP is to train a total of 99,000 Veterans over the next two years in more than 200 job skills that the Department of Labor (DOL) has determined are the most sought-after by employers. The joint VA/DOL program is a provision of the Veterans Opportunity to Work (VOW) to Hire Heroes Act of 2011, which Congress passed and President Obama signed into law in November 2011. The program allows qualifying Veterans to receive up to 12 months of education assistance equal to the full-time Montgomery GI Bill – Active Duty rate of $1,473 per month. Starting October 1, 2012 the rate has increased to $1,546 per month.

TO BE ELIGIBLE FOR VRAP, A VETERAN MUST: • Be 35-60 years old, unemployed on the day of application, and not dishonorably discharged; • Not be eligible for any other VA education benefit program such as the Post-9/11 GI Bill, Montgomery GI Bill, or Vocational Rehabilitation and Employment; • Not be enrolled in a federal or state job-training program within the last 180 days; and Not receive VA compensation at the 100 percent rate due to individual unemployability (IU). “We’re gratified that 45,000 unemployed Veterans can begin the retraining they need to compete for in-demand jobs,” said VA Undersecretary for Benefits Allison A. Hickey. “We’re going to maintain the momentum of our outreach to make sure we get the maximum of 54,000 Veterans retrained in fiscal year 2013.” Veterans approved for VRAP are encouraged to enroll as soon as possible and begin training full-time in a VA-approved program of study at their local community college or technical school. The program of study must lead to an associate degree, a non-college degree, or a certificate for a high-demand occupation as defined by DOL. Some of the high-demand job training programs Veterans pursued in FY 2012 includecomputer support specialist, general and operations manager, business operations specialist, and heating, air conditioning and refrigeration mechanic and installer. VRAP applications were received from all 50 states, Puerto Rico, Guam, and the Virgin Islands. The Top 10 states for Veterans approved for training in the FY 2012 phase of VRAP are: California | Florida | Georgia | Texas | North Carolina New York | Ohio | Michigan | Illinois | Virginia VRAP also attracted Veterans internationally, with applications coming from Veterans living in the Philippines, Canada, Japan, the Northern Mariana Islands, and areas of Europe and the Pacific where American military units are based.

RETRAINING PROGRAM

Undersecretary Hickey explained that continued outreach on VRAP is particularly important because the program applies to a segment of the Veteran population that may not have regular interaction with VA or stay informed about the benefits and opportunities for which they may qualify. VRAP is one of many efforts that VA and the Administration are undertaking to connect Veterans with employment. VA has held major live and virtual hiring fairs, as well as connected Veterans with career coaching and other career tools through the VA for Vets initiative. VA has also set a goal to increase Veteran employment within the Department and has partnered with Joining Forces and the U.S. Chamber of Commerce on Veteran hiring. Potential applicants can learn more about VRAP and apply online at www.benefits. va.gov/VOW, or call VA toll-free at 1-800-827-1000. Information about the Department of Labor’s programs for Veterans is available at www. dol.gov/vets. Veterans can also visit the nearly 3,000 One-Stop Career Centers across the nation, listed at www.servicelocator.org, for in-person employment assistance.

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22 CAREERS & CONTINUING EDUCATION FALL 2012

POST 9/11 G.I. BILL

Get User Savvy On Your Montgomery, Post-9/11 G.I. Bill LEARN ABOUT YOUR BENEFITS

Demands for job applicants to attain a degree have drastically increased with recent changes in the economy. If you are getting out of the Navy because of force shaping initiatives like the Enlisted Retention Board (ERB) and Perform to Serve (PTS) programs, this can be a stressful time for not only you, but your family too.

The Post-9/11 G.I. Bill is offered to active duty service members who have served after the attacks on the twin towers for a minimum of 90 days of active duty or 30 continuous days for veterans discharged with a medical discharge. The bill pays 100 percent of in-state public school tuition and up to $17,500 private school tuition.

The military offers many programs to help aid in your transition. Some of the better known programs available are the Montgomery (MGIB) and Post-9/11 G.I. Bill. These programs are making it easier than ever to get in line with civilian counterparts, or help start a college fund for your dependents.

MGIB active duty users with three or more yeas of service can expect a payment of $1,473, effective as of Oct. 1, 2011 and $1,158 per month with less than three years. In addition, the veteran has 10 years after separation to utilize it. MGIB can only be used for schools So what are the differences and how do you choose what’s right for you? approved by the Department of Veterans Affairs(VA). For members seeking Here’s an easy cheat sheet to the G.I. Bill to help you decide and kick your money to cover certiďŹ cation tests, the cost are covered up to $2,000 per test and you can take the certiďŹ cation test as many times as needed, degree plan into high gear. although each submission for reimbursement reduces your entitlement beneďŹ t. The MGIB requires a minimum of two years of service and a $1,200 program enrollment fee. The program pays a at rate nationwide and the rates are adjusted annually. Payments for the plan are sent directly to veterans.

THANK YOU FOR YOUR SERVICE.

NOW WE WANT TO SERVE YOU.

Other beneďŹ ts include a monthly stipend for both living expenses and books or supplies. Living expenses are based on basic allowance for housing of an E5 with dependents. Full-time students will receive 100 percent, while part-time students will receive a prorated amount and the stipend will only be available when classes are in session. QualiďŹ ed active duty service members may also elect to transfer up to 36 months of their beneďŹ ts to a spouse or child enrolled in the Defense Eligibility Enrollment System. Transfer of beneďŹ ts requires members to have a minimum of six years of service and they must agree to serve an additional four years. The spouse may begin using the beneďŹ ts immediately, while a dependent must wait until the member has served at least 10 years of active duty service. Finally, as part of the Post-9/11 G.I. Bill, members are available to utilize the Yellow Ribbon Program, something that was not offered with the MGIB. The program covers contributions of up to half of the additional fees for members eligible for 100 percent.

Bryant & Stratton College offers you and your family a personal, career-focused education wherever you’re stationed. • Approved by the Virginia Department of Veterans Services State Approving Agency. • Convenient day, evening, weekend and online classes. • “Salute To Spousesâ€?Scholarships at select campuses. Veteran Helpful • Career advisement can help you find a position when you graduate. • Servicemember Opportunity Consortium (SOC) College. To learn more, visit us at: http://www.bryantstratton.edu/admissions/military.aspx or connect with us on Facebook at: facebook.com/BSCVirginiaBeach facebook.com/BSCHampton

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Post 9/11 G.I. Bill VETERAN’S AFFAIRS WEBSITE https://www.ebeneďŹ ts.va.gov

Transferability MILCONNECT WEBSITE of BeneďŹ ts https://www.dmdc.osd.mil/milconnect Electronic Service ESR WEBSITE Record (ESR) https://nsips.nmci.navy.mil

FALL 2012 CAREERS & CONTINUING EDUCATION 21

Tips For The Perfect Resume

RESUME TIPS

PREPARING & PROOF-READING From ARAContent — In today’s competitive job market, employers can receive literally hundreds of responses to a posted job. A resume often creates the ďŹ rst impression a prospective employer will form about each candidate - and that ďŹ rst impression forms quickly. According to Business Insider, a career website, research shows “recruiters spend about six seconds before they make the initial â€˜ďŹ t/no ďŹ t’ decision.â€?

