DECEMBER 23, 2015
Photo: Eric Bitler, New Employee Graduation
medic.com
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@MecklenburgEMS
Is it time for your annual mammogram?
Novant Health Breast Center mobile unit will be on-site Do I need an appointment? No appointment is required but recommended, so please reserve a time slot in advance by calling 704-384-7226 or
toll free 1-855-273-7226. Walk in's are accepted. Is this covered by insurance?
What if my last mammogram was not at a Novant Health facility? You can still receive a mammogram on our mobile mammography unit. We will contact your previous provider to obtain films from your most recent exam for comparison. Past results are necessary to ensure accuracy and that no changes have occurred in your breast health.
Mammograms are covered as a preventive screening every 366 days starting at age 40 for most insurance plans. For your convenience, we will file a claim with your insurance provider on your behalf. Please bring your insurance card.
Mecklenburg EMS Agency January 15, 2016 9:00 am-4:00pm
Benefits of the Novant Health Breast Center mobile unit: • State-of-the-art digital mammography • Expert team of female technologists
• On-site convenience with the luxury & privacy of a traditional imaging center
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COMPANY OGO
As previously noted, the latest Performance Pay Tracking Period began on November 1st. We are striving to meet the Patient Satisfaction goal of a ≥ 65% rating (experience as “Excellent”). In order to create a comfortable margin of performance, while continuing to improve the patient experience, we would like to share some feedback from recent patient focus groups. The two areas that patients value the most are: 1. Communication from the treating crew: “Explain treatment options and procedures” “Provide reassurance and compassionate communication with the patient” 2. Setting clear expectations: “Set transport length expectation” “Set a triage level expectation before arriving at the hospital”
SEPTEMBER 2014
medic911.com
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Maxwell Adams – 4, Shane Anaya – 2, Jason Barr – 3, Luis Barrera – 3, Joshua Baun, Kyle Bielan, Andrew Blevins – 2, Daniel Boyer – 2, Keisha Boyer, Thomas Brake, Angela Breeden-Alvarez, Veronica Brittain – 2, Landrel Brown – 2, Paul Burns, Michael Bush II, Renee Canup – 2, Ronisha Carr, Anthony Carriker, Kristin Carriker – 3, Kevin Carter, William Carter, Paul Cash, Treven Cherry, Kacey Cline, Ieshia Clyburn, Carrie Cole, Michael Conklin, Dale Cordice, Caleb Crum, Katherine Currin, Matthew Deedrick, Chelsea Dewell, Patricia Dowbiggin, Michael Dudkowski Jr – 2, Kyesha Dula – 2, Donald Eslick, Cheryl Eudy, Brendan Ferguson, Nicholas Fiedler – 2, Miguel Flechas, Jenna Galanti, Dena Gaston – 4, Daniel Geis, David Gerig, Michael Gilmore – 2, Ralph Giuliano – 6, Jeffrey Glenn, - 3, Julio Gonzalez – 2, Jacob Gooden, Eric Hall – 3, Bryan Hancock, Brittany Harris, David Hawks – 2, Stephen Hayes, Heidi Heimer, David Hewitt – 2, Yvette Hilgers-McKay, Samuel Hord, Kathy Houston, Eric Hudspeth, Audrey Hunt, John Hunt, Christy Iyoob – 3, Pamela Jackson, Jason Jeffares – 2, Catherine Jordan, Chad Kennedy, Samuel Kennerly – 2, Scott King – 2, Jonathan Konecny – 3, Christine Kraetz, Robin Lamb, Jackson Langevoort, Calvin LaVictoire – 2, Lance Lee, Julio Lizarazo, Nicholas Lommerse, Ryan Lowe, Vashti Lynch, Michael Macho – 2, Karim Mahmoud, Jimmy Manning, Jason Marshall, Courtenay Martinsen – 3, Craig McAllister, Anna McCarley – 2, Adrianne McGinnis, Milan Merges – 4, Brian Miller – 2, Hunter Mitchell, Tyler Mohr – 3, Michael Moore, Brian Murphy – 2, Jeremy Murphy – 5, Kara Murray, Matthew Needs – 2, Christopher Noll, Rebecca Norris – 2, Tyler North, Timothy O’Connell, Karl Ottesen, Macon Parker, Robert Parker – 2, Gabrielle Pegram, Alexis Perkel – 3, David Phillips, Howard Pittman, Michael Pomeroy, Jamal Pratt – 3, William Ramsey, Lindsay Regruto, Adamo Riascos, Michael Rider, Mary Rimmer, Stephen Robinette – 3, Amanda Rothbauer – 6, Justin Rowe, Bradley Rowland, Robin Roy, Emil Ruiz – 2, Michael Schmidt, Addison Schroeder, Amanda Scoggin, Kyle Sheehan, Karen Sherard - 2, Jacob Shope, Aaron Shreffler, Don Shue, Brian Smith – 2, Robert Smith, Stacen Smith – 2, Christopher Somerset, Ian Starkey – 4, Christina Stauber, Tory Stokes – 2, Michael Stratton – 3, Crystal Strong – 2, Jason Swick, Angela Tart, Jeffrey Thompson, Alexsandra Torres – 2, Douglas Valot, - 2, Nichole Washington, Rebecca Wearmouth – 4, Veronica Westover – 2, Troy White, Andrew Williams -2, Lisa Wilson, Joan Wisham, Wilson Woods, Pamela Wykle and William Yokeley Jr.
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medic911.com
FUND Mayor Margaret Warren of Brookedale Retirement Community (formally known as Wilora Lake) presented Medic (via Tony Patillo) with a $500 Benevolent Fund donation. Each year, Brookedale Retirement Community recognizes Medic for our hard work and commitment to their retirement community.
