NOVEMBER 3, 2016
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MYSTERY PECAN PIE By Paula Deen
Through Thanksgiving, Medic will share simple, yet “unique” recipes for your Thanksgiving feast.
{{ ingredients }} TOPPING • 3 eggs • 1/4 cup sugar • 1 cup light corn syrup • 1 teaspoon vanilla extract PIE • 1 (8-ounce) package cream cheese, room temperature • 1/3 cup sugar • 1/4 teaspoon salt • 1 teaspoon vanilla extract • 1 egg • 1 un-baked deep-dish (9-inch) pie shell • 1 1/4 cups chopped pecans {{ directions }} Preheat oven to 350 degrees F. Whisk topping ingredients until well combined. Set aside. In a medium bowl using a hand mixer, mix cream cheese, sugar, salt, vanilla and egg until smooth. Pour into pie shell. Top with chopped pecans. Pour topping over pecans. Bake for 45 minutes. Allow to cool completely before serving. To learn more about this recipe and photo credit, visit foodnetwork.com
Carolina VFD is celebrating their 60th anniversary on November 19, 2016 from 11:00 AM until 5:00 PM. The celebration will be held at their station located at 9937 Providence Road West Charlotte, NC 28277. In conjunction with their anniversary, they are inaugurating an engine into service. For more info, please contact Corinne Walser at corinner@medic911.com
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As previously noted, the latest Performance Pay Tracking Period began on July 1st. We are striving to meet the Patient Satisfaction goal of a ≥ 65% rating (experience as “Excellent”). In order to create a comfortable margin of performance, while continuing to improve the patient experience, we would like to share some feedback from recent patient focus groups. The two areas that patients value the most are: 1. Communication from the treating crew: “Explain treatment options and procedures” “Provide reassurance and compassionate communication with the patient”
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2. Setting clear expectations: “Set transport length expectation” “Set a triage level expectation before arriving at the hospital”
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NOV COMPLIANCE FRI, NOV 4 MON, NOV 7 THU, NOV 10 SAT, NOV 12
0800 - 1200 1000 - 1400 1400 - 1800 1600 - 2000
REQUIRED ATTENDANCE Maxwell Adams, Anna Ailstock, Shane Anaya, Jeff “David” Bailey, Andrew Berger, Kyle Bielan, Larry Billotto, Andrew Blevins, Max Bolgrin, Daniel Boyer, Shaina Britt, Sean Cannon, Anissa Clayton, Marissa Donnelly, Shawn Elliott, Marshall Fletcher, Robin Geck, Julio Gonzalez, Raymond Hamilton, Marie Hildreth, Samuel Hord, Chelsea Lindsey, Kelly McCarthy, Jeremy Murphy, Kevin Orr, Joshua Parker, Shay Parks, Marcus Ray, Jeremiah Ryle, Michael Santeramo, Mike Sherriff, Sherri Steele, Carol Toms, Alexsandra Torres, Brian Walts and Janeice Washington.
PLEASE NOTE: If your Annual Performance Review was in October and you did not attend class, you must contact Amy Broughton to attend a November class. INFORMATION UPDATES • Please register for your Corporate Compliance Training session through LMS. • The duration of the Medic Safety & Compliance Training sessions is up to 4 hours. • Attendees will be paid for the total time spent in class. • Each employee, with an Annual Performance Review within that same month, MUST attend one of the available Compliance Training Sessions. • Compliance sessions are held next to the Medic Fitness Center. For more information on Corporate Compliance Class or if you need directions, please contact Amy Broughton at amyb@medic911.com.
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WED
THU
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SAT
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4 COMPLIANCE 0800 -1200
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9 SAFETY MTG 1000 - 1200
10 COMPLIANCE 1400 - 1800
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12 COMPLIANCE 1600 - 2000 SAFE TEEN 0700 - 1800
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18 ASSESSMENT CTR 0800 - 1700
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REMEMBER: Nov 11 is the last day to complete your Health Risk Assessment (HRA) and Open Enrollment information. Don’t wait! Get online. Get Enrolled.
For more information, contact a Medic HR Rep at humanresources@medic911.com
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For more info and foodtruck schedule, visit medic911.com/public relations/Foodtruck Lunch Break Questions? Please contact PR: Tiffany, tiffanya@medic911.com; Lester, lestero@medic911.com