2011 Peer Comparison

Comparison of Performance Measures for the 30 Largest Motorbus/Trolleybus Transit Agencies in the United States

2011

REVISED

Source: 2011 and 2007 National Transit Database of the Federal Transit Administration

2011 Boardings in Millions Motorbus and Trolley Bus 800.1

MTA New York City Transit 357.3

Los Angeles

310.4

Chicago 189.7

Philadelphia San Francisco

155.7

New Jersey

155.7

Washington DC

130.7

MTA New York Bus

118.3

Boston

112.4

King County Metro

112.0

Baltimore

76.6

Denver

76.0

Miami

75.7

Honolulu

73.8

Minneapolis

69.8

Houston

66.4

Atlanta

63.1

Portland

58.2

Oakland

57.3

Las Vegas

55.5

Pittsburgh

54.1

Orange

51.3

San Diego

49.5

San Antonio

44.2

Milwaukee

44.0

Cleveland

37.2

Dallas

37.0

Phoenix

36.7

Detroit

35.6

Austin

33.5 0

100

200

300

400

500

600

700

800

900

Average Annual Percent Change in Boardings Motorbus and Trolley Bus, 2007 to 2011 2.8%

Philadelphia

2.6%

Boston

2.2%

San Antonio

1.8%

MTA New York Bus

1.5%

San Diego Minneapolis

0.7%

Honolulu

0.7%

Denver

0.7%

King County Metro

0.3%

Austin

0.3%

Detroit

0.3%

Chicago

0.1% San Francisco

-0.3%

Washington DC

-0.6%

Milwaukee

-0.8%

Baltimore

-1.1%

Average

-1.5%

New Jersey

-1.7%

MTA New York City Transit

-1.8%

Portland

-2.0% -2.3%

Atlanta

-2.3%

Miami Pittsburgh

-2.6%

Las Vegas

-2.9%

Los Angeles

-3.4% -3.6%

Oakland Houston

-5.6%

Cleveland

-6.1% -6.4%

Orange Phoenix

-6.7%

Dallas

-7.6% -10%

-8%

-6%

-4%

-2%

0%

2%

4%

Operating Cost Per Vehicle Hour Motorbus and Trolley Bus, 2011 MTA New York City Transit

$163.92

San Francisco

$158.80

Oakland

$155.55

Baltimore

$146.34

Pittsburgh

$146.04

Boston

$135.38

Detroit

$130.69

Philadelphia

$130.60

King County Metro

$129.51

MTA New York Bus

$126.81

Portland

$126.19

Washington DC

$123.93

New Jersey

$123.93

Los Angeles

$122.11

Chicago

$120.32

Average

$118.61

Cleveland

$117.29

Miami

$114.31

Honolulu

$114.13

Dallas

$112.07

Minneapolis

$109.09

Milwaukee

$106.16

Atlanta

$105.84

Houston

$104.18

Orange

$103.44

Austin

$96.99

Denver

$95.02

Phoenix

$91.01

Las Vegas

$89.68

San Diego

$79.83

San Antonio

$79.03 $0

$20

$40

$60

$80

$100

$120

$140

$160

$180

Average Annual Percent Change in Operating Cost Per Vehicle Hour, 2007 to 2011 8.9%

Pittsburgh Las Vegas

6.8%

Cleveland

6.0%

Baltimore

5.8%

Boston

5.3%

San Francisco

5.2%

MTA New York City Transit

5.1%

Portland

5.1%

Atlanta

4.7%

Honolulu

4.6%

Philadelphia

4.5%

San Diego

4.4%

Houston

3.8%

Los Angeles

3.7%

Dallas

3.7%

Miami

3.7%

Oakland

3.6%

Average

3.6%

San Antonio

3.4%

Phoenix

3.2%

King County Metro

3.2%

Denver

3.1%

New Jersey

2.8%

Milwaukee

2.6%

Minneapolis

2.5%

Austin

1.6%

Orange

1.1% 0.9%

Washington DC Detroit -0.2% -0.7% -2%

0.7% MTA New York Bus Chicago 0%

2%

4%

6%

8%

10%

12%

Operating Cost Per Vehicle Mile Motorbus and Trolley Bus, 2011 MTA New York City Transit