“When it comes to mistakes on resumes, I’ve seen it all - grammatical errors, misspelled words, and even omitted credentials,� said Amanda Rajotte, director of Career Services at Brown Mackie College-Hopkinsville. Rajotte helps students and graduates prepare for professional job searches and conducts workshops on the fundamentals of writing resumes.

“I cannot stress enough that the resume is a gateway to an interview,â€? she said. “It’s worthwhile to put time and effort into creating it. If a resume contains mistakes, all the effort after that is wasted, no matter how many you send out.â€? A resume is an important marketing tool that introduces you to a prospective employer in the professional world. Rajotte likens it to a 30-second commercial for yourself. It’s all about the proper sequencing of information relevant to the employer. “You want to highlight the good qualities and attributes that employers want to see; things that tie into the speciďŹ c opportunity,â€? she said.

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Think carefully about - and always double-check - spelling. “Incorrect spelling worries potential employers. Candidates should spell check and double check their work by proofreading,â€? Rajotte said. It can help to let someone else proofread the resume. An extra set of eyes often ďŹ nds mistakes. What do spelling errors tell an employer about you? Monster says it tells them, “This person obviously doesn’t care.â€? Grammatical errors also throw up a red ag. “Bad sentence structure and incorrect word usage are common mistakes people make,â€? said Rajotte. “These decrease your level of competency in the employer’s mind, and they move on to the next resume. Other typical resume blunders include incorrect capitalization of words, and failure to spell out acronyms. Not everyone knows what acronyms mean. Each one should be spelled out the ďŹ rst time it appears.â€? The format of the resume is the next consideration. “The goal is to create a visually pleasing page,â€? Rajotte said. She recommends using a legible typeface and a readable point size. “This means scrap the script font, and stick to 10-point or 12-point type. Alignment is another big one. Always print a copy to see how it looks on paper. Don’t just look on screen.â€? Once the resume is in top form, you have a better chance of landing an interview. After the interview, it is appropriate to send a thank you note. “Not everyone sends a thank you. It can set you apart from other applicants,â€? said Rajotte. Quintessential Careers found that just 5 percent of job applicants follow through with a thank you note. “It’s a nice way to build a relationship,â€? she said. “You never know when you might run into that person again.â€? She advises applicants to write a draft of the note before writing on a card. “Grammar and spelling matter here just as much as they matter on the resume,â€? Rajotte said.

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20 CAREERS & CONTINUING EDUCATION FALL 2012

INTERVIEWING

Beat The Interview Jitters PRACTICE, PRACTICE, PRACTICE

From ARAContent — Most of us have been there, nervously anticipating an upcoming job interview. When we’re nervous, our body language tends to give us away. Signs take many forms. We may stammer, clench our fists, clear our throats, or tap our fingers. Certainly, in a job interview, we want to hide this telltale behavior. So what can we do to calm the jitters?

Brenda K. Raye, director of career services at Brown Mackie College - North Canton, provides some answers. She understands the jitters from both sides of the table - as a job candidate facing an important interview, and as an employer interviewing applicants who exhibit classic signs of nervousness. “‘RELAX,’ is the first thing I tell students and graduates,” she said. However, that

is easier said than done. Relax. “Be you,” she tells those she coaches. “They already know you have the skills to perform the job. They got that from your resume. Now they want to see your personality. Employers look for the best fit within the company or team.” This different perspective seems to help ease anxiety for many who face an important interview. In addition, job applicants may want to support calmness with a relaxation exercise. Methods of relaxation vary from deep breathing, as recommended by eHow, to listening to music and having a good laugh, according to The Undercover Recruiter. Know your work ethics. Raye typically asks those seeking employment to create a list of work ethics, like hard working, dependable and the ability to work with a team or individually. “Use every moment to sell yourself,” said Raye. PRACTICE, PRACTICE, PRACTICE. BE PREPARED. HAVE YOUR FAMILY GIVE YOU PRACTICE INTERVIEW QUESTIONS. “A few practice runs can give a big boost to your self confidence,”

said Raye. The Work Coach Cafe concurs, and offers some interview questions typically asked for your practice session. Practice can help you become more comfortable when talking about yourself, and may point out any subconscious habits, like frequent use of “um,” or “you know,” when speaking. PREPARE YOUR OWN QUESTIONS. Once you have practiced answering interview

questions, you will want to prepare to ask a few questions of your own. “Do not ask about salary or benefits,” counsels Raye. “But do ask for a business card.” You will need the contact information later for a thank you card or letter. “And yes, you will write a thank you note if you are serious about wanting the position,” she states. Email thank you notes are also acceptable. Raye suggests asking about the next step in the process of filling the position. The answer provides you with timing of the hire. She also recommends asking about the work environment. Give yourself credit. If you are still a little nervous after all of your practice and preparation, Raye offers this advice: “If you landed an interview in the first place, that alone should let you know you’re doing a good job. You are confident enough in your skills to apply for the position. You applied correctly, and your resume has made a good impression. You can feel good about it. That in itself can cure jitters,” she said. BE HONEST. Anxiety levels vary widely between individual people, and manifest

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in many different ways. If you feel you won’t get through an interview without seeming flustered because of nerves, Raye recommends taking the tack of up front honesty from the start. “Let an interviewer know you are a bit nervous about the chance of landing the job of your dreams,” said Raye. “Most interviewers will appreciate your straightforward approach.” Raye advises job candidates to face interviews with confidence. “When you are seeking employment, remember it’s not what the company can do for you, it’s what you can do for the company,” she said.

FALL 2012 CAREERS & CONTINUING EDUCATION 19

Cyber Security Professionals In High Demand Battling ‘Cyber Weapons’

CYBER WARFARE

CAREERS IN CYBER WARFRE

From ARAContent - Traditionally, the term “war zone” elicits images of tanks, gunfire and military personnel. However, as technology evolves, so do the weapons associated with the art of warfare. Most recently, the battleground has moved online, with the introduction of a new computer malware threat known as “Flame.” Flame steals information from e-operations of certain nation states making it a vital threat to both governments and military units. Based on the way Flame works, it can be classified as a “cyber weapon,” according to Kaspersky Lab, a Russian anti-virus firm. Web attacks cost businesses $114 billion each year, according to a 2011 study conducted by Symantec. And as more business, government and military institutions store classified information online, the probability of an attempted attack by these new forms of cyber-weaponry increases. Given the likelihood for future security breaches, the need for professionals with the skills required to protect those at risk for such forms of online espionage is amplifying. The U.S. Bureau of Labor Statistics Occupational Outlook Handbook reports that by the year 2020, demand for cyber security experts will increase by 28 percent. Much like the way the military and police serve and protect our country and its citizens, cyber security experts play a crucial role in protecting an institution’s network and information from attacks. These professionals, known as computer forensics experts, also analyze the electronic evidence, and in some cases identify and serve as expert witnesses to help prosecute the criminals responsible. Bachelor’s degree programs such as computer information systems (CIS) help prepare students for this role. Many programs allow students to concentrate their studies in a variety of cyber security specialties. For example, students focusing on computer forensics will learn the skills necessary to handle the electronic evidence of criminal cases and how to identify and prosecute criminals.

