Dispatch 092415

SEPTEMBER 24, 2015

medic.com

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@MecklenburgEMS

More North Carolinians are quitting smoking every year1* — You can too!

NORTH CAROLINA QUIT WEEK October 5 - 9, 2015

Talk to your doctor or healthcare provider today for smoking cessation options that may be right for you

#

Use #RacetoquitNC to share your quit story on Twitter, Instagram, and Facebook, and find more information about cessation week events

View the event calendar, partners, and resources for Quit Week at www.ncallianceforhealth.org/race-to-quit-nc† Find helpful resources at www.QuittersCircle.com and download the Quitters Circle app from the App Store or Google Play Call QuitlineNC at 1-800-QUIT-NOW for access to FREE resources†

*CDC STATE System Trend Report 2011-2013.

Pfizer does not own or operate www.ncallianceforhealth.org or QuitlineNC and is not responsible for the information provided. Trademarks are the property of their respective owners.

†

Reference: 1. Centers for Disease Control and Prevention. Smoking & tobacco use. State tobacco activities tracking and evaluation (STATE) system. Highlights report. North Carolina. http://nccd.cdc.gov/ STATESystem/rdPage.aspx?rdReport=OSH_STATE.Highlights&rdRequestForwarding=Form. Accessed June 26, 2015.

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medic911.com

VCP768003-01

© 2015 Pfizer Inc.

All rights reserved.

Printed in USA/August 2015

As previously noted, the latest Performance Pay Tracking Period began on July 1st. We are striving to meet the Patient Satisfaction goal of a ≥ 68% rating (experience as “Excellent”).

In order to create a comfortable margin of performance, while continuing to improve the patient experience, we would like to share some feedback from recent patient focus groups.

The two areas that patients value the most are: 1. Communication from the treating crew: “Explain treatment options and procedures” “Provide reassurance and compassionate communication with the patient” 2. Setting clear expectations: “Set transport length expectation” “Set a triage level expectation before arriving at the hospital”

SEPTEMBER 2014

medic911.com

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I have been cigarette free 198 days and Nicorette Gum free 30 days [article submitted July 16, 2015 - Ed.]. I’ve smoked approximately 20 years; quitting for up to 1 year throughout that same 20 years. This time around is for good, without doubt.

I have learned new skills to keep that commitment. Eliminating stress, changing routine, smartphone apps and education is the key. Educating myself on the effects of smoking, I have learned not only does it have negative impact on the lungs but it has a negative impact on skin complexion, induces insulin resistance and leads to tooth decay. I had to come to terms with my financial battles. I can’t spend money on improving my skin and spend money on cigarettes. It’s a lose - lose situation. Therefore, wrinkle oppression wins.

Its freeing to not have to waste time smoking. In return, I’ve gained greater family time. Instead of having to excuse myself to go outside to have a cigarette, I enjoy socializing with my son and husband. And just maybe with this new healthy lifestyle approach, I will not be a health burden on my family in the future. I am hopeful that I will not have to depend on the healthcare system and/or its medications due to diseases caused by smoking.

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medic911.com

LEARNING NEW SKILLS (IS KEY TO SUCCESS. . .)

Eliminating stress, changing routine, smartphone apps and education is the key. Educating myself on the effects of smoking, I have learned not only does it have negative impact on the lungs but it has a negative impact on skin complexion, induces insulin resistance and leads to tooth decay. I had to come to terms with my financial battles. I can’t spend money on improving my skin and spend money on cigarettes. It’s a lose lose situation. Therefore, wrinkle oppression wins.

Misty Breeden Paramedic Crew Chief

SEPTEMBER 2014

medic911.com

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OCTOBER COMPLIANCE Thu, Oct 1 Thu, Oct 8 Tue, Oct 13 Sat, Oct 17 Fri, Oct 23