$21.28

San Francisco

$20.40

MTA New York Bus

$15.03

Boston

$13.00

Oakland

$12.66

Philadelphia

$12.65

Chicago

$12.54

Washington DC

$10.86

King County Metro

$10.24

Baltimore

$10.06

Average

$9.94

Pittsburgh

$9.78

Portland

$9.74

Los Angeles

$9.73

Cleveland

$9.49

Detroit

$9.17

Miami

$8.90

Minneapolis

$8.45

Atlanta

$8.17

Milwaukee

$8.14

Honolulu

$8.02

Dallas

$8.00

New Jersey

$7.92

Orange

$7.55

Las Vegas

$7.16

Austin

$7.09

San Diego

$6.67

Houston

$6.67

Phoenix

$6.61

Denver

$6.41

San Antonio

$5.69 $0

$5

$10

$15

$20

$25

Average Annual Percent Change in Operating Cost Per Vehicle Mile, 2007 to 2011 Pittsburgh

8.6%

Cleveland

7.8%

San Francisco

7.6%

Boston

6.6%

Baltimore

5.9%

Portland

5.7%

Dallas

5.5%

MTA New York City Transit

5.5%

Philadelphia

5.4%

Los Angeles

5.1%

Atlanta

4.8%

Las Vegas

4.6%

Honolulu

4.6%

Oakland

4.6%

MTA New York Bus

4.3%

Miami

4.3%

San Diego

4.2%

Average

4.2%

Houston

3.6%

Phoenix

3.5%

Milwaukee

3.5%

San Antonio

3.4%

Denver

3.2%

King County Metro

2.9%

New Jersey

2.7%

Minneapolis

2.6%

Washington DC

2.0%

Orange

1.2%

Austin

1.1%

Detroit

0.5%

Chicago

0.3% 0%

1%

2%

3%

4%

5%

6%

7%

8%

9%

10%

Boardings Per Vehicle Hour Motorbus and Trolley Bus, 2011 San Francisco

63.3

MTA New York City Transit

54.5

Chicago

51.0

Honolulu

49.2

Los Angeles

45.6

Philadelphia

42.5

Boston

42.1

Las Vegas

39.4

Baltimore

35.4

Milwaukee

34.4

Average

34.1

Portland

33.0

King County Metro

31.7

Atlanta

31.4

Minneapolis

31.3

Oakland

31.3

Detroit

31.2

San Diego

31.0

Cleveland

30.9

Orange

30.1

Washington DC

29.8

Austin

28.4

MTA New York Bus

28.4

Miami

28.4

Pittsburgh

27.5

San Antonio

27.4

Denver

25.1

Phoenix

24.8

New Jersey

24.7

Houston

21.0

Dallas

17.5 0

10

20

30

40

50

60

70

Average Annual Percentage Change in Boardings Per Vehicle Hour, 2007 to 2011 4.9%

San Diego

4.3%

Boston

4.1%

Chicago Cleveland

3.5% 3.3%

Detroit 2.4%

Pittsburgh

2.2%

Miami Denver

1.7%

Philadelphia

1.6% 1.0%

Milwaukee

0.7%

Portland Honolulu

0.4%

Minneapolis

0.3%

Austin

0.3%

King County Metro

0.3%

San Antonio

0.0%

-0.1%

Average

-0.1%

Las Vegas

-0.3%

San Francisco

-0.7%

MTA New York City Transit Atlanta

-1.3%

New Jersey

-1.4% -1.8%

Los Angeles

-1.8%

Oakland

-2.0%

Orange

-2.0%

Baltimore New York Bus

-2.1%

Washington DC

-2.3% -5.7%

Phoenix Houston

-6.5%

Dallas

-7.1% -8%

-6%

-4%

-2%

0%

2%

4%

6%

Passenger Mile Per Vehicle Mile Motorbus and Trolley Bus, 2011 Honolulu

18.9

MTA New York City Transit

15.8

San Francisco

15.7

Los Angeles

15.2

Chicago

12.2

Philadelphia

12.1

Miami

11.9

Las Vegas

11.2

New Jersey

11.0

Baltimore

10.8

King County Metro

10.7

Boston

10.5

Average

10.2

Minneapolis

9.8

MTA New York Bus

9.8

Portland

9.6

Cleveland

9.4

San Diego

9.3

Atlanta

9.1

Orange

8.9

Detroit

8.8

Denver

8.8

Houston

8.6

Austin

8.3

San Antonio

8.3

Oakland

8.3

Milwaukee

7.9

Washington DC

7.8

Pittsburgh

6.6

Phoenix

6.6

Dallas

5.4 0

5

10

15

20

Average Annual Percentage Change in Passenger Mile Per Vehicle Mile, 2007 to 2011 11.5%

