Dispatch 111716

NOVEMBER 17,, 2016

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Through Thanksgiving, Medic will share simple, yet “unique� recipes for your Thanksgiving feast.

HERB-ROASTED TURKEY BREAST

by Ina Garten {{ ingredients }} 1 whole bone-in turkey breast, 6 1/2 to 7 pounds 1 tablespoon minced garlic (3 cloves) 2 teaspoons dry mustard 1 tablespoon chopped fresh rosemary leaves 1 tablespoon chopped fresh sage leaves 1 teaspoon chopped fresh thyme leaves 2 teaspoons kosher salt 1 teaspoon freshly ground black pepper 2 tablespoons good olive oil 2 tablespoons freshly squeezed lemon juice 1 cup dry white wine {{ directions }} Preheat the oven to 325 degrees F. Place the turkey breast, skin side up, on a rack in a roasting pan.

In a small bowl, combine the garlic, mustard, herbs, salt, pepper, olive oil, and lemon juice to make a paste. Loosen the skin from the meat gently with your fingers and smear half of the paste directly on the meat. Spread the remaining paste evenly on the skin. Pour the wine into the bottom of the roasting pan.

Roast the turkey for 1 3/4 to 2 hours, until the skin is golden brown and an instant-read thermometer registers 165 degrees F when inserted into the thickest and meatiest areas of the breast. (I test in several places.) If the skin is over-browning, cover the breast loosely with aluminum foil. When the turkey is done, cover with foil and allow it to rest at room temperature for 15 minutes. Slice and serve with the pan juices spooned over the turkey.

For photo credit or more info, visit foodnetwork.com

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PERIOD 2 (11/01/16 - 02/28/17) RESULTS THRU’ 11/11/16

EST. PAYOUT : $1000 FINANCIAL STANDING VS. BUDGET (GOAL: > 0.25%)

QUALIFYING CRITERIA

ON TARGET

PATIENT SATISFACTION RATED AS “EXCELLENT” 68%

(GOAL: > 50%; LOW: > 60%; MID: > 60-65%; HI: > 65%)

TOTAL TASK TIME

69:31**

(GOAL: < 70:00; LOW: < 69:00-70:00; MID: < 68:01-68:59; HI: < 68:00)

$0

$150 $300

$0

$150 $300

AGENCY DRIVER SAFETY SCORING AVERAGE (GOAL: > 8%) 9*

PERFORMANCE CRITERIA ($100 EA.)

CMED MPDS HIGH COMPLIANCE (GOAL: > 70%) 71%**

RESPONSE TIMES (GOAL: P1, P2: > 90%; P3: > 85%)

P1: 96.68%/P2: 96.35% P3: 90.10%

P1 TRAUMA SCENE TIMES (GOAL: < 10:00) 8:28 *Agency Driver Safety as of 11/7/16 **MPDS and TTT as of 11/11/16

As previously noted, the latest Performance Pay Tracking Period began on November 1st. We are striving to meet the Patient Satisfaction goal of a ≥ 50% rating (experience as “Excellent”). In order to create a comfortable margin of performance, while continuing to improve the patient experience, we would like to share some feedback from recent patient focus groups.

The two areas that patients value the most are: 1. Communication from the treating crew:

“Explain treatment options and procedures”

“Provide reassurance and compassionate communication with the patient”

SEPTEMBER 2014

2. Setting clear expectations:

“Set transport length expectation”

“Set a triage level expectation before arriving at the hospital”

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@COCA COLA

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SEPTEMBER 2014

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DEC COMPLIANCE FRI, DEC 2 MON, DEC 5 WED, DEC 7 SAT, DEC 10 TUE, DEC 13 THU, DEC 15

0800 - 1200 1000 - 1400 1400 - 1800 1600 - 2000 1000 - 1400 1400 - 1800

REQUIRED ATTENDANCE Ben Astrike, Kariena Bernesser, Jacob Brod, Esequiel Cipriano, John Crunk, Daniel Geis, Derek Gray, Angela Hightshoe, Jason Jeffares, Sam Jones, Christine Kraetz, John MacIntosh, Jacklyn Manley, Sarah Morris, Eric Morrison, Alexis Perkel, Drew Smith, Brian Smith, Gene Starnes, Christopher Stephens, Mike Stratton, Nicole Tyson and Melaine Varnadore.

PLEASE NOTE: If your Annual Performance Review was in November and you did not attend class, you must contact Amy Broughton to attend a December class.

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INFORMATION UPDATES • Please register for your Corporate Compliance Training session through LMS. • The duration of the Medic Safety & Compliance Training sessions is up to 4 hours.

• Attendees will be paid for the total time spent in class.

• Each employee, with an Annual Performance Review within that same month, MUST attend one of the available Compliance Training Sessions.

• Compliance sessions are held next to the Medic Fitness Center.

For more information on Corporate Compliance Class or if you need directions, please contact Amy Broughton at amyb@medic911.com.

