MTN DMV Spotlight: Making Connections That Impact Organ Donation

September is DMV Appreciation Month and Midwest Transplant Network is recognizing the important work that DMV offices have as a partner in organ, eye and tissue donation. Deziree Herrera, West Wichita DMV Office Manager, shares her story.

Deziree Herrera is enthusiastic about the work she has been doing for the last 10 years with the Division of Vehicles in Wichita, Kansas. She is a caring person with a warmth in her voice that feels like a hug.

“I wasn’t familiar with organ donation before working with the DMV,” said Deziree. “It was only after working at the DMV that I started speaking about donation in my interactions with family and asking questions about our history and future regarding donation.”

Deziree learned that several of her family members have experienced organ donation as either a donor hero or as transplant recipient.

“Sharing information about organ, eye and tissue donation every day at the DMV means we have the ability to help save lives,” said Deziree. “For me it’s a blessing to be able to ask the donation question. Asking ‘Would you like to be an organ donor?’ means we get to open the door of opportunity to help save the lives of our neighbors. It’s an amazing feeling when people say yes to donation.”

Recognizing an important partnership

The collaboration between organ procurement organizations and DMVs is vital; over 90% of organ donor registrations across the country occur through the DMV. This highlights the critical role DMVs have in facilitating organ, eye and tissue donation and saving lives.

In recognition of their efforts, Donate Life America created National DMV Appreciation Month in 2016 to specifically honor the commitment of DMVs and driver license partners to the Donate Life mission. This annual event takes place in September and is a time for national and local organizations to express gratitude for their DMV partnerships.

“Donors are just like them”

“I love MTN’s annual calendar and never throw them away,” said Deziree. “We have posted the photos and stories on the walls of our office so people can see that donor heroes are just like them, people from all different walks of life with various backgrounds, cultures and experiences.”

She said sharing information about donation at the DMV is an element that helps the community. “It could often be the only place people hear about organ donation and the positive impact it can have for an individual or family.”

The Wichita DMV staff meet people who speak a multitude of languages. “When we speak about donation through translation there is a common connection of gratitude that happens when they say yes to donation and the language of donation then becomes universal,” said Deziree. “Smiles and excitement are exchanged and that’s what this is all about. Celebrating the opportunity to give life and helping bridge gaps in our community.”

Saving more lives

Working together, Midwest Transplant Network and DMV offices help enhance and save lives.

DMV Appreciation Month is an opportunity to give the license office patrons actionable ways to promote the need for organ donors. “We like to go all out on decorations and come up with interactive ways for the community to participate when they say yes to organ, eye and tissue donation,” said Deziree. “It’s another way to engage with people and make them aware of organ donation.”

Deziree is proud knowing she is helping lead the change in perception that is common with the DMV. These perceptions often produce feelings of frustration, bureaucracy and long waits. “Our mission is to issue a variety of licenses and provide assistance to Kansas citizens,” she said. “We are committed to work every day for the people of Kansas. Our vision is to do that with respect, integrity, fairness and civility while cheerfully, accurately and efficiently sharing vital information about organ donation.”