The Agency’s, Uniform Policy has been updated by the Operations Management Team and is available on the Extranet: https://www.medic911.com/extranet/my-medic/uniform-request The policy addresses the selection and proper wear of uniform items only. All guidelines related to personal grooming from the old policy are still in effect and under review. If you have any questions contact your immediate supervisor.
SEPTEMBER 2014 Welcome (and CONGRATULATE!) Medic’s newest recruits: Anna Ailstock, Sean Cannon, Shawn Elliott, Kelly McCarthy, Kevin Orr, Max Bolgrin, Brian Walts, Marshall Fletcher, Marissa Donnelly, Janeice Washington and Becky Green. medic911.com
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JANUARY COMPLIANCE
JANUARY INSERVICE
JANUARY INSERVICE, Con’t
Tue, Jan 5 Wed, Jan 6 Fri, Jan 8 Mon, Jan 11 Thu, Jan 14 Sat, Jan 16
Tue, Jan 5 Wed, Jan 6 Thu, Jan 7 Fri, Jan 8 Mon, Jan 11
Wed, Jan 13 1200 - 1600 1800 - 2200 Thu, Jan 14 1800 - 2200
1400 - 1800 0800 - 1200 1200 - 1600 0800 - 1200 1400 - 1800 1600 - 2000
1000 - 1400 1200 - 1600 1000 - 1400 0800 - 1200 1200 - 1600 1800 - 2200
REQUIRED ATTENDANCE
INFORMATION UPDATES
Mian Baker, Elijah Bumgarten, Jason Crump, Mariann Earwood, Donald Eslick, Brendan Ferguson, Rheba Graham-James, Trueman Jones, Shawn Kersey, Ryan Lowe, Corey Montgomery, Christopher Noll, Karl Ottesen, Aaron Peppel, Kenny Phillips, Howard Pittman, Michael Pomeroy, Tom Porcelli, William Ramsey, Lindsay Regruto, Adamo Riascos, Bryan Runyan, Mary Shockley, Chris Simmons, Jamie Stanford, John Stroup, Brian Thomas and Kevin Treat
• Please register for your Corporate Compliance Training session through LMS. • The duration of the Medic Safety & Compliance Training sessions is up to 4 hours. • Attendees will be paid for the total time spent in class. • Each employee, with an Annual Performance Review within that same month, MUST attend one of the available Compliance Training Sessions. • Compliance sessions are held next to the Medic Fitness Center.
PLEASE NOTE: If your Annual Performance Review was in December and you did not attend class, you must contact Amy Broughton to attend a January class.
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medic911.com
For more information on Corporate Compliance Class or if you need directions, please contact Amy Broughton at amyb@medic911.com.
SUN
3
10
MON
TUE
4 ASSESSMENT CTR 0800 - 1700
11 INSERVICE 1200 - 1600 1800 - 2200
WED
THU
5 INSERVICE 1000 - 1400
6 INSERVICE 1200 - 1600
COMPLIANCE 1400 - 1800
COMPLIANCE 0800 - 1200
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13 INSERVICE 1200 - 1600 1800 - 2200
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FRI
SAT
1
2
8 INSERVICE 0800 - 1200
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COMPLIANCE 1200 - 1600 14 INSERVICE 1800 - 2200
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16 COMPLIANCE 1600 - 2000
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COMPLIANCE 1400 - 1800
COMPLIANCE 0800 - 1200 17
7 INSERVICE 1000 - 1400
JAN 2016
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Bus Date are iness h s in Bo our ld: enc o e 29 the urage mplo30 ye d Ov erfl to pa es ow rk in Lot.
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Kevin Orr Jeffrey Keith Elijah Gamble Chelsea Dewell Carrie Cole Michael Grisanti
1 2 2 3 4 5
Amy Broughton Kevin Treat Melaine Varnadore Danielle Walcott Matthew West Robert Smith David Garber Christopher Pinto
6 6 7 8 8 9 10 11
Anthony Carriker Eddie Howard Lisa LaBelle Bryan Runyan Charles Horne Jamal Peay William Gibson Craig McAllister Brittany Harris James Camarena Max Bolgrin Shawn Elliott Kendall Hicks Amber Barrera Robert Ramsey Ryan Powell
11 11 12 12 14 14 16 16 16 16 16 17 18 18 19 19
Ieshia Clyburn 19 Ashley Smith 20 Anissa Clayton 20 Russell Harrell 22 Megan McCarley 23 Teresa Womble 23 Willie Coston 24 Matthew Godec 26 Jamie Stanford 27 William Moore 27 Jacob Gooden 27 SEPTEMBER 2014 Sherri Steele 28 Edward Clay 29 Jacklyn Manley 29 Becky Green 29 Rheba Graham-James 30 medic911.com 7
To: From: Re: Date:
Field Operations Ute Dรถrflinger, ePCR Coordinator MILEAGE importing into SIREN 12/17/2015
Hello,
Beginning today, December 17th, 2015 the IT department will be releasing a SIREN update to all tablets in the field. This update includes a feature that will allow mileage to import directly into your ePCR with the CAD import. You will no longer be required to enter the mileage now that this feature will capture the information. If connection is lost on the tablet the mileage will import when connection resumes. Two scripts will be released: The first will enable the importing of the mileage for each call The second disables the mandatory associated with the enroute mileage. The enroute mileage is no longer required to be entered on the ePCR.
We will begin releasing the scripts this afternoon with pages to remind operations that we will begin deployment, if you do not receive the updates. Please restart your tablet. Please contact me directly if you have any questions, Thank you!
Ute E. Dรถrflinger Mecklenburg EMS Agency ePCR Coordinator, EMT-B CC office: 704-943-6158 mobile: 704-577-4226 uted@medic911.com