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An evening of pure Las Vegas fun, fabulous entertainment, and casino adventures

CONTENTS

LETTER FROM THE CHAIR OF THE BOARD

2017 USO OF HAMPTON ROADS AND CENTRAL VIRGINIA EXECUTIVE COMMITTEE

2017 USO OF HAMPTON ROADS AND CENTRAL VIRGINIA BOARD MEMBERS

LETTER FROM THE 2017 USO GALA PRESENTING SPONSOR, NEWPORT NEWS SHIPBUILDING

2017 USO GALA PREMIERE SPONSORS

ANNUAL SPONSORS THANK YOU

2017 USO OF HAMPTON ROADS AND CENTRAL VIRGINIA STAFF

2017 USO GALA RAFFLE

2018 USO GOLF CLASSIC SAVE THE DATE

OUR CANINE COMFORT CREW

CENTER ACCOMPLISHMENTS

SUPPORT YOUR LOCAL USO USO of Hampton Roads and Central Virginia Â¨ 3

Welcome to the 2017 USO HRCV Gala! The USO cares for service members and their families 24/7, 365 days a year. This Gala, our most important fundraising event of the year is a celebration of the freedom the men and women who wear the cloth of our nation provide for us. We have the freedom to dance, play casino games, and listen to great music all because 1% of Americans are willing to step up and protect our right to do so. Thank you for joining us in this great celebration of American patriotism. The USO was founded in 1941 as a means to give service members a safe space for rest, respite, entertainment, and comfort. Over 76 years later, the mission has expanded and evolved to include extensive support for military families, the wounded, ill and injured, and families of the fallen. Whether overseas or back at home, enhancing their quality of life is at the core of the USO mission. A strong American military is essential to not only American freedom, but to that of the entire world. Whether at home or abroad, the USO of Hampton Roads and Central Virginia is the bridge to safety and comfort for many thousands of service members and their families all day, every day. When they deploy, we care for the families they leave behind. When they return we offer resiliency programs and healing support for them and for their families. If they make the ultimate sacrifice, we help their families navigate grief and a new, very uncertain future. No other military service provider has the reach and the impact of the USO. We care for every service member and his or her family, from every branch, throughout their entire career. Anyone can fly the American flag on the 4th of July or place a bumper sticker on their vehicle that proclaims â€œI Support Our Troops.â€? The bumper sticker might be free, but our freedom most definitely is not. Thank you for answering the call by celebrating with us.

Charles J. Beers, Jr Rear Admiral USN (Ret) Chairman USO of Hampton Roads and Central Virginia

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USO of Hampton Roads and Central Virginia Âª 5

BOARD OF DIRECTORS EXECUTIVE COMMITTEE

BOARD MEMBERS

CHAIR RADM Chuck Beers, USN (Ret.)

Ms. Laura Baxter, Military Newspapers of Virginia

Secretary Mr. Cory Belkov, Military Exchange Biz

Mr. Ed Brunot, Liberty Tax

USO Counsel CAPT. Tim Dorsey, Esq., USN (Ret.) Treasurer Mr. Thomas Jones, Newport News Shipbuilding RMDL Mark Gemmill, USN (Ret.) Ms. Maryellen Baldwin, Navy League of Hampton Roads

CAPT. Pete Bulkeley, USN (Ret.), Lockeed Martin Corporation Senator Bill DeSteph, Senate of VA Mr. John Griffing Mr. Lee E. Hicklin, Bryant & Stratton College Mrs. Debbie Kloker, COX Mr. Gregg Koons, Mars Chocolate North America MCPO Steve Ludwig, USN (Ret.), GEICO Mr. Ken Mahler, Newport News Shipbuilding Mr. John Motta, II, Dunkin Brands Mr. Gregory Nigro, Dunkin Brands Mr. Joseph M. Quinn, Jr., SAIC Mr. Immanuel Sutherland, Altria Client Services Mr. Kevin Terry, General Dynamics NASSCO-Norfolk Mr. Joel Vargas, USAA Col Chuck Weddle, USAF (Ret.), BAE Systems