Cyber security experts play a crucial role in protecting an institution’s network and information from attacks. language, culture, history and current political landscape to advise decision makers on real world situations. CTIs work daily with aural and written foreign language material. These professionals support security missions both domestically and internationally.

INTELLIGENCE The United States depends on an information advantage to keep its people safe from harm. Navy Intelligence operatives filter and analyze raw data, turning it into knowledge that helps inform international policy and military strategy. The Intelligence community is one of the largest and most important networks in the world, supplying real-time information for every mission the Navy conducts. Tasks may include coding classified information, using state-of-the-art computer equipment aboard aircraft carriers or amphibious command ships. Specialty training is provided for all Intelligence candidates regardless of experience. INFORMATION TECHNOLOGY Maintaining communication channels

takes on a whole new level of importance when the security of a nation is at risk. Information Technology (IT) is a growing career field in both the civilian and military worlds. Experienced IT professionals, such as computer At DeVry University, students enrolled in the Computer Information Systems programmers, data analysts and technicians, help protect the Navy’s networks from threats. Navy IT Specialists are in charge of the needs of bachelor’s degree program can pursue a cyber security specialization in computer forensics that allows them to gain understanding of the diversity ships, aircraft and personnel. In this field, Sailors work with a variety of of computer crime, and the laws and principals concerned with computer virtual channels and may operate mainframe computer systems that handle classified material, set up video surveillance to help U.S. forces forensics and electronic evidence. They also learn how to discover data that resides in a computer system, and how to recover deleted, encrypted keep watch and provide technical support to deployed units. or damaged file information. CYBER WARFARE ENGINEERING Protecting against electronic warfare is a never-ending task, since thieves are relentless in developing new “Technical knowledge is only one piece of the skillset puzzle for cyber ways to attack. Cyber Warfare Engineers develop computer network security practitioners,” said Dr. Ahmed Naumaan, national dean for operations capabilities in order to protect our country from cyber threats, the College of Engineering & Information Sciences at DeVry University. “Creativity and the ability to think outside the box play a pertinent role, as which could potentially destroy entire infrastructures, such as railroad systems, gas pipelines and even financial markets. The best and brightest those in this field must be able to take on the mindset of the hackers they Computer Scientists and Computer Engineers lead teams that protect protect against.” against espionage, ensuring the United States never loses the information advantage. Because of their intelligence, leadership and specialized skills, The many forms of online assault will continue to evolve. As governments, Cyber Warfare Engineers are in high demand while in the Navy and also businesses and other institutions increasingly become targets of online upon returning to civilian life. warfare, the demand for those armed with the competencies to successfully defend against them will grow. Because of the way our world has had to evolve to protect our communications infrastructures from existing, developing and future Here are a few of the chief Information Warfare career opportunities that threats, Information Warfare careers will continue to be in high demand in are most in demand now and will be in the future: the years ahead. The specific responsibilities of America’s Navy are carried CRYPTOLOGY An array of cyber threats, vulnerabilities and the growing out by the hundreds of thousands of Sailors who work tirelessly to achieve military dependence on cyberspace mean the military needs Cryptologic the highest standards of excellence in hundreds of diverse career fields. Visit www.navy.com to learn more about the career opportunities and the Linguists for every mission during peace and war. A Navy Cryptologic Technician Interpretive (CTI) is an expert who uses knowledge of a region’s background that is required to answer this call to serve.

18 CAREERS & CONTINUING EDUCATION FALL 2012

SMALL BUSINESS OWNERSHIP

Financial Incentives Offered To Veterans THROUGH THE VETFRAN STRATEGIC INITIATIVE

VetFran strategic initiative contains nearly 500 IFA (International Franchise Association) franchisor member companies offering financial incentives, training and mentoring to veterans interested in small business ownership and/or a career path in franchising. “With the help of VetFran, veterans have opened businesses as diverse as Abrakadoodle Art Education, Dunkin’ Donuts, RadioShack, Liberty Tax Service, The UPS Store and TeamLogicIT,” said Mary Kennedy Thompson, chairwoman of the VetFran initiative.

IFA’s VetFran program helps returning service members access franchise opportunities through training, financial assistance, and industry support.

Starting out in 1991, VetFran was founded by the IFA in an effort to support veterans returning from the Gulf War transition to the civilian economy. “VetFran works to raise awareness through the media, events, webinars and online tools and solutions to educate veterans about opportunities in franchising,” said Thompson. Many of the companies that comprise the VetFran initiative waive their franchise fees entirely for veterans. Others offer initiatives like helping with financing, discounted royalties, and credits on purchases.

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One out of every seven franchise businesses are owned and operated by veterans of the U.S. military, according to a recent study conducted for the International Franchise Association Educational Foundation based on U.S. Census data. These businesses have been beneficial to veterans, the job force and the economy. “More than 66,000 veteran-owned franchise businesses in the U.S. provide jobs directly for 815,000 Americans, and generate more than $41 billion in GDP,” said Thompson. “VetFran’s more than five hundred members stretch from AAMCO to Zoomin Groomin,” said Thompson. With hundreds of thousands of service members returning from Iraq and Afghanistan, the IFA and franchised businesses have launched Operation Enduring Opportunity, a campaign to hire, and recruit as franchise restaurant owners, 75,000 veterans and their spouses, and 5,000 Wounded Warriors, by 2014. VetFran’s website describes why veterans are successful at franchising: “Veterans come back with strong leadership skills and a thorough understanding of teams. Military experience includes leading people, improving processes, and accomplishing the mission. Just like in the military, in franchising, the mission is accomplished by the team.” The initiative also has a Wounded Warrior component for disabled veterans. The component focuses on industries that may be particularly suited to disabled veterans, such as franchises in Information Technology and tax preparation. Support for VetFran comes from many different organizations. “The IFA has partnered with the White House Joining Forces Initiative, VFW, the Military Officer’s Association of America, the U.S. Department of Veterans Affairs, the Small Business Administration, the U.S. Chamber of Commerce and others to facilitate access to opportunities in franchising,” said Thompson. Find out more by visiting www.vetfran.com.