0800 - 1200 0900 - 1300 0900 - 1300 1600 - 2000 1200 - 1600

OCTOBER IN-SERVICE Tue, Oct 20 Wed, Oct 21 Thu, Oct 22 Fri, Oct 23 Mon, Oct 26

Wed, Oct 28

Thu, Oct 29

REQUIRED ATTENDANCE Lester Bailey, Jay Black, Robert Boykin, Tanaya Bryels, Matthew Campbell, Todd Childers, Chelsea Cline, William Coble, Ashley Cummings, Kennedy Deese, Cheryl Eudy, Shelly Forward, Mali Green, Ben Harris, Brittany Harris, Darlene Hicks, Nicolette Hodnett, Nicholas Howard, Brendan Hutson, Cynthia Jefferson, Casey Jordan, Jeff Keith, Lance Lee, Amy Leirmoe, Julio Lizarazo, Courteany Martinsen, Michael Miller, Melody Morrison, Chance Osborne, Chris Pinto, Hillary Ramsey, Brandis Ridenhour, Courtney Riggan, Scott Rinehults, Stephen Robinette, Don Robinson, Michael Schmidt, Kyle Sheehan, Maureen Smathers, Ian Starkey, Matthew Stegall, Josh Stiller, Tory Stokes, William Thomas, Douglas Valot, Jonathan Varalli, Nichole Washington and Nicholas Whitaker

1000 - 1400 1200 - 1600 1000 - 1400 0800 - 1200 1200 - 1600 1800 - 2200 1200 - 1600 1800 - 2200 1800 - 2200

PLEASE NOTE: If your Annual Performance Review was in September and you did not attend class, you must contact Amy Broughton to attend a October class.

INFORMATION UPDATES • Please register for your Corporate Compliance Training session through LMS. • The duration of the Medic Safety & Compliance Training sessions is up to 4 hours.

• Attendees will be paid for the total time spent in class.

• Each employee, with an Annual Performance Review within that same month, MUST attend one of the available Compliance Training Sessions.

• Compliance sessions are held next to the Medic Fitness Center.

For more information on Corporate Compliance Class or if you need directions, please contact Amy Broughton at amyb@medic911.com.

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medic911.com

SUN

MON

TUE

WED

THU

OCT 2015 FRI

SAT

1 COMPLIANCE 0800 - 1200

2

3

4

5

6

7

8 COMPLIANCE 0900 - 1300

9

10

11

12

13 COMPLIANCE 0900 - 1300

14

15

16

17 COMPLIANCE 1600 - 2000

18

19

20 INSERVICE 1000 - 1400

21 INSERVICE 1200 - 1600

22 INSERVICE 1000 - 1400

23 INSERVICE 0800 - 1200

24

COMPLIANCE 1200 - 1600 25

26 INSERVICE 1200 - 1600 1800 - 2200

27

28 INSERVICE 1200 - 1600 1800 - 2200

29 INSERVICE 1800 - 2200

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The very notion of dressing up for Halloween often inspires dread among most self-respecting males. Costumes are for kids. Makeup and masks are more cumbersome than enjoyable.

Nevertheless, Halloween is a great night out on the town for child-less adults. You should look good, of course, but you shouldn’t put in too much effort.

When done right, a clever Halloween costume is a way to disappear into another identity for a few hours, to relax, to feel loose, to realize that there’s more to life than being stressed about work.

Click here are 10 costume ideas that any man can easily execute. You should be able to find all of these things in the depths of your closet, a friend’s closet, or a local thrift store.

SEPTEMBER 2014 For the entire article, visit http://www.esquire.com/style/mens-fashion/a23512/halloween-costumes-for-men/

medic911.com

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Starting next week, Mecklenburg EMS Agency will be Tobacco-Free. Effective October 1, 2015, Medic’s, Tobacco Use Policy prohibits Mecklenburg EMS Agency employees, contractors, and others performing services for Medic from smoking, using smokeless tobacco (chew, dip, snuff) and electronic or other nicotine delivery devices (electronic cigarettes, cigars, hookahs, pipes, etc.) on Agency property. Medic recognizes that tobacco use is a physical addiction and can be hard to quit.

It’s never too late to quit!!!... The resources listed below are available, at no cost, to all Medic employees that want assistance in cutting back or quitting smoking or other tobacco use.

Cessation Resources: • Mecklenburg County Health Department Health Promotion staff: 980-314-9064 • NC Quitline (www.quitlinenc.com); 1-800-784-8669 • Tobacco-Free Mecklenburg webpage (www.tobaccofreemeck.org) For employees and dependents covered by Medic’s health insurance through Cigna, the following resource is also available: • CIGNA’s Lifestyle Management program (myCigna.com); 855-246-1873 We are notifying you in advance so you have time to find the needed resources to assist you. In addition, we hope you consider being part of the Race to Quit campaign beginning October 5!

If you have questions or need any additional information, please see a member of the Human Resources Team or Wellness Committee.