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USO of Hampton Roads and Central Virginia Â¨ 7

October 20, 2017 October 20, 2017

Dear friends and colleagues: Dear friends and colleagues:

For more than 75 years, the USO has supported our men and women in uniform For morecare, than 75 years, the USO has supported our andwho women in uniform bringing comfort and a piece of home tomen those defend our great nation and theirisfamilies, bringingthan care,ever, comfort andmore a piece of homethan to those who defend mission more critical and diverse ever. Our Army, Navy, our great oursupport military’s everything mission is more critical and more Force andnation. CoastToday, Guard from the than warever, on terror to the war on diverse than ever. Our Army, Navy, Marine Corps, Air Force and Coast Guard support humanitarian aid and whenever it’s needed. everything from theand war global on terrorpresence to the war –onwherever drugs. They provide humanitarian aid and global presence – wherever and whenever it’s needed.

Supporting the USO is one way we can give back to our military. It’s also our op Supporting the USO oneUSO way we canto give back to our military. also they our perform each men and women ofisthe and recognize the nobleIt’s work opportunity to thank the men and women of the USO and to recognize the noble work they perform each day.

I was moved to learn that the USO has supported every dignified transfer at Dov since 1991, making travel accommodations grieving fam I was March moved to learn often that the USO hasspecial supported every dignified transfer atfor Dover Air Force Base since March 1991, oftenAlthough making special travel for services t airport centers around the world. this is justaccommodations one of the many grieving families in transit USO airport centers around the world. Although vividly demonstrates theatUSO’s character, commitment and higherthis purpose. is just one of the many services they provide, I believe it vividly demonstrates the USO’s character, commitment and higher purpose.

While we give to many organizations, the USO has always and will always hold While we giveof tothe many organizations, thethat USOthe hasmen always andwomen will always hold us. Because USO, we know and who deploy on the special significance for us. Because of the USO, we know that the men and women always be taken care of. who deploy on the ships we build will always be taken care of.

On of Newport NewportNews News Shipbuilding and theofUSO of Hampton Onbehalf behalf of Shipbuilding and the USO Hampton Roads and Roads and C Central Virginia, thank youevening, for being here evening, andyour thankgenerous you for yoursupport. you for being here this and this thank you for generous support.

thebest, best, AllAllthe

Jennifer Jennifer Boykin Boykin President President NewportNews News Shipbuilding Newport Shipbuilding A DIVISION OF HUNTINGTON INGALLS INDUSTRIES 4101 Washinton Avenue • Newport News, VA 23607 • Telephone (757) 380-2000 • www.huntingtoningalls.com 8 © USO of Hampton Roads and Central Virginia

FIND FINANCIAL CONFIDENCE AT onUp.com

USO of Hampton Roads and Central Virginia ª 9

2017 GALA PREMIERE SPONSORS

PRESENTING SPONSOR Newport News Shipbuilding, A division of Huntington Ingalls Industries

BRONZE SPONSOR Cox Communications, Inc. BAE Systems ADS, Inc.

ENTERTAINMENT SPONSOR Dunkin’ Donuts

ELITE RAFFLE SPONSOR Cosmopolitan Southwest Airlines Premiere Events First Landing Charters Mattress Firm Hilton – Virginia Beach Oceanfront

GOLD SPONSOR Lockheed Martin Corporation SunTrust Bank, Inc. SAIC SILVER SPONSOR Raytheon Company General Dynamics NASSCO

10 « USO of Hampton Roads and Central Virginia

WINE SPONSOR Altria

USO OF HAMPTON ROADS AND CENTRAL VIRGINIA

ANNUAL SPONSORS USO OF HAMPTON ROADS AND CENTRAL VIRGINIA

WE THANK YOU

The USO of Hampton Roads & Central Virginia depends on the generosity of individuals and corporations to fundVirginia its programs services for our military. The USO of Hampton Roads & Central dependsand on the generosity of individuals and consider corporations fund its programs and services for our military. Please ourtosponsors when purchasing goods and services. Please consider our sponsors when purchasing goods and services.