FALL 2012 CAREERS & CONTINUING EDUCATION 17

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16 CAREERS & CONTINUING EDUCATION FALL 2012

JOBS

First Lady Announces 125,000 Veterans and Military Spouses Hired THROUGH JOINING FORCES

By Brad Cooper | Executive Director of Joining Forces Earlier this year, I joined with First Lady Michelle Obama at Naval Station Mayport near Jacksonville, Florida as she announced that 2,000 companies had hired or trained an amazing 125,000 veterans and military spouses in the past year through Joining Forces. This effort, combined with policies and legislation put in place by the President have resulted in a 20 percent decrease in veteran unemployment compared to this time last year. It was an extraordinary event, set among several Navy Seahawk helicopters, that kicked off with a new Joining Forces video telling the story of how we got to today’s announcement. Hundreds of Sailors from on Navy’s premier warships and helicopter squadrons were in attendance along with their families. The Chief of Naval Personnel, Vice Admiral Scott Van Buskirk, was there and delivered inspiring remarks. Leaders of businesses who have been hiring literally thousands of veterans were there -- and they brought with them veterans and spouses who they hired in the past year. As several of the veterans told me, Joining Forces has made a significant impact on their lives. Paul Andrews, a Navy veteran, introduced the First Lady. Originally from Texas, Paul joined the Navy and was trained as a sonar technician, where he learned to operate, maintain and repair the Navy’s most sophisticated equipment designed to detect and track the world’s most stealthy submarines. While in the Navy, he was assigned to the Guided Missile Destroyer USS Roosevelt. He deployed twice including a 9-month deployment in eastern Afghanistan after volunteering for duty on a Provincial Reconstruction Team. Earlier this year, Paul transitioned back to civilian life, where he is applying the skills he learned in the Navy into the private sector after landing a job with a company called Sonardyne at a Joining Forces-Orion International hiring event in Mayport. Companies like Orion are among more than 2,000 in America who have made commitments on veteran and military spouse hiring through Joining Forces. But more work remains. So seizing on momentum to date, the First Lady also announced that these same companies have committed to hire 250,000 veterans and military spouses in the coming years. Included in this commitment is a pledge by the Military Spouse Employment Partnership to employ 50,000 military spouses in the coming years!

First Lady Michelle Obama addresses the Military at Naval Station Mayport near Jacksonville, FL.

We know that America’s Post-9/11 veterans have the skills to help lead America’s economic recovery. If you can operate hi-tech sonar equipment like Paul did, or if you can work with sophisticated radars that guide high-speed missiles into outerspace, then you’re ready to succeed in our hightech industries right here in America. Or if you can repair a helicopter engine like those we saw in Mayport or you can coordinate thousands of pounds of supplies being delivered to villages in Afghanistan, then clearly you have what it takes for a manufacturing or logistics job right here in the U.S. The First Lady often says that Joining Forces will be a success if military families feel the support that they deserve. Two thousand businesses hiring 125,000 veterans and military spouses is a great first step to serving our military families as well as they’ve served us.

FALL 2012 CAREERS & CONTINUING EDUCATION 15

VETERAN RESOURCES The U.S. Chamber of Commerce is committed to HIRING OUR HEROES, and are sponsoring 100 hiring fairs for veterans and military spouses in local communities across the country between March 2011-March 2012. They have also created strategic partnerships to deal with speciďŹ c populations of veterans and their unique challenges in three other areas to include: a Wounded Warrior Transition Assistance Program, a Post 9-11 Student Veteran Internship and Employment Program, and a Women Veterans and Military Spouses Employment Program.

MILICRUIT’s virtual recruitment center allows service members, veterans, and military spouses the opportunity to meet and interact with military friendly employers in real time, and for anywhere they are located with an internet connection. Visit employers in their virtual booths, view/apply for jobs, and chat with recruiters all from the comfort and convenience of home. Register today and you will have immediate access to the virtual environment. You can also check the calendar of upcoming national or regional virtual career fairs at www. veteranscareerfair.com.

THE MILITARY SPOUSE EMPLOYMENT PARTNERSHIP http://www.msepjobs. com (MSEP) is a compre-

hensive web-enabled recruitment and career partnership solution connecting military spouses to employers seeking a 21st century workforce with the skills and attributes possessed by military spouses. MSEP provides a digital recruiting platform for vetted FORTUNE 500 PLUS employers who have committed to identifying and promoting career employment opportunities for military spouses, posting job openings on the MSEP web portal, and to offering transferrable, portable careers to relocating military spouse employees.

VETSUCCESS.GOV provides comprehensive transition and employment resources for veterans, service members, and their families. VetSuccess.gov serves as a virtual employment resource center where veterans can browse job listings, post resumes and apply for positions online. VetSuccess.gov also provides links to over 8 million jobs on the VetCentral site.

14 CAREERS & CONTINUING EDUCATION FALL 2012

VETERAN RESOURCES

Resources For Veterans COMPILED BY JOINING FORCES

THE VETERANS JOB BANK connects unemployed veterans to job openings with companies that want to hire them. The Obama Administration partnered with leading job search companies to create a new, easy to use online service that enables employers to “tag” job postings for veterans. It launched with more than 500,000 job listings, a number that will continue growing as more companies tag the job postings on their own websites and add them to the Veterans Job Bank.

HERO 2 HIRED (H2H) is a comprehensive employment program provided by the Department of Defense that offers everything a Reserve Component job seeker needs to find their next opportunity, including job listings, career exploration tools, education and training resources, virtual career fairs, a mobile app for iOS, Android and Windows Phones, an innovative Facebook application and a variety of networking opportunities. H2H also provides vast recruiting opportunities for military-friendly employers.

THE VETERAN GOLD CARD provides Post-9/11 veterans with extra support as they transition out of the military. Once a veteran has downloaded the Veteran Gold Card, he or she can access six months of personalized case management, assessments and counseling at the roughly 3,000 One-Stop Career Centers located across the country.

MY NEXT MOVE FOR VETERANS is an easy-touse online tool created by the Department of Labor that allows veterans to enter information about their experience and skills in the field, and match it with civilian careers that put that experience to use. The site also includes information about salaries, apprenticeships, and other related education and training programs.

Learn to Earn Selected as a G. I. Jobs Military Friendly School, TNCC provides:

Veterans Wanted! Unleash your entrepreneurial spirit. Two 40 year old companies are seeking veterans and military spouses that are keeping their career options open. We are seeking Veterans because of their discipline and leadership skills who have a desire to be their own boss with unlimited income potential. No experience necessary; training and proven system provided. Make a great living while making a difference. Set your own hours full or part-time.

Go to www.greatworkplan.com and then call James T. Giganti, Independent Associate 410-562-2471 for full details.

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Online classes for personnel stationed around the world.

Explore. Excel. Succeed. To learn more visit www.tncc.edu/workforce and click on military

