Support and contact details 12

Award and progressionYou also have the option of con tinuing to study to become a Chartered Secretary/Governance If you are successful in passing the ‘ Advanced Professional through our Qualifying Programme. Certificate in Health ServiceGovernance’, you Should you decide to progress to study the will be entitled to join us as an affiliated member. Qualifying Programme, this Certificate would Affiliated membership recognises the count as one module completed and you would achievement, value and capability of alumni who not be required t o take the ‘Corporate have successfully completed one of our short Governance’ module. course qualifications. It is designed to enhance your professional standing with the right to use Further details about the Qualifying Programme the post -nominals CG (Affiliated), the is available on the our website, or can be sent to opportunity to serve on branch councils, and a you upon request. commitment to continuing professional development and our code of professional ethics and conduct. It also provides preferentia l access to the Institute’s knowledge and services. To learn more about affiliated membership visit https://www.icsa.org.uk/join -us/affiliated -membership .

Exam administration and rules either at home or work , with access to Wifi and As part of the process for signing up to this a mobile phone . course, you should have completed an exam registration form and will be registered for an About five weeks before the exam date we will exam in June, shortly after this course ends. send you information about the exam including login details and the exam time. If you are no t sure about your exam date, please check it now. You will also have access to the ‘Instructions for exam candidates’ document, which lets you If, in special circumstances, you need to change know what to expect in the exam and the exam your exam entry or have any questions rules. Please read this document carefully. concerning the exam, please contact us. You will need to let us know about changing your If anything goes wrong before or during the exam by 23 March (this deadl ine might change) . exam which you believe may af fect, or have affected your performance, please contact us as After this deadline, your exam date is fixed and soon as possible. you would need to pay for another exam entry if you wanted to change it.

You will need to sit the exam online at a location where you are alone in a room

When you sign up for the Advanced Certificate in Health Service Governance, you become one of our students and have a profile in the secure ‘MyCG area of our website. This is where you can change your contact details we have on file for you, check your exam entry and find study support resources such as past exam papers.

Select ‘Sign in’ at the top of the page.

Enter your username (your email address) and ‘Password’. If you have forgotten the password that your registered with, select ‘Forgotten your password’.

From this page you can access your profile in the ‘My details’ tab, which contains your personal and contact details. You are able to update your profile via MyCG. There is also a link to see your exam booking via the ‘Exam entries’ tab

6: Support an d contact details

If you have questions about payments, If you are having problems registering for a registering for exams, your exam centre or webinar before the event, please reply to the accessing any online details, please contact our person who sent you the information about the Client Relations team at: enquiries@icsa.org.ukevent (this will probably be Mandy). If you are having technical problems during a session, you If you have questions about the study will need to use the chat function in Adobe programme, practice tasks, your study progress Connect to let us know. and the exam, you can contact Mandy Garnham at:mgarnham@icsa.org.uk

11:00am -12.00pm Delivered by Mandy Garnham Monday 21Sep Session 2 : Governance landscape & theoretical frameworks . 9:00am -10.00 am Covering study textChapters 1 to 3 Delivered by Claire Lea

9:00am -10.00 am Covering Chapters 4 - 6 Delivered by Claire Lea

9:00am -10.00 am Covering Chapters 7 & 8 Task 1 set at this session Delivered by Claire Lea Monday 9 NovNo webinar – writing Task 1 and reading for upcoming modules

9:00am -9.30amDelivered by Claire Lea

9:00am -10.00 am Covering Chapters 9 & 10 Delivered by Claire Lea

9:00am -10.00 am Chapters 11 -13 Delivered by Claire Lea

9:00am -10.00 am Covering Chapters 14 - 16 Delivered by Claire Lea

9:00am -10.00 am Covering chapters 17 - 19 Task 2 set at this sessionDelivered by Claire Lea Monday 1 MarNo webinar : Writing Task 2 and reading for upcoming modules

9:00am -9.30amDelivered by Claire Lea

11:00am -12 .00pmDelivered by Mandy Garnham

Claire Lea non -executive director. Claire is the author of the Health Service Governance study text and is the Claire has extensive experience both in the NHS examiner for the module . and the private sector as a company secretary. She has worked as an independent consultant Mandy Ga rnham for the last nine years, completing a number of governance reviews and b oard development Mandy is the learning support manager at The sessions for NHS organisations as well as Institute. She manages and delivers a range of providing governor training for foundation trust study support activities for students taking the Councils of Governors. She is an associate of qualifying programme and short course the NHS Providers & the Good Governance qualifications, including the deli very of study Institute and helped to develop and write the skills and exam preparation tuition. She deals Governors Induct ion programme as part of the with all student enquiries regarding study and national training programme for NHS foundation assessments trust governors. Claire has also served as NHS