USO of Hampton Roads and Central Virginia Â¨ 11

STAFF PRESIDENT AND CEO Paula Moran CHIEF OPERATING OFFICER Karen Licari CHIEF FINANCIAL OFFICER Christina Wyman

NORFOLK INTERNATIONAL AIRPORT USO CENTER DIRECTOR Len Friddle JOINT EXPEDITIONARY BASE LITTLE CREEK-FORT STORY USO CENTER DIRECTOR Michelle Moritz

DIRECTOR OF CENTER OPERATIONS Kevin Hoffer

AMC TERMINAL USO CENTER DIRECTOR Ramon Bernal

SPECIAL CAMPAIGNS MANAGER Elan Enriquez

NAVAL STATION NORFOLK – J50 USO CENTER DIRECTOR Joe Holyfield

RESOURCE DEVELOPMENT MANAGER Marcy Piasecki MANAGER OF STRATEGIC PARTNERSHIPS Amber Cavanagh DONOR RELATIONS MANAGER Chelsea Lynch COMMUNITY ENGAGEMENT AND VOLUNTEER MANAGER Hannah Hendricks FAMILY OUTREACH COORDINATOR, HUNTINGTON HALL USO CENTER DIRECTOR Danis Lensch NEWPORT NEWS/WILLIAMSBURG INTERNATIONAL AIRPORT USO CENTER DIRECTOR Diane Fry JOINT BASE LANGLEY EUSTIS USO CENTER DIRECTOR Chereese Alexander JOINT BASE LANGLEY EUSTIS USO CENTER VOLUNTEER COORDINATOR Vivian Johnson

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RICHMOND INTERNATIONAL AIRPORT USO CENTER DIRECTOR Tricia Riggs RICHMOND INTERNATIONAL AIRPORT USO CENTER VOLUNTEER COORDINATOR Brandy Lipscomb FORT LEE/FORT LEE MEPS USO CENTER DIRECTOR Kasinda Thomas FORT LEE USO CENTER VOLUNTEER COORDINATOR Ibani Toter IT SUPPORT David Wilkinson OPERATIONS INTERNS Austin Reed and Alex Tait

I N G E N U I T Y M A K E S A N I M P A C T. SAIC is proud to support the USO - Hampton Roads and Central Virginia in their mission to serve military service members and their families.

18-0377 | SAIC COMMUNICATIONS

See all the ways we are Redefining Ingenuity ™ at saic.com.

USO of Hampton Roads and Central Virginia ª 13

THE 2017 GALA October 20, 2017 Virginia Beach Oceanfront 31st Street Hilton

WIN 1 OF 3 PRIZES: Tickets just $10 each or 3 for $25

1st Prize: A Trip for 2 to Fabulous Las Vegas 1 lucky winner will receive round trip airfare for two on Southwest Airlines, plus a 2-night stay in a terrace room at the Cosmopolitan Resort on the Las Vegas Strip. Package includes dinner for two at the All You Can Eat Wicked Spoon Buffet, featuring international flavors and decadent desserts. Fair Market Value: $2,000 2nd Prize: A Home Casino Night furnished by Premiere Events. Transform your humble abode into your personal gaming palace! Package includes two casino tables with dealers, custom fun money, a “Welcome to Las Vegas” marquee and a party for 3 hours! Additional tables can be purchased. Fair Market Value: $1,000

3rd Prize: In-Shore fishing trip for up to 6 guests, furnished by First Landing Charters. Try your luck for rock fish, flounder, cobia and more! Departs for Virginia Beach. Must book in advance. Fair Market Value $500

Tickets just $10 each, or 3 for $25! Buy online at tinyurl.com/USORaffle17 or visit your nearest USOHRCV center location. Tickets can be purchased in person using check or cash at your nearest USOHRCV location. For a full list of our center locations and operating hours, please visit our website at hrcv.uso.org. Multi-Ticket Opportunity Drawing: Purchase 6 or more tickets for an additional entry into an exclusive raffle for a Romance Package at the Hilton Virginia Beach Oceanfront. Includes a 1 night stay and dinner for two at 31 Ocean. 1 entry per 6 tickets purchased.