FALL 2012 CAREERS & CONTINUING EDUCATION 13

TAOnline.com Launches All New Career Site

TAONLINE CAREER SITE

HELPING U.S. VETS GET JOBS

TAOnline.com (Transition Assistance Online), a career site specializing in veteran job referrals, has been helping the transitioning military find civilian careers since 1996. A recent re-launch of the website puts more simplified job finding and hiring capabilities in the hands of its veteran and employers. According to the US Department of Labor, “there are more than 750,000 unemployed US veterans with their unemployment rate close to 7 percent,” explains David Hirsh, TAOnline, Manager of Operations, “The numbers have improved over the past year, but they’re still unacceptable,” continues Hirsh, “We’re doing our part in reducing these numbers and helping our vet candidates with site-wide enhancements, awareness through social networks, new partnerships and services, and new campaigns.” One of the major difficulties vets face when trying to enter the civilian workforce is translating their military job titles into similar civilian occupations. New, easy-to-use, tools on TAOnline aid in making this translation a non-issue. Furthermore, “the civilian title and its associated keywords are immediately converted into matching jobs from militaryfriendly TAOnline member companies,” states Hirsh. Along with these job search results, the job seeker is also presented with jobs in their location and other relevant jobs. “Although there are some 20,000 jobs posted on TAOnline, none are derived from sources other than legitimate TAOnline employers that have committed to hiring our country’s heroes. We are about quality, not quantity,” said Hirsh. Similarly, TAOnline has made major improvements in employer resume search features. Employers have been frustrated with the difficulties associated with finding former-military candidates because the resumes can be littered with unknown military acronyms and confusing codes. TAOnline’s new resume searching removes that complexity behind the scenes using its advanced translation algorithms. “We’ve been working with TAOnline for our military hiring needs for a while now. It’s great to see the new improvements and resume search simplicity,” explains Marian Hyder, VP of Talent Management for URS. Employers can now search through military resumes the same way they do for civilian resumes. Ingrained in the new website is a brand new Featured Hero service that spotlights highly skilled, vets seeking employment. By offering this unique enhancement, TAOnline has further committed to helping place these individuals into deserving careers. This completely free job seeker program provides vets with a better platform to tell their story by exposing Featured Hero profiles throughout the site, on TAOnline partner sites, relevant social network forums, and more. Employers can view these Featured Hero profiles and resumes free of charge. “We’re frequently perplexed by some of the candidates we see without a job,” explains Debbie Glynn, TAOnline Senior Account Executive, “The Featured Hero program is our way of saying thank you to these particularly special people,” continues Glynn. The new site has more subtle technology improvements as well, including a more updated design, faster pages, a mobile platform, and optimizations for search engines, making it easier for job seekers to

connect with employers. The new TAOnline.com site will continue to offer timely, relevant and enlightening advice on career transitions from a host of expert authors and career counselors in an organized, easy-to-read format. For more information regarding TAOnline. com’s new website and features, contact Ron Rutherford at (404) 806-2005 x 217, or visit www. taonline.com.

ABOUT TAONLINE.COM Since 1996, TAOnline.com (Transition Assistance Online) has been able to help the nearly 200,000 service members who transition from active duty every year as well as the hundreds-of-thousands of veterans, reservists, guardsmen, and spouses looking for civilian jobs. Our career site is dedicated to their placement in careers that fit their extraordinary motivation, loyalty, and skill.

Featured Hero service spotlights highly skilled, vets seeking employment.

We are hiring. Search for open positions and Apply at www.mcdean.com/careers

www.mcdean.com 1-800-7-MCDEAN

M.C. Dean, Inc. is an equal opportunity employer M/F/D/V

M.C. Dean Inc. is an electrical engineering, systems integration and technology firm. Founded in 1949, M.C. Dean provides design-buildoperate-maintain services for complex, mission-critical systems and facilities. With more than 3,500 employees in over 30 offices worldwide, we are looking for talented, passionate people to build their careers with us. Visit www.mcdean.com to learn more about M.C. Dean and possible career opportunities.

12 CAREERS & CONTINUING EDUCATION FALL 2012

“ There is no secret to success, not as a CEO or anything.It takes leadership and a long view.� Joseph M. DePinto,

U.S. Army Veteran, President & CEO of 7-Eleven Inc.

If you’re on a path to business ownership or a career in leadership, 7-Eleven knows that you have the qualities and skills to ďŹ nd your future with us. Every day, 7-Eleven rises to the challenge of serving fresh foods and everyday items to local customers of over 40,000 stores around the world. We work harder to make lives easier. Join us.

7-ELEVEN VETERANS FRANCHISE PROGRAM

MILITARY RECRUITING AT 7-ELEVEN

Discover special incentives and the opportunity to

Discover career opportunities in operations, development,

franchise one or multiple 7-Eleven stores.

distribution, marketing, support, ďŹ nance, and IT.

Franchise.7-Eleven.com

Careers.7-Eleven.com

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FALL 2012 CAREERS & CONTINUING EDUCATION 11

20 SECONDS IS ALL YOU GET

20 Seconds

BUILDING A SUCCESSFUL RESUME By Robert Lindsey This is the average time that a potential employer takes to review your cover letter and resume and determine whether you should be granted an interview or not. While you might have spent hundreds of dollar on resumes and thousands of dollars on education, you have 20 seconds to sell yourself to a prospective employer! Your resume must market you by projecting a professional image. Your resume and cover letter should present your abilities and what you have accomplished in your previous jobs. It should make the reader want to meet you by asking - “How did he or she accomplish that?”

EIGHT STEPS TO DESIGNING A SUCCESSFUL RESUME: INVENTORY YOUR SKILLS Review your skills, attributes, accomplishments, abilities, strengths, weaknesses, personal interests, desires, etc., to determine the most pertinent examples to include in your resume. DEFINE YOUR OBJECTIVE Be as specific as you can. It will make you look as if you’ve done your homework. TARGET YOUR FIELD/INDUSTRY Use a specific job objective, resume format and appropriate language to target your chosen career field or industry. GW SCHOOL OF ENGINEERING AND APPLIED SCIENCE • HAMPTON ROADS

SPECIFY YOUR DESIRED EMPLOYER Use a specific job objective, description of your accomplishments, skills and abilities, as well as the style and language of the employer’s corporate culture to target a specific company or agency.

ACCELERATED MASTER OF SCIENCE

ENGINEERING MANAGEMENT

CHOOSE A RESUME FORMAT Base your resume on one of two formats: Chronological, to emphasize your past experience, or Functional, to emphasize your skills. Either should be targeted at a specific industry and tailored to each individual employer.

The demand for engineers has skyrocketed. A wide range of industries including defense, technology, electronics, energy, health and transportation are now seeking engineers to be part of their team.

COVER THE BASICS Make sure you include in your resume at least the following basics: name, address, email address, phone and fax numbers, job objective, education and training, pertinent job experiences, relevant activities and interests.

Join the fast track. With our accelerated Saturday format, you’ll begin the program in August 2012 and complete your degree in March 2014. Share in a learning community. The cohort format ensures a built-in support system and excellent networking opportunities.

WRITE YOUR RESUME Before actually writing your resume, it is wise to read a resume writing guide and to study the examples provided for different industries and formats.

www.nearyou.gwu.edu/ema-hr For a list of all GW graduate programs, visit www.gwu.edu/gradapply.

ADD A COVER LETTER Always include (unless there is a specific request not to) an explanatory cover letter as to why you are submitting your resume. Paragraph one should include who you are and why you are writing. Paragraph two should summarize your strongest and most relevant skills and accomplishments and their importance to the job, employer and/or company/agency. Paragraph three should conclude with a suggested action, appreciation for being considered and relevant contact information. USED WITH PERMISSION FROM TAONLINE. ©2012 TAONLINE.COM

37976

THE GEORGE WASHINGTON UNIVERSITY IS AN EQUAL OPPORTUNITY/ AFFIRMATIVE ACTION INSTITUTION CERTIFIED TO OPERATE IN VA BY SCHEV.

