medic911.com
DECEMBER 15, 2016
facebook.com/MeckEMS
@MecklenburgEMS
ONLINE SHOPPING TIPS It’s [It is] important to take steps to protect yourself when shopping online. Anything connected to the internet, including mobile devices like smartphones and tablets need to be protected – especially during heavy use periods, like the holidays. Scammers and cybercriminals can target shoppers as well. Everyone should be on alert for emails that might get us to act quickly and click through links and open attachments. Be wary of emails about problems with your credit cards or an account or the status of online order. The bad guys know we are price sensitive when shopping online. Exercise caution when seeing and ad offer where the discount is way below normal. Being a safe a n d secure shopper starts with STOP. THINK. CONNECT.: Take security precautions, think about the consequences of your actions online and enjoy the conveniences of technology with peace of mind while you shop online. Remember these tips during all online purchases.
Online Shopping Tips: • Conduct research: When using a new website for purchases, read reviews and see if other consumers have had a positive or negative experience with the site. • When in doubt, throw it out: Links in emails, posts and texts are often the ways cybercriminals try to steal your information or infect your devices. • Personal information is like money: [;] value it and protect it: When making a purchase online, be alert to the kinds of information being collected to complete the transaction. Make sure you think it is necessary for the vendor to request that information. Remember, you only need to fill out required fields at checkout. • Use safe payment options: Credit cards are generally the safest option because they allow buyers to seek a credit from the issuer if the product isn’t [is not] delivered or isn’t [is not] what was ordered. • Don’t [do not] be disappointed: Read return and other polices so you know what to expect if the purchase doesn’t [does not] go as planned. • Protect your $$: When shopping, check to be sure the site is security enabled. Look for web addresses with https:// indicating extra measures to help secure your information. For the entire list of tips, visit staysafeonline.org
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medic911.com
PERIOD 2 (11/01/16 - 02/28/17) RESULTS THRU’ 12/09/16
EST. PAYOUT : $0 FINANCIAL STANDING VS. BUDGET (GOAL: > 0.25%)
QUALIFYING CRITERIA
ON TARGET
PATIENT SATISFACTION RATED AS “EXCELLENT” 68%
(GOAL: > 50%; LOW: > 60%; MID: > 60-65%; HI: > 65%)
TOTAL TASK TIME
70:25
(GOAL: < 70:00; LOW: < 69:00-70:00; MID: < 68:01-68:59; HI: < 68:00)
$0
$150 $300
$0
$150 $300
AGENCY DRIVER SAFETY SCORING AVERAGE (GOAL: > 8%) 9*
PERFORMANCE CRITERIA ($100 EA.)
CMED MPDS HIGH COMPLIANCE (GOAL: > 70%) 77%
RESPONSE TIMES P1: 97.04%/P2: 97.42% (GOAL: P1, P2: > 90%; P3: > 85%) P3: 91.85%
P1 TRAUMA SCENE TIMES (GOAL: < 10:00) 7:27 *Agency Driver Safety as of 11/7/16
As previously noted, the latest Performance Pay Tracking Period began on Nov. 1st. We are striving to meet the Patient Satisfaction goal of a ≥ 50% rating (experience as “Excellent”). In order to create a comfortable margin of performance, while continuing to improve the patient experience, we would like to share some feedback from recent patient focus groups. The two areas that patients value the most are: 1. Communication from the treating crew: “Explain treatment options and procedures” “Provide reassurance and compassionate communication with the patient”
SEPTEMBER 2014
2. Setting clear expectations: “Set transport length expectation” “Set a triage level expectation before arriving at the hospital”
medic911.com
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Medic’s new headquarters is progressing quite nicely. Make sure to check out the progress first hand by visiting the Wilkinson site. Learn more at buildmedic.com
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medic911.com
SEPTEMBER 2014
medic911.com
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JAN INSERVICE TUE, JAN. 3 WED, JAN. 4 THU, JAN. 5 FRI, JAN. 6 MON, JAN. 9
1000 - 1400 1200 - 1600 1000 - 1400 0800 - 1200 1200 - 1600 1800 - 2200
JAN INSERVICE, CON’T. WED, JAN. 11 1200 - 1600 1800 - 2200 THU, JAN. 12 1800 - 2200
REQUIRED ATTENDANCE Jacob Atkinson, Mian Baker, Elijah Baumgarten, Casey Brennan, Mariann Earwood, Theodore Elias, Donald Eslick, Brendan Ferguson, Rashaan Fitzgerald, Bailey Goodyear, Rheba GrahamJames, Ethan Harrison, Alyssa Head, Trueman Jones, Shawn Kersey, Ryan Lowe, Mary Malinowski, Michael Malone, Christopher McNally, Rebecca Morelos, Christopher Noll, Karl Ottesen, Aaron Peppel, Kenny Phillips, Howard Pittman, Michael Pomeroy, Tom Porcelli, William Ramsey, Teresa Rankin, Lindsay Regruto, Adamo Riascos, Tabitha Ritter, Bryan Runyan, Mary Shockley, Chris Simmons, Jamie Stanford, John Stroup, Brian Thomas, Kevin Treat, Steven Waddell and John Webster.