USO Hampton Roads and Central Virginia • Box 8097 • Norfolk, VA • 23503-0097 • hrcv.uso.org 14 « USO of Hampton Roads and Central Virginia

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You give a lot to serve your country. SO AT USAA WE GIVE SOME BACK.

Visit USAA.COM or call 800-531-8521

No Federal endorsement of sponsor is intended. 1Member Distributions includes amounts returned to members, associates and other customers. Use of the term “member” or “membership” refers to membership in USAA Membership Services and does not convey any legal or ownership rights in USAA. Restrictions apply and are subject to change. USAA means United Services Automobile Association and its affiliates. © 2017 USAA. 242509-0617-G

USO of Hampton Roads and Central Virginia ¨ 15

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IN 2016, OUR MEMBERS RECEIVED $1.4 BILLION BACK FROM USAA THROUGH DISTRIBUTIONS, DIVIDENDS, BANK REBATES, AND REWARDS.1

GOLF

CLASSIC 09.13.2018

SAVE THE DATE

REGISTRATION: 10:00 AM SHOTGUN START: 11:30 AM TO SPONSOR: SPONSOR@uSOhRcv.ORg

TO RegiSTeR: EvENTS@uSOhRcv.ORg

651 S. England StrEEt | WilliamSburg, Va 23185 SigN UP TODAY: give.clASSY.ORg/2018USOHRcvgOlfclASSic

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SALUTING OUR HEROES AND

HONORING THEIR COURAGE. AT LOCKHEED MARTIN WE’RE ENGINEERING A BETTER TOMORROW. We are proud to support the USO and its mission to create special moments for the men and women of the U.S. Armed Forces and the families that sustain them. Learn more at lockheedmartin.com/community

USO of Hampton Roads and Central Virginia ª 17

OUR CANINE COMFORT CREW

A wagging tail, an enthusiastic bark, a napping buddy, a furry whirlwind of affection. These are just a few examples of what our beloved canine comfort crew bring to our local service members in our USO centers. It would be an understatement to say that these incredible pups are beneficial to troops and families. When a service member has had a long hard day, navigating the stresses of military service, they know they can come into our centers and find that missing piece of their home lives. Perhaps they are far away from their own dogs, or maybe they have fond memories of a pet growing up, or perhaps they simply find comfort in the blissful face of man’s best friend. Either way, these remarkable dogs are just the ticket to release the pressures of military life. 18 « USO of Hampton Roads and Central Virginia

It has long been recognized that interacting with animals can lower blood pressure, reduce stress, and contribute to an overall feeling of calm and well being. Our nation’s service members are responsible for the safety and security of our country, and with that comes an enormous amount of stress. They are often far from their homes or deployed for long periods of time-remote from family and friends. Bringing a slice of home to the men and women serving in our armed forces is what the USO does best; and our four-legged team helps further our vital mission. Come what may, the USO of Hampton Roads and Central Virginia will always be there with a helping hand, a listening ear, and a carefree canine to make a service members day just a little bit easier.

USO of Hampton Roads and Central Virginia Â¨ 19

2017 CENTER ACCOMPLISHMENTS FORT EUSTIS USO Center Director: Chereese Alexander SIP AND PAINT NIGHT With the high cost of Paint Nights throughout the Hampton Roads area, Ft. Eustis USO was able to bring Paint ‘N Sip Night to our military troops and their spouses. Provided an evening for our troops to enjoy an evening of painting, refreshments, jazz music without the worry of cost. SPOUSES APPRECIATION MINI PAMPER EVENT Able to show military spouses our appreciation for all they do to support their spouses who serve (whether active duty, reserve, National Guard, etc). Offered was a free facial, manicure, makeup class, as well, a comfortable environment which ladies felt comfortable in mingling and establishing new friendships as well support systems. CHEF ‘N BOOTS CHILDREN’S HEALTHY EATING EVENT Educated the military children on the importance of healthy eating, how to make healthy snack and meal choices, demonstrated (with their help) how to cook healthy meals, etc. FT EUSTIS USO LUNCHEON WITH BRYANT AND STRATTON Able to inform our troops and family members who visited the center of all Bryant and Stratton offers to further their education – the type courses/majors they offer, on-site day care, free courses, tours, etc. To date, Bryant & Stratton has received 30+ prospects. 2017 current foot traffic: 11,385 2017 expected foot traffic: 17,000