Learn More! 757.249.3522 www.nearyou.gwu.edu/ema-hr

10 CAREERS & CONTINUING EDUCATION FALL 2012

FEDERAL RESUME

Federal Resume Formats BY BARBARA ADAMS

Most federal agencies accept applications that are entered online via the Internet. These online resumes and applications undergo a triple screening process that is designed to reject as many applications as possible. Since these positions are announced throughout the United States, the government would receive literally thousands of resumes for certain positions, especially in a down economy, so systems are in place to restrict successful applications only to those who have clear qualifications for the position. Unfortunately, this system often eliminates many qualified candidates as well. Many people have received rejection letters saying they do not have the minimum required experience, although they have held similar positions for many years. If experience is not presented in a manner the agency expects, it effectively does not exist. The online resume screening process begins with an electronic for key words and phrases required for the position. These are usually included in the vacancy announcement, but they are not obvious. A careful reading of the announcement to identify themes, repeated phrases and jargon is necessary for success. Without the right keywords (or enough of them) a resume will be rejected. There are many other factors involved that the candidate generally cannot know, such as where keywords should be placed in the document, proper format of text and paragraph usage to highlight them properly, and many details. This information is not found in the online instructions or the vacancy announcement. In addition to the keywords and phrases, your resume must also read well and directly target the information requested in the announcement. Additional irrelevant information can distract from legitimate experience and result in a rejection. After the electronic search, a low level administrative assistant will visually inspect the document for information he or she has been directed to find and many not even understand. If you pass these stages, a higher level reviewer who probably does have experience in the appropriate field will check the details to see if there is sufficient experience in the proper areas to warrant an interview. You resume will be scored according to this experience and the top level candidates usually will be called for a phone interview, followed by an in person interview. The entire screening process can take from a few days to several months after the announcement closes. For this reason, it is usually wise to apply for as many jobs as possible that reasonably match a candidate’s skills and experience. Online formats include numerous restrictions that make it difficult to fully express work experience. Each online application format has different requirements for resume length, date formats, number of jobs allowed to be described, and the number of characters allowed in each field. Some mandate the name and format of each supervisor, even if the candidate indicates it is “Not OK to contact” that supervisor or if the supervisor is no longer available. Other online formats (most notably the Federal Aviation Administration) require numerous “check the box” type answers to an extensive list of questions detailing every possible aspect of your prior experience. Character counts are unforgiving. Note that is characters, not words, and spaces and paragraph breaks are counted as characters as well. Exceeding a character count will result in an error message or simple truncation of an answer. It is critical to review all answers entered online prior to submitting,

especially in you paste in an answer that was copied from Microsoft Word or some other word processing software.

SOME OF THE MOST COMMON ONLINE FORMATS INCLUDE: ARMY CPOL: The Army’s Civilian Personnel On-Line (CPOL) format is used for most Army postings and allows 12,000 characters to describe your work experience, with no limit on the number of positions you can list. There are two other fields for your education and additional information. You can only have one resume on file for all applications. This can be limiting, depending on your background and achievements, and makes it difficult to target keywords properly for various jobs.

NAVY CHART: The Navy’s Civilian Hiring and Recruitment Tool (CHART) format allows up to six positions to describe your work experience, with up to 7,500 characters per position. In addition, there are fields for education (including high school information, partial degrees and certifications in addition to completed degrees), professional training, licenses and certificates, performance ratings and awards, and other information. You can only have one resume on file for all applications. This can be limiting, depending on your background and achievements, and makes it difficult to target keywords properly for various jobs.

USAJOBS: Since this format has been endorsed by the Office of Professional Management (OPM), USAJOBS is fast becoming the premier clearing house for all government jobs. Unfortunately, there is a great variety in how other agencies use the system. Some rely completely on the USAJOBS online application process, which allows for five different resume versions and includes a document upload feature for KSAs and other documents to be attached in submissions. Some use USAJOBS simply as a shell that immediately redirects you to the agency site where the online application process may be completely different. Others receive the resume from USAJOBS or request you use its format and then redirect you to answer additional questions. The United States Air Force uses USAJOBS but with its own unique requirements. Note that USAJOBS also allows a resume to be uploaded directly in GIF, JPG, JPEG, PNG, RTF, PDF or Microsoft Word format, allowing candidates to completely bypass the online builder, but this is actually counterproductive, as uploaded resumes are not part of the searchable database. Using the online builder allows other agencies to find you, and also ensures your resume includes all the information required within the appropriate character limits. It certainly takes longer, but is much more beneficial to use the online builder. USAJOBS has no capability to submit KSAs and other statements online. They are either uploaded as separate documents or are entered online after transferring to an outside agency site. Often, these instructions are unclear or misleading, so it is important to click the Preview Questions link if one exists. There is usually a contact person listed with an email or phone number to answer any questions regarding the application.

Avue Central: The Avue online resume system is provided to the government by Avue Technologies. This is one of the most complicated systems in terms of structure and requested information. Work experience has a 4,000 character limit and is added according to three categories: Federal Position, Non-Federal Position, and Military. TQs or KSAs are entered into an online field when required by the vacancy announcement and are limited to 4,000 characters. USED WITH PERMISSION FROM TAONLINE. ©2012 TAONLINE.COM

FALL 2012 CAREERS & CONTINUING EDUCATION 9

Labor Day Tips FROM THE U.S. LABOR SECRETARY

• Not sure what career is right for you? Visit MyNextMove.org to find the job that’s the perfect fit. Fill out a questionnaire listing your interests and abilities, and get suggestions for different employment paths in more than 900 careers. This site will also identify local apprenticeship and certificate programs to help you train and get a job in highgrowth industries.

• Are you a veteran? “My Next Move for Vets” is designed just for you! Enter your military occupation On Labor Day 2012 and every day, one of my top priorities is to help those code and the site matches your military skills to looking for work get the training they need for good-paying jobs. civilian jobs. If you’re a Post-9/11 era veteran, you can also download a Veterans Gold Card at DOL. By 2020, 17 of the 30 fastest-growing occupations will require a postsecondary certificate or degree. In fact, employers are actively looking to fill nearly 4 million gov/VETS to get specialized services from your local American Job Center. job openings in America right now. Getting the skills employers want and need are critical to a successful career. • Don’t have Internet access at home? We’ve partnered with local libraries all around the country HERE ARE A FEW TIPS: to make sure that you always have a place to log on • Get started! Your first step is to check out your local American Job Center. to our online resources. Most American Job Centers These nearly 3,000 “one-stop-shops” are part of a nationwide network where offer free access for those looking for a job, too. you can work with experts to update your resume, strengthen interview skills and explore current job openings. Find your local center in Virginia by visiting • Have more questions? Call us. You can reach our CareerOneStop.org. toll-free helpline at (866) 4-USA-DOL for the most up to date resources. Nearly 160,000 people do it each • Looking for a fresh start? Check out MySkillsMyFuture.org to discover different month. careers that build off of your existing skills, connect you to free training programs and even find employers in your area looking to hire. The site also shows how The United States Department of Labor has other much different jobs pay near you or across the country, as well as the additional resources to help you find a first job, new job or different career. And our services are free. skills you’ll need to succeed.

Tips from the labor secretary

U.S. Labor Secretary Hilda L. Solis

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WE CALL IT OUR P3 CAMPAIGN: PREPARE, PROVIDE AND PROTECT.

