GRADUATE CERTIFICATE PROGRAMS

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W W W. M I C H E N E R . C A / C E

Graduate Certificate Programs • Clinical research associate • Leadership in health care • Clinical laboratory quality management

C O N T I N U I N G E D U C AT I O N & PA R T-T I M E S T U D I E S

clinical research associate Clinical Research professionals assist in the design, preparation, planning, implementation and review of a clinical trial to ensure it adheres to regulatory and ethical standards. Clinical research is a rapidly expanding field and Clinical Research Associates (CRA) contribute to research studies that have major impacts on health care, like developing new medications and testing new treatment devices and methods. These Clinical Research courses can be taken individually or towards a Clinical Research Associate Graduate Certificate.

Communications and Technology ICCR110 • Duration: 12 weeks Accomplish two primary themes: communication and the use of technology to affect that communication. Practical and theoretical aspects of current communication practices will be addressed as well as contemporary aspects of conflict and stress management.

Business and technical communication, creating research reports and presentations, and communication in the internet environment are integral course components.

START DATE Jan 14, 2013 May 6, 2013

REGISTER BY

Jan 4, 2013 Apr 16, 2013

Ethical Issues in Clinical Research ETCR120 • Duration: 12 weeks Discover and discuss ethical issues related to clinical research including: consent to treatment/decision-making, confidentiality/disclosure, recruitment and remuneration, integrity in research, and ethical conflict and decision-making in clinical research.

Course objectives: • Differentiate between the two major ethical theories found in Western culture • Compare tools for ethical analysis used in clinical practice • Identify and critically discuss ethical issues in clinical research • Prepare an analysis of a case study presenting an ethical dilemma in clinical research START DATE Jan 14, 2013

online course

REGISTER BY Jan 4, 2013

register at www.michener.ca/ce

2 Principles of Clinical Research 1 CRCR130 • Duration: 12 weeks Explore the fundamental introduction to the role of clinical trials and research in the health care sector and in industry.

Topics include: • Basis of research • Four phases of clinical research • Elements of a clinical trial • Terminology associated with research trials • Role of research in the development and marketing of therapeutic interventions, including drug and medical devices • Roles and responsibilities of personnel and organizations involved • Importance of regulations relating to the conduct of clinical trials [ICH, FDA, TPD] • Requirements for the reporting of Adverse Events to Institutional Review Boards and to regulatory authorities START DATE May 6, 2013

REGISTER BY

Apr 16, 2013

Principles of Clinical Research 2* CRCR240 • Duration: 12 weeks Be equipped with the knowledge and skills required to understand the research process and also to plan and conduct quality clinical trials with this advanced course in clinical research. Practice the design, preparation, implementation and evaluation of a clinical project.

Topics include: • Audits and quality control • Budget development • Clinical data management • Challenges in the conduct of clinical trials • Specialty types of research studies START DATE Jan 14, 2013

REGISTER BY Jan 4, 2013

*Principles of Clinical Research 1 is a prerequisite for this course.

leadership in health care Leadership skills are a must–have in health care settings and this program is designed for people who are new to, or aspiring towards, leadership roles in health care. Each course draws upon a wide range of management and organizational knowledge to support leaders in their positions of leading and managing others, as well as working within health organizations. These leadership courses can be taken individually or towards a Leadership in Health Care Graduate Certificate.

Fundamentals of Leadership Effectiveness FSQM110 • Duration: 12 weeks Establish the fundamental skills required for effective leadership in health care. You will explore a variety of theoretical and practical concepts including: • The difference between a management role and that of a leader in a team • The question of whether leadership can be learned • Communication styles that are best practices in a variety of contexts • The ability to resolve conflict situations • Change leadership • Project management concepts and thinking • Demonstrating leadership behaviours as you work in groups START DATE Jan 14, 2013

REGISTER BY

Jan 4, 2013

Ethical Leadership in Health Care Organizations ETHL110 • Duration: 12 weeks Discover how to identify, analyze and resolve ethical issues that arise in practice as health care leaders.