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RICHMOND INTERNATIONAL AIRPORT Center Director: Tricia Riggs Volunteer Coordinator: Brandy Lipscomb BLOCK LEAVE Able to take care of feed over 5, 000 service members in a 48 hour period. HOLIDAY AND WEATHER EVENTS 24 hour operation during weather events in area. Allowing military members a safe and comfortable place to stay until flights resumed. UPDATED FURNITURE AND VIDEO GAMES Added to the comfort and relaxation of our military members and their families. PARTNERSHIPS Worked to build partnerships in the community to insure greatest impact to the comfort and relaxation of our military members and their families. DIGNIFIED TRANSFER TEAM Created , trained and started a Dignified Transfer Team to give families a level of comfort and dignity when bringing home remains. 2017 current foot traffic: 24,285 2017 expected foot traffic: 38,000 USO FORT LEE/ FORT LEE MEPS Center Director: Kasinda Thomas Volunteer Coordinator: Ibani Toter USO TABLE EVENTS FOR THE COMMUNITY We can reach people in the community and educate them about our programs and services by going into local schools, community centers, and events.

2017 CENTER ACCOMPLISHMENTS NEW PARTNERSHIP WITH MWR AT THE DEFENSE LOGISTICS AGENCY We are able to reach our military in a new location and education others about who we are. SUPPORTING THE MILITARY COMMUNITY WITH PANERA BREAD We supplement our military families income by providing them with free Panera products through their end of day donation program. THANKSGIVING ADOPT A SERVICE MEMBER Our community opens their homes to our local Ft. Lee men and woman and treat them to faith, family, and food. CHRISTMAS EVE DINNER WITH YOUNG SERVICE MEMBERS We treat them to dinner on Christmas Eve to help lift their spirits from being away from home at a time where they are in school learning their trade. 2017 current center foot traffic: 9,842 2017 expected center foot traffic: 13,500 2017 current MEPS foot traffic: 7,717 2017 expected MEPS foot traffic: 16,000 USO CENTER HUNTINGTON HALL Center Director: Danis Lensch SUPPORT AT SUPSHIP, NN • Departure of USS Lincoln • Departure of USS Ford • New Construction: JFK • New Construction: Submarine units including the USS Washington Guarantees to bring Sailors into the next the yards another 5 years until 2022. CHANGE OF COMMAND SUPPORT NEW CO IN JUNE 2017 Provided support in the form of food for the change of command. The new CO is in complete of the USO at Huntington Hall.

FACILITIES SUPPORT Facility Manager fully supports the facility needs of the USO.This saves money for more programs. CENTER EVENTS The USO at Huntington Hall hosts/and or supports events.For example, the USO hosted a super bowl party and provides the space and support for Thanksgiving dinner for the service members at Huntington Hall. QUALITY OF LIFE PROGRAMS/ FAMILY OUTREACH USO provides support to service members and their families throughout the year. Our quality of life programs include EFMP Day, Adopt a Service Member program, and Operation Holiday Spirit program. These families are referred by Commands, Chaplains and military agencies that work with the families on going and can identify families in need. 2017 current center foot traffic: 8,364 2017 expected center foot traffic: 10,000 USO CENTER LANGLEY AIR FORCE BASE Center Director: Hannah Hendricks SADIE THE MORALE DOG Sadie is a beautiful Golden Retriever and has been able to provide comfort and joy for the many Airmen Leadership School service members/students and the larger Air Force community at large on base who visit the Langley center. Sadie greets each guest with her tail wagging and a toy in her mouth. Sadie, with her perfect temperament, is a friend to all that enter the center. INCREASED NUMBER OF VOLUNTEERS The increase in number of volunteers has been beneficial in a variety of ways. This has allowed the Langley center to expand it’s support on and around the Langley Air Force Base Community. It has also allowed active duty spouses and retirees USO of Hampton Roads and Central Virginia ª 21