PS3 CAMPAIGN

First, we’re preparing veterans to communicate their value to potential employers through an intensive, three-day curriculum that helps them write strong resumes, hone their interview techniques and match their military skills with those required in civilian jobs. As President Obama said, if service members could save a life in Afghanistan, they can save a life in an ambulance here in Norfolk. And if they could oversee millions of dollars of supplies in Iraq, they can help a business in Virginia balance its books.

PICTURE THIS...

An applicant walks into a job interview, extends a firm handshake, looks the hiring manager straight in the eye, and begins to detail her impressive qualifications.

Second, we’re providing a wealth of resources through our American Job Center network. Veterans are given priority assistance at nearly 3,000 local employment centers nationwide, including the three centers located in the Norfolk/Hampton area. Post-9/11 veterans are eligible for a “Gold Card,” which entitles them to six months of intensive service and personalized case management.

Her resume clearly shows a record of dependability and enthusiasm. It is evident that teamwork and commitment to the mission at hand are hard-wired into her DNA. She has received world-class training from one of the most revered and demanding organizations in the world. And she has been tested, time and again, in pressurecooker situations.

We also have innovative online resources. At MyNextMove.org/vets, returning service members can enter their military occupation code and discover civilian jobs where their skills translate, or they can enter a specific field and browse hundreds of different career options.

What’s more, if she is hired, the company will receive a tax credit from the federal government of $5,600 or more. The applicant is a veteran of the U.S. Armed Forces. And this scenario occurs every day at job interviews across the country. As the U.S. Secretary of Labor, I have no more sacred responsibility than making sure we serve our military heroes as well as they’ve served us. Not only do our veterans deserve good-paying civilian jobs, but employers deserve, and need, the productivity and profits that will flow from hiring these extraordinary Americans. Here in Norfolk, this is particularly important, since nearly 30,000 of the area residents are veterans – that’s one out of every six of your neighbors and friends. Putting veterans to work is more than something on my “to-do list.” It’s been my passion. The Veterans’ Employment and Training Service, part of the U.S. Department of Labor, is leading efforts to assist our veterans.

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Third, we’re protecting the rights of veterans to receive priority consideration for employment in the federal workforce. President Obama signed an executive order to bolster the government’s recruitment and retention of veterans. Since that order, more than 225,000 veterans and Reservists have obtained federal employment. I employ thousands of veterans at the Labor Department, and I know first-hand that they are a terrific pool of talent, so this isn’t just rhetoric for me. It’s reality. Those who fought to protect our freedoms abroad shouldn’t have to fight for jobs when they return home. So my message to America’s veterans on Labor Day and every day is this: We’re committed to you. Your skills, your experience, and your dedication are crucial to our economic recovery. And my Labor Day message to U.S. employers here in Norfolk and across the country every day—is equally important: The best way to honor our veterans is to hire them.

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FALL 2012 CAREERS & CONTINUING EDUCATION 7

Workshops help separatees

TAP

‘TAP’ INTO GOOD JOBS The Department of Labor (DoL) Transition Assistance Program (TAP) Employment Workshops are sponsored in conjunction with the installation Transition Assistance staffs. The DoL TAP Employment Workshops normally run 2.5 days. However, some local installations may combine this workshop with other specialty workshops. During your first visit to the Transition Assistance Office, or with your Command Career Counselor, you should ask to be scheduled to attend the next available workshop (your spouse should attend if space is available). You should plan to attend employment workshops at least 180 days prior to separation. Note: Not all installations and bases offer the DoL TAP Employment Workshop. If the workshops are not available at your installation or base, the Transition Counselor will refer you to other sources where similar information is available.

TAP ADDRESSES SUCH USEFUL SUBJECTS AS THE FOLLOWING: • Employment and training opportunities • Labor market information • Civilian workplace requirements • Resume, application and standard forms preparation • Job analysis, job search and interviewing techniques • Assistance programs offered by federal, state, local, military and veterans’ groups • Procedures for obtaining verification of job skills and experience • Obtaining loans and assistance for starting a small business

• Analysis of the area where you wish to relocate, including local employment opportunities, the local labor market and the cost of living (housing, child care, education, healthcare and dental care, etc.) At the TAP workshops, you will receive a participant manual. Among other valuable information, this manual contains points of contact around the nation for many of the services you will need after your separation. TAP workshops are open members of all services – no matter which service may be hosting it. You can check with your particular service to determine the availability of the TAP workshops. For example, the Army Career and Alumni Program (ACAP) maintains an on online directory of ACAP Centers. ACAP centers can help you find a workshop in your area. Visit www.acap.army.mil/acap-centers.aspx.htm to find an ACAP Center near you. You can also go to the MilitaryHOMEFRONT website and the Military Installation Locator http://1.usa.gov/hGhqaO to find a specific TAP office near you.

Job-Hunting Workshops Provide Fresh Perspective Besides the DoL Career OneStop Centers and the DoL Employment Workshop, you will find other job-hunting programs sponsored by organizations in and out of your Guard or Reserve Component. Use them! By taking advantage of workshops and seminars, you will gain information about the same subject from different points of view. Different workshops emphasize different things. There are many good methods for finding a job and many good programs to teach you how.

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6 CAREERS & CONTINUING EDUCATION FALL 2012

MILITARY TRANSITION

Making A Smooth Military Transition: FIND OUT MORE ABOUT YOUR EDUCATIONAL OPTIONS AND RESOURCES

The transition from military to civilian life is an excellent time to take a serious look at your options for future success. Now is the best time to evaluate your educational options.

GUIDANCE COUNSELING After you return home, take some time to evaluate your education goals. Contact a military installation education center nearest to where you live (by phone or email for those that do not live near a military installation), Navy College Office (NCO), or Marine Corps LifeLong Learning center (LLL). The counselors can provide assistance in determining the goals that are right for you. You can also contact the Department of Veterans Affairs (VA) Regional Office for assistance. With today’s technology, you do not have to live near a military installation to get help – it’s just a phone call or email away.

CAREER ASSESSMENT If you are not sure what you want to do upon leaving the military, then you should talk to a counselor at your VA Regional Office, closest education center, NCO, LLL or Career Transition Office (CTO). Counselors at these various locations can recommend aptitude tests or vocational interest inventories to help clarify your career goals. These tests can help you pinpoint job skills in which you might excel and then relate them to specific occupations and careers in the civilian world. You can also contact the closest Department of Labor Career One Stop Center for assistance in getting a skill assessment. It’s also a valuable tool that can help you develop your education or training career goals.

ACADEMIC PLANNING Once you have identified your career goal, you may find you need a formal education to achieve it. An education counselor can explore the possibilities with you. Counselors can also advise you on non-traditional educational opportunities that can make it easier for you to get a diploma, vocational certificate or college degree. These non-traditional opportunities include the following: Take “challenge exams,” such as a college-level equivalency exam. You can convert knowledge learned outside the classroom into credits toward a college program. This can save you time and money. Go to school part-time while continuing to hold down a full-time job. This approach might make adult education more practical. See the veterans’ coordinator at the college, university or vocational school of your choice. The coordinator can help you understand your VA educational benefits and might lead you to special programs offered to former service members. Determine if your military learning experiences can translate to course credit. Check with your unit education officer or an active duty military installation education center, NCO or LLL for assistance. You can also go online and get a copy of your DD Form 2586, “Verification of Military Experience and Training” (VMET) document at http://1.usa.gov/bCXUq0.