Topics include: • Values clarification • Ethical resources allocation • Transparency in process • Inclusive leadership • Building trust in organizations and setting ethical priorities START DATE Jan 14, 2013

online course

REGISTER BY

Jan 4, 2013

register at www.michener.ca/ce

4 Organizational Effectiveness for Health Care Leaders OEHL110 • Duration: 12 weeks Explore how to effectively work with teams and individuals in an organizational context as health care leaders.

Topics include: • Understanding organizations as systems • Team development and effectiveness • Implementation of organizational change • Alignment of strategic, operational and individual planning and performance • Organizational health START DATE

REGISTER BY

May 6, 2013

Apr 26, 2013

Advanced Practices for Leadership in Health Care ADHL110 • Duration: 12 weeks Accomplish advanced leadership practices in health care. This course completes Michener’s Graduate Certificate Program for Leadership in Health Care.

Topics include: • Leadership culture and accountability • Advanced coaching practices • Leading diverse teams • Engaging others in strategic/systems thinking • Leading quality and continuous improvement • Sustaining best practices START DATE

REGISTER BY

Jan 14, 2013

Jan 4, 2013

register today!

www.michener.ca/ce Visit our website to join our mailing list and for details on fees, admission requirements, delivery formats and a range of opportunities available to you.

Check your eligibility for the Allied Health Professional Development Fund at www.ahpdf.ca

clinical laboratory quality manager Laboratory Quality Management professionals continue to be in short supply and high demand in the health care sector as clinical laboratories require a designated Quality Manager. Based on the International Laboratory Standard (ISO151189), these Quality Management courses can be taken individually or towards a Clinical Laboratory Quality Manager Graduate Certificate.

Fundamentals of Leadership Effectiveness FSQM110 • Duration: 12 weeks Establish the fundamental skills required for effective leadership in health care. You will explore a variety of theoretical and practical concepts including: • The difference between a management role and that of a leader role in a team • The question of whether leadership can be learned • Communication styles that are best practices in a variety of contexts • The ability to resolve conflict situations • Change leadership • Project management concepts and thinking • Demonstrating leadership behaviours as you work in groups START DATE Jan 14, 2013

REGISTER BY

Jan 4, 2013

Quality Management Systems (QMS): Introduction INQM110 • Duration: 12 weeks Explore how to develop and ensure that medical laboratory services meet regulatory needs while allowing continuous improvement with this introduction course to Quality Management Systems.

Three Quality System Essentials are discussed: Documents & Records, Organization, and Service & Satisfaction.

START DATE Jan 14, 2013

online course

REGISTER BY

Jan 4, 2013

register at www.michener.ca/ce

6 QMS: Resource Management RMQM110 • Duration: 12 weeks Establish how to develop the resources required for implementing a Quality Management System. Resource management encompasses human resources, infrastructure and the work environment.

Three Quality System Essentials are discussed: Personnel, Facilities & Safety, and Equipment.

START DATE May 6, 2013

REGISTER BY

Apr 26, 2013

QMS: Process Management PMQM110 • Duration: 12 weeks Explore how to develop and manage the processes required for producing examination results. Process management encompasses the provision of supplies needed to perform the process (inputs), design and documentation of the process, the controls required to ensure that the process is working as intended and the systems in place for communicating examination results (the output of the process) to the health care provider.

Three Quality System Essentials are discussed: Purchasing & Inventory, Process Control, and Information Management.

START DATE Sept 9, 2013

REGISTER BY Aug 30, 2013

QMS: Measurement, Analysis and Improvement MEQM110 • Duration: 12 weeks Explore how to measure, analyze and improve the Quality Management System. Measuring and monitoring the output of a process and comparing it to customer expectations form the basis of performance measurements. Systems for managing occurrences and complaints are reviewed.

Three Quality System Essentials are discussed: Assessment, Occurrence Management, and Process Improvement.

START DATE Jan 14, 2013

REGISTER BY Jan 4, 2013

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