2017 CENTER ACCOMPLISHMENTS the opportunity to give back even more to the military on base by volunteering on a routine basis. LANGLEY AIR FORCE BASE SUPPORT The Langley center has been able to support homecomings and deployments on base when requested. Additionally, the Langley Center has been able to support the National Guard in several events. The Langley center has also supported Security Forces. The Langley Center has been able to host many Command meetings due to it’s comfort and size. 2017 current center foot traffic: 5,290 2017 expected center foot traffic: 7,000 USO CENTER AMC TERMINAL Center Director: Ramon Bernal ADDED A HOT DOG ROLLER Since there was only one restaurant in the airport, this allowed me to treat our military guests before they boarded their airplane.

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CREATED “MY STORY”. Created a way to capture personals stories that visit centers to be dispersed to all USOHRCV locations. PASSED ANNUAL HEALTH DEPARTMENT AND FOODBANK HEALTH INSPECTIONS WITH ZERO DISCREPANCIES Allows the Center to procure and retain supplies from Foodbank of Norfolk to enrich the armed forces active, reserve and retired selection of food. MAINTENANCE OF HIGH VOLUME OF GUESTS The AMC terminal is used to dealing with large deployments throughout the year. We continue to maintain a wonderful center designed to make the men and women deploying feel safe and comfortable. NEW STANDARD VOLUNTEERS The AMC terminal has been particularly difficult to staff with volunteers. Recently,

2017 CENTER ACCOMPLISHMENTS we have been able to procure more standard volunteers coming in every week. This is incredibly impactful for our service members who deserve to be greeted with helpful and friendly faces when they walk through our doors. 2017 current sign in foot traffic: 7,511 2017 AMC Total Passengers: 32,540 2017 expected sign in foot traffic: 6,500 2017 expected AMC Total Passengers: TBD

HIGH AMOUNTS OF IN-KIND DONATIONS With our increased visibility, we have been receiving large amounts of inkind donations. This helps provide food, drinks, entertainment, for service members and their families. 2017 current center foot traffic: 7,955 2017 expected center foot traffic: 10,500

USO CENTER NAVAL STATION NORFOLK Center Director: Joseph Holyfield

USO LITTLE CREEK Center Director: Michelle Moritz

HIGH NUMBERS OF GUESTS Our visibility on Naval Station Norfolk only continues to grow. It was not long ago that only small groups of service members knew we had a presence on base, now we welcome thousands of people through our doors every year.

INCREASED DONATIONS JEBLC USO can now offer more fresh foods; such as fruits and vegetables, and a larger variety of foods when available, such as bottled juice, cheese sticks, and cereal. We can buy more equipment for the center, and are currently looking at storage shelving, security cameras, and CAC readers for the computers.

HIGH RECURRENCE OF GUESTS Not only are our guest numbers high, our recurrence of guests is also solid. Guests that come in rarely come in just once, service members have such a great experience many of them come in every single day. SUCCESSFUL CANINE COMFORT CREW PROGRAM One of the things our center at J50 has become known for is our canine comfort crew program. We now have five amazing dogs every week. The joy and comfort they bring to the service members is priceless. CENTER SPECIFIC CORPORATE VOLUNTEERS-JOHNSON CONTROLS We have a new corporate volunteer group at J50. Johnson Controls has been incredible for the success of our center. They have donated television sets, decorated for our holiday events, and even dedicated the money received from their company swear jar to USO J50.