VOCATIONAL SERVICES You can also learn about various vocational services available through a military education center, NCO or LLL, as well through the VA Regional Office. Counselors are available to help you

understand the many vocational and technical school programs. The counselors at these centers can also show you how to get course credits for non-traditional learning experience, such as military certifications and on-the-job training. The counselors may also help you find out about certification and licensinements. The counselors can give you information on vocational and apprenticeship programs.

LICENSING/CERTIFICATION There are several resources available to assist you in finding civilian requirements for licensing and certification: www.acinet.org Department of Labor website. Go to “Career Tools” section to look up licenses by state, requirements for the license, and point-ofcontact information for the state licensing board.

www.dantes.doded.mil DANTES website has information on certification programs.

www.cool.army.mil/ Find civilian credentials related to your military occupational specialty, learn what it takes to obtain the credentials, and see if there are programs that will help pay credentialing fees.

www.cool.navy.mil/ Find civilian credentials related to your Navy rating, learn what it takes to obtain the credentials, and see if there are available programs that will help pay credentialing fees.

www.au.af.mil/au/ Resource for Air Force personnel in increasing ccaf/certifications.asp awareness of professional development opportunities applicable to USAF occupational specialties, crosswalks to CCAF degree programs, national professional certifications, certification agencies. – ARAContent

FALL 2012 CAREERS & CONTINUING EDUCATION 5

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4 CAREERS & CONTINUING EDUCATION FALL 2012

FINANCIAL AID

Department of Education

FEDERAL STUDENT AID ELIGIBILITY

FINANCIAL AID PROGRAMS

• Demonstrate ďŹ nancial need (except for certain loans – your school can explain which loans are not needed). • Have a high school diploma or a General Education Development (GED) certiďŹ cate, pass a test approved by the U.S. Department of Education, meet other standards your state establishes that the department approves, or complete a high school education in a home school setting that is treated as such under state law. • Be working toward a degree or certiďŹ cate in an eligible program. • Be a U.S. citizen or eligible non-citizen. • Have a valid Social Security Number (unless you’re from the Republic of the Marshall Islands, the Federated States of Micronesia, or the Republic of Palau). • Register with the Selective Service if required. • Maintain satisfactory academic progress once in school. • Certify that you are not in default on a federal student loan and do not owe money on a federal student grant. • Certify that you will use federal student aid only for educational purposes.

Federal Student Aid, an ofďŹ ce of the U.S. Department of Education, offers over $80 billion in ďŹ nancial aid that help millions of students manage the cost of education each year. There are three categories of federal student aid: grants, work-study and loans. Even if you are still on active duty, you can apply for aid, such as Pell Grants or Federal Stafford Loans. Find out more by visiting www. federalstudentaid.ed.gov/.

APPLYING FOR FEDERAL STUDENT AID You can get this aid by completing the free application for Federal Student Aid (FAFSA). You can apply online or on paper, but ďŹ ling online is faster and easier. Get further instructions on the application process at www.fafsa.ed.gov. You should also apply for a Federal Student Aid PIN (if you haven’t done so already). The PIN allows you to sign your application electronically, which speeds up the application process even more. Apply for a PIN at www.pin.ed.gov.

Eligibility for federal student aid is based on ďŹ nancial need and on several other factors. The ďŹ nancial aid administrator at the college or career school you plan to attend will determine your eligibility.

TO RECEIVE AID FROM OUR PROGRAMS, YOU MUST:

FINANCIAL AID PLANNING

Federal Student Aid has a new tool called FAFSA4caster, designed to help students and their families plan for college. The FAFSA4caster provides students with an early FILLING OUT THE FAFSA There is a series of eight questions on the application that ask about your dependency estimate of their eligibility for federal student ďŹ nancial assistance. Military dependents who are enrolled in college and are eligible to receive Pell Grants should check out status. If you are a veteran, or are currently serving on active duty in the U.S. Armed our two newest programs: Academic Competitiveness Grants and National Science Forces for purposes other than training, you are considered an independent student and Mathematics Access to Retain Talent Grants (National SMART Grants). Visit www. and would only include your information (and that of your spouse, if married). For FederalStudentAid.ed.gov for more information. more detailed information go to www.fafsa.ed.gov.

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FALL 2012 CAREERS & CONTINUING EDUCATION 3

What’s Inside...

TABLE OF CONTENTS

FEATURE STORIES

6 Making A Smooth Military Transition 16 First Lady Announces Jobs

MNV PUBLISHER Laura Baxter FLAGSHIP EDITOR David Todd CREATIVE DIRECTOR Tricia Lieurance GRAPHIC DESIGNERS Allyson Garner Kyle Raymer Susan Cofer

MNV EDITOR Rebecca Soorani Hastings ADVERTISING INFORMATION (757) 222-3990 sales@militarynews.com EDITORIAL (757) 222-3970 CLASSIFIEDS (757) 222-3974

Published by MILITARY NEWSPAPERS OF VIRGINIA 150 W. Brambleton Ave. | Norfolk, VA 23510 Phone: (757) 222-3990 | Fax: (757) 853-1634

The contents of this special section are not necessarily the official views of or endorsed by the U.S. government, the DoD, the DoT or the U.S. Coast Guard. Opinions of contributing writers do not necessarily reflect the opinions of Military Newspapers of Virginia or The Flagship®. The availability of these newspapers and the appearance of advertising in these publications, including any inserts and supplements, do not constitute endorsement by the federal government, the DoD, the DoT, the U.S. Coast Guard or Military Newspapers of Virginia of products or services advertised. Military Newspapers of Virginia is a private firm in no way connected to the Department of Defense or United States Coast Guard.

27 The key To A Better Future

4

Department of Education: Financial Aid Programs

6

Making A Smooth Military Transition

7

Transition Assistance Program: Workshops Help Separatees

8

PS3 Campaign

9

Tips from the labor secretary

10

Federal Resume Formats

11

20 Seconds is all you get

13

TAOnline.com Helps U.S. Vets

14

Resources For Veterans

16

First Lady Announces Jobs

18

Financial Incentives Offered To Veterans

19

Careers In Cyber Warfare

22

Beat The Interview Jitters

23

Veterans Retraining Program

24

Deciding On Where To Relocate

25

How To Make Moving Easier

26

Blue-To-Green: Continue To Serve Your Country

27

The Key To A Better Future

2 CAREERS & CONTINUING EDUCATION FALL 2012

You receive it on Graduation Day. But it’s never handed to you. Because when it’s a degree from Columbia College, it’s a degree that demands effort and rewards hard work. That’s a notion our students at 18 campuses on military bases truly understand.

Go For Greater™ Offering Associate, Bachelor’s and Master’s Degrees. Contact Columbia College’s local representative Jim Schermerhorn today at Virginia@ccis.edu or call (757) 918-1900. GoForGreater.org

28 CAREERS & CONTINUING EDUCATION FALL 2012