Boston Honolulu

6.4%

Cleveland

6.3% 4.6%

Atlanta Miami

4.2%

MTA New York Bus

4.1%

San Diego

4.0%

Philadelphia

3.9% 3.3%

Milwaukee Chicago

3.2%

Portland

3.2% 2.8%

New Jersey

2.6%

San Antonio San Francisco

2.2%

Los Angeles

2.1%

Austin

1.2%

Average

1.1%

MTA New York City Transit

1.1%

Denver

1.0% 0.6%

Oakland

Orange

-0.4% -1.4%

Baltimore

-1.5%

Las Vegas King County Metro

-1.7%

Minneapolis

-2.0%

Washington DC

-2.4%

Detroit

-3.9% -4.5%

Houston

-4.5%

Pittsburgh Phoenix

-5.5%

Dallas

-7.0% -10%

-5%

0%

5%

10%

15%

Operating Cost Per Boarding Motorbus and Trolley Bus, 2011 Dallas

$6.40

Pittsburgh

$5.31

New Jersey

$5.01

Oakland

$4.97

Houston

$4.95

MTA New York Bus

$4.47

Detroit

$4.19

Washington DC

$4.16

Baltimore

$4.13

King County Metro

$4.08

Miami

$4.03

Portland

$3.83

Cleveland

$3.79

Denver

$3.79

Average

$3.68

Phoenix

$3.66

Minneapolis

$3.48

Orange

$3.44

Austin

$3.42

Atlanta

$3.37

Boston

$3.22

Milwaukee

$3.09

Philadelphia

$3.07

MTA New York City Transit

$3.01

San Antonio

$2.88

Los Angeles

$2.68

San Diego

$2.58

San Francisco

$2.51

Chicago

$2.36

Honolulu

$2.32

Las Vegas

$2.28 $0

$1

$2

$3

$4

$5

$6

$7

Average Annual Percent Change in Operating Cost Per Boarding, 2007 to 2011 Dallas

15.2%

Houston

13.9%

Phoenix

11.6%

Baltimore

8.5%

Las Vegas

7.0%

Atlanta

6.3%

MTA New York City Transit

6.0%

Los Angeles

6.0%

Oakland

5.9%

Pittsburgh

5.9%

San Francisco

5.6%

New Jersey

4.5%

Average

4.3%

Portland

4.2%

Honolulu

4.2%

Washington DC

3.6%

San Antonio

3.4%

Orange

3.3%

King County Metro

2.9%

Philadelphia

2.7%

Minneapolis

2.2%

Cleveland

2.1%

MTA New York Bus

2.1%

Milwaukee Miami

1.3%

Austin

1.3%

Denver

1.3%

Boston

0.9%

-0.4%

San Diego

-2.2% -4.1% -10%

-5%

1.6%

Detroit Chicago 0%

5%

10%

15%

20%

Operating Cost Per Passenger Mile Motorbus and Trolley Bus, 2011 MTA New York Bus

$1.54

Oakland

$1.52

Dallas

$1.49

Pittsburgh

$1.47

Washington DC

$1.40

MTA New York City Transit

$1.35

San Francisco

$1.30

Boston

$1.24

Philadelphia

$1.04

Detroit

$1.04

Milwaukee

$1.03

Chicago

$1.03

Portland

$1.01

Cleveland

$1.01

Phoenix

$1.00

Average

$1.00

King County Metro

$0.95

Baltimore

$0.93

Atlanta

$0.90

Minneapolis

$0.86

Orange

$0.85

Austin

$0.85

Houston

$0.77

Miami

$0.75

Denver

$0.73

New Jersey

$0.72

San Diego

$0.71

San Antonio

$0.68

Los Angeles

$0.64

Las Vegas

$0.64

Honolulu $0.00

$0.43 $0.25

$0.50

$0.75

$1.00

$1.25

$1.50

$1.75

Average Annual Percent Change in Operating Cost Per Passenger Mile, 2007 to 2011 Dallas

17.3%

Pittsburgh

16.1%

Phoenix

11.6%

Houston

9.9%

Baltimore

7.7%

Las Vegas

6.5%

Detroit

5.2%

King County Metro

5.0%

Minneapolis

5.0%

Washington DC

4.9%

San Francisco

4.9%

MTA New York City Transit

4.2%

Oakland

3.9%

Average

3.6%

Los Angeles

2.7%

Portland

2.3%

Denver

2.1%

Orange

1.6%

Philadelphia

1.3%

Cleveland

1.2%

San Antonio

0.7%

MTA New York Bus

0.2%

San Diego

0.2%

Atlanta

0.1%

Milwaukee

0.1%

Miami

0.1%

-0.1%

New Jersey

-0.1%

Austin Honolulu

-1.4%

Chicago

-2.6%

Boston

-3.4% -5%

0%

5%

10%

15%

20%