INCREASED PRESENCE AT NEWCOMERS AND DEPLOYMENT BRIEFINGS New visitors to the center, increased awareness of the USO and our services. SENT ALL LONGTIME VOLUNTEERS THROUGH FOOD SAFETY SUPERVISOR TRAINING Having a Food Safety Supervisor on every shift is mandatory, according to Navy Regs, and now every shift is covered by a different Supervisor. Without a supervisor, the kitchen would be shut down in the event of a visit by the health inspector. REARRANGE RECEPTION AREA TO INCLUDE MORE PROMOTIONAL MATERIAL FROM SPONSORS Increased visibility of sponsors IDENTIFY THE WEATHER CONDITIONS THAT CAUSE THE CENTER TO FLOOD Take steps to decrease the possibility of USO of Hampton Roads and Central Virginia Â¨ 23

2017 CENTER ACCOMPLISHMENTS interior flooding. These steps will include pressure washing the building’s concrete exterior, patching visible cracks in the concrete, sealing windows with silicone caulk. The equipment and work will mostly be donated by volunteers, with the exception of the concrete sealant. Reduce the number of days the center is closed due to interior flooding. 2017 current center foot traffic: 8,342 2017 expected center foot traffic: 13,800 USO NORFOLK INTERNATIONAL AIRPORT Center Director: Len Friddle COMPLETED FURNISHING OF FALLEN WARRIOR ROOM WITH NO HRCV FUNDING REQUIRED The FWR will provided comfort to families of the fallen during the most difficult time of their lives. This room has been compared to the best in the country. SUCCESSFULLY BUILT A BASE OF DONORS PROVIDING IN-KIND DONATIONS TO CENTER Raised funds and donations through a core group of individual donors that has increased the amount of In-Kind donations to the Center. We’ve been able to increase the amount of dedicated monthly donations enabling us to continue to provide a wide variety of snacks and drinks to our guests. PROVIDED SERVICES FOR INCREASED NUMBERS DURING BLOCK LEAVE AND OPERATION SNOWBALL EXPRESS With the help of many volunteers we were able to provide services for increased numbers of Block Leave and Operation Snowball Express travelers. Numbers increased in 2016 but so did our donations.

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PASSED ANNUAL HEALTH DEPARTMENT AND FOODBANK HEALTH INSPECTIONS WITH ZERO DISCREPANCIES INCREASED SUPPORT THROUGH SOUTHSIDE SUPPORT COMMITTEE Through increased support of Southside Support Committee and donors we’ve been able to increase the weekly/ monthly dedicated donations providing healthy foods to our guests. 2017 current center foot traffic: 16,558 2017 expected center foot traffic: 28,000 USO NEWPORT NEWS/WILLIAMSBURG INTERNATIONAL AIRPORT Center Director: Diane Fry ADDED A HOT DOG STEAMER Since there was no restaurant in the airport for 6 months, this allowed me to feed our military guests before they boarded their airplane. INCREASED USO SIGNAGE We are located in a corner, off the beaten path, so the increased signage helped attract more visitors. SPEAK AT CIVIC GROUPS Speaking to the public helps spread the word about what we, at the USO, do for our military troops. Donations increase and I was able to spread the word about our USO Charity Golf Tournament and register six foursomes. FORM A CONNECTION WITH A LOCAL ELEMENTARY SCHOOL Children’s artwork and letters adorn my center to provide a homey feel. We get comments frequently about how our center looks and feels like home. SECURE DONATIONS FOR BLOCK LEAVE Securing donations from donors and

2017 CENTER ACCOMPLISHMENTS restaurants helps ensure a pleasant experience for the E-1 students to get dropped off at the airport during the Christmas holiday. We host 400 + Army students anywhere from 3 hours to 2 to 3 days, feeding and entertaining them as they wait for flights home. 2017 current center foot traffic: 8,881 2017 expected center foot traffic: 13,000 NEW! USO YORKTOWN YORKTOWN GRAND OPENING The USO Center at U.S. Coast Guard Training Center at Yorktown had it’s Grand Opening on Thursday, July 27th. Unlike other USO Centers throughout the world, the new center at TRACEN Yorktown supports several different locations on the installation. The USO supports lounge-style spaces in several barracks with new furniture to support comfortable seating for gaming, television, movie watching. A more traditional USO space is adjacent to a large entertainment area in one of the barracks featuring pool, foosball and ping pong tables, big screen televisions and gaming stations, and lounge areas. The room is a quite space containing computer stations, a television without video gaming capabilities, and comfortable seating. The USO also provides a children’s area that is housed in the Cyber Café and features child-