SUN

MON

TUE

WED

DEC 2016

THU

FRI

SAT

1

2 COMPLIANCE 0800 -1200

3

4

5 COMPLIANCE 1000 -1400

6

7 COMPLIANCE 1400 -1800

8

9

10 COMPLIANCE 1600 -2000

11

12

13 COMPLIANCE 1000 -1400

14 SAFETY MTG 1000 - 1200

15 COMPLIANCE 1400 -1800

16 ASSESSMENT CTR 0800 - 1700

17 SAFE TEEN 0700 -1800

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Christopher Somerset Jeffrey Thompson, Sr Pamela Jackson Sean Cannon Erin Lee David Kirchmer Hunter Cromwell Recarla Massey Mian Baker Jason Swick Nayyar Toqeer Christopher Reazer HeidI Wozniak William Coble Shaina Britt Sharon Lambeth John Gibson Brendan Ferguson Adamo Riascos

1 2 4 6 7 7 8 9 9 10 11 11 12 12 12 12 13 13 14

Dawn Parker 14 Michael Santeramo 14 Richard Steinbroner 15 Michael Miller 15 Ian Starkey 17 Susan Pollich 18 Steven Vandeventer 19 Tyler North 20 Brian Norton 20 Christine Kraetz 21 Nicholas Lommerse 21 Ethan Kenney 22 Christopher Stephens 24 Christopher Noll 24 Robert Boykin 25 Arthur Nolan 25 Alfred Wilson 25 Troy White 26 Irina Kerusenko 27

Alyssa Hunsaker 28 David Moore 28 Trevor Taylor 29 Christopher Simmons 30 Andrew Williams 30 Kristin Carriker 30 Amelia Pethel 31 Karl Ottesen 31 Veronica Brittain 31 Danielle Miller 31 Pau Cash 31 Donald Robinson 31

SEPTEMBER 2014

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Maxwell Adams, Jeremiah Allen, Elizabeth Ansley-Fisona, Jacob Atkinson, Daniel Baffaro, Mian Baker (4), Terran Berry, Lukas Biebinger, Kyle Bielan, Robert Bivens (2), Ronisha Black, Daniel Boyer (4), Allison Brinzey, Veronica Brittain (2), Paul Burns, Tabitha Byers (3), James Cail, Sean Cannon. Kevin Carter (2), Kacey Cline, Harley Conrad III, Dale Cordice, Katherine Cornelius, Jennifer Dollar, Gabriel Donaldson, Kyesha Dula, Mariann Earwood, Alexandra Ebner (4), Ruben Echeverry (3), Theodore Elias, Donald Eslick (2), Cheryl Eudy, John Fisher (2), Miguel Flechas, Kelly Flynn (3), Elijah Gamble, Lindsay Garrison, Dena Gaston, John Gibson, Ralph Giuliano, Jose Gonzalez, Julio Gonzalez, Mali Green, Michael Grisanti (2), Daniel Hagemeyer, Bryan Hancock, Brittany Harris, Ethan Harrison (2), Rebekah Hart-O’Sullivan (2), Stephen Hayes, Shannon Helms, Samuel Hord, Kayla Hough (3), Kathy Houston, Alyssa Hunsaker (2), Andrew Isolano, Christy Iyoob (2), Trueman Jones, Austin Joseph, Mark Kern, Morgan Kettles (2), David Kilguss, Jonathan Konecny (2), Molly Koon, Rebecca Lee, Amy Leirmoe, Julio Lizarazo, Matthew Losh, Ryan Lowe (2), Jason Marshall, Timothy Marshburn, Courtenay Martinsen (4), Michelle Marty, Craig McAllister, Kelly McCarthy (2), Robert McKenzie, Veronica Michaelis, Brian Miller, Michael Miller, Erin Mitchell, Rebecca Morelos, Eric Morrison, Brian Murphy, Arthur (2), Christopher Noll, Brian Norton, Savannah Nunnery, Karl Ottesen, Robert Parker, Gabrielle Pegram, Aaron Peppel, Kenneth Phillips, Marcus Ray (4), David Reynolds (2), Brandis Ridenhour, Mary Rimmer (4), Scott Rinehults (3), Amanda Rothbauer, Bradley Rowland (2), Emi (2), Michael Santeramo, Michael Schmidt, Ryan Schott, Jacob Shope, Thomas Slack, Ashley Smith, Heather Smith, Christopher Somerset, Matthew Soria (2), Gene Starnes, Christina Stauber (2), Tory Stokes (3), Maureen Townes (2), Kevin Treat, Gregory Truesdell, Douglas Valot, John Wagner, Rebecca Wearmouth, Christopher Weber, Jeffrey Williams, Travis Williams and Alfred Wilson.

OCTOBER

Do you see your name below? Well, hello winner!...

If you haven’t already picked up your Health and Wellness Fair gift from HR, please do so. And congrats on the win!

Please contact Linda Hendley at lindah@medic911.com for more info.

PRIZES WINNER 1. Cigna health basket Katheryn Furphy

Tiffany Effinger 2. Sunscreen basket Malcolm Leirmoe 3. Healthworks bag items inside Casey Jordan

Doug Little 4. Healthworks bag Zeke Smith

David Hewitt 5. XL Healthworks sweatshirt Heather Smith

Eric Hall 6. Wells Fargo bag items inside Tim Marshburn 7. Healthworks lunch box David Phillips 8. Everlast resistance bands Casey Brenhan 9. $15 Starbucks gift card John Wenham 10. Oven mitt Bill Woods 11. TILE Bluetooth speaker Scott Blair 12. Nine West sunglasses John Stroup 13. Kate Spade sunglasses Gabrielle Pegram 14. Food gift basket Dan Baltimore 15. Cell phone active armband Lakisha Lee 16. Cigna water infusers / straw Ray Hanna

David Tooney Miguel Flechas

Rebekah Hart-O’Sullivan

Kenny Phillips

James Wilkinson

Kyle Sheehan Mike Stratton

Zach Marshburn Anne Pentland

Alyssa Hunsaker

Robert Bivens Sarah Mali 17. Cigna towel David Bailey