JAN COMPLIANCE TUE, JAN. 3 WED, JAN. 4 FRI, JAN. 6 MON, JAN. 9 THU, JAN. 12 SAT, JAN. 14
0800 - 1000 1000 -1200 1200 - 1400 1000 - 1200 1600 - 1800 1600 - 1800
PLEASE NOTE: If your Annual Performance Review was in December and you did not attend class, you must contact Amy Broughton to attend a January class. INFORMATION UPDATES • Please register for your Corporate Compliance Training session through LMS. • The duration of the Medic Safety & Compliance Training sessions is up to 4 hours. • Attendees will be paid for the total time spent in class. • Each employee, with an Annual Performance Review within that same month, MUST attend one of the available Compliance Training Sessions. • Compliance sessions are held next to the Medic Fitness Center. For more information on Corporate Compliance Class or if you need directions, please contact Amy Broughton at amyb@medic911.com.
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medic911.com
SUN 1
MON 2
ADMIN OFFICE CLOSED ON JAN 2
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9 INSERVICE 1200 - 1600 1800 - 2200
TUE 3 INSERVICE 1000 - 1400
WED 4 INSERVICE 1200 - 1600
COMPLIANCE 0800 - 1000
COMPLIANCE 1000 - 1200
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11 INSERVICE 1200 - 1600 1800 - 2200
COMPLIANCE 1000 - 1200 15
16
SAFETY MTG 1000 - 1200
JAN 2017 THU 5 INSERVICE 1000 - 1400
FRI 6 INSERVICE 0800 - 1200
SAT 7
COMPLIANCE 1200 - 1400 12 INSERVICE 1800 - 2200
13
COMPLIANCE 1600 - 1800
14 COMPLIANCE 1600 - 1800 SAFE TEEN 0700 - 1300
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25
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DAY ADMIN OFFICE CLOSED
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A big THANK YOU to Medic’s generous employees who supported the Salvation Army’s, Angel Tree and Silver Bell. Because of your support this year, the logistics van was filled to the ceiling with gifts for the less fortunate! Just another way Medic serves the community. SEPTEMBER 2014 For more information, contact Linda Hendley at lindah@medic911.com
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FESTIVE STATEMENT PIECES TO SNAG FOR AN UGLY SWEATER PARTY By Anjerika Wilmer It’s finally the most wonderful time of the year. *Inserts praise hands emoji here.* If you’re anything like us, then you’re most likely counting down the days until it’s considered appropriate etiquette to whip out your most obnoxious holiday jumper. (Is Thanksgiving dinner with the fam too soon?) And if there’s one holiday-themed bash you should have zero trouble dressing for (like nada), it’s an ugly sweater party. Cue the flashy sequins, touches of tinsel and over-thetop embellishments that have come to characterize every tacky holiday sweater from seasons past. We’ve shared our favorite Christmas movie-inspired holiday outfits, and now we’re back at it with 28 festive AF looks to wear to a slew of holiday functions — everything from a Secret Santa gift exchange to your town’s annual holiday parade. ‘Cause the tackier your holiday sweater, the more fun can be had. 1. Forever 21 Glitter Reindeer Headband. Who’s to say you can’t rock these glittery reindeer antlers all season long with your favorite holiday socks and intarsia sweaters in tow? Just think: You’ll be spreading holiday cheer wherever you go! 2. Urban Renewal Vintage Assorted Holiday Cardigan. We know what we’ll be sporting en route to our holiday destination on Christmas Eve. This granny-chic vintage holiday cardi is so fantastically tacky that it’s actually starting to
grow on us. Come party time, DO toss it on alongside a sequined slip dress, Doc Martens and a Santa hat for all the style points this season. 3. Boohoo Two Person Holidays Sweater. What would the holiday shuffle be without at least one super cheesy photo op with your boo? We’ve done you one better by uncovering this gem of a two-person naughty-nice knit sweater that’s made to fit the both of ya (cue the cuddle sesh). 4. Wildfox Santa’s Helper Cuddles Holiday Hoodie + Santa’s Helper Fame Jogger. Ignore the stares — party goers are just jealous of your super fly athleisure-inspired jogger-and-hoodie set that was made for snuggling by the open fire. When you’re not sippin’ eggnog at a holiday get-together, this so-ugly-it’s-kind-of-cute set can be worn for a Santa Run 5K. 5. Forever 21 Sequined Patch Holiday Sweater. More is more when it comes to packing on the holiday swagger. Between the shamelessly preppy plaid pattern and the flashy sequined patches, this crewneck pullover is practically a no-brainer. Throw it on with gold lurex leggings and a leather baseball cap for an upcoming annual holiday bash (or three). For the entire article and idea list, visit brit.co