sized furniture, developmental games and activities, books, and interactive toys. Additionally, the USO provides a comfortable, safe and convenient space for active duty Coast Guard mothers and civilian support staff to breastfeed and care for their new babies as they return to the workplace. At any given time, there are multiple women onboard TRACEN Yorktown who are balancing home life and work demands after returning to duty and/or being temporarily separated from their newborns due to training obligations. Each USO lactation space is equipped with new furniture, two additional hospital-grade Medela breast pumps, decorative items, family-centered publications and other reading materials. COAST GUARD DAY The USO supported Coast Guard Day at Yorktown by providing an information table with give -aways to help support the family fun event. It was an opportunity to also spread the word about the newly opened center to the families and active duty service members assigned to the base. GRADUATION SUPPORT The USO will provide graduation cakes on a regular basis. This will boost the moral on graduation day and it’s a wonderful way the USO can say congratulations to the Coast Guard students on their big day.

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2017 CENTER ACCOMPLISHMENTS USO ADMINISTRATIVE OFFICE President and CEO: Paula Moran CENTER VISITS With 12 USO welcome centers the USO has been able to provide comfort to 116, 137 service members and their families. Our numbers for the end of the year are expected to be 160,000. Centers also host and support events throughout the year with close to 90,000 event attendees. COMMUNITY EVENTS Throughout the year the USO completes hosts and supports several events for service members and their families. For example, the USO hosts the USO Warrior Week, Military Appreciation Day at the Virginia Zoo, the Annual USO Holiday Party, USO Annual Golf Tournament, and USO Gala. Close to 20,000 patrons attend these events.

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PROGRAMS The USO offers programs to help support military member and their families. The USO hosts the EFMP Day, Adopt A Service Person program, and Operation Holiday Spirit. The USO also operates programs for the Wounded Ill and Injured and Families of the Fallen. These programs enhance the quality of life of our armed forces impacting. The USO has also been able to support homecomings and deployments in the area. VOLUNTEERS The USO has 549 active center volunteers with over 30,000 volunteer hours so far in 2017. The USO has 151 active special event volunteers with close to 700 volunteer hours so far in 2017. 2017 current center foot traffic: 116,130 2017 expected center foot traffic: 160,000

SUPPORT YOUR LOCAL USO In order to maintain twelve welcome centers and provide programs to the military, it is imperative that the USO of Hampton Roads and Central Virginia (USOHRCV) maintain a strong sponsor relationship with our local businesses and civic organizations. There are multiple ways you can help us provide these much needed services: SPONSORSHIPS Businesses can sponsor events, centers or activities for the USO of Hampton Roads and Central Virginia. For more information on our benefits of corporate sponsorship, contact us at sponsor@USOHRCV.org VOLUNTEERING The USO of Hampton Roads and Central Virginia relies heavily on volunteer support to provide our programs and services to over 450,000 military personnel and their families.

If you are interested in becoming a volunteer, please contact us at ContactUs@ USOHRCV.org or visit our website to complete a volunteer form. DONATIONS Corporate and individual donations help us maintain our day to day operations and also to put on our special events and programs, for our local military at no charge. If you would like to make an online donation, visit our website at hrcv.uso.org or send a check to: The USO of Hampton Roads and Central Virginia P.O. Box 8097 Norfolk, VA 23503

For more information, please visit hrcv.uso.org. The USO of Hampton Roads and Central Virginia is always seeking new volunteers to help assist at our welcome centers and at our special events. Volunteers wishing to assist at one of our USOHRCV centers located on a military installation will need base access. USO of Hampton Roads and Central Virginia Â¨ 27

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