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Live Lines :: July 2026

Page 1

Volume 75, Issue 7

July 2026

Survey shows communication keeps members connecte

W

hen Live Lines debuted in pated in follow-up interviews to provide Members reported using the website 1961, it had a simple purpose: to additional perspective. most often to: serve as an“important link in Taken together, the findings showed that ◼ Register for events and training; the work of the association. ” ◼ Access resources and documents; communications prepared by MEUW This spring, MEUW launched a compreare effective at reaching members, with ◼ Find program information; and ◼ Locate schedules and updates. hensive communications review to assess each type of communication serving a whetherLive Lines — distinct purpose. Survey and analytics data pointed to the Overall, how satisfied are and MEUW communisame conclusion: members increasingly you with communications “One of the things cations overall— still from MEUW? see the website as both an information that makes MEUW fulfill that role and prospecial is that no two hub and a place to take action. vide value in today ’s municipal utilities are Several interview participants said their evolving communicaalike,” said MEUW use of the website has expanded over tions landscape. The President and CEO time. One said,“I appreciate having so answer was clear: Yes! Tim Heinrich. “Our Satisfied much information collected in one cenMembers continue to members serve differ- tral place. When I have a question for Very Satisfied value MEUW commuent communities and MEUW, I can almost always find the annications and viewLive have specific needs for swer on the website. ” Lines as a trusted source information, so deliverContinued on page 2 for staying informed and ing communications that connected to the association work for everyone is not and public power across Wisconalways simple. We were enINSIDE THIS ISSUE sin. Nearly 90% of survey respondents couraged to learn members continue to said they were either “very satisfied” or value the communications they receive Industry leaders gather to celebrate independence and public power “somewhat satisfied ” with communicatoday. At the same time, their feedback Page 3 tions they receive from MEUW. gave us ideas for how we can improve. ”

21%

69%

The review— which included a member Different Channels, Different Roles survey, individual interviews, and website One of the strongest themes to emerge analytics— was designed to help better was that members rely on different comunderstand how members access informunication tools for different purposes. mation, what communications they value For many respondents, the MEUW most, and where opportunities exist to improve. More than 100 employees from website has become the first stop when nearly 40member utilities participated in they need information. More than seven the survey, representing a range of utility in 10 respondents said the website is sizes, job functions and experience levels. where they go first when looking for Fifteen member employees also partici- information from or about MEUW.

MEUW News Monitor Page 4 Help researchers understand how to strengthen the power system for winter conditions Page 5 Wisconsin Utility News Digest Page 6 Spotlight on Associate Members Pages 8 -9

MEUW scholarship program is “powering futures ” Page 12

Municipal Electric Utilities of Wisconsin ’s mission is to strengthen and unify community -owned utilities . Since 1928, MEUW has been the trade association for Wisconsin ’s 81 public power communities and is affiliated with the American Public Power Association (APPA) — www.publicpower.org

A monthly publication of Municipal Electric Utilities of Wisconsin, Inc. | 725 Lois Drive

⚫ Sun Prairie, WI 53590 | www.meuw.org


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Live Lines :: July 2026 by Municipal Electric Utilities of Wisconsin - Issuu