SCOPE February 2008
Where caring counts. Feel the difference.
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Vol. 24 No. 1
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Hospital District listens
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Local survey reports patients’ high regard for MGH; lists needs A survey of Public Hospital District No. 1 residents finds that those who use Mason General Hospital are more satisfied than District residents who use other hospitals.
The staff at Mason County Eye Clinic relax in one of the newly updated Patient Eye Exam rooms. From left to right are Terry Megiveron, director of clinics; Sally Radcliffe, office manager; Lisa Ramsauer, ophthalmic assistant; Monica Vuong, M.D., ophthalmologist; and Jo MacGugan, ophthalmic technician.
Mason County Eye Clinic Adds State-of-the-Art Diagnostic Equipment
In July 2007, a local consumer opinion telephone survey was conducted by a Seattle survey firm of 512 households in Mason County’s PHD No. 1. The survey was part of Mason General Hospital’s strategic plan to know what District residents value and need in their local healthcare. The Seattle firm Continued on page 7… has extensive
Mason County Eye Clinic
“Dr. Vuong is so com“Dr. Vuong and her staff plete in her care,” added is helping patients “see provided excellent service Megiveron. “By adding more clearly” with the adwhich was a great relief this new equipment and dition of three major pieces to me at a time when technology she can now of state-of-the art diagnoseye problems took me by see conditions of the eye tic equipment. “The district complete surprise.” in greater detail than has spent more than $130,000 – Eye Clinic patient ever been possible. This to upgrade the Eye Clinic for will aid her in the evaluaDr. (Monica) Vuong and tion, diagnosis, and treatment of all types of staff to give more thorough, comprehensive, eye disease.” diagnostic eye care,” said Terry Megiveron, The three new major pieces of equipment director of clinics for Public Hospital District now in the office will allow for: No.1. In addition to the new hardware, the ✽ more precise accuracy in the selection exam rooms were completely upgraded with of the correct lens Continued on page 5… the latest wireless equipment.
John Cruse, Executive Chef at MGH. Among all the specific aspects of care at MGH, tested in the recent survey, Mason General rated highest for its food services. In literally every other hospital where this item has been surveyed by Health Facilities Planning and Development of Seattle, food service rates at or near the bottom.
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